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Executive Summary
1
Analysis and interpretation of the financial statement has now
become an important technique of credit appraisal. Though the basic
technique of appraisal remains the same in all the cases but the
approach and the emphasis in analysis vary. Analysis of financial
statement is necessary because it help in depicting the financial
position on the basis of past and current records. Analysis of
financial statement helps in making the future decision and
strategies. Therefore, it is very necessary for every organization
whether it is a financial or manufacturing etc. to make financial
statement and to analysis it.
2
In order to understand and analysis Ratio I have used profit and loss
and balance sheet of both banks. The analysis showed various
aspect of bank regarding their financial system. Observation also
indicated most widely emphasized goal of the firm is to maximize the
value of the firm to it’s to meet the long term and short term
requirements. Funds are invariably required to carry on the various
activities of a business. on the basis of ratio analysis I have
suggested some issues which will helpful to bank regarding their
financial systems analysis of financial statements helped me to know
how ration analysis helps the banker to know the financial position of
the business. Among the various tools for evaluating the financial
statements, ratio analysis is the most widely used tool, as it helps us
to measure the financial and operational performance of any
business.
In this project, the concepts of Cost reduction are used in such a
manner that it can be made more effective, emphasizing more on the
role of management, explaining the factor behind success and failure
of such analysis within the organization, accentuating its application
in Banking Sector and also highlighting Cost reduction concept, cost
reduction process & strategies and so on. There is a case study on
Cost reduction programmers in ICICI Bank.
3
Chapter 2
Introduction
4
Every financial manager is involved in financial decision making and
financial planning in order to take right decision at right time, he
should be equipped with sufficient past and present information about
the firm and its operations and how it is changing overtime. Much of
this information that is used by financial manager to take various
decisions and to plan for the future is derived from the financial
statements. The project, is to analyze the financial statements and to
study different ratios over the period of 5 years to determine the
financial position of ICICI Bank.
Financial analysis involves the use of various financial statements.
These statements do several things. First, the balance sheet
summarizes the assets, liabilities and owners equity of a business at
moment in time, usually the end of a year or a quarter. Next the
income statement summarizes the revenues and expenses of the
firm over a period of time while balance sheet represents a snapshot
of the firm s financial position at a moment in time.
Financial management is planning and controlling of financial
resources of a firm with a specific objective. Since, financial
management as a separate discipline is of recent origin, it is still in a
developing stage. It is very crucial for an organization to manage its
funds effectively and efficiently. Financial management has assumed
greater importance today as the financial strategies required to
survive in the competitive environment have become very important.
5
In the financial markets also new instruments and concepts are
coming and one must say that a finance manager of today is
operating in a more complex environment. A study of theories and
concepts of financial management has therefore become a part of
paramount importance for academics as well as for practitioners but
there are many concepts and theories about which controversies
exist as no unanimous opinion is reached as yet. The project, further
aims at discussing and understanding the concepts of financial
management of ICICI Bank; the functions expect to be performed by
the financial management as well as the objectives of financial
managements.
6
Chapter 3
Objective of study
7
Objective of study
8
Chapter 4
Research Methodology
9
Research methodology
1. Primary Data:
• Ratio Calculation
• Graphical Representation
• Interviews with finance manager.
10
2. Secondary Data:
11
Chapter 5
12
Limitations of the study
13
Chapter 6
Review of literature
15
This study discusses the differences in financial management and
goals of cooperatives versus IOFs. It starts by discussing the
contents of the various cooperative financial statements and follows
with a view of common sizing statements for analysis.
Next, it reviews the usefulness of standard financial ratios applied to
the cooperative framework. A brief review shows what lenders look
for when analyzing potential borrowers.
Finally, financial ratios are developed to build on these standards
with an eye toward a comprehensive understanding of a cooperative
s performance. Ratios will be related to data during the last 18 years
from the largest agricultural cooperatives.
16
Environmental and Financial Performance Literature
17
Financial System Analysis: A Functional View by Mariko FUJII
(Research Center for Advanced Economic Engineering,
University of Tokyo)
19
Chapter 7
20
7.1.1 Introduction:
21
uncertainty that is present in all decision making processes. Financial
analysis does not lesson the need for judgment but rather establishes
a sound and systematic basis for its rational application.
22
Analysis of financial statements has had its greatest growth since
1990 s. A major impetus came from increasing need from increasing
need on the part of grantors of commercial credit such as bankers,
financial institutions etc, to understand the condition of their
customer. At the same time businessman need to understand their
own conditions of their own enterprise in order to assure its survival
in stress of competition. Satisfaction of these needs has been
assisted by the continuous development of accounting as a science
and passing of income tax law in1993. This required preparation of
balance sheets and income statements, as they are the basic
statements required for the income tax purpose. Thus a reasonably
reliable data from which typical financial ratios could be calculated
has become increasingly available. Between 1919 and 1929 four
men pioneered in development of financial ratios. These where
James bliss who published a book on this subject in 1923. Alexander
wall, head of Robert Morris associates and Raymond W Dunning,
published a work on this subject in 1928 and Roy Foulke, who made
some of the first detailed compilations and studies between 1925 and
1928.
23
Users of Accounting Information
24
There are various advantages of financial statements analysis. The
major benefit is that the investors get enough idea to decide about
the investments of their funds in the specific company. Secondly,
regulatory authorities like International Accounting Standards Board
can ensure whether the company is following accounting standards
or not. Thirdly, financial statements analysis can help the government
agencies to analyze the taxation due to the company. Moreover,
company can analyze its own performance over the period of time
through financial statements analysis.
25
7.2 The Principal Tools of Analysis:
26
Figure 1 Classification of Financial Analysis
Tools of
Financial
Analysis
Ratio
Trend Common size Comparative
Analysis
Analysis statement Statement
27
7.2.1 Trend Analysis
28
statements. Common size statements are particularly useful when
comparing data from different companies.
30
7.2.4 Ratio Analysis:
This is the important tool available to financial analyst for their work.
An accounting ratio shows the relationship in mathematical terms
between two interrelated accounting figures. Fundamental Analysis
has a very broad scope. One aspect looks at the general (qualitative)
factors of a company. The other side considers tangible and
measurable factors (quantitative). This means crunching and
analyzing numbers from the financial statements. If used in
conjunction with other methods, quantitative analysis can produce
excellent results.
