One Source 2015 Oct15 FINAL

October 15, 2015
The information source for Schneider Electric employees in the Pacific Region. For internal use only.
Learning Week
October 19 - 23
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Exec team changes

Workplace of the Future
Llama superstar
IPO is all ears
Our second annual Learning Week @
Schneider Electric will be held
globally from October 19-23, 2015.
Learning Week enables you to
discover and rediscover our learning
offer and make a commitment to
developing yourself through various
learning activities, while having fun
and learning from others.
There are three types of activities to
get the most of Learning Week:
1. Global Activities organised by
academies and regional/country
activities. Register for activities by
visiting the Learning Week Portal.
2. Site based activities, from trainings
on tools and processes, to
mindfulness and well-being tips,
business networking and updates
on our strategic topics. Dont miss
an opportunity to grow!
New POR module
Agendas will be communicated

on-site and are also available here.
3. New! This year, we are introducing
a Learning Week Challenge which
is a fun and exciting way to learn.
The challenge will take place from
October 20-22 and will focus on
three key topics: Customers, COP
21 and Sustainability, Leadership
and Culture 2020 Vision.
News in brief
Exec team changes

New roles for LeDon
Brooks, Paul Grace
and Joe Craparotta
announced.
Take the challenge for a chance

to win a learning expedition to
Paris during the COP21 United
Nations Conference in the first
week of December!
Llama superstar
Join your colleagues for this

exciting week and step-up
for both your personal and
professional development!
New POR module
2015 Schneider Electric. All Rights Reserved. Trademarks are owned by Schneider Electric Industries SAS or its affiliated companies.
New videos cut

through to create
PR success.
Check out the new,

easier to use, POR
module before the
Learning Week rush.
An update on the
WSTF rollout plus JPT
takes a closer look at
Do More.
IPO is all ears

Response to your
feedback, plus
important news for
Teamviewer users.
News in brief
New internal
communication survey,
plus the 2015 Burn to
the Bay.
Contact One Source

Rob Hart
the.source@au.schneider-electric.com
AMEX ESS DEADLINES

Australia
Claim submission deadline:
Nov 9
Claim approval deadline:
Nov 16
New Zealand
Oct 28
Nov 4
Click HERE to see all the details.
October 15, 2015
Gareth OReilly announces

changes to the Pacific
Executive team
I would like to share with you a
number of changes that I am making
to the Pacific Executive Team.
LeDon replaces Paul Grace who will

move to a new opportunity, to be
announced at a later time.
These changes are designed to

leverage the strengths of the team
members, align to the successful
execution of our strategy for 2016
and beyond, and support
commercial transformation in the
Pacific to drive growth.
LeDon brings to the role significant

experience with Schneider Electric
gained in the USA, Asia and the
Pacific. He moves to the role after
three years as the lead for the GSC
Pacific Products organisation. In that
role, LeDon has worked closely with
the commercial teams to tailor our
supply chain and deliver solutions
that have improved the experience
for our customers.
The first change Id like to share is a

change in leadership for our
Customer Satisfaction and Quality
function. Shaping Schneider Electric
in the Pacific to be more customercentric is a key priority for us. The
experience our customers have with
us in every interaction needs to be
effortless and memorable.
To support this priority, we will
be rebranding the CS&Q team
and creating the Customer
Experience team.
LeDon Brooks is appointed VicePresident, Customer Experience
Pacific reporting to me. LeDon will
remain based in Adelaide.
I would like to recognise and thank

Paul for his leadership of CS&Q over
the past three years. Under Pauls
leadership the CS&Q function in the
Pacific has been transformed. We
have mutualised the Customer Care
Centre teams, transitioned support
for back office functions to the
Philippines, deployed significant
process changes and best in class
tools and systems. LeDon and Paul
will be working closely together on the
transition over the coming weeks.
INSIDE ONE SOURCE

Please join me in congratulating
LeDon on his new role.
The second change Id like to share
with you is regarding Joe Craparotta.
Joe brings extensive organisation

and sales experience to the roles,
having worked in ITB, Industry and
Energy over the past eight years at
Schneider Electric.
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Exec team changes

