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HowTo:FixGooglePlayStoreNoConnection
RetryErrorMessage
Lastmodified:October24th,2015
Postedin:Tips
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GooglePlayStorehasthisverycommonerrorwhichshowsupwhenyouleastexpectanythingtogo
wrong.NoconnectionRetryerrormessagecomesupwhentheGooglePlayStoreapponyour
AndroidphoneortabletfailstoconnecttotheInternet,eventhoughtheInternetisworkingperfectlyfine
withotherappsonyourphone.Igotstuckwiththisyesterdayandalmostbangedmyheadonthewall
tryingtogetmyGooglePlayStorebacktoworkIevenendedupreplacingtheentireGooglePlay
Storeapponmyphone.
HowdidIfixit?ThereareseveralwaystofixandgetridofthisNoconnectionRetryerrormessage.
Aftermuchheadscratchingandreadingthroughdozensofforumposts,Iwasabletocomeupwithafew
solutions,thatcouldhelpyoufixthiserrormessageonAndroidphoneortablet.

HowToFixGooglePlayStoreNoConnectionRetryError
Message
LikeImentionedearlier,therearemultiplesolutionsandtipsthatyoucouldtrytofixthiserrormessage.
Imentionedthembelow.Fixsolutionno.2workedforme!
Solution1CheckyourGmail/Googleaccountpassword.Haveyourecentlychangedit?Ifyes,then
youwillneedtoreenteryourpasswordonyourAndroiddevicetogetallyourGoogleservicesback.As
soonasyouchangeyourGoogleaccountpassword,yourdevicegetsanotificationtoenterthenew
password.DoitoryourGooglePlayStoreoranyotherGoogleservicewillnotsyncorworkproperly.
Solution2ClearthePlayStorecache.TheGooglePlayStoreapponyourAndroiddevicestoressome
cachedataonyourdevicewhichcouldbeoneofthereasonswhyyouarenotabletoconnecttoGoogle
serversusingtheappandkeepgettingtheNoconnectionRetryerrormessage.Howtofixit?Read
thequickandeasystepsbelow:

GotoSettings>Apps.
ScrolltoAllappsandthenscrolldowntoGooglePlayStoreapp.
OpentheappdetailsandtapontheForcestopbutton.
Then,tapontheClearcachebutton.
Thatsit.NowstarttheGooglePlayStoreapponyourphone/tabletanditshouldloadandwork
absolutelyfine!
Solution3Checkthedateandtimeofyourdevice.Yes,thiswastheproblemwithmajorityofusers
complainingaboutthiserrormessageintheirGooglePlayStoreapp.Ifyourdateandtimearenot
correctlyset,youwillagaintheNoconnectionRetryerrormessage.
Solution4ForcereinstallGooglePlayStoreapp.Youcantryuninstallingalltheappupdatesonyour
phoneandreinstalltheGooglePlayStoreAPKagaintoseeifthatwouldworkforyou.Forinstructions
onhowtodownloadGooglePlayStoreAPKandinstallationinstructions,readhereforthetutorial!
Solution5Last,factoryresetyourphone.Wedonotwantyoutodothis,butthisseemstobethelast
optioniftheGooglePlayStorejustdoesntwork.However,beforeyoutrydoingthis,pleasemakesure
youbackupyourAndroidphoneortabletasafactoryresetwillcompletelywipeoutallyourdata.You
cangothroughsomeofthebackuptipsgivenbelow,ifneeded:
BackupyourApps.How?>HowtoBackupAndroidApps.
BackupyourSMSmessages.How?>HowtoBackup/RestoreSMSMessages.
BackupContacts,GmailandGoogleData.How?>SyncwithGoogleSync.
BackupCallHistory.How?>HowtoBackupCallHistory.
BackupWhatsAppMessages.How?>HowtoBackup/RestoreWhatsAppMessages.
BackupAPNSettings:GPRS,3G,MMSSettings.How?Notedowneverythingfrom:Settings>
Wireless&Networks(More)>Mobilenetworks>AccessPointNames.
ThesewerethefewsolutionswethinkcouldfixyourGooglePlayStoreappfortheNoconnection
Retryerrormessage.Someothersolutionworkedforyou?Pleasedopointthatoutinthecomments
belowasitwouldbehelpfultootherreaderswhohavebeentryingtofixGooglePlayStoreapp.
Hit+1orLIKEtothankus!