Ratio analysis isn't just comparing different numbers from the
balance sheet, income statement, and cash flow statement. It's
comparing the number against previous years, other companies, the
industry, or even the economy in general. Ratios look at the
relationships between individual values and relate them to how a
company has performed in the past, and might perform in the future.
A ratio is one figure express in terms of another figure. It is a
mathematical yardstick that measures the relationship two figures,
31
which are related to each other and mutually interdependent. Ratio is
express by dividing one figure by the other related figure. Thus a ratio
is an expression relating one number to another. It is simply the
quotient of two numbers.
32
company uses greater debt in the conduct of its business. A
company whose leverage ratio is higher than a competitor's has more
debt per equity. You can use this information to make a judgment as
to which company is a better investment risk. However, you must be
careful not to place too much importance on one ratio. You obtain a
better indication of the direction in which a company is moving when
several ratios are taken as a group.
1. Solvency-
• Long term
• Short term
• Immediate
2. Stability
3. Profitability
4. Operational E) Credit standing
5. Structural analysis
6. Effective utilization of resources
7. Leverage or external financing
8. Standardize financial information for comparisons
9. Evaluate current operations efficiency
10. Compare performance with past performance
33
11. Compare performance against other firms or industry
standards.
12. Study the efficiency of operations efficiency
13. Study the risk of operations
7.2.4.3FORMS OF RATIO:
A] As a pure ratio:
For example the equity share capital of a company is Rs.
20,00,000 & the preference share capital is Rs. 5,00,000, the
ratio of equity share capital to preference share capital is
20,00,000: 5,00,000 or simply 4:1.
B] As a rate of times:
In the above case the equity share capital may also be
described as 4 times that of preference share capital. Similarly,
the cash sales of a firm are Rs. 12,00,000 & credit sales are
Rs. 30,00,000. so the ratio of credit sales to cash sales can be
described as 2.5 [30,00,000/12,00,000] or simply by saying that
the credit sales are 2.5 times that of cash sales.
34
C] As a percentage:
In such a case, one item may be expressed as a percentage of
some other item.
For example, net sales of the firm are Rs.50,00,000 & the
amount of the gross profit is Rs. 10,00,000, then the gross
profit may be described as 20% of sales [ 10,00,000/50,00,000]
35
7.2.4.5 TYPES OF COMPARISONS
36
comparing the present performance of a firm with the
performance of the same firm over the last few years, an
assessment can be made about the trend in progress of the
firm, about the direction of progress of the firm. Time series
analysis helps to the firm to assess whether the firm is
approaching the long-term goals or not.
The Time series analysis looks for (1) important trends in financial
performance (2) shift in trend over the years (3) significant deviation if
any from the other set of data.
3] Combined analysis:
If the cross section & time analysis, both are combined together
to study the behavior & pattern of ratio, then meaningful &
comprehensive evaluation of the performance of the firm can
definitely be made. A trend of ratio of a firm compared with the
trend of the ratio of the standard firm can give good results. For
example, the ratio of operating expenses to net sales for firm
may be higher than the industry average however, over the
years it has been declining for the firm, whereas the industry
average has not shown any significant changes.
37
7.2.4.6 PRE-REQUISITIES TO RATIO ANALYSIS
38
5) Last but not least, the analyst must find out that the two figures
being used to calculate a ratio must be related to each other,
otherwise there is no purpose of calculating a ratio
39
Figure 2 Classification of Ratio
40
CLASSIFICATION
OF RATIO
BASED ON
BASED ON BASED ON USER
FINANCIAL
FUNCTION STATEMENT
If the ratios are based on the figures of balance sheet, they are called
Balance Sheet Ratios. E.g. ratio of current assets to current liabilities
or ratio of debt to equity. While calculating these ratios, there is no
need to refer to the Revenue statement.
These ratios study the relationship between the assets & the
liabilities, of the concern. These ratio help to judge the liquidity,
solvency & capital structure of the concern. Balance sheet ratios are
Current ratio, Liquid ratio, and Proprietary ratio, Capital gearing ratio,
Debt equity ratio, and Stock working capital ratio.
2] Revenue ratio:
Ratio based on the figures from the revenue statement is called
revenue statement ratios. These ratio study the relationship between
the profitability & the sales of the concern. Revenue ratios are Gross
profit ratio, Operating ratio, Expense ratio, Net profit ratio, Net
operating profit ratio, Stock turnover ratio.
42
3] Composite ratio:
BASED ON FUNCTION:
43
2] Leverage ratios:
3] Activity ratios:
It shows relationship between the sales & the assets. It is also known
as Turnover ratios & productivity ratios e.g. stock turnover ratios,
debtors turnover ratios.
4] Profitability ratios:
5] Coverage ratios:
44
It shows the relationship between the profit on the one hand & the
claims of the outsiders to be paid out of such profit e.g. dividend
payout ratios & debt service ratios.
BASED ON USER:
45
LIQUIDITY RATIO: -
46
CURRENT RATIO
Meaning:
This ratio compares the current assests with the current liabilities. It
is also known as ‘working capital ratio’ or ‘ solvency ratio’. It is
expressed in the form of pure ratio.
E.g. 2:1
47
Formula:
Significance:
The current assests of a firm represents those assets which can be,
in the ordinary course of business, converted into cash within a short
period time, normally not exceeding one year. The current liabilities
defined as liabilities which are short term maturing obligations to be
met, as originally contemplated, with in a year. Current ratio (CR) is
the ratio of total current assets (CA) to total current liabilities (CL).
Current assets include cash and bank balances; inventory of raw
materials, semifinished and finished goods; marketable securities;
debtors (net of provision for bad and doubtful debts); bills receivable;
and prepaid expenses.
48
approximately twelve months with liabilities, which will be due for
payment in the same period and is intended to indicate whether there
are sufficient short-term assets to meet the short- term liabilities.
Recommended current ratio is 2: 1. Any ratio below indicates that the
entity may face liquidity problem but also Ratio over 2: 1 as above
indicates over trading, that is the entity is under utilizing its current
assets.
LIQUID RATIO:
Meaning:
Liquid ratio is also known as acid test ratio or quick ratio. Liquid ratio
compare the quick assets with the quick liabilities. It is expressed in
the form of pure ratio. E.g. 1:1. The term quick assets refer to current
assets, which can be converted into, cash immediately or at a short
notice without diminution of value.
