TECHNICAL BULLETIN CS 300ci/250ci

SUBJECT:
SUBJECT:

BULLETIN INDEX

05/21/10
BULLETIN #

NEW MODEL PRODUCT INFORMATION.....................................................................................1

MEASURE FOR DP-760 CIS CABLE CONNECTOR DAMAGE ....................................................2
CHANGE TO THE INSTALLATION PROCEDURE FOR CASSETTE HEATER ............................3
PRECAUTION WHEN INSTALLING THE JOB SEPARATOR (JS-720).........................................4
MEASURE TO PREVENT THE TRANSFER BELT FROM TEARING ...........................................5
MEASURE FOR DEVELOPER/CLEANING OR TONER MOTOR FAILURE .................................6
PANTONE APPROVAL ..................................................................................................................7
MEASURE TO PREVENT A C1400 ERROR CODE OR JAM CODE 00/50/51.............................8

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INFORMATION ONLY

TECHNICAL BULLETIN CS 300ci/250ci

Bulletin #

Model

CS 300ci/250ci-08

Date

CS 300ci/250ci

12/09/10 (revised)

Updated Serial Number

300ci/ QEH9500313 and above, 250ci/ QEG9500358 and above

Subject

MEASURE TO PREVENT A C1400 ERROR CODE OR JAM CODE 00/50/51

This technical publication is confidential information that is the property of Kyocera Mita America, Inc. It is solely for
the use of Kyocera Mitas authorized dealers. This information may not be published, reproduced, sold, or copied in
any media. Its unauthorized use is prohibited. Copyright 2010 by Kyocera Mita America, Inc. All rights reserved.

In rare cases, the Rotary Guide Switching Gear Interruption Tab may over ride its home position
after the Main Switch is turned ON or the Exit Cover is opened and closed. When this occurs, a
grinding noise is created which results in a C1400 Error code or a Jam 00/50/51.

The size of the Rotary Guide Switching Gear Interruption Tab has been increased by 1.5mm. For
identification purposes, the description has been changed to Gear Guide Change.

The Gear Shafts have been changed from plastic to steel to increase the reliability of the
Exit Unit operation.

Firmware Upgrade Pack 9.01 is required: The Job Separator Eject Motor Operation timing is
changed so the motor will turn ON 50ms before paper reaches the rotary guide.

If a C1400 Error code or a Jam 00/50/51 occurs:

1. Check the Rotary Guide Switching Gear. Replace the Switching Gear with the new Gear
Guide Change if necessary.
2. Remove all four Gears and check for wear on the shafts. If wear is present, replace the Exit
Unit using item number 302H793146. This unit contains the Steel Shafts and the new Gear
Guide Change.
3. Upgrade to Firmware Pack 9.01 or above.

The material of the Shafts have been changed to

Steel

CS 300ci/250ci-08
May 21, 2010
Page 2
Rotary Guide Exit Section

C
A

A: Rotary guide motor

B: Rotary guide sensor
C: Rotary guide switching gear
D: Exit lower frame
E: Rotary guide

The length of the Tab is increased

by 1.5mm

The sensor detection area

Rotary guide sensor

New Gear Guide Change

Rotary Guide Switching Gear Interruption

Tab

Parts Information
Old Part

New Part

302H793142

302H793146

302H728041

302H728042

Description
PARTS EXIT UNIT

Quantity

Compatibility

Old

New

Old

New

GEAR GUIDE
1
CHANGE
A "" dot at the beginning of the description is components parts.

New Exit Unit Serial Number Information

300ci
QEH9600383 and above

250ci
QEG9600458 and above

Dealer Price
$
$

CS 300ci/250ci-08
May 21, 2010
Page 3

Orange Mylars
Check the Rotary Guide. If the four Orange Mylars are present, remove them and clean the area
with alcohol.

CS 300ci/250ci-08
May 21, 2010
Page 4

500ci Series Upgrade Pack 9.01

Main frame
Main FW
MMI FW
OPTION LANGUAGE
BROWSER
Engine FW (high)
Engine FW (low)
Scanner FW
MOTOR Main
H VLT Main
SLEEP Main
FAX BOOT
FAX APL
FAX IPL
FAX BOOT
FAX APL
FAX IPL

Option
DP750 760 common
PF720 (2 cassettes)
PF7803000
DF780(1000)
DF760(3000)_MAIN
DF760(3000)_MIDDLE
MT720(3000)_Mailbox

Version
(Upgrade Pack 9.01)
2H7_2F00.009.020
2H7_7000.009.018
2H7_81BR.001.021
2H7_F000.001.015
2H7_1000.018.001
2JZ_1000.018.001
2H7_1200.005.002
2H7_1400.003.003
2H7_1600.001.014
2H7_1800.002.001
Fax System (Q)
3MB_5000.004.001
3MB_5100.004.002
3MB_5200.004.001
Fax System (S)C
5JP_5000.001.022
5JP_5100.C05.006
5JP_5200.001.022
Version
(Option Upgrade Pack 1.11)
3LK_9500.009.003
3LM_9000.004.001
5H8_9000.003.002
5JA_9200.006.001
3LT_9200.006.003
3LT_9600.006.001
3LW_9800.004.002

The Firmware Pack includes both Fax System (Q) and Fax System (S)C firmware and will automatically update
each accordingly.

If you have any additional questions regarding the information in this Technical Bulletin, please
contact the Kyocera Mita Diagnostic Center at 1-800-255-6482, or email us at
support@kyoceramita.com.