William F.

Hartin
Seabrook, NH 03874
(603) 474-8678 williamhartin@yahoo.com https://www.linkedin.com/in/william-hartin-9539903a

Operations Process Improvement Manager

Highly Skilled in Cost Reduction and Identifying Business Efficiencies
Analytical and proactive business process manager with a successful 15+ years of driving operational
improvements while reducing costs and boosting business profitability. Highly knowledgeable about
leveraging new standards to improve production and regulatory compliance. Possesses a unique ability
to understand complex business environments in order to develop measurable and comprehensive
process improvements. Has deep knowledge of industrial business environments.

CORE COMPETENCIES
Lean Manufacturing Engineering Operation Process Improvement
Regulatory Compliance Standards Creation Cost Reduction Resource Management Leadership
Business Analysis ROI Calculation Negotiation Team Collaboration Quality Control Operations
Reporting Training Material Development

EXPERIENCES AND ACHIEVEMENTS

NSTAR ELECTRIC & GAS CORPORATION, Westwood, MA
2000 2015
Project Manager, Operations Redesign 2006 - 2015
Oversaw the documentation of all functional requirements, while monitoring and analyzing strategic
business functions for process improvement.
Saved the company 50 percent in equipment maintenance expense through effective
negotiations.
Ensured the company understood the value and ROI that could be derived from equipment
purchases and application upgrades.
Played an integral role in the consolidation of facilities by 46 locations after closing a major
acquisition.
Identified and implemented engineering process efficiencies.
Collaborated with supervisors to improve field safety and resource utilization.
Reduced costs of transferring resources between locations without incurring premium pricing.
Performance Management Consultant 2001 2006
Drove the execution of a Workforce Utilization Assessment geared towards improving electric field
operations.
Improved organizational performance by developing a strategic annual work plan for Gas
operations.
Ensured the company retained a positive regulatory compliance record.
Protected the companys reputation for quality by providing operational reporting to senior
management.
Manager, Training & Performance 2000 2001
Led the companys gas operations in collaboration with external legal counsel to develop he Operator
Qualification Title 49 Code of Federal Regulations Part 192 Subpart N scope and interpretation.
Developed a training framework to ensure consistent employee operation and adherence to new
standards.
Effectively captured field performance data to record compliance to new standards.
KALWAL CORPORATION, Manchester, NH
1999 2000
2nd Shift Manufacturing Manager
Saved the company money by eliminating 45% of production rework and by increasing output by 15%
by implementing a cellular production method.

WILLIAM F. HARTIN

Resume, Page 2

PARISELLA, VINCELLI AND ASSOCIATES, Montreal, Quebec

1996 1999
Project Chief (Management Consultant)
Drove exceptional cost efficiencies for a two-plant consumer packaged goods business.
Accomplished $2M in cost savings by streamlining production, maintenance, quality and
warehouse operations for a soft drink company.
Saved a major Gas service provider $8M is operational efficiency savings by implementing
strategic productivity enhancements.
Improved the profitability of a major U.S. steel manufacturer by restructuring project
management and engineering processes.

EDUCATION
Bachelor of Science, Marketing/Management, Northeastern University, Boston, MA
Certifications: Project Management, Process Improvement, Value Stream Process Mapping from Worcester
Polytechnic Institute