supervisor

Date: 2009-08-24, 6:39PM EDT

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Betty Chesser
5597 Redcedar Drive
Cincinnati, Oh 45224
(513)542-8406
August 24, 2009

Dear Human Resource Department

Congratulations! I’ve heard your are hiring. It just so happen that I am now seeking new
opportunities, as well as to make significant contributions to your institution’s growth
and our mutual profitability.
Please find enclose my resume that demonstrates how I can achieve and met our goals
and my aspirations professionally and personally. I can give a wealth of knowledge about
guidelines, legal and safety standards of working with all ages, direct hands-on
supervision and observation and counseling on how to improve performance and achieve
quality results in the outcome.
I am confident you will be able to see how my interpersonal skills, knowledge, time
management, high personal and job related ethical expectation, detail-oriented record
keeping, quality of work expected and technical skills would be a great asset to your
organization. I worked my way up the institutional ladder, starting in 1999 as an Office
Safety Coordinator for American Motor Lines; my experience became more skilled and
broad based, and I will always consider my experience in the transportation industry to be
very positive. Fortunately, I believe that change creates opportunities and I have
transferable skills that I can now apply to other roles. I hold myself and other responsible
for their performance that meet high standards, ethical behavior, safety and imparts
performance/behavior standards to others. I am seeking both change and opportunity to
more high profile position with a progressive company such as yours, where I can grow
and become as respected by my peers and management as I now am.
I am looking for new opportunities to purse at this time in my life and broaden my
horizons.

Sincerely,
Betty Chesser

Betty Chesser
5597 Redcedar Drive
Cincinnati, Oh 45224
513-542-8406
Objective:
To obtain a challenging position where I can utilize my supervisory and management
experience and skills.
Work History
Customer Service Representative
Answer inbound telephone calls from customers regarding membership, payment,
products, and services.
Accurately enter customers personal information into database while ensuring
confidentiality.
Identify the customer's needs and offers solutions regarding products and services.
Collect payment via credit card transaction
Broad knowledge of business sales, marketing products, and services.
Continuously and effectively interact with the public, giving directions and responding to
inquiries in a reasonable tone and manner while promoting a positive image.
Dispatch drivers using various communication equipments.
Self-motivated with strong positive attitude, and the ability to excel in a fast paced
environment.

Office Supervisor
Supervised 9 employees for a Medical Transportation Service.
Dispatched and routed drivers.
Contacted clients to confirm scheduled service appointments.
Received and documented service orders.
Conducted vehicle inspections, recorded mileage, fuel usage, schedule pickup and drop
off time.
Transported passengers as needed in a safe manner.
Scheduled vehicles for repairs and maintenance.
Exceptional attention to detail and time management skills

Director of Safety
Served as a Human Resources liaison to 50 Commercial Motor Vehicle Operators.
Coordinated new hire orientation, training and exit interview processes.
Responsible for collection, review, and dissemination of original new hire paperwork
including drivers qualification files, pre-employment, random/post accident, drug/alcohol
testing results, records of violation, and medical examiner certification while ensuring
confidentiality.
Monitored employees hours of service accordance to federal and state regulations.
Processed fuel card request and review Expense Distribution Log.
Identified opportunities for improving staff utilization and executed action steps to
address these opportunities.
Maintained and accounted for inventory of parts for company fleet locations.

Office Coordinator
Accurately audited, proofread, and scanned grid graphs logs documents and enter into
computer database.
Analysis data obtained for evidence of deficiencies or lack of compliance with federal
motor carrier regulations and management policies and procedures.
Prepared reports of findings and made recommendations to management.
Maintained accurate recordkeeping of contractors vehicle lease agreements, inspection
reports, vehicle identification and certification of insurance, registration, permits, and
hours of service accordance applicable laws and regulations.
Developed compliance strategies and completed necessary reports.
Assisted safety director as needed.
Maintained and Audit all DOT/OSHA required files.

Safety Director
Coordinated the staffing of 30 plus Hazardous Material Drivers.
Developed, coordinated, and provided training to ensure compliance within The US
Department of Transportation and Federal Motor Carrier regulations, by managing
mandated safety programs.
Excellent interpersonal and communication skills with the ability to communicate with
all levels of employees.
Maintained adequate staff as required by management.

Employment History
2004-2009
AAA Allied Group Inc. Cincinnati, Oh
Position: Customer Service Representative

2003-2004
Integrated Services Network Inc. Cleveland, Oh
Position: Office Coordinator

2002-2003
Washington Limousine Services. Cincinnati, Oh
Position: Safety Director

1999-2002
American Motor Lines Inc. Wayne, MI
Position: Office Coordinator

2001-2002
Initial Transport Inc. Taylor, MI
Position: Safety Director

Special Training and Certificates

JJ Keller Drivers Management and Auditing, Michigan Center for Truck and Bus Safety.
Proficiency in Microsoft Word, Excel, D2000, Windows,
 • it's ok to contact this poster if you are a potential employer or other principal
• Principals only. Recruiters, please don't contact this job seeker.
• it's NOT ok to contact this poster with services or other commercial interests

new person

Experienced caregiver available. Cooking,cleaning,run errands. Looking for something

long term. I have no problem providing a background check. If in need contact 513-237-
6802.

