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STUDENT INDUSTRIAL TRAINING (SIT) REPORT

ACKNOWLEDGEMENT

First and foremost, I would like to extend my sincere thanks to the people that
contributed along the process of my Student Industrial Training Program for the past
11 weeks at Nusapetro Sdn Bhd. I am highly indebted to my supervisor, Mr Aznil
Hafiz Hasanuddin for his guidance and constant supervision for my internship & also
for his support in completing this report.

Furthermore I would also like to acknowledge with much appreciation to the crucial
role of the staff of Nusapetro Sdn Bhd, who gave the permission to use all the
necessary materials to help make most of my internship. Their attention and time was
crucial for me to gain invaluable experience on hand working skills and exposure to
oil and gas industry. Not to forget, I place a deep sense of gratitude to my family and
internship colleagues who have been constant source of inspiration throughout this
internship period.

Last but not least, a special thanks to Universiti Teknologi Petronas (UTP) and
Student Internship, Mobility and Adjunct Lectureship (CSIMAL) for providing the
opportunity to the students to expose themselves in a real working environment.

STUDENT INDUSTRIAL TRAINING (SIT) REPORT


TABLE OF CONTENTS
LIST OF FIGURES..4
LIST OF TABLES....5
1.0 INTRODUCTION..6
1.1 Overview Of Nusapetro
1.2 Organization Structure Of Nusapetro
1.3 Job Scopes
1.4 Core Business
2.0 WORK CULTURE...24
2.1 Occupational Safety and Health
2.2 Hazard Identification and Risk Assessment Procedures
2.3 Training
2.4 Standard Operating Procedure (SOP)
3.0 WORK EXPERIENCE.41
3.1 Skills Gained
3.2 Knowledge
4.0 DISCUSSION ON SUSTAINABLITY....49
4.1 Environmental
4.2 Economical
4.3 Political & Cultural Dimensions
5.0 CONCLUSSION AND RECOMMENDATIONS...50
6.0 REFERENCES.51

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LIST OF FIGURES
Figure 1: Nusapetros logo.6
Figure 2: Organisation Structure of Marketing & Engineerings Department...8
Figure 3: Organisation Chart of Headquarters Department9
Figure 4: Organisation Chart of Yards Department.10
Figure 5: Lindenberg-Anlagens logo16
Figure 6: Tss4us logo18
Figure 7: FAUDIs logo..20
Figure 8: KD Tools logo21
Figure 9: Health Safety and Environment Committee Members23
Figure 10: 5S Concept26
Figure 11: 5S Concepts Flow28
Figure 12: ZeTo Rules29
Figure 13: Risk Based Control Plan33
Figure 14: Training Procedure34
Figure 15: Process & Instrumentation Diagram.40
Figure 16: General Arrangement Drawing.41
Figure 17: SOLIDWORKS engineering drawing...45

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LIST OF TABLES
Table 1 : Risk Ranking Table.33

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1.0 INTRODUCTION

1.1 Overview of Nusapetro Sdn. Bhd.

Figure 1. Nusapetros logo

NUSAPETRO SDN BHD (formerly known as BC PETROCHEMICAL SDN BHD)


was established in 1987. The company started as a trading company supplying
general electrical and mechanical spares and equipment.

Through its conviction to provide only the finest quality products and a service to
match, NUSAPETRO has now established itself as a serious player in the trading
arena within the oil & gas industry. The company has expanded its scope in terms of
corporate culture as well as technical expertise. The organization today has a team of
professionals working towards perpetual improvement of concepts, processes and
customer focus. To enhance its customer focus, the company has chartered a branch
in Terengganu, Labuan, and Bintulu. NUSAPETRO has its own factory fabrication
located at Chan Sow Lin Kuala Lumpur which produces high quality of Chemical
Injection Skids.

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1.1.1 Vision of Nusapetro Sdn Bhd

Every company has a vision and mission statement that describes the potential
inherent in the company's future, or what they intend to be. A vision statement is
simply a description of the what, meaning what the company intends to become.
We strive to serve as an effective and efficient partner in delivering value to the oil
and gas industry.

