Académique Documents
Professionnel Documents
Culture Documents
Chapter One
Introduction
Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd
Introduction
IDLC Finance Ltd, a leading Non-Banking financial institution (NBFI) The company's wide
array of products and services range from retail products, such as home and car loans, corporate
and SME products including lease and term loans, deposit schemes, structured finance services
and so on. The company's wide array of products and services range from retail products, such as
home and car loans, corporate and SME products including lease and term loans, deposit
schemes, structured finance services ranging from syndications to capital restructuring and
capital market services.
The company also strengthened its presence in the country's growing stock market with
launching a subsidiary-IDLC Securities Limited-which is offering full-fledged brokerage service
for retail and institutional clients. From last 2 years, they are getting more and stronger. With a
strong organizational structure, they are on the way to be the number one leasing company in
Bangladesh.
A. Background
The main objective of BBA program is to create skillful professionals for the business sector in
Bangladesh specially in banking sector. To become skilled in any field a person should know the
pros & cons of that particular area. However, it cannot be achieved only through the reading the
book. There is a gap between thing mention in the book and real life situation. Keeping this fact
in mind, BBA program is design to reduce this gap between this two and to reinforce the
theoretical knowledge acquired so far from BBA program. Therefore every student of BBA
program is sent to different organization for practical orientation at the end of the program and
they require to submitting a report after completion of the practical orientation. I am very glad
for getting the opportunity to accomplish my practical orientation at the IDLC Finance Company
Ltd.
1.1 Objectives of the study/research
The objectives of the report are as follows:
The basic objective of this paper is to be acquainted with how a financial institution evaluate
individual and corporate potential client to serve them consumer loan services, to sanction
different types of loan and advance of different limit to different customer and charges different
Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd
interest rate to different borrower as well as helping in transaction. That is what factors
determines these decision.
The specific objectives are:
1. To fulfill the partial requirement of BBA program.
2. To be acquainted with the background of the Finance Company, IDLC Finance Company
Ltd.
3.To know more about Consumer Loan policy and the credit sanctioning policy .
4. To have an adequate knowledge about which factors mostly affects the loan
sanctioning decisions, what amount of loan should be sanctioned to a particular
loan
applicant depending on his credit worthiness. The basic objective of this paper is to be
acquainted with
borrower - based on which sanction different of credit limit to different customer and charges
different interest rate to different borrower. That is what factors determine this decision.
1.2 Methodology
In order to accomplish the study objectives a number of variables were identified for exploration.
The study is primarily a descriptive and an empirical one. No major statistical analysis and
advanced technique was used to reach the findings. Rather logical judgment was used to reach at
the conclusions.
Sample Information
Samples are collected from the corporate client of IDLC finance Ltd of Consumer Division.Here,
the samples had been picked up on a judgmental basis. For the organization part, much
information had been collected from different published articles, journals, brochures and web
sites. All the information incorporated in this report has been collected both from the primary
sources and as well as from the secondary sources.
1.3Rationale of the Study
Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd
Theoretical knowledge is not enough for a business student. Because there is a far gap
between theoretical knowledge and practical field, our internship program has been
launched mainly to bridge this gap. Bangladesh is one of the developing countries with a
large unemployed population. As the opportunity to expand agricultural sector is limited, so
we have to incline to expand industrial sector to overcome our existing problems like
unemployment, low economic growth and low living standard. Here industrial sector is
very weak. To consider the real situation government has established Bangladesh Shilpa
Bank to stimulate industrialization. This bank provides term loan to different industries and
entrepreneurs. The purpose of Bangladesh Shilpa Bank is not only to grant credit but also
to develop the country through industrialization by selecting correct project and provides
assistance in different ways to implement the selected project successfully
Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd
* Confidential information regarding past profit or product cost, financial information was not
accurately obtained. Alike all other banking institutions, DBBL is also very conservative and
strict in providing those information. In those cases, I have relied upon some assumptions, which
in result have created certain level of inaccuracy. Still, I had tried my best in obtaining those
sensitive information, as much as possible.
