Mega Split Airconditioners

(with Cordless Remote Control

& 3 Phase Compressor)
Models: MHW301RC, MHW361RC

Reprinted - August 2013

No part of this publication may be reproduced in any
manner whatsoever without permission in writing from the
Vice President, Blue Star Ltd., Room Airconditioners
Division, 9 Bazullah Road, T.Nagar, Chennai 600 017.
While due care has been taken to avoid errors or
misinterpretation, Blue Star Limited is neither liable nor
responsible for consequence of any action taken, on the
basis of this publication.
All contents are applicable as on the date of publication
and may subsequently be amended.
Published by Blue Star Limited, Room Airconditioners
Division, 9, Bazullah Road, T.Nagar, Chennai 600 017,
India.
For restricted circulation only. Not for sale.

USERS MANUAL

Contents
From Our Vice President

Product Features

Know Your Airconditioner

Installation

The Cordless Remote Control

An Overview

The Display Panel on the Indoor Unit

14

Manual Operation

15

Operating Your Airconditioner

16

Maintenance

23

Dos & Donts

24

Troubleshooting Chart

25

Warranty

26

Warranty Certificate

31

24x7 Customer Care &

35

Blue Star Service Offices

E-Waste Management

Back inner cover

MEGA SPLIT AIRCONDITIONING SYSTEMS

From Our
Vice President
Dear Customer,
Congratulations on the purchase of your new
Blue Star Mega Split Airconditioner, just one of the
many world-class products that we manufacture
and market. This superior product has been
engineered for convenient and optimum
performance.
It has been manufactured with the best available
materials, with stringent quality control measures
undertaken during all the manufacturing processes.
It has been tested in the factory under actual
operating conditions to ensure that you get years
of satisfactory and trouble-free performance.
We are confident that time and performance will
justify the trust you have placed in this product.
This manual will help you get the best out of your
Mega Split Airconditioner. Please spare some time
to go through this manual carefully.
In the unlikely event of your running into a problem,
kindly check the Troubleshooting Chart to diagnose
the possible cause and take necessary steps.
However, do not hesitate to approach your dealer
or the nearest Blue Star office, if you require help.
The list of Blue Star service offices is provided in
this manual.
I do hope that you will enjoy using your Mega Split
Airconditioner.
With warm regards,

Mukundan Menon
Vice President
Room Airconditioners Division
Blue Star Limited

USERS MANUAL

Product Features
Long Life

Great Looks
Small Footprint
Electronic Thermostat

Fuzzy Logic

3 Phase Power Saver Compressor

Programmable Timer

Sleep Mode

Time Delay

Auto Restart

Memory Backup

Oscillating Louvres

Digital Display

3-Speed Cooling
3

MEGA SPLIT AIRCONDITIONING SYSTEMS

Know Your
Airconditioner
Blue Star Mega Split Airconditioners are available
in several models.

Know Your Model Number

You can identify the model number of your AC
based on the tonnage:

Indoor Unit

Nominal Tonnage

Model

2.5

MHW301RC

3.0

MHW361RC

All split airconditioners consist of two main

components, the Indoor Unit (IDU) and the
Outdoor Unit (ODU). While the former is installed
inside the airconditioned room, the latter is kept
outside. This is because all the heat from inside
is rejected outside through the ODU. The ODU
houses the all-important part of your airconditioner
the compressor. Blue Star ODUs are capable of
withstanding a 500 hour salt spray test. The
condenser coil uses coated blue fins to enhance
coil efficiency and life, and to protect it from
chemicals and corrossion due to salinity.
Outdoor Unit

The IDU is mounted on one of the walls of the

room to be airconditioned. The ODU can be
mounted on a wall, sunshade or skirting, outside
the room. The two units are connected through
refrigerant pipes made of copper.

USERS MANUAL

Installation
Locating the indoor and outdoor units properly will
help optimise the performance of your
airconditioner. While your Blue Star/Dealers
Technician will be happy to guide you on the best
location for your airconditioner, here are a few
helpful hints.

1.

Locating the Indoor Unit

1.

Locate the IDU for the best cool air circulation.

Avoid obstructions in the way of the air
circulation.

2.

Do not locate the unit directly opposite a door

which is opened frequently. The cold air will
go out of the room each time the door is
opened thus wasting energy.

3.

All indoor units will form condensate water.

