Académique Documents
Professionnel Documents
Culture Documents
Lecture 1
- Individual Behaviour
- Individual and group behaviour
- Organisational structure
- Definition of an organisation
- Structure of an organisation
- Four key Management Functions
- Management roles
- Management activities
- Comparison of the roles, functions and
activities within the different levels in the
organisation
Structure
- Organisations are set up to meet values, mission and goals of
organisations
- All organisations have rules and regulations
- No right or wrong structure depends on what one would favour
- The traditional structure accepted in an organisation is the structure
where authority pass through Top to Bottom level of the organisation
Traditional Structure
Top
Management
Flow of
levels in the
organisations
Middle
Management
First-Line Management
ORGANISING
DIRECTING
CONTROLLING
Determines what
needs to be done
for the organisation
in the long-term
Systematic thought
that precedes
action
It involves the
following:
Concerned with
allocation of
resources for both
staff and others
(finance, time,
materials and so
on..)
Ensuring that
employees are
appropriately
engaged in working
on activities to
meet goals and
plans
Involves motivating
and supervising staff
for effective
performance
Process of
monitoring and
regulating
performance to
ensure it conforms
to plans and goals
of organisation
- Forecasting
- Goal setting
- Decision-making
Management Roles
Management Activities
Determining objectives
Defining problems that need to be solved to
achieve the objectives
Searching for solutions to problems specified
Determining the best solution to the
problem
Securing an agreement on implementation
Preparation and issue of instructions
Execution of agreed solutions
Devising and discharging an audit process
MIDDLE
FIRST-LINE
PLANNING
ORGANISING
CONTROLLING
SENIOR
MIDDLE
FIRST-LINE
PLANNING
ORGANISING AND
DIRECTING
CONTROLLING
Allocation of resources is
controlled by the highest
level which is the Top
management
Middle management carries
out the detailed
responsibility for planning
and organising of work on
broad level
First line management have
a limited scope for
organising in respect of
resource allocation and
operational arrangements
Much more involved in
directing more responsibility
on this level
Front line or first line they
are involved in organising
and getting the work done
INFORMATIONAL
DECISIONAL
Spokesperson roles is
more dominant in higher
levels same reason as
figurehead
MIDDLE
Securing agreement at
highest level to ensure
the acceptability of
proposed plans
SUPERVISOR
Issuing of instructions &
development of schemes
of work to be executed
Specifying problems and
solutions to work on