* Next, many of the analysis on the obtained data are based upon my sole interpretation. This in
result might bring some biases, as lack of knowledge and depth of understanding might hinder
me to produce an absolute authentic and meaningful report
Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd
Chapter Two
Industry Information
Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd
Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd
Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd
Chapter 3
Organization Part
Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd
3.1 Overview
IDLC Finance Limited was established in Bangladesh in 1985, as the first-ever leasing company
of the country, through the collaboration of IFC, German Investment and Development Company
(DEG), Kookmin Bank and Korean Development Finance Corporation, the Aga Khan Fund for
Economic Development, the City Bank Limited, IPDC of Bangladesh Limited, and
SadharanBima Corporation. As the company evolved over the years, the foreign shareholding
gradually moved out and the last foreign shareholding was bought out by local sponsors in 2009.
IDLCs strong focus on revenue diversification has led to the establishment of different client
segments in the Corporate, Retail, SME and Capital Markets of Bangladesh. The current product
portfolio consists of Corporate and Structured Finance solutions for local and multinational
corporate houses; Personal financing products such as deposits, home loans, car loans, personal
loans etc.; financing facilities for Small and Medium Enterprises; Merchant Banking solutions
such as Portfolio Management and Investment Banking (IPO, RPO, Bond Issuance, Rights
Shares Offering etc.); and Brokerage services. With this diversified array of products, IDLC
Finance Limited is at present the largest multi-product Non-Bank Financial Institution in
Bangladesh, having two wholly-owned subsidiaries, IDLC Investments Limited and IDLC
Securities Limited for carrying out its capital market operations. The Group is represented by
over 609 employees working in 26 branches in the major cities of the country. IDLC is highly
respected by its clients, peers, employees and regulators for its professional pool of resources, its
progressive and enabling work environment, and its strong ethical practices. With significant
growth in its business and profit over the last few years, the company has consistently
demonstrated exemplary corporate governance and strict statutory compliance, and is a standard
bearer in this regard in the financial sector of Bangladesh.
Moreover, starting from 2010, its silver jubilee year, IDLC has decided to step up its
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Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd
commitment to sustainable business practices, with particular focus on environmental and social
development. It has subscribed to a number of leading local and international sustainability
initiatives including the Bangladesh CSR Centre, the UN Global Compact (UNGC) and the UN
Environment Program Finance Initiative (UNEP FI), and IDLC is the first company to become a
member of UNEP FI from Bangladesh. As part of this commitment, IDLC is now active in
promoting responsible practices among its stakeholder groups, mostly its employees and clients,
while it is streamlining its own policies and practices to emerge as a truly responsible brand.
Mission
IDLC will focus on quality growth, superior customer experience and sustainable business
practices
Vision
IDLC will be the best financial brand in the country.
Strategic Objectives
Core Values
Integrity
Customer Focus
Trust and Respect
Equal Opportunity
Eco-friendly
Passion
Simplicity
In accordance with the approved and agreed Code of Conduct, IDLC employees shall:
11
Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd
Act with integrity, competence, dignity and in an ethical manner when dealing with
customers, prospects, colleagues, agencies and public
Act and encourage others to behave in a professional and ethical manner that will reflect
positively on IDLC employees, their profession and on IDLC at large
Strive to maintain and improve the competence of all in the business
Use reasonable care and exercise independent professional judgment
Not restrain others from performing their professional obligations
Maintain knowledge of and comply with all applicable laws, rules and
regulations
Disclose all conflicts of interest
Deliver professional services in accordance with IDLC policies and relevant technical
and professional standards
Respect the confidentiality and privacy of customers, people and others with whom they
do business
Not engage in any professional conduct involving dishonesty, fraud, deceit or
misrepresentation or commit any act that reflects adversely on their honesty,
trustworthiness or professional competence
Organogram :
Organization
12
Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd
Legal Form
A public limited company incorporated in Bangladesh on May 23, 1985 under the Companies
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Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd
Act 1913 and listed with Dhaka Stock Exchange Limited and Chittagong Stock Exchange
Limited on March 20, 1993 and November 25, 1996, respectively. The company licensed as
Financial Institution Act, 1993 on February 7, 1995.
Company Registration No
C 14218/1992 of 1984-1985
BCD (Non-Banking)/Dhaka/2/1995
210-200-1222/LTU/Dhaka
9011043908
Auditor
HodaVasi Chowdhury & Co. Chartered Accountants
BTMC Bhaban (Level 8) 7-9 KaziNazrul Islam Avenue
Karwan Bazar C/A, Dhaka 1217
Principal Bankers:
Standard Chartered Bank, Citibank N. A.
