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your environmental
and business performance
in 10 days
with 10 people
on 10 pages
in 30 steps
easy
Performance, Credibility, Transparency
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what is EMAS?
It means that
EMAS is like a trademark • We go beyond legal compliance.
• We have active employee involvement.
• We practice honest and true communication.
• Our goal is good environmental performance.
The Community Eco-management and Audit Scheme (EMAS) is a management tool for both manufactur-
ing and service organisations for evaluating, improving and reporting their environmental performance.
EMAS is open to all economic sectors including public and private services.
In 2001, EMAS was strengthened by the adoption of EN/ISO 14001 as the environmental management
system required by EMAS; by adopting an attractive EMAS logo to signal EMAS registration to the out-
side world; and by stronger consideration for indirect effects, such as those related to financial services or
administrative and planning decisions.
Participation in the scheme is voluntary and extends to public or private organisations operating in the European
Union and the European Economic Area (EEA) - Iceland, Liechtenstein, and Norway.
This Brochure will walk you through each step on the way to EMAS in a easy way.
Note
EMAS easy for small business has been developed by Heinz Werner Engel with the support of DG
Environment. Reproduction is authorized except for commercial use, providing the sources are
acknowledged. 2
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EMAS easy for small SMEs
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Ecomapping and EMAS easy
What is ecomapping ?
Ecomapping is a simple, practical tool, designed in a visual format to be used as
a starter kit in environmental management.
Ecomapping is about scanning environmental impacts, problems and practice in
SME‘s in a participatory learning process. As such, it can be used in the initial
environment review as required by EMAS.
Useful environmental information is gathered systematically observation of
everyday practice and procedures as well as through reference to legislative
requirements and good practice.
It is a systematic method that builds up a picture of key environmental information by using symbols on
a simple plan of the site.
The visual approach makes ecomapping very easy to understand and a useful support tool for raising the
awareness of employees and stakeholders of the environmental impacts of an organisation’s activities. It
also enables you to get more people involved at an early stage without needing a huge amount of special-
ist understanding.
Ecomapping uses several ECOmaps in order to facilitate and visualize environmental problems (“hot
spots”) within a company. The different maps (water, energy, air, wastes) create a useful multi layer set of
graphical information and lead immediately to environmental action programs.
As 80 % of environmental information is location based, the Ecomaps show what is happening and where.
Ecomapping is the ideal starter kit for EMS. In 10 steps, it helps you to understand the environmental
problems, materials flows and records, opinions and the perception of workers and work process.
Urban situation
Water Soil Air, odours, noise and dust
It assists, using a number of new features, with compliance with ISO 14001
4.3.3. Objectives and targets for the year 2004
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work, the work required with Ecomapping, to comply with EMAS or ISO
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External document audits and site audits can easily be done within a day.
The shared documentation and procedures allow cluster approaches in a very cost effective way.
The environmental declaration is compact and delivers essential information in a simple way.
The entire process has already been successfully audited against the EMAS regulation and 1SO 14001 by
industrial auditors in 3 companies by certification bodies.
Emas easy is delivering EMAS in ten days, with ten people on ten pages. The work process from, Start to
End, takes 30 steps.
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Getting EMAS easy started
There is no standard method. The implementation process depends on the size of the organisation, its
products and services and also on its management culture.
5. Get a leader
Find and name a dynamic co-ordinator that can bring life to the project, make it effective and promote
it internally.
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The Ecomapping toolbox, your EMAS starter
Ecomapping is a step by step process to gather useful information and to immediately trigger
environmental action. As 80 % of environmental information is location-based, Ecomaps of your
shop floor are useful. They point to inadequate behaviour, problems with equipment, workfloor
arrangement and lead to the identification of environmental impacts.
They show what is happening and where, in terms of environmental protection and behaviour.
Ecomapping is a toolbox with ten working steps, each one leading into the next one. The work is partly
done in the office, but mainly on the shop floor…
Ecomapping is easy : it helps and assists you in understanding environmental problems, materials flows,
opinions, facts and figures.
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How to prepare and use eco-maps
Indispensable materials
A4 -squared paper and a photocopy machine.
Time needed
Less than one hour of work for each map.
When to do it?
At any time but, ideally, at the end of the accounting year.
How often should they be up-dated?
Once a year, or when you renovate the site, extend your activities, or within the audit cycles.
Filing
With ISO 14001 and EMAS documentation, with your annual accounts.
Who can use them?
The maps can be used during different steps : baseline assessment, training, communication
and reporting, documentation, etc.
How to eco-map
1. Map of the urban situation - satellite picture
Make a map of the site, seen from above, including car parks, access areas,
roads and the surrounding environment. It should show the real situation.
