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Vijayasankar Palanivel

U15034629
MGMT$3610$:$Managing$People$and$Organizations$
Spring'2015
College$of$Business$Administration$
Loyola$Marymount$University$
!
Cathleen!McGrath,!Ph.D.!
Office!Hours:!
Office:!Hilton!323!
Tuesday!&!Thursday!10:00!!12:00!
Telephone:!(310)!338@4585!
Wednesday!10:00!!12:00!
Email:!cmcgrath@lmu.edu!
And!by!appointment!(or!stop!by)!

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It!is!widely!recognized!that!people!are!an!organization's!most!valuable!assets!contributing!to!
productivity.!!This!course!provides!future!leaders!and!professionals!with!a!basic!
understanding!of!the!theories!and!principles!of!Organizational!Behavior!(OB)!and!its!practical!
applications!in!Human!Resource!Management!(HRM)!responsibilities.!!Included!are!key!
socially!responsible!management!best!practices!vital!for!managing!a!productive!workforce.!
This!foundation!will!provide!a!critical!support!to!you!in!your!future!successful!career,!
whether!as!an!owner,!an!employee,!a!manager,!or!a!human!resources!professional.!!
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REQUIRED$READINGS$
!
Customized!reader!entitled,!Managing!People!and!Organizations:!MGMT!3610!!
Publisher:!McGraw!Hill!ISBN!1259430529!

Combines!sections!from:!!

Colquitt,!Organizational'Behavior:'Improving'Performance'and'Commitment'in'the'Workplace'4e!
And!Noe,!Human'Resource'Management;'Gaining'A'Competitive'Advantage,'9e'

Other!readings!will!be!assigned!throughout!the!semester!
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LEARNING$OBJECTIVES$
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1. Comprehend!and!apply!the!principal!concepts!of!the!field!of!management!at!the!
individual,!group,!and!organizational!levels!of!analysis!and!identify!how!these!concepts!
affect!organizational!and!individual!performance.!
2. Recognize!the!relationship!of!the!basic!human!resource!functions!to!managerial!roles!
and!responsibilities.!
3. Identify!how!course!content!relates!to!students!personal!development!and!future!
career.!
4. Recognize!the!managers!role!in!the!larger!community!and!develop!an!understanding!
of!the!importance!of!ethics,!social!justice,!and!corporate!social!responsibility!and!their!
impact!on!employee!behavior!and!organizational!effectiveness.!
5. Apply!course!concepts!by!participating!in!a!significant!field!learning!experience.!!!
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MGMT3610 - McGrath

