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FinacleCommonFAQ1forPromotionprocessin
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11/23/201205:47:00PM
Finacle,FINACLECOMMAND,FinacleCommands,finacleFAQ,finacle
frequentlyasked,finaclemenu.finaclemenuoptions,FTIquestions,GECM,HCRT,HUPM,ILINKWEB,PWMNT,
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DearUsers,followingarethemostcommonlyaskedfrequentlyaskedquestionwhicharemaybeaskedduring
yourpromotionprocessandapartfromthatBeingaBankeranduseroffinacle,itwillsharpenyourknowledge
aboutfinacleandfinaclecommandsandmenuoptions.
FinacleCommonFAQ1?
1)Whoisacaptiveuser?
A"captive"userisonewhocanputthroughtransactionsaffectingthedataofhisSOL(branch)alone.Hecan
alsoinquireintothedatabasepertainingtootherSOLprovidedthemenuheisinvokingis"free".
2)Whoisafreeuser?
A "free" user is one who can put through transactions affecting the data of his SOL as well as other SOL,
provided the menu he is invoking is also "free". It should be noted that the "free" user could put through
transactions affecting only the customer accounts of other SOL and not office accounts. It should be
remembered that even though the user is "free", he couldn't access the database of other SOL if the menu
is"captive".
3)Myuseridislocked.WhatcanIdo?
Incasethemenuislockedandtheuserisnotallowedtologintothesystemagain,thenbygoingthroughthe
menuSACwehavetodelete(unlock)theuser.Thisactivitycanbeperformedbyanysupervisorystaffofthe

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processinBan...
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branch.

Freezing/UnfreezingofAccountsusing
finaclecomm...

4)IwastransferredfromanotherbranchwhereIhadaFinacleuseridandpassword.DoIhavetotake

286selectiveFinaclemenuoptions/
Finaclecomma...

freshuseridinthenewbranch?
Thereisnoneedtogeneratefreshuserid.IftheemployeeistransferredtoanotherSOL,theSOLoftheuserin

Finaclemenu/commandtoprintPassBook

thesystemcanbechangedtothecurrentSOLthroughDCthroughfinaclemenu/commandCSE.thisdoesn't

GetfamiliarwithFinacleMenus/Commands
andFavo...

requireanyverification
5)Idonotwantcertainuserstoaccesscertainaccounts.CanIrestrictthem?

TermDepositRelatedFAQs

UserscanberestrictedfromaccessingcertainaccountsthroughthemenuAACM.

FinacleCommands/MenusforTerm
Deposits

6)Oneoftheusersinthebranchisgoingonlongleave.Iwanttodisabletheuserfortheperiodofleave.

FinacleCommandsforManagingClearing
Cheques/Dr...

HowcanIdoit?
youcandothisthroughfinaclecommand/menuHUPM.inFunctionModifyyouputthedateuptowhichitwill
bedisabled.

Finaclecommands/menusforLOCKER
maintenance
TransactionRelatedFAQs

7)Ihaveidentifiedcertainuserstoperformtellerduties.HowdoIattachtellerdutiestoauser?
IthastobeensuredthattheuserisdefinedasatellerbytheDC.Thereafterhis/herIDhastobelinkedtoan

FinacleCommandsforDemandDraft

officeaccount/telleraccountthroughmenuoptionGECM.Thiscanbedoneatthebranchlevel.

FinacleCommandGECMTellerCash
AccountMaintain...

8) Today is a holiday but I want to work on Finacle. But the system is not allowing me to log in and is

FinacleCommandsDoyouknowthese?

promptingforanotherusertoverify.WhatdoIdo?

FinacleCommandTMforTransaction
maintainance...

Asasecurityfeature,anyusercanlogintotheFinacleapplicationonlyifanotheruserauthorizestheloginon
anydaymarkedasholidayintheSOLcalendarbyusingfinaclemenuCTM.

FinacleCommandsforAuditorsinBank

9)HowdoIchangetheApplicationPassword(Finaclepasswordusedduringloginprocess)

FrequentlyusedFinacleCommands

Go to background menu (click on background option) and use PWMNT option to change your application

Infosys,theUniversalBanking
TransformationPart...

password

WhyFinacle?
10) Components of available balances are not known within an account.How much is reserved by the
systemforclearing,howmuchisfloating,howmuchcanbewithdrawnbythecustomer?
IfyouareinTMscreen,usesuboptionBinthemiddlepartofthescreenandpressAccept.IfyouareinACM,go
in Inquire mode, give account number and use suboption M and accept. Alternatively, use

WhyCBSinBankingIndustryworldwide?
FunctionKeysusedwithfinaclecommands
inFinacl...

