With deep business knowledge

and practical experience

BPC provides expert guidance
to the regions banks.
Page 2

2012 issue 18
International
Newsletter

BPC Banking
Technologies
Transformation
Award 2012
Page 3

Client Conference
New Channels
New Opportunities
2012
Page 6

BPC supports
nationwide rollout
of ambitious
project
Page 7

Spotlight:
Latin America
Using Modern
Payment Systems
toPower
to Power Growth
Page 2

www.bpcbt.com

news

Spotlight:

Latin America
Using Modern Payment Systems
toPower Growth
Jorge Ruiz
SVP Sales, BPC-Latin America

that mobile phone penetration is near

100% in most countries. Electronic
Payments Systems and banking trends
in Latin America have been shaped
by the regions financial environment
where there are marked demographic
variations from country to country.
Banking penetration is driven in part
by the age structure and spending
power of the population. For example
Mexico, Colombia and Venezuela have
younger populations than Brazil, Chile
and Argentina. Per capita income
varies even more sharply across

immediate business needs and bring a

new system into production, extremely
quickly, often in as little as 3 to 6 months.
A considerable portion of the Latin This means that Latin American banks
American region still suffers from can modernize their infrastructure
outdated legacy payment infra- quickly and seamlessly, rapidly bringing
structure, providing opportunities to new services to their customers and
make a difference in this market. BPC improving their competitiveness.
sees great perspectives in providing
comprehensive, sophisticated, reliable Across Latin America today we see
and secure payment solutions to banks the improved automation of domestic
across the region. While broad function- and cross border payments which the region and higher than average
ality is essential, the ability to manage in turn brings greater transparency proportion of low income households
the complex migration from the old and a reduction in the cash economy. results in less than 50% of the populocal
governments lation across the region having any sort
to the new infrastructure is equally Additionally,
important. I know that SmartVista are encouraging the retail banks to of relationship with a bank. Looking
provides a very competitive solution extend the banking habit through the at Brazil, we see a country, where the
banking industry has been at the forefront of offering electronic payments
and hence the population is quite
We have a great opportunity since SmartVista
accustomed to using more automated
is ready to provide everything this market needs and
payment methods. In many ways the
regions banking communities look to
we have extensive experience helping our customers
Brazil as a leader in the provision of
with projects.
modern payment systems.
as the banks consider the alternatives to modernize their infrastructure.
Thanks to its modular architecture we
can provide point solutions to meet

International Newsletter | 2012 Issue 18

provision of convenient and accessible banking services. In this regard

mobile-commerce has a particularly
important role to play, recognizing

EMV migration represents a major strategic shift in the payments infrastructure

and as such requires a high degree of
collaboration between the banks. Brazil
and Mexico are already well advanced
in their migration and other markets
are in the active planning phase. BPC
has extensive experience with EMV
migration around the world and many
of our clients have received EMV certification with our support. SmartVista
has fully integrated EMV capabilities
and represents an optimal solution for
any bank or group of banks to take as
part of their migration plans. With our
practical knowledge we represent an
expert resource to provide guidance to
the regions banks on the complexities
of EMV migration and certification. We
are looking forward to playing our part
in helping banks across Latin America
transform their payments businesses.

www.bpcbt.com

news

BPC Banking Technologies

Transformation Award 2012

Recognizing the Innovative Use of Technology
Working with 100 of the worlds most
innovative organizations in more than
32 countries we have seen the extraordinary efforts our clients make to deliver
outstanding products and services
to their customers. As the market
continues to evolve, with ever-increasing
demands, new payment technologies
and increased regulations our clients
constantly impress us with the innovative ways they leverage BPC solutions to
meet the needs and beat their competitors.The annual BPC Banking Technologies Transformation Award is designed
to honor the remarkable accomplishments of our clients.

City, Panama. The nominees were

judged by a panel, including selected
board members and members of BPCs
Executive Committee.

3. SeverGazBank was honored with

Award for Recognition of the Transformational use of IT.

Card Fraud Management Systems

Technology Analysis recognizes SmartGuard

The Card Fraud Management

Systems report evaluates the worlds
leading card fraud management
systems. To compile the exhaustive
market review, CEB TowerGroup
conducted a series of interviews
and surveys with financial services
executives, industry experts, and
vendors regarding card fraud
management technology.
Card and payments fraud is one of
the biggest issues for the payment
industry worldwide and the rates
are constantly rising from region to
region. Debit and credit card fraud
is estimated by Visa and MasterCard

www.bpcbt.com

1. The Most Innovative Product

went to Security Bank (Philippines)
for innovative use of technology in
launching new products and services
to the Philippine market, as demonstrated by the eGiveCash product.
2. The Most Innovative Bank
was given to SHB (Saigon Hanoi
Commercial Joint Stock Bank) for
their visionary and ambitious plans
and choice of SmartVista to help
them become a leading multifunctional retail bank by 2015.

