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May 2005

Volume 74
Number 5
United States
Department of Justice
Federal Bureau of Investigation
Washington, DC 20535-0001

Robert S. Mueller III


Director

Contributors’ opinions and statements Features


should not be considered an
endorsement by the FBI for any policy,
program, or service.
The FBI National Academy Innovations in their profession require
1
The attorney general has determined
that the publication of this periodical is
By Troy Lane law enforcement officials to seek
necessary in the transaction of the opportunities for advanced training.
public business required by law. Use
of funds for printing this periodical has
been approved by the director of the
Office of Management and Budget.

11
Coordinated Terrorist Attacks For emergency responders, coordinated
The FBI Law Enforcement Bulletin By Brian K. Houghton attacks bring not only greater danger to
(ISSN-0014-5688) is published the public they serve but also the
monthly by the Federal Bureau of and Jonathan M. Schachter potential that responders themselves
Investigation, 935 Pennsylvania
Avenue, N.W., Washington, D.C. may be targeted.
20535-0001. Periodicals postage paid
at Washington, D.C., and additional

27
Physical Fitness By addressing several important issues,
mailing offices. Postmaster: Send
address changes to Editor, FBI Law By Daniel E. Shell department leaders can properly plan an
Enforcement Bulletin, FBI Academy, effective physical fitness program for
Madison Building, Room 201, their officers.
Quantico, VA 22135.

Editor
John E. Ott
Associate Editors
Cynthia L. Lewis
Departments
David W. MacWha
Bunny S. Morris
Art Director
Denise Bennett Smith
7 Focus on Community 20 Police Practice
Assistant Art Director
Policing Productivity Analysis for
Stephanie L. Lowe Community Partnerships Basic Police Patrol Activities
This publication is produced by
members of the Law Enforcement
17 The Bulletin Honors 25 ViCAP Alert
Communication Unit, Training and Unidentified Homicide Victim
Development Division. 18 Bulletin Reports
Internet Address
School Safety 26 Book Review
leb@fbiacademy.edu Drugs Common Sense
Victims Police Supervision
Cover Photos
© Kurt Crawford Training
Send article submissions to Editor,
FBI Law Enforcement Bulletin,
FBI Academy, Madison Building,
Room 201, Quantico, VA 22135.

ISSN 0014-5688 USPS 383-310


Personal and Departmental
Benefits of Continuing Education
The FBI National Academy Experience
By TROY LANE

W
© Kurt Crawford

hy would experi- that can enhance the service


The wisest mind has something
yet to learn.
enced, high-ranking they provide to their communi-
law enforcement of- ties? Do the advantages of
—George Santayana ficers leave their jobs, families, such continuing education
(1863-1952), and the communities they serve outweigh the potential difficul-
U.S. philosopher to spend 10 weeks in a remote, ties associated with leaders
Spartan environment that offers absent from their posts for
mental, emotional, and physical nearly 3 months?
challenges that many may not The need to remain abreast
have faced in some time? What of innovations in their profes-
benefits would such an experi- sion prompts executives to seek
ence hold for command-level opportunities for advanced
personnel who have endured the training. Many effective con-
rigors and inherent dangers of tinuing education programs
their profession? What can they exist for members of the law
bring back to their agencies enforcement community. The

May 2005 / 1
FBI has offered one for the past Academy with FBI agent train- • within a certain height-
70 years, which began small but ees, in-service students, and weight standard;
developed into a highly re- academy faculty and staff.1 In • mentally and physically
garded management training addition, the DEA houses its capable of performance;
tool. academy nearby and uses many
of the same amenities. As with • at least the rank of lieutenant
OVERVIEW other institutions of higher (or equivalent); and
OF PROGRAM learning, the NA lodges stu- • willing to remain in the field
Director J. Edgar Hoover dents in dormitory rooms and of law enforcement for at
started the FBI National Acad- provides them with a wide array least 3 additional years.
emy to increase the profession- of services, including a dining For heads of agencies, their
alism and training of local law hall, library, pool, television governing bodies or officials
enforcement officers nationwide rooms, computer labs, and must nominate them. A city
in response to growing prob- shopping areas. council member, mayor, or city
lems faced throughout the manager would select a chief of
country. Founded on July 29, Selection Process police, whereas a county com-
1935, with 23 students in How do law enforcement missioner or similarly appointed
attendance, the National Acad- officers get selected to attend official would choose a sheriff.
emy (NA) currently provides a the NA? First, they must be— Next, agencies obtain offi-
wide range of leadership and • nominated by the heads of cial applications from their local
specialized training, as well as their agencies; FBI offices. Nominees must
an opportunity for professionals complete the extensive forms
to discuss ideas, techniques, and • at least 25 years of age;
and have them signed by their
experiences. • duly sworn officers in chief executives. Then, they
Officers attending the NA federal, state, or local law return them to the FBI, which
share the facilities of the FBI enforcement agencies; checks the applications for com-
pleteness and places the candi-
dates’ names on a waiting list.
When openings occur, the


FBI informs applicants of their
selection to attend the academy,
Many effective pending results of a thorough
continuing education background investigation and
programs exist for physical examination to deter-
mine their ability to perform
members of the law strenuous physical activity.
enforcement Upon completion of these two
community.


phases, the NA schedules the
candidates for an upcoming
session. The entire process
Captain Lane serves with the Kansas State
can take as much as a year to
University Police Department in Manhattan. complete.

2 / FBI Law Enforcement Bulletin


Academy Training
Once selected to attend
the NA, applicants receive a
lengthy list of available classes.
With the exception of physical
training, the University of
Virginia accredits all courses
and awards college credit to
students who successfully
complete them. For certain
classes, the university bestows
graduate level credit for officers
with bachelor’s degrees.
Students must attend one
class in legal matters (except
foreign students), behavioral
science, law enforcement agent trainees wear similar Night allows foreign attendees
communication, leadership, uniforms. to showcase their homelands.
forensic science, and physical In addition to physical train- Often, these students dress in
training (a noncredit course) ing classes, students are encour- traditional attire, prepare native
and can earn up to 19 credit aged to participate in the FBI food and drink, and invite
hours. While numerous courses Fitness Challenge, a set of in- foreign delegates currently in
are available in each of these creasingly difficult and demand- the United States to help edu-
subjects (except physical train- ing physical endurance events.2 cate their classmates about their
ing), students may select only Weekly sessions, named after countries.
one class per area. The program characters or objects in The Students receive all of this
also offers other noncredit Wizard of Oz, start with a 1.8- training at no cost to their
courses. In addition, the NA mile run called Not in Kansas agencies. The sponsoring
hosts a weekly Enrichment Anymore and end with the department only has to continue
Night wherein a variety of Yellow Brick Road, a 6.1-mile paying the salary of the officer
speakers give presentations on run and obstacle course. All attending. The NA provides the
various law enforcement-related students who complete the Fit- funds for housing, dining, and
topics, such as risk manage- ness Challenge receive a yellow travel. Students or their spon-
ment, cults, and terrorism. brick, which some alumni list as soring agencies only have to
Monday through Friday, a valued memento. cover personal expenses and
students attend classes, set in Besides providing a variety the price of uniforms.
2-hour blocks. They must wear of courses, the NA also broad-
mandatory dress uniforms, ens the experience with several Alumni Association
consisting of color-coordinated group outings, such as visits to All NA graduates can join
shirts and khaki pants, during national landmarks in Washing- the FBI National Academy
business hours on weekdays, ton D.C., and nearby police Associates, a professional,
even when not in class. FBI departments. The International worldwide organization. These

May 2005 / 3
alumni continue to provide agree with the immediate of attending the NA. However,
localized training and, once a answer of improving law networking—the ability to reach
year, host a national conference. enforcement standards, knowl- out and contact officers from
Members exert considerable edge, and cooperation through- different departments through-
professional influence as lead- out the world, the author de- out the world—ranked the high-
ers in organizations, such as the cided to ask his fellow est. Time away from homes,
International Association of graduates what they specifically families, and the rigors of work
Chiefs of Police, the National considered as the major per- and daily life also represented
Sheriff’s Association, the sonal and departmental benefits important parts of the experi-
National Organization of Black of participating in the program.3 ences of many graduates. They
Law Enforcement Officers, the For him, networking repre- formed friendships, found new
International Association of sented the greatest personal ideas for work, changed their
Women in Policing, and the benefit. After all, as public lifestyles and attitudes, ad-
National Association of State servants, officers may strive to vanced their careers, and im-
Directors of Law Enforcement. perform their duties better or proved their academic stand-
One of every five active-duty provide superior service, but ings. Many, subjected to diverse
graduates now heads a law they do not compete for a cultures different from their
enforcement agency, and most market of customers. Therefore, own, came away with a better
alumni participate in the train- they share their ideas freely and understanding of the challenges
ing-oriented organization. look to others for new ones. facing all members of the law
enforcement profession, regard-
ATTENDANCE BENEFITS Personal Benefits less of their jurisdictions.
What are the personal and The author received a di-
professional benefits of attend- verse range of responses to the Networking
ing the NA? While most would question of personal benefits Aligning themselves with
other professionals throughout
the world who share the same
profession proved an immense
benefit. As one graduate ex-
plained, “From an administra-
tive perspective, the value in
sending other command officers
to the academy is to broaden
their understanding of law
enforcement from a national
point of view to make them
realize that most of the prob-
lems they face have been faced
by others who probably came
up with some sort of good way
to address it.” For example, if
a department is considering
© Brian Boetig implementing a new procedure