(2 copies)
3. Symbols
Develop your own symbols, but use at least two:
Hatched lines: small problem (area to be monitored, problem to be studied)
Circle: large problem (stop, corrective action)
2. Eco-map: site The more serious the problem: the thicker the circle
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Eco-map: the satellite picture Step 1
•W
hat is the interaction between your site and its neigh-
bours?
•W
hat is the authorised use of the area covered (i.e. com-
mercial, industrial)?
•W
hat traffic is generated by your activities (car, train, truck,
plane)?
• Are there rivers nearby? What kind of sewage system?
• Are your subcontractors respecting the environment ?
• What
are the environemental impacts of your products and
6 floor
services ?
Entry
Di building
re
ctio Problems are always linked to activities
no
ft
ra
ffi
c • Car parking : oil spillage
• Landscaping and gardening : use of pesticides
• Conflicts with neighbours
Assess the number of vehicles in relation to your activities and estimate their annual number of movements (cars,
trucks, lorries, etc). The table below will help you to roughly calculate the pollution generated.
Emissions gr per km Light vehicles, petrol Light vehicles, diesel Heavy vehicles, diesel
CO2 (Carbon dioxide) 250 133 837
NOx (Nitrogen oxide) 2.53 0.55 19.2
SO2 (Sulphur dioxide) 0.026 0.168 1.052
The reader may wish to consult national government web-sites to identify any national criteria or
emissions attributed to specific vehicle types.
Observe & locate Collect information Evaluate & Estimate Indicators & reporting
•U
sage of neighbouring • Cadastral survey • Importance of traffic • Surface in m2
areas (residential, green • S ectorial environmental (cars, trucks, etc.) • Date of establishment
areas, industrial) guidances •P
arking areas available •A
verage number of
•R
oads and direction of • License to operate and used employees a year
traffic • In-coming and outgo-
• Construction permit • Age of buildings
•P
roblems with neigh- ing movements (suppli-
bours ers, bin-men, employ- •N
umber of vehicle
ees’ and customers, movements
• Public transportation
etc.) • Turnover (€) 8
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Your material flows and resource use Step 2
Your company is a black box. Raw material, energy, auxiliary products and packaging are entering the
company. New products, services and also different types of waste (solid, liquid, airborne) are leaving the
company.
A material process flow will allow you in terms of kilograms (Kgs), tonnes (T), cubic metres (M3) to get
a clear picture of resource use, non productive output and a better understanding of the very nature of
the products you use or dispose of. Please use generally accepted international metrics (m3, kWh, Tons,
Kg, etc.)
Decide which flows deserve the most attention
1 2 3 4 5 6 7
Dangerous
for the
Eco-labelled Recycled environment Corrosive Flammable Harmful Toxic
Purchasing - recycling Environment Health & safety
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Step 3
Workers' opinion poll –
the environmental "Weather" Map
Before doing Ecomapping on the shopfloor, fine tune your preparation with an opinion
poll among your staff. This will allow you to get the perception of your employees on where
environmental action is required. Ask them to give quick and intuitive responses –‑one cross
per question in 120 seconds. The correspondence be tween the results of this quick «‑opinion
poll‑» will help you to investigate the following steps and harvest interesting information.
Air pollution
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A 120 seconds Mini-audit :
The Environmental «Weather» Map
Template
Location: …………………… Date: …………… Name (facultative): ……….............
Storage of products
Motivation of managers
Motivation of employees
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Eco-map: Water consumption
and wastewater system Step 4
Observe & locate Collect information Evaluate & Estimate Indicators & reporting
• Areas where harmful • Annual water bills • Wastage •M
ajor sources of con-
liquids are poured •P
ermits for discharge of •A
ctivities which require sumption, % (domes-
•Leaks in piping and wastewater much water tic, process, cooling)
drainage system •P
ermit for pumping of •P
ollutants and impact •R
esults of measurments
• Existing treatment groundwater of pollutants of discharges (chemical
equipment and biological oxygen
• Plan of sewage system •M
easurements of dis- demand)
• Major areas of con- • If treatment equip- charges
sumption (washing •C
ost of water con-
ment is used, technical •P
roper functioning of sumption in €
machines, ...) description from supplier water treatment equip-
• Pumping of groundwater ment and quantity •T
axes of water dis-
•T
echnical description of charges‑in €
• Use of rain water cleaning product treated
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Eco-map: Soil and storage Step 5
This eco-map looks at the storage of inflammable, dangerous or hazardous • Is there a threat to groundwater in the case of
products in relation to groundwater.
accidents?
• Where are your old oil tanks?
• Soil pollution?
• Procedures in the case of accidents?
•D
o storage areas have concrete floors, are they
partitioned off, are they ventilated?
