Académique Documents
Professionnel Documents
Culture Documents
PREFACE
It is important to adjust in the working environment of the professional organization for the MBA
students to do at least six weeks internshipo in any concern and to get familiarized with the ways
to live in the organizational environment which is dramatically different from the educational
environment. During this period students were attached with different departments to get the
understanding of the business of the organization. I have also been assigned to do internship of six
weeks period in Consumer Financing Division of Pak Elektron Limited in Lahore.
It has enabled me to understand the practical scenario and sharpen our decision
making power and utilizing the resources in an effective manner, so that our resources
generate maximum profit.
In preparing this report, I have put all of my best efforts and tried my level best to give
maximum knowledge. Despite of my all the coherent efforts, I do believe that there
will always be a room for improvement in the efforts of learner like me.
Executive Summary
The Pak Electronic Limited is Public Limited Company with the objective of initially producing
transformers, switchgears and electric motors. After the conclusion of Joint Venture Agreement
with AEG the majority of share holding was acquired by Saigol Group.
The designing and production of the equipment was carried out jointly by AEG experts and PEL
personnel.
During my stay at PEL, I found it a very thriving and up going institution in all ways, especially
in Appliances. Last year its pure Profit of PEL was 582 which is 131% of last year profit. This is
result of un-tired hardships of management and revolutionary steps taken by top management.
During my stay I learnt a lot about practical marketing. For this I am really thankful to my
immediate bosses, managers at PEL, I learnt how to deal with clients, colleagues, how to perform
tasks given by my boss. My daily obligations were preparation of daily sales, collection, stock,
dispatch report, Filing of documents according to their respective folders, checking emails and
replying them, preparation of reports regarding different issues. Although PEL is doing very well
in each and every sector/department, but there is also some options of betterment in existing
system, so there are some recommendations for department after looking deep inside.
I have gone through the detailed investigation of the financial analysis of the same organization
and I have analyzed that company is stable regarding profitability and liquidity.
At the end, if I have to talk about SWOT analysis of PEL then the organization is enjoying more
strengths over the weaknesses and more opportunities as compare to threats. The bottom line is
that organization is going up in a rising tone.
Pak Elektron
Pakistan Cables
Pak Telephone
Siemens Pak
Singer Pak
Appliances Division
Power Division
APPLIANCES DIVISION
This Division of PEL consists of appliances manufacturing.
PEL Air Conditioners
PEL window-type air conditioners were introduced in 1981 in technical collaboration with
General Corporation of Japan. Ever since their launch, PEL air conditioners have a leading
position in the market. PEL air conditioners cooling performance has been tested and approved by
Copeland and ITS USA. With the shift of users preference from window type to split type air
conditioners, PEL has started manufacturing split type air conditioners.
PEL Refrigerators
The manufacturing of refrigerators started in 1986-87 in technical collaboration with M/s IARSILTAL of Italy. Like the air conditioner, PEL's refrigerators are also in great demand. Today,
PEL Crystal has 30% market share. Its cooling performance is tested and approved by Danfoss,
Germany and its manufacturing facility is ISO 9002 certified by SGS Switzerland.
PEL Deep Freezers
PEL deep freezers were introduced in 1987 in technical collaboration with M/s Ariston of Italy.
Because of durability and high quality, PEL deep freezers are the preferred choice of companies
like Unilever.
POWER DIVISION
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VISION
To Excel in Providing Engineering Goods and Services through Continuous
Improvement
MISSION
To provide quality products & services for complete customer satisfaction and to
maximize returns for all stakeholders through optimal use of resources
To promote good governance, corporate values and a safe working environment with
a strong sense of social responsibility
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Organizational structure
11
DEPARTMENTS
12
Structure of HR Department:
Functions of HR
There are following functions performed by HR
1. Recruitment and selection
2. Performance appraisal
3. Hiring and firing
The recruitment and selection team consist three teams
Manager HR Recruitment and Selection
Officer HR Recruitment and Selection
Officer HR Recruitment and Selection
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or her supervisor.
b) All employees should be apprised at least annually and their appraisal discussion should
include at least these elements:
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d) Satisfactory:
individuals performance meets performance criteria in most areas but not up to required
criteria and work accomplished:
improvement needed
a) Individuals performance does not fully meet performance criteria in
at
least
one
major
responsibilities area. Performance meets most criteria, but further process required for the
achievement of all major responsibilities.
