Académique Documents
Professionnel Documents
Culture Documents
AND MECHANISMS
automobile chain. While framing the supply chain strategy the three important aspects
described by (Taylor 2004), (Fawcett 2007) & (Hines 2006) are understanding the customer
and degree of uncertainty, understanding the supply chain capabilities, evaluating ahernatives
and selecting the appropriate optimum design of the supply
chain. In the
Sheer driving
pleasure
to capture
premium segment not only in Europe and America but also in developing countries lice India
and China.
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ANALYSIS OF BMW'S GLOBAL SUPPLY CHAIN - ITS PRODUCTION DISTRIBUTION - SOURCING STRATEGIES
AND MECHANISMS
VISION
Competitive advantage
SustainabIlity
as part of the competitive advantage and core principles
Growth
Shaping
the Suture
Profi:ability
Access to new
technologies
and customers
A
Core principles
ANALYSIS OF BMW'S GLOBAL SUPPLY CHAIN - ITS PRODUCTION- DISTRIBUTION - SOURCING STRATEGIES
AND M ECHANISM S
Using mySAP various details such as customer preferences, cost involved, lead tines are
communicated on a real time basis along the corresponding supply network that reduces order to-delivery time, helps in tacking and tracing of materials, demand planning and improves the
inventory accuracy across the plant (Ambe 2010). With the use of such integrated technologies
amongst its suppliers, manufacturers and distributors the firm is able to deliver the customized
car to its customer with lesser lead times. The key process, strategies and participants involved
in the chair are briefly explained next sections.
a, Germany_____________________________4 7 e , A f r i c a ______________________________ 2
b) Rest of VVestern Europe____________1 9 r i A s i a / A u s t r a l i a ________________________ 2
C e n z r a i a n o E . t e r n E u - o p e - 1 7 g , G h . n a ______________________________
N A F - r A ( 4 - M E R C O S U R ) ____________12
The firm has a huge supplier network comprising of more than 12000 suppliers in 70 countries
(BMW Group, 2014). As shown in figure 4, the percentage of purchasing voinnes mainly
comes from Germany and rest of Western Europe. The firms purchasing division is
responsible for selection, validation, evaluation, quality assurance of supplied goods and
services while ensuring sustainability is achieved throughout the value chain. In order to
achieve this they firstly train their employees extensively on the desired levels quaky and
sustaitability and how to go about achieving them The central purchasing headquarters is n
Munich. However the firm operates a number of 1PO's (International Purchasing Off:nes) who
locate, validate and
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ANALYSIS OF BMW'S GLOBAL SUPPLY CHAIN - ITS PRODUCTION DISTRIBUTION - SOURCING STRATEGIES
AND MECHANISMS
evaluate local suppliers for both their local production needs and international production
network. As mentioned in (BMW Group, 2014), there are two areas in particular that firm
concentrates on, one is managing and minimising risks across the chain and secondly utilising
opportunities and leveraging potential through continuous improvement practices together with
their suppliers (discussed in section 3.33).
33.1 Sourcing Mechanisms
BMW were being affected by exchange rates despite having good sales revenue. As per reports
the negative effects of exchange rates totalled to be about 2.4 billion from 2005 to 2009 (Xu
Bin 2012). To tackle this challenge the firm used the "natural hedging strategy" where money
is spent in the same currency where sales happens. It established factories in countries where
they were selling their products. Also it's sourcing is done by moving towards these respective
sales market also known as "local sourcing". Both these helped in the value creation process.
The firm has benefited from penetrating to newer, developing markets such as India where it's
aiming at sourcing more than half of its components locally (Deccan Herald 2015). This has
helped it is pricing strategy, making it more competitive. As suggested by (James 2013) the
significant price difference achieved by BMW have enabled them to have more variety in the
production line and bring more agility in their supply chain network. He also enlightens other
benefits of their local sourcing such as quicker response tines due availability of the resource
locally, especially when there is a "sudden surge in demand" or surprise deadline. There are
various other advantages of local sourcing such as better waste management. The wasteful
products from their business can be valuable commodity to other business locally (discussed
later in environmental sustainability section).