New person

email this posting to a friend cincinnati craigslist > resume > resumes / job wanted
please flag with care:

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Sales & Management Professional looking for her

dream job (Cincinnati, Ohio)
Date: 2009-08-24, 6:23PM EDT
Reply To This Post

My prior company set me up for success....management, sales, account management,

outstanding presentation and communication skills, time management, professional and
poised...just a few words to describe myself in the professional world. Included is a copy
of my resume and would love to discuss my background and professional assets that will
guarantee your company success in sales and account management!

CHRISTA R. SCHINNER

7874 Bridgepoint Drive

Cincinnati, Ohio 45248

Phone: (513) 460-6694

Email: c_schinner@yahoo.com
SUMMARY
Sales, management, and training professional with over 3 years experience in operation
and account management in the retail and food/beverage industries. Responsible for
branch operations, sales management, and managing of existing and prospective
corporate accounts. Skills and areas of expertise include profit and revenue
responsibilities, achieving sales goals, account management, effective communication
skills with employees/clients of diverse backgrounds, coaching/training of employees,
problem solving, time management, analyzing data, attention to detail, and organization.

PROFESSIONAL EXPERIENCE
Enterprise Rent-A-Car, Cincinnati, Ohio February 2007-March 2009
Assistant Rental Branch Manager December 2007-March 2009
Managed a 130+ car branch, responsible for overseeing daily operation, fleet
management, profit and branch sales, management of new and existing accounts, client
service, development of employees, and goal setting.
· Achieved and exceeded corporate personal sales goals expectations consistently by 11-
21%. Qualified for an exceptional achievement award (Elite Club) 3 times within 2 years
for demonstrating outstanding sales leadership and ranking highest within region.
· Encouraged and developed an assertive sales technique that resulted in increased sales
revenue for branch. Profits increased 15% within first month of position. Introduced new
ideas and processes to improve performance and productivity.
· Proactively identified key decision maker at lost account and restored business by
providing trust, outstanding customer service, uncovering business solutions, and offering
competitive rates. Total revenue of branch increased over 10% within first month of
reintroduction of services and continued upward from that point.
· Organized marketing schedule for branch to conduct sales calls on existing accounts and
prospect to competitor’s key accounts. Analyzed competitors market/accounts (rates and
services) and converted numerous accounts to our services as a preferred provider.
Executed superior presentation skills and confidence in services to persuade decision
makers.
· Designed and implemented a strategy to improve customer service and billing accuracy,
for rentals, returned outside business hours. Customer service scores immediately
increased by 12% and after commencement of process.
· Conducted weekly one-on-one meetings with employees to discuss strengths and areas
of improvement. Coached employees on how to overcome obstacles resulting in an
increase in personal sales numbers and career advancement.

Management Trainee/Branch Corporate Account Manager February 2007-December

2007
Daily responsibilities included account management, inside sales, overcoming customer
objections, and working towards promotion to a branch management role.
· Qualified for assistant branch manager position, within 8 months of employment,
exceeding corporate expectation of 14 months. Accomplished promotion by extensive
training, dedication, assertive attitude, and strong work ethic.
· Focused on maintaining existing corporate accounts’ rental needs and prospecting
within territory to acquire new business. Utilized resources to discover an untouched
sector for corporate accounts, resulting in 5 closed accounts within 3 months.
· Prepared presentations and proposals for potential, existing, and new accounts to
demonstrate benefits of services, such as financial gain, efficiency, customer and/or
employee satisfaction, and competitive rates.

Abuelo’s Mexican Food Embassy, Crestview Hills, Kentucky October 2005-September

2006
Opening Unit Corporate Trainer
Responsible for classroom and hands-on training for new employees at opening
restaurant locations nationwide with material focusing on company culture, menu
proficiency, guest relations, and up-selling techniques.
· Presented material to class sizes of 10-25. Prepared material, presented in articulate
manner, administered activities to test knowledge, and corresponded with management
team to ensure success.
· Organized marketing events with training team and management staff at opening
locations. Cultivated relationships with local radio stations resulting in agreement of live
broadcasts during restaurants opening weekend, which drove sales revenue.

EDUCATION
University of Cincinnati, McMicken College of Arts and Sciences September 2005
Bachelor of Science in Psychology
· Dean’s list on two separate occasions scoring a 4.0
· Served, as teacher’s assistant, in behavioral psychology course researching and
conducting lecture, and grading exams. Professor provided feedback that my lectures
were well researched, thorough, articulate, and exams graded in timely manner.
· Proficient in Microsoft Word, Excel, PowerPoint, Outlook.
Kappa Delta Sorority, Member January 2000-March 2004
· Served on numerous committees focusing on New Member Recruitment, Scholarship,
Member Education, Public Relations, and Chapter Excellence. Active in philanthropic
events, for example Girl Scouts of America.

• Location: Cincinnati, Ohio

• it's ok to contact this poster if you are a potential employer or other principal
• Principals only. Recruiters, please don't contact this job seeker.
• it's NOT ok to contact this poster with services or other commercial interests

PostingID: 1340346169