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eads
Benefits of BPM
Simplifying business processes to drive effectiveness,
efficiencies and agility.
Managing risks and me...
13 of 103
Implementing BPMN 2.0 with Microsoft Visio
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Goutama Bachtiar
Goutama Bachtiar, Advisor, Consultant, Auditor, Content Producer
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Published on Mar 19, 2015
Designed for four-day workshop with Developers, Application Support, Business An
alysts and Enterprise Architects as the participants.
Published in: Technology
License: CC Attribution-NonCommercial License
5 Comments
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KiranMahapatroS
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EricPohlmann Eric Pohlmann
Hello Mr. Bachtiar. May I have a copy as well (epohlmann@gmx.de). Thank you in a
dvance. Sincerely, Eric Pohlmann
1 month ago
gt80 gt80
Hello Mr. Bachtiar. May I have a copy as well (dear.seancho@gmail.com). Thank yo
u in advance. Sincerely, Sean
3 months ago
BrahimDERARDJA Brahim DERARDJA , Software Engineer chez Multinational at Multin
ational
Hi Gautama Bachtiar, Is it possible for you to email this file to me, i'm for tr
aining bpmn 2.0 and vision for re-modeling all business process of our company t
hank you very much. My email address is : b_derardja@esi.dz, Braham Derardja
4 months ago
AngelicaNieman Angelica Nieman , Business Analyst at Ctrack at Ctrack

Hi Gautama Bachtiar, Is it possible for you to email this file to me, I would li
ke to keep for future reference as I feel your explanation is understandable. My
email address is: angelicanieman@icloud.com, Regards Angelica Nieman
5 months ago
susan2187 Susan Oktaviani Bangun , Business Process Improvement at PT Mahadana
Dasha Utama
Dear Mr Gautama, Could i get this file? I hope you want to share, here is my ema
il : susanoktaviani.ipb@gmail.com . Thank you so much.
7 months ago
Implementing BPMN 2.0 with Microsoft Visio
1. Implementing BUSINESS PROCESS MODEL AND NOTATION (BPMN) 2.0 with Microsoft Vi
sio Developed and Lead by Goutama Bachtiar March 2015 Image: jcosd.com
2. Session Agenda
Understanding BPMN 2.0 Valuing BPMN Concepts and High Level Ma
p Exploring Microsoft Visio 2003 Professional Edition
Utilizing BPMN Methods and
Style Comprehending Pools, Subprocesses, and Hierarchical Modeling
Valuing Coll
aboration and a "Complete" Top-Level Diagram Leveraging Events Overview and Usin
g Timer Events Sending, Receiving, and Using Message Events March 2015BPMN 2.0 2
3. Session Agenda (cont d)
Using Error, Event Subprocesses, and the Other Level 2
Events Working with Branching and Merging
Utilizing Iteration
Following the Rule
s and Next Steps Validating BPMN Diagram
Navigating BPMN Certification March 201
5BPMN 2.0 3
4. Understanding BPMN 2.0
5. What is BPMN all about? A graphical notation to facilitate the understanding
of the performance collaborations and business transactions inside and between t
he organizations.
Objective: To ensure businesses and human resources understand
themselves Enable organizations to adjust to new internal and B2B business circ
umstances quickly March 2015BPMN 2.0 5
6. What is BPMN all about? (cont d) March 2015BPMN 2.0 6Image: giffy.com
7. Start with BPM First Definition Business Process Management is Management and
improvement of an organization end-to-end enterprise business processes.
Some p
oint of views A process of managing your business processes. A management discip
line. A technology or set of technologies. A rapid application development frame
work. Objectives Clarity on strategic direction Alignment of the organizational
resources Increased discipline in daily operations March 2015BPMN 2.0 7
8. Open Management Group OMG is an international, open membership, not-for-profi
t computer industry standards consortium (www.omg.org).
Task Forces develop mode
ling and integration standards for a wide range of technologies. OMG's Model Dri
ven Architecture (MDA) supports complete application lifecycle from design, deve
lopment and deployment, maintenance and evolution. Modeling standards Unified Mo
deling Language (UML) BPMN Systems Modeling Language (OMG SysML) March 2015BPMN
2.0 8
9. Open Management Group (cont d)
Objective Enable powerful visual design for soft
ware structure and behavior, processes in software and business. Middleware stan
dards and profiles based on Common Object Request Broker Architecture (CORBA) an
d support a wide variety of industries. March 2015BPMN 2.0 9
10. Process Improvements Target inefficient or ineffective processes in deliveri
ng what customers require. Efficient is when the resources consumed at the minim
um possible levels.
Effective is able to deliver products or services according
to specifications. March 2015BPMN 2.0 10
11. BPM Framework March 2015BPMN 2.0 11
12. Benefits of BPM Using process-enabled achievement of strategic objectives. A
ccelerating time to market.
Delivering improvements in cost, productivity, timel
iness and quality. Improving customer service levels and increasing customer sat
isfaction. Transferring knowledge to ensure that customer teams achieve the nece
ssary competence and autonomy to maintain and develop future capabilities. March
2015BPMN 2.0 12
13. Benefits of BPM
Simplifying business processes to drive effectiveness, effic
iencies and agility. Managing risks and meeting compliance regulations.
Providin
g greater visibility into your organizational performance. Introducing new proce
ss designs faster. Reducing costs.
Generating new revenue streams.
Improving exi