1.1.2 Mission of Nusapetro Sdn Bhd

On the other hand, a mission statement is basically much more detailed than the
vision statement as it focuses on who does it for and how it does what it does for
the company to achieve the vision statement.
We service the oil and gas industry with high quality products and professional
services, leveraging on our core strengths, competencies and alliances to deliver
value and optimum returns to all our stakeholders.

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1.2 Organization Structure of Nusapetro Sdn Bhd

1.2.1 Marketing & Engineering Department

Figure 2. Organisation Structure of Marketing & Engineerings Department.

Nusapetro is based in Kuala Lumpur and divided into two sectors, Headqurters and
Yard sectors. Nusapetros headquarters is currently located at Jalan Pekeliling, at the
intersection of Jalan Ipoh. Nusapetro has its own factory fabrication yard is located at
Chan Sow Lin, Kuala Lumpur which they produces their own Chemical Injection
Skids. . Nusapetro expands quickly and already have branches throughout Peninsula
Malaysia, Sabah and Sarawak.

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1.2.2 Headquarters Department

Figure 3.Organisation Chart of Headquarters Department

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1.2.3 Yard Department

Figure 4. Organisation Chart of Yards Department.

Since Nusapetro is divided into two sectors, I was assigned to the Yard Department,
under Engineers division, where my supervisor, Mr. Aznil Hafiz Hasanuddin, is the
Senior Project Engineer. Other than the Engineers team, Yard Department also
include logistic division, operations manager, document controller, Quality
Assurance and Quality Control (QAQC) division, and the procurement division. All
of the division is under supervised by a General Manager.
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All of the division work together as a team, co-operate with each other in making
sure every project runs smoothly and can be delivered on time. Each division has its
own job scope, and only their divisions can do their job in successful manner. If one
division does not do its job properly, then it may result in a delay in delivering
packages/skids to the clients, thus will damage the companys name.

1.3 Job Scope

General Manager

Plan, coordinate and executes engineering projects.

Cooperate with management to constructs project budget.

Assures task assigned to Project Manager to be on track.

Assists other engineers when needed.

Senior Project Engineer

Creates project objectives based on the project proposals.

Constructs project specifications by identify the customer requirements,


product design.

Ensure the project schedule is on track by monitoring and solving problems


encountered.

Keep companys name on high standard by complying with companys


regulations.

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Quality Assurance and Quality Control (QAQC)

Companys documentation is controlled by the QAQC.

Customer representatives is handled directly by QAQC.

The QAQC documents are prepared prior to commencement.

The progress project is constantly monitored by QAQC.

Procurement

Finding the best deal for the company.

Negotiates with suppliers and vendors to secure the most profitable terms.

Assures the details of requisition and deliveries

Design a long-term saving on procurement costs

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1.4 Core Business

Nusapetro represents established oversea manufacturers and local manufactures such


as Skid Systems Integrator, Pump Systems, Filtration, Power Generation, and
Electrical & Instrumentation.

1.4.1 Skid System Integrator

The most significant engineering product produces by Nusapetro is the Chemical


Injection Skid System.

Licensed under SWEC : PM102000000, as a SYSTEM INTEGRATOR for Chemical


Onjection Skid (C.I.S). The C.I.S is a chemical dosing system which mainly used for
Oil & Gas production facilities, water injection in the well, efficient clean-up of
production pipeline and reduction of corrosion problems on offshore platforms and
onshore plants.

We offer Engineering, Procurement, Construction and Commisioning (EPCC) for


Chemical Injection Skids which fully fabricate and integrated locally. The varies
types of C.I.S offered are:

i.

Corrosion Inhibitor Injection Skid

ii.

Biocide Injection Skid

iii.

Pour Point Depressant Injection Skid

iv.

Demulsifier Injection Skid

v.

Scale Inhibitor Injection Skid

vi.

Methanol Injection Skid

vii.

Anti-foam Injection Skid


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viii.

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Wax inhibitor Injection Skid

ix.

De-oiler Injection Skid

x.

Hydrochloric Acid Injection Skid

xi.

Oxygen Scavenger Injection Skid

The system are fully designed, fabricated, and integrated and tested (FAT) in-house.

