ERP suite

Driving Business
Breakthroughs

Copyright 2012, Ramco Systems Limited. All rights reserved. Any improper use, distribution, or reproduction of the contents herein is strictly prohibited.

03
Ramco ERP Suite
Swift Success on Cloud

10

Contents

We Spare
No Efforts

05

25

Handpick
your Solutions!

Stay On
Top of the Figures

07
What is the Edge that
Ramco ERP on Cloud
Gives Your Business?

09
Why Spend When
You Can Save?

12
Solution
Map

17
Processes that Give You
A Winning Edge

26
Do More
with Extension Tools

Ramco ERP Suite

AVAILABLE ON CLOUD AND ON-PREMISE
Benefit from the power, performance and affordability of a next-gen ERP
Suite from Ramco Systems, one of the forerunners in this space with over 20
years of R&D experience! Our Cloud offering, also known as Ramco ERP on
Cloud, has been transforming the business of thousands of users and
hundreds of organizations. Can the Cloud transform your business too?

Think...
Low investment no capital expenditure, pay only for what you use
Anytime, anywhere access to real-time business operations
Easy installation and transition from legacy systems
Secure, scalable and flexible
End-to-end operational transparency and data consistency
Availability of optional on-premise version

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Why choose
Ramco ERP Suite?
HERE ARE 10 GOOD REASONS...
Extension Development Kit (EDK) enables building of extended functionalities (screens or modules) that can
be integrated with the core ERP
Month on month upgrades given automatically at no additional cost, enabling clients to keep up with best
practices
Report Customization possible through enterprise reporting tool that enables addition of new reports and
customization of existing reports
Can be quickly integrated with external applications through either web services or simple data level
integration
Accessible from anywhere over the Internet; available on iPad / smart phones
Multi-tenant, with enhanced data security features, enabling exclusive data storage for each customer
Strong localization factor in terms of statutory and reporting needs
Quick and easy installation, setup and transition from legacy systems, making it ready for use in minimal time
Hardly any capital expenditure, no investment in IT resource staff and no license fees
Scalable, flexible, agile, pay-per-use model, suitable for businesses of all sizes

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Handpick

your solutions!
Ramco ERP on Cloud is an end-to-end solution that includes Financial Management,
Manufacturing, Human Capital Management, Supply Chain Management, Customer
Relationship Management, Enterprise Asset Management, Process Control, Advanced
Planning & Scheduling, Project Management and Analytics.
Since the solution is available on Cloud, you do not have to spend on what you will
not be using. You can decide which solutions you want to use, scale up, and add more
solutions as your business grows. The result is that your investments are always optimized!

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A business
raring to win!

|6

What is the edge that

Ramco ERP on Cloud gives your business
WHEN WE SAY COMPLETE, WE MEAN IT!
Ramco ERP on Cloud allows you to completely automate your business end-to-end. You get a
360-degree view of your business, anytime, from anywhere. All your business functions are available
on a single platform on the Cloud and they are integrated end-to-end. With this unified view of
business, you can drive innovation across the value chain, improve efficiency, and reduce costs and
time to market. It is like a view from atop the worlds highest towerbut even better, because here
you can decide whether you just want a quick glimpse of what is happening in your business at a
particular time, or drill down to the finest details.

WE HELP YOU MEASURE, MONITOR

AND MANAGE YOUR BUSINESS
Ramco ERP on Cloud gives you access to valuable
business insights in real-time. The solution can slice and
dice the business data and generate reports at the click of
a mouse.
You also get a dashboard view of the business in the form
of clear pictorial representations, such as pie diagrams
and graphs. All of these help you make timely and
informed decisionswhich are sure to put your company
on the right path to profitable growth!

WE MAKE SURE YOU ARE NEVER

AWAY FROM YOUR BUSINESS
Since Ramco ERP on Cloud is accessible over the Internet,
it gives you the freedom to access information from any
part of the globe at the click of a browser button, whether
from a laptop, a PDA, mobile phone or a tablet PC. This
allows you to monitor, manage and execute tasks even
when you are on the move.