The firm uses advanced e-sourcing technologies such as ASTRAS eRFX software (Allocation
Network, 2014). It has a central interface called the M portal that controls all process in the
BMW group. The e-sourcing constitutes of four phases. First phase deals with request
preparation where various inputs are revived form the departments like R&D, logistics, cost
engineering etc. after which documents and specifications are created considering existing
contracts and bidder information. In phase 2 once all specifications are received, suppliers are
invited to submit their bids which are evaluated and classified into group specific request along
with cost analysis structures. This is then fed into ASTRAS where comparison are made. The
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ANALYSIS OF BMW'S GLOBAL SUPPLY CHAIN - ITS PRODUCTION DISTRIBUTION - SOURCING STRATEGIES
AND MECHANISMS
third phase constitutes of rating and rounds of negotiation under the guidance of the purchasing
team Finally the fourth phase deals with final evaluation and award rating of the supplier after
which these supplier selection process is closed in the M portal. The framework of the supplier
system is discussed in the next section.
3.3.2 Supplier Selection and Purchasing
Some of the key aspects (Milne 2009) mentions while framing the supplier system are
building a constant communication channel, having the tight supplier rating system, using dual
or mukiple sourcing strategies and knowing your supplier's supplier. If you analyse BMW's
supplier selection and purchasing processes these aspects are more than effectively can -ied out.
Firstly the purchase and procurement of production materials from suppliers are based on ISO
9000 and ISO/TS 16949 that ensures quality standards are net throughout the supply chain. In
addition as part of their global strategy BMW joined the "Global Compact Practice" group in
2003 and have extended those practices to their suppliers along with their sub-suppliers. As
mentioned earlier achieving sustainability, is carried out on every part of every part of the
supply chain including, its procurement process. The (BMW Group, 2008) report describes the
quality assurance procedure for the supplied parts and the circumstances under which these
procedure have to be implemented. The key parameters used in supplier selection that are
described in the report include, product innovation, product quality and robustness in
production, delivery capability and on-time delivery, value creation and sub-contractor
management. They are selected and evaluated in different phases based on the scope of service
or type of supplier (concept suppliers, series development suppliers & market suppliers) as
shown in figure 5. The concept supplier develop the technical concept and nominated
approximately 38 months before series production. The series development suppliers are
nominated before 30 months and the market suppliers who supply standard parts for the series
are nominated 15 months before. Each new potential supplier as well those planning to change
their product or processes in any way mist adhere to the BMW group sustainability
requirement.
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ANALYSIS OF BMW'S GLOBAL SUPPLY CHAIN - ITS PRODUCTION DISTRIBUTION - SOURCING STRATEGIES
AND MECHANISMS
Fi g u r e 5 : Ty p e o f S u p p l i e r s , R e s p o n s i b i l i t y a n d S c h e d u l e s , S o u rc e - ( B M W G ro u p , 2 0 0 8 )
Nomin ation
date
Up to approx.
38 MbS
Series development
sup pliers
Up to approx.
30 MbS
M a r ke t s u p p l i e r s
Up to approx.
15 MbS
More than 50 percent of the components including door panels, front and rear axles and exhaust
systems are brought in by the suppliers in a "just in time", 'just in sequence"(JIT/S) process to the
right poll in the assembly line. This not only helps the firm to save space and minimize stocks
(both in transit stocks and facilities stock) but also helps reducing the total cost of production.
Typically there is only about one and half hours of stock on the assembly line at any given
point of firm. (Ogle 2013) reports that approximately 75 percent of the sourcing volume is
sourced by JIT/JIS and further divided as 90 percent from JIS and 10 percent from JIT. This is
achieved through the supply mechanisms explained in figure 6. There are no intermediate
stocking points and supplies are delivered directly to the assembly stock.
