LETICIA ELIAS

North Las Vegas, Nevada 89031

702.501.7291 lettyelias@cox.net

DIRECTOR

Operations Administration Programs Events

Highly accomplished cross-functional leader in business management and operations, with more than 15 years of
experience bringing exceptional strategic and organizational skills to bear across multiple key business areas.
Committed to driving positive impact through skillful program and project leadership, effectively executing major
initiatives in support of organizational development, outreach, and growth. Adept at bringing a tactical mindset to
business workflows and administration, ensuring seamless coordination of all processes, systems, and requirements.
Demonstrated track record of leading highly successful event planning for educational and political campaigns.

AREAS OF EXPERTISE
Business Administration Project Management Operational Leadership Program Management
Event Planning & Management Process & Systems Development Budgeting & Cost Control Grants & Fundraising
Team Building & Leadership Client Relationship Management Communications Strategy Community Outreach
Organizational Development Process Optimization Staff Coaching & Development Strategic Planning

PROFESSIONAL EXPERIENCE
KBE CONSULTING, Las Vegas, Nevada 2015-Present
Provider of expert consulting services centered around project management and event coordination.
Project & Event Management Consultant
Work with a wide range of clients to coordinate planning and execution of complex, projects and events, leveraging
exceptional planning skills and strategic abilities to organize workflows and requirements to achieve client goals.
Deliverables include group identification, targeting structure and strategy, campaign piece design, and GOTV
initiatives.
Selected Achievements:
Maintained a high standard of customer satisfaction and loyalty through exceptional service and management.
CLARK COUNTY EDUCATION ASSOCIATION, Las Vegas, Nevada 2006-2015
Local union providing representation and support for 18,000 licensed K-12 district employees.
Associate Executive Director
Led strategic planning and delivery for the communications division. Guided team members across 7 cross-functional areas
spanning communications, IT and website management, benefits administration, the executive office, reception, operations,
and finance. Supported campaigns through timely development of campaign materials. Tracked campaign progress, risks,
and issues. Remained current and informed on all media input and required responses. Defined and implemented social
media strategies. Handled correspondence across multiple channels. Served as primary communications point of contact
with internal staff and external contacts, including responding to inquiries and liaising with the media. Maintained the
member tracking data system and CRM. Managed employee scheduling, time tracking, and leave. Reviewed, tracked, and
approved invoices. Oversaw inventory control and replenishment. Reported to the Executive Director.
Selected Achievements:
Administered the annual internal election program from September to March, overseeing all nominations,
verifications, candidate statements, ballots, Scantron program testing, tabulation, and run-offs.
Coordinated the annual membership recruitment process from January to August, with membership dues
accounting for 75-78% of all revenue.
Introduced a clearer view into metrics impacting program success, risk, and future strategy by creating rich
membership tracking processes covering dues, loans, tickets, collections, and program utilization metrics.

Resume

LETICIA ELIAS Page 2 702.501.7291 lettyelias@cox.net

CLARK COUNTY EDUCATION ASSOCIATION, continued:

Facilitated a new grant of $750,000 in support of organizing expansion by restructuring the program to integrate
metrics covering campaign and organizing progress for reporting to state and national organizations.
Led a key project to deploy and expand the advocacy case tracker system, with full integration into membership
tracking resulting in zero duplicate data entry, streamlined reporting, and a more user-friendly, accessible platform.
Optimized communications by launching a new program that enabled access and outreach to members through
multiple venues and formats.
Boosted message delivery and open rates 27% in one year and 18% and 14% in the following consecutive years
by launching an email blast program.
Enabled instant access to over 6,000 members by introducing a text alert program.
Galvanized members to send over 150,000 letters and emails to legislators during the 2015 legislative session,
contributing greatly to public education receiving an $860 million increase in funding 72% applied to Clark County.
Launched the professional learning and development program, building it to more than 2,000 educator participants
in the first year.
Spearheaded design and implementation of a mentoring community with 13 sessions to support first-year teachers.
Cut $35,000 in print costs by redesigning the publication schedule to reduce from 12 to 10 issues per school year,
with consolidated program announcements. Also acquired a non-profit mail permit resulting in an average of
$27,000 in postage savings per year.
Strengthened staff productivity via an open-door support policy for all team members.
Coordinated annual new hire onboarding processes for new teachers to the school district, including managing all
planning and delivery for welcome events.
Supervised the annual Awards Program across 10 award categories, student scholarships, and National Board
Certifications.
Organized the annual membership and contract ratification meetings.
Took on multiple ad hoc duties, including payroll management, newsletter publication, and report analysis.
E&E COMMUNICATIONS, INC., Las Vegas, Nevada 1996-2007
Full-service business offering creative copy, graphic design, quality printing, and timely mailing services.
President & Owner
Founded a creative services business and built it to achieve outstanding success, driving primary leadership and
direction over client acquisition and retention, engagement management, creative strategy, and business operations.
Established all foundational requirements for processes, equipment, staffing, vendor services, location, and quality
management. Acted as creative strategic director over all engagements, consulting with client influencers to determine
their needs and translate them into actionable project strategies. Guided cross-functional creative and service delivery
personnel in achieving key milestones. Negotiated and monitored vendor agreements. Maintained high standards of
quality control.
Selected Achievements:
Nurtured solid, communicative client relationships, forging trust and loyalty over the long-term to secure clients who
remained faithful to the company over 11 years and formed the basis for current business network.
Supported a local doll manufacturer in boosting sales 28% by designing a uniquely creative, highly engaging
product line catalogue. The success of this project led to 2 add-on production projects.
Consistently guided clients in achieving company and organizational goals through quality design work and
creative concepts.
st
Launched the Perspectives monthly publication for an education client and built it to hold the rank of 1 place as
Best Newsletter at the State Education Editors (SEE) conference for 4 consecutive years.
Earlier roles include Graphics Administrator/Special Projects Coordinator for Equinox International, Inc., managing a
$5 million printing budget for this Fortune 500 business; and, Director of Operations for the Clark County Classroom
Teachers Association. Details on request.

FORMAL EDUCATION
Bachelors Degree in Accounting & Administration
Academia Bilinge Cd. Jurez, Mxico

Resume

LETICIA ELIAS Page 3 702.501.7291 lettyelias@cox.net

PROFESSIONAL DEVELOPMENT
Project Management Professional (PMP) Exam Preparation Project Management Academy
Communicating With Tact & Finesse Mastering Excel Functions & Formulas
Communicating with Confidence, Credibility, and Influence for Women with Dr. Kimberly Ventus-Darks
Communicating Through E-Mail: Top 10 Dos and Don'ts 30 Minutes to Better Networking
10 Steps for Making Business Writing Easier Critical Thinking & Problem Solving Skills Time Management Tips
Building Better Team Communication Influential Leadership: Persuasion Techniques that Arent Pushy
How to Build a Culture of Innovation 10 Keys to Effective Performance Reviews
Creating a Social Media Strategy in 5 Simple Steps Customer Research for Sales Professionals
Building Rapport and Developing Relationships With Customers Content Marketing: Tips for the Real World
Office Politics: A Womans Guide to Playing the Game Developing a Perpetually Positive Attitude
10 Traits of Self-Motivated People Synching Your Digital Life

PROFESSIONAL AFFILIATIONS
National Association of Professional Women (NAPW), Chapter Member
National Training Seminars, Star12 Member

LANGUAGE SKILLS
English & Spanish

Resume