HACCBAL/ACCBALmenuoptionandspecifytheaccountnumberforwhichyouneedthedetails.

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11)IhaveopenedanaccountunderthewrongGLsubheadcode.HowdoIrectifyit?

April(1)

UseTACBSHtochangetheGLSubheadcodeofthegivenaccount
12)HowtofindouttheJointholdernamesforJointAccounts?

POPULARPOSTS

UseACMoptionandusesuboption>AJointholdersnames.
13)HowtoreversetheProxyTransactions?
UseSPTMoptiontoreversetheproxytransaction

286selectiveFinaclemenuoptions/Finacle
commandsforyourreadyreference
DearUsers,Ihavecompiled286selective
Finaclemenuoptions/Finaclecommandsfor
yourreadyreference.Ihopethispostwillhelp...

14)Cashisnotbalancedwhichreportstotaketocrosschecktheentries?
UsePTWandgeneratethereportusingoptionCCashWasteandcrosscheckthetransactionsoruseFTI/FTR
to check for particular amount by giving trantype as CCash and tran amt low and tran amt high. Check for
unposted trans, if any. Teller wise cash reports also can generated using the menu ACLPOA for the office
accountattachedtotheteller.
15)WhileclosingtheaccountsystemgivesmessageInterestnotuptodate?
UseACINToptionanddotheinterestrunforthisaccount.
16)CanIadjustpartamountsagainstsinglecreditavailableinPointingtypeofaccounts?
Yes,youcangotoadditionaldetailsandpickuptheamountbyselectingtheamountoutstanding.
17)UnabletoprintreportsfromFinacle,wheretocheck?
FirstcheckwhethertheIlinkWebisactiveornot.IfIlinkWebisnotactive,clickonIlinkweb.exetoactivatethe
ilink.Checktheprinterstatus.
18)Whatisaparttran?
Eachtransactionconsistsofminimumonedebitlegandonecreditleg.Eachvoucherineachlegisknowsasa
PartTran.
19)Whendoesthesystemgeneratetransactionserialnumberforthetransactionsinitiatedbytheusers?
Thetransactionserialnumberisgivenafterthetransactioniscommittedi.e.afterpressingF10,andthesystem
acceptsit.Thesystemgeneratesaserialnumberforeverysetoftransaction

HugeCollectionof900sFinacleMenu
DearReaders,wepresentthelargestcollections
everofFinacleMenu,havingmorethan900
menuoptionforyourreadyreference.Thisc...
ListofBanksusingFinacle
worldwide
Finacleistheuniversalbanking
solutionofchoiceofallleading
banksandlargeregionalbanks
acrosstheworld.Leading
universal,reta...
OpeningofSBandCurrent
AccountinFinaclethrough
OAACMenu
Dearreaders,wehavealready
coveredthetopicsonCustomerID
creationindetail,accordinglywe
arepresentingtheprocessofaccount...
FrequentlyusedFinacleCommands
1.Tochangeeducationloanfromsimplerate
ofinteresttocompoundrateofinterest
EDUEMI2.Chequealre...
Finaclemenu/commandtoprint
PassBook
TheoperatorinaBankfrequently
usesthiscommand/menufor
passbookprinting.beforegettingin
toPassbookprintingletshave

20)HowdoIdifferentiatebetweentheusercreatedtransactionandsystemgeneratedtransaction?
AtransactiongeneratedbythesystemwillhavetheprefixStothetransactionnumbergeneratedanduser
createdtransactionsareprefixedwithMorcustomprefixforthembydifferentBanks.
21)CanIdeleteasystemgeneratedvoucher?

somere...

No.Theusercannotdeleteasystemgeneratedvoucher.Theusercanreversethesystemgeneratedvoucher
usingthemenuHCRT.
22)Whatare"warning","exception"and"error"?
Before accepting the transaction and giving the transaction serial number, the system will validate all the
exceptions defined in the application.If the exception is defined as a Warning, the user can complete the

FinacleCommandTMfor
TransactionmaintainancePartI
TM(TRANSACTION
MAINTENANCE)finacle
commandforTransactionsInday
todaybankingoperationvarious
customersaremakingtransaction...

transactionbyoverridingthewarning.IftheexceptionisdefinedasException,thentheuserwhohassufficient
workclasstooverridesuchexceptionsalonecancompletethetransaction.Thisisthesameeveninthecaseof
system generated transactions. E.G Against clearing or TOD to an account , which can be executed by
appropriateauthorities.IftheexceptionisdefinedasanError,thennousercancompletethetransactionand
eventhesystemgeneratedtransactionswillnotgothrough.Eg.StopPayment/PostDatedchequescannotbe
passedbyanyuser.