sting revenue streams. March 2015BPMN 2.0 13


14. BPM vs BPI March 2015BPMN 2.0 14
15. BPM vs BPI BPI
Initiatives typically imply projects.
A set of one-time uniqu
e improvements in redesigning or fixing a process. Common methodologies: Six Sig
ma, Lean, Total Quality Management (TQM) and Business Process Reengineering (BPR
). BPM Ongoing commitment to meeting organization's performance goals by managin
g its processes.
A continuous, feedback loop to ensure organization's business p
rocesses aligned to strategy and expectations.
May employ common BPI methodologi
es but it does not imply organization is committed to BPM practice. March 2015BP
MN 2.0 15
16. Steps in Implementing BPM
Aligning Processes with Business Strategy
Discover
ing and Modeling Processes Measuring Processes
Analyzing and Benchmarking Proces
ses Harvesting Policies and Rules
Improving Processes
Managing the Changing of a
Culture Governance and Decision Making
Deploying Technology March 2015BPMN 2.0
16
17. BPM Approach Traditional: Capturing processes from organization perspective,
not from customer s Start to finish without a focus on outputs which are more imp
ortant to the customer. Lack of understanding of the customer's expectation New:
Start from end to beginning. Identify customer Identify outputs of interest to
the customer Identify customer's expectation (time, cost and quality) March 2015
BPMN 2.0 17
18. BPM Approach In Details
Peel away top-level complexity by creating hierarchi
cal levels on the sub-processes. Be mindful each sub-process must have a custome
r, an output and a customer expectation (time, cost and quality).
Determine and
measure the performance metrics. Examples of the metrics: o Cycle time o Defect
rate o Stock-out o Variance to promise date o Variance to promise budget. March
2015BPMN 2.0 18
19. Valuing BPMN Concepts and High Level Map
20. BPMN Users High level for business users Should be able to easily read and u
nderstand a BPMN business process diagram.
Lower level for process implementers
Adorn a business process diagram with further detail in order to represent the p
rocess in a physical implementation. BPMN is targeted at users, vendors and serv
ice providers that need to communicate business processes in a standard manner.
March 2015BPMN 2.0 20
21. BPMN Elements March 2015BPMN 2.0 21
22. BPMN Elements (cont d) March 2015BPMN 2.0 22
23. BPMN Elements (cont d) March 2015BPMN 2.0 23
24. BPMN Elements (cont d) March 2015BPMN 2.0 24
25. BPMN Elements (cont d) March 2015BPMN 2.0 25
26. BPMN Elements (cont d) March 2015BPMN 2.0 26
27. BPMN Elements (cont d) March 2015BPMN 2.0 27
28. BPMN Elements (cont d) March 2015BPMN 2.0 28
29. BPMN Elements (cont d) March 2015BPMN 2.0 29
30. BPMN Elements (cont d) March 2015BPMN 2.0 30
31. BPMN Elements (cont d) March 2015BPMN 2.0 31
32. BPMN Elements (cont d) March 2015BPMN 2.0 32
33. BPMN Elements (cont d) March 2015BPMN 2.0 33
34. BPMN Elements (cont d) March 2015BPMN 2.0 34
35. Wrapping-Up BPMN Elements March 2015BPMN 2.0 35Image: bpmb.de
36. Wrapping-Up BPMN Elements (cont d) March 2015BPMN 2.0 36Image: bpmb.de
37. Wrapping-Up BPMN Elements (cont d) March 2015BPMN 2.0 37Image: bpmb.de
38. Wrapping-Up BPMN Elements (cont d) March 2015BPMN 2.0 38Image: bpmb.de
39. Wrapping-Up BPMN Elements (cont d) March 2015BPMN 2.0 39Image: bpmb.de
40. Wrapping-Up BPMN Elements (cont d) March 2015BPMN 2.0 40Image: bpmb.de
41. Wrapping-Up BPMN Elements (cont d) March 2015BPMN 2.0 41Image: bpmb.de
42. Conversation March 2015BPMN 2.0 42Image: bpmb.de
43. Conversation Diagram March 2015BPMN 2.0 43Image: bpmb.de
44. Collaboration Diagram March 2015BPMN 2.0 44Image: bpmb.de
45. Choreographies March 2015BPMN 2.0 45Image: bpmb.de
46. Choreography Diagram March 2015BPMN 2.0 46Image: bpmb.de