4 / FBI Law Enforcement Bulletin


or looking for equipment to
help in records management,
no doubt one of the many active
or retired NA alumni has “been
there, done that.” If officers
need directions to a state lab-
oratory or training location, no
doubt nearby graduates can
help. Often, they open their own
homes to others based simply
on the fact that the requestor is
a fellow graduate. As an alum-
nus said, “There is an unwritten
trust between National Acad-
emy brethren that can’t be
matched by any other organiza-
tion.” Another summed up his
experience as “breakfast with alumnus stated, “My family life rewarding benefits from attend-
an officer from China, lunch has become better on all differ- ing, they did acknowledge that
with an officer from Korea, ent levels. I learned to commu- graduating from the NA helps
and dinner with an officer from nicate with my wife, she learned a law enforcement officer’s
England—in other words, the how to become more indepen- career. One said, “Most city
extension of contacts all over dent, and my kids learned to managers will not even consider
the world.” appreciate their father a little chief candidates unless they
more.” have been to the National
Lifestyle Changes Academy.” While this statement
This category revealed the Academic Fulfillment would not apply in all cases, a
depth that many graduates went One graduate indicated that quick look at police executive
to in explaining their feelings after attending the NA, his per- employment Web sites or
about the NA experience and sonal goal of completing col- advertisements in professional
how it enriched their lives. One lege became key to him. He felt journals will show the impor-
said, “The opportunity to take 3 that it was this experience that tance of obtaining advanced
months, get away from every- enabled him not only to finish training for law enforcement
thing, and be able to think and his bachelor’s degree but to managers.
self-reflect was key.” He com- obtain his master’s and doctor-
mitted himself to several goals ate as well. He now teaches as Departmental Benefits
while away, such as getting into a visiting assistant professor As with the personal ben-
a physical fitness routine and in addition to his duties as an efits, the author found network-
reflecting on his family and assistant chief of police. ing the most substantial benefit
work. He felt that the time away to the agency as well. Many of
made him a better administra- Career Enhancement the NA alumni reported that
tor, a better person, and a better While most alumni did not when their departments needed
husband and father. Another list this as one of the more assistance from an outside

May 2005 / 5
agency, a call to a fellow gradu- Even their families know and diverse solutions to common
ate in that or a nearby depart- respect this request. For many problems. Or, perhaps, they
ment made the difference. alumni, the NA constituted the want to enhance their résumés.
Knowing officers from different one time in their professional No matter the reasons, both
countries or agencies or those lives when they truly left the the departments and the officers
with specific abilities often work behind and concentrated will reap benefits that may
proved helpful as well. on learning. occur immediately or not come
to fruition until years later. By
Return Investment CONCLUSION continuing to enhance their
Many NA graduates com- The FBI National Academy knowledge, skills, and abilities,
mented on the benefits their offers advanced training in law enforcement officers and
agencies received from the senior law enforcement man- their agencies can improve
training they brought back. One agement. Departments send service to their communities
said, “I know that my staff will their officers for a variety of and remain a bulwark against
have the benefit of police reasons. Perhaps, they seek an the increasing threat to the
management education that is safety and security of this
unequaled and doesn’t cost the country.


city much money.” Another
remarked, “Staff officers return Endnotes
with a new enthusiasm for their One graduate 1
For additional information on the FBI
career, are dedicated to a life of indicated that after Academy, see Julie R. Linkins, “FBI
physical fitness, and have many Academy: 25 Years of Law Enforcement
new tools in their tool boxes.”
attending the NA, his Leadership,” FBI Law Enforcement
He added that graduates become personal goal of Bulletin, May 1997, 1-12.
role models for younger em- completing college 2
For additional information on the FBI
became key to him. Fitness Challenge, see Patti Ebling,
ployees and more aware of the “Physical Fitness in Law Enforcement:
“big picture” of law enforce- Follow the Yellow Brick Road,” FBI Law


ment worldwide. Enforcement Bulletin, October 2002, 1-5.
3
The author, a graduate of the 212th
Focus on Training Session of the FBI National Academy,
queried his fellow NA graduates via e-mail
“It is probably the only time outlet for networking with other and received numerous responses. He
that law enforcement agencies agencies. Maybe, they want to included some in this article to illustrate
can send managers away for reward officers for years of how the majority of respondents answered
training and let them have time excellent service. Or, possibly, his questions about the benefits of
to focus solely on training,” said their personnel need enhanced attending the NA.
one graduate. This statement training provided only by the
revealed a unique aspect of the academy that they could bring The author gratefully acknowledges
the help that his fellow graduates of
program, which stresses to back and share with others. the FBI National Academy gave him in
sponsoring agencies that attend- Officers go to the academy the preparation of this article. In
ing officers must remain free with their own expectations of particular, he thanks Lance Burris,
of responsibilities while at the what it will do for them. Maybe, Jeffery Butters, Don Raley, Dick
academy so they can immerse they hope to become better- Schurman, John Summers, Ronald
Thrasher, and Bill Wilmot.
themselves in their studies. equipped managers and learn

6 / FBI Law Enforcement Bulletin


Focus on Community Policing
Fostering Community Although Macomb offers a family friendly atmo-
Partnerships That Prevent sphere with a low crime rate, harbingers of gang
Crime and Promote and drug activities surfaced, perhaps from an in-
flux of individuals seeking a haven from the in-
Quality of Life creased law enforcement efforts in larger cities.
By Clyde L. Cronkhite, D.P.A. Drug arrests began to occur and evidence of graffiti
appeared. Therefore, citizens of Macomb decided
to handle these problems by drawing from their
community-based, crime prevention program ex-
periences. Macomb’s results may serve as a model
for other cities confronting similar trends.
The Concept
Many of today’s crime prevention approaches
are based on an experiment conducted in a New
Jersey community years ago, which spotlighted the
importance of maintaining neighborhoods to keep
communities relatively crime free.2 The broken
windows theory holds that such issues as street
maintenance and lighting, limits on the number of
families living in a single dwelling, and control of
absentee landlord rentals reduce crime. Addition-
ally, attention to minor infractions that erode well-
© Mark C. Ide
kept, safe environments, such as loud music, aban-

D
doned cars, and graffiti, can prevent the spread of
gang violence, drug abuse, and other criminal con-
uring the past decade, crime has decreased duct. Macomb applied the broken windows con-
in urban areas, but, subsequently, some cept in a rural environment by forming community
rural communities have experienced an increase partnerships that result in a continuous focus on
because offenders have been forced away from quality-of-life issues.
large cities.1 This trend threatens the quality of life
in many suburban and rural areas. Therefore, a The Approach
growing number of townships are taking a proac- In early 1994, Macomb formed a Crime and
tive posture against this movement by focusing on Quality of Life Advisory Committee, changing the
community-based crime prevention programs, name in 1996 to Community Quality of Life
which unite communities in the fight to thwart the Committee and expanding the purview to include
spread of crime. all of McDonough County. The committee seeks
“to support efforts that contribute to the excellence
The Challenge of our community and to monitor and give advice
McDonough County, Illinois, is in the western regarding maintaining and enhancing community
part of the state with a population of approximately quality of life, including the prevention and
40,000 and includes Macomb, a university town reduction of crimes that adversely impact our
of 20,000 residents plus 12,000 college students. neighborhoods.”3

May 2005 / 7
Community Wellness Indicators (a member of the committee) and graduate
assistants from the local university’s de-
• Population size, density, age, ethnicity, partment of law enforcement and justice
and education administration analyzed 26 years of crime
• Single parent families trends in Macomb and McDonough
• Births by mothers under 18 years of age County, comparing them with eight con-
tiguous counties and totals for the state
• Poverty, welfare, unemployment, and rental of Illinois. They selected “community
and unoccupied property rates wellness” indicators (e.g., poverty and
• Per capita income welfare rates, per capita income, single
• Retail and wholesale sales parent families, births by mothers under
18 years of age, truancy violations, and
• Property tax assessment
emergency room admissions) from their
• Tax revenues research.
• Ratio of police officers and firefighters The committee meets at least four
per 1,000 residents times a year, and members review these
• Index crimes indicators. Then, they publish a commu-
nity “report card” or “wellness report.”
• Arrest index Any indication that the community is ad-
• Traffic accidents versely affected requires recommenda-
• Emergency room admissions tions for combating the negative factors
before they become substantial problems.
• Calls for emergency services As a result of the crime trend analysis,
• Reports of school confrontation and truancy committee members noted early signs of
substance abuse and gang involvement in
the crime trends. As a result, the commit-
tee formed a youth task force that meets
monthly. The task force determines the
The committee recruited concerned citizens extent of the problem, confirms what is being done
who have a responsibility for quality of life and about the issue, recognizes any unnecessary dupli-
criminal justice academicians from the local uni- cation of services, decides the need for additional
versity, as well as other community leaders. Sev- action and what it should be, and recommends
eral committee members, such as the fire chief, steps that advisory committee members should
sheriff, mayor, school superintendent, executive take.
director of the housing authority, and the local state The school superintendent and a local religious
senator, were selected because their positions have leader oversee the youth task force. Several of the
the responsibility and authority to provide a pros- advisory committee members, such as the police
pering neighborhood. chief and director of the housing authority, serve
The major responsibility of the advisory com- on the task force as well. Additionally, persons
mittee involves developing a method for measur- who deal daily with youth problems comprise part
ing the quality of life in the community, setting a of the task force, along with an individual from the
baseline, and monitoring its status. To complete university who is an expert in substance abuse
this task, a criminal justice research specialist problems.