In addition we provide engineering solutions of Skid System Integrator for Oil & Gas
Industry with after sales services following the ISO 9001: 2000 standards as we are
the single point of responsibility, traceability and warranty for the entire unit of
supplied systems.

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1.4.2 Pump System

Nusapetro Pump Systems, exclusively supported by some of the most recognized


pump manufacturers for the oil and gas industry, is a leading supplier of pump
systems and solutions, including submersible, centrifugal and specialty pumps.
One of Nusapetros most frequently used is the NEMO Bearing Housing Pump.
Bare shaft pumps with double bearing for high torques in material cast iron. Suitable
to most application in Oil & Gas industry gas, water or even oil since it has a very
low emulsify effect to oil/water mixtures. Other than that, it can handle high sand
ang gas contents medium thus making it an efficient of oil/water mixtures even with
a very high of sand and oil/gas. It also a user-friendly since it can be installed in any
kind of position and almost pulsation-free pumping.
TORNADO Rotary Lobe Pumps was also applied by Nusapetros projects that
need a large range of capacities and pressure. A pump that can withstand up to 6 bar
of pressure and a flowrate that can go from a few m/hr up to 1,000 m/hr (151,000
bpal). Its positive displacement, self-priming, valveless pump offers high
performance and configured for intermittent or continuous operation that ideally suits
to transfer, process or dosing application. One of the advantages was its patented
timing gear, together with separate seals for pump and drive housings prevent ingress
of any product leakage. It has a very space-saving design and bearing shafts with
polygonal plug-in connection that simplifies maintainance.

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1.4.3 Power Generation

Nusapetro Power Generation is a unit within Nusapetro Sdn Bhd, an established


customer-driven company dedicated to providing innovative and cost-effective
products and services for offshore and onshore facilities and maintenance.

Figure 5. Lindenberg-Anlagens logo

For Marine Diesel Generating sets, Nusapetro Power Generation is exclusively


supported by Lindenberg-Anlagen GmbH. Founded in 1948, Lindenberg-Anlagen
GmbH is an international company well known as experts in the development, design
and construction of generating sets, including customized designs to certified
standards.

Lindenberg-Anlagen products meet all DIN ISO 9001:2001 standards, as wellas the
requirements of the German Army, NATO/NAMSA Agency, and the quality
assurance departments of renowned national and international companies.
Each generating set is factory-tested in the companys state-of-the-art test shop
before shipment. Full load testing for individual sets or parallel operation is
mandatory. Testing is carried out according to classification rules, in the presence of
the classification societies surveyor.

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Lindenberg-Anlagen provides 3 Marine Generating which consists of Emergency
sets, Harbour sets, and Auxiliary sets. These 3 sets are available from 30 kWe up to
2,500 kWe. The generators and engines are constructed in Japan, USA, and Europe.

The control systems and the additional items are designed by Lindenberg-Anlagen
themselves to provide assurance to the clients that the products are high standards.
Lindenberg-Anlagen also provides online generating sets alongside noise protection
and machinery housings for outdoor and indoor activities.

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Figure 6. Tss4us logo

For Solar Power System set, Nusapetro Power Generation is supported by Tss4u,
provides solar and solar-wind design, engineering and installation services.

Based in Netherlands, and with affliated companies throughout the Middle East,
India, and Asia Pacific, Tss4u is a leader in state-of-the-art solar and hybrid power
systems and application technologies.

Tss4u is describes as a reliable power supply by their state-of-the-art systems and


technology. Tss4u implement complicated charge control techniques with the help of
their proprietary regulators. For example, their applications that needs special
controls like cathodic protection, Tss4u has designed an efficient solar system
components by taking a one-source responsibility for its system approach.

Tss4u has an extensive record in demanding and hazardous environments. Tss4u is


ATEX Zone-1 solar, modular and IECEx-certified. Tss4u produces its own ATEX
Zone-1 solar modules and also ATEX notification system.

From design to maintainance services, Nusapetro collaborate with Tss4u to optimises


clients total cost of workship. If unconventional solutions are needed, Nusapetros
staff are able to help in the project stages which consist of concept study, preliminary
and detailed designs, and implementation, installation, commisioning and operation.
The following are the examples of dedicated Nusapetros development work:

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i.

