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Printer overview Z25, Z35

Color Jetprinter™
Basic printing
Online User’s Guide for Mac OS X 10.0.3 to 10.1
Printing ideas

Maintenance

Troubleshooting

Notices

Index

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Lexmark Z25 Using this Guide 2
Lexmark Z35
Navigating
Printer overview
• Click the categories in the left pane to navigate the pages.
• Click the blue text to link to other parts of this Online User’s Guide.
Basic printing
• Click the arrows at the bottom of the screen to move forward and backward through
the pages.
Printing ideas
Searching
Maintenance 1 From the Acrobat Edit menu, choose Find.
2 In the Find What: box, type the word or phrase you want to search for.
Troubleshooting 3 Click Find.

Notices Printing
1 From the Acrobat File menu, choose Page Setup.
Index 2 From the Format for pop-up menu, choose Lexmark Z25-Z35, select the Landscape
orientation button, and then click OK.
3 From the Acrobat File menu, choose Print.
4 From the Printer pop-up menu, choose Lexmark Z25-Z35, specify the pages you want
to print, and then click Print.

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Lexmark Z25 Printer overview 3
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• Understanding the printer software
Printer overview
• Understanding the printer parts
Basic printing

Printing ideas

Maintenance

Troubleshooting

Notices

Index

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Lexmark Z25 Printer overview 4
Lexmark Z35

Printer overview Understanding the printer software


Your printer software includes the:
Basic printing • Page Setup dialog
• Print dialog
Printing ideas
• Lexmark Z25-Z35 Utility
To customize the settings for your document, use the Page Setup dialog and the Print
Maintenance
dialog. For more information on which settings to select for your document, see Printing
ideas. When you installed the printer software, the Page Setup and Print dialogs were set to
Troubleshooting these default settings:

Print Quality: Normal Paper Type: Plain


Notices
Paper Size: A4 or U.S. Letter

Index Orientation: Portrait

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Page Setup dialog
Printer overview
While the document you want to print is open, use the Page Setup dialog to select settings
such as paper size. To customize the settings in the Page Setup dialog:
Basic printing
1 From the File menu of your software application, choose Page Setup.
Printing ideas

Maintenance

Troubleshooting

Notices

Index

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2 Change the settings as needed.
Printer overview
From this pop-
up menu: Select: When you want to:
Basic printing
Format for Lexmark Z25- Format your page for printing with your
Z35 Lexmark Z25-Z35 printer.
Printing ideas Settings Page Attributes Choose a paper size, orientation, or scaling value
for your document.

Maintenance Summary View a summary of the current page settings.

For more information about these settings, click ? to view the OS X software Help.
Troubleshooting
3 Click OK to apply the settings and close the Page Setup dialog.
Notices

Index

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Print dialog
Printer overview
While your document is open, you can use the Print dialog to select settings that affect the
appearance of your document. To customize the settings in the Print dialog:
Basic printing
1 From the software application File menu, choose Print.
Printing ideas

Maintenance

Troubleshooting

Notices

Index

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2 From the Printer pop-up menu, choose Lexmark Z25-Z35.
Printer overview
3 Change the settings as needed.

Basic printing From the


pop-up menu,
choose: Select: When you want to:
Printing ideas Copies & Copies Specify the number of copies you want to print.
Pages
Collated Sort multiple copy jobs.
Maintenance
All or From Print all of the pages in a document or print a
range of pages.
Troubleshooting Layout Pages per Sheet Print multiple pages of your document on a
single sheet of paper.

Notices Layout Direction Print the pages of your document in a specified


order.

Border Print a border around each page of your


Index document.

Output Save as PDF File Print your document to a PDF.


Options

Color Options Document Color Choose a color setting.


Using this Halftone Choose a halftone setting.
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From the
Printer overview pop-up menu,
choose: Select: When you want to:

Basic printing Advanced Print Last Page First Print your document in reverse page order.
Layout
Mirror Print your document as a mirror image.
Printing ideas Quality & Paper Type Choose the paper type for your document.
Media
Print Quality Choose a print quality. You can choose from
Maintenance Quick Print, Normal, Better, or Best.
Note: Normal print quality is recommended
for most documents. Higher print
Troubleshooting quality settings result in better quality
documents for some paper types, but
take longer to print. For more
Notices information about the appropriate
print quality for your document, see
Printing ideas.
Index

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From the
Printer overview pop-up menu,
choose: Select: When you want to:

Basic printing Printer Lexmark Z25-Z35 Utility Open the Lexmark Z25-Z35 Utility.
Services
Troubleshooting View troubleshooting information in the printer
software Help.
Printing ideas
Order Supplies View supplies information or order supplies on
the Lexmark Web site.
Maintenance
Software Version View printer software version information.

Summary View a summary of the current print settings.


Troubleshooting
Save Custom Setting Save the current print settings for future use.

Notices 4 If you want more information about the settings in the Print dialog, click ? to view Help
on these items. When you are finished, click the red close button.
Index 5 Click Print to apply your settings and print your document.

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Lexmark Z25-Z35 Utility
Printer overview
Use the Lexmark Z25-Z35 Utility to monitor your printer and printer supplies. You can:

Basic printing
• Install cartridges • Print a test page

• Align cartridges • Obtain information on ordering supplies


Printing ideas
• Clean print nozzles • Obtain software version information

Maintenance
Using the Lexmark Z25-Z35 Utility
1 From a Finder window, click Computer and then double-click the OS X disk icon
Troubleshooting Library folder Printers folder Lexmark folder.

Notices

Index

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2 Double-click the Lexmark Z25-Z35 Utility icon.
Printer overview The Lexmark Z25-Z35 Utility appears.

Click the: Select: When you want to:


Basic printing
Cartridges tab Install/Change Specify cartridge settings in the printer software when
Cartridge installing or changing a cartridge. For more information,
Printing ideas see Replacing the print cartridge.

Align Align the cartridges. For more information, see Aligning


Cartridges the print cartridges.
Maintenance
Clean Print Improve print quality by cleaning clogged print nozzles.
Nozzles For more information, see Cleaning the print cartridge
Troubleshooting nozzles.

Print Test Page Print a test page to verify your printer is functioning
Notices properly.

Order Supplies Order supplies, such as print cartridges, from the


Lexmark Web site. For more information, see Ordering
Index supplies.

About tab Obtain printer software version information.

3 To learn more about what you can do with your printer, click the ? to view the printer
software Help. When you are finished, click the red close button.
Using this
Guide... 4 Click the red close button to close the Lexmark Z25-Z35 Utility.

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Printer overview Understanding the printer parts


The table on the next page describes each part.
Basic printing

Power supply
Printing ideas

Maintenance Paper support USB cable


connector

Troubleshooting Paper feed button and


Paper feed light

Notices
Power button and
Power light

Index
Front cover
Paper guide

Using this Paper exit tray


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Printer overview
Use this: When you want to:

Basic printing Front cover • Install or change print cartridges.


• Clear a paper jam.

Paper exit tray Stack paper after printing.


Printing ideas
Paper feed button Eject paper from the printer.

Maintenance Paper feed light Check the printer status. For more information, see
Understanding error messages and flashing lights.

Paper guide Make sure paper feeds correctly into the printer.
Troubleshooting
Paper support Keep paper straight in the printer. Make sure you fully
extend the paper support.
Notices
Power button Turn the printer on or off.

Power light Check the printer status. For more information, see
Index Understanding error messages and flashing lights.

Power supply Supply power to the printer.

USB cable connector Connect the printer to the computer with a USB cable.