SUMMARY$OF$LEARNING$ACTIVITIES$!
!
This!course!has!been!designed!to!give!you!many!opportunities!to!demonstrate!mastery!of!the!material.!!You!will!
have!a!chance!to!participate!in!class!discussion,!participate!in!experiential!learning!exercises,!complete!in@class!
mid@term!and!final!examinations,!and!complete!a!group!project.!!An!important!lesson!you!will!learn!about!
organizational!life,!is!that!whether!you!work!in!an!office,!or!telecommute,!being'there!matters.!!You!are!expected!
to!attend!all!classes!and!participate!in!all!exercises!and!class!discussions.!!Your!presence!and!participation!are!
expected!and!will!contribute!to!your!success!in!the!class!and!to!the!success!of!other!class!members!who!will!also!
benefit!from!your!participation.!
!
Mid@term!Exam!
150!
Reading!Quizzes!
75!
Final!Exam!
250!
CBL!Exercises!
150!
CBL!Reflection!Journal!
75!
Team!Project!
75!
Individual!synthesis!paper!
150!
Participation!&!Professionalism!&!Attendance!
75!
Total!
1000!
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Exams$
There!will!be!one!mid@term!exam!and!one!final!exam.!!The!midterm!will!consist!of!short!answer!questions.!!The!
final!exam!will!consist!of!a!series!of!multiple@choice!questions.!!You!will!be!required!to!bring!a!100!question!
Scantron!sheet!for!the!final!exam.!!I!will!provide!paper!for!the!midterm!exams.!!The!exams!will!cover!all!assigned!
reading!and!all!materials!covered!in!class.!!All!exams!will!be!closed!book!and!closed!note.!!For!the!exams,!you!will!
be!expected!to!show!mastery!of!the!material!and!the!ability!to!synthesize!and!apply!what!we!have!covered!in!
class.!!You!will!be!responsible!for!organizing!your!own!study.!!I!encourage!you!to!develop!your!own!study!guides!
based!on!the!assigned!readings!and!class!discussion.!!It!might!also!be!useful!to!form!study!groups!in!order!to!
help!each!other!prepare!for!the!exams.''The'final'exam'will'be'cumulative,'including'material'from'the'entire'
semester.''The'final'exam'will'be'held'during'the'official'exam'period'determined'by'the'University.'
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Reading$Quizzes$
Throughout!the!semester,!you!will!be!asked!to!complete!a!short!reading!quiz!at!the!beginning!of!class.!!This!
assignment!is!unique!in!MUST!be!completed!in!the!beginning!of!class!on!the!days!that!are!indicated!in!the!
syllabus.!!If!you!are!not!in!class!at!the!beginning!of!class!for!any!reason!!excused!or!unexcused!you!will!not!be!
able!to!retake!the!reading!quiz.!!Every!student!will!have!the!opportunity!to!drop!his!or!her!one!lowest!reading!
quiz!grade.!
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Individual$Field$Learning$Project$
During!the!course,!we!shall!learn!many!management!theories!that!help!us!understand!how!people!work!together!
in!organizations.!!This!understanding!will!help!us!to!be!more!effective!managers.!!One!aspect!of!that!effectiveness!
will!be!recognizing!when!and!how!management!theories!apply.!!!
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For!this!assignment!we!will!combine!LMUs!culture!of!service!and!non@traditional!organizational!research!
methods.!You!will!be!responsible!for!selecting!your!own!non@profit!organization!to!work!with.!!You!may!chose!to!
contact!the!Center$for$Service$and$Action!for!suggestions.!!You!will!learn!about!the!organization!through!
secondary!source!research,!interviews!and!most!importantly,!participant!observation.!Participant!observation!
entails!doing!actual!work!in!the!organization!under!analysis.!The!objective!is!to!get!a!sense!of!what!the!world!of!
the!organization!looks!like!from!the!point!of!view!of!the!people!that!work!in!it.!Find!a!way!to!volunteer!in!your!
chosen!organization!and!learn!about!it.!Everyone$is$expected$to$log$at$least$15$hours$of$onSsite$work$during$
the$semester.!!
MGMT3610 - McGrath

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The!goal!of!this!assignment!is!to!connect!the!theories!we!have!learned!in!class!with!the!reality!of!organizational!
life.!You!will!have!the!opportunity!to!experience!first@hand!the!inner!workings!of!an!organization!and!then!
diagnose!the!organization!and!organizational!processes!using!the!concepts!learned!in!class.!
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1.!CBL!Reflection!Journal!
Reflection!is!a!critical!activity!that!allows!you!to!link!the!learning!that!occurs!in!class!with!your!experiences!
outside!of!class.!!By!reflecting!on!learning!in!several!different!contexts,!you!can!build!a!structure!for!making!the!
knowledge!your!own.!!!Most!people!find!it!useful!to!keep!track!of!their!experiences!in!their!organization!as!they!
go!along.!!It!can!be!particularly!helpful!to!note!experiences!that!are!surprising,!very!positive,!or!challenging.!!You!
will!be!expected!to!write!about!this!experiences!in!the!context!of!your!management!learning.!!It!is!very!helpful!to!
answer!the!following!questions!at!the!end!of!each!reflection!journal!entry:!
1. What!did!I!learn!by!writing!this!reflection?!
2. How,!specifically!did!I!learn!it?!
3. Why!does!this!learning!matter,!or!why!is!it!significant?!
4. In!what!ways!will!I!use!this!learning;!or!what!goals!shall!I!set!in!accordance!with!what!I!have!learned!
in!order!to!improve!myself,!the!quality!of!my!learning,!or!the!quality!of!my!future!experiences!or!
service?!
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I!will!collect!reflection!journals!three!times!during!the!semester.!!You!will!be!expected!to!write!one!entry!per!
week!in!your!reflection!journal.!!This!assignment!may!be!typed!or!handwritten.!
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2.!CBL!Exercises!
I!will!ask!you!to!apply!the!theories!that!you!have!learned!about!in!class!to!your!own!community@based!
experience.!!You!will!be!asked!to!answer!a!series!of!questions!that!will!help!you!make!the!connections!between!
class!discussion!and!your!experiences.!!Each!CBL!Exercise!is!described!in!your!CBL!master!packet.!!!
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3.!Team!Project!
You!will!be!grouped!into!small!work!teams!(approximately!3@4!people)!based!upon!the!management!topic!that!
members!of!your!group!will!explore.!You!will!be!assigned!to!a!group!that!will!explore!topics!such!as:!
Organizational!Diversity!
Motivation!
Leadership!
Training!
Communication!
Recruiting!and!Selecting!Employees!
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As!a!team,!you!will!need!to!discuss!what!you!have!learned!and!create!a!poster!and!hand@out!to!present!in!class.!
The!purpose!of!the!poster!session!is!to!provide!an!overview!to!a!core!theory!or!concept!exemplified!through!
your!field!learning.!You!will!have!some!time!in@class!dedicated!to!planning.!However,!it!is!very!likely!that!you!will!
also!need!to!meet!outside!of!class!to!finalize!your!presentation.!Although!your!experiences!and!organizations!will!
be!different,!you!need!to!present!your!key!learning!via!a!common!theme.!!
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For!your!team!poster!presentation,!you!will!be!graded!(all!team!members!receive!the!same!score)!according!to!
the!following!criteria;!1)!an!interesting!description!and!examples!of!your!core!topic;!2)!the!clarity!and!
organization!of!your!presentation;!3)!your!ability!to!communicate!the!relevance!and!importance!of!your!subject;!
4)!professional!presentation!style.!
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MGMT3610 - McGrath