3.3Products and Services of IDLC :
To ensure steady and long term growth as well as to sharpen its competitive edge in a changing
and challenging business environment, IDLC always endeavors to diversify into other financial
14
Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd
services which have long term prospects. In 1997, it expanded its range of services by
introducing Housing Finance and Short Term Finance, which have broadened its customer base
and have contributed significantly to IDLCs growth and profitability. In early 1999, after getting
license of Merchant Banking from Securities and Exchange Commission, IDLC started its
operation of underwriting, issue management, corporate financing and other investment banking
related services. The products and services are as follows,
1 Leasing:
Assets are leased to clients on predetermined rental basis for a fixed term with a purchase option
at the end.
2 Term Loan:
The customers are offered loan facilities for a determined term at a negotiated rate.
3 Equity Financing:
IDLC invests money into equity of both publicly traded and non-traded companies for dividends
and capital gain.
6 Factoring:
Under this scheme, IDLC finances receivables of supply of goods or delivery of services on
credit to help the clients realize the maximum portion of their payment soon after they have
made the delivery to the buyer. The payment is collected from the customers and the balanced
15
Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd
12 Car Loan:
Term loan are offered to clients for acquiring car, brand new or reconditioned, for their
personal
use and the ownership is transferred on loan repayment.
16
Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd
13 Home Loan:
IDLC offers loans to purchase apartment to individuals for their personal use.
15 Private Placement:
IDLC places the shares/debenture with both domestic and overseas investors (institutions or
individuals) on private placement basis.
16 Underwriting:
IDLC makes a univocal and irrevocable commitment with an issuing company to subscribe
to
the securities of that company when the existing shareholders or the general public do not
subscribe to the securities offered to them. The different types of underwriting offered are:
Initial Public offering (IPO) of common stock, preferred stock, debentures etc
Right Issue
Underwriting of public securities-loan, lease, debenture
17 Issue Management:
Under this activity, IDLC plan, coordinate and control the entire issue activity of clients and
direct other agencies for successful marketing of securities.
17
Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd
Product List
NANE OF PRODUCT LINE
PRODUCT NAME
Syndication
Advisory Services
Structure Financing
Home Loan
Deposit Schemes
3.4 Subsidiaries
IDLC Securities Limited (IDLCSL)
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Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd
IDLC Securities Limited, a fully owned subsidiary of IDLC, offers full-fledged international
standard brokerage service for retail and institutional clients. It has seats on both Dhaka Stock
Exchange Limited and Chittagong Stock Exchange Limited. It is also a Depository Participant
(DP) of Central Depository Bangladesh Limited (CDBL).
Description
23-May-85
22-Feb-86
1-Oct-90
20-Mar-93
7-Feb-95
25-Nov-96
15-Jan-99
22-Nov-04
2-Jan-06
19
Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd
6-Apr-06
1-Jul-06
18-Sep-06
5-Aug-07
6-Jan-09
26-Aug-09
24-Feb-10
8-Aug-10
27-Oct-10
27-Dec-10
15-Jun-11
9-Aug-11
16-Aug-11
18-Jan-12
11-Mar-12
IDLC re-brands
8 Jun 2014
28 Oct 2014
20
Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd
10 Nov 2014
Portfolio Management
Trust ship Management
Car Loan
Personal Loan
Personal Loan
Small Business
Medium Business
Supplier Finance
SME Loan
Capital Market
Portfolio Management
Investment Banking
Market Commentary
Brokerage
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Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd
3.6External Environment
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Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd
Forward integrate: As the Suppliers can forward integrate, the bargaining power of
suppliers is high.
Percentage of suppliers business: As the big depositors are low in number, the
bargaining power of suppliers is high.
Product differentiation: Some of the products of suppliers are highly differentiated. So, in this
case, the bargaining power of suppliers is high.
By considering all the points, we found that the Bargaining power of IDLC Finance is high.
E) Threat of substitutes:
Substitute products/service could be offered by Co-operative Society
In online, like facebook, ad-sense, ad-word, are providing account with very easy steps to use
those in playing game, but now a days even you can with draw this money or you could buy
products from online.
But still the threat of substitute products is low. Because this business depends on believes
and the faith of people.
3.7Internal Environment
Green Banking
Green banking has become one of the most discussed concepts globally. Originating in the
west, it is now practiced across emerging and developing economies around the world as well.