Solar/wind-hybrid retractable renewable power packages for offshore


production platforms.

ii.

Charge controllers and special output controllers, e.g. for cathodic


protection.

iii.

Top-and-front-loading battery boxes

iv.

Special solar module support solutions.

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1.4.4 Filtration

Nusapetro Filtration is a unit within Nusapetro Sdn Bhd, an established customerdriven company dedicated to providing innovative and cost-effective products and
services for subsea pipelines and maintenance.

Figure 7. FAUDIs logo

Nusapetro Filtration is exclusively supported by FAUDI GmbH. Faudi GmbH is


headquartered in Stadtallendorf, Hessen, Germany, where it was founded in 1938. It
is one of the leading filtration and separation specialists in the chemical and
petrochemical industry, with a global clientele.

One of the most common projects received by Nusapetro is the Deep Bed Filtration
System. The fluid is filtered by a packed bed such as filter sand, anthracite, activated
carbon or special media. During filtration, the flow inside of the vessel is from the
top towards the bottom. Solids and other undesired content are adsorbed at the inner
sirface of the packed bed. Depending on application, the packed bed is either
automatically regenerated regularly by backpurging with clean liquid and air ot it id
just replaced after a certain operated time. In most cases, several filters are installed
in parallel, in order to ensure a continuous filtration output even when one of the
filters is in backwash or undergoing maintenance.

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1.4.5 Valve and Sealing

Nusapetro Valve & Sealing is a unit within Nusapetro Sdn Bhd, an established
customer-driven company dedicated to providing innovative and cost-effective
products and services for subsea pipeline maintainance.

Figure 8. KD Tools logo

Nusapetro Valve is exclusively supported by KD Tools. KD Tools headquarters


located at Ulsan South Korea where they mainly focuses on metal seated ball valve
with zero leakage class 6. Other than that, Nusapetro is also an established gasket
supplier with our operating office in Malaysia. Specialist in supplying gaskets such
as ring joint gasket, spiral wound, Insulation, CNAF and rubber gaskets. Nusapetro
also a major supplier for a few reputed brands namely as Lamons, Klinger and
Valqua. Moreover, Nusapetro supplies the gland packing products as there are a
number of products that they carry in their inventory such as Graphite Asbestos
Packing and Teflon Asbestos Packing.

1.5.6 Other Electrical Products


i) Explosion Proof Equipment
o

Electrical Motors

Lighting

Switchboards

Junction Boxes Glands and others accessories


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ii) Others
o

Power Cables

Calibration Tools

Sensors & Detectors, UP

ii) Services
o

Switchgear Modification

Tap Changer Service

Other Installation Jobs

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2.0 WORK CULTURE

2.1 Occupational Safety & Health (OSH)

Figure 9. Health Safety and Environment Committee Members

In Nusapetro, we often work with heavy materials, power tools, motors and technical
instruments to produce skids or tanks. For some projects such as heat exchangers
skid and carbon dioxide package, our work environment is exposed to highly
dangerous materials and high pressured vessels thus safety is vital to each engineers
on duty.

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2.1.1 Health, Safety, and Environment Policy

Nusapetro Sdn. Bhd. Continually strives and is commited to improve its Health,
Safety and Environment practices with the objective of achieving as reasonably
practical, a healthy, safe and environmental friendly work place for its employees,
business partners and general public by :

Complying with all applicable Health, Safety and Environment legislations


and other HSE requirements.

Application of the 5S system and practices, Safe Working Culture at the


workplace.

Ensuring all accidents, work related illnesses and diseases or near misses are
reported while corrective measures are taken to prevent recurrence.

Protecting the health and safety of people at all times under all
circumstances.

Minimizing the impact of our undertakings on the environment through the


efficient use of natural resources and the reduction, recycling and proper
disposal of industrial waste.

Nurturing and encouraging continuing HSE awareness among employees


through motivation, communication, education and training,

Continuously monitor, evaluate and improve our HSE performance through


the formulation, review and updating of the Companys policies, standard
operating procedures, needs assessment, training and audits.

