SUBMITTED IN PARTIAL FULLFILLMENT OF REQUIREMENT OF

ALL INDIA SENIOR SCHOOL CERTIFICATE

EXAMINATION
2015-16

SUBMITTED TO:
CENTRAL BOARD OF
SECONDARY
EDUCATION
Guided by
MRS. DARSHANA GARG
H.O.D. COMPUTER
SCIENCE

SUBMITTED
BY:
B MOHIT RAO
XII SCIENCE

This is to certify that project entitled Telephone Billing

System has been successfully carried out by B Mohit
Rao under my supervision and guidance in partial
Fulfilment of Class XII practical exam for Central Board
Of Secondary Education (CBSE) in the session 2015-16.

Signature of Internal
Examiner

__________________

Signature of External
Examiner

__________________

It is matter of great pleasure for me to present my project

report on
Telephone Billing System
I consider it a great privilege to express my deep sense of
gratitude to my subject teacher Mrs. Darshana Garg for her
guidance, encouragement, assistance, stained & keen
interest during tenure of my project. Without her motivation
and help the successful completion of this project would not
have been possible.

-B Mohit Rao

Hardware and Software

Specifications:
The program is developed on Intel i3 processor with 2GB
RAM, Window 7 operating system. Compiler used turbo
C++ vr.2.3
Minimum hardware requirements:
Processor: Pentium III
Ram: 512 MB
Hard disk: 20 GB.
Inject Printer, to print the required documents of the
Project
Compact Drive
Software requirements:
Operating system: Windows XP
Ms Word, for presentation of output.
Borland C++ vr.6.3, for execution of program.

Content At Glance
Abstract

Class Description

How to invoke System

Source Code

Output

Scope for improvement

Bibliography

Abstract:
The following program is based upon the Telephone Billing
System used in different call centres. In this person is allowed to
generate the bills of their users without any manual
work which is saved electronically.
This software provides features to add, delete, modify,
Generate bills and display the details of the customers using
telephone . It stores the
name, address, account no, local,std&ISD calls don by the customer.
And displays all the total amount of bill paid individual user. For
modifying and deleting users details we need to enter the accont no.
For exiting the menu there is an exit function also.

Class Description:
The program consist one class named account with private
data members name,address,account no as acc_no,phone no as
ph_no.
It consists functions:
1.void add():
2. void modify():
3. void del():
4. void display():
5. void generate():
6. void help():

used to add details of new customers

used to modify the details of a customer
used to delete the of the customer
used to display the details of the customer
used to generate the bills of the customer
used to displays help documentation to user

How to invoke system?

The void return functions:
1. numdigits():- this returns the number of digits contained in
the
passed integer value.
2. mon(): this method converts the months value from integer
to string.
3. Account: this is the class releasing the real world entity
customer.
4. Obj:- Of installation of account class , obj is primarily used to
work with the data at hand and update it in the database file.
5. db.dat:- this is the primary database file which stores all the
backened data for the application.

All these functions are invoked by main function.Header

files used are :
1. IOSTREAM.H for input output operations
2. CONIO.H for clrscr() and getch() functions
3. STDIO.H for standard I/O operations
4. STRING.H for string handling
5. FSTREAM.H for I/O of binary file
6.PROCESS.HFOR EXIT ()

Source code:
//**********************************************************
//HEADER FILE USED IN PROJECT
//**********************************************************
#include<iostream.h>
#include<fstream.h>
#include<iomanip.h>
#include<math.h>
#include<stdio.h>
#include<conio.h>
#include<string.h>
#include<process.h>
#include<ctype.h>
#include<dos.h>

//**********************************************************
//CLASS USED IN PROJECT
//**********************************************************
class account
{
char name[30];
char address[60];
long acc_no;
long phone_no;
public:
void add();
void modify();
void del();
void display();
void generate();
void help();
};

account obj;
int bil_ctr=1; //Counter variable for bill id
/*Function for counting number of digits in an integer*/
int numdigits(long n)
{
return(log10(n)+1);
}
/*Function for converting a months value from integer to string*/
char *mon(int m)
{
switch(m)
{
case(1):
return(Jan);
case(2):
return(Feb);
case(3):
return(Mar);
case(4):
return(Apr);
case(5):
return(May);
case(6):
return(Jun);
case(7):
return(Jul);
case(8):
return(Aug);
case(9):
return(Sep);
case(10):
return(Oct);
case(11):
return(Nov);
case(12):
return(Dec);
}
}