The concept endorses environment-friendly banking practices and deals with financial products,
services and processes with the ultimate objective of reducing the carbon footprint and managing
the environment in an intelligent and sustainable manner, while at the same time running the
business profitably. Hence, green banking ensures the utilization of organizational resources in
favor of the environment and the community at large and in the process, plays a critical role in
finding solutions that aligns the interests of our stakeholders, especially our customers and
shareholders, with the broader interests of the planet.
23
Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd
pursuing green projects, technologies and initiatives that manage environmental impacts better;
in fact, the concept has come to mean a complete change in the organizations
DNA by embracing holistic policy formulation and governance
IDLC undertook a number of projects that would substantially increase our share of the green
portfolio
In 2014, IDLC financed renewable energy projects to generate 300 KW of electricity from solar
energy, thereby providing electricity to around 20,000 people living in off-grid areas of rural
Bangladesh while creating livelihood opportunities for 200 families
IDLC is also in the process of raising a fund of Taka 934.5 million for three energy-efficient
environment-friendly brick kiln projects. These three projects are expected to produce 300,000
bricks per day with close to zero emission.
IDLC adopted server virtualization, largely reducing power consumption and CO2 emissions
every year. Communication and branch level connectivity through video conferencing and
Microsoft Lync has largely reduced physical travel requirements by employees, thus saving
significant travel time and fuel consumption
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Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd
Chapter 4
Financial Highlights
2013
2014
2.31
2.66
25
Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd
2.18
1.92
1.28
1.24
Cost of fund
12.37
10.56
Particulars
2010
2011
2012
2013
2014
Growth
8.65
8.16
8.38
9.50
9.04
(4.89%)
1.77
1.39
1.33
1.34
1.45
8.00%
1.39:1
1.31:1
(0.88%
3.43
2.93
1.81
1.92
2.18
0.26
2.84
2.32
2.09
1.63
2.02
0.39
35.99
27.51
16.76
19.24
22.37
3.13
4.01
4.00
2.93
4.03
5.74
42.23%
Financial Ratios
(Times
(%)
Earnings per share*
4.2Financial Performance
Taka in million
Financial Performance
2010
2011
2012
2013
2014
Growth
Total assets
26,930
31,165
37,784
50,429
58,927
16.85%
21,745
25,299
32,492
43,951
51,371
16.88%
12,373
16,828
22,008
29,064
35,240
21.25%
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Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd
4.3Operational Performance
Taka in million
Operational Performance
2010
2011
2012
2013
2014
Growth
Operational income
3,047
2,160
2,403
2,761
3,658
32.46%
966
913
1,058
1,243
1,464
17.71%
Financial expenses
1,822
2,364
3,103
4,138
4,543
9.80%
1,956
1,217
1,252
1,325
2,187
65.00%
1,327
500
713
669
1,246
86.05%
32.16
58.88
43.07
49.48
43.04
(6.44)
Operational expenses
4.4Market Shares
Comparative Shareholding Structure of IDLC as on December 31, 2014
Types of
Shareholders
2013
No. of shares
held
2014
% of total
No. of
shares
shares
held
% of total
shares
Sponsor/Direct
or
102,668,423
63.82
121,575,525
60.46
Institutions
23,390,029
14.54
32,265,079
16.04
Individuals
34,816,548
21.64
47,253,146
23.50
Total shares
held
160,875,000
100.00
201,093,750
100.00
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Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd
Types of Shareholders
2013
2014
No. of shares
% of total
No. of
% of total
held
shares
shares held
shares
45,634,598
28.37
50,283,246
25.00
12,870,000
8.00
16,087,500
8.00
Transcraft Limited
6,456,335
4.01
8,070,418
4.01
2,123,550
1.32
2,654,437
1.32
12,257,065
7.62
15,321,331
7.62
12,065,625
7.50
15,082,031
7.50
11,261,250
7.00
14,076,562
7.00
Bangladesh Fund
5,145,910
3.20
6,432,600
3.20
1,608,750
1.00
2,010,937
1.00
2,566,100
1.60
1,673,078
0.83
Limited
2011
2012
28
2013
2014
Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd
Highest (Taka)
140.10
93.90
64.5
75.7
Lowest (Taka)
137.30
91.40
62.5
73.7
Closing (Taka)
138.50
91.90
62.9
74.7
Shares traded
79,200
27,000
244,400
685,710
11.037
2.49
15.47
51.42
(No.)