Observe & locate Collect information Evaluate & Estimate Indicators & reporting
• S torage areas and • Data
safety sheets on •A
nalyse condition of •W
atertight surfaces in
rooms products old tanks m2
• Tanks • Analysis of basements • Impermeability of soil •P
ermanent stock of
•D
rums, containers, • Layout of tanks •C
onditions of storage inflammables and toxic
“suspicious“ pallets of hazardous products, material in litres
•A
reas of water collec-
• Impermeable surfaces tion finished goods and •C
apacity of tanks in
waste litres
• Secondary containment •P
ermits for tanks above
3.000 liters •T
ype of products stored •N
umber of leaking inci-
in tanks and drums dents per year
•W
atertight and security
reports •H
istory of oil & chemi-
cals leakages
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Eco-map: Air, odours, noise, dust Step 6
This eco-map looks at all the points of • What is the air quality inside your company?
emissions and the functioning of machinery.
•D
o you pay attention to sources of noise, com-
plaints from local residents?
• Are filters replaced regularly?
•W
hen was maintenance work last carried out on
your boiler?
Observe & locate Collect information Evaluate & Estimate Indicators & reporting
•O
penings in roofs and •C
ertificates of mainte- • Work procedures •V
olume of volatile pol-
ventilators nance • Product quality lutants, litres
•M
ain points of emis- •T
echnical instruction • S tate of filters and •N
oise levels (dBa)
sions (air, odours, sheets pipes inside and outside
noise, dust) • Product safety sheets • F requency of analysis
•D
isturbance and fre-
• Filtration system •M
easurement of air quency of odours, dust and maintenance
•U
se of individual pro- pollution report and noise •R
esults of measure-
tection (masks) • E mission level of stan- •N
eighbours’ complaints ments (CO2, NOx,
•N
oise reduction sys- dards and norms about noise, air, dust SOx)
tems and odours 14
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Eco-map: Energy Step 7
Observe & locate Collect information Evaluate & Estimate Indicators & reporting
• L ocation of “heavy” •M
aintenance cer- • Type and use of energy •C
onsumption kWh
machinery tificates of heating sys- • Insulation (computing and admin-
• Useless lighting tems and machinery istration, lights, cooling
• E nergy efficiency (good and heating, process
• Areas of heat loss •T
echnical instruction / ok / bad)
sheets for machinery and machinery)
• Oversized machinery •C
ost of electricity, gas
• Bills
•H
eating installation and fuel consumption
•A
udit reports of energy efficiency in €
suppliers
•Correct use of installa-
tions and wastages
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Eco-map: Waste
Producing and recycling Step 8
Generation of waste
can be reduced by 50% by
simple changes in behaviour.
Observe & locate Collect information Evaluate & Estimate Indicators & reporting
• Bins and containers •R
ecycling certificate • Level of recycling • k g of Waste disposed /
•D
irection of waste from transporters • Prevention measures category / year (paper,
flows • Annual bills toner, hazardous, plas-
• Categories of waste tic, metal, etc.)
•A
reas of wrong waste •A
ssessment and devel- • F requency of waste
separation opment of flows •T
axes paid on waste
evacuation in‑€
• L ocations of waste pro- •R
e-use of waste and
duction and storage •N
umber of different
rejects sorted waste
• Old useless machinery
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Eco-map: Risks Step 9
Risks related to the environment, e.g. leakage of products, accidental spillage and
usage of toxic products
You must be prepared and know emergency procedures and telephone numbers
(
Observe & locate Collect information Evaluate & Estimate Indicators & reporting
• L ocation of fire extin- • Toxicology sheets • State of machinery •N
umber of accidents
guishers • Emergency procedures • Emergency facilities / year
• Emergency exits • Authorisations • State of ground •H
ours of training for
• Areas of risk employees / year
• Fire services reports •C
ategories of toxic
•U
se of personal protec- products (corrosive, •%
of dangerous and
• Accident reports toxic products in stock
tive equipment (shoes, flamable, harmful,
gloves, masks, …) • E lectricity services toxic)
reports
•C
orrect lightning of risk • Risk
areas correcly
areas •T
raining sheets and marked with picto-
records grams
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Your environmental information system Step 10
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Moving from Ecomapping to EMAS
Strategic DO
Management
plan do
PLAN CHECK
ACT
Infrastructure
Finances
Other
EMS
In order to develop a formal management system you need now to connect the environmental impacts
to your business activities.
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Upgrade your Ecomaps for EMAS Step 11
Urban situation
Water Soil Air, odours, noise and dust
4.5.1. Indicators, data and measures 4.3.3. Objectives and targets for the year 2004
Part of your inter-
nal controlling l Fuel consumption : 47.000 litres l Reduction of 5% of the fuel consumption of our
l Heating fuel : 4.000 litres vehicles
l Oxygene : 19.140 m3
l Propane : 3.720 kg
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Step
Planning your environmental management system
12 to 16
Step 12 Develop an environmental policy for Step 14 Comply with and go beyond legal
your organisation requirements
Environmental policy (see page 22) Legal and other requirements (see page 23)
An environmental policy is a public document EMAS is useful in helping you to comply with the
prepared by your company in which you describe legal requirements, voluntary agreements and sec-
your commitments to the environment. toral codes of conduct that affect your activities.