//**********************************************************
// THE MAIN FUNCTION OF PROGRAM
//**********************************************************
void main()
{
char ch1,ch2;
while(1)
{
clrscr();
gotoxy(30,5);
cout<<Supreme Telecom Pvt. Ltd.;
gotoxy(30,6);
cout<<_________________________;
gotoxy(30,8);
cout<<Manage Customer Records;
gotoxy(30,10);
cout<<Display list of customers;
gotoxy(30,12);
cout<<Generate Bill;
gotoxy(30,14);
cout<<Help;
gotoxy(30,16);
cout<<Exit;
gotoxy(30,30);
cout<<Enter your choice ;
ch1=getch();
ch1=toupper(ch1);
switch(ch1)
{
case(D):
obj.display();
break;
case(G):
obj.generate();
break;
case(H):
obj.help();
break;
case(E):
clrscr();
exit(1);
case(M):
ch2=A;

do
{
clrscr();
gotoxy(30,5);
cout<<Supreme Telecom Pvt. Ltd.;
gotoxy(30,6);
cout<<_________________________;
gotoxy(30,8);
cout<<Add new record;
gotoxy(30,10);
cout<<Modify existing record;
gotoxy(30,12);
cout<<Delete existing record;
gotoxy(30,14);
cout<<Exit;
gotoxy(30,30);
cout<<Enter your choice;
ch2=getch();
ch2=toupper(ch2);
switch(ch2)
{
case(A):
obj.add();
break;
case(M):
obj.modify();
break;
case(D):
obj.del();
break;
case(E):
break;
} //End of inner switch-case block
}while(ch2!=E); //End of do-while block
} //End of outer switch-case block
} //End of while block
} //End of main()
//*Function for adding a new customer record*//
void account :: add()
{
char ch1;
fstream fptr1;

fptr1.open(db.dat,ios::app);
if(fptr1.fail())
{
cout<<Cannot open the db.dat file!;
getch();
return;
}
clrscr();
gotoxy(30,5);
cout<<Enter the new customers details..;
while(1)
{
gotoxy(30,8);
cout<<Name : ;
gets(name);
if(strlen(name)==0)
{
gotoxy(30,30);
clreol();
cout<<Name cannot be left blank!;
}
else
{
gotoxy(30,30);
clreol();
break;
}
}
while(1)
{
gotoxy(30,10);
cout<<Address : ;
gets(address);
if(strlen(address)==0)
{
gotoxy(30,30);
clreol();
cout<<Address cannot be left blank;
}

else
{
gotoxy(30,30);
clreol();
break;
}
}
while(1)
{
gotoxy(30,12);
cout<<Ph. No :;
cin>>phone_no;
if(numdigits(phone_no)!=7)
{
gotoxy(54,12);
clreol();
gotoxy(30,30);
clreol();
cout<<Phone no must be of seven digits;
}
else
{
gotoxy(30,30);
clreol();
break;
}
}
while(1)
{
gotoxy(30,14);
cout<<Acc no : ;
cin>>acc_no;
if(numdigits(acc_no)!=5)
{
gotoxy(54,14);
clreol();
gotoxy(30,30);
clreol();
cout<<Account no must be of five digits;
}

else
{
gotoxy(30,30);
clreol();
break;
}
}
gotoxy(30,30);
cout<<Save and Exit;
gotoxy(30,32);
cout<<Exit without saving ;
ch1=getch();
ch1=toupper(ch1);
switch(ch1)
{
case(S):
fptr1.write((char *)this,sizeof(obj));
fptr1.close();
return;
case(E):
fptr1.close();
return;
}
} //End of add()

//*Function for modifying a customer record*//

void account :: modify()
{
char ch;
long input_no;
int flag=0;
fstream fptr1,fptr2;
fptr1.open(db.dat,ios::in);
if(fptr1.fail())
{
cout<<Cannot open the db.dat file!;
getch();
return;
}

fptr2.open(dbtemp.dat,ios::out);
if(fptr2.fail())
{
cout<<Cannot open the dbtemp.dat file!;
getch();
return;
}
clrscr();
gotoxy(20,3);
cout<<Enter the phone no whose record is to be modified: ;
cin>>input_no;
while(fptr1.read((char *)this, sizeof(obj)))
{
if(input_no==phone_no)
{
flag=1;
gotoxy(20,5);
cout<<Name<<name;
gotoxy(20,6);
cout<<Address << address;
gotoxy(20,7);
cout<<Acc No<<acc_no;
gotoxy(20,10);
cout<<Modify this customer record (Y/N) ;
ch = getch();
ch=toupper(ch);
if(ch==Y)
{
gotoxy(20,14);
cout<<Enter the customers modified details..;
while(1)
{
gotoxy(20,16);
cout<<Name : ;
gets(name);
if(strlen(name)==0)
{
gotoxy(30,30);
clreol();
cout<<Name cannot be left blank!;
}

