Management Concepts and Strategies -

IT T83

UNIT 1
MANAGEMENT:

Science Theory and Practice

Management and Society
Social responsibility and Ethics
The nature and purpose of planning
objectives
Strategies-Policies and planning premises.
PART A (2 MARKS)

1. What is Management? (Apr 2014,Nov-15)

2. Draw the block diagram relating the management levels and skills
required for various levels in the organizational hierarchy (April - 2015)
3. Write some characteristics of Management
4. What are the roles of management in organization?
5. What are the types of organization?
6. Write the functions of management?
7. What are the different levels of management?
8. Define Conceptual skill?
9. What is scientific management?
10. What is Esprit-de-corps?
11. What is scalar chain?
12. Explain unity of direction?
13. What is social responsibility?
14. What is social audit?
15. What is ethics in management?
16. What is the difference between Management and Administration?
17. What are the managerial roles?
18. What is centralization?
19. What is planning? (Nov 2013)
20. What are the importance of planning
21. List out the features of planning.
22. What are different types of Plans?

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Define mission
Define budgets.
Distinguish between Strategies and tactics
Distinguish between Policies and Procedures
What are benefits of MBO?
What is SWOT analysis?
What is BCG Matrix?
What is the nature of planning?
Define Quantitative Factors?
What do you understand by strategies?(Nov-15)
Mention the various functions of an ethics committee?(Apr-15)

PART B (11 MARKS)

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Discuss about the nature and the purpose of management.

Management is an art as well as science Discuss. (Nov 2013)
What is the importance of planning? Explain. (Nov 2013)
Explain planning premises and its types. (Nov 2013)
Discuss the management functions. (April 2014)
Explain briefly about managerial skills. (April 2014)
Classify the ethical standards. (April 2014)
Define effective premising. (April 2014)
Mention the important characteristics of excellent and most admired
companies (April 2015)
10. Explain the social responsibilities of business managers (April 2015)
11. Discuss about the essentials of planning and Managing by Objectives
12. Discuss about Strategies and Policies
13. Mention the various contributions made by the management writers
and practitioners for the evolution of management (April 2015)
14. Explain how does the TOWS matrix used for analyzing the competitive
situation of the company (April 2015)
15. Briefly explain the social responsibilities of management.(Nov-15)
16. Describe the various aspects that are necessary for effective managerial
policy.(Nov-15)
UNIT 2

DECISION MAKING:

The Nature and purpose of organizing

Basic Departmentation
Line /staff Authority and decentralization
Effective Organizing and organizational culture.
PART A (2 MARKS)

1. Explain the term decision

2. Define Decision making? (Apr 2014) (Nov 2013,15)
3. Mention the various functions of an ethics (April 2015)
4. Define decision-making process
5. What are the techniques useful while evaluating alternatives?
6. Classify decisions.
7. Explain chain of command
8. What are the various types of decision making models?
9. What is Decision tree analysis?
10. Define Risk analysis?
11. What are the formal and informal organizations? Give examples (April
2015)
12. Define Decision Support System?
13. How is Programmed Decision used?
14. What is meant by Brain storming?
15. Define Organizing
16. List out the steps involved in organization process.
17. What is formal organization?
18. What do you understand by effective organizing?
19. What is span of control?
20. What is Departmentation? (Nov 2013)
21. Give a note Departmentation by customers.
22. List out the sources of authority.
23. What is line authority?
24. What is staff authority?
25. Distinguish between line and staff people?
26. List the steps involved in process of delegation.
27. State the kinds of organizational charts.
28. Define Functional authority?
29. What are the steps in the organizational structure?

30. What are the types of Organizational structure?

31. What is decentralization?
32. What you mean by organizational effectiveness?
33. Define: Organizational Culture (April 2014 ,Nov-15)
34. What are the various advantages and limitations of decentralization?
(Apr-15)
PART B (11 MARKS)
1. Explain line and staff organization and bring out the difference between
Line authority and staff authority. (Nov 2013)
2. What are the steps in decision making process? Explain. (Nov 2013)
3. Discuss about the Nature of Organizing, Entrepreneuring, and
Reengineering , Organizational Roles
4. Explain the basis of Departmentation. (April 2014)
5. Discuss about the different types of decisions.
6. Explain the structure and process of organizing.
7. Discuss briefly about decision making. (April 2014)
8. Describe the nature of decentralization. (April 2014)
9. Mention the essentials of organizational culture. (April 2014)
10. Explain the three approaches used for selecting an alternative courses of
action (April 2015)
11. What is Ree-engineering? Explain with neat sketch how the weakness of
reengineering is overcome (April 2015)
12. Select an organization of your choice and identify the departmentation
pattern for the same. Mention the reason for selecting the type of
departmentation (April 2015)
13. Draw an organization chart for an academic institution and list the
advantages and disadvantages of the organization charts.(Apr-15)
14. Explain the salient features of line and staff organisation. How do you
distinguish line and staff functions?(Nov-15)
15. How does organization culture influence the behavior and performance
of individuals(Nov-15)

UNIT 3

Human Resource Management and selection

Performance appraisal

Career strategy Manager

Organizational development.
PART A (2 MARKS)