This written commitment from the management must make a It gives you a system for keeping up-to- date with develop-
reference to: ments.
• the development of environmental performance beyond In the event of noncompliance, corrective measures must be
legal requirements taken to redress the situation.
• the implementation of measures necessary to reduce, pre- It is often difficult to keep informed of all legal requirements
vent or eliminate environmental pollution and pressures. that affect you but there are now many places where you can
• the prevention and reduction of the risk of emissions of pol- find this information. Websites of environmental legislation are
lutant substances in the event of accident given in the Resources area of the toolkit.
• providing full information to the public by opening a dia- EMAS-registered organisations go beyond compliance with
logue about the environmental impact of your company legal requirements, they anticipate new regulations and there-
http://ec.europa.eu/environment/emas/toolkit/toolkit_4.htm fore work with and towards higher standards. EMAS can also
help you to build a stronger relationship with the authorities.
http://ec.europa.eu/environment/emas/toolkit/toolkit_5_2_15.htm
Step 13 Analyse the significant environmental
impacts of your activity
Set clear environmental objectives and
Initial environmental review (see page 23) Step 15
targets
The most important step in the implementation of
EMAS is probably the initial environmental review. Objectives and targets (see page 24)
This is the systematic and in-depth evaluation of the vari- Environmental objectives derive from the environ-
ous aspects of your activity under environmental criteria. It mental policy and initial environmental review. An
is like a picture of the ‘ecological footprint’ of your organisa- environmental target is the precise performance
tion. The review provides a basis for a sound environmental requirement, quantified over a period of time, for achieving
action programme with clear objectives and targets. The initial the objective. Objectives and targets of an EMS have to be
review includes an examination of: described, communicated and regularly up-dated; they must
• significant environmental impacts associated with your reflect the company’s environmental policy. These objectives
activity, products and/or services may include commitments such as:
• legal and regulatory requirements relevant to your organi- • Reduce waste and the consumption of resources
sation • Reduce or eliminate pollutant emissions in the environment
• all your existing practices and procedures concerning • Re-design products in order to minimise their environmental
environmental management impact during their production, utilisation and disposal
• evaluation of the results of inquiries into previous inci- • Promote environmental awareness amongst employees and
dents the external community connected to your organisation
• complaints from neighbours about your activities http://ec.europa.eu/environment/emas/toolkit/toolkit_6.htm
These results will figure in a so-called ‘Register of significant
environmental impacts’. There is no universal method of assess-
ing and measuring environmental impacts. To start, have a
Establish your environmental action plan
Step 16
closer look at your direct and indirect impacts. While evaluating Environmental management programme
your organisation you should consider issues related to the loca-
tion of your activity like noise, odours, visual impact, occupation Who does what? When? How? (see page 24)
of space, etc. An environmental management programme is a set
http://ec.europa.eu/environment/emas/toolkit/toolkit_5.htm of environmental objectives and targets designed
to improve the environmental performance of the
organisation.
It is an overall work plan that translates the company’s environ-
mental policy into everyday practice. The programme designates
Direct environmental Indirect environmental the responsibilities and identifies the means to achieve the
aspects aspects defined objectives and targets and to meet the deadlines.
Air emissions Design of products The programme integrates environmental protection into
Use of natural resources Transport the daily life of the organisation and must lead to changes
Use of raw materials Supply chain practices
Waste generation Recycling of waste in behaviour and better environmental performance. It is the
Wastewater disposal Planning and administrative driver for continuous improvement.
decisions http://ec.europa.eu/environment/emas/toolkit/toolkit_7.htm
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Your environmental policy Step 12
Environmental policy means the leading environmental principles for the company to integrate pollution
prevention as an essential…
Strategies, visions often exist, but are not yet written down. The written policy should be drafted with the staff and will be
the basis of an appropriate action plan. The owner of the company, by underwritting this policy, puts enough resources on the
table to realize the objectives. There are some basic rules for writing a policy.
C
Environmental Statement 2003
Beyond legal Concerned to preserve the environment for future generations, Retrival commits itself,
compliance beyond current legislation, to a continual improvement of the environment and of its
and continuous protection.
improvement We will focus our efforts on the following items:
- To improve our management of flows and our storage policy in order to reduce its
impact on the environment
Environmental
objectives - To train and make each of us aware of her/his responsabilities regarding her/his wor-
king methods and their impact on the environment
- To favour materials reuse before entering the recycling process; to favour recycling to
landfilling
Prevention of pol-
- To consider prevention as an essential theme in our thinking and in our actions, both
lution internally and towards our clients
- To become a model in environmental matters for our clients and for our part
ners
Concise, short,
sharp - To convince each of us to represent individually the whole Retrival team
October 6, 2003
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Significant environmental aspects Step 13 Step 14
With Ecomapping you have identified the environmental problems of your company and the associated
operating activities / issues.