Formula:
Significance:
49
Quick Ratio (QR) is the ratio between quick current assets (QA) and
CL. QA refers to those current assets that can be converted into cash
immediately without any value strength. QA includes cash and bank
balances, short-term marketable securities, and sundry debtors.
Inventory and prepaid expenses are excluded since these cannot be
turned into cash as and when required. QR indicates the extent to
which a company can pay its current liabilities without relying
on the sale of inventory. This is a fairly stringent measure of liquidity
because it is based on those current assets, which are highly liquid.
Inventories are excluded from the numerator of this ratio because
they are deemed the least liquid component of current assets.
Generally, a quick ratio of 1:1 is considered good. One drawback of
the quick ratio is that it ignores the timing of receipts and payments.
Meaning:
50
Formula:
Significance:
The higher EPS will attract more investors to acquire shares in the
company as it indicates that the business is more profitable enough
to pay the dividends in time. But remember not all profit earned is
going to be distributed as dividends the company also retains some
profits for the business
Meaning:
Formula:
51
Significance:
D/P ratio shows the percentage share of net profits after taxes and
after preference dividend has been paid to the preference equity
holders.
Meaning:
Formula:
52
Significance:
PROFITABILITY
53
GROSS PROFIT RATIO:-
Meaning:
This ratio measures the relationship between gross profit and sales.
It is defined as the excess of the net sales over cost of goods sold or
excess of revenue over cost.
Formula:
Significance:
54
NET PROFIT RATIO:-
Meaning:
Net Profit ratio indicates the relationship between the net profit & the
sales it is usually expressed in the form of a percentage.
Formula:
Significance:
This ratio shows the net earnings (to be distributed to both equity and
preference shareholders) as a percentage of net sales. It measures
the overall efficiency of production, administration, selling, financing,
pricing and tax management. Jointly considered, the gross and net
profit margin ratios provide an understanding of the cost and profit
structure of a firm.
55
RETURN ON CAPITAL EMPLOYED:-
Meaning:
The profitability of the firm can also be analyzed from the point of
view of the total funds employed in the firm. The term fund employed
or the capital employed refers to the total long-term source of funds.
It means that the capital employed comprises of shareholder funds
plus long-term debts. Alternatively it can also be defined as fixed
assets plus net working capital. Capital employed refers to the long-
term funds invested by the creditors and the owners of a firm. It is the
sum of long-term liabilities and owner's equity. ROCE indicates the
efficiency with which the long-term funds of a firm are utilized.
Formula:
Significance :
56
of activity represented by sales or cost of goods sold and levels of
investment in various assets
FINANCIAL
57
DEBTORS TURNOVER RATIO (DTO)
Meaning:
58
Formula:
Significance:
This ratio indicates the speed with which the amount is collected from
debtors. The higher the ratio, the better it is, since it indicates that
amount from debtors is being collected more quickly. The more
quickly the debtors pay, the less the risk from bad- debts, and so the
lower the expenses of collection and increase in the liquidity of the
firm.
By comparing the debtors turnover ratio of the current year with the
previous year, it may be assessed whether the sales policy of the
management is efficient or not.
This ratio indicates the time with in which the amount is collected
from debtors and bills receivables.
Formula:
59
Here, credit sales per day = net credit sales of the year / 365
Average collection period can also be calculated on the bases of
‘debtors turnover ratio’.
Significance:
This ratio shows the time in which the customers are paying for credit
sales. A higher debt collection period is thus, an indicates of the
inefficiency and negligence on the part of management. On the other
hand, if there is decrease in debt collection period, it indicates prompt
payment by debtors which reduces the chance of bad debts.
Meaning:
ITR refers to the number of times the inventory is sold and replaced
during the accounting period.
60
Formula:
Significance:
The FAT ratio measures the net sales per rupee of investment in
fixed assets.
Formula:
61
Significance:
This ratio measures the efficiency with which fixed assets are
employed. A high ratio indicates a high degree of efficiency in asset
utilization while a low ratio reflects an inefficient use of assets.
However, this ratio should be used with caution because when the
fixed assets of a firm are old and substantially depreciated, the fixed
assets turnover ratio tends to be high (because the denominator of
the ratio is very low).
PROPRIETORS RATIO:
Meaning:
62
Formula:
Significance:
This ratio should be 33% or more than that. In other words, the
proportion of shareholders funds to total funds should be 33% or
more.
A higher proprietary ratio is generally treated an indicator of sound
financial position from long-term point of view, because it means that
the firm is less dependent on external sources of finance.
If the ratio is low it indicates that long-term loans are less secured
and they face the risk of losing their money.
Meaning:
This ratio shows the relationship between the closing stock & the
working capital. It helps to judge the quantum of inventories in
relation to the working capital of the business. The purpose of this
ratio is to show the extent to which working capital is blocked in
inventories. The ratio highlights the predominance of stocks in the
current financial position of the company. It is expressed as a
percentage.
63
Formula:
Significance:
MEANING:
Debt equity ratio is also called as leverage ratio. Leverage means the
process of the increasing the equity shareholders return through the
use of debt. Leverage is also known as ‘gearing’ or ‘trading on
equity’. Debt equity ratio shows the margin of safety for long-term
creditors & the balance between debt & equity.
Formula:
64
Significance:
This ratio is calculated to assess the ability of the firm to meet its long
term liabilities. Generally, debt equity ratio of is considered safe.
If the debt equity ratio is more than that, it shows a rather risky
financial position from the long-term point of view, as it indicates that
more and more funds invested in the business are provided by long-
term lenders.
The lower this ratio, the better it is for long-term lenders because they
are more secure in that case. Lower than 2:1 debt equity ratio
provides sufficient protection to long-term lenders.
Meaning:
Its purpose is to measure the rate of return on the total fund made
available by the owners. This ratio helps to judge how efficient the
65
concern is in managing the owner’s fund at disposal. This ratio is of
practical importance to prospective investors & shareholders.
Formula:
Return on proprietors fund = NPAT / Proprietors fund * 100
Formula :
Significance:
Both the ratios indicate promptness in payment of creditor purchases.
Higher creditors turnover ratio or a lower credit period enjoyed
signifies that the creditors are being paid promptly. It enhances credit
worthiness of the company. A very low ratio indicates that the
company is not taking full benefit of the credit period allowed by the
creditors.
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6.2.4.8 Uses of Ratio analysis
67
6.2.4.10 Limitations of Ratio analysis
68
depreciation, which may not reflect the actual current market
value of those assets.