8 / FBI Law Enforcement Bulletin


Task force members have made several recom- thank these public employees and have their pic-
mendations, such as school dress codes, truancy tures taken with them, pet the police dogs, climb
enforcement, a youth teen center, and ordinances the fire equipment, sound the police siren, and
to restrict alcohol and tobacco use by minors to perform other such activities. The celebration in-
combat the growing crime trend. At the youth cludes a supplement in the local newspaper that
center, teens socialize in a nonalcoholic environ- commends and provides photographs of members
ment and participate in an annual film festival. of the county public safety agencies. The commit-
Also, the task force uses the local cable television tee gives awards to individual agencies, as well as
channel and area newspapers to alert parents about to citizens who contribute to a safe community.
gangs and substance abuse among teens. This yearly event fosters communication and trust
Task force members collected information between the public safety agencies and the com-
about nearly 100 community activities available to munity and promotes awareness of the relationship
youths and conveyed it to parents and teens between public safety and community quality of
through the local media and a life. During the past 10 years,
Web site. They also made the nearly 100 citizens and organiza-


information available to practi- tions have been honored for their
tioners who deal with young contributions to local quality of
people in trouble. Members en- This program, life.
couraged police officers to divert implemented
underage offenders to these throughout the Conclusion
community activities, rather than police department, As crime, particularly drug
counseling and releasing them. has proven use and gang violence, seeps
Additionally, when rental successful. into smaller communities, some
property inhabited by students townships are implementing
around the local university began
to deteriorate, the task force rec-
ommended an adopt-a-street
” procedures to deter its spreading.
The crime prevention and qual-
ity-of-life effort in McDonough
program, which made various university student County, Illinois, seeks to prevent this ever-increas-
organizations responsible for preserving quality of ing threat. An advisory committee oversees the
life in their own neighborhoods. This program, program and promotes cooperation and coordina-
implemented throughout the police department, tion among the various entities that have a respon-
has proven successful. sibility for ensuring a flourishing community.
The committee established and continually
Recognition Days monitors community wellness indicators. When
The advisory committee recommended spot- these indicators disclose the beginning signs of
lighting people who and activities that enhance activities that adversely will impact quality of life,
well-maintained communities. This evolved into a committee members create task forces to recom-
yearly event held each September and includes mend remedies. Then, these solutions are imple-
exhibits and demonstrations by most county public mented through the committee and aim to prevent
safety agencies. Local schools bring students to the community infections before they become serious.
event where thousands of community members When this project began in the early 1990s,
meet police, fire, emergency, and rescue officers. crime had begun its downward trend across the
Community members have the opportunity to country.4 However, in Macomb, Illinois, as in

May 2005 / 9
2
many smaller communities, crime was on the rise. For more information on this topic, see Frank Perry,
After the implementation of this program, crime “Repairing Broken Windows: Preventing Corruption Within Our
Ranks,” FBI Law Enforcement Bulletin, February 2001, 23-26;
has decreased and quality of life has become a and J.Q. Wilson and G. Kelling, “The Police and Neighborhood
hallmark of the community. Safety: Broken Windows,” The Atlantic Monthly, March 1982,
Anyone involved in resolving social problems 29-38.
3
realizes that no perfect solutions exist. However, The mission statement is restated in the minutes of the first
insightful, preventative activities can inhibit and Crime and Quality of Life Advisory Committee (CQLAC)
meeting each year. These minutes are kept by the current CQLAC
even preclude many adverse conditions that result chair, Mr. Bill Jacob, Executive Director, McDonough County
in the deterioration of community quality of life Housing Authority, 322 West Piper Street, Macomb, Illionois
and the increase of crime. The approach taken by 61455.
4
McDonough County may serve as a useful model U.S. Department of Justice, Federal Bureau of Investigation,
to other localities working to prevent crime and Crime in the United States, 1992 (Washington, DC, 1993).
preserve a nurturing community.
Endnotes Dr. Cronkhite, a former police practitioner, is a law enforce-
1
Dr. Michael Hazlett, Western Illinois University, Department ment and justice administration professor, commentator,
of Law Enforcement and Justice Administration, “Community and consultant at Western Illinois University in Macomb.
Quality of Life 1993-1994,” Community Wellness Factor Report.

The Bulletin’s
E-mail Address
© Digital Vision

T he FBI Law Enforcement Bulle-


tin staff invites you to communi-
cate with us via e-mail. Our Internet
address is leb@fbiacademy.edu.
We would like to know your
thoughts on contemporary law en-
forcement issues. We welcome your
comments, questions, and suggestions
about the magazine. Please include
your name, title, and agency on all
e-mail messages.
Also, the Bulletin is available for
viewing or downloading on a number
of computer services, as well as the
FBI’s home page. The home page
address is http://www.fbi.gov.

10 / FBI Law Enforcement Bulletin


Coordinated Terrorist Attacks
Implications for Local Responders
By BRIAN K. HOUGHTON, Ph.D., and
JONATHAN M. SCHACHTER, Ph.D.

W
© Mark C. Ide

ith elections only a personnel respond, but, as they even more people. The emer-
few days away, the mobilize, four more bombs gency response community now
terrorism threat level explode in another train arriving faces mass fatalities and seem-
is at high, and law enforcement at the same station, instantly ingly countless injuries at three
personnel are on the lookout for doubling the number of people separate sites. Though this
suspicious behavior that may dead and wounded. Soon, scenario sounds like the subject
indicate an imminent terrorist another bomb goes off inside a of novels and Hollywood
attack. As the morning com- train a few miles away, requir- thrillers, it actually took place
mute gets underway, three ing public safety personnel and on March 11, 2004, in Madrid,
bombs explode on a commuter resources there as well. The Spain.1 This type of incident,
train at a downtown station, nightmare reaches its peak 5 like many similar ones in recent
killing and injuring those in the minutes later as two more years, has important implica-
path of the blast wave and bombs blow apart a commuter tions for the ways in which
shrapnel. Law enforcement train at still another downtown local responders prepare for
officers and emergency medical location, killing and injuring terrorist attacks of all kinds.

May 2005 / 11
DEFINITIONS the same time. This combina- scene might exist, but, taken
AND TRENDS tion of perceived and actual together, they constitute a single
Coordinated terrorist as- destructive power and resultant attack, with repercussions
saults include elements that credibility makes such attacks greater than those of the indi-
occur simultaneously or nearly and the organizations that vidual-component category.
so and are conducted by a single perpetrate them more “news- With this in mind, understand-
terrorist organization or jointly worthy,” allowing such groups ing how terrorists use coordi-
by sympathetic groups. Histori- to gain public attention, one of nated assaults can assist local
cally, however, the vast major- the main goals of all terrorist emergency responders in better
ity of hazardous device-based campaigns. planning, training, and organiz-
terrorist attacks have not fit this ing to respond to such incidents.
description, but have been


“simple” in design, featuring Parallel Devices
only one component, such as a Parallel devices allow
single, placed bomb or a suicide The potential for terrorists to inflict greater
bomber. Nevertheless, in recent coordinated attacks damage in any one incident site
years, the number of coordi- means that local without having to construct or
nated assaults has increased, responders must have transport a single, larger one
especially among the terrorist the capability to required to create similar
groups of greatest concern to respond to multiple results. In other words, rather
the United States. Moreover, than relying on one large bomb,
since 1983, half of the 14
incidents at multiple terrorists can use two or more
terrorist incidents with 100 or locations. smaller, yet equally lethal, ones.


more fatalities were coordinated The reasonable assumption that
ones.2 smaller devices are less vulner-
A mix of interrelated rea- able to detection raises the
sons makes coordinated attacks Overall, coordinated terror- likelihood of the attack’s exe-
appealing to terrorist groups. ist incidents fall into three main cution. Moreover, regardless of
Such incidents have the poten- categories: 1) parallel device the size of the bomb, even if
tial to cause greater damage attacks, where participants use one or more of the perpetrators
than simple operations in terms more than one device simulta- is intercepted, others still may
of the lives, property, and neously or almost simulta- manage to complete their
geographic areas affected, neously in the same location; missions. Thus, parallel devices
as well as the psychological 2) secondary attacks, where the provide terrorists with greater
impact. The increased destruc- initial assault is followed by one assurance that they will execute
tion lends credibility to the or more additional attacks in the at least part of their planned
terrorist organization as it same location, typically target- attack.
reflects an ability to plan and ing responders; and 3) multiple The use of parallel devices
execute sophisticated opera- dispersed attacks, where groups also allows terrorists to create
tions, implies a multiplicity of stage simultaneous or near- multiple focus points at the
personnel and supporters, and simultaneous ones at different incident site, thereby expanding
creates the impression that the locations. Depending on the the overall perimeter affected by
group can cover many areas at type, more than one incident the attack. With this expansion

