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Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd

Chapter One
Introduction

Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd

Introduction
IDLC Finance Ltd, a leading Non-Banking financial institution (NBFI) The company's wide
array of products and services range from retail products, such as home and car loans, corporate
and SME products including lease and term loans, deposit schemes, structured finance services
and so on. The company's wide array of products and services range from retail products, such as
home and car loans, corporate and SME products including lease and term loans, deposit
schemes, structured finance services ranging from syndications to capital restructuring and
capital market services.
The company also strengthened its presence in the country's growing stock market with
launching a subsidiary-IDLC Securities Limited-which is offering full-fledged brokerage service
for retail and institutional clients. From last 2 years, they are getting more and stronger. With a
strong organizational structure, they are on the way to be the number one leasing company in
Bangladesh.

A. Background
The main objective of BBA program is to create skillful professionals for the business sector in
Bangladesh specially in banking sector. To become skilled in any field a person should know the
pros & cons of that particular area. However, it cannot be achieved only through the reading the
book. There is a gap between thing mention in the book and real life situation. Keeping this fact
in mind, BBA program is design to reduce this gap between this two and to reinforce the
theoretical knowledge acquired so far from BBA program. Therefore every student of BBA
program is sent to different organization for practical orientation at the end of the program and
they require to submitting a report after completion of the practical orientation. I am very glad
for getting the opportunity to accomplish my practical orientation at the IDLC Finance Company
Ltd.
1.1 Objectives of the study/research
The objectives of the report are as follows:
The basic objective of this paper is to be acquainted with how a financial institution evaluate
individual and corporate potential client to serve them consumer loan services, to sanction
different types of loan and advance of different limit to different customer and charges different

Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd

interest rate to different borrower as well as helping in transaction. That is what factors
determines these decision.
The specific objectives are:
1. To fulfill the partial requirement of BBA program.
2. To be acquainted with the background of the Finance Company, IDLC Finance Company
Ltd.
3.To know more about Consumer Loan policy and the credit sanctioning policy .
4. To have an adequate knowledge about which factors mostly affects the loan
sanctioning decisions, what amount of loan should be sanctioned to a particular

loan

applicant depending on his credit worthiness. The basic objective of this paper is to be
acquainted with

how a non banking financial institution evaluate individual potential

borrower - based on which sanction different of credit limit to different customer and charges
different interest rate to different borrower. That is what factors determine this decision.

1.2 Methodology
In order to accomplish the study objectives a number of variables were identified for exploration.
The study is primarily a descriptive and an empirical one. No major statistical analysis and
advanced technique was used to reach the findings. Rather logical judgment was used to reach at
the conclusions.
Sample Information
Samples are collected from the corporate client of IDLC finance Ltd of Consumer Division.Here,
the samples had been picked up on a judgmental basis. For the organization part, much
information had been collected from different published articles, journals, brochures and web
sites. All the information incorporated in this report has been collected both from the primary
sources and as well as from the secondary sources.
1.3Rationale of the Study

Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd

Theoretical knowledge is not enough for a business student. Because there is a far gap
between theoretical knowledge and practical field, our internship program has been
launched mainly to bridge this gap. Bangladesh is one of the developing countries with a
large unemployed population. As the opportunity to expand agricultural sector is limited, so
we have to incline to expand industrial sector to overcome our existing problems like
unemployment, low economic growth and low living standard. Here industrial sector is
very weak. To consider the real situation government has established Bangladesh Shilpa
Bank to stimulate industrialization. This bank provides term loan to different industries and
entrepreneurs. The purpose of Bangladesh Shilpa Bank is not only to grant credit but also
to develop the country through industrialization by selecting correct project and provides
assistance in different ways to implement the selected project successfully

1.4 Scope and Limitation


The scope of the report was to find the financial aspect of the operation of the bank. In addition,
the report was done to find the effectiveness of the different Departments services. Further
more, the report also focused on the feasibility study and practical market issues about new
ventures and operational procedures of Financial Institutions. An infrastructure of organization
has been detailed, accompanied by company corporate perceptive and look into the future. The
scope of this report is limited to the overall descriptions of the bank, its services, and its position
in the industry, and its competitive advantage. The scope of the study is limited to organizational
setup, functions, and performances.
Limitation, which I have faced while doing my internship report are discussed below:
* As, I had more dependence on the primary sources, so there might be some level of inaccuracy
with those collected information. Though, adequate verification and cross- checking was used, to
minimize the error level.

Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd

* Confidential information regarding past profit or product cost, financial information was not
accurately obtained. Alike all other banking institutions, DBBL is also very conservative and
strict in providing those information. In those cases, I have relied upon some assumptions, which
in result have created certain level of inaccuracy. Still, I had tried my best in obtaining those
sensitive information, as much as possible.
* Next, many of the analysis on the obtained data are based upon my sole interpretation. This in
result might bring some biases, as lack of knowledge and depth of understanding might hinder
me to produce an absolute authentic and meaningful report

Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd

Chapter Two

Industry Information

Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd

Non-banking financial Sector of Bangladesh


2.1 Overview of non-banking financial institution:
A non-bank financial institution (NBFI) is a financial institution that does not have a
full banking license or is not supervised by a national or international banking regulatory agency.
NBFIs facilitate bank-related financial services, such as investment, risk pooling, contractual
savings, and market brokering. Examples of these include insurance firms, pawn shops, cashiers
check issuers, check cashing locations, currency exchanges, and micro loan organizations. Alan
Greenspan has identified the role of NBFIs in strengthening an economy, as they provide
multiple alternatives to transform an economys savings into capital investment act as backup
facilities should the primary form of intermediation fail. The major business of most NBFIs in
Bangladesh is leasing, though some are also diversifying into other lines of business like term
lending, housing finance, merchant banking, equity financing, venture capital financing etc.
Lease financing, term lending and housing finance constituted 94percent of the total financing
activities of all NBFIs up to June 2006. A break-up of their financing activities reveals that the
share of leasing and housing finance in the total investment portfolio of NBFIs has gradually
decreased from 59 and 15 percent, respectively, in 2002 to 46 and 14 percent in June 2006. The
share of term loans, on the other hand, has increased from 20 percent to 34 percent during the
same period implying increased focus on the former. The evolvement of NBFI business.
2.2 Non-banking financial institutions in Bangladesh :
Non-banking financial institutions

Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd

1. Uttara Finance and Investments Limited


2. United Leasing Company Limited (ULCL)
3. Union Capital Limited
4. The UAE-Bangladesh Investment Co. Ltd
5. Saudi-Bangladesh Industrial & Agricultural Investment Company Limited (SABINCO)
6. Reliance Finance Limited
7. Prime Finance & Investment Ltd
8. Premier Leasing & Finance Limited
9. Phoenix Finance and Investments Limited
10. People's Leasing and Financial Services Ltd
11. National Housing Finance and Investments Limited
12. National Finance Ltd
13. MIDAS Financing Ltd. (MFL)
14. LankaBangla Finance Ltd.
15. Islamic Finance and Investment Limited
16. International Leasing and Financial Services Limited
17. Infrastructure Development Company Limited (IDCOL)
18. Industrial Promotion and Development Company of Bangladesh Limited(IPDC)
19. Industrial and Infrastructure Development Finance Company (IIDFC) Limited
20. IDLC Finance Limited
21. Hajj Finance Company Limited
22. GSP Finance Company (Bangladesh) Limited (GSPB)
23. First Lease Finance & Investment Ltd.
24. FAS Finance & Investment Limited
25. Fareast Finance & Investment Limited
26. Delta Brac Housing Finance Corporation Ltd. (DBH)
27. Bay Leasing & Investment Limited
28. Bangladesh Industrial Finance Company Limited (BIFC)
29. Bangladesh Finance & Investment Co. Ltd.
30. Agrani SME Finance Co. Ltd.

Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd

Chapter 3
Organization Part

Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd

3.1 Overview
IDLC Finance Limited was established in Bangladesh in 1985, as the first-ever leasing company
of the country, through the collaboration of IFC, German Investment and Development Company
(DEG), Kookmin Bank and Korean Development Finance Corporation, the Aga Khan Fund for
Economic Development, the City Bank Limited, IPDC of Bangladesh Limited, and
SadharanBima Corporation. As the company evolved over the years, the foreign shareholding
gradually moved out and the last foreign shareholding was bought out by local sponsors in 2009.
IDLCs strong focus on revenue diversification has led to the establishment of different client
segments in the Corporate, Retail, SME and Capital Markets of Bangladesh. The current product
portfolio consists of Corporate and Structured Finance solutions for local and multinational
corporate houses; Personal financing products such as deposits, home loans, car loans, personal
loans etc.; financing facilities for Small and Medium Enterprises; Merchant Banking solutions
such as Portfolio Management and Investment Banking (IPO, RPO, Bond Issuance, Rights
Shares Offering etc.); and Brokerage services. With this diversified array of products, IDLC
Finance Limited is at present the largest multi-product Non-Bank Financial Institution in
Bangladesh, having two wholly-owned subsidiaries, IDLC Investments Limited and IDLC
Securities Limited for carrying out its capital market operations. The Group is represented by
over 609 employees working in 26 branches in the major cities of the country. IDLC is highly
respected by its clients, peers, employees and regulators for its professional pool of resources, its
progressive and enabling work environment, and its strong ethical practices. With significant
growth in its business and profit over the last few years, the company has consistently
demonstrated exemplary corporate governance and strict statutory compliance, and is a standard
bearer in this regard in the financial sector of Bangladesh.
Moreover, starting from 2010, its silver jubilee year, IDLC has decided to step up its

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Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd

commitment to sustainable business practices, with particular focus on environmental and social
development. It has subscribed to a number of leading local and international sustainability
initiatives including the Bangladesh CSR Centre, the UN Global Compact (UNGC) and the UN
Environment Program Finance Initiative (UNEP FI), and IDLC is the first company to become a
member of UNEP FI from Bangladesh. As part of this commitment, IDLC is now active in
promoting responsible practices among its stakeholder groups, mostly its employees and clients,
while it is streamlining its own policies and practices to emerge as a truly responsible brand.
Mission
IDLC will focus on quality growth, superior customer experience and sustainable business
practices

Vision
IDLC will be the best financial brand in the country.

Strategic Objectives

Grow and develop our talent pool


Fully leverage the new core banking platform
Optimise distribution points
Grow and diversify funding sources
Grow sales and service capabilities in the Consumer Division
Aggressively grow the SME portfolio
Focus on top-tier clients in the Corporate segment
Consolidate capital market operations and enhance capabilities
Embrace internationally-accepted corporate governance and
sustainable business practices

Core Values

Integrity
Customer Focus
Trust and Respect
Equal Opportunity
Eco-friendly
Passion
Simplicity

Code of Conduct and Ethics

In accordance with the approved and agreed Code of Conduct, IDLC employees shall:

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Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd

Act with integrity, competence, dignity and in an ethical manner when dealing with
customers, prospects, colleagues, agencies and public
Act and encourage others to behave in a professional and ethical manner that will reflect
positively on IDLC employees, their profession and on IDLC at large
Strive to maintain and improve the competence of all in the business
Use reasonable care and exercise independent professional judgment
Not restrain others from performing their professional obligations
Maintain knowledge of and comply with all applicable laws, rules and
regulations
Disclose all conflicts of interest
Deliver professional services in accordance with IDLC policies and relevant technical
and professional standards
Respect the confidentiality and privacy of customers, people and others with whom they
do business
Not engage in any professional conduct involving dishonesty, fraud, deceit or
misrepresentation or commit any act that reflects adversely on their honesty,
trustworthiness or professional competence

Organogram :
Organization

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Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd

3.2 Company Information


Registered Name of the company
IDLC Finance Limited
IDLC stand for Industrial Development Leasing Company

Legal Form
A public limited company incorporated in Bangladesh on May 23, 1985 under the Companies

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Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd

Act 1913 and listed with Dhaka Stock Exchange Limited and Chittagong Stock Exchange
Limited on March 20, 1993 and November 25, 1996, respectively. The company licensed as
Financial Institution Act, 1993 on February 7, 1995.
Company Registration No

C 14218/1992 of 1984-1985

Bangladesh Bank License No

BCD (Non-Banking)/Dhaka/2/1995

Tax Identification Number (TIN)

210-200-1222/LTU/Dhaka

VAT registration Number

9011043908

Registered Office and Mailing Address


IDLC Finance Limited
st

Bays Galleria (1 Floor)


57 Gulshan Avenue, Gulshan 1
Dhaka 1212, Bangladesh
Tel: +880 2 883 4990 (Auto Hunting)
Facsimile: +880 2 883 4377, 883 5887
Corporate Website: www.idlc.com
Email address:mailbox@idlc.com