Performance level warrants continuation incurrent assignment and it is expected that this
individual will fully meet all major responsibilities within a reasonable period
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Medical/Hospitalization Expenses
Medical services and hospitalization for themselves and their eligible family members, the will
reimburse 100% of the employees actual expenses. The employee will be reimbursed for the
expenses on presentation of doctors prescription and receipts.
Medical expenses (purchase of medicines) etc. for up to or less than Rs.500 (five hundred only)
will be exempted from presentation of doctors prescription.
Company gives two uniforms in a year to its workers and also provides lockers to them for the
safety of their personal things.
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Loans
Loan is given to the employees from the provident fund; car loans are also given to the executives
level officers.
Employees grading:
Managing
M6
M5
E1
M4
M3
M2
E3
E2
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M1
S1
S2
S3
C1
NG
Employees Information:
MANAGERS
STAFF
WORKERS
TEMPORARY 130 (APPRENTICESHIP)
250
1636
5347
130
Staff of IR & A
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FINANCE DEPARTMENT
Functions of this department
Deal with banks, investment firms, Moradabad, government departments of Appliance and
power division calculate and keep employees salaries record.
Carry out final auditing of financial records prepared by Accounts department of
Appliances and power division.
Perform as a workstation and as an integrated circuit amongst all department of the
company.
Arrange monetary resources / funds at favorable prices and at proper time.
Allocate resources / funds throughout the organization
Accounts cell
Accounts Payable Section:
PEL always make the payment to the supplier through their current account at Walton branch
of NBP. Payment always made through the GRN.
For every supplier provision account is created in his name in PEL computer data. Single
provision also maintained for all supplier but PEL maintained different accounts for different
suppliers.
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Journal Voucher:
COSTING SECTION
1
INTRODUCTION
Pak Elektron limited (PEL) production is divided into two divisions i.e. Power Division and
Appliances Division. So they assign different codes to every product raw material and job. For
their conveyance they use fabrication for this purpose.
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Purchase Department:
23
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Development Team:
Development team is engaged in developing the new softwares for the internal customers.
Softwares are developed according to the concerned department needs. After the managers
permission and detailed enquiry, software is developed.
Fox Pro
Dot Net
Support Team:
Support team is engaged in two activities:
1. Server Side
This team is engaged in solving the problems relating to main server.
2. Network Problem:
This team is engaged in solving the problems relating to Network
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Consumer financing is the new trend that has broken all barriers. The gap between the high and
low-income group is eradicated. Now, through consumer finance, the customer has not only the
knowledge but also the resources to afford all daily use products, which may be postponed by
households due to paucity of funds.
Consumer Marketing Division provides the appliances to consumers under the special
agreement named as Memorandum of Understanding (MOU).
PEL has managed to design and develop a simple procedure for flexible term financing for 12, 18,
24 and 36 monthly installments with Bank of Punjab (BOP). Product pricing and installment plan
is based on PELs ex-factory Price i.e. without including any commission or profit of our dealers,
while mark up charged by banks is also very nominal. PEL and the banks have developed a
simple application form and processing procedure jointly. The scheme has been offered to PELs
own employees as well as the others and very well received by them. The applicant shall select
the appliance, pick up a plan most suited to his/ her repayment capability, coupled with ease of
documentation and the rest shall be taken care by PEL for its own and employees and the others
institutes for their employees. Under such procedure it is a one-window operation and people
shall not queue up outside the banks for hours awaiting disbursement and for depositing money
against repayment of monthly installment. This scheme is regarded as the very best and most
convenient among any other scheme floating around.
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EZ LIFE SCHEME
PEL EZ LIFE SCHEME is only for those organizations that have MOU agreement with
PEL.
1. Police
2. Army
3. Hospitals
4. Govt. Schools, universities.
The terms and conditions of this new offer is as under
No of Installments
Rate of Interest
12
0%
18
13.5%
24
18%
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PRODUCT PORTFOLIO
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Microwave Ovens
Washing Machines
Diesel Generator
30
31
I observed healthy activities at PEL regarding punctuality and timekeeping. These habits help me
in my personality grooming and also feel the real difference in a manager and subordinate. The
administration policies make all employees so formal and well mannered that it becomes one of
the bench marks for industry. Now a day the managers are trying to reduce the repetition of work
and work load distribution, building a strong functional structure and so any others to boost up the
image of PEL as a market leader in all aspects.