Market
Turnover
(Taka in
million)
4.5Corporate Resources:
Presently, SFD is involved in deals that require various modes of financing. Being one of the
leading structured finance solution providers, the department arranges financing through a wide
range of products that include term-loans (both local and foreign currency), working capital
facilities, Investment Promotion and Financing Facilities (IPFF) and subordinated bonds for Tier-
29
Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd
In addition to the regular business, the SFD established several innovative ideas. The department
arranged a seminar on syndication titled Syndication Financing in Bangladesh: Past, Present and
Beyond. The goal of the seminar was to bring all the stakeholders under a single platform and
discuss different issues with regards to syndication. The seminar received numerous accolades
from various industry stakeholders and a review was published in the renowned national daily,
The Daily Star.
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Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd
Chapter 5
Sectional PartConsumer Loan Services system
5.1C O N S U M E R D I V I S I O N
IDLCs Consumer division was established in 1997 as part of the Companys diversification
towards the establishment of an alternative cost-effective source of funds for providing
financial services to customers.
At present, the Consumer division is the second largest business segment of IDLC in terms of
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Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd
asset portfolio and the largest with regards to funds under management (advances and
deposits). The significance of the division can be gauged from the fact that it works as a brand
ambassador of the Company for the retail segment by reaching at the doorstep of the targeted
market with its wide range of lending (home loans, car loans and personal loans) and deposit
products (flexible term deposit packages and regular earner packages). As they grow bigger
and better, they will effect changes to the organizational structure, creating a leaner and more
flexible division. Overall, they plan to reach Taka 50 billion worth of portfolio by the end of
2017. Some of their other initiatives include the following: We intend to continue to expand
our geographical coverage. They will implement a new and improved model for loan
appraisals, thereby driving automation and infusing scalability into their operations.
Products and Services: Home loan, Car Loan, Personal Loan, Loan
Against Deposit and Term Deposit
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Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd
Loan PACKAGE:
IDLC Finance Limited offers a total 4 types of consumer loan
LOAN PACKAGE
CLASSIFICATION
Home Loan
1.Biparty Agreement Loan (BAL)
2. Tripartite Agreement Loan (TLA)
3. Four-party Agreement Loan (FLA)
RM BLA 90 days/180 days
RM TLA 90 days/180 days
Car loan
----------------------
Personal Loan
------------------------
------------------------------------
Year
2010
2011
2012
2013
2014
2015
Taka
2439
2867
4201
6258
8587
9020
Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd
Year
2010
2011
2012
2013
2014
2015
Numbers
2556
3525
5168
6013
7402
9482
Number
118
124
93
327
680
690
Home Loan
IDLC becoming the leading Home Loan Provider in Bangladesh
Eligibility
You are eligible if you are:
34
Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd
Number
1077
1024
1053
1519
2014
2015
2083
1995
Particulars
2010
2011
2012
Home loan
5,645
7,025
8,366 11,308
Car loan
343
388
Personal loan
213
213
414
190
2014
15,006
33%
787
1,813
130%
166
142
(14%)
2013
Monthly net disposable income, age, qualifications, value of the immovable property,
number of family members and dependents, monthly expense, other fixed obligations,
nature of job / business and savings habit are taken into considerations.
Residential Purpose: 70% of the purchase price including registration cost or 80% of
the construction cost of residential house.
Loan Term
Residential Purpose
Category
Maximum
Term
Maximum Age
20 years
60 years
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Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd
Businessmen
15 years
60 years
10 years
60 years
Recent passport size photo, copy of National ID Card and Bio data
36
Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd
b. Self Employed
Recent passport size photo, copy of National ID Card and Bio data
Tax assessment paper for last 3 years (Tax return & Assessment order)
Profit & Loss account and Balance sheet of business for last 3 years
37
Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd
For the above document in a language other than English, please get it translated into English
and attested by the Bangladesh Embassy.
Maximum 20 years
Eligibility
Service Holder
Professional
Self-employed
Landlord
Business person
Free of cost medical examination from recognized hospitals (cost will be borne by the
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Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd
Eligibility
Applicants those who have no house/ apartment either in their name or their spouse/
childrens name in the areas specified above
Applicants those who have not yet availed home loan from any bank/ financial
institutions
For salaried applicants, officially those who have no employee housing loan scheme
or those have so but still not avail the facilities are eligible for this loan
The property itself will be kept mortgaged as security
Features
Maximum loan amount is Tk. 2,000,000/Maximum loan term is 20 years
The insurance coverage ranges from Taka 200,000/- to Taka 10,000,000/-.