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LINK UP WITH THE EXTENDED ENTERPRISE

Built on Ramco VirtualWorks, Ramco ERP on Cloud gives you the power to connect with your business community of
customers, suppliers, employees, sub-contractors, foreign collaborators, principals, OEMs, franchisees, distributors, agents
and many more. A great level of interoperability and connectivity ensures that you too can easily connect with their business
processes. You can integrate with other portals, devices and applications, phenomenally increasing your power to
collaborate with business associates.

ERP suite

ENTERPRISE
APPLICATIONS

TECHNOLOGY/
DEVICES

Technical Document
Management

Email / Fax

GIS

e-Form

Financial Management

Smart Card e-Signature

Supplier,
Trading Partners

Human Resources
Management

Mobile / PDA

Materials Management

RFID Tag Reader Printer

Customer Care
System

Barcode Scanner

SCADA

EXTERNAL
SYSTEMS

OEM
External Service Providers
E-Commerce
Marketplace

SAFETY OF BUSINESS DATA

In todays competitive world, data is a companys most critical asset. Ramco Systems has in place a
comprehensive information security system as mandated by ISO 27001 standards. Ramco Systems is
also ISAE 3000 / 3402 Type II certified. This means that with Ramco, your data is in safe hands!

A GLOBAL SOLUTION FOR A GLOBAL BUSINESS

Ramco ERP on Cloud supports multiple currencies, languages, and accounting standards
followed across the globe. With our solution, you can be assured that your business will have
no trouble fitting into any country.

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Why spend
when you can save it?
You dont need to invest in IT infrastructure such as
hardware, middleware, network, etc. You dont need to
invest in a database or operating system either.
Since the solution is offered on a subscription basis, you
dont have to pay license fees or AMC. Instead, you will only
incur operating expenditure. Based on your usage, you will
be paying only for the services used and nothing more.
Since the solution is operated on the Internet and is
wholly-managed by us, you dont need an IT team to
maintain your ERP, nor pay for version upgrades. As
maintenance, security and business continuity are all
part-and-parcel of the offering, there are no hidden costs to
worry about.
Because of its milestone-based deployment capabilities,
your system can be set up within weeks. Moreover, Ramco
ERP Suite is very easy and intuitive to use, and does not
require extensive training. Your employees can start using
the solution immediately.

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We Spare No Efforts
USE OUR EXPERIENCE TO YOUR ADVANTAGE
Ramco ERP on Cloud is truly an end-to-end solution for your enterprise. It
helps you automate and integrate all functions and processes within your
organization, drive innovation across the value chain, improve efficiency,
and reduce cost and time to market. Packed with powerful, in-depth,
flexible and scalable functionalities, you can pick and choose all you
need, and use the solution to drive business excellence and innovation!

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Voice of Our Customers

Ramco provides
architecture that results in
superior Total Cost of Ownership
with ultimate business
flexibility.

Ramco ERP Suite provides a

controlled mechanism to streamline and
run Henkels business processes. We
consider Ramco as a partner rather
than as a vendor.

Preferred
Meal Systems

Henkel
There has been excellent support
in terms of providing the services well
on time and they truly stand by their
motto in terms of creating enduring
value for customers.

Al Ghurair Iron
& Steel
After a lot of evaluation,
we settled for Ramco ERP
Suite, which was flexible and
scalable to fit all our needs.

Al Faris Equipment
Rentals (LLC)

Ramco truly stands by its promise of creating

enduring value for its customers. Really appreciate
Ramco for its unwavering focus in delivering a
best-in-class solution with end-to-end functionality,
as per the specified timelines.

Commercial Bank
International

Ramco ERP Suite has helped us

consolidate most of the HRM functions
in one system, enabling accurate record
keeping for staff benefits and timely
reimbursement.

