Curriculum Vitae

PERSONAL INFORMATION

Muhammad Fahad Rizwan

Muhammad Fahad Rizwan

+0564764902
fahad.rzwn@gmail.com

skype fahad_rizwan
Sex Male | Date of birth 12/09/1991 | Nationality Pakistani

WORK EXPERIENCE
Sep 2013 to Oct 2015

IT support desk.
Keys Foundation.
Planning, installing and managing the newly deployed computer network.
Resolved problems, queries, emergencies and complaints affecting quality or availability of services.
Responded to technical, sensitive or complex inquires or service complaints.
Planned and coordinated the installation of software, hardware and data communication updates
and enhancements.
Pro-actively ensuring the protection of merchandise, property and assets.
Suggested future directions or new IT projects. Properly managed assigned areas for system
security, access involving external and internal access and recovery standards and procedures.
Interfaced with third party technical support vendors and support personnel.
Provided technical advice to IT staff and other departments on software, system, hardware, and data
communication.

Business or sector IT /Management/Planning

Jun 2012 to Aug 2012

Internship
ZONG (China Mobile Company Pakistan)
Engineering Department, VAS, Zong (CMPak) Headquarter, G9/4, Islamabad, Pakistan.

Jun 2011 to Aug 2011

Internship
PTCL (Pakistan Telecommunication Company Limited)
PTCL Exchange, 6th Road, Satellite Town Rawalpindi, Pakistan.

EDUCATION AND TRAINING

September 2009 to June 2013

Bachelors of Science in Electrical (Telecom) Engineering

COMSATS Institute of Information Technology, Islamabad Campus, Pakistan
Majors in Telecommunication

Page 1 / 3

Curriculum Vitae

Muhammad Fahad Rizwan

PERSONAL SKILLS
Mother tongue

Urdu

Other language(s)

English

UNDERSTANDING

SPEAKING

WRITING

Listening

Reading

Spoken interaction

Spoken production

C1/2

C1/2

C1/2

C1/2

C1/2

IELTS Overall Band Score: 7.5; CEFR Level: C1

Levels: A1/2: Basic user - B1/2: Independent user - C1/2 Proficient user
Common European Framework of Reference for Languages

Communication skills

Organisational / managerial skills

Job-related skills

Computer skills

Good communication skills acquired by arranging different events at college and university level.
Direct communication with the customer during customer complaints to understand and solve their
problems.
Being the team lead, it was one of my responsibilities to communicate between the vendor and my
team.
Planning (Efficiently planning daily tasks for my team).
Organisational (Organizing the daily audits, reports, files and tasks).
Leadership
Excellent interpersonal and presentation skills (continuous face to face and telephonic
communication, plus making presentable reports).
Pressure Handler (smooth sailing through tough days, completing the tasks well in time and
containing the pressure from the upper management so that my team dont have to face it).
Motivator (motivating and inspiring my juniors through dedication, hard work and by keeping a
friendly and calm environment).
Good command of Microsoft Office tools (MS Word and Power Point for making reports, I can do
data manipulation, charts, reporting in excel, I can setup Outlook on PC/Tablets/IPads/Smart Phones
etc ).
For emails, I can configure email filters, address book, contacts, calendar, and share them with other
users with appropriate permissions, I can setup online meetings, can backup and restore outlook,
move outlook data and setting from one device to another.
Troubleshooting skills (Windows installation, creating partitions, software and driver installation.
Theoretical understanding of CISCO devices and VOIP, FTP, DNS, SMTP, POP3, IMAP and routing
protocols like RIP, OSPF etc

ADDITIONAL INFORMATION

Page 2 / 3

Curriculum Vitae
Publications
Presentations
Projects

Conferences
Honours and awards
Memberships

Muhammad Fahad Rizwan

Translating instruction manuals for technicians and riggers.

Final year project presentation on DVB-T2.
Licence free frequency jammer.
Line tracking robot.
Unit Power Supply system.
House security system, switching the lights on and off by generating random undetectable
sequence.
Attended a couple of Model United Nations Conferences.
Prefect at college level.
Member of Virsa team as a co-director in Comsats University 2011/12.
Founding member of Rawalpindi heritage club and Margallah plantation society.

Page 3 / 3