I also discover the myths of serving a client, how to handle queries, what are the parameters to
adept the current campaign, how keep an eye on competitor activities, how to deal with govt.
bodies, settlement of disputes regarding marketing, choice of media, feel the responsibility of job
assigned, how much important documents are? And some non-verbal and verbal attitudes, these
are the truly very new to me, it is totally different from the student life, and I also learnt the lesson
of hardships for success because there is no short-cut of success. It is my big dream comes true
of being a part of PEL. I am really thankful to all friendly personnel at PEL
Raw material
Component
Finishing product
After the enquiry purchase order is places to import the material. All the purchase transactions are
done through letter of credit.
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Enquiry
Preparation of different quotation
Preparation of comparative statements
Negotiations
Purchase order
Preparation of letter of credit
Shipment
Shipping documents
Commercial invoice
Packing list
Bill of lending
Custom clearance
Marketing Department
Marketing department is main nerve of any organization as far as PEL is concerned; PEL has two
different marketing departments i.e. separate for the two divisions:
1. Appliance Division.
2. Power Division.
1. Appliance Division
The products marketed and managed in Appliance Division are as follows:
Refrigerators
Microwave ovens
Televisions
The primary duty of marketing department is to make an overall marketing plan for each product
and also analyze the current market situations by monitoring the competitors separately and
constructing strategies accordingly.
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Dispensary
Telephone
Gate security
PEL security
Photo copier
Canteen all the department are controlled by IR&A.
Financial Ratio
35
36
Ratio
Analysis
Analyzing Liquidity
The liquidity position of a business firm is measured by its ability to satisfy
its short-term financial obligations as they come due. Liquidity refers to solvency
37
Current Assets
Current Liabilities
6870890000
5178286000
1.32: 1
Quick (Acid-Test) Ratio:It is a measure of liquidity calculated by dividing the firms (current asset
minus inventory) by current liabilities. The formula is
For the year 2007
Quick Ratio =
4363211000
5178286000
0.84: 1
Net Working Capital:It is a measure of liquidity calculated by subtracting the firms current liabilities
from current assets. The formula is
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= Rs.1692604000
Analyzing Activity
The activity analysis of a firm measures the speed with which various
accounts are converted into sales or cash by the firm either inflow or outflow.
Following are the ratios used to determine the activity position of the firm:
Inventory Turnover:It measures the activity, or liquidity of a firms inventory. The formula
is
For the year 2007
Inventory Turnover
= C.G.S
Inventory
= 9283623000
2507619000
= 3.70 times
It measures the average amount of time required by the firm to collect its
accounts receivable. It is useful in evaluating credit and collection policies. And
the formula is:
Average Payment Period:It measures the average amount of time required by the firm to pay its
accounts payable. The formula is
For the year 2007
Avg. Payment Period =
Accounts Payable
Average Purchases Per day
1572732000
20255567
78 days
Sales
Net Fixed Assets
11813487000
4675889000
2.52 times
Total Assets Turnover:It indicates the efficiency with which the firm uses all its assets to generate
sales. The formula is:
For the year 2007
Total Assets Turnover
Sales
Total Assets
11813487000
11546779000
1.02 times
41
people
Debt Ratio:It measures the proportion of total assets finance by the firm creditors. The formula
is
For the year 2007
Debt Ratio = Total Liabilities
Total Assets
= 7482164000
11546779000
= 64%
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=
Interest
1584327000
=
937109000
1.69 times
Analyzing Profitability
In analyzing profitability, we measure the profit earning position of the firm with
respect to equity and assets. These ratios are used by the firm to attract outside capital.
Gross profit Margin:It measures the percentage of each sale dollar remaining after the firm has paid for
its goods. Its formula is:
43
21%
Operating profit Margin:It measures the percentage of each sales dollar remaining after all costs and
expenses other than interest and taxes are deducted. The pure profits earned on each sales
dollar. Its formula is:
For the year 2007
Operating profit margin = Operating profits
Sales
= 1584327000
11813487000
= 13%
Net profit Margin:It measures the percentage of each sales dollar remaining after all costs and
expenses including interests and taxes have been deducted. Its formula is
For the year 2007
44
442142000
9408018000
= 4.6%
Return on total assets:It measures the overall effectiveness of management in generating profits with its
available assets. Also called return on investment (ROI). Its formula is
For the year 2007
Return on total Assets =
582244000
11546779000
5%
Return on equity:It measures the return earned on the owners (both preferred and common stock
holders) investment in the firm. Its formula is
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582244000
3241274000
= 17%
582244000-59375000
7 6,359,170
Analyzing Marketability
46
Price earning ratio:It measures the amount of investors are willing to pay for each dollar of the firm
earnings the hire price earning ratio the greater the investor confidence in the firms future.