KPMG

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Ramco ERP Suite - Available on cloud and on-premise

Solution Map
Extension & Reporting Tools
Advanced Planning & Optimization
Analytics
Warranty
Management

Connectors (iRIS)

Engineering
Change Mgmt.

Travel
Management

After Sales
Service

Employee
Development

Reliability
Analysis

Costing

Real Time
Integrator

Financial
Services

Supplier Portal

Inventory
Analysis

Manufacturing
Execution

Process
Costing

Global Tax
Solution

Imports

Physical
Inventory &
Cycle Counting

Customer
Portal

Staffing

Planning &
Review

Project
Profitability

Work Order
Management

Operations
Reporting

Management
Accounting

Subcontracting

Quality
Management

Exports

Planning

Performance
Analysis

Project
Accounting

Planning &
Scheduling

Production
Order
Management

Fixed Assets
Accounting

Receiving

Inventory
Planning

Shipment
Operations

Compensation,
Benefits &
Reimbursements

Opportunity
Management

Work Order
Management

Project Billing

Estimation

Planning &
Scheduling

Payable
Management

Purchasing

Warehousing

Order
Management

Attendance
Management

Lead
Management

Permit
Management

Project
Tracking

Product Data
Management

Recipe
Management

Receivable
Management

Supplier
Management

Item
Administration

Lead
Management

Workforce
Management

Event
Management

Preventive &
Predictive
Maintenance

Project
Planning

Real Time
Integrator

Discrete
Manufacturing

Process
Manufacturing

General
Accounting

Purchasing &
Subcontracting

Inventory

Sales &
Shipping

HCM
Foundation

CRM
Administration

Maintenance
Budgeting
& Control

Project
Administration

Optima

HCM

CRM

Enterprise Asset
Management

Project
Management

Process
Control

Manufacturing

Financial
Management

Supply Chain Management

Ramco VirtualWorks
| 12

Customer Relationship Management

CUSTOMER IS KING
Ramco ERP on Cloud enables you to integrate
information across pre-sales, field teams and other
marketing segments, and thus derive maximum
visibility. Tools to record and analyze market
trends, strengths and weaknesses of competitors,
customer attitudes, etc., can help you easily
convert leads into sales, and develop a
customer-centric business strategy. Ramco ERP
on Cloud supports functions like Event
Management, Lead Management and Opportunity
Management.

Supply Chain Management

BUY RIGHT, MAKE RIGHT

Monitor and manage your supply chain more

efficiently and cost-effectively. Get the best
value for your customers and suppliers. From
Procurement & Subcontracting to Warehouse
Management, and Inventory to Sales & Shipping,
Ramco ERP on Cloud helps you to seamlessly
integrate and automate business processes
throughout your supply chain.

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Manufacturing
QUALITY, QUANTITY AND SAVINGS
GET IT ALL AT ONE GO
Ramco ERP on Cloud provides features and functionality
for both Discrete and Process Manufacturing. With Ramco
ERP on Cloud for Discrete Manufacturing, you can
benefit from the estimation, change management,
planning, scheduling, execution and costing capabilities
of the solution.
The process manufacturing functionality helps you gain
from features such as Lot Traceability, Attribute
Management, Catch Weights, Yields, By-products,
Co-products, Item Substitutes, Shelf-life Management
and many more. The solution serves the diverse
needs of batch, semi-continuous and continuous
processes.
Ramco Manufacturing seamlessly integrates with
Inventory, Purchase, Subcontracting and Accounts,
and supports single as well as multi-plant set ups,
giving you overall visibility to make sound and timely
decisions.