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4.!Individual!Synthesis!Paper!
Throughout!the!semester!you!will!have!given!a!great!deal!of!thought!to!the!connection!between!our!course!
content!and!your!own!experience!in!your!CBL!organization!of!choice.!!You!will!write!one!paper!that!highlights!a!
significant!connection!that!you!can!make!between!the!management!theory!as!discussed!in!class!and!the!
management!literature!and!your!CBL!experience.!!!!
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The!process!for!writing!this!paper!will!include:!
a. Working!interactively!with!me!throughout!the!semester!including!a!required!meeting!during!office!
hours!to!discuss!an!early!draft!of!your!paper.!and!
b. Working!with!your!presentation!team!members!on!early!drafts!of!your!paper,!and!
c. Meeting!with!me!as!a!team!to!discuss!your!individual!and!team!projects.!
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Participation$&$Professionalism$&$Attendance$
As!discussed!above,!your!presence!and!participation!is!vital!to!our!success.!!Your!participation!grade!will!be!
determined!based!upon!you!presence!and!contribution!to!our!class!learning.!There!are!four!aspects!to!
participation!and!professionalism.!First,!there!is!merely!showing!up!or!attendance!as!measured!by!your!on@time!
arrival!to!class.!Therefore,!your!prompt!arrival,!attendance,!and!prepared!participation!will!be!closely!
monitored.!!Please!avoid!tardiness@!it!is!very!disruptive!to!class.!!If!you!must!arrive!late,!please!enter!class!
quietly.!!You!are!allowed!to!miss!one!class!without!penalty,!no!questions!asked!(not!including!team!presentation!
sessions).!Subsequent!absences!will!reduce!your!attendance!and!participation!grade.!!
!!
As!an!LMU!Lion,!by!the!Lions'Code,!you!are!pledged!to!join!the!discourse!of!the!academy!with!honesty!of!voice!
and!integrity!of!scholarship!and!to!show!respect!for!staff,!professors,!and!other!students.!
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Third,!throughout!the!semester!I!will!ask!you!to!participate!individually!and!in!groups!in!class!activities.!!I!will!
ask!you!to!turn!in!evidence!of!the!work!you!have!done!in!class.!
!!
Finally,!at!the!end!of!the!semester!you!will!evaluate!your!team!presentation!members!and!they!will!evaluate!you!
on!the!both!the!quality!of!your!work!and!the!effectiveness!of!how!you!worked!with!your!team.!
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PROFESSIONAL$ETHICS$AND$EXPECTATIONS$
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I!will!give!you!my!full!energy!and!commitment!to!making!this!a!successful!and!rewarding!course!this!semester.!!
In!fact,!if!you!receive!at!least!a!"C"!as!a!final!grade,!you!can!expect!from!me!a!commitment!to!help!you!(i.e.,!letters!
of!recommendation)!as!you!progress!in!your!academic!and!professional!career.!!In!exchange!for!my!commitment!
to!you,!I!expect!complete!honesty!and!genuine!behavior!on!your!part.!!Any!cheating!or!plagiarism!will!be!dealt!
with!severely.!
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GENERAL$POLICIES$
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1. This!is!a!business!class!so!I!expect!a!high!degree!of!professionalism!so!that!means!everything!you!turn!in!to!
me!must!be!typed!and!professional!in!appearance!or!I!will!not!accept!it.!!
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2. Students!with!special!needs!who!need!reasonable!modifications,!special!assistance,!or!accommodations!in!
this!course!should!promptly!direct!their!requests!to!the!Disability!Support!Services!office.!Any!student!who!
currently!has!a!documented!disability!(physical,!learning,!or!psychological)!needing!academic!
accommodations!should!contact!the!Disability!Services!Offices!(X84535)!as!early!in!the!semester!as!
possible.!All!discussions!remain!confidential.!Please!visit!www.lmu.edu/dss!for!additional!information.!$
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3. Please!do!not!cause!any!distractions!for!yourself!or!others!during!class.!!Your!full!presence!in!class!will!
allow!us!to!create!an!effective!learning!environment.!!$
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4. I!may!make!modifications!to!the!syllabus!throughout!the!semester.!!If!this!occurs,!I!will!submit!the!changes!
in!writing!to!all!members!of!the!class.!!Students!will!be!responsible!for!the!most!recent!syllabus$
MGMT3610 - McGrath