12 / FBI Law Enforcement Bulletin


comes greater demand for both In the second, the responders this type of attack might make
responders and resources, which themselves become the target such reactions more likely
can tax emergency reaction and include not only law en- among responders and the
elsewhere in the jurisdiction. At forcement, fire and rescue, and public alike.
the same time, this high conc- emergency medical personnel The Provisional IRA often
entration of forces in a single but civilian Good Samaritans used secondary devices.5 Simi-
location potentially increases as well. larly, two bombings in 1997—
their susceptibility to secondary Targeting responders serves one at a clinic in suburban
attacks. two main purposes. First, it Atlanta that provided abortions
The triple-suicide bombing threatens to delay or deny and one at an Atlanta gay
carried out by Hamas on Sep- treatment to victims from the nightclub—also involved the
tember 4, 1997, on the Ben- first stage of the attack, increas- use of secondary devices.6
Yehuda pedestrian mall in ing the likelihood of death and
Jerusalem can demonstrate a the severity of injuries. Second, Multiple Dispersed Attacks
parallel device attack.3 In that killing, injuring, or otherwise Dispersed attacks, like the
one, three males, one dressed as hindering responders exacer- other two types of coordinated
a woman, each detonated a 4- to bates the public’s feelings of assaults, seek to expand the
5-pound bomb packed with nuts fear and helplessness by demon- extent and spread of damage
and bolts to create puncture, as strating the vulnerability of and fear. When carried out
well as blast, injuries. Five society’s guardians. To the within the same jurisdiction,
people were killed and 181 extent that symptoms of post- they also threaten to exhaust
were wounded. traumatic stress disorder result response resources more
Attackers also employed from both the trauma and the quickly, which, as in the case
parallel devices in the October perceived powerlessness to of secondary attacks, could lead
12, 2002, attack in Bali, which influence events and outcomes, to delays in treatment or an
killed 202.4 The first blast, from
© Mark C. Ide
a relatively small bomb, drew
people out onto the street and
was followed 10 to 15 seconds
later by a much larger explo-
sion, which caused most of the
destruction. The near-simulta-
neous attacks increased the
lethality of the bombings,
which targeted mainly Western
tourists.
Secondary Attacks
Secondary attacks have two
or more stages of attack. The
first one draws in emergency
responders, regardless of the
extent of deaths and injuries.

May 2005 / 13
increase in fear due to the per- Al-Qaeda’s capability undoubt- IRA executed a number of
ception of responders being edly earned the group political dispersed assaults, including the
overwhelmed. capital both in terms of being firebombing of two department
The scope of the spread in taken seriously by the inter- stores, the hijacking and bomb-
dispersed attacks determines national community and for re- ing of a pair of taxis in London,
their impact on local responding cruitment purposes around the and the placing of bombs in
agencies. Thus, for example, the world. trash cans a block apart to target
crash of hijacked United Flight Al Qaeda and the groups it those fleeing the first blast.10
93 near Shanksville, Pennsyl- has inspired continue to rely on The March 20, 1995, Aum
vania, on September 11, 2001, dispersed attacks, as evidenced Shinrikyo sarin gas attack on
taxed the responders in that and in the May 2003 incidents in the Tokyo subway, which killed
neighboring communities, but Morocco and Saudi Arabia.8 12 and injured more than 1,000,
did not pull local responders These were at once dispersed also comprised multiple dis-
from New York City, where across and within countries. persed incidents.11 The attackers
they were needed to respond to released gas via crude dispersal


the attacks on the World Trade mechanisms simultaneously on
Center.7 If planes were forced five different subway cars on
down in two locations on three separate lines.
opposite sides of the same city, Dispersed attacks, Hoaxes also can cause fear
however, that city would have like the other two and panic in a population, and
to divide its resources or rely types of coordinated terrorists have used simulta-
more heavily on mutual aid. assaults, seek to neous multiple dispersed hoaxes
Attacks carried out across expand the extent to create trouble for emergency
jurisdictions or operational and spread of responders. In January 2004,
areas (or even across countries) damage and fear. terrorists contacted law enforce-
create more political-strategic ment personnel in Belfast,
than local-tactical dispersion Northern Ireland, indicating that


effects. The multiplicity of al- they had placed multiple car
Qaeda’s assaults on the U.S. bombs around the city.12 The
embassies in Kenya and Tan- The incidents in these two subsequent response to the calls
zania in August 1998 (across countries were dispersed in strained the responder commu-
countries) and of the ones of each—five simultaneous as- nity and locked down traffic
September 2001 (across states), saults in Casablanca and three throughout the city. Given the
for example, demonstrated to simultaneous ones in Riyadh. credible threat, local law en-
the world that al Qaeda could Other terrorist groups have forcement agencies had no
plan and execute highly lethal, carried out multiple dispersed choice but to respond.
near-simultaneous operations, attacks. The Hizbullah bomb-
hundreds of miles apart, against ings of the U.S. Marine barracks SIMILARITIES
the world’s most powerful and French military headquar- Probably due to ease of
country. In both of these cases, ters on October 23, 1983, killed planning and manufacture, the
the group had multiple tactical 241 and 58, respectively.9 individual-component portions
targets but only one strategic Almost a decade later, in the within coordinated incidents
target—the United States. spring of 1993, the Provisional have tended to be of the same

14 / FBI Law Enforcement Bulletin


type, such as simultaneous or the aircraft emerged undam- Resist Deploying
subsequent pipe bombs, car aged, 13 people were killed and All Resources
bombs, or suicide bombers. approximately 80 were injured Agencies may find it tempt-
Little reason exists to believe in the hotel bombings. ing, especially in the face of a
that this trend will continue, es- first terrorist attack, to “hyper-
pecially in light of some recent IMPLICATIONS
respond,” sending everyone and
examples of mixed-type attacks. Coordinated attacks are not everything to the incident site.
On December 1, 2001, just a new phenomenon. However, But, they should resist this
yards from where the triple- their increasing frequency temptation for two reasons.
suicide bombing took place in makes it worth reviewing some First, secondary attacks could
Jerusalem more than 4 years of the implications for local target responders and equip-
earlier, Hamas carried out a responding agencies. ment. It is prudent to hold some
double-suicide bombing, fol- © Mark C. Ide back (though obviously not
lowed approximately 20 min- to the detriment of necessary
utes later by a car bomb.13 patient care or public safety) in
Eleven people were killed anticipation of such an occur-
and approximately 180 were rence. Second, dispersed attacks
wounded in the combined or other types of routine emer-
explosions. This one proves gencies will demand responders
noteworthy not only because it elsewhere. As is the case with
provides an example of differ- any mass-casualty event, rapid
ent means being used in the availability of mutual aid
same assault but also because remains critical.
it demonstrates that the types
of coordinated attacks can be Plan, Exercise, and Train
combined. The two suicide Local responders know well
bombers made this a parallel the importance of prior plan-
device attack, while the car Decentralize Equipment ning and frequent and realistic
bomb turned it into a secondary and Personnel training and exercises for mak-
one as well. Clearly, the catego- The potential for coordi- ing complex technical proce-
ries described are not mutually nated attacks means that local dures a matter of habit. In this
exclusive. responders must have the capa- regard, responding to coordi-
Another mixed-type and bility to respond to multiple nated assaults is no different
mixed-category attack is the incidents at multiple locations. from reacting to any other type
simultaneous al-Qaeda suicide Positioning equipment and of emergency. Responders’
and car bombings of an Israeli- personnel in a central site might actions reflect the extent to
owned hotel in Mombasa, make organizational sense, but which they have prepared and
Kenya (parallel devices), which could turn into a liability in the trained for such occurrences.
occurred at the same time as the event that attacks occur at oppo- Moreover, as response to haz-
attempted shooting down of an site extremes of the operational ardous device assaults involves
Israeli 757 jetliner in the same area or if the equipment or per- fire and rescue, emergency
city (dispersed attacks) on sonnel themselves become medical, law enforcement, and
November 28, 2002.14 While targets. other agencies, all must train

May 2005 / 15
together for coordinated attack crucial steps at the scene to help assaults bring both added
scenarios. deter or prevent secondary lethality and “newsworthiness.”
With this in mind, local attacks. These include establish- Al Qaeda is not the only terror-
agencies should add coordinat- ing a secure perimeter far ist group attacking in this
ed attack response “playbooks” enough from the locus of the manner. Terrorists around the
to their emergency operations first assault to allow responders world are learning from each
plans. Alternatively, they could to do their jobs safely; sweeping other’s successes and adopting
include coordinated attack for secondary devices; and and refining this tactic. For
scenarios in other existing monitoring, photographing, and emergency responders, coordi-
playbooks for similar situations. interviewing bystanders, among nated attacks bring not only
Agencies should rigorously whom might be eyewitnesses greater danger to the public they
practice the new procedures and terrorist spotters. Of impor- serve but also the potential that
so responders at all levels tance, force protection, while responders themselves may be
become thoroughly familiar essentially a law enforcement targeted. To mitigate the effects
with them. of such incidents, law enforce-
Coordinated attack response ment agencies and other local


planning and training should responders must incorporate
address command-level issues coordinated attack scenarios
as well. Emergency response Agencies should into their planning, training,
agencies should consider such rigorously practice the and deployment.
questions as whether to desig- new procedures so
nate single or multiple incident responders at all levels Endnotes
1
commanders at the dispersed become thoroughly Lawrence Wright, “The Terror Web,”
locations and how best to allo- The New Yorker, August 2, 2004; retrieved
cate and coordinate limited
familiar with them. on August 5, 2004, from http://
www.newyorker.com.


resources among multiple attack 2
Pre-2001 data from Chris Quillen,
sites. “Mass Casualty Bombings Chronology,”
Studies in Conflict and Terrorism 25
Protect the Force function, cannot be properly (2002): 293-302.
3
It is difficult to know in Serge Schmemann, “Bombings in
executed without the coopera- Jerusalem: The Overview,” New York
advance whether secondary tion of and coordination with Times, September 7, 1997, sec. A1; and
attacks will occur. An attack fire and rescue, emergency MIPT Terrorism Knowledge Base;
followed by a secondary one medical, and other responding retrieved on August 4, 2004, from http://
appears the same as a single agencies. www.tkb.org/Incident.jsp?incID=2340.
assault until responders recog-
4
U.S. Department of State, Patterns of
nize that they have become the CONCLUSION Global Terrorism 2002 (Washington, DC,
April 2003), 18; retrieved on February 1,
target. Therefore, responders Along with the recent 2004, from http://www.state.gov/
must assume that terrorists will increase in coordinated attacks documents/organization/20177.pdf.
5
attempt one. This puts a pre- has come a corresponding rise George Buck, Preparing for Terror-
mium on force protection, a in fatalities and injuries. Terror- ism: An Emergency Services Guide
(Albany, NY: Delmar, 2002), 18; and
role that falls primarily to law ists feel the need to create ever Owen Bowcott, “Soldier Dies as IRA
enforcement officials who can greater impact on their targeted Bombers Ambush Patrol,” The Guardian,
take a number of simple but societies, and coordinated February 10, 1993, 2.