47. Choreography Diagram (cont d) March 2015BPMN 2.0 47Image: bpmb.de


48. March 2015BPMN 2.0 48Image: bpmb.de
49. March 2015BPMN 2.0 49Image: bpmb.de
50. Simple BPMN Flow Naming Tasks: the [verb] + [object] pattern i.e. "acquire g
roceries," not "first take care of shopping for groceries."
Naming Events: somet
hing already happened regardless of the process (catching events) or process res
ult (throwing events). The [object] and make the [verb] passive in voice. March
2015BPMN 2.0 50
51. Simple BPMN Flow Naming Tasks: the [verb] + [object] pattern i.e. "acquire g
roceries," not "first take care of shopping for groceries."
Naming Events: somet
hing already happened regardless of the process (catching events) or process res
ult (throwing events). The [object] and make the [verb] passive in voice. March
2015BPMN 2.0 51
52. Another Examples Let s take a look at the next slides. March 2015BPMN 2.0 52
53. March 2015BPMN 2.0 53
54. March 2015BPMN 2.0 54
55. Exploring Microsoft Visio 2013 Professional Edition
56. BPMN Enablement in Visio Microsoft Visio 2013 Professional Edition March 201
5BPMN 2.0 56Image: packtpub.com
57. BPMN Enablement in Visio (cont d) Microsoft Visio 2010 Premium Edition March 2
015BPMN 2.0 57Image: blogs.msdn.com
58. Themes, Effects and Variants March 2015BPMN 2.0 58
59. Faster Diagrams March 2015BPMN 2.0 59
60. Speedy Diagram Generation March 2015BPMN 2.0 60
61. Standardize Process Notations March 2015BPMN 2.0 61
62. Validate Process for Compliance March 2015BPMN 2.0 62
63. Diagram Anywhere March 2015BPMN 2.0 63
64. More Shapes to Support 36 Task shapes and 108 variations on the Task shape n
ot shown.
64 types of Collapsed Sub-Process and 64 types of Expanded Sub-Process
shapes. In total, Visio support about 360 graphically different BPMN shapes. Ma
rch 2015BPMN 2.0 64
65. Sharing Diagram with Visio Services
Visio Services is part of Microsoft Shar
ePoint and Microsoft SharePoint Online in Office 365 Enterprise
What needed: Vis
io document stored in SharePoint and a browser No Visio client is required Same
diagram in browser like in Visio client including themes and cool effects
Introd
uces Visio file format (.VSDX) as native file in Visio 2013. Still support VDW (
Visio Drawing for Web as Visio 2010 Professional/Premium file format and SharePo
int Server 2010 with SS). March 2015BPMN 2.0 65
66. Collaborations on Diagram
Comments to the diagram and see others comments. C
omment using Visio client and browser at the same time. March 2015BPMN 2.0 66
67. Monitoring Process Performance March 2015BPMN 2.0 67
68. Utilizing BPMN Methods and Style
69. Comprehending Pools, Subprocesses, and Hierarchical Modeling
70. Valuing Collaboration and a "Complete" Top-Level Diagram
71. Leveraging Events Overview and Using Timer Events
72. Sending, Receiving, and Using Message Events
73. Using Error, Event Subprocesses, and the Other Level 2 Events
74. Ad-Hoc Subprocess
Executed in any order, Executed several times, or
Skipped.
March 2015BPMN 2.0 74Image: camunda.org
75. Interrupting Intermediate Event March 2015BPMN 2.0 75Image: camunda.org
76. Interrupting Intermediate Event (cont d)
The token moves to task 1, which star
ts accordingly.
If event 1 occurs while task 1 is being processed, task 1 is imm
ediately canceled, and the token moves through the exception flow to task 3. On
the other hand, if event 1 does not occur, task 1 will be processed, and the tok
en moves through the regular sequence flow to task 2.
If event 1 occurs only aft
er task 1 completes, it will be ignored. March 2015BPMN 2.0 76
77. Non-Interrupting Intermediate Event March 2015BPMN 2.0 77Image: camunda.org
78. Non-Interrupting Intermediate Event (cont d)
The token moves to task 1, which
starts accordingly.
If event 1 occurs while task 1 is being processed, the token
is cloned. Task 1 continues to be processed while the second token moves to tas

