Cynthia Petcher

Charlottesville, VA area
Phone: (540) 828-4269
Mobile: (540) 820-5759

www.linkedin.com/in/CynthiaPetcher
cynthiapetcher@gmail.com

Qualifications Summary
Conscientious, dedicated pharmacist, accustomed to working long hours and accepting numerous
responsibilities desires to utilize proven strengths in a pharmaceutical business environment.
Skilled and experienced in care of patients, processing of prescriptions, sending insurance
claims, and inventory management. Demonstrates excellent communication and interpersonal
skills; provides exceptional leadership. In confidence interface with colleagues, customers and
other healthcare professionals.
Career Highlights
Pharmacy Operations Management
Performed multiple pharmaceutical functions to include filling prescriptions, patient
consultation, filing and maintaining paperwork and ensuring customer satisfaction.
Responsible for monitoring inventory; properly returned outdated and/or recalled
medications.
Upheld quality assurance; complied with Virginia regulations for the disposal of
hazardous drugs.
Managed accounts payables and receivables
Completed payroll
Utilized computer system to track inventory and other pharmacy records
Structured work in entire store to comply with Virginia licensure requirements
Counted and labeled prescriptions; checked multiple prescription labels against their
prescriptions to review input of information.
Communications
Built good working relationships with clients, colleagues and healthcare professionals
Demonstrated excellent customer service at all times; immediately resolved and
addressed customer service and insurance issues.
Answered questions and provided information to customers regarding side effects,
dosage and storage of medication.
Recommended over-the-counter medications.
Made follow-up and outreach calls to clients; received and made doctor calls.
Reviewed and authorized technician input of prescriptions; studied patient profile and
drug interactions.

Cynthia Petcher

(540) 820-5759

Page 2of 2

Staff Management
Supervised and led an outstanding pharmacy team; evaluated staff members
performance. Instructed staff on pharmaceutical procedures.
Prepared weekly schedules and ensured staff members were compensated.
Hired and trained new employees.
Operated pharmacy counter
Employment History
Caregiver Home Instead Senior Care, 11 Green Hills Drive Suite 5, Verona, VA 24482
December 2014-present
Volunteer Pharmacist Harrisonburg Rockingham Free Clinic, Harrisonburg, VA 22801 October
2013 present
Pharmacist Walmart 2160 John Wayland Highway Harrisonburg, VA 22801, April 2011October 2012
Pharmacy Manager (President, Vice President, Pharmacist in Charge) Dicksons Drug Store Inc.
formerly at 120 North Main Street, Bridgewater, VA 22812, 1992 2011
Pharmacist in Charge Dicksons Drug Store Bridgewater, VA 22812, 1980 -1992
Community Involvement
Volunteer Pharmacist Harrisonburg Rockingham Free Clinic, Harrisonburg, VA
Points of Interest
Bachelor of Science: Pharmacy, Virginia Commonwealth University, Richmond, VA
Pharmacy-Based Immunization Delivery, American Pharmacists Association, Washington,
DC
License: in good standing with the Virginia Board of Pharmacy, License # 0202006080