Product Bulletin 513-0507

TCC-Link fault codes

For further details, please contact Toshiba Customer Service on 0870 8430333

TCC-Link fault codes

In the event of a faulty value being detected, the system will generate a fault code. The attached table
shows the fault codes available through Digital Inverter, SMMS and SHRM systems some codes are
specific to one type of system.
Current codes are displayed on the controller and cleared by pressing the ON/OFF button.
The codes are available from:
Simple controller RBC-AS21E (current code only group but no address)
Standard, local controllers RBC-AMT21/31E (current code, address and alarm history)
Central controller TCB-SC642TLE (current code, address and alarm history)
o If the fault code is associated with a slave unit within a centrally controlled group, the central
controller will identify the address of the groups master indoor unit and fault code P30.

Standard and central controllers have an alarm history (most recent, 4 codes and addresses), accessed by
pressing CL+TEST (spanner icon) for 4 seconds 1. The fault codes may be checked via the
TEMPERATURE ST buttons 2. To clear the alarm history, press CL. Press TEST (spanner icon) to exit
the alarm history 3.
The example shown indicates that the most recent fault to have occurred in the connected group concerned
the indoor fan motor (P01) of the indoor with address 1-1.
Additionally, fault code information may also be obtained from:
Infra red receiver by LED indication (current local code only) shown separately in this document.
Fault detector panel RBC-FDP2/FDP2-BMS-PE (alert only)
A standard controller may be temporarily connected to a group at any time, to retrieve fault codes.
Where the controllers sensor is faulty, the icon will flash.

Bulletin TCC Link Fault Codes 1 of 8

26 February 2008

TCC-Link fault codes

For further details, please contact Toshiba Customer Service on 0870 8430333

Code
C05
C06
C12
E01
E02
E03
E04
E06
E07
E08
E09
E10
E12
E15
E16
E17
E18
E19
E20
E23
E25
E26
E28
E31
F01
F02
F03
F04
F05
F06
F07
F08
F10
F12
F13
F15
F16
F23
F24

Description italics show supplementary info. from VRF outdoor units where applicable
Central controller fails to transmit data
Central controller fails to receive data. Check terminal resistance settings (VRF and SMKRT1
models
General purpose alarm code
Controller receives no communication from its master indoor unit or fails to understand what is
received. Check that master is energised
Local controller failure (unable to transmit)
Master indoor unit receives no communication from connected controller
Indoor unit receives no communication from outdoor unit or twin/triple system master. Can include
compressor thermostat on 2 HP Digital Inverter split systems
Number of indoor units has reduced. Quantity shown
Indoor to outdoor communication problem detected by outdoor unit. Check SW30-2 in the master
outdoor units
Duplicated indoor address within group or system
Multiple master controllers connected to group
Indoor unit PCB failure
Automatic addressing failure. 01 = indoor to outdoor communication, 02 = between outdoor units
No indoor units detected during automatic address procedure
Size or quantity of indoor units is too big. 01 = 135% limit exceeded (dipswitch 9-2) 02 = too many
indoor units (dipswitch 9-4)
Slave outdoor unit is nor receiving data from its master (refer to E26)
Grouped single splits; one or more systems powered off or indoor to outdoor communication (E04
when separated). Twin systems (etc) indoor units powered up separately - check indoor unit
addresses. To re-address, press TEST (spanner icon), CL and TIMER S for 4 seconds and then
SET when prompted.
00 = no master units connected, 02 multiple master outdoor units.
Second system detected during automatic addressing. 01 = outdoor units, 02 = indoor units
Communication problem between outdoor units within system
Slave outdoor units with duplicated address
Number of outdoor units has reduced. Refer to E17. Clear through 2-16-1 + SW04 or service
function FF.
Fault in slave outdoor unit it will show code locally
Communication problem between interface and inverter PCBs. 01 = inverter 1, 02 = inverter 2, 03 =
fan power, 04 = fan inverter, 05 = 1 & 4, 06 = 2 & 4, 07 = all PCBs
TCJ sensor problem
(indoor unit)
TC2 sensor problem
(indoor unit)
TC1 sensor problem
(indoor unit)
TD1 sensor problem
(outdoor unit)
TD1 sensor problem
(outdoor unit)
TE1 sensor problem
(outdoor unit)
TL sensor problem
(outdoor unit)
TO sensor problem
(outdoor unit)
TA sensor problem
(indoor unit)
TS1 sensor problem
(outdoor unit). 01 = TS1 02 = TS2
TH sensor problem
(outdoor unit). 01 = compressor 1, 02 = compressor 2
TE1/TL wrong change in temperature possible connection problem
Pressure sensors (Pd and Ps) crossed connections (outdoor unit)
Ps sensor problem
(outdoor unit)
Pd sensor problem
(outdoor unit)
Bulletin TCC Link Fault Codes 2 of 8
26 February 2008