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46Comments
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Jointhediscussion
ecoleman 2monthsago

I'vehadmyandroidphonefor3hoursandalreadytheplaystorehasstoppedworking.After3
hoursofsettingeverythingupInowhavetoresetit.ActuallyI'mgoingtoresetitandputitback
intheboxandreturnthepieceofshit.

Reply Share

max 8monthsago

thankyouverymuch,iapreciateit.
nowIcanrunmyplaystore
youarethebestman

Reply Share

LauritzLd 9monthsago

Trieditall...Stillnotworkin

Reply Share

joebest2004 10monthsago

Anothersolutionistomakeanewgoogleacoountonyourdevice,opentheplaystorethen
deletethenewaccount.

Reply Share

nick ayearago

thankyoualot....ididaresetanditworked

Reply Share

Rafa ayearago

Higuysjusttoletyouknow.Isolvedthisissuejustbyrestartingmywifirouter.Simpleasthat

Reply Share

somejerk ayearago

inoticeanotherandroiddevicecouldntconnecteither,soiaddedthegoogledns(8.8.8.8)tomy
router'sdnslistanditworkedjustfine.
Youmightneedtoreconnectyourwififorchangestotakeeffect

Reply Share

Wolf779965 ayearago

I'vehadthisproblemanseveraldevicesbutonlyinmyhomewlanarea.SoIguesseditwas
aproblemwiththerooter.AfterarooterresetitgotanewIPaddressandallworksfine!

Reply Share

Tyler ayearago

Tyler ayearago

Youlegend...thankyousomuch

Reply Share

Missmydumbphone ayearago

IhaveanLG38coptimusandgoogleplayworkedfineuntilonedaymyphonecrashedand
whenIrestartedit,Ihadlostmytracfoneminuteswidgetandcouldnolongerconnecttogoogle
playstore.Icanlogintomygmailaccountjustfineonthephoneandonpc.Icanalsoconnect
toskypeonmyphonesoitisn'tmyWiFiconnectionormydataplan.Ihavetriedallofthese
suggestionsexceptfactorresetwhichIamnotwantingtodo.

Reply Share

AndrewHeard ayearago

noneofsuggestions1..5workedforme,myhostsfileonlyhasthe1line127.0.0.1,stillcantfix
thisproblem

Reply Share

carlos ayearago

panopomaayosunggoogleplaystoreko

Reply Share

Guest ayearago

UninstallGoogleplayandreinstallfactoryversion

Reply Share

Gregor ayearago

Ievencan'tmakeanaccountorlogintomyaccount!!

Reply Share

RoshanDhanke ayearago

thankuveryverymuchmyproblemissloved

Reply Share

LisaJ 2yearsago

brandnewphoneshowingthiserrorI'vetriedeverything:(

Reply Share

NabeelAfzal 2yearsago

Pleasehelpmeitriedallthosethingsbutplaystoredon'twork
iresettimeanddate,deletecacheordata.uninstallupdates,forcestoporsigninginagain
untilliresetmydevicebutcurrentlyitisnotworkingpleasehelpmepleaseanybody
14

Reply Share

John 2yearsago

John 2yearsago

WhenIpress"forcestop"asapartofsolution2,itwarnsthatdoingthiscouldcauseerrors.
ShouldIbeworried?

Reply Share

Zec 2yearsago

Hello
Gotorecoverydoawipedalvikandcachepartitionanddoafactoryresetintherecovery
mode.Thismethodworkedformygalaxys5(sorryforthebadenglishI'mfromBosnia...)

Reply Share

matt 2yearsago

dateandtimewereoffonmysonstablet.Ichangedittocurrentdateandtime.problemfixed!
thanks!!!

Reply Share

GregKamer 2yearsago

Aftertryingeverythingelse,Icheckedthetime/dateonmydevice.Somehow,thedatewasset
toJuly23rd,2012andthetimewassetto3:32pm.Setittocorrectdate/timeandnowallis
workingfine.Wonderhowthosegotchangedinthefirstplace?

Reply Share

Sarutobisasuke8 2yearsago

Itriedoption12and3whichdidntwork.Triedafactoryresetwhichworked:)Thanks

Reply Share

JEMIOS 2yearsago

EXCELLENTEXCELLENTEXCELLENT!THANKSFORMAKINGMYDAY!
3

Reply Share

nuni 2yearsago

youforgetsomethingthatworksforme....ifyouloginasgoogleaccountasyourmail....pouf!
notworking:)sosetupyourmailasgmailandthenGoogleplaylikeacharm...

