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Work Experience

SAP Test Consultant


CARE FUSION Health Care
San Diego, CA
January 2011 to Present
with QA Analyst
Description: Care Fusion is biggest family of products and services are used in over 120
countries and include some of the most widely recognized brand names measurably
improve patient care by focusing on two of the biggest issues affecting healthcare,
medication errors and hospital-acquired infections.
Project Description: Project is on DTI and GRAPPA ECC 6.0 SAP Testing and CRM
Web Portal ver. 5.0. which helps to test various SAP applications like SD, MM, PP, FI
and CRM Web Applications like Knowledge Management and Case Management. SAP
Applications are breakup into small components by SME for further testing.
Responsibilities
Extensive experience in testing the business processes in ECC 5.0/6.0 modules FI,
CRM 5.0 Web Portal with KM, MM, SD and PP.
Expertise in System Testing, Unit Testing of Interfaces, forms, reports, conversions
and enhancements.
Expertise in developing the regression suite for custom code development in SAP.
Expertise in creating Scripting components, Business Components, scenarios and Test
Sets using QTP 10.0 and Quality Center 10.0.
Tested the following SAP modules. SD, FI, MM, PP, CRM with KM
Inspecting /reviewing and updating Functional specification, test conditions and Run
Sheets
Tested SAP Components using BPT in Quality Center.
Writing test conditions from the functional specification.
Writing and Preparing Scenario spreadsheets ahead of testing.
Executing test scripts in HP Quality Centre manually and as well using automation.
Raising defects in quality centre and assigning them to the defects manger.
Experienced in testing the test packages of business process like Procure to Pay,
Project create to close, Order to cash etc.
Experienced in testing SD modules like Sales Order, Outbound Delivery using Tcodes
Va01,VL01n and VL02n Shipment and Billing using tcode Vf01.
Experience in back end testing of databases like Oracle, SQL Server etc.,
Experience with QA Methodology, QA Matrix, SDLC and QA Validations to ensure
the Quality Assurance Control.
Experienced in Released Based Regression testing approach to address the growing

the large number of test cases issue and has knowledge of Impact analysis used in the test
process flow.
Experience in Functional Testing, Stress Testing, Regression Testing and Integration
Testing and expertise in developing Test Plans, Test Cases/Scenarios, Test Procedures and
analyzing Test Results.
Expertise in developing front end validations using VB Script in QTP.
Developing Test Scripts using Test Plan and Test Lab Components in QC and
developed Test Scripts in BPT Components in Quality Center.
Experience in running scripts using automation tools like QTP ver. 10.0 and
integrating QC by installing various ADD-INS
Environment
SAP CRM Web Portal with KM, ECC 6.0 ver. SD, FI, MM, PP Testing, Quality Center
ver 10.0, Quick Test Pro (QTP) ver 10.0, XML, Framework using Excel Spread Sheets,
Business Process Testing,
Automation QA Analyst
CHARTER COMMUNICATIONS
St. Louis, MO
September 2010 to December 2010
Description: Charter Communications, Inc. operated cable systems with 6.2 million
subscribers, making it the fourth largest multi-system operator (MSO) in the United
States. Services will be delivered through the far-reaching digital cable network of
Charter Communications and offer a full range of traditional cable television services and
are launching digital cable television services, interactive video programming, and highspeed Internet access, and are exploring opportunities in telephony. Head Quarters at
St.Louis, MO.
Project Description: Project was on Coaching and Feedback Systems and Coupon
Management System.
Responsibilities
Coaching and Feedback guides and mentors internal employees on their Services and
get Feedback from their Supervisors to give quality services to their Customers.
Coupon Management System creates request for Batches and send them for approval
from their Supervisors for the nos. of Coupons in the Batch for different Coupons Types
and do redemption and do general reporting for the same.
Developed and executed automated test to verify application GUI and backend data
using QTP and Quality Center. Automation and Test Planning Tools QuickTest Pro ver
10.0, Quality Center 10.0, WinRunner.
Extensive study of requirement analysis, created test plans and implemented test
strategy and written and studied manual test cases in Quality Center for Automation.
Extensively worked on Static Descriptive Programming where no Object Repository is

used by doing Object Spy on that application.