An important component of our

commercial transformation is a
prioritised focus on our strategic and
targeted customers. Over the past six
months we have been working on a
project to identify and understand the
potential of our key end user
customers. We have identified a
group of end user customers who
represent a significant opportunity for
growth for us across our full portfolio.
For the past three years, Joe has

been leading the Energy business in
Australia. Joes passion for customers
and sales has been evidenced in the
number of project wins the Energy
team have had over this time. I would
like to thank Joe for his leadership
of Energy.
We will be setting up a Strategic

Customers and Segments team
dedicated to this group of end users.
I will be the interim VP Energy until we

appoint a replacement for Joe.
Rob Hart
I am looking forward to sharing more

detail on our 2020 strategy and
commercial transformation during a
national Road Show in late November/
early December.
AMEX ESS DEADLINES
I am appointing Joe Craparotta into a

dual role as VP IT Australia and VP
Strategic Customers and Segments,
reporting to me. This change will be
effective immediately.
In this role, Joe will be responsible for
leading the IT Business in Australia,
with shared accountability to Pankaj
Sharma, VP ITB Asia Pacific and
Japan. In addition, Joe will establish
and lead the new strategic accounts
team, delivering growth from these
strategic end users across the entire
Schneider Electric portfolio.
Please join me in congratulating Joe

on his new role.
Llama superstar
IPO is all ears
New POR module
News in brief
Contact One Source

Australia
Nov 9
I am confident that these changes

will enable us to deliver on our
Schneider is On commitments and
deliver a great experience to our
people and customers.
Regards,
Gareth OReilly
Zone President Pacific
Oct 28
Nov 4
Nov 16
New Zealand
October 15, 2015

update
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Exec team changes

Back in July, IPO announced one of

the most significant transformations
to occur in Schneider Electric for
many years - the rollout of Workplace
of the Future.
The pilot will be restricted to North

America running through Q2 2016.
As a reminder, Workplace of the

Future (WSTF) encompasses three
major elements:
AsiaPac will be last to migrate,

scheduled for Q1 2017.
Outlook will replace Lotus

Notes email.
Skype for Business will replace
Webex and Sametime for
conferencing, screen sharing
and chat.
Office 365 Pro will deliver latest
versions, on-demand, of Word,
Excel and PowerPoint working
across multiple device platforms.
Llama superstar
IPO is all ears
After the pilot, migrations will start

with NAM and Europe.
Whilst this is a long time to wait and

disappointing in some respects, we
will benefit from the learnings of
other zones so we should expect a
painless transition!
For more information, check out the
summary presentation here and
follow Spice subject: Workspace of
the Future - Unified Communication
for regular updates.
So, where are things at?

Planning is underway to begin the
first pilot, which will involve selected
existing Outlook employees and
some Notes employees.
New POR module
News in brief
JPT takes a closer look

at Do More
The JPT Look On video series
continues to approach, one by one,
our company programs initiatives. In
this episode, our Chairman and CEO
takes a closer look at Do More, and
more specifically at Consistent
Project Execution.
Currently, projects and equipments
account for roughly 20% of our
turnover. While this type of business
has developed over the last few
years, we need to increase our
profitability in this area while meeting
our customers expectations.
To deliver on this objective, in the

frames of Schneider Is On, under the
Do More initiative, the Consistent
Project Execution program aims at
building an integrated network of
execution centres to improve the
performance and the overall
customer experience and
satisfaction, no matter where they
are in the world.
JPT takes us through the
different models and ways of
working together to deliver on
these expectations.
To watch the video, click here.
Contact One Source

Rob Hart
AMEX ESS DEADLINES

Australia
Nov 9
Nov 16
New Zealand
Oct 28
Nov 4
October 15, 2015
PR for videos creates

a llama superstar
INSIDE ONE SOURCE
A pan flute playing llama is leading the

charge in helping to get the Life Is On
message out to the wider world.
The undoubted star of a suite of videos

released to market in late September,
our South American furry friend
contributed to a fabulous PR response,
with eight major online stories
appearing as of October 2nd.
IPO is all ears
Exec team changes
Llama superstar
New POR module
News in brief
Llama superstar
The Channel, ARN, PACE, the Stable,