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Enterprise Asset Management

GIVE YOUR ASSETS THE ATTENTION THEY DESERVE
Ramco ERP on Cloud has comprehensive asset
management features that give you up-to-date
information on assets, reduce equipment downtime
and increase utilization. With these features, you
can improve the reliability of your assets, be
prepared for contingencies, perform better
maintenance of assets, and ensure that activities
go on as expected with out any major technical
showstoppers. Using the solution, you can define
Asset Properties, carry out Preventive and
Predictive Maintenance, Calibration, Work Order
Management, Troubleshooting, Permit Management
and Real-time Integration.

Human Capital Management (HCM)

COVER HUMAN RESOURCES THROUGHOUT,
FROM RECRUITMENT TO RETIREMENT
With competency-driven HR processes, businessrule driven administrative and payroll processes,
workflow and user-definable security, Ramco ERP
on Cloud handles the employee lifecycle in its
entirety. You can manage your workforce, carry out
Employee Development, Attendance Management,
Staffing and Travel Management.

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Financial Management
EVERYTHING BOILS DOWN TO MONEY
Ramco ERP on Cloud offers end-to-end functionality for
Financial Management, including Book Keeping,
Receivable Management, Payable Management, Fixed
Assets Management, Management Accounting and Global
Tax Management. Financial Management is tightly
integrated with the rest of the ERP. Your business
transactions are accounted for in real-time. Whether you
operate a single company or are part of a multi-national
conglomerate, you can streamline your financial operations
across the enterprise. You can also close your books
promptly, and publish accurate financial statements.

Project Management
PLAN TO SUCCEED, WHILE KEEPING AN EYE ON THE DETAILS

Ramco ERP on Cloud allows you to plan and execute

your projects captive or for your customers on time
and in a profitable way.
Project Management and Accounting seamlessly
integrates with the Finance, Inventory and Procurement
modules. You can benefit from a host of features
including creation of budgets, tasks, timelines, work
breakdown structures, milestone-based management
and billing, generation of material or subcontracting
request from a project, generation of sales quotation
from proposal, project progress tracking report and
project profitability.

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Processes that Give You A

Winning Edge
STREAMLINE YOUR BUSINESS PROCESSES FROM START TO FINISH
Ramco ERP on Cloud can help you streamline your business processes and improve them by identifying and
rooting out inefficiencies. Ramco has the advantage of almost twenty years of experience gained by working with
close to more than one thousand customers. Go ahead, use the Ramco advantage to optimize activities and
processes, plan, manage, and deliver results on time. Tap Ramco ERP on Cloud to reduce costs, work faster,
and yet please your customers like never before!

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Procure-to-Pay
BUILD EXCELLENT SYNERGIES WITH YOUR VENDORS
Ramco ERP on Cloud provides you the right tools to optimize your procurement cycle and maintain excellent vendor
relations. The automated and rules-based procure-to-pay processing capabilities of the solution optimize workflow to
facilitate improved Quality and Quantity Management, Vendor Management, and Cash Flow Management. With its
enhanced reporting and communication tools such as the Supplier Portal, you can improve communication with vendors,
reduce transaction-processing costs and errors, and speed up the financial settlement cycle.
Respond efficiently to cross-departmental purchase requests for materials
Maintain vendor history, and rate vendors
Compare quotations
Inspect quality of received materials, and return damaged goods for rework
Ensure prompt receipt and payments
Choose appropriate payment methods
Sync up with Finance for creating proper entries

Order-to-Cash
STRATEGIZE TO BOOST THE BOTTOM LINE
Ramco ERP on Cloud enables you to quickly process and translate an order from your customer into cash, while
also providing an ideal customer experience in every way. With well-designed interfaces and tools, you can
collaborate better with customers, reduce receivables and outstanding, decrease order-to-cash processing costs,
and accelerate financial collection cycles for optimal sales terms.

