Académique Documents
Professionnel Documents
Culture Documents
Results-oriented project management professional with more than 9 years of experience improving
performance and increasing profits by developing and implementing technical solutions. Successful record
of managing projects for IT departments and infrastructure companies. Design software programs,
troubleshoot hardware, create networks, respond to emergencies, and lead technical teams to position
businesses for scalability and success. Superior ability to effectively design, implement, and support data
networks, telecommunication systems, and all types of information transportation systems. Passionate
about technical problem solving and process improvement.
CORE COMPETENCIES
Project Management
ITIL
Team
Management
IT Infrastructure
Development
Infrastructure
Upgrades
Vulnerability Management
Network Services
Compliance &
Audits
Client Management
Service Operation
PROFESSIONAL EXPERIENCE
Unisys, , AZ, 2014 - 2015
IT Infrastructure Program Manager
Managed deployment of WS2012 servers to 75+ locations throughout the United States and Canada as
part of the Altiris Repository Deployment. Coordinated efforts with HP and engineers to set-up, install and
configure new servers Managed DHL IT Services technician tasked with procuring, installing, configuring,
and putting servers into production. Used DHL PMO software and tool via Global Service Now. Lead Scrum
meetings, schedule host and manage status meetings, reporting to stakeholders in other business units.
Collaborate with vendors including HP, Dell, Brady, T-Systems, and TIE National. Coordinate daily with IT
Services, in Prague, to manage build and release to production of new servers and applications. Manage
budgets, plan resources, review material and labor charges, and track and schedule all projects.
DHL Global Forwarding, Tempe, AZ, 2011 - 2014
IT Project Manager (contract)
Led and managed large scale, complex IT infrastructure projects. Developed and communicated project
plans, schedules, and budgets for multiple facility relocations and site consolidations. Designed and
implemented asset management systems, including hardware acquisitions for new employees, a breakfix-replacement program, and termination/ disposal processes.
Reduced network traffic 20% by installing local servicers which eliminated need to purchase additional
expensive network bandwidth
Planned, facilitated, and oversaw Windows XP to Windows 7 migration for 400+ systems throughout the North and
South America at over 70 locations
Streamlined approval and request processes by uploading all documents to Sharepoint for online access
Collaborated with Dell to customize and improve turnaround for Dell warranty and Now warranty repairs for
laptops, monitors, and desktop computers, improving the repair process by cutting downtime for required
parts
Recognized as employee of the month in August 2014, for successful project completion
Collaborated with client to provide project management for Technology Providers Inc., Beetle
Communications, TLC Trucking Phoenix, and Clean Media A/V. Executed infrastructure upgrades for USPS
Gilbert Arizona and Grand Canyon University by effectively managing estimation process, scope creation,
budget tracking, scheduling, and logistical planning to deliver on-time, on-budget completion.
Successfully completed projects for Freeport McMoran Gold and Copper Headquarters for relocation, service
provisioning, and redundant fiber planning and implementation
Managed Choice Hotels Headquarters Information Transportation Systems installation
Successfully implemented cabling installations for Dial Headquarters, ASU Barrett Honors College,
Covance, and Healthsouth
Telecommunications clients included Phoenix Indian Medical Center, American Founders Life, Denver Water, P.F.
Ace Asphalt, Star HRG Mega Life and Health, and Indian Health Services
Changs,
Build-out clients
included
International,
Wireless
Retail Charles Schwab, KnowledgeNet, Qwest, Blue Cross Blue Shield, Health
Managed $1.3M marketing data acquisition project Market segment energy usage charts were delveloped
with this data that were used by Marketing and Sales as the templates for energy use in each of the most
popular segments.