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2.1.2 Health Safety and Environment Objectives

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2.1.3 5S Policy

Figure 10. 5S Concept

5S is a list of workplace organization policy originated from Japan. The reason it is


named as 5S is because of all the letters in the list starts with the letter Swhich is
seiri, seiton, seiketsu, and shitsuke. In the list, it shows how to work in organized
and effective manner, thus providing a mutual agreement among employees on how
they should do their work.

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Seiri (sort)

Dispose any unnecessary materials

Segregate wanted and unwanted items from the work space

Supervisor to supervise frequently on making sure the workspace of


employees are clean.

Create a red marked area to store the unnecessary items.

Seiton (arrange)

Design all necessary items into its rightfully place so it can be easily reached
if it is in need.

Avoid wasting time on doing unnecessary tasks.

Ensure the work flow of employees is running smoothly.

First-come-first-served basis

Seiso (shine)

Avoid equipments and tools from deterioration

Ensure a clean and safe work environment

Supervisor to inspect employees work space in making sure a clean and


pleasing work environment,

Assure a positive environment by cleaning the workspace completely.

Seiketsu (standardize)

Preserve a high standards of workplace at all times

Maintain an organize work environment

Each standard has its own process.

Every material should be placed in its own rightfully place.

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Shitsuke (sustain)

Responsibly do the job without having to be told.

Supervisor to provide training to main the productivity of employees

Maintain discipline in the work environment

Commit regularly audits

Figure 11. 5S Concepts Flow

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2.1.4 Zero Tolerance (ZeTo) Rules

Figure 12. ZeTo Rules

Zero Tolerance (ZeTo) was originally constructed by PETRONAS and had been
applied to many companies including Nusapetro. ZeTo is actually a principle
consisting of 10 obligatory rules that ensures all tasks to be carried out in a safe
manner. The reason why many companies applied ZeTo Rules is because of safety.
To avoid any major risk accidents from happening, to assure a high risk activities can
be carried out safely and to improve the safety performance of company.
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2.2 Hazard Identification and Risk Assessment Procedures

To provide the guidelines for determine the controls in reducing health and safety
risk and to define the requirement for identifying the health and safety hazards of
Nusapetro Sdn Bhd s routine and non-routine activities, products or services, and all
persons including contractors and visitors who having access within Nusapetro
premises.

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Figure 13. Risk Based Control Plan

Table 1. Risk Ranking Table

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2.3 Training

Figure 14. Training Procedure

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In the event of an emergency, individuals do not have time to collect and read
documents for instructions. The emphasis therefore is on training and drills. These
are mandatory for those personnel who perform work in areas where the chemicals,
materials and equipment present a potential hazard.

The training and drills are directed towards the individuals so that they develop an
instinctive response to emergency situations, minimizing personal injury, process or
materials losses and environmental consequences.

All personnel within the organization shall receive mandatory training appropriate to
their area of responsibility and degree of exposure to risk. The frequency of training
and drills is once a year.

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2.4 Standard Operating Procedure (SOP)

Nusapetro Sdn Bhd (NPSB) holds a set of principle documents that acts as a
guideline to maintain a high standard among employees. Each employee will take an
oath to obey the Companys Standard Operating Procedure before being employed.
Thus, ensuring a high quality staff that can work efficient and in responsible manner.

i.

Dress Code
All NPSBs employee are obliged to wear appropriate attire during
working hours.

ii.

Discrimination
NPSB will not allow any wrongful discrimination among its employees.
All of NPSBs employee is attached to the locals authority regarding any
wrongful discrimination.

iii.

Sexual Harrasment
NPSB produces a positive and safe working environment by agreeing to
the rule that states each employee has their own rights to protect them
from any kind sexual of harassment. Sexual harassment is a violent
conduct in inside or outside work place and can result in damaging
companys name.

iv.

Drug and Alcohol Abuse


Any illegal use, possession, sale or even intake of drugs is extremely
prohibited.

v.

Occupational Health Safety and Environment


All NPSB personnel shall obliged to all Health Safety and Environment
procedure and its safety rules.

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2.5 Work Environment

2.5.1 Teamwork

It is all comes to good teamwork when creating a well known company. Nusapetro
have planned and organized different division to make sure the work flow to be in
perfectly manner. With varying skills and experience among the employees,
Nusapetro will be one of the companies to be on top in the oil & gas industries.