Auditor
HodaVasi Chowdhury & Co. Chartered Accountants
BTMC Bhaban (Level 8) 7-9 KaziNazrul Islam Avenue
Karwan Bazar C/A, Dhaka 1217
Principal Bankers:
Standard Chartered Bank, Citibank N. A.
3.3Products and Services of IDLC :
To ensure steady and long term growth as well as to sharpen its competitive edge in a changing
and challenging business environment, IDLC always endeavors to diversify into other financial

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Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd

services which have long term prospects. In 1997, it expanded its range of services by
introducing Housing Finance and Short Term Finance, which have broadened its customer base
and have contributed significantly to IDLCs growth and profitability. In early 1999, after getting
license of Merchant Banking from Securities and Exchange Commission, IDLC started its
operation of underwriting, issue management, corporate financing and other investment banking
related services. The products and services are as follows,

1 Leasing:
Assets are leased to clients on predetermined rental basis for a fixed term with a purchase option
at the end.

2 Term Loan:
The customers are offered loan facilities for a determined term at a negotiated rate.

3 Equity Financing:
IDLC invests money into equity of both publicly traded and non-traded companies for dividends
and capital gain.

4 Inter Corporate Deposit (ICD):


This disbursement scheme is offered to clients under two variations:
a) Non- Revolving ICD which consists of single disbursement of funds
b) Revolving ICD where multiple disbursements and collections take place

5 Work Order/ Purchase Order Financing:


The clients are financed against their work order or purchase order on a revolving basis.

6 Factoring:
Under this scheme, IDLC finances receivables of supply of goods or delivery of services on
credit to help the clients realize the maximum portion of their payment soon after they have
made the delivery to the buyer. The payment is collected from the customers and the balanced

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Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd

amount is re-reimbursed to the clients.


7 Syndication:
IDLC helps to raise fund for clients with huge financial requirement through syndication and
also help them with the documentation, execution and administration of the syndicated finance.
8 Securitization:
IDLC sell financial instruments of organizations in local financial market backed by their
asset/cash flows such as loan, lease etc.
9 Bridge Finance:
This refers to short-term finance (maturity of not more than 12 months) in anticipation of
immediate long term financing such as public issue, private placement, syndication, loan, lease,
debenture, etc.
10 Cap Invests:
IDLC maintains a non-discretionary portfolio account for clients where they have absolute power
to make investment decisions. The portfolio manager provides margin loan to clients and also
prepares the list of securities in which they can invest.
11 Deposit Schemes:
IDLC offer different variety of deposit schemes for clients.
o Cumulative Term Deposit
o Annual Profit Term Deposit
o Monthly Earner Deposit
o 500 Days Term
o Double Money Deposit
o Triple Money Deposit

12 Car Loan:
Term loan are offered to clients for acquiring car, brand new or reconditioned, for their
personal
use and the ownership is transferred on loan repayment.

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Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd

13 Home Loan:
IDLC offers loans to purchase apartment to individuals for their personal use.

14 Real Estate Finance:


IDLC finances clients to construct house, renovate and extend house, for office
chamber/space
for professionals etc. under two different schemes:
Developers Finance Scheme
Corporate Finance Scheme

15 Private Placement:
IDLC places the shares/debenture with both domestic and overseas investors (institutions or
individuals) on private placement basis.

16 Underwriting:
IDLC makes a univocal and irrevocable commitment with an issuing company to subscribe
to
the securities of that company when the existing shareholders or the general public do not
subscribe to the securities offered to them. The different types of underwriting offered are:
Initial Public offering (IPO) of common stock, preferred stock, debentures etc
Right Issue
Underwriting of public securities-loan, lease, debenture

17 Issue Management:
Under this activity, IDLC plan, coordinate and control the entire issue activity of clients and
direct other agencies for successful marketing of securities.

18 Financial Advisory Service:


IDLC help the existing venture or a new venture by providing various advisory services such
as

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Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd

corporate counseling, project counseling, capital restructuring, financial engineering etc.

Product List
NANE OF PRODUCT LINE

PRODUCT NAME
Syndication
Advisory Services

Structure Financing

Merger & Acquisition


Securitization
Local Enterprise Investment Center
Real Estate Finance

Real Estate Financing

Home Loan

Short term Financing

Factoring of Account Receivable


Work order Finance

Cumulative Term Deposit


Annual Profit Earner Deposit

Deposit Schemes

Monthly Earner Deposit


Double Money Deposit

3.4 Subsidiaries
IDLC Securities Limited (IDLCSL)
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Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd

IDLC Securities Limited, a fully owned subsidiary of IDLC, offers full-fledged international
standard brokerage service for retail and institutional clients. It has seats on both Dhaka Stock
Exchange Limited and Chittagong Stock Exchange Limited. It is also a Depository Participant
(DP) of Central Depository Bangladesh Limited (CDBL).

IDLC Investments Limited (IDLCIL)


As required by the Bangladesh Securities & Exchange Commission (BSEC), the Company
formed a separate subsidiary on May 19, 2010 in the name and style IDLC Investments
Limited to transfer its merchant banking activities. The Company obtained license from
BSEC on August 02, 2011 and commenced its business on August 16, 2011. The main
businesses of the company are portfolio management, issue management, underwriting of
securities and advisory services.
3.5History (Key Milestone)
Date

Description

23-May-85

Incorporation of the Company

22-Feb-86

Commencement of leasing business

1-Oct-90

Establishment of branch in Chittagong, the main port city

20-Mar-93

Listed with the Dhaka Stock Exchange Limited

7-Feb-95

Licensed as Non-Banking Financial Institution under the Financial


Institutions Act, 1993

25-Nov-96

Listed with the Chittagong Stock Exchange Limited

15-Jan-99

Commencement of Corporate Finance and Merchant Banking operations

22-Nov-04

Launching of Investment Management Services "Cap Invest"

2-Jan-06

Opening of first SME focused branch at Bogra

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Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd

6-Apr-06

Opening of Uttara Branch

1-Jul-06

Relocation of Company's Registered and Corporate Head Office at own


premises at 57 Gulshan Avenue

18-Sep-06

Commencement of operation of IDLC Securities Limited, a wholly owned


subsidiary of IDLC

5-Aug-07

Company name changed to IDLC Finance Limited from Industrial


Development Leasing Company of Bangladesh Limited

6-Jan-09

Opening of Sylhet Branch

26-Aug-09

Opening of Gazipur SME Booth

24-Feb-10

Inauguration of Savar Branch

8-Aug-10

IDLC opened its 2nd branch in Chittagong at Nandankanon

27-Oct-10

IDLC stepped in Comilla

27-Dec-10

Opening of Keraniganj Branch

15-Jun-11

IDLC started its operation at Mirpur

9-Aug-11

Inauguration of Tongi Branch

16-Aug-11

Commencement of operation of IDLC Investments Limited, a wholly owned


subsidiary of IDLC

18-Jan-12

Opening of Jessore Branch

11-Mar-12

IDLC re-brands

8 Jun 2014

Opening of the Khulna Branch

28 Oct 2014

Opening of the Bhulta Branch

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Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd

10 Nov 2014

Opening of the Natore Branch


Enter Corporate Deposit
Issue Management
Underwriting
Private Placement

Merchant Banking Services

Portfolio Management
Trust ship Management
Car Loan

Personal Loan

Personal Loan
Small Business
Medium Business
Supplier Finance

SME Loan

Women Entrepreneur Loan


Commercial Vehicle Loan

Capital Market

Portfolio Management
Investment Banking
Market Commentary
Brokerage

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Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd

3.6External Environment

Porters 5 forces Model


A) Rivalry among the existing firms:
Number of competitors: In banking and non-banking financial institution industry, the
number of firms is high. So, the intra-industry rivalry is high.
Fixed rate: In this industry, large percentage of cost is fixed. So, the intra-industry
rivalry is high.
(B) Threat of new entrants:
Established companies: all the companies are already established and they are
performing highly. So the threat of new entrants is low.
Legal Barriers: The threat of new entrants is low because of high legal restrictions.
Access to channels of distribution and relationships: Existing good relationships between
companies and customers in banking and non-banking industry will make it difficult for new
companies to enter in this industry.
Overall consideration shows that the average threat of new entrant for IDLC Finance Banking
industry is low.
(C) Bargaining power of buyers:
Buying volume: For Some buyers who can invest in large volume have the bargaining power
very high.
Product differentiation: Most of the products offered by different firms in the industry are
virtually identical. So, here the bargaining power of buyer is high.
Production costs: As the buyers are aware of cost, the bargaining power of buyers is high.
D) Bargaining power of suppliers:

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Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd

Forward integrate: As the Suppliers can forward integrate, the bargaining power of
suppliers is high.
Percentage of suppliers business: As the big depositors are low in number, the
bargaining power of suppliers is high.
Product differentiation: Some of the products of suppliers are highly differentiated. So, in this
case, the bargaining power of suppliers is high.
By considering all the points, we found that the Bargaining power of IDLC Finance is high.
E) Threat of substitutes:
Substitute products/service could be offered by Co-operative Society
In online, like facebook, ad-sense, ad-word, are providing account with very easy steps to use
those in playing game, but now a days even you can with draw this money or you could buy
products from online.
But still the threat of substitute products is low. Because this business depends on believes
and the faith of people.
3.7Internal Environment

Green Banking
Green banking has become one of the most discussed concepts globally. Originating in the
west, it is now practiced across emerging and developing economies around the world as well.
The concept endorses environment-friendly banking practices and deals with financial products,
services and processes with the ultimate objective of reducing the carbon footprint and managing
the environment in an intelligent and sustainable manner, while at the same time running the
business profitably. Hence, green banking ensures the utilization of organizational resources in
favor of the environment and the community at large and in the process, plays a critical role in
finding solutions that aligns the interests of our stakeholders, especially our customers and
shareholders, with the broader interests of the planet.

IDLCs journey on the green path


The Green Banking Policy Guidelines issued by the Bangladesh Bank has opened up a number
of avenues for IDLC in its quest to become green. The policy requires much more than just

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Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd

pursuing green projects, technologies and initiatives that manage environmental impacts better;
in fact, the concept has come to mean a complete change in the organizations
DNA by embracing holistic policy formulation and governance

IDLC undertook a number of projects that would substantially increase our share of the green
portfolio

In 2014, IDLC financed renewable energy projects to generate 300 KW of electricity from solar
energy, thereby providing electricity to around 20,000 people living in off-grid areas of rural
Bangladesh while creating livelihood opportunities for 200 families
IDLC is also in the process of raising a fund of Taka 934.5 million for three energy-efficient
environment-friendly brick kiln projects. These three projects are expected to produce 300,000
bricks per day with close to zero emission.
IDLC adopted server virtualization, largely reducing power consumption and CO2 emissions
every year. Communication and branch level connectivity through video conferencing and
Microsoft Lync has largely reduced physical travel requirements by employees, thus saving
significant travel time and fuel consumption

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Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd

Chapter 4
Financial Highlights

4.1Current Performance (Ratio analysis)


Particulars

2013

2014

Return on Investment (ROI)

2.31

2.66

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Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd

Return on Assets (ROA)

2.18

1.92

Loans to deposit ratio (total loans/total deposits)

1.28

1.24

Cost of fund

12.37

10.56

Particulars

2010

2011

2012

2013

2014

Growth

Debt equity ratio (Times)

8.65

8.16

8.38

9.50

9.04

(4.89%)

Financial expenses coverage ratio

1.77

1.39

1.33

1.34

1.45

8.00%

Current ratio (Times)

1.39:1

1.31:1

1.21:1 1.14:1 1.13:1

(0.88%

Return on total assets (%)

3.43

2.93

1.81

1.92

2.18

0.26

Non-performing loan ratio (%)

2.84

2.32

2.09

1.63

2.02

0.39

Return on shareholders equity

35.99

27.51

16.76

19.24

22.37

3.13

4.01

4.00

2.93

4.03

5.74

42.23%

Financial Ratios

(Times

(%)
Earnings per share*

4.2Financial Performance
Taka in million
Financial Performance

2010

2011

2012

2013

2014

Growth

Total assets

26,930

31,165

37,784

50,429

58,927

16.85%

Long term liabilities

21,745

25,299

32,492

43,951

51,371

16.88%

Term deposit balance

12,373

16,828

22,008

29,064

35,240

21.25%

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Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd

4.3Operational Performance
Taka in million
Operational Performance

2010

2011

2012

2013

2014

Growth

Operational income

3,047

2,160

2,403

2,761

3,658

32.46%

966

913

1,058

1,243

1,464

17.71%

Financial expenses

1,822

2,364

3,103

4,138

4,543

9.80%

Profit before tax

1,956

1,217

1,252

1,325

2,187

65.00%

Net profit after tax

1,327

500

713

669

1,246

86.05%

Average effective tax rate

32.16

58.88

43.07

49.48

43.04

(6.44)

Operational expenses

4.4Market Shares
Comparative Shareholding Structure of IDLC as on December 31, 2014
Types of
Shareholders

2013
No. of shares
held

2014

% of total

No. of
shares

shares

held

% of total
shares

Sponsor/Direct
or

102,668,423

63.82

121,575,525

60.46

Institutions

23,390,029

14.54

32,265,079

16.04

Individuals

34,816,548

21.64

47,253,146

23.50

Total shares
held

160,875,000

100.00

201,093,750

100.00

Top ten shareholders of IDLC as on December 31, 2014

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Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd

Types of Shareholders

2013

2014

No. of shares

% of total

No. of

% of total

held

shares

shares held

shares

45,634,598

28.37

50,283,246

25.00

Eskayef Bangladesh Ltd

12,870,000

8.00

16,087,500

8.00

Transcraft Limited

6,456,335

4.01

8,070,418

4.01

Bangladesh Lamps Ltd

2,123,550

1.32

2,654,437

1.32

Sadharan Bima Corporation

12,257,065

7.62

15,321,331

7.62

Mercantile Bank Limited

12,065,625

7.50

15,082,031

7.50

Reliance Insurance Co.

11,261,250

7.00

14,076,562

7.00

Bangladesh Fund

5,145,910

3.20

6,432,600

3.20

Marina Apparels Limited

1,608,750

1.00

2,010,937

1.00

Pubali Bank Limited

2,566,100

1.60

1,673,078

0.83

The City Bank Limited


Transcom Group

Limited

IDLCS share price as on December 31


Particulars

2011

2012

28

2013

2014

Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd

Highest (Taka)

140.10

93.90

64.5

75.7

Lowest (Taka)

137.30

91.40

62.5

73.7

Closing (Taka)

138.50

91.90

62.9

74.7

Shares traded

79,200

27,000

244,400

685,710

11.037

2.49

15.47

51.42

(No.)
Market
Turnover
(Taka in
million)

4.5Corporate Resources:

Structured Finance (STD)


The Structured Finance Department (SFD) is a specialized business unit of IDLC under its
Corporate Division. The unit was established with an aim to facilitate syndication arrangements,
arranging onshore as well as offshore structured finance, agency and trusteeship services and
pre-investment feasibility studies. The department commenced operations through loan
syndication in 2000 to meet the increasing demands for the product for large industrial and
infrastructure project financing. Over the years, the department has continued to arrange
syndication deals in the form of term loans and working capital facilities.

Presently, SFD is involved in deals that require various modes of financing. Being one of the
leading structured finance solution providers, the department arranges financing through a wide
range of products that include term-loans (both local and foreign currency), working capital
facilities, Investment Promotion and Financing Facilities (IPFF) and subordinated bonds for Tier-

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Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd

II regulatory capital requirement of commercial banks, among


Achievements in 2014
In 2014, the SFD demonstrated impressive business growth despite an adverse market scenario.
While many other players in the industry were struggling to survive, we witnessed tremendous
earnings growth. A significant part of our business accrued out of arranging Tier-II subordinated
bonds for commercial banks. The department arranged 02 (Two) coupon bearing Tier-II
subordinated bonds for two major banks in order to fulfill their regulatory capital requirement
under the BASEL-II framework.

In addition to the regular business, the SFD established several innovative ideas. The department
arranged a seminar on syndication titled Syndication Financing in Bangladesh: Past, Present and
Beyond. The goal of the seminar was to bring all the stakeholders under a single platform and
discuss different issues with regards to syndication. The seminar received numerous accolades
from various industry stakeholders and a review was published in the renowned national daily,
The Daily Star.

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Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd

Chapter 5
Sectional PartConsumer Loan Services system

5.1C O N S U M E R D I V I S I O N

IDLCs Consumer division was established in 1997 as part of the Companys diversification
towards the establishment of an alternative cost-effective source of funds for providing
financial services to customers.
At present, the Consumer division is the second largest business segment of IDLC in terms of

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Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd

asset portfolio and the largest with regards to funds under management (advances and
deposits). The significance of the division can be gauged from the fact that it works as a brand
ambassador of the Company for the retail segment by reaching at the doorstep of the targeted
market with its wide range of lending (home loans, car loans and personal loans) and deposit
products (flexible term deposit packages and regular earner packages). As they grow bigger
and better, they will effect changes to the organizational structure, creating a leaner and more
flexible division. Overall, they plan to reach Taka 50 billion worth of portfolio by the end of
2017. Some of their other initiatives include the following: We intend to continue to expand
our geographical coverage. They will implement a new and improved model for loan
appraisals, thereby driving automation and infusing scalability into their operations.

5.2 Overview of Consumer Division


Status within company:

Second (in terms of Portfolio)

Largest (in terms of Fund Under Management)

Products and Services: Home loan, Car Loan, Personal Loan, Loan
Against Deposit and Term Deposit

Loan Portfolio, 2014: Taka 17,519 million (2013: Taka


12,950 million)

New Disbursements, 2014: Taka 8,587 million (2013: Taka


6,258 million) Disbursements CAGR over the past five
years: 37%

Total number of relationships for Loan: 7,402

Deposit Portfolio, 2014: Taka 35,241 million (2013: Taka 29,164


million) New Deposit Sourcing, 2014: Taka 12,669 million
(2013: Taka 10,598 million) Deposit Sourcing CAGR over the
past five years: 22%

Total number of relationship for Deposit: 6,355

5.3 Consumer Loan:

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Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd

Loan PACKAGE:
IDLC Finance Limited offers a total 4 types of consumer loan

LOAN PACKAGE
CLASSIFICATION
Home Loan
1.Biparty Agreement Loan (BAL)
2. Tripartite Agreement Loan (TLA)
3. Four-party Agreement Loan (FLA)
RM BLA 90 days/180 days
RM TLA 90 days/180 days

Car loan

----------------------

Personal Loan

------------------------

Loan Against Deposit

------------------------------------

Consumer Loan Disbursements


Taka in million

Year
2010
2011
2012
2013
2014
2015

Taka
2439
2867
4201
6258
8587
9020

Total Number of Loan Customers


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Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd

Year
2010
2011
2012
2013
2014
2015

Numbers
2556
3525
5168
6013
7402
9482

Number of Car Financed (CL)


Year
2010
2011
2012
2013
2014
2015

Number
118
124
93
327
680
690

Home Loan
IDLC becoming the leading Home Loan Provider in Bangladesh

Home Loans Available For

Purchase of apartment/ house/ commercial space/ approved housing plots

Construction of residential/ commercial building

Renovation or extension of residential house

Home Equity loan against mortgage of property

Eligibility
You are eligible if you are:

25 years and above but not more than 60 years of age

Earning regularly from a sustainable source of employment or business

Factors Affecting Your Loan Amount


The home loan amount depends on your repayment capability. A number of factors are such
as

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Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd

Number of Homes Financed


Year
2010
2011
2012
2013

Number
1077
1024
1053
1519

2014
2015

2083
1995

Product-wise Asset (Taka in million)

Particulars

2010

2011

2012

Home loan

5,645

7,025

8,366 11,308

Car loan

343

388

Personal loan

213

213

414
190

2014

Growth over 2013

15,006

33%

787

1,813

130%

166

142

(14%)

2013

Monthly net disposable income, age, qualifications, value of the immovable property,
number of family members and dependents, monthly expense, other fixed obligations,
nature of job / business and savings habit are taken into considerations.

Residential Purpose: 70% of the purchase price including registration cost or 80% of
the construction cost of residential house.

Commercial Purpose: 70% of the purchase price including registration cost.

Loan Term
Residential Purpose

Category

Maximum
Term

Maximum Age

Professional & Service


Holders

20 years

60 years

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Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd

Businessmen

15 years

60 years

Non Resident Bangladeshi


(NRBs)

10 years

60 years

Commercial Purpose: For any profession, maximum 7 years


Repayment Mode
The entire loan to be repaid by Equated Monthly Installments (EMI)
Security
Mortgage of the property itself or any other equivalent security acceptable to IDLC.
Interest Rate & Fees
IDLC offer their clients a competitive interest rate and low fees. They set individual rates on
the basis of a customers financial status, amount borrowed and repayment terms.
Property Insurance
Mortgaged asset should have fire or earth quake insurance by any IDLC nominated insurance
company.

Documentation Required to Apply


a. Employed

Recent passport size photo, copy of National ID Card and Bio data

Latest salary slip/salary certificate


Bank statement for one year

Statements of assets with copies of evidence

Evidence of other income (if any)

CIB Application Form

Allotment agreement with developer/ owner


Money receipts of amount already paid to developer/owner

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Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd

b. Self Employed

Recent passport size photo, copy of National ID Card and Bio data
Tax assessment paper for last 3 years (Tax return & Assessment order)
Profit & Loss account and Balance sheet of business for last 3 years

Evidence of presents work in hand and value


Bank statement for the last one year
Statement of assets with copies of evidence

Evidence of other income (if any)


CIB Application Form

Money receipts of amount already paid to developer/owner


c. Non-resident Bangladeshi (NRB)
One copy recent passport size photograph

Latest salary slip/salary certificate showing all deductions.


Employment-contract

Residency permit or latest work permit (if applicable)

Copy of continuous discharge certificate (CDC) for merchant mariners

Overseas and local bank account statements for last 12 months.

Bio data and family background.

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Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd

Company Profile/Brochure/ Web Mail Address


Power of Attorney (POA) to a Bangladeshi resident as per IDLCs format. POA will
also provide Personal Guarantee to the loan (Attachment)

For the above document in a language other than English, please get it translated into English
and attested by the Bangladesh Embassy.

IDLC Construction Loan


IDLC offer loan for construction project, either new or existing, that requires financing, client
can get it funded with IDLC Construction Loan
Loan Term

Maximum 20 years
Eligibility

Service Holder

Professional

Self-employed

Landlord

Business person

Security of the Loan


Registered Mortgage of the property to be financed, or any other security acceptable to IDLC

3.4.11 Home Loan Shield


Home Loan Shield is a specially designed Group Life Insurance Scheme, which protects
Clients family in their unfortunate death. The shield takes over the outstanding principal
amount of their home loan with IDLC thus protecting their beloved family from burden of
repayment.
Benefits
Borrowers family is secured from loan burden at the unfortunate death of main
earner of the family
Lowest possible single premium

Free of cost medical examination from recognized hospitals (cost will be borne by the

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Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd

borrower only when application is turn down by the insurer)


Proportion return of premium for early loan foreclosure

Financing of the premium is also available (IDLC will provide, if required)

Income Tax relief on premium payment

Eligibility

Applicants Monthly gross income is within Tk. 50,000/

Applicants those who have no house/ apartment either in their name or their spouse/
childrens name in the areas specified above

Applicants those who have not yet availed home loan from any bank/ financial
institutions

For salaried applicants, officially those who have no employee housing loan scheme
or those have so but still not avail the facilities are eligible for this loan
The property itself will be kept mortgaged as security

Features
Maximum loan amount is Tk. 2,000,000/Maximum loan term is 20 years
The insurance coverage ranges from Taka 200,000/- to Taka 10,000,000/-.
Maximum size of apartment is 1250 sft.
Moratorium period is 1 year
Entire loan can be disbursed within one year from the date of first disbursement

Car Loan
Eligibility
A salaried executive or professional or a businessman

Between 22 and 60 years of age

Minimum monthly income of Tk. 25,000/- (this will include income of spouse in case
of joint application)
A minimum of two (2) years of service
A resident of Dhaka or Chittagong

Loan Amount
IDLC provide both brand new and re-conditioned cars. Clients can avail car loan from Tk
200,000/- to Tk. 4,000,000/- or 70% of the value of their car (including registration cost).

Home loan variable Interest rate matrix (%)


Effective from February, 2015

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Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd

Segment

Loan Amount

Below 10 yrs.

10yrs<15 yrs.

15 yrs.+

Below 10M

12.75%

12.75%

13.00%

10 M<20 M

13.00%

13.25%

13.50%

20 M< 30 M

13.50%

13.75%

14.00%

30 M & above

14.00%

14.25%

14.50%

Segment

Loan Amount

Below 10 yrs.

10yrs<15 yrs.