16 / FBI Law Enforcement Bulletin


6 14
John Harmon, “Terrorism: It’s Getting 2004, from http://www.mipt.org/pdf/ Emily Wax, “Suicide Bombers Kill
Less Disciplined, More Dangerous,” Cox CRS_RL32058.pdf. 12 at Resort in Kenya: Hotel Hosted
10
News Service, March 31, 1999. “Bombs Set Shops Ablaze,” Daily Israelis, Missiles Fired Nearby at Plane,”
7
This does not include federal Mail, May 10, 1993, 5; “Hijacked Drivers Washington Post, November 29, 2002,
resources, which could be a different Chose to Risk Death,” The Times, April sec. A1.
matter. 27, 1993; and Ronald Faux, “Warrington
8
“Bombs Kill at Least 20 in Downtown Weeps for Lives Shattered by IRA Dr. Houghton is the director of
Casablanca,” CNN.com, May 19, 2003; Bombers,” The Times, March 22, 1993. research at the Memorial Institute for
retrieved on August 4, 2004, from http:// 11
Many sources list over 5,000 injured the Prevention of Terrorism in Okla-
www.cnn.com/2003/WORLD/africa/05/16/ in this attack. However, around 4,000 of homa City, Oklahoma.
morocco.blasts/; and “U.S., Saudis those were diagnosed as “worried well.” Dr. Schachter is a lecturer at North-
12
Suspect al Qaeda in Riyadh Blasts,” Claire Regan, “UDA Blamed for western University in Evanston,
CNN.com, May 13, 2002; retrieved on Hoax Alerts,” Belfast Telegraph, January Illinois.
August 5, 2004, from http://www.cnn.com/ 16, 2004.
2003/WORLD/meast/05/12 saudi.blast/. 13
Lee Hockstader, “Two Suicide The statements in this article reflect
9
Audrey Kurth Cronin, CRS Report Bombers Kill at Least 10 in Jerusalem: the personal opinions of the authors
for Congress, Congressional Research Attacks, Nearby Car Blast Wound 170 in and not necessarily those of the
Service, Terrorists and Suicide Attacks, Heart of City,” Washington Post, Decem- organizations with which they are
August 28, 2003; retrieved on February 2, ber 2, 2001, sec. A1. affiliated.

The Bulletin Honors

T he California Highway
Patrol Academy in Sacra-
mento presents its World Trade
Center 9/11 Memorial Foun-
tain, which honors the men and
women who died in those at-
tacks. Dedicated on August 11,
2004, the fountain features two
rectangular black marble pil-
lars, representing the twin tow-
ers, resting on a square con-
crete pedestal. A donated piece
of a steel I beam from the
World Trade Center rests be-
tween the two marble build-
ings. Behind the towers sits a
large upright rectangular structure inscribed with the initials “WTC”; water flows over it,
coming to rest in a pool at the foot of the pedestal.

May 2005 / 17
Bulletin Reports

School Safety
Indicators of School Crime and Safety, 2004, sets forth data on
crime at school from the perspectives of students, teachers, princi-
pals, and the general population. A joint effort by the Bureau of
Justice Statistics (BJS) and the National Center for Education
Statistics, this annual report examines crime occurring on campus,
as well as on the way to and from school. It provides the most
current detailed statistical information on the nature of crime in
schools. Information was gathered from an array of sources, includ-
ing editions of the National Crime Victimization Survey, School
Crime Supplement to the National Crime Victimization Survey,
Youth Risk Behavior Survey, School Survey on Crime and Safety,
and the School and Staffing Survey. Highlights include the follow-
ing: students ages 12 through 18 were victims of about 309,000
serious violent crimes away from school compared with about
88,000 on campus; between 1993 and 2003, the percentage of
students in grades 9 through 12 who reported being in a fight
anywhere declined from 42 to 33 percent;
and in 2003, 5 percent of students ages 12
through 18 reported being victims of nonfa-
tal crimes, 4 percent said they experienced
Drugs
theft, and 1 percent advised being victims of The Office of Community Oriented Po-
violent incidents. This report is available licing Services (COPS) presents Drug Deal-
online at http://www.ojp.usdoj.gov/bjs/ ing in Open-Air Markets, which describes the
abstract/iscs04.htm. issue and reviews the factors that increase the
risks of drug dealing in open-air markets. The
guide also identifies a series of questions that
assist in analyzing a local problem and re-
views responses and what is known about
them from evaluative research and police
practice. This publication is available elec-
tronically at http://www.cops.usdoj.gov/
mime/open.pdf?Item=1423.

Bulletin Reports is an edited collection of criminal justice studies, reports, and project findings. Send your
material for consideration to: FBI Law Enforcement Bulletin, Room 201, Madison Building, FBI Academy,
Quantico, VA 22135. (NOTE: The material in this section is intended to be strictly an information source and
should not be considered an endorsement by the FBI for any product or service.)

18 / FBI Law Enforcement Bulletin


Training
State and Local Law Enforcement Training Academies, 2002,
published by the Bureau of Justice Statistics (BJS), includes data
pertaining to personnel, facilities and resources, trainees, and
curricula. Information was derived from the 2002 Census of
Law Enforcement Training Academies. Special topics include
training related to terrorism, community policing, and racial profil-
ing. Highlights feature the following: among basic law enforce-
ment academy classes that completed training during 2002, an
estimated 61,354 recruits started training and 53,302 (or 87 percent)
successfully completed or graduated from the program; in 2002,
academies employed about 12,200 full-time and 25,700 part-
time trainers or instructors; and the total expenditures of training
academies during fiscal 2002 was
an estimated $725.6 million, in-
cluding $351.2 million among
Victims county, regional, or state acad-
The Bureau of Justice Statistics (BJS) offers Vio- emies, $299.4 million among city
lent Victimization of College Students, 1995-2002, or municipal academies, and $75.1
which examines the subject and compares the find- million among college, university,
ings with persons of similar ages in the general popu- or technical school academies.
lation. In addition, the report describes the extent to This report can be accessed at
which student victimization occurs at on- and off- http://www.ojp.usdoj.gov/bjs/
campus locations and settings and analyzes the in- abstract/slleta02.htm.
volvement of alcohol and other drugs. The report
highlights the following statistics concerning persons
18 to 24 years of age between 1995 and 2002: male
students were twice as likely to be victims of overall
violence than females in college (80 versus 43 per
1,000); among races, Caucasian students had the
highest rates of violent victimization; and, for fe-
males, those not in college were over 1.5 times more
likely than students to be victims of violent crime (71
versus 43 per 1,000). This report is available online at
http://www.ojp.usdoj.gov/bjs/abstract/vvcs02.htm or
by contacting the National Criminal Justice Reference
Service at 800-851-3420.

May 2005 / 19
Police Practice

Productivity Analysis
for Basic Police
Patrol Activities
By Roy H. Herndon III

© Brian Boetig

L aw enforcement officers prove valuable to


their communities in a variety of ways, not
all of which can be measured easily. To this end,
agencies often struggle to find methods to fairly
provide useful insight for incorporation into the
employee’s overall evaluation.
The Conway, Arkansas, Police Department has
a system in place to conduct quantitative, employ-
evaluate their personnel. Departments must give able measures of its officers’ performance. Fur-
factors, such as officer competence and courtesy, ther, it has found that in response to fair and mean-
appropriate weight. Managers need to value the ingful evaluation, its personnel strive for higher
quality of the tasks performed and not focus only standards. “When employees feel their hard work
on the quantity. counts for something, they strive to do their best.”2
However, fully and accurately evaluating per-
sonnel does require a fair measurement of produc- OFFICER REPORTS
tivity. “Understandably...law enforcement organi-
zations do not condone ‘quotas’.... Rather, each Daily Activity Report
agency does have certain expected levels of perfor- The officer’s daily activity report collects the
mance that they attempt to monitor officers’ per- raw data for eventual use in the monthly productiv-
formance by. The key is in developing some realis- ity analysis report for the shift. The information is
tic measurement devices that will substantiate divided into two control areas: 1) items that the
that the officer is working and that this work is employee has no control over (e.g., assignments
meaningful to the community.”1 While depart- from dispatchers, such as calls for service, incident
ments must avoid mandating specific numbers for reports taken, accidents worked, and alarms re-
performance criteria, they still can gauge an sponded to) and 2) areas that the officer has total
officer’s productivity by analyzing certain measur- control over (e.g., contacts with citizens or viola-
able activities related to the job. This then can tors, citations written, warnings issued, and arrests