Provision must be made to drain this
condensate from within the indoor unit to the
outside or into a toilet or similar space. The
technician will make sure that a U bend is
provided along the drain pipe to prevent
insects from coming into the room through
the drain tube.

2.

3.

MEGA SPLIT AIRCONDITIONING SYSTEMS

Locating the Outdoor Unit

1.

On Roof
On Sunshade

On Wall with
Frame
On Skirting

2. IDU above ODU

Max Height 7mtr

ODU & IDU

in same level
Max distance
20mtr

The outdoor unit houses the compressor,

condenser, condenser fan and electrical
components. The heat removed from the room is
expelled to the atmosphere through the outdoor
unit.
Once again, the Blue Star/Dealers Technician will
ensure optimal installation of the ODU for you.
However, the following information will be of interest
to you.

1.

The Outdoor Unit can be mounted on a wall,

sunshade or skirting.

2.

Ideally, the ODU should not be too far away

from the IDU; the recommended distances
are marked in the figure alongside.

3.

Ensure that air can pass freely through the

unit. Please allow at least 2 metres free
space on the air outlet side, and 0.3 metres
on the air inlet side.

4.

If more than one ODU is to be installed, they

must be properly separated, so that the warm
air from the outlet of one does not enter the
inlet of the other.

Max Height 10mtr

ODU above IDU

3.

4.

USERS MANUAL

5.

Avoid long and complicated routing of pipes

between the IDU and ODU, as shown in the
three adjacent figures.
5.
a. Too long

a.

b. Too high

6.

c. Too many bends

b.

The ODU must be placed on a strong frame

or support. If mounted on a wall, please
ensure that the wall is thick enough and that
the frame is supported adequately.

c.

6.
7.

Finally, it is most important that the ODU is

easily accessible to the service technician. It
is advisable to discuss the same with the
sales engineer before deciding upon the
location of the Unit.
If the ODU is to be located on a high ledge,
it will be a good idea to provide a catwalk (a
platform) around the Unit and an access
door/window close to the outdoor unit location.




7.

Electrical Outlet
After the locations of the outdoor unit and indoor
unit are finalised, you must provide a suitable
electrical outlet near the indoor unit.

To
OD

MCB

IDU
To

Stabliser

MEGA SPLIT AIRCONDITIONING SYSTEMS

The Cordless
Remote Control
an Overview
The Cordless Remote Control of your airconditioner
comes with a mounting bracket. Mount the bracket
on the wall near the indoor unit of your
airconditioner, at an accessible height. The remote
control can then be placed conveniently on the
mounted bracket.

Know Your Remote Control

Main Panel
1.

LCD Screen indicates current settings.

2.

ON/OFF key.

3.

Cycles mode through AUTO, COOL, DRY,

HEAT*, FAN modes.

4.

Cycles the Fan Speed through AUTO

mode, and LOW, MEDIUM and HIGH
speeds.

5.

Enables setting of desired temperature.

* Not applicable to Cooling Only models.

USERS MANUAL

Secondary Panel
(slide cover downwards to access)
6.

Adjust swing angle of louvre.

7.

Sets louvre sweep on or off.

8.

Sets the Clock.

9.

Sets AC on ECONOMY mode.

10. Sets the Timer On time.

11. Sets the Timer Off time.
12. Sets the time for the Clock/Timer.
13. Sets the Clock/Timer.
14. Cancels Timer.
15. Locks the keypad.
16. Resets to default settings.

MEGA SPLIT AIRCONDITIONING SYSTEMS

Display

10

1.

TRANSMISSION INDICATOR
Lights when remote control transmits
signals to the Indoor Unit.

2.

MODE
Displays the current operation mode.

3.

ON/OFF DISPLAY

4.

TEMP
Displays the temperature setting.

5.

CLOCK
The current time is displayed in 24 hour
format.

6.

TIMER
The time set for both ON and OFF timers
is indicated in 24 hour format.

7.

LOCK
Indicates keypad locked or not.

8.

FAN SPEED
Displays the selected fan speed.

9.

ECONOMY DISPLAY
Indicates if unit set to ECONOMY mode.

USERS MANUAL

Inserting the Batteries

When you unpack your AC, you will find along with
your cordless remote control, 2 AAA size batteries.
1. Slide the lower portion on the front of the
remote further downwards.
2. You will find the battery compartment.
3. Slide out the battery cover.
4. Insert the batteries with polarities as shown.
5. Close the battery compartment.

