Reflection on first two sessions of the course: Competing through capabilities.
In the first two sessions of the course Competing through capabilities, we discussed the various facets of the Resource Based View (RBV) of firms in emerging economy. Even though portfolio planning, the experience curve, Michael E. Porters five forces and tools like these have brought rigor and legitimacy to strategy at both the business unit level and the corporate level, yet the pace of global competition and technological change has left managers struggling to keep up. As markets move faster and faster, many managers feel that strategic planning is too slow and static. Consequently, a framework with the potential to cut through much of the aforesaid confusion emerged from the strategy field. The approach i.e. Resource Based View (RBV) of firms is grounded in economics and explains how a companys resources drive its performance in a dynamic competitive environment. The RBV combines the internal analysis phenomena within companies with the external analysis of the industry and the competitive environment. Thus the RBV builds on the previous broad approaches to strategy by combining internal and external perspectives. The RBV sees companies as very different collections of physical and intangible assets and capabilities. Since different companies have different set of experiences, different assets and skills and different organizational cultures, they cannot be completely alike. These assets and capabilities determine how efficiently and effectively a company performs its functional activities. It follows logically that a company will be positioned to succeed if it has the best and most appropriate stock of resources. Thus it can be concluded that successful strategies are based on the possession of difficult-to-imitate resources that create superior value for customers. The types of resources include physical resources, technology, people, financial resources, brand, reputation, organizational capabilities etc. The value of the resources can be tested using the following few key resource tests: (i) Test of inimitability (i.e. Is the resource hard to copy?) depends on factors such as physical uniqueness, path dependency, causal ambiguity, asset compression diseconomies & economic deterrence (ii) Test of durability (i.e. How quickly does the resource depreciate?) (iii) Test of appropriability (i.e. Who captures the value that the resource creates?) (iv) Test of substitutability (i.e. Can a unique resource be trumped by another resource?) (v) Test of competitive superiority (i.e. Whose resource is really better?) We also discussed the VRIN framework (V = Value, R = Rarity, I = Imitability, N = Non-substitutability) for resource based analysis of a firms strengths and weaknesses. V & R lead to competitive advantage whereas I & N lead to sustenance of the advantage. There are two ways to being successful. One approach is RIN VRIN (i.e. You have something rare. You create value for it e.g. In its extremely successful days Nokia created services such as Nokia money, Nokia maps, Nokia Tej, Nokia ovi). Second approach is V VRIN (i.e. You have something valuable. You make it rare e.g. Tata Skys introduction of active platform). The main challenge is to apply the right approach at the opportune scenario. We examined the General Motors-Reva case in the second session which talked about a proposed partnership between Reva Electric Car Co. and General Motors, India for making an electric version of the Chevrolet Spark. The partnership was proposed on the basis of advantages seen by the two companies in the others resources. Reva gained scale of production as well as established distribution channels of GM for its own cars. Similarly, GM saw the opportunity to produce a new product (electric car) inexpensively as well as gain speed to market. However, in May 2010, Mr. Maini abruptly sold control of Reva to Mahindra & Mahindra, Indias largest producer of sports utility vehicles, which wanted to make further inroads into electric engine technology. GM immediately cancelled the partnership with Reva. The language from both sides was spare, but what was left unsaid spoke volumes about misunderstandings and unfulfilled expectations. The reason why the proposed partnership did not work was the lack of commitment from both sides. There was nothing at stake for any of the companies to stop them from not respecting the agreement. Thus it is very important in alliances or partnerships for both the parties to have something at stake (maybe equity alliance etc.) so that they honour the agreement. We also read the article: Leadership Lessons from India by Peter Capelli, harbir Singh, Jitendra V. Singh and Michael Useem. The article talks about the differences in the way of thinking leaders of Indian companies and their Western counterparts. It says that when CEOs of top Indian firms were interviewed and asked about the reasons for success of their companies, none of them mentioned skill in financial markets or M&As or deal making talents that Western CEOs often claim are the cornerstone of their organizations performance. As such they give importance to training and development of the employees. Almost without exception Indian leaders said their source of competitive advantage lay deep inside their companies their human capital. Even when they were asked to prioritize their key responsibilities as leaders, enhancing shareholder value did not rank in their top three responsibilities. In general they gave priority to business strategy, organizational culture and leading the employees as a role-model. The main reason for such an outlook may be because the Indian market is still growing and has scope for further augmentation, whereas the markets in developed countries like USA are already saturated and the leaders there have to dig deep to earn profits. Leaders of top Indian firms inspire their employees in four different ways: (a) by creating a sense of mission, (b) engaging the employees through transparency and accountability, (c) Empowering employees through communication, and (d) Investing in training. One more interesting concept learned by us in the sessions was the concept of reverse innovation which implies that some product which is meant to be used in a developing country first before spreading to the industrialized world. The process of reverse innovation begins by focusing on needs and requirements for low-cost products in countries like India and China. Once products are developed for these markets, they are then sold elsewhere - even in the West - at low price which creates new markets and uses for these innovations. Typically, companies start their globalization efforts by removing expensive features from their established product, and attempt to sell these de-featured products in the developing world. This approach, unfortunately, is not very competitive, and targets only the most affluent segments of society in these developing countries. Reverse innovation, on the other hand, leads to products which are created locally in developing countries, tested in local markets, and, if successful, then upgraded for sale and delivery in the developed world. We discussed examples of Tata Nano to Pixel, Godrej Chotukool refrigerator to Mitticool, Tata Swach etc.