TCC-Link fault codes

For further details, please contact Toshiba Customer Service on 0870 8430333
Code
F29
F31
H01
H02
H03
H04
H06
H07
H08
H14
H16
L03
L04
L05
L06
L07
L08
L09
L10
L17
L18
L20
L28

L29

L30
L31
P01
P03
P04
P05
P07
P10
P12
P13
P15
P17
P19

Description italics show supplementary info. from VRF outdoor units where applicable
Indoor PCB problem
Outdoor interface PCB problem
Compressor high current after current release. 01 = compressor 1, 02 = compressor 2
Compressor locked rotor current. 01 = compressor 1, 02 = compressor 2
Compressor current detected whilst idle. 01 = compressor 1, 02 = compressor 2
Compressor (1) high shell temperature
Low pressure detected by Ps sensor (3 psig)
Low oil level detected (compressor)
TK1/2/3/4 sensor problem (outdoor unit). 01 = TK1, 02 = TK2, 03 = TK3, 04 = TK4
Compressor (2) high shell temperature
Oil level detection circuit warning detected by: 01 = TK1, 02 = TK2, 03 = TK3, 04 = TK4
Duplicated master indoor units in a group (check DN14)
Duplicated system address
Multiple priority indoor units selected. Displayed on prioritised units
Multiple priority indoor units selected. Displayed on all other indoor units. Shows quantity
Indoor in a group previously addressed as a individual unit (check DN14)
Indoor address not set
Indoor unit capacity set to 0000 (check DN 11)
Service replacement interface PCB jumper(s) not cut according to unit capacity
1 and 2 series SHRM combined into one system (incompatible)
Indoor heat exchanger doesnt change temperature or changes temperature in the wrong direction
Duplicated group address (central control). Check values of DN03
Too many outdoor units within system
Communication failure within outdoor unit.
(Super) Digital Inverter models, check outdoor LEDs:
Compressor case thermostat
Communication between outdoor PCBs
Inverter heat sink overheat protection
VRF models, check additional outdoor fault code detail for communication fault with:
01 = inverter 1,
02 = Inverter 2,
03 = fan power PCB
04 = fan inverter PCB
05 = 1 & 4,
06 = 2 & 4,
07 = all PCBs
Input on CN80 circuit for 1 minute (optional alarm input). Indoor address
Indoor PCB problem
Indoor fan motor problem (AC)
High compressor discharge temperature (TD1 exceeded 115C)
High-pressure switch (high TE temp on Digital Inverter). 01 = compressor 1, 02 = compressor 2
Power supply problem. 01 = 1 phase missing, 02 = 2 phases missing
Inverter heat sink overheated. 01 = compressor 1, 02 = compressor 2
Float switch activated (indoor unit). Address shown
Indoor fan motor problem (DC)
Temperature change detected in outdoor unit while idle
High compressor temperature. 01 = suction, 02 = discharge
High compressor discharge temperature (TD2 exceeded 115C)
Wrong change in temperature at indoor unit crossed systems or reversing valve fault
Bulletin TCC Link Fault Codes 3 of 8
26 February 2008

TCC-Link fault codes

For further details, please contact Toshiba Customer Service on 0870 8430333
Code
P20
P22
P26
P29
P30
P31

Description italics show supplementary info. from VRF outdoor units where applicable
High compressor discharge pressure (Pd sensor detected 530 psig)
Outdoor fan motor problem. 0 = inverter short circuit, 1 = position detection circuit, 3 = fan motor, C
= heat sink overheated, d = heat sink sensor fault, E = DC voltage fault
Inverter short circuit current (includes compressor) or low voltage. 01 = compressor 1, 02 =
compressor 2
Compressor problem detected by feedback circuit. 01 = compressor 1, 02 = compressor 2
Fault detected in slave indoor unit within a group. Check local fault codes
Indoor PCB problem (includes configurations)

Bulletin TCC Link Fault Codes 4 of 8

26 February 2008

TCC-Link fault codes

For further details, please contact Toshiba Customer Service on 0870 8430333

Indication by LEDs from wireless receiver (standard high wall or TCC-Link receiver)

Communication and configuration

Controller receives no communication from its master indoor unit check that master is energised
Local controller failure (unable to transmit)
Master indoor unit receives no communication (local or network)
Duplicated indoor address within group or system
Multiple master controllers connected to group
Indoor unit PCB failure
Automatic addressing failure
Grouped single splits, indoor to outdoor communication (E04 when separated). Twin systems (etc) indoor
units powered up separately - check indoor unit addresses

Indoor to outdoor communication

Indoor unit receives no communication from outdoor unit or twin/triple system master. Can include
compressor thermostat on 2 HP Digital Inverter split systems
Number of indoor units has reduced
Indoor to outdoor communication problem detected by outdoor unit
No indoor units detected during automatic address procedure
Indoor capacity > outdoor capacity x 1.35
Multiple master outdoor units detected
Second system detected during automatic addressing
Communication problem between outdoor units within system
Slave outdoor units with duplicated address
Number of outdoor units has reduced
Fault in slave outdoor unit it will show code locally
Communication problem between interface and inverter PCBs
Alternate flashing