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Printer overview Basic printing is as easy as:


Step 1: Load the paper
Basic printing
Step 2: Customize the printer settings
Printing ideas
Step 3: Print your document
Maintenance
Note: For help printing on specialty paper (such as photo paper, banner paper,
transparencies, or iron-on transfers), see Printing ideas.
Troubleshooting

Notices

Index

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Printer overview Step 1: Load the paper


You can load up to 100 sheets of paper, depending on the
Basic printing thickness and weight of your paper.
1 Make sure the paper support is upright and fully extended.
Printing ideas 2 Place the paper against the right side of the paper support
with the print side facing you.
Maintenance
Note: A4 size paper should extend beyond the top of
the paper support. The top of letter size paper
Troubleshooting should align with the top of the paper support.
Do not force the paper too far into the printer.

Notices 3 Squeeze and slide the paper guide to the left edge of the
paper.
Index For information about loading specialty paper, see Printing ideas.

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Printer overview Step 2: Customize the printer settings


If you are using plain A4 or letter size paper and you want normal print quality, you don’t need
Basic printing to adjust any printer settings.
If you are using specialty paper, such as photo paper, card stock, envelopes, or banner
Printing ideas paper, see Printing ideas to customize your printer settings.
For more information about the different printer settings, see Understanding the printer
software.
Maintenance

Troubleshooting

Notices

Index

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Printer overview Step 3: Print your document


After you load the paper and customize the printer settings (if necessary), you are ready to
Basic printing print:
1 From the software application File menu, choose Print.
Printing ideas 2 Click Print.

Note: The paper exit tray holds 50 sheets of paper. If you want to print more than
Maintenance
50 sheets, make sure you remove the first 50 sheets before you continue
printing.
Troubleshooting

Notices

Index

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Printer overview
• Printing photos • Printing labels
Basic printing
• Printing on premium • Printing handouts
Printing ideas (coated) paper
• Printing iron-on transfers
• Printing cards
Maintenance • Printing transparencies
• Printing envelopes
Troubleshooting • Printing a banner
• Printing color images in
Notices black and white

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Printer overview Printing photos


You can load up to 25 sheets of coated, photo, or glossy paper, depending on the thickness of
Basic printing the paper. You may want to print your photos on plain paper before loading photo paper and
changing your settings. This ensures that you do not waste photo paper perfecting the image
you would like to print. To print on photo cards, see Printing cards.
Printing ideas
Step 1: Load the photo paper
Maintenance • If your photo paper came with instructions, read them
carefully.
Troubleshooting • Make sure your paper is not used or damaged.
• Make sure the glossy or coated side is facing you.
Notices
• Load the paper against the right side of the paper support.

Index Note: Do not push the paper too far into the printer.

• Squeeze and slide the paper guide to the left edge of the paper.

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Step 2: Customize the print settings
Printer overview
For help, see Understanding the printer software.

Basic printing 1 Choose a paper size and orientation:


a From the software application File menu, choose Page Setup.
Printing ideas b From the Format for pop-up menu, choose Lexmark Z25-Z35.
c From the Settings pop-up menu, choose Page Attributes.
Maintenance
d From the Paper Size pop-up menu, choose the paper size for your photo.

Troubleshooting e Choose Portrait, Landscape, or Reverse Landscape orientation.


f Click OK.
Notices 2 Choose a paper type, print quality, and color setting:
a From the software application File menu, choose Print.
Index
b From the Printer pop-up menu, choose Lexmark Z25-Z35.
c From the pop-up menu in the upper left, choose Color Options.
d From the Document Color pop-up menu, choose Natural.
Using this e From the Halftone pop-up menu, select Airbrush.
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f From the pop-up menu in the upper left, choose Quality & Media.
Printer overview
g From the Paper Type pop-up menu, choose Glossy/Photo.

Basic printing h From the Print Quality area, click Better or Best for the print quality.

Note: Higher print quality settings result in better quality documents, but may
Printing ideas take longer to print.

Maintenance
Step 3: Print your photos
Click Print.
Troubleshooting Note: To prevent smearing, remove each photo as it exits the printer and let it dry
before stacking.
Notices

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Printer overview Printing on premium (coated) paper


You can load up to 100 pages of premium (coated) paper, depending on the thickness of the
Basic printing paper.

Step 1: Load the premium (coated) paper


Printing ideas
• If your paper came with instructions, read them carefully.
Maintenance • Make sure your paper is not used or damaged.
• Make sure the print side is facing you.
Troubleshooting • Load the paper vertically against the right side of the paper
support.
Notices
Note: Do not push the paper too far into the printer.

Index • Squeeze and slide the paper guide to the left edge of the paper.

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Step 2: Customize the print settings
Printer overview
For help, see Understanding the printer software.

Basic printing 1 Choose a paper size and orientation:


a From the software application File menu, choose Page Setup.
Printing ideas b From the Format for pop-up menu, choose Lexmark Z25-Z35.
c From the Settings pop-up menu, choose Page Attributes.
Maintenance
d From the Paper Size pop-up menu, choose the paper size for your document.

Troubleshooting e Choose Portrait, Landscape, or Reverse Landscape orientation.


f Click OK.
Notices 2 Choose a paper type and print quality:
a From the software application File menu, choose Print.
Index
b From the printer pop-up menu, choose Lexmark Z25-Z35.
c From the pop-up menu in the upper left, choose Quality & Media.

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d From the Paper Type pop-up menu, choose Coated.
Printer overview
e From the Print Quality area, choose Better or Best.

Basic printing Note: Higher print quality settings result in better quality documents, but may
take longer to print.
Printing ideas
Step 3: Print your document
Click Print.
Maintenance
Note: The paper exit tray holds up to 25 sheets of premium paper. To print more
Troubleshooting than 25 pages, remove the first 25 sheets from the paper exit tray, and
then continue printing.

Notices

Index

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Printer overview Printing cards


You can load up to 10 greeting cards, index cards, photo cards, or postcards into the paper
Basic printing support, depending on the thickness of the cards.

Step 1: Load the cards


Printing ideas
• If your cards came with instructions, read them
carefully.
Maintenance
• Make sure your cards are not used or damaged.

Troubleshooting • Make sure the print side is facing you.


• Load the cards vertically against the right side of the
Notices paper support.

Note: Do not push the cards too far into the


Index printer.

• Squeeze and slide the paper guide to the left edge of the cards.

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Step 2: Customize the print settings
Printer overview
For help, see Understanding the printer software.

Basic printing 1 Choose a paper size and orientation:


a From the software application File menu, choose Page Setup.
Printing ideas b From the Format for pop-up menu, choose Lexmark Z25-Z35.
c From the Settings pop-up menu, choose Page Attributes.
Maintenance
d From the Paper Size pop-up menu, choose the card size for your document.

Troubleshooting e Choose Portrait, Landscape, or Reverse Landscape orientation.


f Click OK.
Notices 2 Choose a print quality and paper type:
a From the software application File menu, choose Print.
Index
b From the Printer pop-up menu, choose Lexmark Z25-Z35.

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c From the pop-up menu in the upper left, choose Quality & Media.
Printer overview
d Choose:

Basic printing – Glossy/Photo Paper paper type for photo cards or Plain for other types of cards
– Better or Best print quality for photo and greeting cards or Normal for other
types of cards
Printing ideas
Note: Higher print quality settings result in better quality documents, but may
take longer to print.
Maintenance
Step 3: Print your cards
Troubleshooting
Click Print.

Notices Note: Remove each card as it exits the printer and let it dry before stacking.

Index

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Printer overview Printing envelopes


You can load up to 10 envelopes, depending on the thickness of the envelopes.
Basic printing
Step 1: Load the envelopes
Printing ideas Note: Do not use envelopes with holes, windows,
deep embossing, metal clasps, string ties, or
Maintenance metal folding bars.

• Make sure your envelopes are not used or damaged.


