MICHAEL W.

HENSLEE
Haslet, Texas 76052
817-793-4092
mwhenslee@aol.com
www.linkedin.com/in/michaelhenslee

FINANCIAL EXECUTIVE
Versatile senior leader delivering exceptional operational results through strategic goal setting and an
emphasis on process improvement. Expertly leverages data analysis, insights and a team approach to
drive organizational improvements and implementing best practices.
Solutions-oriented leader adept at building and empowering high performance teams; creating strong
collaboration with stakeholders at all levels, identifying and leveraging their strengths and leading by
example.
Core Qualifications:
Understanding of Consumer Credit
Process Reengineering
Expense Control
Underwriting and Sales
Financial Statement Analysis
Data Analysis
Strong Written & Oral Communications

Team Development
Project Management
Risk and Fraud Management
Operations Management
Strategic Planning

PROFESSIONAL EXPERIENCE
EXETER FINANCE CORPORATION, Irving, Texas
Vice President of Credit Review / Dealer Operations and Recovery
Nov 2012 Aug 2015
Led quality control, fraud and recovery and dealer operations functions across the entire organization.
Led a staff of 50+ including 2 AVP's, 3 Managers and 45+ analysts who ensured integrity and compliance
of the loans and dealers boarded and serviced in our originations and servicing platforms.

In 2013 was tasked with managing a project to rebuild originations & servicing quality control review
processes and reporting, creating a more efficient review process and allowing faster and more
robust reporting for the executive team.
Managed project involving the development of a missing equipment review and recovery process
involving repossessions, recouped over $800K in recovery for the organization in the first year.
Led strategy sessions for Servicing Improvement committee tasked with reducing early payment
defaults in the portfolio through improved reporting and policy and process improvement.
Oversaw fraud investigation process that averages $2.4MM in dealer recoveries annually.
Developed an internal policy and procedures manual focused on accountability and compliance.

CITIBANK COMMERCIAL BANKING, Irving, Texas

Senior Vice President - Portfolio Credit Manager
Sept 2010 Nov 2012
Managed a portfolio of 45 business banking relationships throughout the Southern California region and
Texas. Responsible for all aspects of relationship including: credit underwriting, depository accounts,
foreign-exchange, payment monitoring and advance request.

Closed over $15MM in loan advance requests in 2012 to existing clients.

MICHAEL W. HENSLEE
817-793-4092
mwhenslee@aol.com
www.linkedin.com/in/michaelhenslee| Page 2

CITIBANK COMMERCIAL BANKING (Continued)

Completed training courses involving Small Business lending and Import/Export Financing of Foreign
Exchange through Ex-Im Bank.
Asked by management to lead a project to redefine policy and procedures for Ex-Im Bank program.

CITIFINANCIAL AUTO OR AFFILIATES, Irving, Texas

Senior Vice President Credit and Portfolio Risk
Aug 1995 Sept 2010
Managed a staff of 10+ Analysts and 2 VPs tasked with performing Originations and Servicing quality
control reviews, credit policy strategy and implementation, fraud management and dealer monitoring.
Met regularly with executive management team to discuss the results of each review and summarize
recommendations.

National Underwriting Manager with oversight responsibility for $2.0 billion in annual originations
and managing the credit authority process for over 50 Underwriters.
Member of Risks Senior Management Team that was recognized as one of the top 3 Risk
Management organizations within the Citigroup Consumer Finance Operations.
Oversaw the fraud recovery process that averaged in excess of $4MM in recoveries annually.
Managed Project that developed high risk collateral evaluation process that reduced annualized
losses by $500K.
Recruited by Chief Risk Officer to lead the underwriting and due diligence teams for each portfolio
acquisition; led team to underwrite, audit and approve over $400MM in portfolio loan acquisitions.
Recruited by CEO of company and Risk Head to lead a project involving a 12 month pilot program
involving paying our dealers only flat fees to originate loans through Citi Auto. Despite Citi Auto
being the only lender in the market place with this type of program, losses decreased and volume
remained flat during pilot.
EDUCATION

Bachelor of Business Administration, Major -Finance, May 1991

Stephen F. Austin State University, Nacogdoches, Texas
PROFESSIONAL AFFILIATIONS
Young Leaders Society United Way
Automotive Industry Fraud Working Group Leadership Council 2005-2006
COMMUNITY LEADERSHIP
Met Church in Keller, Texas Volunteer
Haslet Youth Sports Association 2010-2011 Board Member
Youth Baseball and Basketball Coach YMCA Fort Worth, Texas
SKILLS
Excellent communication and interpersonal skills and leadership qualities
Proficient in computer technology like MS word, excel, access, PowerPoint & SharePoint