Know your customers better: serve them better and mitigate risks
Maintain and track quotations submitted to customers
Assign customers to sales persons and maintain sales targets
Perform stock-check during order booking, and make delivery commitments that you can honor
Handle various methods of sales such as drop ship sales and direct sales
Select an appropriate receipt method (Cheque/ DD/ Direct Debit/ etc.),
and also reward loyalty points for customer sales

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Made-to-Order
GIVE YOUR CUSTOMER A PERFECT FIT FOR THEIR NEEDS
In order to succeed in the made-to-order manufacturing industry, you must optimize production processes, meet (and exceed)
demands, and satisfy your customers diverse needs effectively. Ramco ERP on Cloud enables you to efficiently run your
shop floor, accurately plan your inventory, and promptly meet delivery deadlines. You will also be able to monitor and manage
you processes better, including management of sales orders, conversion of production orders through Materials Requirement
Planning (MRP), confirmation of produced quantities for an order, and delivery of ordered products as final stocks.

Plan production across your organization by consolidating confirmed orders and forecast demands
Meet delivery commitments and manage lead times better
Maintain Bill of Materials (BoM) for finished products to enable planning of raw materials and procurement of
components for each product
Enable effective production planning, capacity planning and finite scheduling of resources
Ensure automated purchase initiation through MRP
Manage work orders
Manage resources; track the status of production jobs by monitoring dates,
activities, material requirements, and subcontractor activities

Made-to-Stock
STOCK ENOUGH, BUT NEVER TOO MUCH
Well-managed make-to-stock manufacturing requires total control over
inventory, optimal shop management, and adequate stocking rules.
With Ramco ERP on Cloud, you can manage inventory
control levels by setting up planning rules, enhance manufacturing
processes, and increase visibility across your Made-to-Stock
business process. The ERP software can also ensure improved
supply chain visibility and collaboration. With access to real-time and
accurate data, you can improve decision-making and meet customer
demands, quickly and effectively.

Maintain production forecast and confirm order schedule

Perform component availability check
Perform ATP (Available to Promise) and CTP
(Capacity to Promise)
Perform backward, forward, bottleneck, critical ratio scheduling
Track resource loading across work centers
Generate automated purchase requests, subcontract requests,
and work request releases on an MRP Run
Track various activities performed during production process
Accomplish plan fulfillment and efficiency calculation
Analyze demand and supply at all times

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Accounting-to-Profit
MANAGE YOUR FINANCES WITH CONFIDENCE
With Ramco ERP on Cloud, you can quickly transform your finance and
accounting process cycle into a cost-effective, strategic business asset,
thereby adding to the bottom line. With advanced tools and services, you can
effectively track day-to-day financial transactions. You can also handle multicompany, multi-division, and multi-department accounting, and integrate your
ERP application tightly with other key applications. This can provide you with
complete, cross-functional and up-to-the-minute information, leading to quality
decision-making and statutory reporting.

Generate balance sheets and profit-and-loss statements in the statutory format

on a daily basis
Analyze cash flow
Manage exports and imports with ease, with multi-currency capability
Handle multiple finance books for a set of companies under a group, and also
manage company consolidations at the group level
Define accounting rules, to enable automatic posting of accounts for all
transactions

Works-to-Pay
EMPLOYEES SHOULD WORK WITH YOU,
NOT FOR YOU
Ramco ERP on Cloud can help you redesign and integrate your HR processes
including hiring, training, posting, payroll, benefits, and more. The time spent by HR
professionals on administrative tasks can be drastically reduced, allowing them to
concentrate more on workforce optimization through strategic HR initiatives.

Capture and maintain employee history

Define jobs across the organization, while capturing employee-related
information
Assign employees to relevant departments, and map employee work pattern
Automate attendance booking, leave requisition and authorization, timesheet
booking, and pay slip creation
Enable automated time booking to capture the tasks performed by
employees across departments
Carry out payroll processing and salary accounting

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Service-to-Execution
ADOPT A CUSTOMER-CENTRIC
APPROACH ALL THE WAY
Ramco ERP on Cloud can enable you to automate and manage the
entire Service-to-Execution business processincluding Customer
Service Order Management, On-site Service Management, Billing
and Receipts. With streamlined processes, you can understand and
serve customers effectively, control service costs, increase margins,
build loyalty, and expand your customer base and offerings.