20 / FBI Law Enforcement Bulletin


Police Department
made). Each agency can
make its own assessment Officer's Daily Activity Report
of which functions fit
into each category and T.Jones 1357 03-01-04 51
design its daily report ac- Officer Badge No. Date District
cordingly. By examining
4063 12 16758 16800 42
these two control areas, Unit Spike Odometer Reading Total Miles
departments can analyze
an officer’s activities
and compare them with Criminal Arrest
the time afforded the Felony 0 Misdemeanor 2
individual to perform
those duties. Traffic Arrest
In the daily activity DWI 0 Warning 11
report used by the Con- Moving 4 Nonmoving 2
way Police Department,
the “criminal arrest” and Reports and Calls
“traffic arrest” sections Accidents 2 Incidents 3 Other 6
represent the total con- Hours Spent
trol area, while “reports
and calls” pertains to the Scheduled 10 On Detail: Court 2
no-control category. The on Duty
“hours spent” portion
reveals the total number Others Logged/Notes:
of hours available for
1) Alarm call: 1416 Willow Street - false, human error
police patrol functions.
Agencies must ensure 2) Alarm call: 1201 Oak Street - false, mechanical
that they retain docu- 3) Traffic assist: Salem Road and Prince Street
mentation of every call 4) Road hazard: U.S. Highway 64 and 65 split - pipe in roadway
and activity. The Con- 5) VIN assist @ P.D.
way Police Department
keeps warnings in writ- 6) Visit with a citizen at the station
ing and records miscel-
laneous other calls in the
narrative area of the
daily report. Then, the items can be compared with Monthly Activity Report
the dispatch log to verify that personnel did not The officer’s monthly activity report lists, by
miss or drop any calls or attempt to pad their day, the totals from each section of the daily re-
statistics with fictional activities. While it may ports. Hours scheduled on duty usually will equal
seem time consuming to verify each officer’s daily 40 per week, on 8- or 10-hour shifts, totaling be-
report, this task requires only a small portion of the tween 160 to 190 per month. The number of hours
shift commander’s day. available for police patrol activities equals those

May 2005 / 21
Monthly Productivity Analysis Report by Shift

Misdemeanor Arrests
Felony Arrests

DWI

Moving Citations

Nonmoving Citations

Warning Tickets

Enforcement Services

Accident Reports

Incident Reports

Other Calls

Total Service Calls

Total Hours

Hours of Sick Time Used


Court, Vacation)
Hours on Detail (e.g.,
Hours Worked
Average
Miles Driven

Officer

Allen 450 1 0 0 7 1 4 13 0 14 16 30 160 0 82 78 0.551

Brady 578 0 0 0 16 11 6 33 3 22 55 80 160 0 53 107 1.056

Clark 731 4 5 0 4 9 16 38 5 30 26 61 160 0 36 124 0.798

Davis 629 1 2 0 4 0 22 29 5 19 20 44 160 16 21 123 0.593

Evans 568 2 2 0 5 3 15 27 2 26 36 64 160 0 8 152 0.599

Fitzgerald 949 5 14 0 2 15 10 46 6 36 17 59 160 0 10 150 0.700

Gill 635 1 6 0 2 10 10 29 3 42 44 89 160 0 31 129 0.915

Hardy 715 1 5 0 2 7 25 40 3 22 33 58 160 8 31 121 0.810

Lewis 822 0 1 1 5 12 13 32 8 27 16 51 160 0 21 139 0.597

Martin 508 2 4 0 2 10 9 27 4 35 21 60 160 8 19 133 0.654

Taylor 192 1 0 0 5 1 3 10 4 19 20 43 160 0 96 64 0.828

Yates 847 0 3 0 5 10 12 30 5 18 4 27 160 0 50 110 0.518

Column 7624 18 42 1 59 89 145 354 48 310 308 666 1920 32 458 1430 8.62
Totals

Average 635.33 1.5 3.5 0.1 4.9 7.4 12 29.5 4 26 26 55.5 160 2.7 38.2 119 0.72

22 / FBI Law Enforcement Bulletin


scheduled on duty minus those spent on detail. averages only with those of the division, and they
Departments may differ on what constitutes time must consider the differences between the shifts
on detail; the key is to apply a uniform standard for and any specialty sections (e.g., traffic reconstruc-
all personnel. The Conway Police Department tion, motorcycle, or code enforcement). This al-
considers time on detail as any activity that takes lows for a broad analysis for the entire division.
the officer away from normal patrol functions dur- Upon analysis of the data, several items imme-
ing the scheduled work day, excluding meal and diately stand out in the “total” row. These include
rest breaks as officers remain subject to call at miles driven by the shift; enforcement activities for
these times. Leave falls within this category and the month (e.g., citations, arrests, or warnings);
sick time is tracked separately to guard against calls for service (e.g., accidents worked or inci-
possible abuse. dents reported); number of scheduled work hours;
All items in the officer’s monthly report are and those spent on patrol and on detail. The “aver-
totaled at the bottom. This information then be- age” row at the bottom of the report reflects the
comes used in the monthly productivity analysis shift average for each item.
report for the shift. The “average” column at the right side of the
report reflects each officer’s ratio for activities
SHIFT REPORTS performed compared with the amount of time
available to accomplish those functions; this
Monthly Productivity Analysis Report serves as the foundation through which managers
The monthly productivity analysis report for can determine productivity levels for each em-
the shift allows the supervisor to clearly see areas ployee. Departments can calculate this ratio by
of interest and make comparisons of individual adding the number of enforcement activities to
performance against overall shift averages (and total calls for service and then dividing that sum by
never against those of another officer). Supervi- the number of hours worked. Then, managers can
sors can use this analysis to encourage employees see how employee performance compares with
to strive for the shift averages or to commend an ideal standards.
officer for exceeding them. Over time, continued
high or low performance levels will reflect in the Annual Reports
employee’s appraisal, and the manager will have After collecting and documenting sufficient
ample documentation to support the rating. data in the monthly productivity analysis reports,
Also, because of the differences and variables, departments can consolidate them into an annual
agencies should not make comparisons between report for submission to the division commander
the shifts. Departments should compare shift and, ultimately, to the chief of police. As annual

Formula for Determining an Officer or Shift Ratio

Enforcement activities (354) + Calls for service (666) = Total patrol activities (1,020) = Ratio (.72)
----------------------------------
Hours worked (1,430)

May 2005 / 23
Conway Police Department
Ratio Standards Wanted:
Substandard – Below .50 Notable Speeches
Average – .50 to .65
Above average – .66 to .80
Excellent
Outstanding


.81 to 1.0
Above 1.0 T he FBI Law Enforcement
Bulletin seeks transcripts
of presentations made by crim-
inal justice professionals for
its Notable Speech depart-
ment. Anyone who has
reports accumulate, long-term analysis of this in- delivered a speech recently
formation will reflect trends and provide insight to and would like to share the
help managers identify community problems or information with a wider
areas in need of improvement. audience may submit a trans-
cript of the presentation to the
CONCLUSION Bulletin for consideration.
The value of officers is not always easily mea- As with article submis-
sured. Certainly, desired qualities, such as integrity sions, the Bulletin staff will
and bravery, do not show up in a productivity re- edit the speech for length and
port. But, some measurable performance standards clarity, but, realizing that the
must exist. These enable supervisors “to bring san- information was presented
orally, maintain as much of
ity, fairness, and consistency to supervisory tasks, the original flavor as possible.
enhance performance levels, and make promo- Presenters should submit their
tions, awards, and disciplinary actions fair.”3 transcripts typed and double-
The Conway Police Department uses a method spaced on 8 ½- by 11-inch
that allows for objective measures of officer pro- white paper with all pages
ductivity. The agency has found that the system not numbered. When possible, an
only provides a solid foundation on which to base electronic version of the tran-
its employee ratings but also motivates its person- script saved on computer disk
nel to continue to improve in response to a fair and should accompany the docu-
meaningful performance evaluation system. ment. Send the material to:

Editor, FBI Law


Endnotes Enforcement Bulletin
1
Mike Mashburn, “14 Points,” CJI Management Briefs 4, no. FBI Academy
3, sec. 11 (1999): 1-3. Madison Building,
2
Michael Kramer, “Designing an Individualized Performance
Room 201
Evaluation System: A Values-Based Process,” FBI Law Enforce-
ment Bulletin, March 1998, 20-26.
Quantico, VA 22135
3
Tony Jones, “Developing Performance Standards,” Law and telephone: 703-632-1952,
Order, July 1998, 109-112. e-mail: leb@fbiacademy.edu

Lieutenant Herndon serves with the Conway, Arkansas,


Police Department.

24 / FBI Law Enforcement Bulletin


ViCAP Alert
Unidentified Homicide Victim possible reddish tint, and a
gap between the two upper-
front teeth. The victim may
have been wearing a white
with broad blue stripes casual,
sleeveless top, size unknown,
which was found near the re-
mains outside of the plastic
sheeting. The victim’s eye
color and estimation of
weight could not be deter-
mined. No jewelry was recov-
ered. It is believed that the
victim had been deceased for
a period of up to 1 year before
the discovery. Based on the
evidence collected, the fe-
A computer-generated facial recon- Photograph of clay sculpture
male victim probably died as
struction of victim as created by craniofacial reconstruction of victim a result of a homicide. The
National Center for Missing and by Gigi Waite of Cleveland, Ohio. victim’s National Crime In-
Exploited Children. Front right tooth was chipped after formation Center number is
skeletal remains were recovered. U071281620.