My Informs, Manufacturers Monthly,
Campaign Brief and Marketing
Magazine have all covered our
Life Is On Campaign, along with a
thought leadership byline published
about the IIoT.
In addition to this activity, the videos
have been widely viewed on social
media, receiving excellent feedback.
Home
Contact One Source

Rob Hart
AMEX ESS DEADLINES

Australia
Nov 9

The song that saved the world
If you havent yet seen them, click on

the pictures on this page to watch.
If you have already seen them,
youll already know that theyre
worth watching again!
Nov 16
New Zealand
Oct 28
Nov 4
October 15, 2015
IPO is all ears
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Exec team changes

Llama superstar
Were Listening
Associate Business Partner trial
IPO is all ears
We know surveys are pretty tedious

and it always seems like only
yesterday you completed the last
one, but they are valuable and
despite what you might think, we
do listen!
Selected on-site support employees

will take on some BP related
activities. This trial is aimed to
enhance the IPO-Business
relationship at sites with no
BP representation.
New POR module
Some things we cant change, but we

think hard about what we can do to
make a difference.
Here are some planned initiatives that
go to addressing some of the
feedback we receive through the
bi-annual Satisfaction Survey.
Level 1 Helpdesk Internship
to Australia.
We will host an intern selected from
Bangalore level 1 support employees.
Interns will learn about our business,
processes, people, needs and
priorities and take these learnings
back to India.
Walk-up support analysis

Many employees still bypass 2929,
walking up to IPO offices for general
help. By performing root cause
analysis we hope to improve
adoption of the 2929 process.
Managing the Expectation
During Learning Week we will host
sessions explaining the 2929 global
support model, service level
agreements and associated
processes. We aim to raise
awareness of the rationale and
strategy behind these processes to
better align user expectations.
Do you use Teamviewer?

Through the Software Asset
Management (SAM) program, the
Teamviewer product is being
reviewed and if you use this software
your action is required.
Licensing and security issues have
been identified and these need to
be mitigated.
Please review and action if you use
Teamviewer at work:
1. A Teamviewer commercial license
must be purchased through IPO.
The free version must not be used.
2. Teamviewer shall only be used
to support external Schneider
Electric customers.
3. Only outbound access, from

Schneider Electric device to
customer device, is allowed.
4. Inbound access, from external
device to Schneider Electric
device, is strictly prohibited.
News in brief
Contact One Source

Rob Hart
AMEX ESS DEADLINES
5. Customers must be advised that

Teamviewer is being used to
access their network.
Australia
6. Schneider Electric users of

Teamviewer must agree and sign
an affidavit. Click here.
7. Any exceptions must be approved

by Global IT Security (GIS) team.
Email: IPOSecurity.APAC@
schneider-electric.com
Nov 9
Nov 16
New Zealand
Oct 28
Nov 4
October 15, 2015
New POR module

now available
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Exec team changes

Llama superstar
The new Principles of Responsibility
(POR) module will be officially
launched during Learning Week,
but the good news is that you
can actually access it right now and
get the jump on the crowd.
The POR module is a great way
for you to be aware of the ethical
challenges at stake when working
in a global company such as
Schneider Electric and how to
react when facing unethical
situations and dilemmas.
Some cool new features include:
IPO is all ears
Easy to access to Schneider IQ

with single sign on - no password
required!
New POR module
A fresh new approach to the

