Cha rdo n , O H 4 4 02 4

44 0 -4 78 - 11 28 B S cote se @ gm ai l .c om
www .L i nked In . com / pu b /b ri an s cot ese

BRIAN J. SCOTESE

T R US TE D I NF O RM AT ION T E CH NO LO GY L E AD ER
Driving Maximum Busi ness Value with Mission -Critical IT S ystems , Software, and S uppor t
An accomplished, resourceful, dynamic IT leader with over 23 years of managerial experience leading key initiatives and
growing Information Technology departments and resources.

Built award winning IT Consulting practices serving Fortune 1000 companies in the US and abroad.
Hands-on, take ownership leader, skillful and effective in fast-paced, high visibility, mission critical environments.
Effective communicator, partner, and relationship builder with the business and user community.
Adept at developing high performance, multi-disciplinary and cross functional teams.
Leader with positive Can Do demeanor, effective leadership style, and passion for building great departments,
teams, products and services.
Accomplished Project Manager relied on to lead and deliver key projects that cannot fail.

Core Competencies:
Managing and Growing IT Departments
Program, Product, and Project Management
Strategic & Tactical Planning
Microsoft, Oracle, IBM Platform Solutions
Resource Optimization & Workforce Planning
On/Offshore Vendor Selection & Management

P&L, Budgets, Cost Reductions, ROI,

Turn Around Projects, Departments, Companies
Change Agent of Culture & Business Process
Kaizen Business Process Improvement
Software Selection, Implementations & Rollouts
Customer Relationship Management & Building

E X P E R I E N C E & A C HI E V E M E NT S
INSPHERION in Cleveland, OH
Business intelligence consulting/software company
2015 Current
CTO, VP, DIRECTOR IT, EXECUTIVE CONSULTANT
Lead re-architecting of mission critical Web Software as a Service (SaaS) infrastructure and operational systems.
Collaborate with Inspherion resources and vendors to improve user interface and back office business processes.

PARKER HANNIFIN in Cleveland, OH

Diversified $13B manufacturer of motion/control technologies & systems
ENTERPRISE IT DIRECTOR, EXECUTIVE MANAGER DISTRIBUTION DEPARTMENT

2006 2015

Own and lead largest IT project in company history, 7 yr., $20M overhaul/replacement of customer facing quoting
and order management systems. Simultaneously managed five different project initiatives:
1. Build Infrastructure & Team skills to support new technologies: IBM, Microsoft, Oracle, Zilliant, Yantra.
2. Customer Relationship Management (CRM): Integrated CRM with Marketing and Corporate Web site.
3. Quoting (I2O): Designed global customer segmentation to generate strategic pricing recommendations.
4. Order Capture and Fulfillment (O2C): Deployed new systems/procedures, improve fulfillment accuracy.
5. Technical Software Development: Manage development team, grow in-house technical skills and
applications to support new technologies.
Laid ground work and managed overall Global Order Management Strategic Pricing and legacy system upgrade
initiatives during first four years until leadership roles were filled for the O2C, CRM, and Siebel development teams.
Significant cost savings realized: standard work, lean practices and retirement of multiple duplicate legacy systems.

Role: Sr. Governance & PMO Executive Leader (2006 2015)

Started governance teams: chairman responsible for setting agendas, scheduling meetings and moderating them.

Started focus User Groups: keep pulse on customer satisfaction and new product ideas.

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Started PMO teams: chairman responsible for setting agendas, scheduling/moderating meetings and tactical plans.

Role: Inquiry to Order (I2O) Global Enterprise Manger (2006 2014)

Turn around underperforming department staff by empowering and coaching to improve performance.

Implement process and policy to improve productivity, reduced turnaround time and introduce standard work.

Built brand new infrastructure and teams required to support the new Order Management Technology.

Culture change agent: developed high performance teams with diversified skills supporting best of breed solutions.

Lead cross functional teams through Kaizen business process transformation improvements.

Completed software enhancements and upgrades to facilitate rollout to all European sales companies.

Role: Order to Cash (O2C) Global Enterprise Manger (2008 2010)

Own and drive all technology decisions for methodology and approach to defining requirements, architecting
solutions, product development, testing and deployment.

Built High Performance Team (HPT) department staff and skill sets required to implement and support order capture
and fulfillment segment of the software

Built integrations and interoperability so disparate Siebel and Yantra best of breed systems can talk to each other.

Collaborated with groups and divisions to define business requirements specifications

Vendor selection and management of offshore resources to build out customized Yantra components.

Role: Technical Applications Development Manager (2008 2010)

Transitioned predominately contract vendor team to predominately in house team.

Conducted national search and recruited top technical talent in Siebel and Yantra disciplines.

Implemented Agile and development best practices to improve accuracy in meeting user requirements.

Developed cross trained resources, and implemented code reviews to improve code quality.

Revised approach to system life cycle support and improved credibility and perception of IT team.

Role: Customer Relationship Manager (CRM) Global Enterprise Manger (2014 2015)

Reconciled issues between end user support team and IT support team resulting in high performing cohesive team.

Created focus groups, shadowed field sales, conducted JAD/SCRUM/Agile development sessions with cross
functional teams and improved customer satisfaction.

