Five year summary1

(in $m unless otherwise indicated)

2015

2014

2013

2012

2011

14,267
7,375
21,642
(9,473)
(753)
11,416
(3,348)
(56)
8,012

13,542
6,395
19,937
(8,547)
(650)
10,740
(3,115)
(64)
7,561

12,821
5,774
18,595
(7,976)
(847)
9,772
(2,947)
(74)
6,751

12,502
5,481
17,983
(7,957)
(1,212)
8,814
(2,812)
(66)
5,936

11,996
4,917
16,913
(7,406)
(993)
8,514
(1,455)
(68)
6,991

623,316
188,840
812,156
475,328
171,054
13,840
98,019
758,241
53,915

580,343
190,499
770,842
460,822
152,251
10,858
97,574
721,505
49,337

536,164
164,933
701,097
424,482
144,133
9,330
75,615
653,560
47,537

514,445
164,167
678,612
394,991
147,847
9,537
79,972
632,347
46,265

496,609
173,619
670,228
370,278
165,931
8,173
82,038
626,420
43,808

187
-

182
-

174
20

166
-

156
-

Return on average ordinary equity (%)

Basic earnings per share (cents)

73.4
16.2
256.3

74.7
16.3
243.7

79.7
15.2
218.3

85.3
13.9
194.7

67.0
17.8
233.0

Net tangible assets per ordinary share ($)4

13.08

11.57

11.09

10.49

9.96

40.07
29.10
29.70

35.99
30.00
32.14

34.79
24.23
32.73

24.99
19.00
24.85

25.60
17.84
20.34

43.8
2.09

42.9
2.09

42.9
2.14

44.2
2.16

43.8
2.19

6.6
6.8

6.4
6.7

6.8
6.9

6.8
6.9

6.5
7.0
n/a

Income statements for the years ended 30 September2

Net interest income
Non-interest income
Net operating income before operating expenses and impairment charges
Operating expenses
Impairment charges
Profit before income tax
Income tax expense
Profit attributable to non-controlling interests
Net profit attributable to owners of Westpac Banking Corporation
Balance sheet as at 30 September2

Loans
Other assets
Total assets
Deposits and other borrowings
Debt issues
Loan capital
Other liabilities
Total liabilities
Total shareholders equity and non-controlling interests
Key financial ratios
Shareholder value
Dividends per ordinary share (cents)
Special dividends per ordinary share (cents)
Dividend payout ratio (%)3

Share price ($):

High
Low
Close
Business performance
Operating expenses to operating income ratio (%)
Net interest margin (%)
Capital adequacy
Total equity to total assets (%)
Total equity to total average assets (%)
APRA Basel III:
Common equity Tier 1 (%)5

9.5

9.0

9.1

8.2

Tier 1 ratio (%)6

11.4

10.6

10.7

10.3

9.7

Total capital ratio (%)6

13.3

12.3

12.3

11.7

11.0

1.8

2.5

4.1

5.6

6.3

53

60

73

82

88

32,620

33,586

33,045

33,418

33,898

Credit quality
Net impaired assets to equity and collectively assessed provisions (%)
Total provisions for impairment on loans and credit commitments to total loans
(basis points)
Other information

Full-time equivalent employees (number at financial year end)7

1
2

3
4
5
6
7

Where accounting classifications have changed or where changes in accounting policy are adopted retrospectively, comparatives have been revised
and may differ from results previously reported.
The above income statement extracts for 2015, 2014 and 2013 and balance sheet extracts for 2015 and 2014 are derived from the consolidated
financial statements included in this Annual Report. The above income statement extracts for 2012 and 2011 and balance sheet extracts for 2013,
2012 and 2011 are derived from financial statements previously published.
Excludes special dividends and adjusted for Treasury shares.
Total equity attributable to owners of Westpac Banking Corporation, after deducting goodwill and other intangible assets divided by the number of
ordinary shares outstanding, less Treasury shares held.
Basel III was not effective in Australia until 1 January 2013. The 2012 ratio has been presented on a pro forma Basel III basis. No comparative is
presented for 2011. For further information, refer to Note 33 to the financial statements.
Basel III was not effective in Australia until 1 January 2013. Comparatives are presented on a Basel II basis. For further information, refer to Note 33
to the financial statements.
Full-time equivalent employees includes full-time and pro-rata part-time staff. It excludes staff on unpaid absences (e.g. unpaid maternity leave),
overtime, temporary and contract staff.

2015 Westpac Group Annual Report

Information on Westpac
Five year non-financial summary1
2015

2014

2013

2012

2011

13.1

12.8

12.2

11.8

11.5

Customer

Total customers (millions)2

Digitally active customers (millions)3
Branches
Branches with 24/7 capability (%)4

4.9

4.7

4.2

4.0

3.7

1,429

1,534

1,544

1,538

1,532

22

15

Number of ATMs

3,850

3,890

3,814

3,639

3,544

Smart ATMs (%)5

31

24

17

Net Promoter Score (NPS) Australia - consumer6

1.1

0.9

(2.4)

(7.7)

(7.7)

Net Promoter Score (NPS) Australia - business6

(0.7)

1.2

(5.3)

(10.8)

(7.0)

+5

+2

+8

+9

Net Promoter Score (NPS) NZ - consumer6

n/a

Change in consumer complaints (%) - Australia

(31)

(27)

(15)

Change in consumer complaints (%) - NZ

(22)

(19)

(16)

Products per customer7

2.98

2.96

3.00

2.84

Wealth customer penetration (%)8

19.7

20.0

18.7

18.4

17.0

Employees
Total core (permanent) full time equivalent staff (number at financial year end)

32,620

33,586

33,045

33,418

33,898

10.6

9.8

9.8

9.9

11.5

New Starter Retention (%)

85.3

88.0

86.7

84.8

84

High Performer Retention (%)11

95.0

95.8

95.7

95.9

95.3

Lost Time Injury Frequency Rate (LTIFR)12

0.8

1.1

1.5

1.9

2.5

Women as a percentage of the total workforce (%)

59

59

60

61

61

Women in Leadership (%)13

46

44

42

40

38

173,437

175,855

180,862

183,937

184,124

67,959

73,871

85,013

91,855

57,163

4,857

5,334

5,762

52
1,140
-

45
383
-

Employee Voluntary Attrition (%)9

10

Environment
Total Scope 1 and 2 emissions - Aust and NZ (tonnes CO2-e)14
Total Scope 3 emissions - Aust and NZ (tonnes CO2-e)15
Paper Consumption - Aust and NZ (tonnes)16
Responsible lending and investment
Proportion of electricity generation financing in renewables including hydro - Aust and
NZ (%) 17
Electricity generation portfolio emissions intensity (tonnes CO2-e/MWh)18
Finance assessed under the Equator Principles - Group ($m)19
Responsible Investment Funds Under Management ($m)20

61
0.38
1,065
15,017

59
0.41
851
-

55
0.44
268
-

Social impact
Community investment ($m)21

116

217

131

133

155

Community investment as a percentage of pre-tax profits - Group (%)

1.04

2.02

1.33

1.50

1.82

Community investment as a percentage of pre-tax operating profit (cash earnings

basis)
Financial education (participants)22

1.02

1.99

1.28

1.41

1.72

60,342

49,812

32,577

36,182

42,109

100

100

98

94

92

1.2

Supply chain
Top suppliers self-assessed - Australia (%)23
24

Spend with Indigenous suppliers - Australia ($ million)

2015 Westpac Group Annual Report