Maximum size of apartment is 1250 sft.
Moratorium period is 1 year
Entire loan can be disbursed within one year from the date of first disbursement
Car Loan
Eligibility
A salaried executive or professional or a businessman
Minimum monthly income of Tk. 25,000/- (this will include income of spouse in case
of joint application)
A minimum of two (2) years of service
A resident of Dhaka or Chittagong
Loan Amount
IDLC provide both brand new and re-conditioned cars. Clients can avail car loan from Tk
200,000/- to Tk. 4,000,000/- or 70% of the value of their car (including registration cost).
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Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd
Segment
Loan Amount
Below 10 yrs.
10yrs<15 yrs.
15 yrs.+
Below 10M
12.75%
12.75%
13.00%
10 M<20 M
13.00%
13.25%
13.50%
20 M< 30 M
13.50%
13.75%
14.00%
30 M & above
14.00%
14.25%
14.50%
Segment
Loan Amount
Below 10 yrs.
10yrs<15 yrs.
15 yrs.+
Below 10M
12.75%
13.00%
13.25%
10 M<20 M
13.25%
13.50%
13.75%
20 M< 30 M
13.75%
14.00%
14.25%
30 M & above
14.25%
14.50%
14.75%
** Conditions applied
Customers Segments
Segments A & B
Salaried Executives of large local/international/multinational organizations, foreign NGOs &
agencies, UN organizations, embassies, high commissions, banks and financial institutions,
multinational bodies having at least 3 vest of operation, local corporate (mid segment),
prominent
NGOs,
official
serving
in
government/semi
government
organization,
Title
Home Loan
Car Loan
Personal
Loan
Loan
Against
Deposit
01.
N/A
Tk. 500+VAT
40
N/A
N/A
Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd
02.
03.
Documentation fee
Processing fee
0.50% or BDT
200,000
200,000
200,000
whichever is
whichever is
whichever is
lower + VAT
lower + VAT
lower + VAT
Upto1% + VAT
Upto1% +
Upto 1% +
VAT
VAT
BDT 1000 +
N/A
N/A
N/A
N/A
Up to
Up to
N/A
2%+VAT
2%+VAT
Up to
Up to
2%+VAT
2%+VAT
At actual
At actual
N/A
N/A
N/A
VAT
Approval
05. Change in agreement
due to customer request
Stamp Charge-
Stamp
At Actual
Charge- At
Actual
08. Reimbursment of
Up to 2%+VAT
Up to 2%+VAT
At actual
cheque management
N/A
At
actual
Charge
09. Duplicate issue of
N/A
Tk.830 +
transfer documents
10. Duplicate tax certificate
N/A
Tk.500 +
Tk.500 +
Tk.500
VAT
VAT
+ VAT
Tk.1000 +
Tk.1000 +
N/A
VAT
VAT
Tk.2000 +
N/A
N/A
Tk.500 +
N/A
VAT
Tk.500 + VAT
Tk.1000 + VAT
Documents
12. Insurance claim
N/A
N/A
settlement on behalf of
VAT
Customer
13. Issuance of Certified
Tk.500 + VAT
41
Tk.500 +
Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd
VAT
VAT
Tk.300
Tk.300
Tk.300
Tk.300
Tk.500
Tk.500
Tk.500
N/A
Tk.500+VAT
Tk.500+VAT
Tk.500+VAT
N/A
Tk.500+VAT
Tk.500+VAT
Tk.500+VAT
N/A
Redemption of
Stamp Charge-
Stamp
Stamp
N/A
Mortgage
At Actual
Charge- At
Charge- At
Actual
Actual
Corp)
14. CIB inquiry
charge(inclusive VAT)
16. Follow Up Charge
against delinquent
customers (inclusive
VAT)
18. Duplicate tax certificate
(current year)
19.
27.
28.
Delivering of service
BDT
BDT
BDT
3000+VAT
3000+VAT
3000+VAT
N/A
Title deed
Tk.1000
N/A
N/A
N/A
b.
Mortgage Deed
Tk.500
N/A
N/A
N/A
c.
POA
Tk.500
N/A
N/A
N/A
30.
Charge of Mortgage
Tk.1000+VAT
N/A
N/A
N/A
1% of the
N/A
N/A
N/A
Fee
URPA +VAT
a.