Troubleshooting
• Make sure the print side is facing you.
• Make sure the stamp location is in the upper left corner.
Notices
• Load the envelopes vertically against the right side of the paper support.
Index Note: Do not push the envelopes too far into the printer.

• Squeeze and slide the paper guide to the left edge of the envelopes.

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Step 2: Customize the print settings
Printer overview
For help, see Understanding the printer software.

Basic printing 1 Choose an envelope size and orientation:


a From the software application File menu, choose Page Setup.
Printing ideas b From the Format for pop-up menu, choose Lexmark Z25-Z35.
c From the Settings pop-up menu, choose Page Attributes.
Maintenance
d Select Paper Size to choose the appropriate envelope size.

Troubleshooting e Choose Landscape orientation.

Note: Many software applications are designed to override the envelope settings
Notices in Page Setup. Make sure Landscape orientation is also selected in your
software application.

Index f Click OK.


2 Choose a print quality and paper type:
a From the software application File menu, choose Print.
b From the Printer pop-up menu, choose Lexmark Z25-Z35.
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c From the pop-up menu in the upper left, choose Quality & Media.
Printer overview
d From the Print Quality area, choose Normal print quality.

Basic printing e Choose Plain for the paper type.

Step 3: Print your envelopes


Printing ideas
Click Print.

Maintenance Note: The paper exit tray holds up to 10 envelopes. To print more than 10
envelopes, remove the first 10 envelopes from the paper exit tray before
the others print.
Troubleshooting

Notices

Index

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Printer overview Printing color images in black and white


You can print color images in black ink.
Basic printing
Note: This setting is only available if there is a black print cartridge installed.

Printing ideas Step 1: Load the paper


• Make sure your paper is not used or damaged.
Maintenance
• Make sure the print side is facing you.

Troubleshooting • Load the paper vertically against the right side of the paper
support.

Notices Note: Do not push the paper too far into the printer.

• Squeeze and slide the paper guide to the left edge of the paper.
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Step 2: Customize the print settings
Printer overview
For help, see Understanding the printer software.

Basic printing 1 From the software application File menu, choose Print.
2 From the Printer pop-up menu, choose Lexmark Z25-Z35.
Printing ideas 3 From the pop-up menu in the upper left, choose Color Options.
4 From the Document Color pop-up menu, choose Black Only.
Maintenance
5 Continue customizing your document following the steps in Basic printing or
Printing ideas or continue with the next step.
Troubleshooting
Step 3: Print your document
Notices Click Print.

Note: The paper exit tray holds up to 25 sheets of paper or 15 photo cards. To
Index
print more than 25 sheets of paper, remove the first 25 sheets from the
paper exit tray before the others print. To print more than 15 photo cards,
remove the first 15 cards from the paper exit tray before the others print.

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Printer overview Printing labels


You can load up to 25 sheets of labels, depending on the thickness of the sheets.
Basic printing
Step 1: Load the labels
Printing ideas • Use only labels designed for inkjet printers.
• If your labels came with instructions, read them
Maintenance carefully.
• Make sure your labels are not used or damaged.
Troubleshooting • Do not print within 1 mm (0.04 in.) of the edge of a
label.
Notices • Make sure there are no missing or curled labels.
• Make sure the print side is facing you.
Index
• Load the labels vertically against the right side of the paper support.

Note: Do not push the label sheets too far into the printer.

• Squeeze and slide the paper guide to the left edge of the sheet of labels.
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Step 2: Customize the print settings
Printer overview
For help, see Understanding the printer software.

Basic printing 1 Choose a paper size and orientation:


a From the software application File menu, choose Page Setup.
Printing ideas b From the Format for pop-up menu, choose Lexmark Z25-Z35.
c From the Settings pop-up menu, choose Page Attributes.
Maintenance
d Select Paper Size to choose A4 or U.S. Letter.

Troubleshooting e Choose Portrait or Landscape orientation.


f Click OK.
Notices 2 Choose a print quality and paper type:
a From the software application File menu, choose Print.
Index
b From the Printer pop-up menu, choose Lexmark Z25-Z35.
c From the pop-up menu in the upper left, choose Quality & Media.

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d From the Print Quality area, select Normal.
Printer overview
e From the Paper Type area, choose Plain.

Basic printing Note: Higher print quality settings result in better quality documents, but may
take longer to print.
Printing ideas
Step 3: Print your labels
Click Print.
Maintenance
Note: The paper exit tray holds up to 20 sheets of labels. To print more than 10
Troubleshooting sheets, remove the first 20 sheets from the paper exit tray before the
others print.

Notices

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Printer overview Printing handouts


You can conserve paper by printing handouts. Handouts are multiple page images on a
Basic printing single sheet of paper. You can load up to 100 sheets of paper, depending on the thickness of
the paper.

Printing ideas Step 1: Load the paper


• If your paper came with instructions, read them carefully.
Maintenance
• Make sure your paper is not used or damaged.

Troubleshooting • Make sure the print side is facing you.


• Load the paper vertically against the right side of the paper
Notices support.

Note: Do not push the paper too far into the printer.
Index
• Squeeze and slide the paper guide to the left edge of the paper.

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Step 2: Customize the print settings
Printer overview
For help, see Understanding the printer software.

Basic printing 1 Choose a paper size and orientation:


a From the software application File menu, choose Page Setup.
Printing ideas b From the Format for pop-up menu, choose Lexmark Z25-Z35.
c From the Settings pop-up menu, choose Page Attributes.
Maintenance
d Select Paper Size to choose the paper size of your document.

Troubleshooting e Choose Portrait, Landscape, or Reverse Landscape orientation.


f Click OK.
Notices 2 Choose a print quality and paper type:
a From the software application File menu, choose Print.
Index
b From the Printer pop-up menu, choose Lexmark Z25-Z35.
c From the pop-up menu in the upper left, choose Quality & Media.
d Select a paper type for your document.
Using this e Select a print quality for your document.
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f From the pop-up menu in the upper left, select Layout.
Printer overview
g From the Pages per sheet pop-up menu, choose the number of pages you want to
print on one sheet.
Basic printing
h From the Layout Direction area, click the graphic that shows the order you want the
pages to print on the sheet.
Printing ideas
i If you want to print a border around each image, choose an option from the Border
pop-up menu.
Maintenance
Step 3: Print your handouts
Troubleshooting Click Print.

Notices

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Printer overview Printing iron-on transfers


You can load up to 25 iron-on transfers, depending on the thickness of the iron-on transfers.
Basic printing You may want to print your image on plain paper before printing it on an iron-on transfer. This
ensures you do not waste iron-on transfers perfecting the image you would like to print. When
the image prints to your satisfaction, load the iron-on transfers.
Printing ideas
Step 1: Load the iron-on transfers
Maintenance • If your transfers came with instructions, read them carefully.
• Make sure your transfers are not used or damaged.
Troubleshooting
• Make sure the print (blank) side is facing you.

Notices • Load the iron-on transfers vertically against the right side of
the paper support.

Index Note: Do not push the iron-on transfers too far into the printer.

• Squeeze and slide the paper guide to the left edge of the iron-on transfers.

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Step 2: Customize the print settings
Printer overview
For help, see Understanding the printer software.

Basic printing 1 Choose a paper size:


a From the software application File menu, choose Page
Printing ideas Setup.
b From the Format for pop-up menu, choose
Maintenance Lexmark Z25-Z35.
c From the Settings pop-up menu, choose Page Attributes.
Troubleshooting d Select Paper Size to choose a paper size.
e Choose Portrait, Landscape, or Reverse Landscape orientation.
Notices
f Click OK.
2 Choose a paper type and print quality:
Index
a From the software application File menu, choose Print.
b From the Printer pop-up menu, choose Lexmark Z25-Z35.
c From the pop-up menu in the upper left, choose Quality & Media.
Using this d Click Normal for the print quality.
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e From the Paper Type pop-up menu, choose Iron-On Transfer.
Printer overview
Note: Choosing Iron-On Transfer automatically mirrors the image you want to
print. Make sure you do not select an option from your software
Basic printing
application that will mirror your image.

