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WWW Internet Solutions, Inc.

2734 Chancellor Drive Suite 204

Crestview Hills, Kentucky 41017
phone: 859.525.8730
toll free: 888.292.1719
fax: 859.525.8737

Employment Opportunity

Network Administrator/Engineer

JOB DESCRIPTION: Help design, implement, troubleshoot, analyze, and maintain our internal and client
facing network devices, including configuration, maintenance, incident response and fulfillment of client
requests for services. The candidate must be experienced in all areas of network and computer
hardware and software interconnection and interfacing, such as routers, multiplexers, hubs, bridges,
and gateways. The candidate will be required to coordinate third party maintenance for network
equipment and perform server provisioning and migration of existing applications into a virtual
The candidate will assist with the on-boarding of new customers and will be expected to provide a high
level of technical support to customers over the phone and via support tickets. The candidate will apply
creative problem-solving techniques to identify the root cause of problems; as well as keeping the
customer aware of each step along the way.

Ideally, applicants for this position should possess significant experience with Cisco switches and
firewalls operating in a hosted environment consisting of web, database and e-mail servers. An
understanding of compliance and security is also highly beneficial, as is experience dealing with
vendors and clients.
Experienced with most aspects of OS administration on all versions of Windows Server/Desktop;
for example, configures basic internet protocols (including email, dns, etc.), system installation
and configuration, fundamentals of security, installing third-party software, in-depth knowledge
of troubleshooting techniques.
Experience with all aspects of email client setup, SMTP/POP/IMAP protocols and
troubleshooting Connections - Spam/Virus Settings - Add/Edit/Remove Email - Email Client Set
Up - Email
Errors - Mail Server Management of Spammers - Relay Server Management
Experienced with fundamental networking/distributed computing environment concepts;
understands basic routing concepts, fundamental TCP/IP and system security.
Experienced in creating Active Directory users, OU groups, and understand how to apply NTFS
and share level permissions
Experienced with Configuring, testing and maintaining DHCP

EDUCATION: High School Graduate.

SHIFT: Our office hours are from 8:00 am until 5:00 pm, Monday through Friday with a twohour flex
time from 7:00 am until 9:00 am in our Crestview Hills Office.

EXPECTATIONS: Due to the sensitive nature of company information and data you will be exposed to,
you will be expected to agree to and comply with a strict Confidentiality and NonCompete agreement
which includes not seeking or accepting employment offers from ISOCNET Clients or prospects. You will
also be expected to comply with a nonsolicit agreement with respect to ISOCNET employees. Individual
must be highly motivated with a strong work ethic
TESTING: You may be required to demonstrate your abilities through a brief individually assigned
COMPANY: ISOCNET is a premier Collocation, Web Hosting and Development Company based in the
Greater Cincinnati area, specializing in Cloud Services, Server Collocation, VPS Solutions, Managed
Servers, Spam Control, On-line collaboration, Web Site Design & Hosting, e-Mail Solutions, Custom
Application Design & Development, and Internet Connectivity.
TO APPLY: Please send your Resume and Salary History to jobs@isoc.net with Network
Administrator/Engineer in the subject line. Feel free to also provide previous testing results you may
have available to support your skill set.