AccountOpeningthroughfinaclemenuOAAC
inshort
AccountOpeningthroughOAACMenuDear
Users,Todaywearecoveringtheaccount
OpeningProcedureinshort.ThisPostisshared
byo...

23)Whiletryingtopostatransaction,Ihaveencounteredanexception.Howtodealwiththis?
Theminimumworkclasswhichisrequiredtopostanexceptionaltransactionandtheminimumworkclass,
whichisrequiredtoapprovetheexceptionaltransaction,isdefinedinthemenuEXCDM.Iftheuserhaving
sufficientworkclass,postsanexceptionaltransaction,thentheuserwhoishavingsufficientworkclasstoverify
anexceptionaltransactionshouldverifythetransaction.Ifthesametransactionispostedbyauserhaving
sufficientworkclasstoapproveexceptionaltransactions,thenthesystemwillnotpromptforverification.The
verificationofexceptionaltransactionscanbedonethroughthemenuTEA.Theusercaninquireintothe
exceptionaltransactionsthroughthemenuTEI
24)Whatisthedifferencebetweenentering,postingandverifyingatransaction?
Therearethreestagesforcompletingatransaction,whichcanbeperformedbytheusersdependingontheir

Freezing/UnfreezingofAccounts
usingfinaclecommand/menu
optionAFSM
Bankneedtofreezetheaccount
forvariouspurposesasperthe
freezingordersbydifferenttypesof
authorities.Bankitselfalsofreeze...
FinacleCommandsforAuditorsinBank
Auditorsareoftenreviewtheavailablereportsin
theCBSsoftwareofthebankbranch.Theyaudit
throughtheauditmenuand/orwiththeh...

workclass.TheyareEntering,PostingandVerifying.Atthestageof"EEnter",nodataisupdated.Thesystem
willgenerateaserialnumberforeachparttranandisdisplayedinthescreenatthetopontherightside.Atthe
stageof"PPost",thedataisupdated
Thesystemwillgenerateatranidatthestageofentryorpostingdependingoncommit(F10)pressedbythe
user.Thestage"Verify"doesnothaveanysignificanceinFinacleasfarasdataupdateisconcerned.Inorderto

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havetheMakerandCheckerconceptthetrasactionneedsbeverifiedbyotheruser.Butitshouldbenotedthat
unlessalltransactionsareverified,theendofday(EOD)couldn'tbedone.

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25)Canallusersenter,postandverifyatransaction?
No.Dependingontheworkclasstheyareassociatedtheuserscaneitherenter&postorverifythetransaction.
Atnopointoftimethethreeactivitiesarecompletedbyoneuserandinterventionofotheruserisrequired.

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26)Canthesameuserdotheentering,postingandverifyingatransaction?
6