The 2012 Award winners were

announced at the BPC Banking Technologies Client Conference in Panama

SmartGuard, an award winning fraud

prevention solution, was highlighted
by CEB TowerGroup in the companys
latest Technology Analysis.

This year winners were:

to exceed US$10 billion per annum.

During the last year the demand
from financial companies worldwide
for fraud prevention solutions both
standalone and as part of end to end
e-payments suites has been growing. In
2012 BPC implemented SmartGuard
in banks and financial organizations
across the world, from Kazakhstan
to the USA. SmartGuard users have
reported savings in excess of $1 million
per month by using the solution.
CEB TowerGroup observed successful
operations in developing countries
that use the full range of products
offered in the SmartVista suite and
found the core functionality to be
strong. SmartGuard is designed, not
only to counter the growing threat
from fraud, but to stop the fraud
before it affects customers.

Story

TELERED, Panama
All international transactions
flow with the payment networks
Visa and MasterCard in Telered
the largest payment processor
in Panama are now being
processed by SmartVista. This
important milestone further
confirms the strength of our
implementation
approach,
an approach that delivers
results for customers of all
sizes. SmartVista is now live
and is located between the
legacy system and the payment
networks, and later on the host
interfaces and terminal devices
will be reconnected from the
legacy system to SmartVista.

2012 Issue 18 | International Newsletter

news

Story

ING Eurasia
Russia
Following a migration process
run by BPC, ING Bank has become
our first processing centre partner,
offering the following services for
ING customers: processing, call
centre services for cardholders,
communication support services,
technical support of the ATM
networks. This will allow the
bank to significantly reduce costs
and to deliver new products and
services, such as EMV cards, SMS
alerts and more.

Story

Payment Express
Mauritius
The first ever SmartVista on HP
NonStop is now live. This implementation demonstrates, yet
again, that BPC delivers on its
promises. SmartVista suite was
chosen for its market-proven flexibility and scalability, enabling
PeX to take control over the
whole payment infrastructure,
providing enhanced functionality, significantly reducing time
to market when launching new
products. BPC Banking Technologies supports PeXs entire payments business including card
issuing, processing and acquiring,
the control and launch of new
channels and transaction flows
to and from all the clients. BPC
also provided a new ATM interface monitoring function, specifically for the existing HP NonStop
platform.

International Newsletter | 2012 Issue 18

SmartVista on HP NonStop
in PT Artajasa (Indonesia)
PT Artajasa has chosen to deploy BPCs advanced end-to-end
e-payment transaction switch solution to support its ambitious
growth strategy. Following a competitive bid process, where
solutions from all the major international vendors were
evaluated, PT Artajasa chose SmartVista because of its unique combination
of advanced technology, comprehensive functionality and ability to
dramatically lower total cost ofownership.
SmartVista will be deployed as a new
generation switch running on the
HP NonStop platform interfacing to
PT Artajasas current switching environment, BASE24 Classic. To improve
their competitiveness and speed to
market, PT Artajasa will draw on
SmartVistas modern and flexible
design to manage authorization and
routing, originating through new
channels. BPC will also implement its
fraud management solution, SmartGuard to stop fraud before it happens.
Recognizing that effective fraud
management can only be achieved
through 100% real time transaction
monitoring, SmartGuard, running on
HP NonStop, will be deployed in the
authorization data stream from both
BASE24 Classic and SmartVista.
As a leading player in electronic transaction services, PT Artajasa supports
more than 37,000 ATMs, 63 million
bank card holders and more than
70 banks throughout Indonesia. In
keeping with the Companys mission

to make life simple SmartVista

will enable the rapid introduction of
new products and services specifically tailored to meet customers
needs, enabling them to access their
finances when and where they need

to. Driven by a large population and a

rapidly growing economy, Indonesian
payment volumes are increasing
rapidly up 41% in the last year alone.

