Lori Hurley

11838 SE 188th St
Renton, WA 98058
425 228-4727 (home)
206 459-1333 (cell)

Objective Represent a company and their customers to the best of my ability

utilizing my professional and personal experiences, while furthering my
abilities with new skills and techniques.

Summery of
Qualifications Professional
Strong customer service
Goal-oriented
Conscientious
Efficient
Pleasant
Trustworthy
Self-starter & motivator
Problem solver
Public Speaker
Microsoft Office/Word/Excel/Power Point
Typing 80 wpm
10-key

Work Experience 1/1998 – Present PartyLite Gifts Plymouth, MA

Unit Leader, Independent Sales Consultant (Part-Time)

Represent and sell candles/giftware through direct selling and customer
service. Developed and maintained personal customer base currently
over 1,000. Generate sales through home shows, trade shows,
telephone, and mailings. My sales have been at peak performance and
consistent over the past twelve years, and consistently reach bonus level
monthly. I have promoted to a third higher rank of leadership, earned
four tropical incentive trips, and many sales awards. Currently I support,
train, and encourage a team of consultants.

Responsibilities
Displays Build new and seasonal displays to promote
products in an attractive setting.
Customer Service Follow-up with new and repeat customers while
facilitating monies and orders with the utmost
diligence.
Scheduling Plan and organize daily/monthly calendar
efficiently for maintaining appointments, shows
& trainings.
Travel Travel within four counties to maintain
customer relations, national conferences, and
tropical incentive trips.
Trainings Plan and facilitate monthly trainings to
team build and promote monthly sales and
contests.
Trade Shows Represent and set up products at gift and trade
shows.
Marketing Develop mailings and marketing programs
and train consultants to present to customers.
Work Experience
(continued) Database Maintain a database of customers, products,
sales analysis and related reports of products
purchased and follow-up system.
General Ledger Reconciled business account on a monthly
basis.
Supplies Order and maintain supplies for business
and consultant team.

3/2006 – 3/2007 Valley Medical Center Renton, WA

Admitting Registrar (Part-Time/On Call)

Pre-registered patients for surgeries and out-patient appointments.
Verify demographics and insurance coverage.

Customer Service Treat patients with the utmost respect and

preregister them in a timely manner.
Scheduling Schedule pre-operation and out-patient
appointments.
Report Quota/Audit Worked from daily report while simultaneously
process calls from patients. Exceeded 50 call
quota daily. Audit reports with precision.
Data Entry Communicate with four databases and
insurance company websites.

3/1989 – 8/1992 Gelco Services Kent, WA

Accounts Manager
Assisted with inside sales, contract & account administration to
municipalities in the public works sectors. Represented company
and services at national trade shows and organized the yearly American
Public Works Association trade show for State of Washington.

Responsibilities
Sales &
Customer Service Maintained a friendly, professional relation-
ship with customers. Performed inside
sales. Answered inquiries and resolved
customer issues over the phone.
Scheduling Scheduled appointments with
cities/counties
to promote products and services.
Proposals Organized and typed contract proposals.
Data Entry Maintained customer database and entered
customer maintenance reports.
Cash Drawer Responsible for petty cash drawer, which was
balanced on a weekly basis.
Travel Traveled in all areas of Washington State and
Oregon State to maintain customer relations.

Education Mt. Rainier High School – Diploma, Business Courses, FBLA

Green River Community College
References Additional references and experience provided upon request