Académique Documents
Professionnel Documents
Culture Documents
Uma Sekaran (2005). Research Methods for Business: A Skill Building Approach, 4th
Edition
John Wiley & Sons, Incorporated,
Streubert, H. J., & Carpenter, D. R. (2002). Qualitative research in nursing: Advancing the
humanistic imperative (3rd ed.). Philadelphia: Lippincott Williams & Wilkins.
Cullen J, Berry T, Seal W, Dunlop A, Ahmed M, et al. (1999) Inter-firm Supply Chains: The
Contribution of Management Accounting. Management Accounting British 77: 30-33.
O'Leary, C., Rao, S., & Perry, C. (2004). Improving customer relationship management
through database/Internet marketing: A theory-building action research project.
European journal of marketing, 38(3/4), 338-354
Quinn, B. & Doherty, A.M.,(2000). Power and control in international retail franchising:
evidence from theory and practice. International Marketing Review, 17(4/5),354-72
Hughes, J. A., Randall, D. and Shapiro, D. (1992). Faltering from ethnography to design. In
ACM (Ed.), Proceedings of CSCW'92 Computer-Supported Cooperative Work.Toronto, Canada
Glaser, Barney G. and Strauss, Anselm L. (1967) The discovery of grounded theory:
strategies for qualitative research. Chicago.: Aldine.
Slagmulder, R., 1997. Using management control systems to achieve alignment between
strategic investment decisions and strategy. Management Accounting Research 8, 103
139.
Flint, D. J., Woodruff, R. B., & Gardial, S. F. (2002). Exploring the Phenomenon of
Customers'
Desired Value Change in a Business-to-Business Context. Journal of Marketing 66 (4),
102-117.