The teamwork starts when a project is received. The first division to take over the
project is the Engineers division. With guidance from the General Manager (GM)
and Senior Project Engineer, they study the Process & Instrumentation Diagram
(P&ID) and advice the clients if there is any modification needed. Once it is
approved, the draughtsman designs a General Arrangement Drawing and Skid
Structural Drawing of project. Meanwhile the engineers lists all of the materials
need for the project and pass on to the Procurements division to do the orders and
find the best deal for the company. After a few weeks, Logistics division receives the
materials and separates it into its own type to ease the process. After that,
Fabrications division along with engineers takes charge.

They build the project based on the Skid Structural Drawing and General
Arrangement Drawing which has been approved by the clients earlier. During the
fabrication process, the Quality Assurance and Quality Control (QAQC) division
monitors the progress to ensure it follows correctly what the clients need. After the
base structure has completed, it undergoes certain test by QAQC before transfers out
to paint company. At the same time, the major equipments such as the tubings,
fittings, valves, pressure gauges are prepared to be install.

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Painted skids arrive and all the major equipments have been installed. A Final
Acceptance Test (FAT) is conducted with the presence clients as a proof of
functionality and act as a final inspection. If the FAT is a success, then the client
accepts the complete structure with exchange of an agreed payment.

All of the division in Nusapetro are crucial as each division needs one another to
progress further. There are things that we can do by ourselves and things that we
need others to achieve it. What Nusapetro taught me is to do everything together as
one.

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2.5.2 Work Ethics

A composed list of moral principles designed to each employee is what moral ethics
meant. Nusapetros work ethics was intrinsic and made to ensure the companys
functionality is at its best.

Discipline, cooperation and focus in fulfilling each tasks.

Work with integrity, confidence, and willing to learn from mistakes.

To obliged to all rules and regulations including procedures and policies


made by Nusapetro

To arrive at work on time and leave on time.

To prefer their own method based on their experience and creativity in


completing their job.

Always work together with one another as one unity creating a family work
environment.

To devote their loyalty to Nusapetro at all times.

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3.0 Work Experience
3.1 Skills Gained

i)

Ability to understand engineering drawings profoundly


As the weeks of internship gone by, I have learnt a lot about engineers
life in Nusapetro. An engineer should know every pin-point details in the
P&ID, General Arrangement Drawings, and Skid Structural Materials.
These drawings are very important is it describes as a whole what the
project is all about. P&ID which stands for Process & Instrumentation
Design shows the process flow of project. P&ID give the engineers the
info where is the input and outflow of project. General Arrangement
Drawing and Skid Structural Drawing are also very important. It gives the
insight on the particular details of the structure, from the major details
into the minor details, including the dimensions and type of material used.

Figure 15. Process & Instrumentation Diagram

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Figure 16. General Arrangement Drawing

ii)

Knowledge on the test conducted to prove its efficiency

All project received by Nusapetro undergoes multiple test before it is sent


to the client. One of the common tests is the Dimension Inspection (DI).
This test is conducted after the materials needed arrive such as the C
channel and I beam to make sure the dimension is the same as ordered.
DI is also conducted after the welding process to ensure its dimension is
the same as the one in General Arrangement drawing.

After that, the skid structure undergoes Non Destructive Test (NDT).
NDT is a technique that has been widely used in engineering world to
inspect the properties of material without damaging it. It is consist of
three test, Radiographic Test (RT), Magnetic Particle Inspection (MPI),
and Dye Penetrate Test (DPT). Nusapetro uses NDT to test the welding of
the skid structure as these weld connection have to encounter loads during
product lifetime, there is a chance it may crack if not properly weld.