15 yrs.+

Below 10M

12.75%

13.00%

13.25%

10 M<20 M

13.25%

13.50%

13.75%

20 M< 30 M

13.75%

14.00%

14.25%

30 M & above

14.25%

14.50%

14.75%

** Conditions applied

Customers Segments
Segments A & B
Salaried Executives of large local/international/multinational organizations, foreign NGOs &
agencies, UN organizations, embassies, high commissions, banks and financial institutions,
multinational bodies having at least 3 vest of operation, local corporate (mid segment),
prominent

NGOs,

official

serving

in

government/semi

government

organization,

corporations, autonomous body independent/salaried professional comprising accounting


professionals, physicians, dentist, marine engineer faculty members of renewed
universities/school, teacher, professionals/ executive NRB, businessmen (mid & small
segment)
Cost specifically
Sl

Title

Home Loan

Car Loan

Personal

Loan

Loan

Against
Deposit

01.

Fee for application form

N/A

Tk. 500+VAT

40

N/A

N/A

Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd

02.

03.

Documentation fee

Processing fee

04. Change of quotation of

0.50% or BDT

0.50% or BDT 0.50% or BDT

200,000

200,000

200,000

whichever is

whichever is

whichever is

lower + VAT

lower + VAT

lower + VAT

Upto1% + VAT

Upto1% +

Upto 1% +

VAT

VAT

BDT 1000 +

N/A

N/A

N/A

N/A

Up to

Up to

N/A

2%+VAT

2%+VAT

Up to

Up to

2%+VAT

2%+VAT

At actual

At actual

N/A

car loan asset after

N/A

N/A

VAT

Approval
05. Change in agreement
due to customer request

Stamp Charge-

Stamp

At Actual

Charge- At
Actual

06. Prepayment Charges

07. Foreclosure Fee

08. Reimbursment of

Up to 2%+VAT

Up to 2%+VAT

At actual

cheque management

N/A

At
actual

Charge
09. Duplicate issue of

N/A

Tk.830 +

transfer documents
10. Duplicate tax certificate

11. Photocopy of land

N/A

Tk.500 +

Tk.500 +

Tk.500

VAT

VAT

+ VAT

Tk.1000 +

Tk.1000 +

N/A

VAT

VAT

Tk.2000 +

N/A

N/A

Tk.500 +

N/A

VAT
Tk.500 + VAT

Tk.1000 + VAT

Documents
12. Insurance claim

N/A

N/A

settlement on behalf of

VAT

Customer
13. Issuance of Certified

Tk.500 + VAT

41

Tk.500 +

Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd

Mortgage Deed (City

VAT

VAT

Tk.300

Tk.300

Tk.300

Tk.300

Tk.500

Tk.500

Tk.500

N/A

Tk.500+VAT

Tk.500+VAT

Tk.500+VAT

N/A

Tk.500+VAT

Tk.500+VAT

Tk.500+VAT

N/A

Redemption of

Stamp Charge-

Stamp

Stamp

N/A

Mortgage

At Actual

Charge- At

Charge- At

Actual

Actual

Corp)
14. CIB inquiry
charge(inclusive VAT)
16. Follow Up Charge
against delinquent
customers (inclusive
VAT)
18. Duplicate tax certificate
(current year)
19.

Duplicate tax certificate


(any pervious year)

27.

28.

Delivering of service

BDT

BDT

BDT

against facility closed

3000+VAT

3000+VAT

3000+VAT

N/A

before Five Years of


More
a.

Title deed

Tk.1000

N/A

N/A

N/A

b.

Mortgage Deed

Tk.500

N/A

N/A

N/A

c.

POA

Tk.500

N/A

N/A

N/A

30.

Charge of Mortgage

Tk.1000+VAT

N/A

N/A

N/A

Home Loan Conversion

1% of the

N/A

N/A

N/A

Fee

URPA +VAT

a.

Sanction letter

Tk.500+VAT

Tk.500+VAT

Tk.500+VAT

N/A

b.

loan statement

Tk.500+VAT

Tk.500+VAT

Tk.500+VAT

N/A

c.

Copies of charge

Tk.500+VAT

N/A

N/A

N/A

Execution
31.

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Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd

deed, title deed, certified


tittle deed, other
ownership documents,
etc.

ACTUAL TASK PART


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Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd

During my internship period I was assigned to Uttara Branch. I had opportunity to know various
type of working environment. Mainly I was assigned to work with liability operation. Liability
operation is a part of consumer division. In Consumer Division (CD) my task was supervised by
Officer Syed Atif Ahmed (Operation in Charge) ,Sharna Islam Khan, Assistant officer AbdullahAl-Mamun & Officer Irfan Bappy.
I have done some activities there; I am going to describe my working.

44

Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd

Indexing
After disbursement of a home loan file, every file passed to me for rechecking, indexing and
summarizing. In indexing.

I check the files Term; it is BLA (Baiparty Loan Agreement), TLA (Triparty Loan
Agreement), RM BLA, RM TLA or which kind of home loan it is or wither it is car
loan or personal loan

I check the files Term; it is BLA (Baiparty Loan Agreement), TLA (Triparty Loan
Agreement), RM BLA, RM TLA or which kind of home loan it is or wither it is car loan
or personal loan.

I write down the name of the file type on the file.


Than in excel sheet, there is indexing. I had to put the basic information of the file such
as, CIF no, account number, sanctioned amount, disbursement amount,
Disbursement date, agreement date etc.
If there is not available folder for the file, than I had to open another folder with a
tracking number.
The most important part is, I cannot make mistake here, because, all the file that Im
indexing and arranging, all these file needs to find by myself. There are more than
thousand files.
Then I need to open the security of the file and collect all the cheques and those in a
envelop with the borrower some important informations.
Then I need to check the file itself.
There is a list given in the box about what are the things I need to go through over a file.

particulers & explanation


1

Things for check

Counter part
final receipt copy both for client
and

Need to be stapled with disbursement


paper,

45

Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd

check the signature of client and RM

IDLC, it means the client received


the disbursement amount.