Worked on Web Based application like Coaching & Feedback and Coupons
Management Systems.
Worked on small assignments like KMS, CCD based on Web-based applications.
Created QTP Automation Framework for Coaching and Feedback Application and
Coupon Management System. This Hybrid Framework was integrated through Excel
Spread Sheets and run through Test Harness which were used on every new client. The
QTP hybrid Framework verified the functionality of the core modules for the new client
resulting in high quality and faster releases.
Performed Automated Testing (BPT Testing Using Quality Center, and Quick Test
Pro).
Created BPT component scripts using Quick Test Pro tools ver 10.0
Performed Manual and BPT Testing of .NET application
Created QTP Script for Functionality and Regression testing for the web based and for
the XML Web service using XML as input and output and also for Result Analysis.
Maintained test data and results using Quality Center
Maintained project documents and data using Visual SourceSafe
Created VB.Net application to generate XML files.
Interacted with clients and development to resolve software defects and productions
issues
Participated in QA reviews and implementation of processes and procedures
improvements
Perform various QA Test Phases Sanity Testing, Integration Testing, Functional
Testing, GUI Testing, Regression Testing, System Testing, User Acceptance Testing,
Black Box and White Box Testing, Full SDLC (Software Development Life Cycle)
Developed milestones to ensure the project deadlines were met.
Communicated with Development Team to resolve and retest defects.
Environment
Quality Center ver 10.0, Quick Test Pro (QTP) ver 10.0, XML, Framework using Excel
Spread Sheets, Win Runnner, Action Script, TSL(Test Script Language), UNIX Shell
Scripting, HTML, SQL, Web Development Visual Studio, Operating System - UNIX,
Windows Vista and Windows XP, Visual SourceSafe, Visio, MySQL, SQL Developer,
WinSCP3, MS Query, BPT.
Automation QA Analyst
ULTA BEAUTY INC Boling Brook IL
June 2009 to September 2010
Description: Ulta Beauty Inc is the largest beauty retailer that provides one-stop shopping
for prestige, mass and salon products and salon services in the United States. The
products are related to Skin Care, Hair Care, Fragrance and Bath and Body and MakeUp.

Project Description: Project was on Replenishment Planning to identify out-of-stock Web


quantities on Ulta Web Site. The Project is giving solutions by creating Sales Order for
that week based on past Alternative Historical Data (AHD) in the past and based on
future demand forecast for next five weeks creating SALES ORDER for that week and
deleting the Sales Order once that week is Past. The Products could be basic
replenishment and could be lift in Promotional workbench for future forecast.
Responsible for testing Ulta Inc website application.
Responsibilities: Responsible for Testing SAP SD Module with VA01 Tcode, Logistics
& Replenishment Management.
Demand Forecasting in SAP for Item in Promotion Work Bench based on past
historical data statistics
Enhancement to SAP SD module using CMODE and SMODE Tcode.
Worked on Back End Testing for Customer Master Data in SAP as Oracle as backend
for ECC. Ver 6.0
Responsible for software testing activities including creating test cases, automating
test scripts and executing system, integration, and regression testing.
Write manual and automated test scripts using Mercury & HP Quality Center.
Extensively used QTP tool for automating regression suite, White box testing to
analyse the code running behind the system.
Worked on Web based application for the testing the application after enhancement in
SAP standard Tcode.
Developed RTM - Requirement Traceability Matrix, Test Matrices and reported the
defects.
Business Process Testing (BPT) combines two roles, the Subject Matter Expert (or
Business Analyst) and the Automation Engineer, to create reusable Manual, (and then
Automated) Components of a test. The SME creates the description and steps of each
component, how it operates, it's valid input and expected results. The automation
engineer (or the SME) can convert the manual components to simple high level
Automated Non-Scripted Components. The automation engineer can use QTP, if
necessary, to convert Components to more complex Scripted Components.
Extensively worked on SOA Architecture, Web Service testing using Service Test
tools by HP.
Web Service is used to convert application into Web based application which can
publish its function or message to third party tool across network. The Platform used here
was XML + HTTP
Maintain Web Services directory folders using UDDI which can be discovered for
application Currency Conversions.
Web Services used for understand XML elements like XPath & XQuery and
understanding
WSDL document provided by developers to understand its services and operations.
Developed Automation Framework for QTP, developed VB Script function libraries,
used Object Spy to identify the properties of the objects, Parameterization, Actions,
Checkpoints, Regular Expression, descriptive programming, recovery scenarios, and data
tables, connected Quality Center with QTP to schedule, manage and execute QTP scripts.
Executed Reports using ETL tool like Oracle Reports.