• Financial statements do not include all items. For example, it is
hard to put a value on human capital (such as management
expertise). And recent accounting scandals have brought light
to the extent of financing that may occur off the balance sheet.
• Accounting standards and practices vary among countries, and
thus hamper meaningful global comparisons.
69
Chapter 8
Overview
8.1 Profile
70
ICICI Bank is India's second-largest bank with total assets of about
Rs.1,67,659 crore at March 31, 2005 and profit after tax of Rs. 2,005
crore for the year ended March 31, 2005 (Rs. 1,637 crore in fiscal
2004). ICICI Bank has a network of about 560 branches and
extension counters and over 1,900 ATMs. ICICI Bank offers a wide
range of banking products and financial services to corporate and
retail customers through a variety of delivery channels and through
its specialized subsidiaries and affiliates in the areas of investment
banking, life and non-life insurance, venture capital and asset
management.
ICICI Bank's equity shares are listed in India on the Stock Exchange,
Mumbai and the National Stock Exchange of India Limited and its
American Depositary Receipts (ADRs) are listed on the New York
Stock Exchange (NYSE).
As required by the stock exchanges, ICICI Bank has formulated a
Code of Business Conduct and Ethics for its directors and
employees.
71
At April 4, 2005, ICICI Bank, with free float market capitalization of
about Rs. 308.00 billion (US$ 7.00 billion) ranked third amongst all
the companies listed on the Indian stock exchanges.
72
After consideration of various corporate structuring alternatives in the
context of the emerging competitive scenario in the Indian banking
industry, and the move towards universal banking, the managements
of ICICI and ICICI Bank formed the view that the merger of ICICI with
ICICI Bank would be the optimal strategic alternative for both entities,
and would create the optimal legal structure for the ICICI group's
universal banking strategy. The merger would enhance value for
ICICI shareholders through the merged entity's access to low-cost
deposits, greater opportunities for earning fee-based income and the
ability to participate in the payments system and provide transaction-
banking services. The merger would enhance value for ICICI Bank
shareholders through a large capital base and scale of operations,
seamless access to ICICI's strong corporate relationships built up
over five decades, entry into new business segments, higher market
share in various business segments, particularly fee-based services,
and access to the vast talent pool of ICICI and its subsidiaries. In
October 2001, the Boards of Directors of ICICI and ICICI Bank
approved the merger of ICICI and two of its wholly-owned retail
finance subsidiaries, ICICI Personal Financial Services Limited and
ICICI Capital Services Limited, with ICICI Bank. The merger was
approved by shareholders of ICICI and ICICI Bank in January 2002,
by the High Court of Gujarat at Ahmedabad in March 2002, and by
the High Court of Judicature at Mumbai and the Reserve Bank of
India in April 2002. Consequent to the merger, the ICICI group's
financing and banking operations, both wholesale and retail, have
been integrated in a single entity.
73
8.2 Vision and Mission of ICICI Bank Ltd.
Mission :
74
We will leverage our people, technology, speed and financial
capital to:
• Be the banker of first choice for our customers by
delivering high quality, world-class products and services.
• Expand the frontiers of our business globally.
• Play a proactive role in the full realization of India’s potential.
• Maintain a healthy financial profile and diversify our
earnings across businesses and geographies.
• Maintain high standards of governance and ethics.
• Contribute positively to the various countries and markets
in which we operate.
• Create value for our stakeholders.
8.3 HISTORY :
75
ICICI Bank was originally promoted in 1994 by ICICI Limited,
an Indian financial institution, and was its wholly owned subsidiary.
ICICI's shareholding in ICICI Bank was reduced to 46% through a
public offering of shares in India in fiscal 1998, an equity offering in
the form of ADRs listed on the NYSE in fiscal 2000, ICICI Bank's
acquisition of Bank of Madura Limited in an all-stock amalgamation
in fiscal 2001, and secondary market sales by ICICI to
institutional investors in fiscal 2001 and fiscal 2002. ICICI was formed
in 1955 at the initiative of the World Bank, the Government of India
and representatives of Indian industry. The principal objective
was to create a development financial institution for providing
medium-term and long-term project financing to Indian businesses.
In the 1990s, ICICI transformed its business from a
development financial institution offering only project finance to a
diversified financial services group offering a wide variety of products
and services, both directly and through a number of subsidiaries and
affiliates like ICICI Bank. In 1999, ICICI become the first Indian
company and the first bank or financial institution from non-Japan
Asia to be listed on the NYSE. After consideration of various
corporate structuring alternatives in the context of the emerging
competitive scenario in the Indian banking industry, and the
move towards universal banking, the managements of ICICI and
ICICI Bank formed the view that the merger of ICICI with ICICI Bank
would be the optimal strategic alternative for both entities, and
would create the optimal legal structure for the ICICI group's
universal banking strategy. The merger would enhance value for
76
ICICI shareholders through the merged entity's access to low-cost
deposits, greater opportunities for earning fee-based income and the
ability to participate in the payments system and provide transaction-
banking services. The merger would enhance value for ICICI Bank
shareholders through a large capital base and scale of operations,
seamless access to ICICI's strong corporate relationships built up
over five decades, entry into new business segments, higher
market share in various business segments, particularly fee-
based services, and access to the vast talent pool of ICICI and
its subsidiaries. In October 2001, the Boards of Directors of ICICI
and ICICI Bank approved the merger of ICICI and two of its wholly-
owned retail finance subsidiaries, ICICI Personal Financial Services
Limited and ICICI Capital Services Limited, with ICICI Bank. The
merger was approved by shareholders of ICICI and ICICI Bank
in January 2002, by the High Citst of Gujarat at Ahmedabad in
March 2002, and by the High Citst of Judicature at Mumbai and the
Reserve Bank of India in April 2002. Consequent to the merger, the
ICICI group's financing and
banking operations, both wholesale and retail, have been integrated
in a single entity. ICICI Bank has formulated a Code of Business
Conduct and Ethics for its directors and employees.
77
Incorporation Year 1994
Managing Director K. V. Kamath
Registered Office Landmark, Race Course
Circle, Alakapuri,
Vadodra-390007,
Gujrat
Telephone 91-265-2339923/25/27/28
Fax 91-265-2339926
Website www.icicibank.com
Face Value [Rs] 10
BSE Code 532174
BSE Group A
NSE Code ICICIBANK
Bloomberg ICICIBC IN
Reuters ICBK.BO
ISIN Demat INE090A01013
Market Lot 1
Listing BSE, NSE, NYSE
Financial Year End 03
Book Closure Month Jun/Jul
AGM Month Jul
78
Table :1 Background Of ICICI
Domestic Subsidiaries
81
• ICICI Trusteeship Services Limited.