Notes:

If at any time your remote does not operate

properly, check if you are within operating
range (see later section on Using the Remote
Control). If you are, replace batteries with 2
fresh AAA size batteries, and try again. Alkaline
batteries are recommended for longer life.

When replacing batteries, do not use old

batteries or mix different types.

If you do not expect to use the remote control

for a few weeks, remove the batteries.
Otherwise, battery leakage may damage the
remote control.

Average battery life during normal use is

approximately 6 months.

Replace batteries when there is no receiving

beep from the indoor unit or if the transmission
indicator on the remote control fails to light.

11

MEGA SPLIT AIRCONDITIONING SYSTEMS

Setting the Clock

You may set the clock in the remote control using
the steps given below. The remote control will
always display the time regardless of whether the
airconditioner is on or off.

Initial Setting
When batteries are inserted into the remote control,
the clock panel displays 0:00 and the colon
flashes.
1.

Press the Time Adjust button to set time.

Each time you press the button to the left, the
time set reduces by one minute, and vice
versa.

2.

When the correct time is set, press the OK

button. The display stops flashing and the
clock starts operating.

Readjusting the CLOCK

3.

If you need to adjust the clock at a later time,

press the CLOCK button. The colon in the
clock display begins to flash. To set the new
time, follow steps 1 and 2 described earlier.
The clock is accurate to within 10 seconds
per day.

Note:
Static electricity or other factors like extremely
high voltage nearby can cause the remote control
clock to initialise.

12

USERS MANUAL

Using the Remote Control

1. Point the remote control towards the AC, and
operate within 8m of the AC and within a 30o
angle.
2. Press the ON/OFF button on the remote.
3. Your AC is switched ON, but your compressor
will switch on automatically after a delay of
about 3 minutes. (See Time Delay on p.16).
4. Your AC comes with non-volatile memory, i.e.
memory that does NOT get erased on power
failure or when the unit is switched off, and all
settings operation mode, set temperature,
swing mode, ECONOMY mode, fan speed,
timer settings are stored in this memory.
Hence, on switching ON, the AC resumes
operation with whatever settings it was
previously programmed to operate on.
5. Press ON/OFF again to switch your AC off.
Notes:
1. Ensure that curtains, doors etc., do not block
the signals from the remote control to the
indoor unit.
2. Prevent any liquid from failing into the remote
control. Do not expose the remote control to
direct sunlight or heat.
3. If the infrared signal receiver on the indoor unit
is exposed to direct sunlight, the airconditioner
may not function properly. Use curtains to
prevent sunlight from falling on the receiver.
4. Keep the remote away from other electrical
and electronic appliances like TV, DVD player,
etc., to ensure reliable operation. If other
electrical appliances react to the ACs remote
control, either move these appliances or consult
your local dealer.
13

MEGA SPLIT AIRCONDITIONING SYSTEMS

The Display Panel

on the Indoor Unit
1.

Infrared signal receptor

2.

Operation Indicator
This indicator flashes when power comes on
and stays illuminated when the unit is in
operation.

3.

Not applicable to these models.

4.

TIMER Indicator
This indicator lights up when TIMER is set
ON/OFF.

5.

AUTO Indicator
This indicator lights up when the airconditioner
is in AUTO Operation.

14

USERS MANUAL

Manual Operation
Your AC can be operated manually without the
remote control too, in an emergency, in a limited
way. This is useful for example when the remote
is misplaced.
To Operate Manually:
1.

Lift the indoor units cover by applying gentle

pressure on both sides and lifting it upwards
until it locks in place with a click.

2
5

2.

The Manual Control button(s) are exposed.

3.

Press the AUTO button until the AUTO lamp

lights up. Your AC now operates in the AUTO
Mode with a Set Temperature of 24oC.

4.

To turn off the AC, press the button again

until the AC is switched off.

5.

The COOL button is to be used only by a

technician for testing. Kindly do not operate
the same.

6.

Close the cover gently after use.

COOL
AUTO

3/4

To revert to using the remote control, simply use

the remote control as usual.