else
{
gotoxy(30,30);
clreol();
break;
}
}
while(1)
{
gotoxy(20,18);
cout<<Address: ;
gets(address);
if(strlen(address)==0)
{
gotoxy(30,30);
clreol();
cout<<Address cannot be left blank;
}
else
{
gotoxy(30,30);
clreol();
break;
}
}
while(1)
{
gotoxy(20,20);
cout<<Ph. No : ;
cin>>phone_no;
if(numdigits(phone_no)!=7)
{
gotoxy(44,20);
clreol();
gotoxy(30,30);
clreol();
cout<<Phone no must be of seven digits;
}
else
{
gotoxy(30,30);
clreol();
break;
}}

while(1)
{
gotoxy(20,22);
cout<<Acc no : ;
cin>>acc_no;
if(numdigits(acc_no)!=5)
{
gotoxy(44,22);
clreol();
gotoxy(30,30);
clreol();
cout<<Account no must be of five digits;
}
else
{
gotoxy(30,30);
clreol();
break;
}
}
}
}
fptr2.write((char *)this,sizeof(obj));
}
fptr1.close();
fptr2.close();
if(ch==N)
return;
if(flag==0)
{
gotoxy(20,5);
clreol();
cout<<Record for telephone number <<input_no<< does not exist;
getch();
return;
}
else
{
gotoxy(20,30);
cout<<Customer record modified and updated successfully;
getch();
}

fptr1.open(db.dat,ios::out);
fptr2.open(dbtemp.dat,ios::in);
while(fptr2.read((char *)this,sizeof(obj)))
fptr1.write((char *)this,sizeof(obj));
fptr1.close();
fptr2.close();
}

//****************End of modify()********************//
//************Function for deleting a customer record*********//
void account :: del()
{
char ch;
long input_no;
int flag=0;
fstream fptr1,fptr2;
fptr1.open(db.dat,ios::in);
if(fptr1.fail())
{
cout<<Cannot open the db.dat file!;
getch();
return;
}
fptr2.open(dbtemp.dat,ios::out);
if(fptr2.fail())
{
cout<<Cannot open the dbtemp.dat file!;
getch();
return;
}
clrscr();
gotoxy(20,3);
cout<<Enter phone no whose record is to be deleted: ;
cin>>input_no;
while(fptr1.read((char *)this,sizeof(obj)))
{
if(input_no==phone_no)
{
flag=1;
gotoxy(20,5);
cout<<Name<<name;

gotoxy(20,6);
cout<<Address <<address;
gotoxy(20,7);
cout<<Acc No <<acc_no;
gotoxy(20,10);
cout<<Delete this customer record (Y/N) ;
ch=getch();
ch=toupper(ch);
if(ch==N)
fptr2.write((char *)this,sizeof(obj));
}
else
fptr2.write((char *)this,sizeof(obj));
}
fptr1.close();
fptr2.close();
if(ch==N)
return;
if(flag==0)
{
gotoxy(20,5);
cout<<Record for telephone number <<input_no<< does not
exist;
getch();
return;
}
else
{
gotoxy(20,12);
cout<<Customer record for <<input_no<< deleted
successfully;
getch();
}
fptr1.open(db.dat,ios::out);
fptr2.open(dbtemp.dat,ios::in);
while(fptr2.read((char *)this,sizeof(obj)))
fptr1.write((char *) this,sizeof(obj));
fptr1.close();
fptr2.close();
}

//****************************End of del()************************//

//**********Function for displaying customer records*********//

void account :: display()
{
fstream fptr1;
int count;
fptr1.open(db.dat,ios::in);
if(fptr1.fail())
{
cout<<Cannot open the db.dat file!;
getch();
return;
}
clrscr();
gotoxy(2,2);
cout<<Name;
gotoxy(2,3);
cout<<____;
gotoxy(30,2);
cout<<Phone No;
gotoxy(30,3);
cout<<_________;
gotoxy(55,2);
cout<<Account Number;
gotoxy(55,3);
cout<<______________;
count=4;
while(fptr1.read((char *)this,sizeof(obj)))
{
if(count>=19)
{
gotoxy(30,30);
cout<<Name cout<<Press any key to continue;
getch();
clrscr();
gotoxy(2,2);
;
gotoxy(2,3);
cout<<____;
gotoxy(30,2);
cout<<Phone No;
gotoxy(30,3);
cout<<_________;

gotoxy(55,2);
cout<<Account Number;
gotoxy(55,3);
cout<<______________;
count=4;
}
gotoxy(2,count);
cout<<name;
gotoxy(30,count);
cout<<phone_no;
gotoxy(60,count);
cout<<acc_no;
count++;
}
gotoxy(22,30);
cout<<Press any key to go back the previous menu ;
getch();
fptr1.close();
}