82
Table 2: Subsidiaries
Manages funds that provide
venture capital to start-up
ICICI Venture Funds Management
companies and undertake private
Company Ltd.
equity investments.
84
8.5 Awards in 2009
ICICI Bank
For the third year in a row ICICI Bank has won The Asset Triple A
Country Awards for Best Domestic Bank in India
ICICI Bank won the Most Admired Knowledge Enterprises (MAKE)
India 2009 Award. ICICI Bank won the first place in "Maximizing
Enterprise Intellectual Capital" category, October 28, 2009
Ms Chanda Kochhar, MD and CEO was awarded with the Indian
Business Women Leadership Award at NDTV Profit Business
Leadership Awards , October 26, 2009.
ICICI Bank received two awards in CNBC Awaaz Consumer Awards;
one for the most preferred auto loan and the other for most preferred
credit Card, on September 30, 2009
Ms. Chanda Kochhar, Managing Director & CEO ranked in the top 20
of the World's 100 Most Powerful Women list compiled by Forbes,
August 2009
Financial Express at its FE India's Best Banks Awards, honoured Mr.
K.V. Kamath, Chairman with the Lifetime Achievement Award , July
25, 2009
ICICI Bank won Asset Triple A Investment Awards for the Best
Derivative House, India. In addition ICICI Bank were Highly
85
commended , Local Currency Structured product, India for 1.5 year
ADR GDR linked Range Accrual Note., July 2009
ICICI bank won in three categories at World finance Banking awards
on June 16, 2009
Best NRI Services bank
Excellence in Private Banking, APAC Region
Excellence in Remittance Business, APAC Region
ICICI Bank Mobile Banking was adjudged "Best Bank Award for
Initiatives in Mobile Payments and Banking" by IDRBT, on May 18,
2009 in Hyderabad.
ICICI Bank's b2 branchfree banking was adjudged "Best E-Banking
Project Implementation Award 2008" by The Asian Banker, on May
11, 2009 at the China World Hotel in Beijing.
ICICI Bank bags the "Best bank in SME financing (Private Sector)" at
the Dun & Bradstreet Banking awards 2009.
ICICI Bank NRI services wins the "Excellence in Business Model
Innovation Award" in the eighth Asian Banker Excellence in Retail
Financial Services Awards Programme.
ICICI Bank's Rural Micro Banking and Agri-Business Group wins
WOW Event & Experiential Marketing Award in two categories -
"Rural Marketing programme of the year" and "Small Budget On
Ground Promotion of the Year". These awards were given for Cattle
Loan 'Kamdhenu Campaign' and "Talkies on the move campaign'
respectively.
86
ICICI Bank's Germany Branch has been certified by "Stiftung
Warrentest". ICICI Bank is ranked 2nd amongst 57 savings products
across 19 banks
ICICI Bank Germany won the yearly banking test of the investor
magazine €uro in the "call money “category.
The ICICI Bank was awarded the runner's up position in Gartner
Business Intelligence and Excellence Award for Asia Pacific for its
Business Intelligence functions.
ICICI Bank's Organisational Excellence Group was recently awarded
ISO 9001:2008 certification by TUV Nord. The scope of certification
comprised processes around consulting and capability building on
methods of quality & improvements.
ICICI Bank has been awarded the following titles under The Asset
Triple A Country Awards for 2009:
• Best Transaction Bank in India
• Best Trade Finance Bank in India
• Best Cash Management Bank in India
• Best Domestic Custodian in India
ICICI Bank has bagged the Best Cash Management Bank in India
award for the second year in a row. The other awards have been
bagged for the third year in a row.
ICICI Bank Canada received the prestigious Canadian Helen Keller
Award at the Canadian Helen Keller Centre's Fifth Annual Luncheon
in Toronto. The award was given to ICICI Bank its long-standing
support to this unique training centre for people who are deaf-blind.
87
Chapter 9
88
9.1.1 Comparative Profit AND Loss a/c
%
Increase
2008 2009 Increase
&
Rs. cr Rs. cr &
Decrease
Decrease
INCOME
Operating
39,467.92 38,250.39 (1,217.53) (3.08)
Income
EXPENSES
Financial
23,484.24 22,725.93 (758.31) (3.23)
Expenses
Personal
2,078.90 1,971.70 (107.20) (5.16)
Expenses
Selling
1,750.60 669.21 (1,081.39) (61.77)
Expenses
Administrative
6,447.32 7,475.63 1,028.31 15.95
Expenses
TOTAL
OPER. 33,761.07 32,842.48 (918.59) (2.72)
EXPENSES
OPERATING
5,706.85 5,407.91 (298.94) (5.24)
PROFIT
Other
Recurring 65.58 330.64 265.06 4.04
Income
89
ADJUSTED
5,772.43 5,738.55 (33.88) (0.59)
PBDIT
Provisions -509.77 -511.17 (1.40) 0.27
Depreciation 578.35 678.60 100.25 17.33
ADJUSTED
5,703.85 5,571.13 (132.72) (2.33)
PBT
Taxes 1,611.73 1,830.51 218.78 13.57
ADJUSTED
4,092.12 3,740.62 (351.50) (8.59)
PAT
Interpretation :
90
By analyzing the summarized profit & loss account of ICICI Bank, the
following trends are presented:
91
9.1.2 COMPARATIVE Balance Sheet
% Increase
2008 2009 Increase &
&
Rs. cr Rs. cr Decrease
Decrease
CAPITAL &
LIABILITIES
Owned Funds
Equity Share
1,112.68 1,113.29 0.61 0.05
Capital
Preferential
350.00 350.00 0.00 0.00
Share Capital
Reserves &
45,357.53 48,419.73 3,062.20 6.75
Surplus
Loan Funds
Deposits 244,431.05 218,347.82 (26,083.23) (10.67)
Borrowings
made by the 65,648.43 67,323.69 1,675.26 2.55
bank
TOTAL 356,899.69 335,554.53 (21,345.16) (5.98)
ASSETS
Cash &
Balances with 29,377.53 17,536.33 (11,841.20) (40.31)
RBI
Money at call
and Short 8,663.60 12,430.23 3,766.63 43.48
Notice
Investments 111,454.34 103,058.31 (8,396.03) (7.53)
Advances 215,060.94 208,090.41 (6,970.53) (3.24)
Fixed Assets
92
Gross Block 7,036.00 7,443.71 407.71 5.79
Accumulated
2,927.11 3,642.09 714.98 24.43
Depreciation
Net Block 4,108.89 3,801.62 (307.27) (7.48)
Net Current
31,129.77 34,384.06 3,254.29 10.45
Assets
TOTAL 356,899.69 335,554.53 (21,345.16) (5.98)
Interpretation :
93
• Our total assets asset increased by 10.45% billion at year-end
fiscal 2009 from year-end fiscal 2008.It show that company had
purchase current asset within 2008-09.