No.Asingleusercannotdotheentering,postingandverifyingatransaction.
27)Canthesameuserdothepostingandverifyingofatransaction?
Yes.Dependingupontheworkclass,thetransactiondonebyotherusercanbeposted/verifiedbysameuser.
28)Canthesameuserdotheenteringandpostingofatransaction?
Yes.Dependingontheworkclasssomeuserscandoonlyenteringofatransactionwhilesomeotherscando
bothenteringandpostingofatransaction.
29)Atransactionhasbeenenteredbyoneuserandpostedbyanotheruser.Doesthisrequireverification
bythethirduser?
No.Atransactionneedstwousersforitssuccessfulcompletion.Whenatransactionisenteredbyoneuser,and
postedbyanotheruser,thesystemupdatestheverifierfieldwiththeuserwhohasposteditautomaticallyand
hencedoesnotrequireverification.
30)HowdoIknowwhetheravoucherisinentered,postedorverifiedstatus?
TheusercanusethemenuHFTI/FTIandqueryonthetransactions.Therearevariouscriteriaonbasisofwhich
thesystemwilldisplayareport.IftheuserclicksonanyparticulartransactionincaseofHFTI,thesystemwill
displaythefulldetailsofthatparticulartransaction.InthecaseofFTI,theuserwillhavetoselectthetransaction
andpressCTRL+Etoexplodethetransaction.
31)IhavewronglypostedaparttransactionbypressingPandF4butIhavenotyetcommitted/savedthe
transaction.HowcanIsetitrightwithoutredoingthewholeexercise?
UsesuboptionR(Resetthetransaction)inthesameplacewhereyouhadusedPoptionwhileposting
nowpressF4(Acceptkey).Theparttransactionwillcomebacktounverified/unpostedstate.Itwillbereset
32)Howtoseewhohascreated/modified/posted/verifiedandtimewhenthetransactionwasposted?
UseTMoptionandinthesuboptiongiveOOtherparttraninquiryandpressF4toknowthedetails
33)WhenpostingatransactionsystemgiveserrorAdditionaldetailsnotentered?
UseTMsuboptionAAdditionaldetailsscreen,entertheadditionaldetailsandthenposttheparttran.
ThesearenormallywhenwedotheHOrelatedtransactions.
34)Whatisthedifferencebetweenabackdatedandavaluedatedtransaction?
InabackdatedtransactionstheGLgetsupdatedfromthebackdategiven.InavaluedatedtransactionstheGL
doesnotgetupdatedasonthevaluedatebutwillhaveaneffectonlyforthecalculationofinterestasofthe
valuedate,eveniftheinterestisalreadycalculatedfortheaccount.Branchesareallowedtodoonlyvalue
datedtransactions.
35)HowdoIgoaboutputtingthroughavaluedatedtransaction?
Theusercanputthroughavaluedatedtransaction.Theusercaninputthevaluedateinthe"valuedate"fieldin
themenuTMorinothermenuswhileentering/postingthetransaction.Oncommittingthetransaction,thesystem
willdisplaythemessagetotheeffectthatitisavaluedatedtransaction.
36)CanIputthroughatransactionbetweentwocustomeraccountsacrosstwoSOLs?
Yes.ItispossibletoputthroughatransactionbetweentwocustomeraccountsacrosstwoSOLs,providedthe
userisa"FreeUser"andthemenuinvokedisalso"Free"

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2comments:
TarunSrivastava April2,2013at8:29AM
TheinformationregardingFINACLEMenusisveryuseful
Reply

TVRAAO September9,2013at5:04PM

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Pleasediscuss"workclass"andresponsibilities.
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CBSManualFinacleMenus/Commandsforyourreadyreference

HugeCollectionof938FinacleMenus
286SelectiveFinacleMenuoptions
CategorywiseCommonlyusedFinacleMenus
FinacleMenuoptions/CommandsforBankAuditors
FrequentlyusedFunctionkeysinFinacle

CustomerID&AccountOpeningrelatedMenuOptions/Commands

CustomerIDcreationandVerificationinFinaclebyusingCUMMmenu
CustomerIDcreationinfinacleinshortbyusingCUMMmenu
ChangingCustomerIDofaCustomer
AccountOpening(Savings/Current)inFinacleusingmenuoptionOAAC
AccountopeninginFinacleinshort
FrequentlyaskedquestionsrelatedtoCustomerIDandAccountOpening

DemandDraft/PayOrderrelatedMenuOptions/Commands

IssuingaDemandDraftusingFinacleMenuoptionsTM
IssuingMultipleDemandDraft/POusingFinaclemenuoptionTM
PrintingDemandDraft/POusingmenuoptionDDPRNT
CancellationofDemandDraftinFinacleusingmenuoptionDDC
MarkingaDemandDraftLostandissuingDuplicateDD
InquiryandReportsfinacleMenurelatedtoDemandDraft

MiscellaneousFinacleMenuOptions/Commands

StandingInstructionMaintenanceusingFinacleMenuOptionsSIM.
CreatingaMemoPadinFinaclePartI.
CreatingaMemoPadinFinaclePartII.
DeletingMemoPadinFinacle
MassTransactionPostinginFinacleusingFinacleMenuoptionTTUM.
Freezing&UnfreezingofaccountsinfinacleusingFinacleMenuAFSM
PassbookPrintinginFinacle
FinacleTellerCashaccountMaintenanceusingFinacleMenuGECM
FinacleMenuoptionTMforTransactionPostingandMaintenance

COMMANDSFORAUDITORS:

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AreyouanAuditorandauditingFinaclebased
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referenceisforyou.
(i)InterestReportforAccountsAINTRPT

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