//**********************End of display()***********************//
//******************Function for generating telephone bill******************//
void account :: generate()
{
long input_no;
char choice;
int flag=0;
int lcalls,tcalls,icalls;
float bill,tbill;
float rental=145.82;
int dd,mm,yy;
struct date dat;
getdate(&dat);
dd=dat.da_day;
mm=dat.da_mon;
yy=dat.da_year;
fstream fptr1;
fptr1.open(db.dat,ios::in);
if(fptr1.fail())
{
cout<<Cannot open the db.dat file!;
getch();

gotoxy(2,32);
cout<<Total Call Charges
gotoxy(65,32);
cout<<setprecision(2);
cout<<bill;
gotoxy(2,33);
cout<<Monthly Charges :
gotoxy(65,33);
cout<<rental;
:
;
;
gotoxy(2,34);
cout<<Service tax (12.36%)
gotoxy(65,34);
cout<<(bill+rental)*0.1236;
:
;
tbill=bill+rental+(bill+rental)*0.1236;
gotoxy(2,36);
cout<<Total charges before <<dd<< <<mon(mm)<< <<yy;
gotoxy(65,36);
cout<<tbill;
gotoxy(2,37);
cout<<Total charges after <<dd<< <<mon(mm)<< <<yy;
gotoxy(65,37);
cout<<tbill+100.00;
gotoxy(55,45);
cout<<Press any Key to continue;
getch();
flag=1;
}
}
if(flag==0)
{
gotoxy(2,4);
cout<<Record for telephone number <<input_no<< does not
exist;
getch();
}
fptr1.close();
}
//**************************End of generate()************************//

gotoxy(1,20);
//**************Function
for displaying help documentation******************//
void account :: help()
cout<<Generate
Bill
{
gotoxy(40,20);
cout<<Helps
clrscr();
to generate a telephone bill;
gotoxy(1,22);
gotoxy(1,2);
cout<<Help
cout<<Telephone Billing System is a command-driven application
-;that helps manage;
-;gotoxy(1,4);
gotoxy(40,22);
cout<<records of the customers as well as generate their
cout<<Provides
telephone bills.help
; documentation;
gotoxy(1,24);
gotoxy(1,8);
cout<<Exit-;
cout<<Press any key to continue...;
gotoxy(40,24);
getch();
cout<<Exits
gotoxy(1,8);the current screen/application;
clreol();
gotoxy(45,45);
gotoxy(15,8);
cout<<Press any key to go back..;
getch();
cout<<Option;
} gotoxy(15,9);
cout<<______;
gotoxy(55,8);
//****************************End
cout<<Description;
of help()******************************//
gotoxy(55,9);
cout<<___________;
gotoxy(1,10);
cout<<Manage Customer Records;
gotoxy(40,10);
//********************************************************************//
cout<<Helps to manipulate customer records;
//********************End
Of Program***********************************//
gotoxy(1,12);
// cout<<
********************************************************************//
Add new record
gotoxy(40,12);
cout<<Adds a new customer record;
-;
-;
gotoxy(1,14);
cout<< Modify existing record-;
gotoxy(40,14);
cout<<Modifies an existing customer record;
gotoxy(1,16);
cout<< Delete existing record-;
gotoxy(40,16);
cout<<Deletes an existing customer record;
gotoxy(1,18);
cout<<Display list of customers-;

Application
Output

The Manage Customer record system

The Display Screen

Adding Customer Records

Modifying Customer Records

Deleting Customer Records

Generating Telephone Bill

Scope for improvement:

BIBLOGRAP
HY

The productivity of the software can be increased by

increasing security and could provide different access for
different users to do specific work only like for a employee worker is
to change the data of record and for a user to only view
bills to be paid. Also, the other authorities can have
right to remove, delete , update software.
The reliability of software could be increased
as when a
Internet
wrong or unwanted input is given it gives wrong entry.
Also, it can be merged with different departments of company.
The output of software could be made come
out in form of
Google
hardcopy or printout, which could also ask for conforming
to print or not. Not only this, the output can be made out
more colorful rather than just black and white.

COMPUTER SCIENCE IN
C++ BY SUMITA
ARORA