This information will contribute to the compilation of your environmental aspects (Step 13) and of your legal require-
ments (Step 14). Aspects are those elements of your environmental activities that have or can have environmental
impacts. For example, if you consider gardening, the use of pesticides is an environmental aspect because it can cause
surface water contamination (an environmental impact).
To identify those environmental aspects that are significant, you may use the FLIPO form.
EMAS – EN – ISO 14001 : 4.3.1. Identification of significant environmental aspects © HW Engel | 3.1
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Objectives, Targets and
action programme Step 15 Step 16
On the basis of the environmental policy and the identified environmental aspects you will define a num-
ber of objectives and actions.
All the different ideas come from the creative Ecomapping process. But at one point we have to collect all these ideas and see
how we can really achieve them. There are sometimes limits such as finances, technology, and, of course, that they improve
the environment.
The environmental objectives will be published in the environmental statement. The objectives and targets (Step 15) and the
action programme (Step 16) will be documented on the different ecomaps. You can use the form on the next page to sort
out your priorities of action.
Urban situation
Water Soil Air, odours, noise and dust
Activity in rela-
tion with the
environment
4.5.1. Indicators, data and measures 4.3.3. Objectives and targets for the year 2004
Ponctual specific l Fuel consumption : 47.000 litres l Reduction of 5% of the fuel consumption of our
actions l Heating fuel : 4.000 litres vehicles
l Oxygene : 19.140 m3
l Propane : 3.720 kg
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•N
•M
actions
of actions :
Ecomapping
15 and 16).
Following the
environmental
on the primary
ful to prioritise
• S mall correc-
are recorded on
identification of
Once a decision
improvements
environmental
tal performance.
objectives, these
tion of significant
your environmen-
aspects, it is help-
• Investments and
the environmental
ways of working
ew permanent-
recorded in section
and the determina-
new technologies
Setting Priorities
environmental improvements.
Significant environmental aspects of the Proposal for objectives and actions Technics Costs Work Flow Staff Public Other TOTAL
activities
Production of liquid toxic waste Reducing of toxic waste flow
Invest in a 25 litres solvent recycling unit 2 2 1 2 3 10
Production of waste Improve recycling of waste - step up to 5 fractions of waste
Buy and install 3 * 140 lit waste containers 3 3 1 1 3 11
Airgun Painting Reduce air pollution and damage to health
Shift from solvents to water based process 2 2 2 3 2 11
Reduction of Water consumption and Wastewater
Handwash and cleaning Install automatic stop taps 2 3 3 2 1 11
Maintainance Install water meter to evaluate consumption 2 2 3 2 1 10
Cleaning of the shopfloor Reduce divergence of detergeants by half 2 3 3 2 2 12
Reduce Energy consumption
public image, as well as any other criterium you may think important.
Lightning of garage and office spaces Buy and install 35 energy saving lamps 2 2 2 2 2 10
Building Improve thermal insulation of roof 2 1 2 2 1 8
Defining priorities for your actions
Warm water Install solar panels on roof for hot water boilers 2 1 2 2 2 9
Buy green energy 2 1 2 2 3 10
Reduce soil pollution and improve storage conditions
Storage of fuel and chemicals Install retention equipments 2 2 2 2 1 9
Procedure: Informations from an Ecomapping process can to be integrated into this matrix, it will help to set priorities among the
objectives and action programme by using a set of 5 simple criterias. High marks means go for it !
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Step
Implementation and day-to-day management
17 to 23
Step 17 Is there a pilot in the plane? Step 20 The importance of EMS record-keeping
Structure and responsibility (see page 27) Environmental management system docu-
An environmental management system may mentation (see page 32)
be informal in nature but it must have a formal EMS documentation is the internal memory of
structure. One must delegate tasks and designate the environmental history of an organisation. It is
responsibilities to individuals. In this way everyone the proof of the performance and progress of the
knows what has to be done. For the system to operate well management system. It should be adequate, well organised
for all involved it is vital to know who does what, how, when and efficient. It may be on paper or in electronic format.
and with what authority. http://ec.europa.eu/environment/emas/toolkit/toolkit_11_1.htm
These responsibilities must be in writing and formalised. More
importantly, one person has to be in charge and steer the
entire environmental management system. Step 21 The spoken word fades away, the writ-
http://ec.europa.eu/environment/emas/toolkit/toolkit_8_1.htm ten word remains
Document control (see page 28-32)
Step 18 Back to school The main goal is to circulate up-to-date informa-
tion to all and to eliminate out-of-date informa-
Training, awareness and competence tion. By doing this, the system becomes cred-
Whatever the size of your organisation, the
ible and new procedures are not confused with old ones.
activity of every employee has an impact on the
Important documents must have an identification number, a
environment. Directly or indirectly, he or she
publication date and should be endorsed by an appropriately
can contribute positively by suggesting new ideas, changing
responsible person.
behaviour, involving people and increasing the level of aware-
http://ec.europa.eu/environment/emas/toolkit/toolkit_12_1.htm
ness for all around him or herself.