Printing ideas f If your software application also mirrors the image, follow these steps:
– From the pop-up menu in the upper left, choose Advanced Layout.
Maintenance – Make sure Mirror is not checked.

Step 3: Print your iron-on transfers


Troubleshooting
Click Print.

Notices Note: To prevent smudging, remove each iron-on transfer as it exits the printer
and let it dry before stacking.
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Printer overview Printing transparencies


You can load up to 25 transparencies, depending on the thickness of the transparencies.
Basic printing
Step 1: Load the transparencies
Printing ideas • Use transparencies designed for inkjet printers.
• If the transparencies have paper backing sheets, make
Maintenance sure you separate the paper from the transparencies
before you load them.

Troubleshooting • Make sure your transparencies are not used or damaged.


• If your transparencies came with instructions, read them
Notices carefully.
• Make sure the rough (print) side of the transparencies is facing you. If the
transparencies have a removable strip, make sure each strip faces away from you and
Index
down.
• Load the transparencies vertically against the right side of the paper support.

Note: Do not push the transparencies too far into the printer.
Using this
Guide... • Squeeze and slide the paper guide to the left edge of the transparencies.

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Lexmark Z25 Printing ideas 44
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Step 2: Customize the print settings
Printer overview
For help, see Understanding the printer software.

Basic printing 1 Choose a paper size:


a From the software application File menu, choose Page Setup.
Printing ideas b From the Format for pop-up menu, choose Lexmark Z25-Z35.
c From the Settings pop-up menu, choose Page Attributes.
Maintenance
d Choose a paper size.

Troubleshooting e Click OK.


2 Choose a paper type and print quality:
Notices a From the software application File menu, choose Print.
b From the Printer pop-up menu, choose Lexmark Z25-Z35.
Index
c From the pop-up menu, choose Quality & Media.

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d From the Paper Type pop-up menu, choose Transparency.
Printer overview
e Click Normal or Better for the print quality.

Basic printing Note: Higher print quality settings result in better quality documents, but may
take longer to print.
Printing ideas
Step 3: Print your transparencies
Click Print.
Maintenance
Note: To prevent smudging, remove each transparency as it exits the printer and
Troubleshooting let it dry before stacking. Transparencies may require up to 15 minutes to
dry.

Notices

Index

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Printer overview Printing a banner


Note: Some software applications and some operating systems do not support
Basic printing banner printing.

Printing ideas Step 1: Load the banner paper


Make sure your banner paper is not used or damaged.
Maintenance 1 Remove any paper from the paper support.
2 Lower the top portion of the paper support.
Troubleshooting
3 Tear off enough pages for the banner including one
extra sheet, and then place them behind the printer.
Notices

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4 Load the unattached leading edge of
Printer overview the first page into the printer, with the
right side against the paper support.
Basic printing
Note: Forcing the paper too far
into the printer may cause
Printing ideas a paper jam. For help, see
Clearing paper misfeeds
or jams.
Maintenance
5 Squeeze and slide the paper guide to
Troubleshooting the left edge of the banner paper.

Step 2: Customize the print settings


Notices
For help, see Understanding the printer software.

Index 1 Choose a paper size and orientation:


a From the software application File menu, choose Page Setup.
b From the Format for pop-up menu, choose Lexmark Z25-Z35.
c From the Settings pop-up menu, choose Page Attributes.
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d Choose a paper size, either Banner A4 or Banner Letter.
Printer overview
Note: If you do not choose the correct paper size, the banner paper may cause a
paper jam. For help, see Clearing paper misfeeds or jams.
Basic printing
e Choose Portrait or Landscape orientation.
Printing ideas f Click OK.
2 Choose a paper type and print quality:
Maintenance
a From the software application File menu, choose Print.

Troubleshooting b From the printer pop-up menu, choose Lexmark Z25-Z35.


c From the pop-up menu in the upper left, choose Quality & Media.
Notices d Select Plain for the paper type.
e Select Normal for the print quality.
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Step 3: Print your banner
Printer overview
1 Click Print.
Basic printing 2 When the banner is finished printing:
a Press the paper feed button to feed any extra paper through the printer.
Printing ideas b Tear the banner paper on the perforated line (if there is any extra paper).
c Extend the paper support all the way up for your next printing job.
Maintenance

Troubleshooting

Notices

Index

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• Replacing the print cartridge
Printer overview
• Aligning the print cartridges
Basic printing
• Cleaning the print cartridge nozzles
Printing ideas
• Wiping the print cartridge nozzles and contacts
Maintenance
• Preserving the print cartridges

Troubleshooting • Ordering supplies

Notices

Index

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Printer overview Replacing the print cartridge


Before you install a new or replacement print cartridge, remove the used one.
Basic printing
Removing the used cartridge
Printing ideas 1 Make sure the power light is on.
2 Raise the front cover.
Maintenance
Note: The front cover must be closed to start a
new print job.
Troubleshooting
The cartridge carrier moves to the loading position,
unless the printer is busy.
Notices
3 Remove the used cartridge. Store it in an airtight container or dispose of it properly.
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Installing a cartridge
Printer overview
For best results, use Lexmark supplies. Refilling print cartridges can affect print quality and
cause damage to the printer.
Basic printing
1 If you are installing a new cartridge,
remove the sticker and transparent tape
Printing ideas from the back and bottom of the cartridge.

Warning: Do not touch or remove the


Maintenance
gold contact areas on the back
and bottom of the cartridge.
Troubleshooting
2 Continue with Installing one cartridge or
Installing two cartridges.
Notices

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Installing one cartridge
Printer overview
Your printer came with a color print cartridge (P/N 10N0026 or 10N0227). You may also
purchase a black cartridge (P/N 10N0016 or 10N0217) separately. For more information, see
Basic printing Ordering supplies.
Your printer can print with one of the following cartridge configurations:
Printing ideas
• A color cartridge by itself in the left carrier
• A black cartridge by itself in the right carrier
Maintenance • A color cartridge in the left carrier and a black cartridge in the right carrier
To install a cartridge:
Troubleshooting a Open the cartridge b Insert the c Close the d Close the front cover. Continue with
carrier lid. cartridge into the carrier lid Specifying cartridge settings in
carrier. completely. the printer software.
Notices
SNAP
Index

Using this Note: To extend the life of your color cartridge and improve printing speed, install
Guide... a black cartridge along with the color cartridge.

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Installing two cartridges
Printer overview
Your printer came with two print cartridges: a color cartridge (P/N 10N0026 or 10N0227) and
a black cartridge (P/N 10N0016 or 10N0217).
Basic printing
Your printer can print with one of the following cartridge configurations:

Printing ideas • A color cartridge by itself in the left carrier


• A black cartridge by itself in the right carrier
• A color cartridge in the left carrier and a black cartridge in the right carrier
Maintenance
To install a cartridge:

Troubleshooting a Open the b Insert the cartridge c Close the d Close the front cover. Continue
cartridge carrier into the carrier. carrier lid with Specifying cartridge
lid. completely. settings in the printer software.

Notices
SNAP

Index

Using this Note: To extend the life of your color cartridge and improve printing speed, install
Guide... a black cartridge along with the color cartridge.