Against this backdrop, SmartVista

will enable PT Artajasa to expand its
network secure in the knowledge that
SmartVista will handle the growth
with ease. And as new payment technologies and methods come on stream,
SmartVista will help the Company
capitalize on the opportunities they
create quickly and easily.
BPC will implement its SmartSwitch and
SmartATM solutions, part of the endto-end SmartVista suite of e-payments
products. Supported by SmartVistas
advanced capabilities, PT Artajasa
can accelerate the execution of its far
reaching strategy, including upgrading
the network to issue and support chipcards, while providing value-added
services to cardholders. The Company
will also benefit from a dramatically
lower TCO, increased speed to market
and high availability for mission critical
on-line services. SmartVista has been
benchmarked on HP NonStop and has
been certified by HP as Converged Infrastructure (CI) Ready.
Additionally PT Artajasa will use SmartVistas comprehensive Point of Sale
(POS) acquisition and management
capabilities, as well in support of its
m-commerce strategies.

www.bpcbt.com

news

New Product Launch

SmartVista for Microfinance
SmartVista for Microfinance has
been designed to help microfinance
institutions (MFIs) address the key
business and information technology
challenges involved in providing
high quality and affordable financial
services to low-income households
worldwide. Not only does the fully
functional and extremely flexible
solution support individual and solidarity lending approaches, provide
extremely flexible repayment options,
and help reach customers in remote
locations by supporting agents and
remote customer remittance, but
SmartVista for Microfinance delivers
a cost-effective solution for MFIs.
SmartVista for Microfinance builds
on the solid, secure and scalable foundation provided by SmartVista, BPCs
end-to-end e-payments solution. The

solution will enable MFIs to provide

their customers with a comprehensive
range of products and services via
technologies and channels they are
already familiar with. And crucially,
SmartVista for Microfinance will help
MFIs deliver products and services
at a price point that supports their
business needs.
Commenting on the launch, Vasily
Grigoriev, CEO BPC Banking Technologies said With our track record of
innovation, BPC is delighted to bring the
benefits other industries have seen with
SmartVista to the microfinance industry.
We applaud the work MFIs do around
the world in helping improve the quality
of lives of hundreds of millions of people
and we know that SmartVista for Microfinance will greatly assist them in their
endeavours.

Angelo Bertini
appointed Managing
Director in Middle
East & North Africa

BPC brings advanced payment

solutions to Cambodia
Hattha Kaksekar Limited is the fourth
largest
microfinance
institution
(MFI) in Cambodia. With more than
1200 staff Hattha delivers a full range
of financial services, including loans
and deposits, to customers in 122
branches of Cambodias 24 provinces.
BPC implemented a multifunctional in-house financial transaction
switch for ATM, POS and mobile
payments as well as a fully-fledged
card management solution with the
installation of the SmartVista suite.
With the new in-house payments
processing system Hattha now is able
to offer a biometric identification,
enrollment and verification system,
the first of its kind in Cambodia. By
combining SmartVistas advanced
capabilities with widely available
channel technologies such as ATMs,
POS devices and mobile phones,
Hattha is enabled not only to reach
more customers in more places but

www.bpcbt.com

also do it more cost-effectively. Previously, collecting loan repayments

required Hattha staff to travel doorto-door, now with SmartVista Hattha
automated the process by broadening
the services available through an
enlarged ATM network. Customers are
able to withdraw microloans at ATMs,
enjoy remote access to their accounts
as well as making repayments against
their microloans. Initially these new
and convenient services are only
available through the ATM network
but Hattha plans to offer the same
facilities through mobile phones.
Recognizing the need to deliver convenience to customers, BPC provided
enrollment and verification capabilities with the use of biometric ID
functionality at the ATM to deliver
cardless remittances. Not only this
improves the customer experience but
it reduces operational costs and the
risk of theft.

BPC
Banking
Technologies
is pleased to announce the
appointment of Angelo Bertini
as Managing Director of BPCs
operations in the Middle East
and North Africa, where he will
be responsible for developing
and strengthening the companys
growing business.
Mr Bertini brings over 18
years of payment expertise.
Before joining BPC Banking
Technologies, Angelo worked for
ACI Worldwide since 2005 where
he was the head of the Dubai
Office as well as Senior Sales
Executive focusing on the Middle
East and North Africas countries.
Before ACI, Angelo was the Vice
President & General Manager
MEA at S2 Systems, and earlier in
his career, he was responsible for
business development across the
MEA region for Western Union.

2012 Issue 18 | International Newsletter

news

BPC Client Conference 2012

solution SmartGuard. Tokhir Abdukadyrov reminded the Conference of

the feedback that had been provided
through the Client Workshops in 2011
and covered significant milestones
in customer projects in the recent
with his background as a serial tech- year and plans for the continued
nology entrepreneur Bhavik is ideally development of our services offering.
qualified to take the lessons learned Building on previous years, client
in overcoming extreme challenges and workshops were run again this year
relating them to the corporate world.
and gave the delegates an opportunity to meet as a group of customers
Steven Levy, the senior writer for without BPC, to discuss their thoughts
Wired Magazine, the author of seven on the Company and how it is able to
books shared his point of view on How
New Technology is Shaping our World.
Stevens close relationship with key
figures in technology has helped him
consistently deliver unique, inside
coverage that breaks news and provides
insight into where technology is going.