Developed Test Data and loaded in Data Tables (Excel Sheets) to conduct Data Driven
Testing using QTP.
Updated QTP Scripts as per changes in the functionality of the application
Extensively used SQL queries to verify the back end process and prepared test data.
Involved in Manual Testing of the various reports developed.
Developed performance test plan, analyzed performance bottlenecks. Developed
Virtual user scripts (VUGen scripts) in LoadRunner, executed VUGen scripts in
Controller and analyzed the results in Report tool.
Worked on multiple environments to test all the system's connectivity
Involved in analyzing functional requirements documents for multiple projects.
Followed Agile Methodology in Project Life Cycle. Participated in stand up meetings
and weekly status meetings.
Attended daily meetings, status meetings and defect tracking meetings.
Environment
SAP supply chain, SD, CRM, Quality Center, Quick Test Pro (QTP), TOAD, Oracle 9.i,
Oracle Reports, ETL, UNIX Sun Solaris, C# .net, ASP, XML Web Services, Cognos ver.
7.2.
Automation QA Analyst
Direct Energy Business
Pittsburgh, PA
April 2008 to June 2009
Description: The project was initiated to enhance the six major upgrades and contribution
to Direct Energy in addition to Pricing Analyst and merging with Strategic Energy. As a
QA Analyst, I was involved with the front and middle collaborating in design of user
interface for new pricing functionality introduced to Retail Pricing testing in addition
with various compliance issues with respect to Strategies.
Responsibilities: Responsible for testing SAP Pricing Procedure in SD Module for 6
major upgrades
Involved in the complete QA lifecycle activities like Pre-testing phase, testing phase
and also in User Acceptance Testing.
Tested and provided feedback for six major software upgrades in SAP from SAP 4.7c
to ECC 6.0.
Member of the Integration Testing Team during merger with Strategic Energy, LLC
Created test plans for pricing of a new energy products to enter a new market.
Participated in multiple user acceptance testing projects.
Trained entire Pricing department when upgraded software was implemented.
Collaborated in design of user interface for new pricing functionality introduced to
Retail Pricing
Developed automation test scripts using Quick Test pro (QTP).
Analyzed the System Specifications, Business Requirements for full understanding of

the project. Designed and created Test plans and test scripts as per business requirements
and functional specifications using QTP.
Actively involved in performing functionality, unit and integration tests.
Detected Defects, Communicated to the developers using Bug Reporting Tool and
Tracking the Defects using Quality Center.
Extensively used Quality Center for test planning, bug tracking and reporting.
Uploaded Business requirements, test scenarios, test cases and defects to QualityCenter.
Performed Database testing by retrieving the data for the tables using SQL.
Worked extensively on automation of Webservice using SOAP UI tool by testing the
end point of webservice host.
Worked on Web based and Windows based applications for testing under Dev, UAT
and Prod environment.
Extensively worked on BPT Testing for Java and Dot NET application.
QTP was used for BPT Components to create a new test in Test Plan then add BPT
components to the test.
Expertise in QA Testing in distributed Unix/Windows Environment and Oracle
databases as back end & performed end-to-end testing. Tested SOA - WebServices and
XML using Soap UI tool.
Understanding WSDL file to understand the operations and services and used SOAP
protocol in form XML Language to send and receive request. XPath is used to navigate
through elements and attributes in an XML document, used for path expressions, contains
library of standard functions.
Developed test plans, test cases, test scenarios using the QualityCenter and prepared
test data.
Converted manual test scripts to automated test scripts in Quick Test Professional,
enhanced the scripts by adding user-defined functions. Automated test scenarios for GUI,
Functionality, Integration, Database, Boundary, Security and Regression Testing & using
Quick Test Professional.
Worked extensively on White Box and Black Box Testing to understand the
application GUI.
Worked on the high-level framework, identifying the functional areas and created
different functions to make the scripts reusable in Quick Test Professional.
Prepared test scripts using QuickTestProfessional with checkpoints using regular
expressions for handling windows with different names.
Executed the Performance testing Using LoadRunner to analyze the behavior of the
application under different load conditions.
Reported the bugs, Emailed notifications to the developers using the Quality Center.
Involved in complete QA Life Cycle. Executed mainframe online batch jobs.
Analyzed the user requirements and interacted with system architect, developers and
business users.
Participated in Walkthroughs and Defect report meetings periodically.
Environment
SAP MM, SD, Quality Center, Quick Test Professional, LoadRunner, Oracle10g / 9i,
Oracle 10g Forms, ,SQL Developer, SQL* Plus, PL/SQL, TOAD, SAP Abap, MS Office
Outlook, MS Visio, Informatica 8.1.1 /7.x, Windows XP, UNIX, BPT