As discussed earlier once the data is captured using mySAP, the "custom-configured
manufacturing order" which includes all relevant data on the pads necessary to build the car,
are sent from BMW's planning system to the appropriate suppliers (Ambe 2010). There are
two schedules involved in the purchasing mechanism, one is the 'Yong-horizon " forecasts and
the "short-horizon" JIT/JIS delivery schedules.
ANALYSIS OF BMW'S GLOBAL SUPPLY CHAIN - ITS PRODUCTION DISTRIBUTION - SOURCING STRATEGIES
AND MECHANISMS
As shown in figure 5, the long-term requirement is typically done in 4 month widow which
typically constitutes of standad vehicle components or those part of a special vehicle program.
The short term requirements are purchased within 3 week window. Once a FAB (precise
request) is received, the supplies arrive based on the evenly distributed customer order. The
actual assembly date may differ from the SWET dates (received target goods receipt date). The
main control sends a TACHO message (every 15 minutes) which gives the current status of the
production (ERP Champs 2012). The arrived parts are then allocated based on the SPAB
(sequential request) into corresponding points in the assembly line (Bartow 2007). These
purchasing and supply mechanisms provides robustness and cost saving for the rim.
3.3.3 Cooperation and Collaboration with its Suppliers
Maintaining good relationships with the supplier is vital for any car manufacturer more so for
a firm like BMW, whose supply chain is a lot dependent on responsiveness and quality of the
supplies. As the firm uses the "Just-in tine" and "Just-in-sequence" mechanisms, collaborating
and corrununicating on a real time basis becomes an absolute necessity. Accurate and timely
information is a key aspect of a managing and controlling a supply chain. As pointed out by
(Chopra 2013) this information gets distorted as you move across the chain, upstream from
customer or retailer to the source of raw materials which causes the bullwhip effect. This can
be either due to conflicting views on the objective, or due to delays because of the sheer
complexity of the network. BMW negates this by integrating advanced technologies and IT
systems such as EDI (for larger suppliers) and mySAP while emoting that it is developed
alongside with its suppliers ( in some case tier 2 suppliers ) and distributors (Ambe 2010). In
addition (Sabel 1989) points out that the BMW's emphasis on collaboration has turned the inhouse manufacturing into a strategic teaming process to explore boundaries beyond its direct
expertise. The firm as well as its suppliers has benefited from the mutual knowledge transfer,
for example participation with Cecigram in France for new production technobgies and Leowe
opta for electronics way back in 90's. The suppler network in North America is tied together
by its Process development centre that works together with suppliers. The group plays crucial
role in the development of its suppliers. Even in newer markets such as India and China the
firm enjoys a personal connection with its local suppliers which is a tremendous asset. The
firm
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ANALYSIS OF BMW'S GLOBAL SUPPLY CHAIN - ITS PRODUCTION DISTRIBUTION - SOURCING STRATEGIES
AND MECHANISMS
benefits from understanding the local requirement more comprehensively and make
appropriate strategic changes in the decision making process.
The automobile industry has seen a lot of changes since its inception. The emphasis has shifted
BM W M an ufa ctu ri n g Co .
The F uture of P rernhon Manufacturing. - Effic ient
C h an g e . I n U S Au to mo t i ve S i rat eg a rei
9,X.,
1919
1 MO
Do wd. Cow es
11110
4010
from a mass production system in the early part of the 20th century to a lean production
system in the 1990's (seen in the TPS-Toyota Production System) and now to a more demand
driven process over the last decade (Than 2006). Earlier the norm was "built-to-stock" where
the stock is produced to a fixed schedule based on expected demand and where enough units are
built keeping the car manufacturer's warehouse capacity in mind. This typically was the case
for most automobile manufacturing firms in order to achieve "economies of scale" for the
continuous production of the same product as producing in large numbers would help in
reducing "per unit cost" of the vehicle. However times have changed and the ability to deliver
customized cars while maintaining shorter delivery times are increasingly gaining importance,
especially in the premium segment. In addition there also runs a risk of diseconomies ofscale"
ANALYSIS OF BMW'S GLOBAL SUPPLY CHAIN - ITS PRODUCTION DISTRIBUTION - SOURCING STRATEGIES
AND MECHANISMS
131 9
ie. after a certain point where the optimum capacity is reached (also known as the "break-evenpoint"), results in cost escalation with increase in production. Manufacturers need to strike the
right balance and must be able to be flexible with changes in demand which is a key
requirement in the volatile environment seen in the automobile industry. The production
planning in BMW revolves more around the "pull" mechanism where customer demand rather
than forecasting drives the production cycle (QAD 2005). It achieved through Build-to-order,
just in time and just in sequence process which is discussed next.