New Channels New Opportunities

This years Client Conference was held
in Panama, Trump Ocean Club International Hotel & Tower where we were
proud to meet our clients representatives from the largest and most innovative banks and financial organizations from Asia Pacific, Europe, MEA,
USA, Central and South Americas and
Russia/CIS. Anatoly Loginov opened
the meeting, highlighting BPCs
continued commitment to its clients
and sharing the results from 2011.

Ramiro Wong, CEO TELERED S.A.

presented how the largest Panamian
payment processor is using SmartVista
to deliver a wide range of services to the
customers. Carlos Busso, CEO Adexus
S.A. talked about how BPC and Adexus
are collaborating to serve the financial
sector across Latin America.
BPCs managers gave a series of presentation. Vasily Grigoriev provided an
overview of BPCs future strategy and
objectives. Vasily Volynsky made a very
interesting summary of the enhancements made to SmartVista this year
and then took the delegates through
the additional features and functions planned for 2013 and beyond.
BPC was glad to welcome key note Oleg Patsiansky updated the delespokespersons: experts, partners, inter- gates on the latest developments in
national research groups and clients to our award winning fraud prevention
provide a range of entertaining and
informative presentations.

help serve the customers better. In a

later plenary session spokespeople for
the workshop attendees provided a
number of suggestions on new product
and service features as well as improvements in BPCs professional services.

Bhavik Ghandi is a sailor, adventurer and entrepreneur, fascinated

the audience with his view of New
Channels, New Challenges and New
Opportunities. He illustrated his talk
with many real life situations as he
rowed, single-handed, across the
Atlantic, from Spain to the Caribbean.
In 2005 he cycled across Europe, from
Stockholm to Istanbul and in 2003 he
completed a 9,000 km trek, on foot,
from Helsinki to Hong Kong, through
Siberia and Mongolia in the winter.
While Bhavik undoubtedly has some
extremely interesting stories to tell,
International Newsletter | 2012 Issue 18

www.bpcbt.com

news

BPC supports nationwide rollout

of ambitious project
The processing center implementation review, BPC was selected to develop
for Russias Universal Electronic Card the processing system and to integrate
(UEC) one of the key components of all of UECs providers, partners and
the e-government project has been third-party solutions including the
completed. As per the project plan, all state-services portal. SmartVista is
systems are now ready to issue and the kernel for data processing services
process cards at the national level.
across the full range of services
available on the cards, including data
The card delivers a wide range of capture, routing and authorization
electronic applications and is intended for services requested by individual
to increase ease of access to state cardholders. The Universal Electronic
services for all Russian citizens. Along Card is the key to a wide range of

BPC was selected to develop the processing

system and to integrate all of UECs providers,
partners andthird-party solutions including
the state-services portal.
with regional and federal applications,
the card may also be used as a debit
card. The plan will see UEC adopted
by several hundreds of federal,
regional and municipal services along
with 10,000 commercial enterprises
and is one of the largest projects of
its kind in the world. Following the
competitive bid process BPC Banking
Technologies was chosen from the
full range of industry leaders due to
SmartVistas flexibility, scalability and
security. As a result of the thorough

public programs and services and is

designed to simplify access, reduce
time spend and increase convenience.
BPC Banking Technologies also
supports the issuing of these cards,
the combination of the chosen
applications on each card, and the
single processing and billing centre
for all the non-financial services
transaction flows.
The UEC project has been launched in
a number of pilot regions and to date

Khreschatyk Bank, Ukraine

chooses Smart@Bank
Integrated with both the core banking system and payment services providers, the new solution will enable
the Bank to deliver a wide range of
products and services to their customers through internet and mobile
channels. Kreschatyk Bank, a municipal finance organization, is a Top 30
bank in Ukraine, and has been running its processing centre on SmartVista since 2006. The project of interwww.bpcbt.com

net and mobile banks implementation

is unique for the Ukrainian market
because that is the first ever done
via web-services integration, which
enables the Bank to rapidly add new
capabilities such as new merchants
easily and quickly. BPCs solution
also offers a differentiated service for
all the banks customers the interface could be tailored based on the
personal preferences and is synchro-

Story

NorthCredit Bank
Russia
This was the fastest ever
implementation the elapsed
time from when the hardware
was delivered to the Bank to golive took only 3 months. In this
short time BPC configured and
tested all the banking products,
organized the issuing of magstripe and chip cards, integrated
to the core banking systems and
third-party local and federal
payment suppliers, tested the
configuration and went live. This
implementation showed not only
the benefits SmartVista brings,
but also how quickly those
benefits can be delivered.

around 4,500 cards have been issued.