15

MEGA SPLIT AIRCONDITIONING SYSTEMS

Operating Your
Airconditioner
Your airconditioner can be conveniently operated
using the intelligent cordless Remote Control.
1. Switch on the MCB. A red lamp on the Indoor
Unit glows when you power on the unit.
Time Delay
The compressor can be damaged if the electrical
supply stops and resumes immediately. To protect
the compressor, a Time Delay is incorporated
into the circuit. The Time Delay ensures that the
compressor switches on only after a delay of
about 3 minutes after (a) power is interrupted
momentarily, or (b) the COOL mode is selected.
For more details on the COOL Mode, see p.18.
2. Press the ON/OFF button. Your AC switches
on with parameters that were set before power
was switched off. In case of power failure too,
your AC retains previous settings in memory,
and resumes with earlier settings upon
resumption of power.
3. Select the COOL, DRY or FAN mode by
pressing the MODE key.

16

USERS MANUAL

4.

Press the FAN button to select fan speed.

Every time this button is pressed, fan speed
cycles through the AUTO Mode to LOW,
MEDIUM and HIGH speeds. For more details
on the AUTO mode, see below.

5.

The selected fan setting can be read on the

LCD display.

6.

The current room temperature is displayed

here.

7.

To switch off the AC, press the ON/OFF

button again.

The Auto Mode

When you switch your AC on, the fan speed is set
to AUTO by default. In the Auto mode, your
airconditioner thinks for you. The unit
automatically, and continuously, monitors the
difference between room temperature and the set
temperature, and adjusts fan speed accordingly,
to ensure maximum comfort.

17

MEGA SPLIT AIRCONDITIONING SYSTEMS

Operating Modes
Your AC operates in one of the following modes:
AUTO, COOL, DRY, HEAT* or FAN. The Mode
button cyclically chooses between the operating
modes.

The COOL Mode

In the COOL Mode, the compressor is in operation
and your AC functions in the standard operating
mode, cooling your room to the desired Set
Temperature.
1.

Press the Mode button to cyclically step

through the modes, and stop when the COOL
mode is selected.

2.

COOL is displayed on the LCD panel when

you select the COOL Mode.

The DRY Mode

In the DRY Mode, your AC reduces the humidity
within the room faster.
3.

Press the Mode button to cyclically step

through the modes, and stop when the DRY
mode is selected.

4.

DRY is displayed on the LCD panel when you

select the DRY Mode.

* Not applicable to cooling only models.

18

USERS MANUAL

The Power-Saving
ECONOMY Mode
1.

Press the ECONOMIC RUNNING button to

put your AC into ECONOMY Mode.

2.

ECONOMY is displayed on the LCD screen.

3.

Press the ECONOMIC RUNNING button again

to return to normal operation.

In the ECONOMY Mode, your wall-mounted AC is

designed to give you maximum comfort, while at
the same time, save power.

In this mode:
The FAN is automatically set to low speed;
Your AC increases the Set Temperature by
1C for every hour that it operates, for the first
two hours;
After 2 hours, and an increase in the Set
Temperature by 2C, your AC maintains the
temperature at that level without further increase.

Setting the Desired Room

Temperature
You can set the temperature at which you would
like your room to be (between 17C and 30C
recommended setting 23C for maximum comfort
while reducing power consumption).
4.

Press the TEMP UP or DOWN arrow buttons

to increase or decrease the Set Temperature.
On every press, the temperature increases or
decreases by 1C. The two-digit display shows
the changing set temperature.

5.

The presently programmed Set Temperature

is displayed here.
19

MEGA SPLIT AIRCONDITIONING SYSTEMS

Timer Operation
You can program your AC to switch itself on or off
at a particular time:
1.

Press the TIMER ON or TIMER OFF button.

2.

Press the TIME ADJUST buttons UP or

DOWN arrows to increase or decrease the
Set Time. On every press, the time increases
or decreases by 10 minutes.

3.

Press the OK button. This sets the timer

function. The TIMER lamp on the indoor unit
lights up.

4.

Press the CANCEL button if you wish to

cancel Timer settings.

Notes:

20

1.

Both On and Off Timers can be set

simultaneously to offer you the convenience
of having your AC switch on and off
automatically at preset times.

2.

When you select Timer operation, the remote

control automatically transmits the timer
signals to the indoor unit at the specified
time. Therefore, the remote control must be
kept in a location from which it can transmit
the signal to the indoor unit properly.

3.

The effective operation time set by remote

control is limited to the next 24 hours.