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Specifying cartridge settings in the printer software
Printer overview
Before you specify the print cartridge settings in the printer software, install the cartridges.
For help, see Installing a cartridge.
Basic printing
1 After you install the cartridge, from a Finder window, click Computer, and then double-
click the OS X disk icon Library folder Printers folder Lexmark folder.
Printing ideas
2 Double-click the Lexmark Z25-Z35 Utility icon.

Maintenance 3 Click the Install/Change Cartridge button.


4 Choose the type of cartridge you installed.
Troubleshooting 5 Important: For correct ink levels, specify whether the cartridge is a New Cartridge or
an Old Cartridge.
Notices 6 Click OK.
7 Choose to align the cartridges.
Index
8 Click Continue to print an alignment page.
9 Follow the instructions on the screen to complete cartridge alignment. For help, see
Aligning the print cartridges.

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Printer overview Aligning the print cartridges


Typically, you only align print cartridges after installing or replacing a cartridge. However, you
Basic printing may also need to align cartridges when:
• Characters are improperly formed or are misaligned at the left margin.
Printing ideas • Vertical, straight lines are wavy.
To align the cartridges:
Maintenance 1 Load plain paper. For help, see Load the paper.
2 From a Finder window, click Computer, and then double-click the OS X disk icon
Troubleshooting Library folder Printers folder Lexmark folder.
3 Double-click the Lexmark Z25-Z35 Utility icon.
Notices
4 From the Cartridges tab, click Align Cartridges.

Index The Cartridge Alignment dialog appears.

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5 Find the number under the darkest arrow for each alignment group.
Printer overview
6 Use the arrows in the Align Cartridges dialog to select the number that matches the
darkest arrow on the printed page for each alignment group, and then click OK.
Basic printing
7 If the alignment page does not print, make sure you have completely removed the
sticker and transparent tape from both cartridges. For help, see Installing a
Printing ideas cartridge.

Maintenance

Troubleshooting

Notices

Index

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Printer overview Cleaning the print cartridge nozzles


To improve print quality, you may need to clean the print cartridge nozzles. Clean the nozzles
Basic printing when:

• Characters are not printing completely. • Vertical, straight lines are not smooth.
Printing ideas
• White dashes appear in graphics or printed • Colors on print jobs are faded or they differ
text. from the colors on the screen.
Maintenance • Print is smudged or too dark.

Troubleshooting To clean the nozzles:


1 Load paper. For help, see Load the paper.
Notices 2 Open the Lexmark Z25-Z35 Utility.
3 On the Cartridges tab, click Clean Print Nozzles.
Index
A nozzle page prints, forcing ink through the nozzles to clean any that are clogged.
4 Print your document again to verify your print quality has improved.
5 To further improve print quality, try Wiping the print cartridge nozzles and
contacts, and then print your document again. If the print quality has not improved,
Using this
Guide... try Cleaning the print cartridge nozzles up to two more times.

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Printer overview Wiping the print cartridge nozzles and contacts


If the print quality does not improve after Cleaning the print cartridge nozzles, there may
Basic printing be dried ink on the nozzles or contacts.
1 Remove the print cartridge. For help, see Replacing the print cartridge.
Printing ideas 2 Dampen a clean, lint-free cloth with water.
a Hold the damp cloth against the b Hold a clean section of cloth against the
Maintenance nozzles for about three seconds. contacts for about three seconds. Gently
Gently blot and wipe dry in one blot and wipe dry in one direction.
direction.

Troubleshooting

Contacts
Notices Nozzles

Index

3 Allow the nozzles and contacts to dry completely.


Using this
Guide... 4 Reinstall the print cartridges, and then print your document again.

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5 If the print quality has not improved, try Cleaning the print cartridge nozzles up to
Printer overview two more times.
6 If print quality is still unsatisfactory, replace your print cartridges. For help, see
Basic printing Replacing the print cartridge.

Printing ideas

Maintenance

Troubleshooting

Notices

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Printer overview Preserving the print cartridges


To ensure the longest life from your print cartridges and optimum performance from your
Basic printing printer:
• Keep a new cartridge in its packaging until you are ready to install it.
Printing ideas • Do not remove a cartridge from the printer except to replace it, clean it, or store it in an
airtight container. The cartridge will not print correctly if left exposed for an extended
period of time.
Maintenance
Lexmark’s printer warranty does not cover repair of failures or damage caused by a refilled
cartridge. Lexmark does not recommend use of refilled cartridges. Refilling cartridges can
Troubleshooting
affect print quality and cause damage to the printer. For best results, use Lexmark supplies.

Notices

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Printer overview Ordering supplies


To order supplies or locate a dealer near you, contact the Lexmark Web site at
Basic printing www.lexmark.com.

Item: Part number:


Printing ideas
Color cartridge 10N0026 or 10N0227

Black cartridge 10N0016 or 10N0217


Maintenance
USB cable 12A2405

Troubleshooting

Notices

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• Solving general printing problems
Printer overview
• Solving printer software installation problems
Basic printing
• Understanding error messages and flashing lights
Printing ideas
• Resolving unsuccessful or slow printing
Maintenance
• Clearing paper misfeeds or jams

Troubleshooting • Improving print quality

Notices • Solving specialty paper problems

• Alignment page does not print


Index

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Printer overview Solving general printing problems


When you have a printing problem, first make sure:
Basic printing • The power supply is plugged into the printer and a properly grounded electrical outlet.
• Both the computer and the printer are on.
Printing ideas
• No printer lights are blinking. For help, see Understanding error messages and
flashing lights.
Maintenance
• The printer software is installed correctly:
a From a Finder window, click Computer OS X disk Library Printers
Troubleshooting
Lexmark.
b If there is not a Lexmark Z25-Z35 Utility, install the printer software.
Notices
• The paper is loaded correctly. For help, see Load the paper.
Index • You installed the cartridges correctly. For help, see Replacing the print cartridge.
• The printer is set as the default or current printer.
To set the printer to be the default printer:
a From the Finder, click the Applications icon.
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b From the Applications folder, double-click the Utilities folder, and then double-click
Printer overview Print Center.
c If necessary, from the Printers menu, click View Printer List.
Basic printing
d Highlight the Lexmark Z25-Z35 in the list.

Printing ideas e In the Printers menu, select Make Default.


To set the printer to be the current printer:
Maintenance a From the software application File menu, choose Print.
b From the Format for pop-up menu, choose Lexmark Z25-Z35.
Troubleshooting
• The printer is connected directly to your computer.
After you check all of the previous items, try Printing a test page.
Notices

Index

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Printing a test page
Printer overview
1 From a Finder window, click Computer, and then double-click the OS X disk icon
Library folder Printers folder Lexmark folder.
Basic printing
2 Double-click the Lexmark Z25-Z35 Utility icon.
Printing ideas 3 From the Cartridges tab, click Print Test Page to make sure the printer is functioning
properly.

Maintenance – If a test page prints, the printer is working properly. Check the documentation for
the software application you used to create your document.
– If the test page does not print, see Test page does not print.
Troubleshooting

Notices

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Printer overview Solving printer software installation problems


If the printer software does not install properly, a communications error message appears
Basic printing when you try to print. You may need to uninstall the printer software, and then reinstall it.

Uninstalling the printer software


Printing ideas
1 Insert the printer software CD.
Maintenance The Lexmark Installer screen appears.
2 Double-click Install.
Troubleshooting 3 Click Uninstall.
4 Follow the steps on your screen to uninstall the printer software.
Notices
5 Continue with Installing the printer software.

Index Note: If the installer did not automatically launch, double-click the Install icon to
launch the installer.