• Decrease in cash balance with bank in 2009 is less than
in the previous year 2008.
• But decrease in investment in 2009 is also less than the
previous year.
• Increase in advances in 2008 from Rs 2256.16 Billion to
Rs1958.66 Billion in 2007.
9.2.1 Trend Analysis of Profit and Loss with base year 2005
94
INCOME
Operating
100 147.98 240.39 333.40 323.11
Income
EXPENSES
Financial
100 146.06 248.95 357.40 345.86
Expenses
Personel
100 146.77 219.25 281.92 267.38
Expenses
Selling
100 139.77 289.45 290.94 111.22
Expenses
Administrati
ve 100 218.47 396.27 516.48 598.86
Expenses
TOTAL
OPER. 100 155.57 269.30 368.64 358.61
EXPENSES
OPERATIN
100 122.02 141.56 212.96 201.80
G PROFIT
Other
Recurring 100 103.92 68.94 14.62 73.73
Income
ADJUSTED
100 119.43 131.15 184.53 183.44
PBDIT
Provisions 100 263.72 -4898.84 -5927.56 -5943.84
Depreciatio
100 105.66 92.28 97.97 114.95
n
ADJUSTED
100 122.15 157.33 225.51 220.26
PBT
Taxes 100 106.61 188.55 308.76 350.67
ADJUSTED 100 126.19 149.21 203.86 186.35
95
PAT
Table 5 : Trend Analysis of Profit and Loss with base year 2005
96
TrendP/LA/c
400
350
300
250
%
200
150
100
50
0
2005 2006 2007 2008 2009
year
OPERATINGINCOME OPERATINGPROFIT
ADJUSTEDPBDIT ADJUSTEDPBT
ADJUSTEDPAT
97
Interpretation :
1) TOTAL INCOME:-
2) EXPENSES:-
3) PBDIT:-
98
4) PBT:-
5) PAT:-
99
2005 2006 2007 2008 2009
% % % % %
CAPITAL &
LIABILITIES
Owned
Funds
Equity Share
100 120.78 122.07 151.03 125.11
Capital
Preferential
Share 100 100 100 100 100
Capital
Reserves &
100 180.44 198.2 383.96 227.15
Surplus
Loan Funds
Deposits 100 165.38 230.93 244.87 132.27
Borrowings
made by the 100 114.84 152.8 195.71 174.77
bank
TOTAL
FUNDS 100 154.63 209.51 244.01 148.37
AVAILABLE
ASSETS
Cash &
Balances 100 140.81 294.83 463.01 196.28
with RBI
Money at
call and 100 123.09 279.64 131.56 153.35
Short Notice
Investments 100 141.71 180.75 220.76 144.04
Advances 100 160.72 211.95 241.66 145.49
Fixed
100
Assets
Gross Block 100 108.02 113.99 127.33 124.72
Accumulated
100 133.63 159.66 196.77 183.22
Depreciation
Net Block 100 98.58 97.161 101.75 95.501
Capital
Work-in- 100 153.62 196.95 0 0
progress
Net Current
100 140.72 211.87 280.04 219.81
Assets
TOTAL
FUND 100 154.63 209.51 244.01 148.37
EMPLYED
101
Capital andLiability
450
400
350
300
250
%
200
150
100
50
0
year
2005 2006 2007 2008 2009
102
Assets
500
450
400
350
300
%
250
200
150
100
50
0
2005 2006 2007 2008 2009
Years
103
INTERPRETATION:-
2) LOAN FUNDS:-
104
APPLICATION OF FUND:-
1) FIXED ASSETS
2) INVESTMENT:-
4) CURRENT LIABILITIES:-
105
9.3 Ratio Analysis
CURRENT RATIO
Formula :
106
Current Ratio
0.51
0.78
0.62
0.72
0.61
Interpretation :
107
• The Committee appointed by the R.B.I recommended a
satisfaction current ratio is 1.33:1 the company’s current ratio is
raising continuously so it is satisfactory.
LIQUID RATIO:
108
QuickRatio
5.94 4.98
6.64
6.42
6.04
Interpretation :
109
EARNING PER SAHRE
Formula:
110
EPS
33.78 27.22
28.55
37.37
34.59
INTERPRETATION:-
• This yield can be used by a Share holder while making
decisions about the investment on comparison to other
alternative investments.
• The E.P.S. when compared to the current market price of the
share ,gives measure of the rate of yield .
• The E.P.S. of the company is currently decreasing because of
the decreasing in the net worth during recession.
111
• The earning per share of the IDEA CELLULAR LIMITED is
continuously increased in the year from 2005-06 to 2006-07
because of highly increased in the net profit.
21% 17%
18%
23%
21%
Proprietary ratio
Formula :
114
Proprietaryratio
0.95 0.72
0.9
0.77
0.58
115
Interpretation:
116
Chapter 10
Cost Reduction
10.1.1 Introduction :
117
In today’s competitive world Corporate and businesses are
struggling to maintain profits and healthy bottom lines .Cost
of production, fuel, raw material and human resources is rising
each year. These developments have prompted people to look
for Cost reduction Ideas & methods. Those who have opted for
focused cost reduction strategies have survived those who
could not managed have perished. In recent economic down
turn it becomes more important to make cost reduction
program a major initiative in industry .Companies are finding it
difficult to retain people and are laying off people which is
unprecedented in recent history of industrial recession.
Companies have to develop its own cost reduction program for
savings without cutting jobs .
“Cost cutting is no longer the solution to sustainable profitability, the
key to success is finding creative ways to prevent cost.”