This requires information, training and the acquisition of new
skills. The EMAS Team evaluates the capacity and needs and Step 22 Writing procedures
then organises appropriate training.
http://ec.europa.eu/environment/emas/toolkit/toolkit_9_1.htm Operational control (see page 28-29)
Operational control is a set of precise instruc-
tions that an organisation follows to protect the
Step 19 Say what you are going to do and what environment. It is the heart of your environmental
you have already done management system. It helps to pursue environmental objec-
tives and targets and to comply with the requirements of
Communication (see page 28) EMAS and environmental legislation. It is the guarantee for
Communication is probably the most motivating good environmental performance under normal or abnormal
element in an environmental management system. working conditions. A procedure can be a simple pictogram
Without it nothing moves. Internal communica- or description of tasks to be accomplished. It may also be a
tion is not only the circulation of environmental messages and statement of specifications for your sub-contractors.
documents. It also means reporting on the EMS’s evolution http://ec.europa.eu/environment/emas/toolkit/toolkit_13_1.htm
and progress. Furthermore, it should be an open transparent
dialogue involving the entire workforce.
Step 23 The prevention of emergency situations
EMAS requires active employee participation
Employee participation is the driving force and prerequisite for Emergency preparedness and response
continuous environmental improvement. Employees should Major accidents and incidents can damage the
participate and collaborate in the initial environmental review, environment and the health and safety of the
action program and the authentication of the environmental organisation’s work force and even neighbours.
statement. Communication must be guaranteed at all levels of They can generate major economic repercussions
the employment ladder. for your organisation.
Suggestion boxes, appropriate training, environmental team- Prevent risky situations before it is too late. The programme
work and reward systems are the cornerstones of successful for prevention of emergency situations is based on learning
environmental management. from past incidents and the identification of potential acci-
http://ec.europa.eu/environment/emas/toolkit/toolkit_10_1.htm dents and emergency situations.
http://ec.europa.eu/environment/emas/toolkit/toolkit_14_1.htm
26
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plan.
charge
for EMAS
improvements
I = Information
must be informed
can be taken over
and environmental
by somebody with-
out beeing totaly in
remains responsible
Responsibilities matrix
(TJ)
(FM)
Director
Workers
Secretary
Operational
(JPJ; DC; AB)
manager (CP)
Environmental
Internal Auditor
PLAN : PLANNING OF THE EMS
4.2. Environmental policy R C C I I I
4.3.1. Initial environmental review C R C C I I
4.3.2. Assure legal compliance C C R I I I
4.3.3. Objectives and targets R C C C I I
Assign roles and responsibilities
EMAS - EN-ISO 14001 point 4.4.1 : structure and responsabilities © HW Engel | 3.1
27
Step 18
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Your small environmental manual Step 19 to Step 23
The Environmental Management System (EMS) is applicable over the whole activities of the company.
EMS PLANNING
Separate documen-
tation 4.2. Environmental Policy
You find a description of the company environmental policy in a annexed document.
EMS IMPLEMENTATION
How do we organ- 4.4.1. Structure and responsibilities
ise ourselves ? The environmental responsibilities are defined by putting the initials of the responsible person in the
information fields of the differents ecomaps and in the responsibility matrix. The environment manager
(EM) signs all the ecomaps and make sure all the EMS related actions. The E.M. and internal auditor
receive appropriate training.
version 1
Your light environmental procedures Step 19 to Step 23
4.4.4. Documentation
All useful EMS documentation is located in a binder following the ecomaps thematic logic and a defined
table of contents. The E.M. manages the documentation and updates it quarterly.
Words fade away
4.4.5. Document control
The different elements have a date and a serial number and are chronologically and logically organized.
The retention time of the documents in paper and electronic is a minimum of 3 years. The update, the
substitution and the electronic document archiving will be done every six months. The document binder
is located in the environmental manager's office and the electronic documents are located on his com-
Keeping order
puter hard disk.
4.5.4. Records
The records are updated quarterly and registered thanks to the initials PDCA (Plan-Do-Check-Act) or I
Logbooks (Information) to enable a better identification in the « Eco-Logbook ».