Its formula is
Price earning ratio (P/E) = Market price per share of common stock
Earning per share
45.25
=
6.87
Rs. 6.58
Book Value for common share:It measures by dividing the common stock holders equity to number of common
stock shares outstanding. Its formula is
Book value for common share =
Rs. 17.92
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Revenue net
Cost of sales
Gross profit
Other
%
78.29%
21.71%
0.99%
%
78.06%
21.94%
0.88%
%
78.23%
21.77%
1.20%
%
78.58%
21.42%
0.85%
income
Distribution
5.55%
5.93%
6.28%
4.99%
cost
Administratio
3.44%
3.39%
2.79%
3.02%
n
Other
0.35%
0.35%
0.27%
0.44%
expense
Finance cost
Profit before
7.69%
5.68%
6.64%
6.52%
8.31%
5.49%
7.93%
5.99%
taxation
Provision for
0.06%
1.41%
0.79%
1.06%
taxation
Profit for the
5.62%
5.11%
4.70%
4.93%
operative
operative
year
49
50
Horizontal Analysis
2004
2005
2006
Revenue net
100.00
137.70
190.85
239.65%
Cost of sales
%
100.00
%
137.30
%
190.73
240.56%
Gross profit
%
100.00
%
139.15
%
191.30
236.35%
Other operative
%
100.00
%
122.98
%
230.65
205.95%
income
Distribution cost
%
100.00
%
147.01
%
215.72
215.20%
Administration
%
100.00
%
135.92
%
155.01
210.57%
Other operative
%
100.00
%
138.46
%
147.15
307.27%
expense
Finance cost
%
100.00
%
118.97
%
206.37
247.26%
%
100.00
%
157.94
%
184.50
252.55%
%
100.00
%
3325.26
%
2592.39
4349.03
%
100.00
%
125.06
%
159.49
%
210.03%
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2007
Interpretation:
There is incensement in revenue at really greater rate as compared to 2004, which is showing a
good sign for the company. Rapid increase in Cost of Sales is not a good sign for the company; it
must be reduced in order to make good profit. Although Cost of sales is increasing but G.P is also
increasing rapidly./Finance cost is increasing which is showing that the firms long term
borrowings are increasing.
The firm has to reduce this cost.A huge incensement in the provisions for taxation is due to the
very low provisions in base year2004.It is also a need for the company to make huge provisions
as profit is increasing. Profits of the company are also increasing as compared to 2004 which is a
good sign.
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Analyzing Liquidity
Rati
2004
2005
2006
2007
Current
0.94
1.15
1.04
1.33
Ratio
Acid Test
0.54
1.15
0..62
0.84
Ratio
Working
-----
675832000
262077000
1692604000
os
Capital (In
Thousand
s)
T As the above analysis table indicates, in 2005 the liquidity position was 1.15 times
which means that in 2005 the firm has Rs. 1.15 to pay a liability of RS. 1 which is quite
well but in 2006 it suddenly reduced to 1.04 times. This change in the liquidity position is
due to higher increased percentage of current liabilities in the balance sheet of year 2006.
But in 2007 PEL has decreased its current liabilities and is having an improved current
ratio of 1.32 times which is much better in a sense that the company has maintained a
well managed level of assets to pay its liabilities.
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increased
percentage
of liabilities also cause quick ratio to decrease from 0.70 times to .62 times but in 2007
PEL managed to gain quick ratio of .84 times by reducing level of stock in trade as well
as its current liabilities portion.
Thirdly, the Net working capital has increased in a marvelous percentage as compared to
years 2006 and 2005 again due to reduced current liabilities in this year. So overall
liquidity position of PEL is quite satisfactory
Ratios
2005
2006
2007
2.71
2.86
3.70
100
101
91
68
97
78
(Days)
Total Assets Turnover
1.01
1.09
1.13
(Times)
Fixed Assets Turnover
2.23
2.47
2.52
(Days)
Average Payment Period
(Times)
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Turnover Analysis:
Average collection period of firm has also been reduced up to ten days as compared
to year 2006 which is also a good sign of firm performance in a way that they are
collecting their debts in less time as previous.
Thirdly, average payment period shows that firm have enough resources to make its
due payments in less time as previous year but it also might be the case of
underutilization of the amount of resources which is being paid early but it will also
help to improve the image of firm in market. Fixed asst turnover has also been
improving from several years due to proper utilization of its fixed assets to generate
sales over a period of time which is another good indicator to support firms activity
analysis.