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Installing the printer software
Printer overview
You can install the printer software using the CD that came with your printer, or you can
download it from the Lexmark Web site at www.lexmark.com.
Basic printing
Using the CD that came with your printer
Printing ideas 1 Close all open software applications.
2 When your desktop appears, insert the printer software CD.
Maintenance
3 Double-click Install.
4 Click Install and Agree.
Troubleshooting
Note: If the Printer Selection dialog appears, follow the instructions displayed.
Notices Click the ? on the screen.

5 Choose the country or region closest to you if your country is not listed.
Index
6 Click Continue.

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7 On the Printer Selection dialog, click Open Print Center.
Printer overview
Note: The Lexmark Z25-Z35 should appear in the Print Center as added
automatically. If it does not, click Add Printer.
Basic printing
8 Click the red close button to close the Print Center.
Printing ideas 9 On the Printer Selection dialog, click Continue.
10 Click Continue to print an alignment page.
Maintenance
– If the alignment page does not print, make sure you installed the cartridges
correctly. For help, see Installing a cartridge.
Troubleshooting – If the paper is jammed, make sure you follow the instructions on the error
message that is displayed. For help, see Clearing paper misfeeds or jams.
Notices

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Using the World Wide Web
Printer overview
1 Make sure Stuffit Expander is loaded on your system.

Basic printing 2 From the Lexmark Web site, www.lexmark.com, select the appropriate driver for your
operating system.

Printing ideas 3 Click the binhex (.hqx) file to download and install.
4 Use Stuffit Expander to expand the file on your desktop.
Maintenance 5 Double-click the folder to open it.
6 Double-click Install.
Troubleshooting
7 Follow the instructions on your screen to install the printer software.

Notices

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Printer overview Understanding error messages and flashing lights


Use this section to understand printer software error messages on your computer screen and
Basic printing blinking lights on your printer.

Paper Jam message


Printing ideas
When you have a paper jam, the paper feed light blinks and an error message appears on
your screen. For help clearing a paper jam, see Clearing paper misfeeds or jams.
Maintenance
Ink Low message
Troubleshooting
A print cartridge is running out of ink. To order a new cartridge or locate a dealer near you,
contact the Lexmark Web site at www.lexmark.com. For help installing the cartridge, see
Notices Replacing the print cartridge.

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Paper feed light is blinking
Printer overview
If the printer is out of paper:

Basic printing 1 Load paper. For help, see Load the paper.
2 Press the paper feed button.
Printing ideas If the printer has a paper jam, see Clearing paper misfeeds or jams.

Maintenance Power light is flashing


The print cartridge carrier is stalled.
Troubleshooting 1 Check your computer screen for error messages.
2 Turn the printer off.
Notices
3 Wait a few seconds, and then turn the printer back on. For more help, see Clearing
paper misfeeds or jams.
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Printer overview Resolving unsuccessful or slow printing


For help, first see Solving general printing problems.
Basic printing If there is still a problem, click the topic that best describes it:

Printing ideas • Printer is plugged in, but does not • Printer ejects a blank page after
print appearing to print

• Test page does not print • Printer prints very slowly


Maintenance

Troubleshooting

Notices

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Printer is plugged in, but does not print
Printer overview
Make sure:

Basic printing • The printer is on and the printer cable is securely attached at both ends.
• The paper is loaded correctly and not pushed too far into the printer. For help, see
Printing ideas Basic printing. If the paper is jammed, see Clearing paper misfeeds or jams.
• The printer is not being held or paused. To check the printer status:
Maintenance a From the Finder, click the Applications icon.
b From the Applications folder, double-click the Utilities icon, and then double-click
Troubleshooting the Print Center.
c If necessary, from the Printers menu, click View Printer List.
Notices
d Highlight the Lexmark Z25-Z35 in the list.
e Click Delete.
Index
f Click Add Printer.
g From the Pop-up menu, select USB.
h Highlight the Lexmark Z25-Z35 in the list.
Using this i Click Add.
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j From the Queue menu, choose Start Queue, if available.
Printer overview
k From the Printers menu, choose Show Queue.

Basic printing l Select your job from the list.


m Click Resume or Retry.
Printing ideas • The printer is set as the default printer. To set the printer as the default:
a From the Finder, click the Applications icon.
Maintenance
b From the Applications folder, double-click the Utilities icon, and then double-click
the Print Center.
Troubleshooting
c If necessary, from the Printers menu, click View Printer List.
d Highlight the Lexmark Z25-Z35 in the list.
Notices
e From the Printers menu, choose Make Default.
Index After you check these items, try Printing a test page.
If the test page prints, the printer is functioning properly. If it does not print, see Test page
does not print.

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Test page does not print
Printer overview
For help, first see Solving general printing problems, then:

Basic printing • If the paper is jammed, see Clearing paper misfeeds or jams.
• Make sure the printer is not being held or paused. To check the printer status:
Printing ideas a From the Finder, click the Applications icon.
b From the Applications folder, double-click the Utilities icon, and then double-click
Maintenance the Print Center.
c If necessary, from the Printers menu, click View Printer List.
Troubleshooting
d Highlight the Lexmark Z25-Z35 in the list.

Notices e Click Delete.


f Click Add Printer.
Index g From the Pop-up menu, select USB.
h Highlight the Lexmark Z25-Z35 in the list.
i Click Add.
j From the Queue menu, choose Start Queue, if available.
Using this
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l Select your job from the list.
Printer overview
m Click Resume or Retry.

Basic printing n Try printing your test page again. If it still does not print, see:
– Resolving unsuccessful or slow printing
Printing ideas – Solving printer software installation problems

Printer ejects a blank page after appearing to print


Maintenance
Make sure:

Troubleshooting • You remove the sticker and transparent tape from the back and bottom of the print
cartridges. For help, see Replacing the print cartridge.

Notices • Your cartridge does not have clogged nozzles. Try Cleaning the print cartridge
nozzles.

Index

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Printer prints very slowly
Printer overview
• If you are using a Mac OS X version prior to 10.1, consider upgrading to enhance print
system performance.
Basic printing
• Close any software applications not in use.
Printing ideas • Check the document you are printing. Photos and graphics may take longer to print
than regular text. Documents that are large or that contain background images may
also take longer to print.
Maintenance
• Check the printer to see if another document is being printed. Print jobs are printed in
the order the printer receives them. If other documents were sent to the printer before
Troubleshooting yours, your document is delayed until the other documents print.
• Decrease the print quality setting to Normal or Quick Print.
Notices
Note: Higher print quality settings result in better quality documents, but may
take longer to print.
Index

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Printer overview Clearing paper misfeeds or jams


Click the topic that best describes your problem:
Basic printing
• Paper misfeeds or multiple sheets • Printer has a paper jam
feed
Printing ideas
• Printer does not feed envelopes or
specialty paper
Maintenance

Troubleshooting

Notices

Index

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Paper misfeeds or multiple sheets feed
Printer overview
Make sure:

Basic printing • The edges of your paper are not curled.


• Your paper is recommended for inkjet printers.
Printing ideas • A piece of paper from a previous print job is not jammed in the printer.
• You do not load too much paper. Depending on the weight of the paper, you can load
Maintenance up to 100 sheets of plain paper.
• The paper support is fully extended.
Troubleshooting
• You do not force the paper too far into the printer. For example, A4 paper should
extend slightly beyond the top of the paper support and letter size paper should align
Notices with the top of the paper support.
• The paper guide is against the left edge of the paper.
Index
• The paper guide does not cause the paper to bow.
• The printer is on a flat, level surface.
• The printer settings you have chosen are correct for the type of document you are
printing. For help, see Basic printing or Printing ideas.
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Printer does not feed envelopes or specialty paper
Printer overview
Make sure:

Basic printing • Your printer feeds paper without problems. Load the envelopes or specialty paper
vertically against the right side of the paper support. Squeeze and slide the paper
guide to the left edge of the envelopes or specialty paper. For help, see Printing
Printing ideas ideas.
• You select the appropriate envelope or specialty paper size in the Page Setup dialog
Maintenance and the appropriate paper type in the Print dialog.
• You are using a specialty paper or envelope size supported by your printer.
Troubleshooting
• Your software application is designed to print envelopes. For help, check your
software application documentation.
Notices
• The envelope or specialty paper is not jammed. For help, see Printer has a paper
jam.
Index
• Your printer is not being held or paused. To check the printer status:
a From the Finder, click the Applications icon.
b From the Applications folder, double-click the Utilities icon, and then double-click
the Print Center.
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Lexmark Z35
d Highlight the Lexmark Z25-Z35 in the list.
Printer overview
e From the Queue menu, choose Start Queue, if available.