3.4.1 Build -To-Order Supply Chain (BOSC)
Build-to-Stock
Build - to - Order
Customized vehicle
technology have enabled automobile manufacturers to have larger product range in order to capture all kinds of
market. This sheer complexity in the product range as well as customizing products to cater to the specific
needs
auto
141
differentiation" strategy where the final configuration of a product is postponed as much as possible. In
BMW, the production 'follows the market" which uses a "build-to-order" mechanism for their production. It
addition (Treville 2004) explains how BMW uses the partial demand information arrived from the BTO
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ANALYSIS OF BMW'S GLOBAL SUPPLY CHAIN - ITS PRODUCTION DISTRIBUTION - SOURCING STRATEGIES AN D
MECHA NISM S
in full filling its forecast mechanisms for advanced production in case of production shutdowns.
Tablet shows the keys aspects that differentiates BOSC with traditional supply chains. It
leverages the advantages of technologies and outsourcing to cater to the specific needs of the
customer with quick response times. The
COSP or KOVP abbreviated in German where the customer and not the car planned by the
firm defines the production process (BMW Group, 2013). It gives the customer a whole new
range of services like simple online processes that is effectively used by participants in the
supply chain in achieving clarity, flexibility and on time delivery. The BOSC in BMW is so
effective that it enables customers to make changes six days prior to delivery of the vehicle
which includes even a change in colour (Gtmasekarana 2005). Through this BMW is able to
achieve higher level of responsiveness and customer satisfaction. The author also elucidates
other aspects captured within this mechanism such as holding zero inventory on finished goods
as well as work-in-process inventories.
D i ffe r en c e b et w een t ra d it i ona l an d B u i ld -t o -or d er Su pp ly C ha i ns
R e fer en c e
Market ing
Tra d it i ona l
B u i l d - t o - o r d e r
PULL
- bu ild to cust om er
order
P rod u ction
Focus
Logistics
M a s s Ap p r oa ch -
on
level
and
stable
(non-differentiated)
Customer Relationship
D ealer-owned
Finished
Shared
across
the
ext ended
enterprise
F i n is h ed G o od s I n ven t or y
goods
in ventor y
Strategic
part
buffers
buffers
and
levels
7.Suppliers
Collaborative:r esponsive
- Key aspects of Traditional and Build-to-order supply chains, Source - (Deloitte Consulting, 2004)
ANALYSIS OF BMW'S GLOBAL SUPPLY CHAIN - ITS PRODUCTION DISTRIBUTION - SOURCING STRATEGIES
151 11
AND MECHANISMS
16112
concept helped in reducing production tines by half compared to those built on conventional
lines especially considering the scab at which it is used.
171
The distribution strategies revolve around the demand which are periodically evaluated. The
main idea is to unload in posts where most of their customers reside, which helps in the
reduction of lead times (Ogle 2013). Although this can be an expensive affair the firm is always
looking for ways to optimize is distribution network through their "build for distribution"
projects. The materials steering department handles all the inbound transport which constantly
in touch with BMW facilities, suppliers and purchasing departments.
The outbound distribution have multiple configurations based on the location and demand and
uses storage facilities both on-site and off-sie. The delivery mechanisms can either be direct
delivery to the customer, or through dealers (showrooms), or including the distributors in the
chain as shown in the figure 10.