QA Analyst
Credit Acceptance Corporation
Southfield, MI
November 2007 to March 2008
Description: Credit Acceptance Corporation has established a centralized system CAPS
an Internet-based system that allows its dealer-partners to deliver credit approvals to
every customer within 30 seconds or less. CAPS is used to maintain and monitor dealerpartners information, customer information, dealer contract terms, payment terms, dealer
performance details, sales person performance details, underperforming dealer reports.
The core work is redesigning the existing GUI provided for dealer-partners login and
generating crucial reports from data warehouse for business analysis allowing dealerpartners of the company to view and analyze their performance statistics from prior years
and setting future goals.
Responsibilities: Responsible for software testing activities including creating test
cases, automating test scripts and executing system, integration, and regression testing.
Write manual and automated test scripts using Mercury Quality Center.
Extensively used QTP tool for automating regression suite.
Developed RTM - Requirement Traceability Matrix, Test Matrices and reported the
defects.
Developed Automation Framework for QTP, developed VB Script function libraries,
used Object Spy to identify the properties of the objects, Parameterization, Actions,
Checkpoints, Regular Expression, descriptive programming, recovery scenarios, and data
tables, connected Quality Center with QTP to schedule, manage and execute QTP scripts.
Extensively worked on Web services using WS compliances, Web Security & Service
Compliance.
Worked Mock Service using SOAP UI tool.
Executed Reports using ETL tool COGNOS and Oracle Reports.
Developed Test Data and loaded in Data Tables (Excel Sheets) to conduct Data Driven
Testing using QTP.
Updated QTP Scripts as per changes in the functionality of the application
Extensively used SQL queries to verify the back end process and prepared test data.
Involved in Manual Testing of the various reports developed.
Developed performance test plan, analyzed performance bottlenecks. Developed
Virtual user scripts (VUGen scripts) in LoadRunner, executed VUGen scripts in
Controller and analyzed the results in Report tool.
Worked on multiple environments to test all the system's connectivity.
Involved in analyzing functional requirements documents for multiple projects.
Followed Agile Methodology in Project Life Cycle. Participated in stand up meetings
and weekly status meetings.
Attended daily meetings, status meetings and defect tracking meetings.
Environment

Quality Center, Quick Test Pro (QTP), TOAD, Oracle 11i, COGNOS, Oracle Reports,
ETL, Data warehousing, UNIX Sun Solaris, C# .net, ASP, XML WebServices
QA Analyst / Automation Test Engineer
Well Point
Richmond, VA
January 2006 to November 2007
Project Description: Heathway is the Reporting Web Interface developed for the Health
ways customers. The system must provide the ability to run a report and publish them in
Excel/PDF Formats. Health ways application provides a flexible architecture that
facilitates the creation of an interactive web site where the customers can view various
modules like File Id by Status, Inventory-Quantity On Hand, Inventory-Reorder Point,
SLA Reports, Mailing Results by SLA Days, File Status Viewer
Responsibilities: Analyzed the user requirements document and interacted with
developers
Actively participated in the walk-through meetings by understanding the client needs
and adhering to the quality of the application and its processes
Involved in the development of test plans, test cases, test scenarios using Quality
Center and prepared test data
Created Test cases using Quality Center and generated Traceability matrices to ensure
that the 100% Requirements Coverage by the test cases
Identified and developed automated test scripts from manual test cases of Regression
testing based on the requirement documents using QTP
Developed SQL Complex Queries with Joins, Stored Procedures, to retrieve data for
validation purposes
Test execution-using Quality Center and generated Error Reports
Created Test Cases to test the backend Database by retrieving the data for the tables
using SQL
Performed Black box, Functional, Web Services, XML, System, Backend, Positive
and Negative testing
Executed Web Services using Soap UI, tested request and response XML and updated
end point as needed. (Service Oriented Architecture)
Involved in testing GUI and distributed GUI-based applications and GUI-less SOA
Web Services
Manually tested the functionality of each module to ensure quality of the project
Reported defects using Quality Center & worked with developers to fix the defects
and imported data from the Excel Sheet in QC
Regularly report overall project status, including test case execution statistics, defect
status, milestone achievement, and satisfaction of quality metrics.
Communicate and work with people of all technical levels in a team environment
Environment