Basic printing f From the Printers menu, choose Show Queue.


g Select a job from the list.
Printing ideas h Click Resume or Retry.

Maintenance

Troubleshooting

Notices

Index

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Printer has a paper jam
Printer overview
If the paper is lodged too far into the printer and cannot be removed:

Basic printing 1 Turn the printer off.


2 Turn the printer back on.
Printing ideas 3 If the printer does not automatically eject the page:
a Turn the printer off.
Maintenance
b Pull firmly on the paper to remove it.

Troubleshooting If you cannot reach the paper, raise the front cover, pull the paper out, and then
close the front cover.

Notices c Turn the printer on.

Note: Do not force the paper too far into the printer. For example, A4 paper
Index should extend slightly beyond the top of the paper support and letter size
paper should align with the top of the paper support.

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Lexmark Z25 Troubleshooting 84
Lexmark Z35

Printer overview Improving print quality


If print quality is unsatisfactory, you may need to adjust your margin settings, choose a higher
Basic printing print quality, align the print cartridges, or clean the nozzles.
Click one of the topics below for more information on how you can improve print quality:
Printing ideas
• Print is too dark or smudged • Printed characters are improperly
formed or misaligned
Maintenance
• Vertical straight lines are not smooth • Colors on the printout differ from the
colors on the screen
Troubleshooting • Print smears on the page • Colors on the printout are faded

• Printed pages have alternating bands • Characters are missing or unexpected


Notices of light and dark print (intermittent
printing)

• Print quality is poor at the edges • Photos do not print as expected


Index

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Lexmark Z25 Troubleshooting 85
Lexmark Z35
Print is too dark or smudged
Printer overview
• Make sure the paper is straight and not wrinkled.
Basic printing • Let the ink dry completely before handling the paper.
• Make sure the paper type and paper size settings in the printer software match the
Printing ideas paper loaded in the printer. For help, see Understanding the printer software.
• Change the print quality setting to Quick Print.
Maintenance • Try Cleaning the print cartridge nozzles.

Troubleshooting Vertical straight lines are not smooth


To improve the print quality of vertical straight lines in tables, borders, and graphs:
Notices • Select a higher print quality.
• Try Aligning the print cartridges.
Index
• Try Cleaning the print cartridge nozzles.

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Lexmark Z25 Troubleshooting 86
Lexmark Z35
Print smears on the page
Printer overview
• The next page exiting the printer may be smearing the ink. Remove each page as it
exits the printer and let it dry completely before stacking.
Basic printing
• Try Cleaning the print cartridge nozzles.
Printing ideas
Printed pages have alternating bands of light and dark print
(intermittent printing)
Maintenance
• From the Print Quality area, click Better or Best.

Troubleshooting • If your printer is connected to your computer through a hub or peripheral device, such
as a scanner or fax machine, connect the printer directly to your computer with a USB
cable.
Notices

Index

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Lexmark Z35
Print quality is poor at the edges
Printer overview
Like other printers, your printer cannot print on the extreme edges of a page.

Basic printing
Margin: Minimum setting:

Left and right • 6.35 mm (0.25 in.) for U.S. Letter, U.S. Legal, Banner Letter,
Printing ideas and custom paper sizes
• 3.175 mm (0.125 in.) for envelopes
Maintenance • 3.37 mm (0.13 in.) for most paper sizes

Top • 1.7 mm (0.067 in.)


Troubleshooting Bottom • 12.7 mm (0.5 in.) for black print jobs
• 19 mm (0.75 in.) recommended for color print jobs
Notices

Index

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Lexmark Z25 Troubleshooting 88
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Printed characters are improperly formed or misaligned
Printer overview
• Cancel all print jobs and print your job again. To cancel all print jobs:
Basic printing a From the Finder, click the Applications icon.
b From the Applications folder, double-click the Utilities icon, and then double-click
Printing ideas the Print Center.
c If necessary, from the Printers menu, click View Printer List.
Maintenance d Highlight the Lexmark Z25-Z35 in the list.
e From the Queue menu, choose Start Queue.
Troubleshooting
f From the Printers menu, choose Show Queue.

Notices g Select the job you want to delete.


h Click Delete.
Index i Repeat step g and step h until all jobs are deleted.
• Try Aligning the print cartridges.
• Try Cleaning the print cartridge nozzles.

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Lexmark Z35
Colors on the printout differ from the colors on the screen
Printer overview
• A cartridge may be low on ink. For help, see Replacing the print cartridge.
Basic printing • Use a different paper brand. Each paper brand accepts ink differently and prints with
color variations.

Printing ideas Select Natural Color as the document color:


1 From the software application File menu, choose Print.
Maintenance 2 From the Printer pop-up menu, select Lexmark Z25-Z35.
3 From the pop-up menu in the upper left, choose Color Options.
Troubleshooting
4 From the Document Color pop-up menu, choose Natural.

Notices Colors on the printout are faded


Try the suggestions listed in the section Colors on the printout differ from the colors on
Index the screen. If the colors still seem faded, try Cleaning the print cartridge nozzles.

Characters are missing or unexpected


Try Cleaning the print cartridge nozzles.
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Photos do not print as expected
Printer overview
To improve the quality of printed photos:

Basic printing • Select a higher print quality.


• Select photo paper as the paper type.
Printing ideas

Maintenance

Troubleshooting

Notices

Index

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Printer overview Solving specialty paper problems


Use this section to help solve problems with specialty paper.
Basic printing
Glossy or photo papers or transparencies stick together
Printing ideas • Use a photo paper or transparency designed for an inkjet printer.
• Make sure you loaded the paper correctly (with print side facing you) and selected the
Maintenance appropriate settings in the printer software. For help, see Printing photos or Printing
transparencies.

Troubleshooting • Remove each page as it exits the printer and let it dry completely before stacking.

Transparencies or photos contain white lines


Notices
• Make sure you loaded the paper correctly (with print side facing you) and selected the
appropriate settings in the printer software. For help, see Printing transparencies or
Index Printing photos.
• Choose a higher print quality, such as Better or Best. For help, see Basic printing.
• Try Cleaning the print cartridge nozzles.

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Printer overview Alignment page does not print


Make sure:
Basic printing • You completely removed the transparent tape and sticker from the back and bottom of
the print cartridges.
Printing ideas • You installed the cartridges correctly. For help, see Installing a cartridge.
• You loaded the paper correctly and did not push the paper too far into the printer. For
Maintenance help, see Basic printing.

