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16
Managing Retailing,
Wholesaling,
and Logistics
Chapter Questions
16-2
6/18/2015
Retailing
16-3
Specialty store
Department store
Supermarket
Convenience store
Discount store
Off-price retailer
Superstore
Catalog showroom
16-4
6/18/2015
Self service
Self selection
Limited service
Full service
16-5
Nonstore Retailing
Direct selling
Direct marketing
Automatic vending
Buying service
16-6
6/18/2015
16-7
Franchising System
16-8
6/18/2015
Changes in the
Retail Environment
New retail forms and combinations
Competition between store-based and nonstore-based retailing
Growth of giant retailers
Decline of middle market retailers
Growing investment in technology
Global profile of major retailers
Growth of shopper marketing
16-9
Target market
Product assortment
Procurement
Prices
Services
Store atmosphere
Store activities
Store experiences
Communications
Location
16-10
6/18/2015
Prepurchase services
Postpurchase services
Ancillary services
16-11
Store Atmosphere
and Experiences
16-12
6/18/2015
16-13
Location Decision
16-14
6/18/2015
16-15
Wholesaling Functions
Selling and
promoting
Buying and
assortment building
Bulk breaking
Warehousing
Transportation
Financing
Risk bearing
Market information
Management
services and
counseling
16-16
6/18/2015
Merchant
Full-service
Limited-service
Brokers and agents
Manufacturers
Specialized
16-17
16-18
6/18/2015
16-19
What are
Integrated Logistics Systems?
An integrated logistics system (ILS)
includes materials management, material
flow systems, and physical distribution,
aided by information technology.
16-20
10
6/18/2015
Market Logistics
Sales forecasting
Distribution
scheduling
Production plans
Finished-goods
inventory decisions
Packaging
In-plant
warehousing
Shipping-room
processing
Outbound
transportation
Field warehousing
Customer delivery
and servicing
16-21
16-22
11
6/18/2015
16-23
Transportation Factors
16-24
12
6/18/2015
Walmart
16-25
For Review
16-26
13