Sanction letter
Tk.500+VAT
Tk.500+VAT
Tk.500+VAT
N/A
b.
loan statement
Tk.500+VAT
Tk.500+VAT
Tk.500+VAT
N/A
c.
Copies of charge
Tk.500+VAT
N/A
N/A
N/A
Execution
31.
42
Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd
Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd
During my internship period I was assigned to Uttara Branch. I had opportunity to know various
type of working environment. Mainly I was assigned to work with liability operation. Liability
operation is a part of consumer division. In Consumer Division (CD) my task was supervised by
Officer Syed Atif Ahmed (Operation in Charge) ,Sharna Islam Khan, Assistant officer AbdullahAl-Mamun & Officer Irfan Bappy.
I have done some activities there; I am going to describe my working.
44
Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd
Indexing
After disbursement of a home loan file, every file passed to me for rechecking, indexing and
summarizing. In indexing.
I check the files Term; it is BLA (Baiparty Loan Agreement), TLA (Triparty Loan
Agreement), RM BLA, RM TLA or which kind of home loan it is or wither it is car
loan or personal loan
I check the files Term; it is BLA (Baiparty Loan Agreement), TLA (Triparty Loan
Agreement), RM BLA, RM TLA or which kind of home loan it is or wither it is car loan
or personal loan.
Counter part
final receipt copy both for client
and
45
Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd
Disbursement paper
from them)
installment/disbursement.
for example, their request for
7,000,000m, but IDLC agreed on
5,000,000m which is called
sectioned amount. this amount
could be disbursed to the client in
several disbursement or a single
disbursement based on the risk
factor of the company.
3
Document Status
document.
from them)
4
Sanction letter
and
46
Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd
Check list
manager
S.V.(seen original) sign by RM
Ledger
Signature of Cluster/HoCRM-CD
TIN Certificates
11
47
Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd
applicants photo.
form)
Signatue maching
12
O.S.
Agreement paper
Deed of mortgage
S.V
48
Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd
S.V.
S.V.
PG (Personal Guarantor
Signature of RM
S.V.
S.V.
then needs to contact with respective persons with the missing things in the files
:Deposit
indexing every files, indexing loan file and deposit files are different with each other.
Preparing files
Cheque:
Scan:
Conclusion
IDLC Finance Limited is a one of the top leasing company in Bangladesh. With their strong
corporate governance body, they are working very well. After reviewing the report, you can
see that the company is really growing very fast from 2 years. Year 2013 and the year 2014 is
become an exemplary to their growth. Their core value, strategies are improved. Their most
strong department is their CRM, which is credit risk management department. However, In
49
Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd
every financial organization loans and advances are the most important assets as well as a
primary source of earning. In every financial organizations deposit can be an independent
source of input for their various financial products or services. If anybody can effectively
manage these things he can reduce the huge operating cost. Todays global challenge is how to
reduce the operating costs and how to increase the operating profit. About the Home Loan,
they are now top in Bangladesh only in term of the disbursed amount of Home Loan in
Bangladesh. To keep the same position in this sector they need to be very positive with their
clients and prospects. With the primary research, we have got the perception of their clients.
Some issues we have find that need to improve. Doing my internship provided me with the
opportunity to gain hands on work experience that was not possible achieve in the classroom. I
had a great exposure while working in a Nonbanking environment. My internship helped me
to develop essential skills and build the confidence by performing essential tasks in the
organization. While working with IDLC Finance Limited, I have developed good
organizational and communication skills. This internship was an on-the-job learning
experience which enhanced my chances for early career success. It provided me with a
realistic work preview and offered practical, supervised learning experience. It was a pleasure
to work with a supervisor & others executive officers.
Appendix Part
Reference from websites:
1. IDLC finance (2015), Home Loan [Online] February 18, 2014,Available from:
http://www.idlc.com/Home-Loan_home.php [Accessed: 1 March, 2015]
2. IDLC finance (2015), Car Loan [Online] February 18,
http://www.idlc.com/Car-Loan.php [Accessed: 1 March, 2015]
50
2014,Available
from:
Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd
2014,Available
(2004),
available
from:
from:
5. John V Lesiker. , Business communication. , (11 Edition), New York: McGraw Hill,
2003, PP. 158-163. , 223-241.
6. Ross, Stephen A., Westerfield, Randolph W., Jeffe, Jeffrey. , (Eds.) Corporate Finance,
New Delhi: Tata McGraw-Hill Publishing Company Limited, 2004, PP. 26-31.
51