Deborah A.

Lee
310-590-5017 | 12709 Lakewood Blvd, #206 Downey, CA 90242 | leedebor@usc.edu

Education
Master of Education
Concentration: Postsecondary Administration and Student Affairs (PASA)
University of Southern California | Los Angeles, CA
Master of Social Work
University of Southern California | Los Angeles, CA
Bachelor of Arts in Social Sciences
University of California, Irvine | Irvine, CA

Experience
Student Tutor/Academic Coach
East Los Angeles Community College, August 2015 to present
Conduct new student informational sessions
Administer assessments and collect intake applications from potential new students
Develop workshops to facilitate personal and professional development and academic skill building
Provide students with academic guidance and reach out to students for continued assistance
Collect student progression data on certificate and degree completion
Student Intern
Los Angeles Southwest Community College, May 2015 to August 2015
Shadowed counseling staff
Updated student conduct files in Student Services Office databases
Answered student inquiries and directed students to staff as required
Graduate Assistant
University of Southern California Marshall School of Business, August 2014 to December 2015
Assist graduate advisors with student advising, class scheduling, and faculty textbook requests
Answer admission related questions via email from prospective graduate students
Projects and other duties determined based on interest and personal/professional goals
Graduate Student Intern
Keck School of Medicine of University of Southern California, August 2014 to December 2014
Maintained and organized student academic unit records and other statistical data for internal/external use
Assisted in planning and execution of admissions recruitment and retention strategies and student events
Oversaw and developed social media presence including programming marketing and departmental website
Served as advisor to student organizations focused on mentoring and recruitment; facilitated the
mentor/mentee matching service and communication between mentor/mentee
Student Information System (SIS) Student Worker
University of Southern California, October 2013 to August 2014
Assisted in running university efficiently by providing user support for the Student Information System
through technical troubleshooting, fielding queries via phone, and providing quick and efficient customer
services to students, staff, and faculty
Researched and resolved problems related to system functionality

Deborah A. Lee | leedebor@usc.edu

Provided office support through scheduling trainings, filing, answering phones, and other office tasks

Outreach Coordinator
Pullias Center for Higher Education, October 2013 to July 2014
Ensured goals of mentoring program were implemented for assigned schools; updated database as needed
Worked with 11 area high schools/150 students to ensure students had access to higher education
Provided supplemental counseling services in schools through the I AM mentoring program
Facilitated the mentor/mentee matching service, facilitate communication between mentor/mentee, and
met minimum of once a month with students and counselors
Coordinated workshops for students (financial aid, personal statement writing, and how to choose a major),
and planned college tours for students
Social Worker
Long Life ADHC Center, March 2011 to October 2012
Observed client behavior, assessed needs, and developed individual treatment goals
Completed thorough psychosocial assessments within time frame specified by program
Engaged in effective problem solving that positively affected patient care and services
Participated in interdisciplinary meetings and completed documentation on assigned unit, ward, or program
Coordinated and organized wellness presentations for community care program to promote overall health
and self-care, topics included but were not limited to nutrition, stress management, and safety in the home
Provided referrals to community resources and consulted with doctors, therapists, and medical professionals
Mentored incoming staff on program protocols
Residential Counselor
Jewish Family Services of LA/Gramercy Place Shelter, April 2008 to December 2012
Maintained nightly operation of shelter by implementing individual service plan objectives, behavior plans,
involving individuals in social/recreational activities within communities, and supervising program activities
Provided crisis intervention as needed and ensured safety of all individuals and general public
Engaged in effective problem solving that positively affected residents care and services and modeled
appropriate behaviors and reactions for residents
Participated in interdisciplinary meetings and completed documentation on interdisciplinary forms

Community Leadership
I AM Mentor, Pullias Center for Higher Education
Rossier Student Ambassador, USC Rossier School of Education
Volunteer, Summer Special Olympics

Core Skills
Proven ability to successfully interact with a diverse student population
Demonstrated knowledge of overall practices of university advising
Demonstrated excellent ability to maintain a high degree of confidentiality
Ability to interpret, communicate and apply policies and procedures
Ability to establish and foster communication and teamwork
Excellent interpersonal skills
Excellent organizational and time management skills
Knowledge of principles of individual and group behavior, developmental theory and practice
Ability to use tact and diplomacy effectively
Proven ability to gather and analyze data
Excellent written and oral communication
MS Windows/Office/database management