Define your service offerings, and track service enquiries

Enhance service parts supply management and demand
management; process returns
Enhance field force management and effectiveness
Enable technician mapping to service enquiries
Automate service billing
Streamline third-party billing
Process service billing with insurance claims
Facilitate order management and availability

Engineer-to-Order
INNOVATE, TO DELIGHT
Ramco ERP on Cloud can help you streamline, innovate, and automate your entire Engineer-to-Order business
cycle. You can capture and validate customer specifications, estimate costs, reduce quotation and lead times,
streamline manufacturing processes, improve consistency and quality of design, and deliver effectively. You can
also obtain an accurate and real-time view of all processes to make timely and sound decisions.

Meet sales delivery commitments, based on engineering design estimates

Perform cost roll-ups and production cost estimates
Manage lead times with effective control through time horizon
Maintain BoM for the finished products, and process plans for engineering
Manage engineering changes
Enable MRP for planning material/component procurement
Enable capacity planning
Manage work orders
Manage resources and track the status of production jobs by monitoring
dates, activities, material requirements, and subcontractor activities

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Assemble-to-Order
PUT THINGS TOGETHER QUICKLY AND COST EFFECTIVELY
With Ramco ERP on Cloud, Assemble-to-Order companies can deliver customer orders faster, and at lower costs. You
can optimally plan and manufacture key items used in the assembly or finishing process, in anticipation of customer
orders. You can effectively check material and resource availability, while entering customer orders, and quote reliable
delivery dates. Enhanced reporting and communication tools also enable you to make timely and wise decisions.

Commit customer delivery, based on availability of parts, sub-assemblies and capacity

Maintain multiple BoMs for a finished product, and plan for procurement of raw material components
Perform cost estimates for production
Manage lead times with effective control through time horizon
Perform effective production planning, based on individual components
Enable MRP runs, with provisions to incorporate engineering changes within the planning horizon
Maintain routing through effective process plan, along with lead time management
Facilitate capacity planning and work order management

Cost Control and Planning

PLAN TO PROSPER
Ramco ERP on Cloud offers comprehensive
functionality to plan and control costs, mitigate risks,
and remain competitive. You can ensure effective and visible
cost control measures across the enterprise, accurate recording
of data to analyze costs and trends, cost over-run tracking, etc., and also
provide timely advice to all departments. You can also analyze all types of
costs, in relation to operating expenses, and allocate them in a structured manner.
You can also forecast and budget appropriately to recover operating expenses and
set profit expectations.

Create cost centers and profit centers across your organization

Plan cost budgets for each financial period, across the cost centers
Compare budgets for different periods
Perform variance analysis based on budget vs. actual figures
Ensure appropriate apportioning of costs for a given set of work orders, and perform order settlements
Perform roll-up to compute new standard costs of finished products
Undertake profitability analysis of different products, projects and departments
Calculate the actual cost of production for a particular work order, and analyze the variance against a set of standard
parameters

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Job Work-to-Pay
REAP THE BENEFITS OF SUBCONTRACTING WITHOUT HASSLES
Ramco ERP on Cloud provides you with adequate mechanisms and tools to implement your
subcontracting process. It also provides integration across parallel functions, including Purchasing,
Production, Costing and Finance. You can efficiently manage your subcontracting process, which
involves selecting a competitive vendor, allocating jobs and material, tracking and receiving finished
products, and inspecting received goods for final payment to the sub contractor.

Manage your subcontracting process endto-end

Track subcontract issues and receipt of materials
Define subcontract Bill of Materials to enable effective tracking
of raw materials
Return damaged goods back to the subcontractor for re-work
Ensure prompt receipt and payment to the subcontractor,
against every purchase made
Perform reconciliation of materials, which have been sent to the
subcontractor, in a timely manner
Select an appropriate payment method
(Cheque/ DD/ Credit Card/ Direct Debit/LC/RTGS etc.)