Principles of Responsibility and
R&ED Program with short and
informative videos.
Contact One Source
Take the Quiz to complete the PoR

module - its easy and fun.
AMEX ESS DEADLINES
We will be asking all employees

to complete the module by the
end of the year, so beat the rush
and access it here.
News in brief
Rob Hart
Australia
Nov 9
Nov 16
New Zealand
Oct 28
Nov 4
October 15, 2015
News in brief
Have you completed
the Annual Internal
Communication Survey?
Have you checked your email box
and found an exclusive internal
communication survey invitation? It is
an opportunity to voice your
feedback, so check it out and have
your say!
You are selected to help assess the
effectiveness of internal
communications at Schneider
Electric. This global survey is an
annual opportunity to provide direct
feedback about the quality of the
communication you receive, its
impact and effectiveness, and
opportunities for improvement.
Your feedback will help the Pacific
Executive Team, as well as your
manager, to drive the necessary
actions to enhance your internal
communication experience.
You must have received an email
coming from Kim Beddard-Fontaine,
our Internal Communications SVP. If
you encounter an issue with the link,
please contact Elsa Guenin.
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Home
Adelaide employees hit the

streets for the Burns Trust
Schneider Electric employees
pounded the pavement once again
this year as a part of the Julian
Burton Burns Trusts 2015 Burn to
the Bay Team. Conditions were
ideal for the City-Bay Fun Run on
Sunday 20th September and almost
200 people were part of this years
Burn to the Bay team, with 73 of
these representing Clipsal by
Schneider Electric.
Through sponsorship and individual
fundraising the Burns Trust team
raised almost $20,000 to reduce the
incidence and impact of burn injury
in the community.
A definite highlight was the Channel
9 News Coverage of Club Clipsals
Max Power at the start line!
I would like to take this opportunity
to thank you for your support in
helping us reach our goal and for all
your efforts in putting together a
team, said Beck Healy,
Development & Communications
Manager | Julian Burton Burns Trust.
Exec team changes

Llama superstar
IPO is all ears
New POR module
News in brief
Contact One Source

Check out Clipsal by
Schneider Electric at
the Renovate and Build
Homeshow in Sydney!
We have 100 free tickets to the RAB
Homeshow, taking place next
weekend (October 23rd-25th), in
which Schneider Electric takes part.
The RAB Homeshow is Sydneys
largest, most popular Home Show.
Top companies are presenting all
their latest products for kitchen,
bathroom and interior upgrades.
This is a chance to see how Clipsal

by Schneider Electrics products and
technologies ensure Life is On
everywhere, for everyone and at
every moment! In addition, there are
hundreds of new ideas to renovate
your home, both inside and out.
The free tickets are available on a
first come first serve basis.
Dont miss out. Contact Jamie
Skaltsounis or Elizabeth Sandercott
to get yours!
Rob Hart
AMEX ESS DEADLINES

Australia
Nov 9
Nov 16
New Zealand
Oct 28
Nov 4

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October 15, 2015

INSIDE ONE SOURCE

Exec team changes

New POR module

Agendas will be communicated

Exec team changes

Take the challenge for a chance

Join your colleagues for this

New POR module

New videos cut

Check out the new,

Workplace of the Future

IPO is all ears

Contact One Source

AMEX ESS DEADLINES

Claim approval deadline:

Claim approval deadline:

Click HERE to see all the details.

October 15, 2015

Gareth OReilly announces

LeDon replaces Paul Grace who will

These changes are designed to

LeDon brings to the role significant

The first change Id like to share is a

I would like to recognise and thank

INSIDE ONE SOURCE

Joe brings extensive organisation

Exec team changes

An important component of our

For the past three years, Joe has

We will be setting up a Strategic

I will be the interim VP Energy until we

I am looking forward to sharing more

AMEX ESS DEADLINES

I am appointing Joe Craparotta into a

Please join me in congratulating Joe

Contact One Source

I am confident that these changes

Claim approval deadline:

Click HERE to see all the details.

October 15, 2015

Workplace of the Future

INSIDE ONE SOURCE

Exec team changes

Back in July, IPO announced one of

The pilot will be restricted to North

As a reminder, Workplace of the

AsiaPac will be last to migrate,

Outlook will replace Lotus

After the pilot, migrations will start

Whilst this is a long time to wait and

So, where are things at?

New POR module

JPT takes a closer look

To deliver on this objective, in the

Contact One Source

AMEX ESS DEADLINES

Claim approval deadline:

Claim approval deadline:

Click HERE to see all the details.

October 15, 2015

PR for videos creates

INSIDE ONE SOURCE