k 3, which is now also processed. This procedure may even take place repeatedly,
that is, the event can occur many times. Each occurrence results in another clo
ned token.
If event 1 does not occur, task 1 will be completed, and the token mo
ves through the regular sequence flow to task 2.
If event 1 occurs only after ta
sk 1 completes, it ceases to matter. March 2015BPMN 2.0 78
79. Signal It is addressed to a not specific recipient.
Anyone received it might
wants to react. March 2015BPMN 2.0 79Image: camunda.org
80. Working with Branching and Merging
81. Understanding Compensation March 2015BPMN 2.0 81Image: camunda.org
82. Understanding Compensation (cont d) March 2015BPMN 2.0 82Image: camunda.org
83. Utilizing Iteration
84. Multiple Event March 2015BPMN 2.0 84Image: camunda.org
85. Following the Rules and the Next Steps
86. Termination March 2015BPMN 2.0 86Image: camunda.org
87. Link March 2015BPMN 2.0 87Image: camunda.org
88. Validating BPMN Diagram
89. Why and How To Do It? Using 76 built-in rules supplied by Microsoft Visio. B
PMN rule set shares some connectivity rules used for flowcharts includes BPMN 2.
0 specific rules.
Go to Process tab, in Diagram Validation group, click Check Diag
ram button. If no error then Diagram validation is complete. No issues were found
in the current document.
If error then as shown below: March 2015BPMN 2.0 89
90. Navigating BPMN Certification
91. What It Is All About Name Object Management Group (OMG) Certified Expert in
BPM 2 (shortly known as OCEB 2).
Consists of five examinations Fundamental level
Expert level (Business and the other Technically- Oriented)
25 experts from top
BPM companies and well-known independent consultants design OCEB topical covera
ge and wrote the exam questions. All tests shall be taken at PearsonVUE Testing
Centre March 2015BPMN 2.0 91
92. BPMN Certification (cont d) March 2015BPMN 2.0 92
93. OCEB 2 Fundamental Exam It covers: Business Goals, Objectives
Business Proce
ss Concepts and Fundamentals Business Process Management Concepts and Fundamenta
ls Business Motivation Modeling
Business Process Modeling Concepts Business Proc
ess Modeling Skills
Process Quality, Governance, and Metrics Frameworks March 20
15BPMN 2.0 93
94. OCEB 2 Business Intermediate It covers:
Intermediate Business Motivational M
odeling Business Process Modeling with BPMN
Decision Management and Modeling wit
h DMN: Business Rules Approach and Shared Business-Wide Vocabulary
Business Proc
ess Management Knowledge and Skills
Process Quality and Governance Frameworks Ma
rch 2015BPMN 2.0 94
95. OCEB 2 Business Intermediate (cont d) Details
Duration: 105 minutes for Englis
h-speaking countries. 135 minutes for all others. Exam Fee: US$200 for English-s
peaking countries. US$210 for all others. Questions: 90. Min. Passing Score: 59
correct responses. Prerequisites: OCEB 2 Fundamental. March 2015BPMN 2.0 95
96. OCEB 2 Technical Intermediate It covers:
Business Process Management Awarene
ss Business Process Modeling with BPMN
Workflow Patterns
Business Rules
IT Infra
structure and Business Process Monitoring and Managing Processes March 2015BPMN
2.0 96
97. OCEB 2 Technical Intermediate (cont d) Details
Duration: 90 minutes for Englis
h-speaking countries and all others. Exam Fee: US$200 for English-speaking count
ries and all others. Questions: 90.
Min. Passing Score: 63 correct responses.
Pr
erequisites: OCEB 2 Fundamental. March 2015BPMN 2.0 97
98. OCEB 2 Business Advanced It covers: Aligning BPM with Enterprise goals and r
esources Advanced Business Process Modeling with BPMN
Management of BPM programs
Advanced Change Management
Compliance and Assurance Advanced Topics in Process
Improvement March 2015BPMN 2.0 98
99. OCEB 2 Business Advanced (cont d) Details
Duration: 90 minutes for English-spe
aking countries. 120 minutes for all others. Exam Fee: US$200 for English-speaki
ng countries. US$210 for all others. Questions: 90.
Min. Passing Score: 59 corre
ct responses. Prerequisites: OCEB Business Intermediate. March 2015BPMN 2.0 99
100. OCEB 2 Technical Advanced It covers:
Business Process Management Awareness

Advanced Business Process Modeling with BPMN


Understanding Metamodeling Concepts
Enterprise Architecture
Business Rules
Implementation and Integration Vendor Se
lection and Marketplace Topics March 2015BPMN 2.0 100
101. OCEB 2 Technical Advanced (cont d) Details
Duration: 90 minutes for English-s
peaking countries and all others. Exam Fee: US$200 for English-speaking countrie
s and all others. Questions: 90. Min. Passing Score: 70 correct responses.
Prere
quisites: OCEB Technical Intermediate. March 2015BPMN 2.0 101
102. Image: newyork.com 102
103. image: hyattplacewaikikibeach.com
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