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Control your environmental management system
Step
24 to 28
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Internal eco-controlling
Step 24 Step 25
Quick Check - a light tool for internal controlling and regular evaluation
For internal control and regular evaluation to see whether environmental practise is effective and that objectives are beeing
achieved, you need a simple tool. "Quick check" helps you to keep a constant eye on relevant activities, measurements and
compliance checks (Step 24). If you discover any kind of non-compliance or malfunction, you should analyse and respond by
implementing corrective actions and continuous improvement (Step 25). You may also capture good ideas for improvement.
The template is also useful for internal audits. You define the audit topics upfront. The Quick check is used as document base
for all controlling functions of an EMS.
http://ec.europa.eu/environment/emas/toolkit/toolkit_18_1.htm
“Quick check”
Monthly 4 times
controlling a year
4.5.1 MONITORING AND 4.5.4. INTERNAL AUDIT 4.4.6 OPERATIONAL
MEASUREMENTS 4.5.5 CONTROL
mClean the stocking areas regularly
(minimum 1x /week) Weekly
Waste PLAN DO m After each use, check the state of
Solid waste : CHECK ACT tools and vehicles (cleanness, levels)
controlling
Recycled waste flows : mAvoid any inadequate waste
dumps by marking the site appro-
Treated waste : priately.
Water Internal communication mRational Use of Energy: limit
wasting electricity, water and hea-
Water consumption : Training
ting
Energy mOptimalize transport
Heating oil : mFill in weighing forms accurately,
with tonnages and the necessary
Fuel oil : descriptions
Oxygen : mCheck that vehicles loads are
Problems identified
Propane : conform at each delivery/dispatch.
Electricity :
Zone BOIS
Transport
Zone Halis Belle- Vue
Waste transported ... MIT
by train :
BOIS
4.5.2. COMPLIANCE What
Papier
by road : has
Zone
Soil and storage MIT Permanent fuel stock in tanks :
bascule to be
Nbr of env. incidents: Piste vers CARSID
Problem
- Unrecyclable waste products came in our process from one of our clients
- Contact with the client to redefine process in order to eliminate products and waste which aren’t recycled by us
EMAS - EN - ISO 14001 : 4.4.6. - 4.5.1. - 4.5.2. - 4.5.3. - 4.5.4. © HW Engel | 3.0 31
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Recordings of documents and events Step 26
The Ecologbook is a small template which helps you to keep track of documents, records and environmental
activities.
Here you note relevant incidents (hint of inspection authorities, spillages,...) and activities like audits, seminar, trainings.
This helps you to evaluate all EMS activities on a glance and have a solid track record of environmental related activities.
http://ec.europa.eu/environment/emas/toolkit/toolkit_18_1.htm
N° Date Event
Date 1 18/12/2002 First visit to the company by Ressources, within the Managens project
2 28/02/2003 Drafting of Ecomaps, by a trainee from Institut Eco-Conseil
of important 3 14/04/2003 On-site follow-up visit for EMAS implementation by consultant and Ressources asbl
events, audits, 4
5
14/05/2003
17/05/2003
On-site follow-up visit for EMAS implementation by consultant and Ressources asbl
Mid-term environmental review according to the Postar method, by consultant
etc 6 01/07/2003 On-site follow-up visit for EMAS implementation by consultant and Ressources asbl
7 13/07/2003 On-site follow-up visit for EMAS implementation by consultant and Ressources asbl
8 15-16/09/2003 Visit and environmental analysis on communication aspects by 3 trainees from Institut Eco-Conseil
9 02/10/2003 External audit by Ressources asbl and consultant
10 08/10/2003 Check-up of transport regulations
11 09/10/2003 Visit by the regional environmental police (DPA) for the exploitation permit
your EMS 11 Report on the initial analysis by the trainee from IEC
12Pictures of the environmental problems
28/02/2003
03/05/2003
13Follow-up report on neighbour complaints 08/05/2003
14 ABC analysis grid 05/05/2003
15 Environmental policy 21/04/2003
16 Results of RETRIVAL workers' Weather Map 02/10/2003
17 Summary of the initial analysis 11/06/2003
18 Table on objectives and targets for 3 years 22/05/2003
19 Indicators for external communication 03/10/2003
20 Guide to environmental good practices 03/10/2003
21 Control panel of the 3d quarter of 2003 09/10/2003
22 Ecomap: water 29/05/2003
23 Ecomap: soil and storage 29/05/2003
24 Ecomap: air, odours and dust 29/05/2003
25 Ecomap: energy 29/05/2003
26 Ecomap: waste 29/05/2003
27 Ecomap: risks 29/05/2003
28 Report on the visit by eco-counsellor trainees on communication aspects 29/05/2003
29 Trainings register 18/09/2003
30 Training programme 06/10/2003
31 Regulatory control of transport 06/10/2003 32
32Visit by the regional environmental police (DPA) for the exploitation permit 08/10/2003
33 Visit by the regional environmental police (DPA) for the exploitation permit 09/10/2003
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The management review is the most important meeting and the EMAS control panel an important tool.
