Curriculum Vitae

Amy Holehouse
32 Denison Court
Radford
Nottingham
NG7 3PH
Amy_louise92@outlook.com
Mobile: 07531190306

Personal Profile
I am a very outgoing and positive person who is always reliable, friendly
and trustworthy. I pride myself in having the ability to be flexible, punctual
and can work effectively within a team environment as well as working on
my own initiative. Through my different job roles I have gained excellent
communication skills and customer service skills that I can use in any job.
I am highly motivated, open to new challenges and I am always willing to
discover and develop my skills within the workplace. I am looking to
secure permanent employment where I can show my full potential and be
an asset to any employer.

Employment History
Costa

Barista/Supervisor 13th - March 2012 - 20th December 2013

My main responsibilities at Costa included supervising night shifts, serving
customers food and drinks, cleaning when needed, stock rotation and
ordering. I gained a lot of valuable knowledge and skills throughout my
employment in a very busy and quick paced environment such as
supervisory skills, health & safety awareness, cash handling, food
handling and excellent customer service skills.
Professional Barista Training including use of machinery, knowledge of
types of coffee, steaming milk, shots and creative presentation.

Family First

Retail Assistant - March 2011 - June 2011

At Family First I was responsible for till sales, customer service, stock
rotation and dealing with paperwork. I gained more experience and skills
here such as working in a team, customer service skills and cash handling.

Poundland

Sales Assistant - September 2009 - December 2009

As a Sales assistant I had various duties such as serving customers,
keeping floors and tills clear and replacing stock on shelves. At Poundland
I gained experience with cash handling, working within a team and as an
individual, listening to and respecting customers and following health and
safety procedures.

Education and Training

Care Training East Midlands (CTEM) LTD - October 2010 February 2011
I have done a training programme with CTEM in Health and Social Care
which covers the following:

Appointed First Aid

Manual Handling
Principles of Care
Person centred approach
Self-awareness
Multi-disciplinary

JHP Training - August 2009 - 0ctober 2009

Subjects studies:

Careers training
Maths
English
Retail skills

E2E - February 2009 - April 2009

On the E2E (Entry to Employment) course I studied:

Basic Maths
English

Haywood Comprehensive School - June 2008

Grades gained:

GCSE English -E
GCSE Maths E
GCSE Applied Art and Design, double award - GG
AQA Science Entry Level 3
nocn Literacy Entry Level 2
OCR Maths Entry Level 1

Interests
In my spare time I like to socialise with my friends and family, going out,
listening to music and watching films. I have recently set myself some
personal goals, including taking up running and going to the gym.
References available on request