USERS MANUAL

Louvre Swing
Your AC has oscillating louvres for uniform cooling
around your room. You can stop the oscillation if
you so desire.
Upon switching your AC on, the louvres are set to
oscillate by default.
1. Press the SWING button to stop the oscillation.
Press again to restart oscillation.
2. To control the direction of flow in a particular
direction, press the AIR DIRECTION button
when the AC is in operation. Hold this button
until the direction of flow suits you. Release
the button at this point.
Notes:
1. The AIR DIRECTION and SWING buttons are
disabled when the airconditioner is not in
operation (including when the ON TIMER is
set).
2. Do not operate the airconditioner for long hours
with the air flow direction set downward during
the cooling or dry operation. Otherwise,
condensation may occur on the surface of the
vertical air flow louvre and cause dew dripping.
3. Do not move the horizontal louvre manually.
Always use the AIR DIRECTION button. If you
move the louvre manually, it may malfunction
during operation. If the louvre malfunctions,
stop the airconditioner at once and restart it.

21

MEGA SPLIT AIRCONDITIONING SYSTEMS

Horizontal Louvre Control

You can adjust air flow in any horizontal direction
that you may desire.
Vertical louvre control is possible manually and
not from the remote.
To move the louvres to adjust horizontal air flow:
1.

Use the lever on the left or right side of the

vertical louvre arm (depending on your model).
Move the louvres to desired position and
leave it there.

Notes:
1.

Take care not to catch fingers on the fan or

horizontal louvres.

2.

Ensure gentle operation of lever to avoid

damage to the vertical louvres.

3.

Adjust vertical louvres only when the horizontal

louvre is set at a particular angle using the
AIR DIRECTION button. Do not adjust when
in SWING mode.

LOCK and RESET Functions

1.

Press the LOCK button to lock all current

settings. The remote control does not
thereafter accept any operation except that of
the LOCK button itself. Use the Lock mode
when you want to prevent settings from being
changed accidentally or casually.
Press the LOCK button again when you want
to cancel the LOCK mode.

2.

22

Press the RESET button to cancel all current

settings, and revert to default factory settings
on all parameters. (Clock: 0:00, Mode:
AUTO, Fan Speed: AUTO, TEMP: 24C).

USERS MANUAL

Maintenance
Most of the maintenance work on your
airconditioner, during warranty and subsequently
under the maintenance contract, will be handled
by a trained technician. However, there are some
simple maintenance jobs that you, as a user,
should carry out on your own.

Cleaning the filter

1.

Lift the cover by applying gentle pressure in

both sides and lifting it upwards.

2.

The filters will be visible.

3.

Lift the filters slightly upwards.

4.

Pull out the filters.

5.

Wash the filters under a tap until they are

clean.

6.

Do not use detergents for cleaning the filter.

7.

Dry filters under shade.

8.

Reinstall dry filters.

9.

Press the cover gently back in place.

23

MEGA SPLIT AIRCONDITIONING SYSTEMS

DOs & DONTs

DOs (
)

Seal all air gaps in the room.

Set the desired temperature at an optimal

level to ensure comfort and avoid over-cooling.
We recommend a setting of 230C at which
both comfort and efficient operation are
achieved.

Ventilate the room regularly.

Switch off the power supply if not in use for

a long time.

Unplug the unit while cleaning.

DONTs ()

24

Dont leave the doors and windows open

when the airconditioner is on.

Dont use hot water to clean the front grill.

Dont use scouring powder, harsh soaps, wax

or polish on the grill.

Dont switch on the airconditioner immediately

after switching it off. Wait for 2 minutes.

Dont operate the AC with a clogged filter.

Dont block air intake & outlet vents.

Dont change settings too frequently.

USERS MANUAL

Troubleshooting
Chart
Symptoms

Possible Causes

Unit does not start MCB has tripped

Fuse has burnt

Unit does not cool

even after the
normal time delay
of approx.
2 minutes

Suggested Remedy

Reset MCB

MCB

FUSE

Replace fuse wire

Input voltage to the

stabiliser is below
acceptable range

If the input voltage

to the stabiliser is
below the acceptable
range, the
airconditioner will
not turn on

Compressor is off
(not in Auto or Cool
Mode)

Use the remote to

turn the compressor
on

The airflow paths of

either or both the
indoor & outdoor units
are not free

Remove all
obstructions to make
the airflow paths
free

The air-filter is
not clean

Clean the air-filter

STABILISER

AIR FILTER

NOTE: If the unit still does not work, or if any other types
of symptoms are encountered, shut off the mains (switch
fuse unit) and call the service engineer/technician.