Quality Center 9.0, QTP, VB script,.Net SQL Server, Windows NT/XP, IE, HTML,
DHTML, Web Services, XML Testing
Software Tester
Douglas County Bank
Lawrence, KS
December 2004 to January 2006
Project - Home Finance & Trading Application
The Home Finance application is used for the customers who want new home loan or
refinance their existence Mortgage loans. This application also provides the futures like
paying the loan installments online and make future payments also. It allows the user to
view their pending payments and payment history. There was both development and
maintenance involved with this. Finally loans are approved based on various factors like
credit history, appraisal value etc. The project was initiated to enhance the trading
platforms and tools for Equities and Options trading. FIX Protocol (Financial Information
Exchange) is an Electronic messaging format to exchange various securities transactions
and it is Open Protocol and specifications are maintained by industry. The Web-based
trading platform offers faster trading capability, streaming market data, and fully
customizable layouts. As a QA Analyst, I was involved with the front and middle office
system testing. In addition with various compliance issues with respect to trading.
Responsibilities: Prepared the Test Data, Test Cases and Test Responsibility Matrices
for the Application under test
Involved in the entire QA Life Cycle which includes documentation of Test Plans, Test
Cases, Requirement Traceability Matrices and Test Script
Analyzed the specifications in the User Requirements Document, Functional
Requirement and Technical Requirement Documents for the purpose of preparation of
Test plans
Made sure various equity compliance issues are meeting with Industry regulations like
Security and exchange commission (SEC) and Commodity Futures Trading Commission
(CFTC) and NASDAQ.
Communication protocol FIX (Financial Information exchange) was used for real time
exchange of information related to the market.
Extensively worked on testing of FIX protocol messages used for the communication
of trade related data
Quality Center was used to track and report defects to developers
Automated Test scenarios for GUI Functionality, Regression Testing using Quick Test
Professional
Used Actions and Re-usable Actions in Quick Test Pro, for designing the Automation
test scripts and Parameterized key elements to verify the Database Integrity
Performed Backend Testing to ensure the authentic retrieval of the data from the
database
Parameterized key elements to verify the Database Integrity.

Conducted Regression Testing on various builds of the application and reported the
defects to the developers using Quality Center for the bug fixing and tracking.
Environment
Windows XP Pro/2000, HTML, DHTML, XML, XSLT, Java, JavaScript, Jboss, Web
Logic, Oracle9i, Quick Test Professional, Quality Center
QA Test Engineer
Hanover Insurance Company
June 2004 to December 2004
Project Description: Insurance Claim Management System is a robust Web based intranet
application, was designed specifically to address the Home Owners Claims &
Management. CMS also keeps track of customer information including contact details,
insurance plans, and various claims & related information. FIX Protocol (Financial
Information Exchange in designing, developing and supporting those systems which are
required to understand protocol specifications thoroughly to understand FIX
Infrastructure to connect trading partners.
Responsibilities: Participate in the development and support of the testing program
aimed at supporting multiple testing efforts simultaneously
Review of manual methods to design, develop and execute automated test scripts
using Quick Test Pro
Develops and implements test plans and test cases using Quality Center
Responsible for updating Quality Center and keeping testing status current.
Required to perform database tests of objects and data using SQL
Use Mercury Quality Center to log defects, maintain test scripts and track test
execution
Provide regular contributions to the test management reporting pack
Environment
ASP.NET , C#, VS.NET 2005, Sql Server 2005, HTML, Quality Center, Quick Test
Professional

Education
MBA
Mumbai University

Additional Information
Operating Systems Windows, UNIX