Lead-to-Sale
SWIFTLY TRANSFORM YOUR LEADS INTO ACCOUNTS
Ramco ERP on Cloud can help you streamline, analyze and make the most out of the
lead-to-sale process. You can record information on prospects and opportunities in
detail, assess qualification criteria, contact prospects and determine if the lead can be
taken forward, and finally pass the opportunity to the sales team.

Manage and monitor lead generation programs

Maintain details of leads/opportunities and sales personnel
Create a database of prospects, their contacts, and requirements
Assess prospects, and assign them to sales personnel
Follow up on opportunities
Track lead conversions
Close orders
Analyze reasons for rejection

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Storage-to-Distribution
WATCH WHAT YOU STOCK
With Ramco ERP on Cloud, you can manage your warehouse space, manage inventory, control the movement of
goods within the storage location(s) or to customer sites, and reduce costs. With access to real-time, accurate
information on overall inventory status, you can save time locating items or performing physical inventories, keep regular
tabs on stock availability, carry out standard inventory operations, and maintain optimum stock levels while minimizing
carrying costs.

Control inventory and distribution

Manage item definition, warehouse and stock control
Maintain multiple warehouse zones
Define bins
Tag statutory details such as ECC and TIN numbers to the warehouse for Central Excise
compliance
Manage items by types - finished, semi-finished, raw material,
capital, and kits, among others
Benefit from standard, actual, First-In-First-Out (FIFO) and weighted average costing methods
Plan stocks and reorder level with auto Purchase Order (PO) generation
Leverage lot control and serial control of stocks
Define attribute groups
Obtain authorization control in movement of stock Goods Receipt Notes (GRN), stock
issue/transfer, pack slip
Maintain multiple units/conversion measures
Benefit from inventory count and stock adjustment notes

| 24

Stay On

Top of the Figures

MEASURE,
MONITOR
AND
MANAGE YOUR
BUSINESS GOALS
AND GROWTH

The Business Analytics solution, available as part of Ramco ERP on Cloud, can be
used to review data and processes in real-time, and thereby accelerate
decision-making. You can analyze, measure, and control organizational processes,
which in turn can provide a framework for planning.

SALIENT FEATURES OF RAMCO BUSINESS ANALYTICS

Ramco Business Analytics is powered by Ramco DecisionWorksTM.
It is a comprehensive, smart, easy-to-use, and web-architected Business Intelligence
(BI) solution for Enterprise Performance Management (covering strategic, tactical and
operational BI), Information Management and Data Management.
It offers superior reporting, comprehensive querying and analysis capabilities.

| 25

Do More with

Extension Tools
MAKE THE SOLUTION A PERFECT GLOVE-FIT!
Extension Tools are an integral part of Ramco ERP on Cloud. They encompass methodology,
configuration settings and documentation, and enable you to quickly evaluate, implement, and deploy
best business practices for both industry-specific and general activities.

EXTENSION TOOLS FROM RAMCO

INCLUDE TWO KEY COMPONENTS:
The Extension Development Kit (EDK) is pivotal in the effective functioning of a successful ERP
application. Ramco EDK allows organizations to build their own unique set of extended features,
adding to their existing functionality. EDK does this without modifying the standard product source
code. As a result, upgrades are not compromised. Ramco EDK is also useful for making in-house
changes after the solution goes live.
Ramco Enterprise Reporting, a tool for designing report layouts, facilitates customization of reports.
This tool is integrated with EDK to generate designed reports from the EDK screen, that are
specifically termed as User-Definable Reports or UDRs. The solution also helps you design
customer-specific portlets.

