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Nataraja B

Karnataka, India
Cisco ID No: CSCO12425729
A result-driven IT professional with above 4.8 years of experience in the engineering, administration and support of
information system. In-depth expertise in the implementation, analysis, optimizing, troubleshooting and documentation of
LAN/WAN network systems. Strong hands on technical knowledge with CCNP (SWITCH), CCNA certification. Proven ability to
lead and activate project teams to ensure success. Track record for diagnosing complex, problems and consistently delivering
effective solution.

Technical skills
Capable to administer networks, troubleshoot appliances, and good experience of internet technologies
Hands on experience in Cisco Routing, Switching.
Routing protocols: RIP, IGRP, EIGRP, OSPF, BGP and static route.
Network Switching: VLAN, VTP, STP, RSTP, L2, L3 & Ether Channel.
Network protocols and technologies: TCP/IP, NAT/PAT, DNS, DHCP, HSRP, VRRP, basics of VPN and MPLS.

Good analytical & troubleshooting skills over Leased Lines, MPLS and Broadband Links
Manage simple to mid-range Hardware/Software problems and backup and archiving data.
Windows XP/Vista/7/ Server 2003, 2008 Administration & Active Directory, Unix and Linux platforms.
Experience with the network monitoring tools HP NNM, WhatUpGold.
Hands on experience in Hardware assembly, maintenance and troubleshooting.
Very good experience using MS Office applications and using them to prepare all types of reports.

Work Experience
1. Company: HP INDIA Enterprises PVT LTD.
Project: Uco Bank CBS.
Payroll1: Innova Solutions Pvt Ltd. (www.innovasolutions.com).
Payroll2: Sagezza India Pvt Ltd. (www.sagezza.com).

Dec2014 till
Jan2016 till
Dec2014 Dec2015

Designation: Network Engineer.

Description: Maintaining UCO Bank MPLS link connectivity as well as Backup links like ISDN,CDMA and VSAT .Also
supporting major links of UCO Bank (DC-DR connectivity ,Core links ,FSS link ).Supporting network issue ,routing problem,
switching problem and Solve BGP issue, Solve the IP access problem. Clear IPSEC Crypto of WAN links. Escalation support,
client &vendor relationship, New Router and Switch installation and configuration.

Part of network operation team responsible for monitoring and troubleshooting backbone network with L2 Level of

Installing and configuration of Cisco Routers (1800, 1900. 3900, 7000, 7500 and ASR 1002 Series).

Installing and configuration of Cisco switches (Catalyst 2950, 2960, 3550, 3750).
Configuring and troubleshooting Routing protocols: RIP, IGRP, EIGRP, OSPF, BGP, MPLS and static route.
Configuring and troubleshooting Network Switching protocol : VLAN, VTP, STP, RSTP, L2, L3 & Ether Ch annel

Provide on-site and remote support for escalated problems and service requests to various client and maintain high
score of customer satisfaction

Following up with ISPs for last mile links & resolve the issue within SLA & reports the same to the Customers and
project documentation & Inventory Management.
Planning, scheduling and implementing change requests, such as IOS upgrade and hardware replacement

Network design and establishment, including LAN, WAN solutions, etc, Commissioning, Testing and Troubleshooting

Leased Lines, MPLS Backbones, Broadband Links.

2. Company: TATACOMMUNICATIONS LTD. Bangalore.

Aug 2012 Dec 2014

Project: Internet Datacenter Operations

Payroll1: Prompt Personnel Consultancy Service PVT LTD. (www.promptperssonel.com)
Payroll1: Adecco India PVT LTD, Bangalore. (www.adecco.co.in)

Oct 2013 Dec 2014

Aug2012 Sept2013

Designation: Associate Engineer.

Description: Maintaining link connectivity of different collocated customers .Supporting Remote Hand Support (RHS) for
national and international customers. Supporting network issue ,routing problem, switching problem. And also supporting for
mounting & demounting of different network devices like servers, routers, switches ect. And monitoring the Incident
Management for collocated customers. Escalation support, client &vendor relationship, New Router and Switch installation
and configuration.

Providing L1/L2 Technical support for IDC (Internet Data Center) customers.

Part of network operation team responsible for monitoring and troubleshooting backbone network.

Providing Remote Hand Support(RHS) to National and International customer having their
Co- located servers and Network devices in Data Centre.

Monitoring and Maintaining Network connectivity for IDC co-located servers.

Coordinating with customers and providing support on occasion of new server implementation and providing Network
connectivity to it.

Maintaining the billing sever by adding the customer IPs and Bandwidth details and Taking the customer billing
report and forward to the billing team.

Maintaining clients in terms of call handling, case handling and emails and end to end follow-up on the cases, proper
shift handovers with updates.

Providing Network connectivity from switch to workstations.

Configuration of VLAN and Inter VLAN Routing.

Providing LAN connectivity and troubleshooting LAN problems of RHS customers.

Preparing and reviewing the Data Usage reports of all the collocated customers on regular basis.

Sending Weekly/Monthly SOR, Uptime reports to management and Handling Incident/Change management.

Performing backup of configuration and restoring of L2 and L3 devices on regular basis.

Handling onsite support to NOC to trouble shoot the Data Center IT Networks & connectivity.

4. Sahara InfoTech (Shimoga, Karnataka, India).

May2011 to July 2012

Designation:System Engineer

Monitoring & troubleshooting the LAN & WAN. Handling daily network problem calls from the customer & trouble

shoot them accordingly.

Installing & configuring routers, network switches & monitoring network.
Antivirus installation, Manage IP address, troubleshot of Printers of multiple Customers.
Operating office equipment, PC technical support for office end-users.
Installing different applications & Programs for (Desktops- Laptops).
Implementation of LANs in clients site, Problem analysis and troubleshooting. Proactive communication with clients

and provide technical support. Analyze and design clients network requirements.
Repairing & maintaining Servers, Computers & Laptops (Hardware Software).

3. Nutek India PVT Ltd (Bangalore, India)

Designation:O & M Engineer

Installation and integration of BTS.

Coordinating with vendors for any type of troubleshooting in BTS or BSC on site.

Configuration and commissioning of BSC.

Transmission O&M. and E1 provisioning. Intercom IDR & ISR

Quality inspection.

Drive test for CDMA operator.

Personal information

: Nataraja B

Date of Birth

: 29th of March, 1986

Place of Birth : Shimoga Karnataka.


: Indian.

Marital Status : Single.


: H7808092


: +91 9738346503

Cisco ID

: CSCO12425729


: nataraja.basappa@gmail.com

2010 - B.E. in Telecommunication from VTU, Belgaum, Karnataka, India
2006 - Diploma in Electronics and Communication from DTE Karnataka, India
2003 - PUC From Government PU College Sagar, Shimoga, Karnataka, India
2001 - SSLC Government High School Sorab, Shimoga, Karnataka, India

Cisco Certified Network Associate(CCNA)
Pursuing Cisco Certified Network Professional (CCNP) SWITCH
S-141 Security Awareness Fundamentals (Tata Communications) for 2012 & 2013.

Communication Skills
Collaborative and able to work in a team.
Ability to learn new tasks.
Pro-active & self-motivated.
Ambitious, patient, hard working.
Excellent organizational and planning skills, Innovative problem solving approach.

May 2010 to Jan2011

Able to communicate and negotiate at all levels having a mature logical approach to work.

Kannada: (Mother Tongue).
English: Very Good (speaking and writing).
Hindi: Very Good (speaking and writing).

I hereby declare that all the information given above is correct as per my knowledge.