Troubleshooting

Notices

Index

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Lexmark Z25 Notices 93
Lexmark Z35
This section contains information regarding legal notices.
Printer overview
• Edition notice
Basic printing
• Trademarks
Printing ideas
• Warning
Maintenance

Troubleshooting

Notices

Index

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Lexmark Z25 Notices 94
Lexmark Z35

Printer overview Edition notice


Edition: January 2002
Basic printing The following paragraph does not apply to any country where such provisions are
inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS
Printing ideas PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR
IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not
Maintenance allow disclaimer of express or implied warranties in certain transactions; therefore, this
statement may not apply to you.
Troubleshooting This publication could include technical inaccuracies or typographical errors. Changes are
periodically made to the information herein; these changes will be incorporated in later
editions. Improvements or changes in the products or the programs described may be made
Notices
at any time.
Comments about this publication may be addressed to Lexmark International, Inc.,
Index Department F95/032-2, 740 West New Circle Road, Lexington, Kentucky 40550, U.S.A. In
the United Kingdom and Eire, send to Lexmark International Ltd., Marketing and Services
Department, Westhorpe House, Westhorpe, Marlow, Bucks SL7 3RQ. Lexmark may use or
distribute any of the information you supply in any way it believes appropriate without
incurring any obligation to you. You can purchase additional copies of publications related to
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Lexmark Z25 Notices 95
Lexmark Z35
this product by calling 1-800-553-9727. In the United Kingdom and Eire, call +44 (0)8704 440
Printer overview 044. In other countries, contact your point of purchase.
References in this publication to products, programs, or services do not imply that the
Basic printing manufacturer intends to make these available in all countries in which it operates. Any
reference to a product, program, or service is not intended to state or imply that only that
product, program, or service may be used. Any functionally equivalent product, program, or
Printing ideas
service that does not infringe any existing intellectual property right may be used instead.
Evaluation and verification of operation in conjunction with other products, programs, or
Maintenance services, except those expressly designated by the manufacturer, are the user’s
responsibility.
Troubleshooting © Copyright 2002 Lexmark International, Inc.
All rights reserved.

Notices UNITED STATES GOVERNMENT RESTRICTED RIGHTS


This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication,
or disclosure by the Government is subject to restrictions as set forth in subparagraph
Index (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-
7013 and in applicable FAR provisions: Lexmark International, Inc., Lexington, KY 40550.

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Lexmark Z35

Printer overview Trademarks


Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc.,
Basic printing registered in the United States and/or other countries. Color Jetprinter is a trademark of
Lexmark International, Inc.

Printing ideas Other trademarks are the property of their respective owners.

Maintenance

Troubleshooting

Notices

Index

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Lexmark Z25 Notices 97
Lexmark Z35

Printer overview Warning


Warning: A warning identifies something that might damage your printer hardware
Basic printing or software.

Printing ideas

Maintenance

Troubleshooting

Notices

Index

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Guide...

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Lexmark Z25 Index 98
Lexmark Z35
A replacing 51 printing color images in
Printer overview wiping 59 black and white 33
aligning print cartridges 56 characters, misformed 88 transparencies 44
cleaning, print cartridge t-shirt transfers 41
Basic printing B nozzles 58
banding 86 coated paper 20 D
banner paper 46 color cartridge part number 62 dark or smudged print 85
Printing ideas black cartridge part number 62 conserving color ink 32 downloaded printer driver,
blinking lights 72 contacts, wiping 59 installing 70
buttons customizing settings
Maintenance paper feed 14 banners 47 E
power 14 cards 27
coated paper 21 edition notice 94
Troubleshooting C envelopes 30 envelopes 29
foils 44 error messages
cable, part numbers Ink Low 71
USB 62 glossy paper 21
Notices greeting cards 27 Paper Jam 71
cards 26
cartridges, print handouts 38
index cards 27 F
aligning 56
Index cleaning 58 iron-on transfers 41 flashing lights 71
installing 52 labels 35 foils
ordering 62 n-up See transparencies
part numbers 62 See handouts
preserving 61 photo cards 27 G
removing 51 photo paper 21 glossy paper 20
Using this postcards 27 greeting cards 26
Guide... premium paper 24

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Lexmark Z25 Index 99
Lexmark Z35
H glossy paper 20 nozzles, print
Printer overview greeting cards 26 wiping 59
handouts 37 handouts 37 n-up printing
index cards 26 See handouts
Basic printing I iron-on transfers 40
improving print quality 84 labels 34 O
index cards 26 photo cards 26 ordering supplies 62
Printing ideas Ink Low message 71 photo paper 20
installing plain paper 16 P
print cartridges 52 postcards 26
Maintenance printer software 68 premium paper 23 page settings, changing 4
intermittent printing 86 transparencies 43 Page Setup dialog 5
iron-on transfers 40 t-shirt transfers 40 paper exit tray 14
Troubleshooting paper feed button 14
L M paper feed light 14
paper guide 14
labels 34 margins, minimum settings 87 Paper Jam message 71
Notices Lexmark Utility 11 messages, error paper jam, clearing 83
lights Ink Low 71 paper loading 16
paper feed 72 Paper Jam 71 paper misfeeds 79
Index power 72 paper support 14
loading N part numbers
banner paper 46 navigating User’s Guide 2 black cartridge 62
cards 26 notices color cartridge 62
coated paper 20 edition notice 94 USB cable 62
envelopes 29 trademarks 96 photo cards 26
Using this foils 43
Guide... warning 97 photo paper 20

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Lexmark Z25 Index 100
Lexmark Z35
postcards 26 printer software photo cards 26
Printer overview power button 14 installing 68 photos 20
power light 14 Lexmark Utility 11 test page 66
premium paper 23 overview 4 transparencies 43
Basic printing print cartridge Page Setup dialog 5 t-shirt transfers 40
aligning 56 Print dialog 7 printing problems
cleaning 58 understanding 4 blank pages 77
Printing ideas installing 52 uninstalling 67 error messages 71
ordering 62 printer status 74 flashing lights 71
part numbers 62 printing general 64
Maintenance preserving 61 alignment page 56 paper feeding 79
removing 51 banners 46 paper jams 83
replacing 51 cards 26 print quality 84
Troubleshooting wiping 59 color images in black and software 67
Print dialog 7 white 32 specialty paper 91
print nozzles, wiping 59 envelopes 29 unsuccessful or slow
Notices print quality, troubleshooting 84 foils 43 printing 73
printer driver greeting cards 26 printing User’s Guide 2
installing 68 handouts 37 problem solving
Index uninstalling 67 index cards 26 see troubleshooting
printer overview 3 iron-on transfers 40
printer parts 13 labels 34 R
printer settings multiple pages per removing print cartridges 51
customizing 17 sheet 37 replacing the print cartridge 51
printer settings, customizing 4 n-up
Using this See handouts
Guide... on premium paper 23

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Lexmark Z25 Index 101
Lexmark Z35
S software, printer paper jams 83
Printer overview installing 68 paper misfeeds 79
searching User’s Guide 2 Lexmark Utility 11 print quality 84
setting recommendations understanding 4 printer not printing 73
Basic printing banner paper 47 uninstalling 67 printer software
cards 27 specialty paper installation 67
coated paper 21 solving problems with 91 software 67
Printing ideas color images in black and supplies, ordering 62 specialty paper 91
white 33 unsuccessful or slow
envelopes 30 T printing 73
Maintenance foils 44
glossy paper 21 test page
does not print 76 U
greeting cards 27
handouts 38 printing 66 uninstalling printer software 67
Troubleshooting trademarks 96 USB cable
index cards 27
iron-on transfers 41 transfers, iron-on 40 connector 14
labels 35 transparencies 43 ordering 62
Notices troubleshooting User’s Guide
n-up
See handouts alignment page 92 navigating 2
photo cards 27 blank pages 77 printing 2
Index error messages 71 searching 2
photo paper 21
postcards 27 flashing lights 71 Utility, Lexmark 11
premium paper 24 general printing
print color images in black problems 64 W
and white 33 improving print quality 84 warning 97
transparencies 44 margins 87
Using this paper feeding 79
Guide... t-shirt transfers 41

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