25

MEGA SPLIT AIRCONDITIONING SYSTEMS

Warranty
Thank you for buying a Blue Star airconditioner. It
comes to you with a standard warranty of
performance. Under this warranty, the purchaser
is entitled to the following:
1) Repair / replacement of any part of the
airconditioner (except as laid down in the
Warranty Obligation table at the end of this
Warranty section) found defective within 12
months from the date of original installation (or
15 months from the date of sale, whichever is
earlier), if proved upon inspection by Blue Star
Ltd. or any of its authorized service dealers or
service associates, to have been defective due
to faulty material or workmanship.
The Repair / replacement will be ex-Blue Star
dealer's premises or ex-Blue Star branch office
through whom the machine has been
purchased or ex-Blue Star service associate.
2) Free after-sales service for a period of 12
months from the date of original installation or
15 months from the date of sale, whichever is
earlier, as and when necessary, within the
municipal limits of the city or town where the
Blue Star dealer/office is situated.
3) Free preventive maintenance of the
airconditioner, on request, not more than two
times in the first year of warranty.
Note: For units installed beyond the municipal
limits of the jurisdiction of the Authorised
Service Agent / Dealer of Blue Star, all
expenses incurred in dispatching the unit,
or parts thereof, from the Company's
authorised service station or the dealer of
Blue Star, as well as expenses incurred in
connection with deputing of service
personnel/technicians, to and fro
conveyance and other incidentals, etc will
be borne by the customer.
26

USERS MANUAL

4) The Purchaser should preserve the original

invoice and Warranty Card for necessary
verification and produce it at the time of availing
warranty services.
5) Single phase airconditioners are designed to
operate at a voltage supply of 230 volts-50 Hz
with a tolerable variation of plus or minus 5%.
Three phase airconditioners are designed to
operate at a voltage supply of 415 volts-50 Hz
with a tolerable variation of plus or minus 5%.
Any failure due to operation of the machine
beyond these limits will not be covered under
warranty. If the voltage prevailing is beyond
these limits, the purchaser is advised to install
a good quality voltage stabiliser.
6) Blue Star Limited shall not be liable or be
deemed to be in default for any delay or failure
in performance resulting directly or indirectly
from causes beyond its reasonable control
including delay in repairing due to labour
problem, restrictions, and regulations of the
government, public movement, war or any other
unavoidable circumstances.
7) The warranty extended is in lieu of implied
conditions and warranties under the law, and
is limited to the repair or replacement of parts
and does not cover any consequential or
resulting liability, damage or loss due to non or
partial performance of the product or any part
thereof. Furthermore, the warranty in no case
shall extend to the payment of any monetary
consideration whatsoever or the replacement
or return of the airconditioner as a whole.
8) Any changes in the location of the unit or
ownership thereof must be intimated in writing
to Blue Star Ltd 10 days in advance and only
Authorized Dealer/Service Associate shall
remove and install the units on chargeable
basis.
27

MEGA SPLIT AIRCONDITIONING SYSTEMS

9) In case the compressor is to be replaced under

warranty:
(a) Blue Star Limited undertakes the
responsibility of supplying the replacement
compressor free of cost during the warranty
period of 1 year.
(b) Please ensure registration of your product
warranty to ensure prompt replacement of
defective compressor during the warranty
period.
10)Defective parts shall be replaced with a
functionally working repaired or new
equivalent part.
The warranty will become null and void if:
1. The Product is not operated according to
instructions given in the Operating Instruction
Booklet.
2. Installation / reinstallation / service / repairs
of product is done by any person other than
Blue Star Ltd.'s Authorised Dealer/Service
Associate.
3. Damage is caused to the product due to an
abnormally corrosive alkaline/acidic
atmosphere.
4. Any loss of refrigerant occurs due to accident,
fire, flood, earthquake, sabotage or improper
handling.
5. The original serial number of the product or
any part thereof is removed, obliterated or
altered.
6. Defects are caused because of factors beyond
control of Blue Star Ltd., like lightning,
abnormal voltage, Acts of God, environmental
conditions, negligence of Purchaser in using
Product.
28