| 26

Know Us
Ramco Systems provides next generation, end-to-end enterprise solutions that render complete
transformation of the business in real time. Built on Ramcos proprietary platformRamco VirtualWorks,
all Ramco products are cloud architected by design and address the entire business cycle from
transaction to analytics. Part of the USD 1 Billion Ramco Group, the company offers ERP, HCM, SCM,
CRM, Financials, Asset Management, Process Control, Project Management and Analytics to multiple
verticals on the most appropriate cloud modelpublic, private and community. Ramco focuses on
providing innovative business solutions that can be delivered quickly and cost-effectively in complex
environments. Globally, Ramco has over 150,000+ users from 1000+ customer organizations across 35
countries. The company currently has 16 offices spread across USA, Canada, Europe, India, Middle East,
South Africa and APAC and employs over 1,800 employees.
For more information, please visit www.ramco.com.
Follow us on

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Global office locations:

India
Corporate Office
Ramco Systems Ltd.
64, Sardar Patel Road
Taramani, Chennai - 600 113, India
Tel: +91 44 2235 4510 / 3090 4000
Toll-free: +1800 425 6667
e-mail: contactramco@ramco.com

North America
Ramco Systems Corp.
Crossroads Corporate Center
3150, Brunswick Pike, Suite 130
Lawrenceville, NJ 08648
Tel: +1 609 620 4800
Fax: +1 609 620 4860
Toll-free: +1 800 472 6261
e-mail: info-us@ramco.com

Canada
Ramco Systems Canada Inc.
World Exchange Plaza
45, OConnor St., Suite 1150
Ottawa, Ontario, Canada. K1P 1A4
e-mail: info-us@ramco.com

Europe
Switzerland
Ramco Systems Ltd.
Lange Gasse 90, Postfach
CH - 4020, Basel
Switzerland
Tel: +41 61 205 2525/2509
Fax: +41 61 205 2590
e-mail: info@ramco.ch
United Kingdom
Ramco Systems Ltd.
Exchange House
494, Midsummer Boulevard
Central Milton Keynes MK9 2EA
United Kingdom
Tel: +44 1908 255 989
Fax: +44 1908 255 589
Mobile: +78 81911231
Germany
Ramco Systems Ltd.
Lyoner Strasse 14 60528
Frankfurt am Main Germany
Tel: +49 069 6655 4485
Fax: +49 069 6655 4100

South Africa
RSL Enterprise Solutions (Pty) Ltd.
No. 5, Walnut Road
2nd Floor, SmartXchange Building
PO No. 1228, Durban - 4000
South Africa
Tel: +27 31 304 0911, 0918, 0928
Fax: +27 31 304 3499

ASEAN
Malaysia
Ramco Systems Sdn Bhd
3 B 15 - 7, Level 15 Block 3 B
Plaza Sentral, Jalan Stesen Sentral 5
Kuala Lumpur 50470
Tel: +6 03 2260 3978 / 4978
Fax: +6 03 2260 1978
Singapore
Ramco Systems Pte. Ltd.
10, Eunos Road 8
#13-06, Singapore Post Centre
Singapore - 408 600
Tel: +65 6743 1513
Fax: +65 6743 1514

Middle East & North Africa

Dubai
Ramco Systems Ltd.
Suite 205, 2nd Floor, BT Building
EIB-4, Dubai Internet City
PO Box 500235, Dubai, UAE
Tel: +971 4 3636784
Fax: +971 4 3636785
Dubai
Ramco Systems FZ LLC.
Office No.111, Building No. EIB-04
Dubai Internet City, Dubai
Sudan
RSL Software Company Limited
House number 306, Second Floor
Block 21, Riyadh, Khartoum, Sudan

Contact Office
Abu Dhabi
Ramco Systems Ltd.
CERT Technology Park
Block D - 15, Muroor Road
Al Saada Street Junction
PO Box 37973
Abu Dhabi, UAE
Tel: +971 2 4048642
Fax: +971 2 4462050

For more information, you can e-mail us at contactramco@ramco.com or visit us at www.ramco.com

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