4 times a year you should take stock of the company performance using the quick checks and the eco log books (internal audit – step
27). This helps to evaluate the effectiveness of the EMS. Consolidate environmental performance indicators, audit results, the history
improvements and corrective actions.
Then move on !
The control panel is your environmental dashboard and you will use it as management review (Step 28).
http://ec.europa.eu/environment/emas/toolkit/toolkit_20.htm
Control panelA
1st QUARTER 2nd QUARTER X 3rd QUARTER 4th QUARTER
ACTIONS IMPLEMENTED
N° OBJECTIVE
Progress report on 5, 4 • Clean-up and tidying-up of our operation site
4 • Introduction of a collective sorting system for internal waste for the administration and workers’ premises
actions 2 • Small ADR certification for WEEE collection
6 • Training of manual workers and employees raised to 4,8 hours per full-time equivalent
1, 3 • Purchase of a truck equipped according to EURO-4 standards
5 • Cross-dialogue with the main clients (Carsid, Cockerill Sambre,...)
5 • Support to 5 local sustainable development initiatives
4/. No waste separation on the workplace Waste separation containers and posters 18/07/03 on going
Actions with sub- Contact with land owners to ask if there was any historic pollutions
contractors Contact with managers of the “Port Autonome” to eliminate illicit dropping on site
Contact with Carsid to redefine process in order to eliminate products which aren’t recycled by us
ed ISO 14001
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External communication, reporting
and dialogue Step 29
External communication a clear and comprehensive manner. You may use the EMAS logo
to pinpoint verified information in your organisation communica-
tions.
Environmental reporting with verified information The EMAS logo is the trademark of the EMAS regulation. It repre-
sents a proof of environmental excellence as well as the reliability
Communication of your environmental performance will add con- and credibility of the information with regards to its environmental
siderable value to the organisation and enhance your image in the performance.
market. Customers, suppliers, public authorities and the local com- http://ec.europa.eu/environment/emas/toolkit/toolkit_21.htm
munity will appreciate the fact that this information is reliable, due
to its verification by an external body.
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34
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Audit and validation Step 30
When the EMAS environmental management system is function- After successful verification, registration and its publication in the
ing an accredited environmental verifier is invited to validate envi- Official Journal of the European Communities, the organisation
ronmental information and have a closer critical look at the reality may use the EMAS logo.
and performance of the environmental management system. http://ec.europa.eu/environment/emas/toolkit/toolkit_22.htm
7
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35
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EMAS toolkit online for SMEs
Introduction
Section 1: Introduction to EMAS
Section 2:What are the benefits and costs of EMAS?
Section 3: How to get started?
PLAN
Section 4: How to develop an environmental policy
Section 5:How to carry out an initial environmental review
5.1: How to evaluate the direct and indirect environmental impacts of your organisation
5.2: How to ensure compliance with legal requirements
Section 6:How to develop an environmental programme
6.1: Objectives and targets
6.2: Environmental management programme
DO
Section 7: How to structure an environmental management system
7.1: How to structure and assign responsibility within your EMS
7.2: How to evaluate training needs and provide new skills and education
7.3: How to communicate with internal and external stakeholders
7.4: How to organise your environmental documentation
7.5: How to control and maintain lean documents and worksheets
7.6: How to develop codes of conduct and precise instructions to support your EMS
7.7: How to be prepared for emergency situations
CHECK
Section 8: How to control and monitor environmental performance and management systems
8.1: Monitoring and measurements
8.2: Continual improvement and corrective action
8.3: Records
8.4: Internal audits
ACT
Section 9: How to review an environmental management system
Section 10: How to communicate and report on environmental performance
Section 11: How to get official recognition
This EMAS easy guide is completed by the EMAS toolkit which is available for free
on the EMAS website http://ec.europa.eu/environment/emas/index_en.htm
Further assistance for each member state, more than 40 case studies of different sectors and other additional resources are pro-
vided on the website
The first EMAS Tool Kit for SMEs in 1998 was the result of co-operation among the International Network for Environmental
Management (INEM) organisations from Western and Central and Eastern Europe with experience with both small and medium-
sized enterprises and environmental management. The Toolkit brought together tools which have been developed, tried and
tested with and by SMEs, newly-developed tools and examples, and case studies of SMEs that had already established an environ-
mental management system.
In keeping with the principle of continual improvement, INEM has upgraded and expanded the EMAS Toolkit for SMEs to
cover the scope of the new EMAS regulation. This expansion in scope is reflected by the new name: EMAS Toolkit for Small
Organisations.
version 1