USERS MANUAL

7. The airconditioner is used for non-comfort

applications such as cooling equipment,
machines, etc.
8. The airconditioner is used continuously 24x7
without a reasonable break and without any
standby airconditioner.
9. The failure of the compressor is due to lack of
proper maintenance of the Product or if the
Product is repaired or attended by an
unauthorized person. Blue Star Ltd.'s decision
in this regard will be final and binding on the
Purchaser.
10. The failure of the compressor or any other part
of the airconditioner is due to usage of inferior
or faulty Voltage Stabilizer.
Note:
1. None of the employees and / or Authorized
Dealers and / or Service Associates of the
Company have any authority whatsoever to
change the terms and conditions of this warranty.
2. This warranty should be deemed to have been
issued at Mumbai, State of Maharashtra and
courts at Mumbai shall have exclusive jurisdiction
on matters covered by or following from this
warranty and the original purchaser alone shall
have cause of action arising out of the
transaction.
3. Blue Star Ltd. strongly recommends that
customers avail of Blue Star s Annual
Maintenance Contract for the customer to get
timely service and maintenance, ensuring
continued optimum performance of the product.
Please call our Call Centre (Toll free 1800 209
1177) for more details.

29

MEGA SPLIT AIRCONDITIONING SYSTEMS

Warranty Registration: You can register your

product warranty with Blue Star in one of two easy
ways.
a. Visit
h t t p : / / w w w.bluestarindia.com/
customer-service/online-warrantyregister.aspx and follow instructions therein.
b. Fill in the Warranty Certificate Cards in this
manual and mail the lower card to the address
printed on it.

Warranty Obligation
CATEGORY

Mega Split AC
(MHW301RC
MHW361RC)

30

PARTS
COVERED
DURING
WARRANTY
EXTENDED RANGE
PERIOD
WARRANTY
PERIOD
1 Year

NA

2.5TR
& 3TR

PARTS COVERED DURING

1st YEAR WARRANTY

All parts excluding

1. Air Filter and
2. All plastic parts (including
IDU Panel & Louvre)
3. Heat Exchangers
4. Thermocole

Warranty Certificate

USERS MANUAL

Mega Split Airconditioners

Customers Name :...........................................................................................................

Customer Copy

Address :...........................................................................................................................
...........................................................................................................................................
City ....................................... State ...................................... Pin......................................
Phone / Mobile No. : (O)............................................. (R)................................................
Bill No................................................................. Date : ...................................................
Model No. ......................................................... Serial No................................................

Dealers Name & Address

Warranty Certificate

Mega Split Airconditioners

Customers Name :...........................................................................................................
Address :...........................................................................................................................

Cut and mail to Blue Star Ltd to the address on reverse.

Dealers Signature & Stamp

...........................................................................................................................................
City ....................................... State ...................................... Pin......................................
Phone / Mobile No. : (O)............................................. (R)................................................
Bill No................................................................. Date : ...................................................
Model No. ......................................................... Serial No................................................

Dealers Name & Address

Dealers Signature & Stamp


31

MEGA SPLIT AIRCONDITIONING SYSTEMS

Please
Affix
Postage
Stamp

Blue Star Limited,

CBO - ACRSD
II Pokharan Road,
Majiwada,
Thane - 400 601

32

USERS MANUAL

24x7 Customer Care

Phone : 1800 209 1177
SMS : Service to 57007
Email : customerservice@bluestarindia.com
EAST

Garvebhavipalya, Bangalore - 560 068.

Tel : (080) 41854000

BHUBANESHWAR

CHENNAI

3A, Satya Nagar,

2nd Floor,
Bhubaneshwar - 751 007.
Tel: (0674) 2572403/2573670

104, Garuda Building,

Cathedral Road, Chennai - 600 086.
Tel: (044) 28124000/42444200

GUWAHATI
13, K C Patowari Road,
Ulubari, Guwahati - 781 007.
Tel: (0361) 2468496

2nd Floor, Millennium Plaza,

MKK Nair Road, Alinchuvadu
Junction, Kochi - 682 024.
Tel: (0484) 4499000/4499043

KOLKATA

SECUNDERABAD

7, Hare Street,
Kolkata - 700 001.
Tel: (033) 22134200/22106609

207, Sikh Road, Bantia Estate,

Secunderabad - 500 003.
Tel: (040) 44004000

NORTH
CHANDIGARH
Adarsh Mall, 4th Floor,
Plot No 50,
Industrial & Business Park,
Phase - II, Chandigarh - 160 002.
Tel: (0172) 2790482/5024000