Indoor temperature sensors

TCJ sensor problem (indoor unit)
TC2 sensor problem (indoor unit)
TC1 sensor problem (indoor unit)
TA sensor problem (indoor unit)

Bulletin TCC Link Fault Codes 5 of 8

26 February 2008

TCC-Link fault codes

For further details, please contact Toshiba Customer Service on 0870 8430333

Alternate flashing

Outdoor temperature sensors

TD1 sensor problem (outdoor unit)
TD1 sensor problem (outdoor unit)
TE1 sensor problem (outdoor unit)
TL sensor problem (outdoor unit)
TO sensor problem (outdoor unit)
TS1 sensor problem (outdoor unit)
TH sensor problem (outdoor unit)
TE1/TL wrong change in temperature possible connection problem
Pressure sensors (Pd and Ps) crossed connections (outdoor unit)
Ps sensor problem (outdoor unit)
Pd sensor problem (outdoor unit)
Indoor PCB problem
Outdoor interface PCB problem

Compressor protection
Compressor high current after current release
Compressor locked rotor current
Compressor current detected whilst idle
Compressor (1) high shell temperature
Low pressure detected by Ps sensor (3 psig)
Low oil level detected (compressor)
TK1/2/3/4 sensor problem (outdoor unit)
Compressor (2) high shell temperature
Oil level detection circuit warning. Detected by sensors TK1/2/3/4
Simultaneous flashing

Automatic addressing problems

Duplicated master indoor units in a group (check DN14)
Multiple priority indoor units selected.
Indoor in a group previously addressed as a individual unit (check DN14)
Indoor address not set
Indoor unit capacity set to 0000 (check DN 11)

Bulletin TCC Link Fault Codes 6 of 8

26 February 2008

TCC-Link fault codes

For further details, please contact Toshiba Customer Service on 0870 8430333

Simultaneous flashing

Other communication & setup problems

Duplicated system address
Service replacement interface PCB jumper(s) not cut according to unit capacity
Duplicated group address (central control)
Too many outdoor units within system
Communication failure within outdoor unit. Digital Inverter include compressor case thermostat
Input on CN80 circuit for 1 minute (optional alarm input)
Indoor PCB problem
Alternate flashing

Indoor unit protection

Indoor fan motor problem (AC)
Float switch activated (indoor unit)
Indoor fan motor problem (DC)
Alternate flashing

Outdoor unit protection

High compressor discharge temperature (TD1 exceeded 115C)
High pressure switch activated (detected by high TE temp on Digital Inverter)
Power supply problem one or two phases missing
Inverter heat sink overheated
Temperature change detected in outdoor unit while idle
High compressor suction temperature
High compressor discharge temperature (TD2 exceeded 115C)
Wrong change in temperature at indoor unit crossed systems or reversing valve fault
High compressor discharge pressure (Pd sensor detected 530 psig)
Outdoor fan motor problem
Inverter short circuit current (includes compressor) or low voltage
Compressor problem detected by feedback circuit
Indoor PCB problem (includes configurations)
Alternate flashing

Invalid setting
Indoor unit configured as cooling only is asked to provide heat

Bulletin TCC Link Fault Codes 7 of 8

26 February 2008

TCC-Link fault codes

For further details, please contact Toshiba Customer Service on 0870 8430333
Outdoor PCB fault codes
Outdoor units with 2 PCBs may provide further assistance via the 4 LEDs located on the main PCB. They
will normally be off but may be illuminated or flash once every 5 seconds (the flashing indications are used
when the problem is associated with the inverter). The numbers in the left hand column are derived from the
binary numbers represented by the LEDs.
Description and equivalent alpha-numeric fault code
LEDs on main PCB

TE (sub-cooled liquid) temperature sensor

F06

TO (ambient) temperature sensor

F08

TD (discharge) temperature sensor

F04

TS (suction) temperature sensor

F06

High discharge temperature by TD sensor (> 115C)

P03

Outdoor fan motor or inverter drive (main PCB)

P22

Communication between outdoor PCBs (shutdown)

L29

10

High pressure (by TE temperature sensor)

P04

10

Compressor case high temperature protection

L29

11

Main PCB fault

-----

12

Communication between outdoor PCBs (operating)

-----

Hi DC current/Lo DC volts/compressor windings

P26

Compressor rotor position circuit (inverter PCB)

P29

Current sensor fault (inverter PCB)

H03

Locked rotor current (compressor etc)

H02

High AC current (compressor etc)

H01

TH (inverter heat sink) temperature sensor

L29

Phase missing (3 phase models)

H03

Bulletin TCC Link Fault Codes 8 of 8

26 February 2008