(relation manager), also check the


clients signature that correspondent with
the real signature,

Signature of Credit administrative

Disbursement paper

this paper is the document of what

(consumer division) officer and assistant

is the loan amount the client is

officer. (if not given then collect those

being paid in their first

from them)

installment/disbursement.
for example, their request for
7,000,000m, but IDLC agreed on
5,000,000m which is called
sectioned amount. this amount
could be disbursed to the client in
several disbursement or a single
disbursement based on the risk
factor of the company.
3

Signature of Credit administrative

Document Status

(consumer division) officer and assistant

Stapled with disbursement

officer. (if not given then collect those

document.

from them)
4

Signature of Credit administrative

Sanction letter

(consumer division) officer and assistant

The letter confirm and accept the

officer. (if not given then collect those

request for the loan of the client

from them) with their own seals.

and

Applicant, co-applicants signature with


date
S.V.(seen original) sign by RM

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Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd

Terms & Condition papers

Applicant, co-applicants signature with


date

Signature of Sales team head or


6

Check list

manager
S.V.(seen original) sign by RM

E-mail hard copy with Apllicants

Staped with ledger

Signature of credit Analysts


8

Ledger

Signature of Cluster/HoCRM-CD

Signature of credit Analysts

All the most important informatons


are summarized in the ledger bery
shortly. and it is a very important
document.
9

TIn number should be 12 Digit (if

TIN Certificates

digital) or 10 digit, if its 10, then need a


digital one too. some time it could be 13
digit!
O.S. (seen original) by RM
An Android apps is been provide to us
to check the TIN wither it is fake or not.
Applicant and Co-applicant must have
TIN certificates
10

O.S. (seen original) by RM

Resume and other related and


importatn documents

11

Home Loan Apllicatns Form


Signature of the Head of uttara Branch
with seal
RM signature and seal

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Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd

Head of Sales departments signature


and seals
Applicant, co-applicants and RMs
signature behind Applicant, co-

applicants photo.

Personal Guarantors (PG)

Applicant and RMs signature behind


PGs photo.

Term and Conditions

Applicant and co-applicants signature

CFF (Clients FeedBack Form)

Authorised and applicants signature

Need to file up if its not filled up


CAF (Clients Acknowledgement

Authorised and applicants signature

form)

Need to file up if its not filled up

Signatue maching

need to match the signature of


applicants, co-applicants, guarantors
with the NID.

12

NID (National ID Card)

O.S.

Applicants, Co-applicant and guarantor


must have NID or birth certificates.
Security invelup
13

Agreement paper

In every page, there will be signature of


Applicants, co-applicants, RM and also

(100tk deed paper)

the Signature of Credit administrative


(consumer division) officer.
Applciants signature need to corospond
with the NID.

Deed of mortgage

S.V

Need to check this paper and also the


property that mortgage.

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Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd

S.V.

irrevocable power of attorny

S.V.

PG (Personal Guarantor

Signature of RM

Signature of gurantors and witness

DP note or Deman note

S.V.

Stampes need to check

S.V.

After cheking all this,

A summary need to input into the excel sheet,

then needs to contact with respective persons with the missing things in the files

:Deposit

indexing every files, indexing loan file and deposit files are different with each other.

Preparing files

Cheque:

I had to write all the deposit paper for the cheques

Scan:

Scanning important files, sending to the head office.

Conclusion
IDLC Finance Limited is a one of the top leasing company in Bangladesh. With their strong
corporate governance body, they are working very well. After reviewing the report, you can
see that the company is really growing very fast from 2 years. Year 2013 and the year 2014 is
become an exemplary to their growth. Their core value, strategies are improved. Their most
strong department is their CRM, which is credit risk management department. However, In

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Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd

every financial organization loans and advances are the most important assets as well as a
primary source of earning. In every financial organizations deposit can be an independent
source of input for their various financial products or services. If anybody can effectively
manage these things he can reduce the huge operating cost. Todays global challenge is how to
reduce the operating costs and how to increase the operating profit. About the Home Loan,
they are now top in Bangladesh only in term of the disbursed amount of Home Loan in
Bangladesh. To keep the same position in this sector they need to be very positive with their
clients and prospects. With the primary research, we have got the perception of their clients.
Some issues we have find that need to improve. Doing my internship provided me with the
opportunity to gain hands on work experience that was not possible achieve in the classroom. I
had a great exposure while working in a Nonbanking environment. My internship helped me
to develop essential skills and build the confidence by performing essential tasks in the
organization. While working with IDLC Finance Limited, I have developed good
organizational and communication skills. This internship was an on-the-job learning
experience which enhanced my chances for early career success. It provided me with a
realistic work preview and offered practical, supervised learning experience. It was a pleasure
to work with a supervisor & others executive officers.

Appendix Part
Reference from websites:
1. IDLC finance (2015), Home Loan [Online] February 18, 2014,Available from:
http://www.idlc.com/Home-Loan_home.php [Accessed: 1 March, 2015]
2. IDLC finance (2015), Car Loan [Online] February 18,
http://www.idlc.com/Car-Loan.php [Accessed: 1 March, 2015]

50

2014,Available

from:

Internship Report-As a nonbanking finance company consumer loan services system of IDLC finance Ltd

3. IDLC finance (2015), Car Loan [Online] February 18,


http://www.idlc.com/ Personal Loan [Accessed: 1 March, 2015]
4. International Finance Corporation. Annual Report
www.ifc.org/annualreport [Accessed: 5 March, 2015]

2014,Available

(2004),

available

from:
from:

5. Internship Paper on IDLC Scribd. Retrieved June 1, 2014 available from:


http://www.scribd.com/doc/114646709/IDLC [Accessed: 20 March, 2015]
6. Non-Banking financial activities and performance of IDLC finance Limited Assignment
Point. Retrieved June 14, 2014 available from:
http://www.assignmentpoint.com/business/internship-report-on-non-banking-financialactivities-and-performance-of-idlc-finance-limited.html [Accessed: 25 February, 2015]
Reference from books, annual reports and other
1. G.Zikmand William, (2003), Business Research methods, (7th edition), SouthWestern
Mason, Ohio, Japan. [Accessed: 1 March, 2015]
2. IDLC Finance Limited. Annual Report (2014), PP. 04-122.
3. IDLC Finance Limited. Annual Report (2013), PP. 04-122.
4. IDLC Finance Limited. Annual Report (2012), PP. 04-122.
th

5. John V Lesiker. , Business communication. , (11 Edition), New York: McGraw Hill,
2003, PP. 158-163. , 223-241.
6. Ross, Stephen A., Westerfield, Randolph W., Jeffe, Jeffrey. , (Eds.) Corporate Finance,
New Delhi: Tata McGraw-Hill Publishing Company Limited, 2004, PP. 26-31.

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