O n October 16, 1997, a man hunting in a


wooded area near Indian Creek Road,
south of Kelly Springs Road in the vicinity of
Huntsville in Madison County, Alabama, discov-
Alert to Law Enforcement
Law enforcement agencies should bring this
information to the attention of all crime analysis
units, officers investigating crimes against per-
sons, and missing person units. A dental chart
ered skeletal remains wrapped in plastic sheeting is available and the victim’s DNA has been
commonly used in building construction, secured registered with the FBI Laboratory, National Miss-
with gray duct tape. The crime scene was pro-
ing Person DNA Database. Any agency that
cessed, and the remains were recovered and trans-
believes that this unidentified homicide vic-
ported to the Alabama Department of Forensic
tim matches their missing person should contact
Sciences in Tuscaloosa for examination.
Investigator Sergeant Charles Berry of the Madi-
Skeletal Remains Examination son County Sheriff’s Office at 256-532-3713 or
The skeletal remains were those of a white cberry@co.madison.al.us; or Crime Analyst Glen
female, approximately 15 to 19 years old, between W. Wildey, Jr., of the Violent Criminal Apprehen-
4 feet 10 inches to 5 feet 1 inch tall, with shoulder- sion Program (ViCAP) Unit at 703-632-4166 or
length dark blond or light brown hair with a gwildeyj@leo.gov.

May 2005 / 25
Book Review

Common Sense Police Supervision: guidelines and pitfalls. The next chapter identi-
Practical Tips for the First-Line Leader, fies what is important to the supervisor con-
third edition, by Gerald W. Garner, Charles cerning the fair distribution of discipline. In
C. Thomas Publisher, Springfield, Illinois, chapters 8 through 10, the author documents
2003. the topics of common-sense planning and
Common Sense Police Supervision is an establishing goals and objectives for employ-
outstanding book by an author with in-depth ees and follows these with a chapter on the
knowledge of supervision in the field of law elements, hazards, and benefits of effective
enforcement. It is a book designed, researched, communication.
and written by an experienced professional The next several chapters address com-
who presents a functional and applicable mon-sense aspects of law enforcement leaders,
approach to the demands of law enforcement including their role as counselor and complaint
supervision. processor; how they can deal with special in-
Unlike in other careers, supervising law ternal problems, such as strife; and their role in
enforcement personnel, who have an awesome community policing, as well as in officer sur-
life-and-death responsibility in their dealings vival. The final two chapters, new to the third
with the public, is not an easy task. In the addition, also entail common-sense aspects
exercise of effective law enforcement, supervi- that leaders must know and exercise when rep-
sors bring not only their life experiences resenting their agencies on television or radio
and duty performance in different assignments and when preparing news releases. The author
but also their common sense, which requires has documented the traps to avoid, while, in
the application of sound judgment and prudent the last chapter, he sets forth what it takes to
performance activity backed up with reasoning achieve exceptional customer service.
and logical decision making. This book Common Sense Police Supervision applies
contains a great deal of common-sense infor- to the experienced, as well as the newly pro-
mation for supervisors of law enforcement moted, supervisor and to those members aspir-
personnel. ing to become one in the future. This book
In the first two chapters, the author presents covers content applicable to all law enforce-
what basic law enforcement supervision en- ment agencies at the town, city, county, state,
tails and what a member transiting from the and federal level. It is an interesting read, and
line operation into line or other supervision the information proves supportive to the
arenas should know and expect to become an assessment center process.
effective supervisor. Chapters 3 through 5
address the need to know ethics in supervision Reviewed by
and the qualities of effective leadership charac- Major Larry R. Moore (Ret.)
teristics, as well as the educational role that a U. S. Army Military Police Corps
supervisor must exercise. Certified Emergency Manager
The law enforcement leader as an evaluator International Association of
is critical as outlined in chapter 6 where the Emergency Managers
author provides sound approaches in terms of Knoxville, Tennessee

26 / FBI Law Enforcement Bulletin


Physical Fitness
Tips for the Law
Enforcement Executive
By DANIEL E. SHELL

U
nique work demands increase the risk of obesity? To hypertension, certain cancers,
and corresponding stress counter the obesity epidemic and diabetes. Estimates place
levels increasingly and general lack of physical ranges of overweight and
require that those in the law fitness, law enforcement profes- obesity between 60 and 65
enforcement profession estab- sionals should spend as much percent in the general popula-
lish lifelong wellness habits. time as necessary adequately tion with approximately one-
However, one 40-year longitu- establishing lifelong wellness third of the general population
dinal study from 1950 through routines. classified as obese.2
1990 found that, appallingly, Many statistics and related
the life expectancy of a retired Examining the Research information exist about the
male police officer in the Using the body mass index health status of the general
United States was 66 years.1 (BMI)—a measurement tool to population, and several concern
Why do some officers determine excess body weight the law enforcement profession.
succumb to life-threatening in relation to height—obesity In October 2003, the author
habits, such as the lack of classifies as a range of 30 or administered a questionnaire to
physical activity and exercise, higher and overweight between 75 law enforcement executives
smoking and excessive drinking 25 to 29.9. The BMI has be- and other professionals. Part
habits, and depression, that come a potential indicator of of the questionnaire included a

May 2005 / 27
BMI exercise and nutritional impact is beyond calculation. does not link physical fitness
assessment. Based on the BMI, Many of the maladies to which with the skills needed for the
80 percent of the respondents countless law enforcement job. Exercises used in academy
classified as overweight with personnel succumb refer to training should be performed
approximately one-third identi- “modifiable risk factors,” which correctly and be relative to the
fied in the obese category.3 means that health conditions health requirements or job
Additionally, research has and related costs can be af- duties of veteran officers.
identified 53 stressors associ- fected. For example, disease Unfortunately, some depart-
ated with police work.4 Officers costs include heart diseases ments have abandoned fitness
suffer more often from heart at $183 billion; cancer, $157 standards after being sued by
disease, hypertension, and billion; diabetes, $100 billion; employees for failing to make
diabetes than the general public. and arthritis, $65 billion.5 these crucial connections.
They have an above average Further, disconnects in educa-
risk for heart attacks, obesity, Identifying the Issues tion and training can manifest
arthritis, ulcers, and cancer Most entry-level law en- unfavorably later in law en-
while also prone to bouts of forcement training academies forcement officers’ careers.
depression and suicide. Further, employ a significant amount Performing physical activity
nearly 30 percent of police of hours of physical training requires a sufficient knowledge
officers overindulge in alcohol as a key component in their base and a commensurate level
compared with 10 percent of the curricula, yet some may lack of education and skill to avoid
general population. mandated guidance or standards hazardous and even deadly life-
The costs for illnesses and relative to contemporary well- styles to an employee’s health.
diseases are staggering. After ness or exercise science. Fur- Furthermore, department
adding expenses for injuries, the ther, such training sometimes leaders must believe and partici-
pate in lifelong wellness for
their employees to embrace the
concept. Some law enforcement


organizations assign an indi-
vidual to implement the stan-
dards without conducting the
...training proper research regarding the
sometimes does needs of their particular agency;
doing so may set up the depart-
not link physical ment to fail. The standards im-
fitness with the plementation approach is effec-
skills needed for tive but, generally, not the first
the job. step. Organizations must have


adequate internal marketing and
a genuine interest in employee
health to respond to resistance
Mr. Shell, a retired lieutenant with the Maryland State Police,
currently serves as the special projects coordinator for the Division from employee groups that
of Public Safety Leadership at Johns Hopkins University. might seek to thwart attempts
to impose such mandates.

28 / FBI Law Enforcement Bulletin


The law enforcement com- heads should take cost-effec- Mounting evidence points to the
munity should examine its tiveness into consideration physical trainer as a critical link
physical fitness training and when developing long-term in the chain of physical fitness.
long-term health programs to health programs. And, they The obesity epidemic and
ensure an efficient and compe- should examine other far more corresponding need to hire the
tent force. The beginning point costly factors, such as police most skilled physical trainers
for establishing lifelong well- academy and related on-duty should particularly concern
ness habits starts with incor- injuries, chronic use or abuse those in the law enforcement
porating best practices (e.g., of sick leave, and early medical profession, their loved ones, and
exercise science) in entry-level retirements. Organizations the communities they serve.
fitness programs. The physical should implement plans to The goal of reengineering
training goal should match other redirect this money to lifelong how and who should conduct
mandated, physically demand- wellness initiatives. Every law the training can foster the
ing classes, such as arrest and enforcement agency should momentum a department re-
control strategies and defensive consider several factors as a quires to educate, train, and
tactics, that directly align with worthwhile investment and sustain during the most stressful
the actual skill needs of patrol times, producing a workforce
officers. Contemporary exercise with a level of health and fitness


includes screening and testing commensurate with the job
fitness levels and designing demands. Such a combination
individual exercise prescriptions Organizations ensures that law enforcement
linked to other physical de- should implement leaders have personnel who
mands of the law enforcement plans to redirect embrace a quality of life, which
profession. Departments can use this money to increases dedication to the
professional resources to edu- lifelong wellness profession during their tenure
cate their law enforcement of employment and beyond.
personnel to incorporate
initiatives. Before hiring a physical
wellness habits at entry-level trainer, managers should know


training that will last an entire the person’s background,
career and, further, lifetime. For education, and certifications.
example, one research and savings, including corporate Assigning unqualified trainers
education organization used law wellness programs; insurance who place aggressive physical
enforcement job task analysis companies that offer lower demands on personnel can
data to develop corresponding premiums to organizations prove harmful and even deadly.
fitness assessments, testing demonstrating a commitment Departments should contact
protocols, and related standards to lifelong wellness plans; and accredited professional organi-
applicable to police and exercise and nutritional science zations in the physical fitness
firefighter personnel.6 education for employees. industry, steering clear of vogue
Arguments for not imple- programs. Also, by teaming
menting fitness standards often Selecting a Physical Trainer with the department’s human
center around the cost involved What does the law enforce- resource manager, physician,
and, perhaps, a union’s disap- ment profession need to succeed cafeteria staff, union leaders,
proval. Certainly, department in lifelong wellness initiatives? training academy director,