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If the skid structure passes NDT, then it will undergo hydrostatic test or
also known as hydrotest. Hydrotest is designed to test the strength and
leaks of pipelines or tubings. By filling it with water, the pipelines/tubings
have to endure a certain pressure requested by the clients at a certain
amount of time. At Nusapetro, they use a chart recorder to record the
pressure and temperature of water inside the pipelines/tubings thus acts as
a proof of evidence to the clients. By using 4 stage method, they fill the
waters until it reaches 25% (stage 1), 50% (stage 2) and 75% (stage 3) of
the set pressure and hold it for 5 minutes. If there is no leak or drop in the
reading of pressure gauge, then it can proceed to the next stage. On the
final stage, the pipelines/tubings is filled with 100% of the set pressure
and hold for 1 hour. If there is a leak during this stage, fix the the cause of
the leaks and start back to stage one. If stage 4 successful, then they
decrease the set pressure back to stage 3, stage 2, stage 1 and until zero
set pressure. With this method, it can help to secure the safety standards
and durability of the pipelines/tubings over time.

After hydrotest, the skid structure undergoes the last test which is the
Final Acceptance Test (FAT). FAT is conducted under supervision of
client. Of the project uses chemicals as its main component, Nusapetro
uses water for safety reasons. The main reason of FAT is to prove to the
client that the skid structure actually works according to the clients
specification. If the clients satisfied with the result from FAT, then skid
structure can be sent to the clients.

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iii)

Communication skills

Good communication is essential in all company. A project can be done


when there is teamwork, teamwork can be achieved through
communication. As the past 11 weeks as an intern, I have experienced
firsthand on how to deal with clients. I was invited by my supervisor to
attend a progress meeting with clients to discuss about their projects.

Humans are not perfect hence there some clients that are tend to express
themselves emotionally rather than professionally. From there, I learn
from my supervisor the real meaning of patience and his communication
skills. First, he listens and understand the root of this problems. Then, he
explains the solution by choosing his words carefully by copying the
same term that the clients use. This shows that we understand the problem
and assures them we are on the same page.

Sometimes, not all of the terms can be understood by clients. Usually this
type of problem happens during a phone call. Hence a better way to
encounter it is by using a visual presentation or face-to-face meeting.
Prepare a whiteboard and write down the complaints from the client. This
will help them to realize the main problem and help them to get back on
track. Nusapetro also deals with clients outside of Malaysia ence a face-to
face meeting would be a problem. That is when Nusapetro exploits the
advantage of technology. With Skype, we are able to explain more detail
and accurate rather than by using a phone call.

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iv)

Time Management

The most common work period in a company is from 9.00 am until 6.00
pm. Nusapetros work period is from 8.30 am until 5.30 am which is
slightly earlier, which makes them always one step forward everyday in
their work. Though what I noticed in the past 11 weeks here, they
thumbprint in before 8.30 am but leaves after 5.30 pm , sometimes they
even leave during the night.

Some people may say people who work late until night have a bad time
management, but from what I observed here, I have to disagree on that.
Nusapetro have already assigned to the employees that they can go home
after 5.30 pm, but it is their choice to stay. Honestly, all of the projects
would not be completed on time if they go back home on time. This
shows their hard work, respect, and devotion towards the company, to
stay beyond their work period. They even manage to come to work before
8.30am the next day. What I learn from them is the respect of time and
respect to the company, to always be punctual and to finish the task given
on time. Although Nusapetro is a small company, but Im convinced with
this attitude, they are not far from becoming successful in the future.

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v)

Initiative
Since Nusapetro is a small company, Im easier to learn and gain handson experience from a small team environment. I have been given
opportunity to interact with the employee on a daily basis, to know
directly on how the projects here being carried out, and help the engineers
here on completing their own assigned projects.
Though I have been given a project from my supervisor, I cant do much
if my supervisor went on training or on an off day. That is the time I take
my own initiatives to help other engineers with their project. Thus, it
expands my knowledge and understanding about engineering and also
enhances my engineering skills.

Other than engineering, I have also taken the initiative to learn more
about engineering drawings. Though Nusapetro is short of draughtsman,
they are still willing to teach me the basic skills of using SOLIDWORKS
to create an engineering drawing such as the Process & Instrumentation
Drawing (P&ID) and General Arrangement Drawing.

Figure 17. SOLIDWORKS engineering drawing


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STUDENT INDUSTRIAL TRAINING (SIT) REPORT


3.2 Knowledge
3.2.1 Understanding Job Requirement

As an intern, there is not much you can do as the projects done in Nusapetro requires
a sufficient amount of engineering skills and experience. However, I frequently stay
besides the engineers, observing and take notes every action they take and problems
they encountered. From there, I slowly manage to adapt my engineering skills.
Whenever Im in doubt, I will always ask one of the engineers first before I take my
own action.