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Ratios
200
200
2007
5
55
6
68
64
1.88
2.59
2.31
1.73
1.57
1.75
Ratio (Times)
Debt Ratio:
Interpretation:
The debt ratio of the firm has decreased as compared with years 2006 and 2005 which
seems to be a good indicator and it shows that the firm is trying to maximize the utilization
of its own business resources and minimizing the reliability on outside sources of debt or
financing for investment purposes.
Debt equity means in capital structure how much company has its own investment and how
much from outsiders. In 2006 debt ratio is increased by almost 0.75. time interest earned
has mix behavior.
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Profitability Ratios:
Rati
os
Gross
Profit (%)
Operating
200
200
200
200
21.7
21.9
21.7
21.4
13.3
13.1
13.3
13.9
Profit (%)
Net Profit
5.62
5.11
4.70
4.93
(%)
EPS (Rs)
6.62
6.58
5.04
6.87
ROA
4.08
4.33
4.37
5.04
Interpretation:
Gross profit ratio in all years. Same behavior is in profit %ages to sales but the variation is
slightly more as compared to G.P %age to ales.Net profit %age showing decreasing trend there is
slightly upward movement in 2007. EPS has increased at really grater rate. ROA is showing a n
increasing trend
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SWOT ANALYSIS
The strengths, weaknesses, opportunities and threats of PEL are discussed below:
Strengths:
PEL has the following strengths and is in more competitive position in these areas than its
competitors. Following are the main strong points of PEL:
Strong Management
Distribution of Authority
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59
60
Weaknesses:
Like other companies PEL has some weaknesses in operating the business. If PEL overcome
on these weaknesses then it can become a market leader in the home appliance. PEL loose
some competitive edge in the following points:
Financial Problems
Sometimes PEL faces the financial problems because its stocks are so much piled up in the stores
that create the problem of cash flow because when the stocks are not sold and the
production is in process for 24 hours a day than the company faces such problems. So
company aggressively research the sources of cash and stress the dealers to sell the PELs
products to the end consumers.
System Variations
It is also the main weakness of PEL that there are rapidly a change in polices of selling the
products. Thats creates problems for the selling team how to sell the products to the dealers
because the top management requires the urgent amount of money. So selling team sells the
products sometimes on hard cash that will reduce the prices of products that gives the benefits to
the dealers and creates problems for the management.
Lack of Product Range
PEL has introduced more products of consumer items but there are more needs to develop
new consumer items like PEL washing Machines, Vacuum cleaner and other items. Due to lack of
product Range, Company cannot earn more profit because consumers have high demand of these
products and they say that if company is investing in these products then we can keep all PEL
items and we never need to keep others company products.
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Opportunities:
For the PEL there are more opportunities for expansion the business. If PEL realize that
opportunities then it will be more fruitful and profitable for the company. Even if company does
not take advantage of these opportunities then it will loose its competitive position and high
profit. Its competitors will give PEL tough time to pursuing the opportunities that are adopted by
them. Following are the opportunities for the PEL.
Export opportunity
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Threats:
PEL Company in such a competitive era has many threats as well. These threats are for the
present situations and future. Company should make its policies and strategies according to these
threats. So following are the main threats for the PEL:
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PEL should define the companys mission and vision statement that can be more helpful
for them in future. Every organization however it is small or large has clear direction
where they want to go. Without direction or knowing the purpose of their existence how
an organization can make progress.
As I found brand name is very important factor in consumer buying behavior, thus it is
advised that PEL should work on the brand image. Although PEL has a strong brand
name, but it has to create much more stronger one, mainly through advertising, to
compete with Dawlance, Waves, and other international brands.
The company should add more features to their products. People are attracted towards a
product with unique features and something that would make the customers feel that they
have got their moneys worth.
The company should take measures to improve the quality of their products by improving
the process. Thus the company is advised to take steps towards improving the quality of
its products, other wise it will lose a lot of potential customers to their competitors.
To gain more competitive advantage over their competitors, PEL has to work on their
distribution network.
PEL more focus should be on electronic media to get competitive advantage over the
competitors. They have to increase their advertising expenditures.
The company must give more incentives to the dealers so that they remain loyal to the
company and promote the products.
The product line of PEL is not good as compared to others like Haier, Waves, Super Asia,
so its good for the company for more success if they work on it.
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PAK ELEKTRON
LIMITED
Page
67