Cost reduction program is policy of cutting costs to improve
profitability. It may be implemented when a company is having
financial problems and must "tighten its belt." In some cases, the firm
is initiating a policy to eliminate waste and inefficiency. A cost
reduction program may detract from the quality of earnings when
significant cuts are made in discretionary cost. Cost reduction refers
to the real and permanent reduction in the unit cost of the goods
manufactured or services rendered.
118
10.1.2 DEFINITION
119
How to reduce cost?
Elimination of waste
Improving operations.
Increasing Productivity.
Cheaper materials.
120
10.1.3 Cost control :
achievement of predetermined
decrease in costs.
decrease in costs. target or goals.
It is a routine exercise. It is a planned process.
121
10.1.4 TECHNIQUES OF COST REDUCTION
1. VALUE ANALYSIS:
(EBQ) EBQ is that point where carrying costs equals set up cost
approximately. At this point the total cost will also be minimum.
122
5. JUST-IN-TIME APPROACH:
(JIT) The aims of JIT are to produce the required items, at the
required quality and in the required quantities, at the precise time
they are required.
JIT helps in cost reduction by –
a. elimination of non-value-added activities,
b. zero inventory,
c. zero defects,
d. zero breakdowns,
e. single batch ordering.
Though the above goals are unlikely to be achieved, it represent
targets and create a climate for continuous improvement and
excellence.
123
that focuses on delivering products or services of consistent high
quality in a timely fashion.
8. PERT ANALYSIS:
124
10.1.5 Non-Conventional Approach for cost reduction :
Manpower Cost
o Right-sizing of Employees – VRS Schemes
o Optimum utilisation of Manpower
• Transition from Machine engagement time to Man-
Engagement time.
o Productivity-linked wage settlements
o Adopting new concepts
• MOST
• CELL Layout
1) Analysis
2) Examination.
3) Developing Solution.
4) Selecting a solution.
5) Obtaining agreement.
126
Figure 3 Cost Reduction Program Structure
127
10.1.8 Benefits of cost reduction
Cost
Reduction
128
10.1.9 Fish Bone Diagram for cost reduction program
129
10.1.10 Precautions in Implementations
130
10.1.11 Advantages of Cost Reduction
A. To a particular concern
Improves profits.
Improves financial position.
Improves competitive capabilities.
Serves as an index of efficiency.
B. To the Industry
One company serves as a trend setter for the other
companies.
C. To the Nation
Efficient utilization of Scarce Resources .
High taxes can be levied by the government.
Retaining the markets and gaining new buyers.
Combating inflation.
131
10.1.12 A few applications of cost reduction strategies.
1. Freeze in hiring .
2. Personal awareness to cost cutting.
3. No bonuses or pay hikes.
4. Night home drops and pick ups are charged.
5. Reducing off-shore trainings.
6. Outlook comm. Used in Place of Bharti
132
1. Shutting down older fabrication units.
2. Freeze in hiring.
3. Reduced travel expenses,using video chats &voice chats as
alternatives.
4. Reducing/reusing inventory.
5. Increasing personal awareness.
6. Avoiding discretionery expenditures.
133
10.2 Cost Reduction Program of ICICI Bank Ltd.
134
10.2.1 Areas for cost reductions in ICICI Bank Ltd.
Areasofmakingcostreductions
None
7%
Other*
8%
Telecom Personnel,
11% 37%
Facilities
18%
Technologies
19%
Reducingsupervisorheadcount 16%
Usingoutsourcedagents 16%
Reducingsupportservicesheadcount 20%
Reducingtechnologycosts 36%
Reducingattrition 53%
136
9.2.3 The various Cost Reduction strategies of ICICI bank ltd. are
as follows :
A. Interest on Deposits
A. Interest on Deposits
• Increasing CASA %
137
• Short – Term Fixed Deposits
Short term fixed deposits helps bank; maximize their bottom lines
by reducing their costs. For instance, if a client makes a one-week
deposit, and then extends the deposit by another and then another
week, a bank is able to use the capital for three weeks while it only
has to pay a one-week interest rate, which is always much lower a
one-month interest rate. It is also believed that if banks refuse
short-term deposits, they might miss out on idle capital. Moreover
the interest rate for one-week term and less-than-one-month term
deposits is lower than the rates for medium- and long-term
deposits which favor the banks bottom line. However, ‘adjusting
the interest rate curve’ will have the following impact.
• First, interest rates will be put in order: longer-term
deposits will have higher interest rates than shorter-term
deposits.
138
• Increasing Float Funds
• Staff Costs
Wages are a major chunk of a banks cost and banks must try
minimizing this by improving productivity per employee of the bank.
Foreign banks touch the peak with 19.71% of their total expenses
incurred towards wages compared to 10.34% in case of ICICI’s in
2007-2008. Wages have a direct impact on the profits of the bank &
a bank can significantly improve their profits by reducing their
expenditure on wages.
139
• Cost on Technology and Utilities
• Online Banking
140
based work and saves considerable time for the bank & the users.
Banks largely benefit from the online banking facilities. Besides
offering their users the convenience of banking, the online banking
system means significant cost savings for the banks. With such an
automatic system in place, banks need not hire employees
specialized in handling paper work and teller interactions. This
reduces the banks’ operating costs considerably, translating into
significant cost savings over the long-term.
• Communication Cost
141
response rates. Companies should move more towards targeted
activities in promoting their products and services, cutting down
their marketing budgets while keeping and even improving their
effectiveness. Communications also includes tele-communication
cost which can be significantly reduced by integrating all existing
communications networks into a single integrated network with
voice over IP (VoIP) and eliminate redundant charges. The savings
are realized in four major areas: Cost reduction of new data/voice
circuits Elimination of intercompany long distance Reduction of local
dial tone service at branches Strategic implementation of
enterprise-wide call-routing patterns.
• Transaction Cost
142
become even more critical…the cost to serve a customer via the
internet pales in comparison to branch service costs. Numerous
methods (i.e. loyalty program incentives, higher interest rates, etc.)
can be used to drive the migration of customers to lower cost
channels. From a pure profitability point of view, not all customers
are equal, and, they should not be treated equally. Retention of high
value and high potential customers are far more critical than
individual mass customers, especially in times of economic
downturn. Companies should focus their limited marketing budgets
on getting, retaining and growing these customers as much as they
can. At the other end of spectrum is the below zero customers, who
have negative impact on the company bottom-line. ICICI bank also
consider ways for selectively 'firing' these customers, unless they
have the potential to grow into profitable customers.