I was given a project about a closed drain vessel pump. My supervisor gave me full
support on how to manage this project from start until finish. I listed all of the
materials required and handed over to the Procurement division as instructed from
my supervisor. By understanding my job scope, I dont have to all the ordering of
material work thus saving my time to focus on something more important.

After the materials arrived, the QAQC division conducts dimension inspection onto
the materials to give assurance to the engineers including myself that the materials
fulfill the requirements. Though it is an engineers work to install all of the
materials, my supervisor advised me to observe and only help when needed. I
understand the order given as the materials to be installed which are fittings and
tubings are small and complicated. I can easily make a mistake during determine the
right connection of fitting onto the right tubing, thus by understand my boundaries I
can avoid this kind of mistakes.

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STUDENT INDUSTRIAL TRAINING (SIT) REPORT


3.2.2 Completing task given on time

It is not easy to divide time if we have too many tasks to be done. Though multitasking is preferable, but completing the task beyond the deadline is much worse. In
Nusapetro, I was given a notebook and a small notes sticker to help coordinate any
tasks productively.

For an instance, time is very important in engineering world. Any mistakes could
lead to a delay in completing a project thus resulting a loss to the clients trust and
company financially. I was instructed to list all the materials needed and create
Purchase Requisition (PR) for each of the equipments within a week as we need the
materials to arrive as soon as possible. Fortunately with help from other engineers,
Im able to fulfill the task within the time period. It is important to always ask when
we are in doubt.

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4.0 Discussion on Sustainability

4.1 Environmental
Environmental can be described as preventive and restoring actions. Nusapetros
location is quite strategic. Close to Chan Sow Lins Light Rail Station (LRT), the
employees can come to work by using public transport. Even some of them who lives
nearby come to work by walking. These are good alternative ways to save energy
and decreases the greenhouse gas.

Other than that, Nusapetro applies the 3R in their routine work. Recycle, Reuse and
Reduce. If they accidentally print extra copies, the unused paper will be shredded and
disposed into the recycle bin. They also provide the 3Rs bin outside of Nusapetros
yard, to show support of green earth.

4.2 Economical

After BC Petrochemical change into Nusapetro, it has to start all over again. Since
not many company recognize Nusapetro yet, thus the economy is quite slow. In
responds to this, Nusapetro requires a third party to receive a project. In other words,
Nusapetro requires other company to bid projects on behalf of them with an
exchange of payment. This temporary method is to help the name of Nusapetro to be
well known back on the oil & gas industry.

4.3 Political & Cultural Dimensions

Here in Nusapetro, we have multicultural employees, ranging from Melayu, Indian


and Indonesian. With this unity, we create a multiculture within Nusapetro. We also
usually have a feast on every Thursday to spend some time together and strengthen
our bond.

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5.0 Conclusion

In a nutshell, the opportunity given by Nusapetro to undergo my internship is


well appreciated. These eleven week here have been a mind opening experience
for me to learn more about engineering and oil and gas industry. I realize now to
become an engineer is a difficult and dangerous path. Other than that, theoretical
knowledge is never enough to declare ourselves as an engineer. It is quite
different when we applied it practically. That is why experience is much more
important.
Assigned under Engineers division, I have learned a lot. Not only engineer
aspects, but also family aspects. They welcomed me with open arms and treated
me as their own family members, creating a warm working environment. Thus,
making us interns love to work here.

Lastly, I am grateful for the chance given by Nusapetro as well as Universiti


Teknologi Petronas for giving me the opportunity to experience the working
atmosphere first hand.

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6.0 Reference

1. Company Background. (n.d.). Retrieved December 1, 2015, from


http://nusapetro.com/about-us/company-background.html
2. Mission Statement. (n.d.). Retrieved December 1, 2015, from
http://nusapetro.com/about-us/mission-statement.html
3. Nusapetro Products. (n.d.). Retrieved December 1, 2015, from
http://nusapetro.com/products/products.html

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