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ANALYSIS OF BMW'S GLOBAL SUPPLY CHAIN - ITS PRODUCTION DISTRIBUTION - SOURCING STRATEGIES
AND MECHANISMS
In some regions like North America it more centralized and use central stocking points which
has its own advantages (Kurylko 2012). Here the cars allocated to the dealers goes into a central
pool instead of shipping all the cars and BMW pays for the storage costs until the dealer gets a
buyer. This helps stores to save on floor planning and cost associated with transporting
swapped vehicles. Significant saving are made on the transportation cost and also allows the
dealers to choose from bigger pool which is one the most important benefit, keeping the end
customer in mind. The firm also uses cross-docking facilities, for example in Bavarian Worth
an der Isar, Germany that helps to reduce traffic within plants and optinize transportation costs
(Ogle 2013). In its Rosslyn plant in Pretoria, South Africa, the assembled car is taken to the
warehouse (distnbution centre) first and then transported to the dealers from where the
customers collects it (Kaps 2006). In the year 2013, close 260,000 vehicles have been
delivered to the customers which was a 7.1 percent increase fiom the previous year (Ogle
2013). The growth mainly came from Britain, Ireland and Russia where sales climbed in 26 to
28 percent range. (Ogle 2013) points out that this was mainly due BMW's efficient supply chain
network, particularly the distribution network.
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ANALYSIS OF BMW'S GLOBAL SUPPLY CHAIN - ITS PRODUCTION DISTRIBUTION - SOURCING STRATEGIES
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Raw Materials
Used Products
Waste
Forward
R ev e rs e
Waste
In recent years reverse logistics has become an important aspect of the supply chain and firms
are leveraging it to gain competitive advantage. Reverse logistics encompasses all operations
that relate to the reuse of finished goods as well those surplus materials used is the forward
chain. As shown n the figure 11, there are various points in the chain other than the used
product from the consumer from which materials can be reused. In order to design the reverse
logistics framework, firstly the drivers needs to be identified.
Moo
savings on raw material and energy, customer satisfaction, emission reduction. However as
pointed out by (Joesph 2014) reverse logistics can be an effective cost control mechanism.
BMW has competent reverse logistics framework unlike many other automobile manufacturers
where reusable, re-manufacturable and recyclable automobile components are effectively
utilized. As per (BMW Group, 2014) report, in the production cycle itself; the firm uses a
"closed-loop" mechanism where any viable residual materials are used on the same machine.
The firms also has the `post-industry-bop" mechanism where used materials such as sheet metal
scraps, old plastic containers etc. are recycled back into production. As reported by
(Somasekhar 2002) in Germany once a car complete 12-15 years it is must that the owner
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ANALYSIS OF BMW'S GLOBAL SUPPLY CHAIN - ITS PRODUCTION DISTRIBUTION - SOURCING STRATEGIES
AND MECHANISMS
handover the car to the manufacturer or an authorised dismantling plant. BMW make this
process easy through its Lohhof plant near Munich It uses high tech gadgetry and methods to
rapidly dismantle cars. It is reported that on average 2000 BMW cars are dismantled by this
unit creating about 1700 tonnes of body shells, 200 tonnes of operating fuel, 20 tonnes of plastic
and about 30 tonnes of no ferrous metals resulting in 1.5 million earned by recycled parts. It
has also become the preferred choice for other car manufacturers such Mercedes and Porsche.
Product `Ye-call" or "Call-backs" which are also part of the reverse bgistics process.
Manufacturer often have to re-call vehicles either because it not giving the guaranteed
performance, for safety reasons or violation of certain govemment regulation. These causes a
huge financial burden on companies. BMW too faced these scenarios but used this as an
opportunity to increase brand image and customer satisfaction. As shown in figure 11, the
called back products are inspected and evaluated before they can be sent to the ref ibis hing,
re-manufacturing processes or for waste disposal. For example, in 2014 BMW had a massive
re-call for over 1.6 million 3 series cars manufactured from 2000 to 2006 due to a faulty air bag
system which was a safety issue. There also cases when parts have to be replaced. These
replaced parts are repaired either sent to dealer as new spare parts or used back in the
production
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ANALYSIS OF BMW'S GLOBAL SUPPLY CHAIN - ITS PRODUCTION DISTRIBUTION - SOURCING STRATEGIES
AND MECHANISMS
index. In addition their acquisition of Rover group (MINI) and Rolls-Royce have further added
to existing brand image. The firm also benefited from technologies and practices used in their
supply chain along with increased knowledge of the market they were serving. Their constant
innovation and continuous improvement are ones that hard to match. The latest mobility
services "drive now" and the new i3 model are examples of this.