Consider Channel Close Down and Relocations
ICICI Banks should be looking into closure of their unprofitable
channels, ATMs and branches, in order to decrease cost of sales
and services. With decreasing market demand and changing
customer needs, certain branches, ATMs and channels can
become redundant with limited potential, or, expensive to maintain.
Relocation is also an alternative to a close down, which can
significantly decrease cost of rent and maintenance.
143
Chapter 11
Findings
144
This study is carried out with the objective of analyzing the financial
performance
of ICICI Bank to examine and understand the role of finance in the
growth of the company and also to find out the cost reduction
program during recession.
146
Chapter 12
SUGGESTIONS
147
SUGGESTIONS
CONCLUSION
149
CONCLUSION
151
CHAPTER 14
ANNEXURE
152
14.1 Balance sheet of ICICI Bank Ltd.
Balance Sheet
Rs. Cr
Period &
2009/03 2008/03 2007/03 2006/03 2005/03
months
CAPITAL & LIABILITIES
Owned Funds
Equity Share
1,113.29 1,112.68 899.34 889.83 736.75
Capital
Share
Application 0.00 0.00 0.00 0.00 0.02
Money
Preferential
Share 350.00 350.00 350.00 350.00 350.00
Capital
Reserves & 48,419.7
45,357.53 23,413.92 21,316.16 11,813.20
Surplus 3
Loan Funds
218,347. 244,431.0 230,510.1 165,083.1
Deposits 99,818.78
82 5 9 7
Borrowings
67,323.6
made by the 65,648.43 51,256.03 38,521.91 33,544.50
9
bank
335,554. 356,899.6 306,429.4 226,161.0 146,263.2
TOTAL
53 9 8 8 4
ASSETS
153
Cash &
17,536.3
Balances 29,377.53 18,706.88 8,934.37 6,344.90
3
with RBI
Money at call
12,430.2
and Short 8,663.60 18,414.45 8,105.85 6,585.07
3
Notice
103,058. 111,454.3
Investments 91,257.84 71,547.39 50,487.35
31 4
208,090. 215,060.9 188,614.0 143,029.8
Advances 88,991.75
41 4 1 9
Fixed Assets
Gross Block 7,443.71 7,036.00 6,298.56 5,968.57 5,525.65
Accumulated
3,642.09 2,927.11 2,375.14 1,987.85 1,487.61
Depreciation
Less:
Revaluation 0.00 0.00 0.00 0.00 0.00
Reserve
Net Block 3,801.62 4,108.89 3,923.42 3,980.72 4,038.04
Capital
Work-in- 0.00 0.00 189.66 147.94 96.30
progress
Net Current 34,384.0
31,129.77 23,551.85 15,642.79 11,115.99
Assets 6
Miscellaneou
s Expenses
0.00 0.00 0.00 0.00 0.00
not written
off
335,554. 356,899.6 306,429.4 226,161.0 146,263.2
TOTAL
53 9 8 8 4
154
Number of
Equity
shares 111.27 111.27 89.93 88.98 73.67
outstanding
(Cr.)
Bonus
component
0.00 0.00 0.00 0.00 0.00
in Equity
Capital
Notes:
Contingent 840,670. 401,114.9 199,771.4 134,920.9 107,311.4
liabilities 63 1 1 9 6
Book Value
of Unquoted 0.00 0.00 0.00 0.00 0.00
Investments
Market Value
of Quoted 0.00 0.00 0.00 0.00 0.00
Investments
155
7.9 Profit and Loss of ICICI Bank
EXPENSES
Financial 22,725.9 23,484.2 16,358.5
9,597.45 6,570.89
Expenses 3 4 0
Personel 1,971.70 2,078.90 1,616.75 1,082.29 737.41
156
Expenses
Selling
669.21 1,750.60 1,741.63 840.98 601.71
Expenses
Administrativ
7,475.63 6,447.32 4,946.69 2,727.18 1,248.31
e Expenses
Capitalized
0.00 0.00 0.00 0.00 0.00
Expenses
OPERATING
5,407.91 5,706.85 3,793.56 3,269.94 2,679.78
PROFIT
Other
Recurring 330.64 65.58 309.17 466.02 448.46
Income
ADJUSTED
5,738.55 5,772.43 4,102.73 3,735.96 3,128.25
PBDIT
ADJUSTED
5,571.13 5,703.85 3,979.25 3,089.49 2,529.29
PBT
157
ADJUSTED
3,740.62 4,092.12 2,995.00 2,532.95 2,007.28
PAT
Non-recurring
17.51 65.61 115.22 7.12 -2.08
items
Other Non-
cash -0.58 0.00 0.00 0.00 0.00
Adjustments
REPORTED
3,758.13 4,157.73 3,110.22 2,540.07 2,005.20
PAT
APPROPRIATIONS
Equity
1,224.58 1,227.70 901.17 759.33 632.96
Dividned
Preference
0.00 0.00 0.00 0.00 0.00
Dividend
Retained
4,818.07 3,778.63 2,349.39 1,862.46 1,335.22
Earnings
158
Chapter 15
Bibliography
Books
159
• Kieso, D. E., Weygandt, J. J., & Warfield, T. D. (2007).
Intermediate Accounting (12th ed.). Hoboken, NJ: John Wiley &
Sons
• “Finance Management” by Khan& Jain, Fifth Edition, published
by Tata Mc Graw-Hill Publishing Company Limited.
• Weygandt, J. J., Kieso, D. E., & Kell, W. G. (1996). Accounting
Principles (4th ed.). New York, Chichester.
• Groppelli, Angelico A.; Ehsan Nikbakht (2000). Finance, 4th
ed. Barron's Educational Series
• Financial Statement Analysis by K. R. Subramanyam and
John J. Wild
• Financial Analysis and Modeling Using Excel and VBA
(Wiley Finance) by Chandan Sengupta
•
News Papers:
• Economic Times
• Business Standard
Magazines:
• Capital Market
• Dalal Street
• Bank Quest
• Cost reduction handbook
160
Websites:
• www.intra.rathi.com
• www.icicibank.com
• www.rbi.org.in
• www.moneycontrol.com
• www.equitymaster.com
• www.nseindia.com
• www.dynemic.comwww.google.comwww.bseindia.com
• www.indiainfoline.com
• http://www.netmba.com/finance/financial/ratios
• www.icicidirect.com
• www.investorwords.com
• http://www.netmba.com/finance
161