JAIPUR
A-19, Main Sahakar Path,
Near Sahakar Bhawan,
Jaipur - 302 001.
Tel: (0141) 2744033/35

LUCKNOW
177/4, Faizabad Road
Lucknow - 226 007.
Tel: (0522) 4034000

NEW DELHI
E-44/12, Okhla Ind. Area
Phase II, Okhla,
New Delhi - 110 020.
Tel: (011) 41494200/41494000

KOCHI

TRIVANDRUM
TC IV / 962, Chandrika,
Sree Chitra Nagar, Pipe Line Road,
Kawdiar, Trivandrum - 695 003.
Tel: (0471) 2720025/2720065

VISAKHAPATNAM
D. No. 49-24-65/1,
Near Sankarmattam Road,
Madhura Nagar,
Visakhapatnam - 530 016.
Tel: (0891) 2748405/2748433

WEST
AHMEDABAD
Blue Star Ltd.
2nd Floor, Shivalik - II,
Near Shivranjani Cross Roads,
132 Feet Ring Road, Satellite,
Ahmedabad - 380 015.
Tel: (079) 40224000

SOUTH

Blue Star Ltd.

3rd Floor, Abhishree Avenue,
Near Nehru Nagar Cross Roads,
Ambawadi Road,
Ahmedabad - 380 006
Tel: +91 (79) 40224000

BANGALORE

BHOPAL

Ozone Manay Technology Park

Sy. No. 56/18 & 55/9,
Hongasandra Village, Begur Hobli,

Maharana Pratap Nagar

Bhopal - 462 011.
Tel: (0755) 2553378/4273378/79

GOA
1st Floor, Buddhaseth Apartments,
Tonca, Caranzalem, Goa - 403 002.
Tel: (0832) 2461671/2462087

MUMBAI
Blue Star House
9A, Ghatkopar Link Road
Saki Naka, Mumbai - 400 072.
Tel: (022) 66684200/66684000
Blue Star Ltd.
ACRSD, Gr. Floor,
2nd Pokhran Road,
Majiwada, Thane (West) - 400 601

NAGPUR
219, Bajaj Nagar, 1st Floor,
South Ambazari Road,
Nagpur - 440 010.
Tel: (0712) 6624000/2249000

PUNE
201/A, Nityanand Complex
1st Floor, 247/A, Bund Garden Road,
Pune - 411 011.
Tel: (020) 41044000/26169332

RAIPUR
Alaska Corporates,
3rd Floor, Opp. VIP Road,
Jivan Vihar Colony,
G E Road, Raipur,
Chhattisgarh - 492 006.
Tel: (0771) 6544000

VADODARA
Ramakrishna Chambers
7th Floor, Productivity Road,
Alkapuri, Vadodara - 390 005.
Tel: (0265) 2332021/22/
2330334/6614000

Star Arcade, 2nd Floor

Plot No.165A & 166, Zone-I

35

MEGA SPLIT AIRCONDITIONING SYSTEMS

36

E-Waste Management
Protect The Environment From E-WASTE
This product at its end of usable life should not be mixed with household domestic waste
or any general waste. It must be stored separately and disposed off through an authorized
recycler of electrical and electronic appliance waste since it is categorized under Schedule
I of E-Waste Management Rules promulgated by the Government of India.
As guided by these rules, this product needs to be disposed off after its useful life in a
scientific and prescribed manner. As a responsible citizen of India, we request your
cooperation in helping conserve the environment for future generations. You are requested
to contact designated toll-free contact number 1800 209 1177 for guidance on end-of-life
disposal of this product.

DOs and DONTs

DOs:

Run and maintain machine as per instructions given in the User Manual.

Engage only an authorized person to attend to repairs of your machine.

Call on the toll-free number for assistance to dispose of your machine if required.

Engage only an authorized person for DE-INSTALLATION.

Consult our local authorized dealer or contact our toll-free number to know the
lifespan of your airconditioner.

DONTs:


Do not try to repair/dismantle your machine by yourself.

Do not engage any unauthorized person to repair/dismantle your machine or any of

its parts.

Do not sell or dispose of your machine or its parts to a local scrap dealer.

Do not dispose of E-Waste in landfills or leave it outside unattended.

Do not put the airconditioner to any other use post its end of life.

RAD/August 2013/5k