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https://us-mg6.mail.yahoo.com/neo/launch?.rand=6a4ldjcm63qrm#6080080290
Subject:
From:
discsupport@seagate.com (discsupport@seagate.com)
To:
mohankseb@yahoo.com;
Date:
Hi Mohan,
Thank you for contacting Seagate Support.
I understand that you have purchased the drive from flipkart. I would like to inform you that the reason for the rejection of your drive is that the top cover mismatch with base
plate and also few components from the drive has been changed. Hence, we will not be able to help you with warranty support with this drive. Thereby, I would request you to
contact your point of sales.
Request your kind understanding on same.
Please reply to this email if you require further assistance or give us a call at 000.800.440.1392. We are available from 9:00 am to 6:00 pm
Indian time Monday - Friday.
Regards,
Sania
Seagate Support.
1 of 2
12/10/2015 3:51 PM
https://us-mg6.mail.yahoo.com/neo/launch?.rand=6a4ldjcm63qrm#6080080290
Hi Mohan,
Thank you for contacting Seagate Support.
This is a follow-up email regarding the concerns which you reported us about your hard drive with serial : S2ZPJ9DD347356. Please be advised that our
limited warranty is void if a product is returned with removed, damaged or tampered or any alterations of any component of the hard drive. As such, relating to
this scenario, we would be unable to consider your drive for warranty as per our policy and we request your kind understanding on the same.
Please refer the links below to know more on our policy:
Limited Consumer Warranty Statement:
http://www.seagate.com/in/en/ support/warranty-and- replacements/limited-consumer- warranty
India Limited Warranty Statement:
http://www.seagate.com/in/en/ support/warranty-and- replacements/india/warranty
India Warranty Claim Validation Process:
http://www.seagate.com/in/en/ support/warranty-and- replacements/india/claim- validation/
Please reply to this email if you require further assistance or give us a call at 000.800.440.1392. We are available from 9:00 am to 6:00 pm
Indian time Monday - Friday.
Regards,
Sania
Seagate Support.
2 of 2
12/10/2015 3:51 PM