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02.12.11
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01206123774_dsl@airtelbroadband.in
:
7005390977
2048kbps
01204315018
.airtelbroadband.in
First Level Troubleshooting
If your Internet not working please restart your computer & off / on the modem and wait
2 min. then start.
Aa
addfd
1. Red LED showing power: - If light not glowing checks your power plug and modem adaptor.
2. Yellow LED-showing Link: - If light is not glowing check the RJ11 cable, Splitter connection
and phone line (if line phone dead contact to phone dept.)
(SPLITTER CONNECTION)
3. Green LED showing data transfer: - If this light not blinking please on / off the modem.
4. Last Green LED showing computer to modem connectivity: -If light not display check USB / LAN
cable. (In XP you can enable the LAN/USB connection)
IP
Subnet
Gateway
DNS
192.168.1.2 To 254
255.255.255.0
192.168.1.1
202.56.215.55
202.56.230. 54
5. User of WiFi Router must ensure that the security settings (details on our website ) of their Wifi
Router have been properly enabled to allow only authentic users. The simplest and the fool proof
method is by inserting MAC no. of your Laptop/ mobile device in the ADSL Wifi Router and allows
using the authorized MAC only.
http://mail.airtelmail.in
Logon to mail.airtelmail.in
Fill-up the login ID (username) and password then submit
Click here to create email account.
You can add Email choose any user name and password, for check our account simply logon your
mail go to site mail.airtelmail.in OR Through outlook Express
Outlook Configuration
Follow these simple instructions to configure your Outlook Express: Open Outlook express
Click on tools and select Accounts
On the pop-up window internet accounts click on mail tab
Click on add and select mail, which opens up the internet Wizard
In the Display Name field type your name
Click next
In the internet Email address field, type your Airtel Email address as ('xyz@airtelmail.in')
Click next
In the email server name field, select the following from the drop-down menu:
FTN No.
Date
Problem
Reported
Resolution
Provided
Engineer
Name