Reply Share

Birdy 3yearsago

InmycasethetimeanddateweretheproblemlolxDThanks4thearticleman)
2

Reply Share

ArsenKhachaturyan 3yearsago

Greatpost!!!
Inmycasetheproblemwasassociatedwithincorrectsystemdatetime.
Thanks.

Thanks.
2

Reply Share

Steven 3yearsago

Thetimesettingworksgreatonme.Thanksforthisone!
4

Reply Share

Evan 3yearsago

Thankssomuch!Didntknowthatdateandtimewasafactorforgoogleplaystoretonot
function
2

Reply Share

AprilPalmer 3yearsago

Blessyourbloomin'heart.Minewasthedate/timeissuemy4yearoldhadchangedit.Thank
you!!
1

Reply Share

karanisle 3yearsago

@MohamadZeidanElKhalayli,thanksforthegreatinformation:)
1

Reply Share

gerrybalamiento 3yearsago

noneofitworks..asihavedoneeverything.exceptfornumberonesinceihaventchangedmy
passwordanditisstillworkingonthedesktoppcbutmygmailonmyphone,isnotloading.

Reply Share

LewejenitzzajJazztinnejewel>gerrybalamiento 2yearsago

Okay...Ifitdoesn'twork,andyourphoneisrooted,openrootexplorer,searchforthe
foldernamed"etc".Openthefilecalled"host"withtexteditor...Asyoucanseethere
aretwo(2)IPaddresses..OnthesecondIPaddress,put"#"beforeit..Saveitthen
reboot
2

Reply Share

LoganJackary>LewejenitzzajJazztinnejewel ayearago

Thankssomuch!!Thatworked!Onnexus7

Reply Share

HAssAnAhmEd>LewejenitzzajJazztinnejewel 2yearsago

thanksitworksonHTCRHYME:D

Reply Share

brat>LewejenitzzajJazztinnejewel 2yearsago

Ionlyhaveoneaddressinhosts..whatnow?
4

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Share

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subash 3yearsago

thanksaton
1

Reply Share

Matt 3yearsago

Iwilltrythebackupbecasuseiddoesntsolveanyth.

Reply Share

xenios 3yearsago

itdoesn'tsolveanything
3

Reply Share

MohamadZeidanElKhalayli>xenios 3yearsago

Gotosetting>ApplicationmanagerandpressonGooglePlayStoreicon,thenclick
onuninstallupdatesthenOK.
Nowgotosetting>ApplicationmanageragainandpressGooglePlayServices(ifyou
don'tfinditthenskipthis),ifyoufinditpressuninstallupdatesthenOK.
NowgotosettingandfindtheGoogleaccountundertheAccountsbarinthesettings,
pressontheGoogleaccounticon,thenpressontheaccountyouareregisteredwith,
andthenpressonremoveaccount,againpressonremoveaccount.
NowopenthePlayStore,pressonExistingandsigninwithyourexistingaccount.
Hopethishelp^^
2

Reply Share

NasirMahmood>MohamadZeidanElKhalayli ayearago

Workedforme.:)Thanks

Reply Share

BabarKhans>MohamadZeidanElKhalayli 2yearsago

nosir.thenthismsgshows..Couldn`tsignin
____________________________________________
Cantestablishareliableconnectiontotheserver.
Thiscouldbeatemporaryproblemoryourandroiddevicemaynotbeprovisined
fardataservices.ifitcontinues,callcustomercare,plzzzzhelpme
17

Reply Share

dragondj>BabarKhans ayearago

didyoufixit??
andifyoudidthenhowplease??

andifyoudidthenhowplease??

Reply Share

sehrish.hassan@hotmail.com>BabarKhans ayearago

ialsogetsameproblem..howcanisolvethispleasehelpmeout
3

Reply Share

saligta>MohamadZeidanElKhalayli 3yearsago

Notworkingbecausecan'tconnet
1

Reply Share

BrianV>MohamadZeidanElKhalayli 3yearsago

thisworkedforme!!

Reply Share

yth>xenios 3yearsago

exactly

Reply Share

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Author
Name:HarisNadeem
Bio:SomeonewholivesoneverythingAndroidcountlessdevices,appsandgames
toplaywitheveryday.ChiefEditoratTeamAndroid.Hehaswritten2842guidesand
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