1. Define staffing
2. Write any two roles of staffing
3. Define: Recruitment
4. What are the external Sources of recruitment?
5. Define: Training
6. What is selection?
7. Write down the tests used in selection process.
8. What is orientation?
9. What is informal organization?
10. List the various personal characteristics needed for an effective manager
(April 2015)
11. What is the importance of Career development?
12. What are the various advantages and limitations of decentralization (April2015)
13. What is sensitivity training?
14. What is delegation of authority?
15. What is meant by the term directing?
16. What is Human resource Management? (April 2014)
17. What are the function of management? (Nov 2013)
18. What is performance Appraisal? (April 2014,Nov-15)
19. What are the advantages of performance Appraisal?
20. What is grading method?
21. What are the sources of conflict?
22. What are the different On the Job training Methods?
23. What are the different Off the Job training Methods?
24. List down the human factors in managing?
25. Define creativity.
26. What is called achievement test?
27. What you mean by career development?
28. Using matrix diagram mention the various personnale actions triggered
on demand and supply of managers in an enterprise.(Apr-15)

29. What is meant by organizational development?(Nov-15)

PART B (11 MARKS)

1. What are the processes involved in selection? Discuss. (Nov 2013)
2. Briefly explain the methods of performance appraisal in an IT
company. (Nov 2013)
3. Explain the process of Human Resource Management. (April 2014)
4. Explain the objectives of Human Resource Management. (April 2014)
5. Explain about different types and methods of performance appraisal.
(April 2014)
6. Describe the functions of performance appraisal. (April 2014)
7. Explain in detail about the selection process
8. Explain in detail about the career strategy of an individual.
9. Discuss briefly about managing change through manager and
organization development
10. Explain the approaches to manager development: on the job training.
11. Explain with neat sketch how the managerial function of staffing
relates to the total management system. what are the various factors
which affects the staffing process? .(Apr-15)
12. Mention the various skills and abilities needed for an effective
manager(Apr-15).
13. Draw the simplified model of performance appraisal and explain the
three kinds of appraisals used for assessing the performance.(Apr-15)
14. Explain the steps usually taken selection for employees in an
organisation.

UNIT 4

Managing and the Human factor

Motivation
Leadership

Communication.
PART A (2 MARKS)

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Define motivation. (April 2014)

Define: Vrooms theory of Motivation
Mention the importance of motivation.
What are the objectives of motivation?
What are the types of motivation?
Compare the transactional and transformational leadership (April 2015)
What are the basic needs of a human proposed by Abraham Maslow
(April 2015)
Distinguish between theory X and theory Y people
What is Theory Z?
Define coordination?
Define multiplicity of roles
What is meant by the term directing?
Who is leader?
Define leadership
List out four functions of leadership (April 2014)
What is communication? (Nov 2013)
State the need for communication
List the different types of communication flow.
State the advantages of democratic leadership
What is grapevine Communication?
What are the different types of Communication?
What are the characteristics of good listening?
Mention the important of leadership.
What is negative motivation?(Nov-15)
Explain democratic leadership style?(Nov-15)

PART B (11 MARKS)

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Explain Maslow's - hierarchy theory of motivation. (Nov 2013)

What are the characteristics of leadership? Explain. (Nov 2013)
What are the barriers of communication? Discuss. (Nov 2013)
What are the elements of communication? Explain. (Nov 2013)

5. Define Leadership. Explain the ingredients of Leadership.

6. How do you motivate an employee? (Nov 2013)
7. List out the factors of motivation. (April 2014)
8. Discuss the basis of motivation. (April 2014)
9. Explain Mc Clelland's theory of motivation. (April 2014)
10. How are leadership theory and styles related to motivation? (April 2014)
11. What is communication? Discuss the types of communication.

UNIT 5

The system and Process of controlling control techniques and

information Technology
Productivity and Operations Management
Overall and Preventive Control
Towards a unified, Global management theory.
PART A (2 MARKS)

1. Define control? (Nov 2013)

2. Why need of control in the organization?
3. Give any two conditions of controlling? (Nov 2013)
4. What are the characteristics of control?
5. What are the disadvantages of control?
6. What is Benchmarking? Mention the various types of it. (April 2015)
7. What is JIT? What are the requirements for the same. (April 2015)
8. Give steps in control process
9. List out critical point standards
10. What are the types of control?
11. What is feedback control?
12. What are the requirements of effective control?
13. What are the modern techniques of control?
14. Define budgetary control?
15. Define budget?
16. What is Zero Base Budgets?
17. Define Productivity

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What are the factors affecting productivity?

Define Multinational Corporations
Write some advantages of MNC.
What is JIT?
What is flexible budget?
What is fixed Budget?
What in budgetary control?
Define operations management?(Nov-15)
What is meant by sleadership style?(Nov-15)

PART B (11 MARKS)

Briefly explain the modern techniques of control in information
Technology. (Nov 2013)
What is the control process involved in operations management? Explain.
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What are the essentials of effective control system? Discuss. (Nov 2013)
Explain about global management theory in detail. (April 2014)
Discuss the' functions of production management. (April 2014)
Explain about the system and process of communication.
Discuss in detail about the control as a feedback system.
Explain about feedback and feed-forward control system.