Engaged vendor to enhance CRM Mobile user interface and functionality increasing salesforce productivity.

Organized/prioritized 2 yr. backlog of user requests and formulated new product roadmap to deliver functionality.

Turnaround dysfunctional PMO and brought order and direction to their meetings.

Q4-2 in Cleveland, OH IT consulting practice for high end usability, Internet based information systems.
VP IT / IT DIRECTOR / PRINCIPAL / BUSINESS DEVELOPMENT /PRACTICE LEADER

2002 2006

New Client Business development: advise on technical strategy, infrastructure, applications, and implementations.
Lead mission-critical projects: transform business requirements into systems that provide competitive advantage.

Harley Davidson: define root cause of dealership software complaints. Reversed maintenance fee revenue loss trend.

Progressive Insurance: Design Alumni social media platform (Facebook type) allowing former employees to network.

Inspherion: Lead user interface and technical performance improvements of tools to search patent databases.

DIGITAL DAY in Fairlawn, OH

Strategic Dotcom, Internet, e-Commerce Consulting Services company
CHIEF TECHNOLOGY OFFICER / PRINCIPAL / CLIENT ENGAGEMENT LEADER

2000 2002

Manage web development team providing fortune 2000 companies Internet, e-Commerce, Dotcom solutions.
Improved customer satisfaction rating 75% to 93% by implementing continuous feedback loop development cycle.

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Board of Directors: provide enterprise-wide business/technology vision for Digital Day, and Hatchbox incubator and
positioned company for a $28M liquidity event that was later rescinded after Dotcom bust.

National City Bank: Closed $5M contract to rebrand 40 individual websites, connect to back end legacy systems.

Spearheaded logistics to move Digital Day into new 30,000 sq. ft. facility in just 30 days. Coordinated network
infrastructure setup, security and phone systems to handle both businesses.

Established, managed, and leveraged partnerships with Microsoft, IBM, BEA, Secant Technologies, Ektronic, Data
Return, and Relera that provided a funnel of business development opportunities.

QUEST4MATION (Q4), INC. in Cleveland, OH Microsoft e-commerce, business intelligence, and internet space.
DIRECTOR OF TECHNOLOGY / IT MANAGER / BUSINESS DEVELOPMENT / PRINCIPAL /

1995 2000

Conceived, funded and built refocused, reenergized company into a 20 employee, $2.5M award- winning practice.

Accomplished sales growth of 444% in 1999, 332% sales growth in 1998, and 598% sales growth in 1997.

Three-time recipient of the prestigious Weatherhead 100 Fastest Growing Companies in NE Ohio awards from Case
Western Reserve College of Business in 1997 (ranked 15th), 1998 (35th), and 1999 (32nd).

Twice awarded the Fast Track 50 award in 1998 and 1999 by Lake & Geauga Counties for practice growth.

Winner of the coveted North Coast 99 award recognizing the best 99 companies to work for in North East Ohio.

Medical Mutual of Ohio: Secured Board buy-in, developed EIS and supported executives and their reporting needs.

Orchestrated company merge with Mozes Cleveland & Co. and retained as CTO to form Digital Day, a leading fullservice Internet and e-commerce consulting practice.

COMPUTERIZED BUSINESS SOLUTIONS, Cleveland, OH Programming, Networks, and Project Management services. 1983 1995
IT MANAGER /PRACTICE DIRECTOR / EXECUTIVE CONSULTANT

Blue Cross of Ohio (BCBS): Over 10 years of development and project management services to support and enhance
the claims adjudications systems, regulatory reporting, and health plans offered to the BCBS subscriber base.
Conceived, funded and built start-up IT consulting practice focusing on niche markets.
Increased Net Profit margins 8% to 12+%: transitioned staff augmentation to higher margin project oriented work.
Refocused services around high demand Business Intelligence and e-Commerce solutions paving the way for
continued company growth in the emerging technologies space.

E D U C A T I O N & T R A I N I NG
BACHELOR OF SCIENCE BUSINESS ADMINISTRATION, ORGANIZATIONAL LEADERSHIP, Cleveland State University in Cleveland, OH
ASSOCIATE OF ARTS, COMPUTER SCIENCE, Lakeland College in Mentor, OH
CERTIFICATIONS/TRAINING: Project Management Professional (PMP) Certification Certified Microsoft CRM Consultant
Certified Microsoft Retail Management Consultant Human Factors International (HFI) Certified Usability Analyst
On Going PMP Certification Training Strategic Business Planning Training/Mentor COSE Formal Business
Planning Training/Mentor Strategic Pricing Training Siebel CRM, Analytics, Quotes, and Order Entry B/A Training
Emerging Technologies Training Ongoing Technical Training on Microsoft Office System productivity, Server, and
Developer technologies Lean Manufacturing Training Taking Control of Change Training Effective
Communications Training
COMPUTER SKILLS: Architecting Microsoft, Oracle, and IBM technology solutions, Siebel CRM & Order Entry, Office: Word,
Excel, Access, PowerPoint, Visio, Project, Microsoft CRM, Zilliant Analytics