Paredes CN

UNIVERSIDAD NACIONAL MAYOR DE SAN MARCOS
FACULTAD DE CIENCIAS MATEMTICAS

E.A.P. DE INVESTIGACIN OPERATIVA
Enfoque de planeamiento estratgico para la empresa

grfica de la UNMSM
TESIS
para optar el Ttulo Profesional de Licenciado en Investigacin Operativa
AUTOR
Noem Juana Paredes Castillo
ASESOR
Mercedes Bustos Das
Lima Per
2003

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El presente trabajo monogrfico usa la teora del Enfoque de Sistemas y el Planeamiento
Estratgico para diagnosticar y analizar el Centro de Produccin Editorial e Imprenta de la
UNMSM, con la finalidad de aportar a su mejoramiento y desarrollo como unidad estratgica de
negocio para la Universidad.
La elaboracin del proyecto se inicia investigando acerca de la naturaleza del negocio, su
situacin actual, sus reas funcionales, sus recursos y su ambiente externo.
La investigacin inicial sirve como base para el anlisis estratgico referenciado en el
desarrollo de la Matriz FODA que nos muestra las debilidades, las fortalezas, las amenazas o
riesgos y las oportunidades encontradas.
Asimismo, tales elementos mencionados constituyen el soporte para la formulacin del
modelo Balanced Score Card (BSC) que permitir definir el marco referencial que medir el
avance del cumplimiento de los objetivos estratgicos propuestos.
Finalmente, se menciona la metodologa a usar para desarrollar el Plan Operativo y los
Programas especficos as como tambin una propuesta de implementacin del software BSC
recomendable para el monitoreo de los indicadores desarrollados.
Palabras claves: Enfoque de Sistemas - Planeamiento Estratgico - Anlisis FODA Balanced Score Card (BSC)
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CHAMPY, J; HAMMER M. Reingeniera (1994). Ediciones Norma
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Editorial Limusa S.A. 1era Edicin
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UNIVERSIDAD NACIONAL MAYOR DE SAN MARCOS

FACULTAD DE CIENCIAS MATEMTICAS

Enfoque de planeamiento estratgico para la empresa

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