Bank of Iowa

Business Requirement Document

Project Name: Iowa Online
Project Participants:
Arjun Nayak
Hadi Saleh
Abhilasha Jha
Javaid Maan

TABLE OF CONTENTS
Table of Contents

Approvers of this document.....................................................................................................3

Reviewers of this document.....................................................................................................4
1.
General Information ..................................................................................................4
1.1.
Document Purpose...................................................................................................4
1.2.
Document Information .............................................................................................4
1.3.
Document Standards................................................................................................4
2.
Project Overview.......................................................................................................5
1.1.
Project Description...................................................................................................5
1.2.
Business Overview...................................................................................................5
1.3.
Scope......................................................................................................................... 5
3.
Business Requirements...........................................................................................5
1.1.
Success Metrics........................................................................................................5
1.2.
Regulatory/Business ................................................................................................6

Revision Record

Version

Date and
Sections

Changed By

Change

1.1

01/29/2016
Section 1 to 3.2

Business Analyst

Document Creation

Approvers of this document

Approver

Role

Hadi Saleh

PROJECT MANAGER

Arjun Nayak

BUSINESS ANALYST
SME

Abhilasha Jha
Javaid Maan

SME

Reviewers of this document

Reviewer

Role

Hadi Saleh

APPROVER

1. General Information
1.1.
Document Purpose
The purpose of the Business Requirements Document is to clearly provide relevant project
background information, the scope of work to be done, and the specific requirements that
drive and support the required process or solution. The contents and structure may vary by

project type, but the formalization of the requirements is critical to ensuring that the end
solution meets the needs of the stakeholders.

1.2.

Document Information

You will need to edit the header for this page and update the project name. Only fill out the
sections needed for this application. Do not delete any unused sections. Instead, enter the
text Not Applicable or some other information about why it is not needed. You may add
sections wherever they are appropriate, but do not change the section names that already
exist. We want to try to keep the Business Requirements documents consistent to facilitate
improvement and ease of use.
This document is a living document, updated as changes to the Business Requirements are
made. Its purpose is to document the Business Requirements and provide a reference
source for building the system or process. Make sure that the Business Requirements are
defining the chartered scope clearly and completely. This document is complementary to the
Functional Design Document, with the main purpose to define what you need, not how.
This document has detailed descriptions of the requirements and process; which may
include flow charts, use cases and business rules. This document should be written so that it
can be handed to a third party development staff in a remote location, and the application
would be built successfully with minimal input from the author of this document.
All instructional text included in this template [as italicized font within square brackets],
should be removed prior to publication.
1.3.
Document Standards
This document does not only contain text but is also the container for many other exhibits.
Since this document is intended as a working document by potentially many different
audiences, it is important to use standard objects, and to insert these as attachments.
These are:

Screen shots
Visio diagrams
MS Word pictures (using the Word drawing tools)
MS PowerPoint diagrams
MS Excel spreadsheets

Please include these objects as attachments in the document.

2. Project Overview
1.1.

Project Description

To increase efficiency and customer service through the development of a user-friendly,

web-based banking information and purchase system, which will:
Allow for maintenance of a centralized database for the managers of Bank of Iowa
Function through an interactive user-friendly website with entry, update, add, and delete
options
Deliver the most recent product information to all potential and current customers,
managers and officers of Bank of Iowa via the internet
Allow customers of Bank of Iowa to purchase credit cards, pay bills and redeem benefits
1.2.
Business Overview
Credit Card holders Account Administration is a function of Bank of Iowas Credit card
division. As a policy, all account opens, modifications and closes must be requested through
Bank of Iowas internal database which can accessed by managers and officers. In order to
reconcile and identify accounts tracked in downstream all accounts must have a unique
identifier code.

1.3.

Scope

In Scope

Display via worldwide web Bank of Iowas product information

Ability for existing and new users to create personal profile wherein they can purchase
banks products, initiate payments and redeem banks benefits

Ability for customers to feed, edit and delete information

Ability to integrate with internal and external databases (Bank of Iowas internal data
base and Credit check database)

Ability to generate Reports Account Report and Request Reports for verified users
( managers and officers )

User Provisioning and De-Provisioning

The system (website & database) will have the following functionalities:
o Equipped to handle our different types of Credit Card
o Ability to link Credit card holders account with Bank of Iowas or other Banks
Depositary accounts
o Ability to verify and initiate payments

Audit Trail
Notifications/Alerts.
Role base access
Workflow approvals and Application Access Roles
o Customer/Initiator
o Bank Administrator/Officer
o Manager/Approver
o Business Read Only

o Ability to provide notification to users

o Ability to interact with external databases to collect Credit Scores of registered
customer once every month
o Ability to allow Manager/Approver to make changes to products
o Permit multiple verified users to be able to access databases any given point of
time
o Secured website interface that will allow easy navigation of various parts of the
site after confirming the login ID and password.
o Update/add/delete functionalities to edit the fields in the database to allow for
the most recent information about the products.
Out of Scope
Ability to handle Bank of Iowas other product line such as
o Money market products.
o Mortgage products.
o Certificate of deposit products.
3. Business Requirements
1.1.

Success Metrics

Success of the new application will be measured on the User acceptability and ease
of application use
Enhanced data collection and improvement in quality of data
Less turnaround time for approval of customer requests
1.2.

Regulatory/Business

Workflow Path for Web based banking information/data processing system

Bank Customer

Databases
( Internal and
external )

Bank Staff
( Managers and
Officers)

Notification ( Web
based)

Business Customer:
Any person visiting Bank of Iowas web page will have access to/or can view company
product offering and highlighted benefits. There will be secured website interface that will
provide Bank of Iowas customer access personal profile after confirming the login ID and
password. The website should also allow the new user to create a profile giving him access
to his/her unique profile page.

The following information should be collected from the existing/potential customer who does
not have an online profile and is in the process of creating one

Field Name

Field Type

Required/Optio
nal

First Name

Character

Required

Middle Name

Character

Optional

Last Name

Character

Required

Address

Alpha Numeric

Required

Phone Number

Numeric

Required

SSN

Numeric

Required

Email ID

Alpha Numeric
Special

Optional

Income Group

Numeric

Required

Are you an
existing Customer

Yes/No

Required

Logic/Quality
Control

Request User to
match address with
Photo ID
Users will have
ability to select if
they will require SMS
notification ( Check
Box)
o SSN will be
verified to get
Customers
Information
o Will be Unique
ID
Users will have
ability to select if
they will require
email notification
( Check Box)
Drop down menu
where user can
select appropriate
range
Range ( 0-$10,000;
$10,000-$20,000;
$20000-$30,000;
$40,000-$50,000
$50000-$60,000;
$60,000+
If not an existing
customer
separate
entry
will be created in
the
internal
database

Details to be filled
in if existing
customer

Alpha Numeric

Optional

If the customer
already has an
credit card/bank
account then the
customers data
will be updated in
the
internal
database

Credit
card
Details ( Card
Number,
Expiry
Date,
Unique
Number)
Bank
Account
Details
Bulk Upload

Document Upload

User ID

Required