Further functional enhancement and
product range enlargement is planned.
By 2015 more than 100 million cards
are expected to be in use.

nized on all the devices: PC, notebook,

tablets and mobile phone. Smart@
Banks downloadable application
works on all types of handsets running all popular operating systems,
including iOS, Android and Windows
Phone, ensuring that customers are
supported across all virtually mobile
platforms.
With Smart@Banks advanced functionality and flexibility, the Bank may
offer money remittance, utility payments, personal accounts management, money transfer to other banks
and cards, the fees calculation and
individual credit program choice.
2012 Issue 18 | International Newsletter

events
events

BPC on the road...

Our award winning SmartVista solution on show around the world.

6 September, 2012
Manila, Philippines

6-8 November, 2012

Paris, France

Philippine International Banking

Convention 2012

CARTES & IDentification 2012

Organized by The Asian Banker, the event was designed to

share best practices and benchmarks from around the
world and to link the Philippines and international
banking communities
During the conference, Daragh OByrne, CMO delivered a
presentation about the remittance market and how
sophisticated payment solutions can help financial
institutions keep their competitive edge. In addition he
and Rajan Narayan, MD BPC-Asia Pacific announced the
launch of the SmartVista for Microfinance solution, a
solution designed to meet the needs of organizations
involved in the provision of financial services to lowincome individuals and groups.

BPC Banking Technologies took part in the worlds leading

event for digital security and smart technologies CARTES
& IDentification.
This year we had more meetings with more senior
executives from more customers and prospects than ever
before that were interested in all aspects of SmartVista:
from switching and authorization solutions, to fraud
monitoring. They were interested in complete solutions
and also standalone modules.
www.cartes.com

8 November , 2012
Ashkhabad, Turkmenistan
Card Payments Industry: prospects
for further development

20-21 September, 2012

Kiev, Ukraine
Card Business 2012
Card Business 2012 organized by Bank Online
Conferences, Kiev, Ukraine was dedicated to the business
of payment cards, new card products and payment
innovations. It provided an opportunity to hear about the
latest innovations trends, and best practices from across
the world. This year there was the first time to represent
the co-branded programs achievements where the
delegates will see the efficiency of collaborating between
banks and companies such as mobile operators, Ukrainian
airlines and etc.
Michail Rakov, Deputy Director BPC-Ukraine made a
presentation on Acquiring Internet: new technological
solutions, contemporary market and perspectives.

BPC Banking Technologies welcomed representatives

from local financial institutions to a joint seminar with the
Central Bank of Turkmenistan (CBT) under the banner
Card Payments Industry: prospects for further
development.
BPCs experts presented numerous ways in which
SmartVista can benefit organizations, including support
for local card systems, launching new products extremely
rapidly and the deployment of multi-application
smartcards and provided information on the worldwide
success of SmartGuard a sophisticated solution aimed to
stop fraud before is happens. Of equal interest to attendees
was SmartVistas capabilities to dramatically extend
services delivered through ATMs, mobile and internet
banking.
www.bpcbt.com

26-29 September, 2012

Riga, Latvia
Innovative cards solutions to leverage
business efficiency
BPC Banking Technologies participated in the VII annual
conference Innovative cards solutions to leverage
business efficiency, organized by Bank URALSIB (Russia)
and MasterCard.
BPCs executives showcased the latest innovative solution,
SmartBox a solution that has been specifically designed
to meet the needs of mid-sized banks during the
presentation Prepackage solutions for URALSIBs bankpartners.

27-28 November, 2012

Sao Paulo, Brazil
PayTech Summit 2012
BPC Banking Technologies was delighted to be a sponsor of
the PayTECH, held in Sao Paulo, Brazil at the Pullman Hotel.
Alexander Belyakov, Head of Consulting shared the BPCs
extensive experience in the payments market, focusing on a
case study showing how companies can dramatically reduce
the affect of rising levels of fraud using innovative, flexible
solutions such as SmartGuard.
www.paytechsummit.com.br

www.bankuralsib.ru

Visit our website at: www.bpcbt.com

International Newsletter | Autumn 2010

2012. BPC Banking Technologies. All rights reserved.

www.bpcbt.com