TENTATIVE COURSE SCHEDULE


DATE

READING DUE
Colquitt: What is Organizational Behavior
Noe: HRM & Competitive Advantage

Jan 20

TOPIC
Intro to Organizational
Behavior and Creating Value
through Human Resources
Community-based Learning
Project Day
Work Motivation

Jan 22

Work Motivation

Jan 27
Jan 29

Compensation

Feb 3
Feb 5

Leadership
Leadership

Feb 10
Feb 12

Organizational Diversity
Ensuring EEO and Safety

Employee Motivation: A Powerful New Model


Nohria et al. 2009
Mission Day
Noe: Recognizing Employee Contribution
with Pay AND
Employee Benefits
Colquitt: Leadership: Power and Negotiation
Colquitt: Leadership: Styles and Behaviors
Leadership that Gets Results
LA Times Article
Noe: Legal Environment EEO and Safety

Jan 13
Jan 15

Feb 17
Feb 19
Feb 24
Feb 26
March 3
March 5
March 10
March 12
March17
March 19
March 24
March 26
March 31 April 2
April 7
April 9
April 14

Colquitt: Motivation

MIDTERM EXAM
NO CLASS
Noe: HR Planning & Recruiting

Recruiting Talented
Employees
Employee Selection
Decision Making
Decision Making
Training for Improved
Performance
Developing Employees &
Careers
Groups and Teams

Noe: Selection and Placement


Colquitt: Learning and Decision Making
How (Un)ethical Are You?
Noe: Training
Noe:Employee Development
Reinventing Employee Onboarding
Colquitt: Teams:Characteristics and Diversity

ASSIGNMENT DUE

Proposal form for CBL project


due.
Motivation Reading Quiz
NO MAKEUP
Motivation Exercise Due

Hand in CBL journal

Compensation Exercise Due


Leadership Styles Reading
Quiz NO MAKEUP
EEO Reading Quiz NO
MAKEUP
Hand in CBL journal
Recruiting Reading Quiz
NO MAKEUP
Recruiting Exercise Due
Selection Exercise Due

Training Exercise Due


Teams Reading Quiz
NO MAKEUP

Groups and Teams


Colquitt: Teams Process and Communication
Conflict, Negotiation, Power,
Planning and Preparing for Effective
and Politics
Negotiation, Liu & Chai
Influence
Cialdini persuasion article
SPRING BREAK
Team poster presentation work day
Presentation

April 16

TEAM WRITING WORKSHOP

April 21

Organizational Structure

Colquitt:Organizational Structure

April 23
April 28
Apirl 30

Organization Networks
Organizational Culture
Class Wrap Up

TBA
Colquitt:Organizational Culture

Org Structure Reading Quiz


NO MAKEUP

Hand in Journal
Synthesis paper due

Final Exam T/Th 1:35 11:00 Thursday May 7, 2015


T/Th 3:00 2:00 Tuesday May 5, 2015
MGMT3610 - McGrath