May 2005 / 29
Recommendations for Agencies in the Quest who can push cars; jump over
for Lifelong Wellness buildings, walls, or other ob-
stacles; and run all day. Law
• Take time to properly plan an effective physical enforcement agencies should
fitness program implement programs that
• Hire qualified, professional trainers prepare officers within their
own genetical potential to
• Develop fitness programs that match individual perform their jobs in good
job duties health for the length of their
• Conduct internal marketing to educate employees careers. The physical trainer
and gain support plays a critical role in producing
• Ensure consistent advocacy from agency leaders this type of officer. By using
existing exercise and nutritional
• Discover the ongoing rewards science, technology, and the
expertise of those most knowl-
edgeable in the industry, agen-
cies can complete this mission.
certification personnel and a specific level of performance. No matter the perspectives,
professionals from accredited Such an evaluation results in operations, budgets, resource
fitness organizations, agencies more individuals doing well, as allocations, or human resources,
can begin holistically selecting opposed to a “one size fits all” the up-front preparation in en-
a physical trainer. Once such a approach in which only some suring wellness in law enforce-
partnership is formed, organiza- survive. Those who do not pre- ment academies and beyond can
tions should ensure that trainers vail often are viewed as unable prove far less costly than not
develop programs that match to “cut it” when, in fact, they doing so. Lifelong wellness and
physical fitness demands with received poor training. fitness proves an investment
the body movements, joint Further, positive rein- now and in the future of Amer-
actions, and biomechanics of forcement generates favorable ican public safety personnel.
an employee’s particular job results. The use of exercise Thus, selecting the best physical
duties. For example, without as punishment for infractions trainers for them is paramount.
properly training the shoulder (in the academy environment) Law enforcement leaders should
and rotator cuff muscles (often does not reap rewards. In fact, thoroughly review varied
neglected in shoulder training), it serves as a negative rein- aspects of the health and fitness
the demands of defensive tactics forcement, which will turn arena before placing an indi-
training can end a career. people away from embracing vidual in this essential position.
Departments should ensure the important aspects of Further, they should examine
that their physical trainers teach exercise. whether the person needs to be
contemporary exercise science in a sworn position.
and use a functional fitness Conclusion Leaders should prepare for
assessment, identifying the The goal of lifelong a department of healthy and fit
strengths and weaknesses in wellness is not to produce a personnel by recruiting, hiring,
people seeking to be trained to “super” law enforcement officer training, and educating the

30 / FBI Law Enforcement Bulletin


4
workforce for the future. Phys- Endnotes Information in this paragraph was
ical activity, exercise, and nutri- 1
derived from Scott Teeter, “Police
J.M. Violanti, J.E. Vena, and S.
Officers’ Stress Can Be Managed,” The
tional lifestyle changes are not Petralia, “Mortality of a Police Cohort:
Oak Ridge Online-Community, August 20,
blocks of time in stand-alone 1950-1990, American Journal of Indus-
1998; retrieved on November 16, 2004,
presentations. Rather, they offer trial Medicine 33, no. 4 (1997): 366-373.
2
from http://www.oakridger.com/stories/
U.S. Department of Health and
a lifetime of rewards if imple- Human Services, Centers for Disease
082098/com_police.html.
5
mented and maintained cor- U.S. Department of Health and
Control and Prevention, National Center
Human Services, National Institutes of
rectly. Investing the time to for Health Statistics, National Health and
Health, National Cost of Illness for
properly plan a fitness program Nutrition Examination Survey, 1999-2000.
3
Selected Diseases, 2000; http://
and select the most desirable The Police Executive Leadership
www.nih.gov.
Program Class Exercise and Nutrition 6
physical trainer for the depart- Questionnaire, administered by Daniel E.
For more information, visit the
ment will glean the most posi- Cooper Institute at http://
Shell, Division of Public Safety Leader-
www.cooperinst.org.
tive results; planning the pro- ship, Johns Hopkins University (Balti-
gram takes time and effort. more, MD, October 2003).

Wanted:
Book Reviews

T he Bulletin invites criminal justice professionals to submit reviews of recently


published nonfiction books they have read on topics relative to their field of
expertise for possible inclusion in its Book Review department. The magazine pub-
lishes only positive reviews of between 350 and 500 words or 1½ to 2 pages double-
spaced. As with article submissions, the Bulletin staff will edit book reviews for style,
length, clarity, and format.
Book reviewers should include two or three compelling points that the author
makes, along with the complete title of the work; the names of the authors or editors;
and the publishing company, city and state, and publication date. As a guide, the staff
suggests that reviewers examine book reviews in past issues of the Bulletin to ac-
quaint themselves with the magazine’s requirements. Reviewers should submit their
book reviews typed and double-spaced on 8½- by 11-inch white paper with all pages
numbered. Reviewers should include an electronic version of the review saved on
computer disk. Send book reviews to:

Editor, FBI Law Enforcement Bulletin


FBI Academy
Madison Building, Room 201
Quantico, VA 22135
telephone: 703-632-1952
e-mail: leb@fbiacademy.edu

May 2005 / 31
FBI Law Enforcement Bulletin
Call for Authors

Why Should You Publish an Article? or referring to information that generally is not
• Allows you to share your experiences well known. Authors should study several is-
sues of the magazine to ensure that their writing
• Provides you with a wider audience style meets the Bulletin’s requirements. Most
• Increases your credibility important, authors should contact the Bulletin
• Enhances your professional image staff for the expanded author guidelines, which
contain additional specifications, detailed
• Improves your chances for promotion examples, and effective writing techniques, or
What Should You Write About? access www.fbi.gov/publications/leb/leb.htm.
The Bulletin judges articles on relevance to
Write about topics that interest you. Write the audience, factual accuracy, analysis of the
about problems that you, your department, or information, structure and logical flow, style
community have solved. Possible Bulletin topics and ease of reading, and length. The staff edits
include the following: all manuscripts for length, clarity, format, and
• Administrative/personnel issues style.
• Crime problems and solutions The Bulletin generally does not publish
• Domestic violence articles on similar topics within a 12-month
period or accept articles previously published or
• Drugs currently under consideration by other maga-
• Equipment zines. Because it is a government publication,
• Ethics the Bulletin cannot accept articles that advertise
a product or service.
• Environmental crimes
• Firearms How Do You Submit an Article?
• Future of policing • Send a query letter and short outline or
• Information resources • Submit a completed manuscript to—
Editor, FBI Law Enforcement Bulletin
• Investigative techniques
FBI Academy, Quantico, VA 22135
• Juveniles Telephone: 703-632-1952
• Leadership/management concerns E-mail: leb@fbiacademy.edu
• Negotiation/interviewing skills The Bulletin staff will review queries and
• Police-community relations articles and advise the authors of acceptance or
rejection. The magazine cannot guarantee a
• Technology publication date for accepted articles.
• Training Authors should submit three copies of their
articles typed and double-spaced on 8½- by
How Do You Write an Article? 11-inch white paper with all pages numbered.
Authors should write in third person and use Authors should include an electronic version of
active voice. They should supply references the article saved on computer disk. A photo-
when quoting a source exactly, citing or graph of the author(s) should accompany the
paraphrasing another person’s work or ideas, article. Authors also may e-mail articles.

32 / FBI Law Enforcement Bulletin


The Bulletin Notes
Law enforcement officers are challenged daily in the performance of their duties; they face each
challenge freely and unselfishly while answering the call to duty. In certain instances, their actions
warrant special attention from their respective departments. The Bulletin also wants to recognize
those situations that transcend the normal rigors of the law enforcement profession.

Early one morning, Officer Alan Farnham of the Chesapeake, Virginia,


Police Department responded to a house fire. Arriving before the fire
department, he observed that flames had fully engulfed the front of the
house. After learning from a resident that an elderly bedridden woman was
still inside, Officer Farnham immediately ran to the rear of the residence
and forced entry through a door. Upon searching the smoke-filled house, he
found the victim lying in bed and carried her outside to safety just as fire
department personnel arrived. The brave actions of Officer Farnham saved
the woman from the blaze that destroyed her home.
Officer Farnham

Sergeant Robert Breck of the Utah Highway Patrol was one of the first
responders to a 59-vehicle accident that occurred amidst heavy fog, low
visibility, and icy road conditions. Sergeant Breck discovered a young
woman trapped in her vehicle under a truck trailer, both of which were
becoming enveloped by flames because of erupted fuel tanks. Unable
to free her, Sergeant Breck feverishly fought the fire with extinguishers
and calmed the victim. He remained with her, even as the smoke intensified
and wreckage began to collapse, until additional help arrived to remove
the young woman from the vehicle. Because of the heroic actions of
Sergeant Breck Sergeant Breck, the victim escaped with only minor injuries.

Nominations for the Bulletin Notes should be based


on either the rescue of one or more citizens or arrest(s)
made at unusual risk to an officer’s safety. Submissions
should include a short write-up (maximum of 250
words), a separate photograph of each nominee, and a
letter from the department’s ranking officer endorsing
the nomination. Submissions should be sent to the
Editor, FBI Law Enforcement Bulletin, FBI Academy,
Madison Building, Room 201, Quantico, VA 22135.
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