Having a global supply chain poses it own challenges which leads to some of the weaknesses.
For the study carried out we found that BMW's manufacturing cost are relatively higher than
many other firms. This mainly due higher purchasing cost as best of suppliers are used as well
the skilled workforce that is required. Though these are also their strengths. Also many of the
key components such as engines are imported which contribute to higher import costs.
However the firm are exploring options of setting up R&D facilities and local manufacturing
of engines in countries lice India drawing the line with China. BMW;s cost of repair compared
to other car makers in the premium segment is known to be high. Though the firm have brought
about extended warranty periods for their cars, there is still scope for improvement in this area.
Their customization of cars also do contribute to higher costs in manufacturing than those
achieved through mass economies of scale or mass production But this gives opportunities to
the firm for improving the mass customization processes.
One of the main threats is the increasing competition in their market segment. Volkswagen in
the executive segment, Daimer-Chrysler's Mercedes and Toyota's Lexus in the luxury segment
along with their competitive pricing take pie of BMW's market share. The other threats are the
risks involved in local sourcing which includes duplication of intellectual assets and grey
marketing. BMW's mainly faces these challenges in countries lice Russia, Poland, Turkey and
some African nations. The fluctuating currency and recession in the European Union were the
other main threats to BMW's supply chain.
5. Recommendations
In this section we discuss the opportunities for BMW group and give our views on how the
firm can improve their supply chain activities considering the threats and weaknesses
discussed in the previous section. As discussed earlier the firm faces increasing completion form
Japanese brands in the premium segment. The firm would need to develop mechanisms to
reduce costs
221 18
ANALYSIS OF BMW'S GLOBAL SUPPLY CHAIN - ITS PRODUCTION DISTRIBUTION - SOURCING STRATEGIES
AND MECHANISMS
compete with Japanese films pricing strategy. Japanese firms takes lesser time to launch a new
product compared to BMW. This another area where further improvements can be made in
terms of their design and prototyping which usually 5-6 years for a new product launch. BMW
makes big changes less frequently. Though these have their own advantages lice incorporating
breakthroughs late in the production cycle, lead times can be reduced by evolving a strategy
where small incremental changes can be made more frequently as followed by Japanese firms.
As we have seen the concept development and nomination of these suppliers takes close 3 years
which can be further reduced. We also see that there are number of external supply chain
contacts which can be brought under one roof under a single partner or subsidiary company.
As we have seen BMW have effectively penetrated to newer developing markets where there
are lot of cash-strapped potential customers in the mid-income category. We recommend to
BMW to have R&D centres in these countries that can develop cars that cater to the
requirements of these markets. Such as more fuel efficient and lower priced version of electric
and hybrid cars. Some of their core suppliers could also set up base in these location saving on
inventory, transportation and distribution costs. But by doing so they can also reduce the
threats of grey marketing and duplication of intellectual assets. They can work with local
governments in framing policies and framework to keep this in check.
6. Conclusion
As seen in this study the automobile industry is faced with huge challenges due to the
fluctuating market environment, changing demands of the well informed customer and cut
throat competition. All these factors have made i imperative for automobile chains to be more
responsive and flexible. BMW have well understood these challenges associated with today's
environment and have incorporated various technologies, strategies and mechanism in their
supply chain. In spite of the odds the firm has shown great character and have demonstrated to
be a competitive enterprise and a long term player. Its triple bottom-line approach of economic,
social and environmental sustainability has enabled the firm to be one of the top auto makers
in the world.
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