Vous êtes sur la page 1sur 4


CLO Virtual Fashion, LLC ("CLO") respects the privacy rights of its users and pr
otects the personal information collected, stored and used in connection with ou
r services (our "Services"). To further this commitment, we have adopted this Pr
ivacy Policy ("Privacy Policy") to guide how we collect, store, and use the info
rmation you provide us. CLO includes its Affiliates, which shall mean subsidiari
es, parent companies, joint ventures and other corporate entities under common o
By setting up a CLO account, by using our Services, by using or downloading soft
ware made available by CLO, or by clicking the "I accept" button (or its equival
ent), you are accepting the practices described in this Privacy Policy. If you d
o not agree to this Privacy Policy, please do not register for an account with C
LO, download software made available by CLO, or otherwise access our Services.
We may modify this Privacy Policy from time to time, without any liability to yo
u. We will notify you of any revisions to this Privacy Policy in accordance with
our Terms of Service. You will be deemed to have agreed to any such modificatio
ns by your continued use of our Services after any such modification is posted.
It is important that you review this Privacy Policy regularly to ensure you are
updated as to any changes. If you do not agree with the modifications, please di
scontinue use of our Services immediately.
This Privacy Policy describes CLO s collection and use of personal information submi
tted and collected through our Services. Personal information includes any indiv
idually identifiable information about you, such as your name, address, telephon
e number, or e-mail address, and information concerning you collected and/or mai
ntained in personally identifiable form.
Please be aware that advertisers or websites with links to and from our Services
may collect personal information about you. This Privacy Policy does not apply
to, and cannot control the activities of, those other advertisers or websites.
We may collect and process the following data about you:
Personal information such as your name, address, telephone number, e-mail addres
s, and credit card number when you register for an account with CLO, make sales
inquiries, request support, or make a purchase or payment.
We collect certain information automatically and store it in log files. This inf
ormation may include internet protocol (IP) addresses, operating system, browser
type, date/time stamp, and/or program or system error messages and other system
information. We may combine this automatically collected log information with o
ther information we collect about you to improve our Services, to improve market
ing, analytics, or website functionality.
If you contact us or respond to messages and communications that we send to you,
we may keep a record of that correspondence.
We collect details of your use of our Services and the resources that you access
. Such usage information includes information about how and when you access or u
se our Services.
User feedback, community discussions, chats and other interactions on our Servic
If you access our Services on your mobile telephone or other mobile device, incl

uding tablets, we collect mobile device identifiers, including MAC Address, and
IP Address. Certain aspects of our Services will create and assign to your devic
e an identifier that is similar to an account number. We may collect the name yo
u have associated with your device, device type, telephone number, country, and
any other information you choose to provide or allow us to access.
Please keep in mind that when you voluntarily disclose personal information whic
h is publicly viewable, that information will be publicly available and can be c
ollected and used by others. For example, if you post your email address, you ma
y receive unsolicited messages. We cannot control who views information (and wha
t they do with information) you voluntarily post publicly.
CLO and our partners, such as marketing partners and analytics providers, may us
e tracking technologies such as cookies, beacons, tags and scripts. These techno
logies are used in analyzing trends, administering our websites, tracking users
ements around the websites, and to gather demographic information about our user
base as a whole. We use cookies for various purposes including our shopping car
t, to remember users
settings, and for authentication. Users can control the use of
cookies by adjusting individual browser settings. However, if you reject cookie
s, you may still use our websites, but your ability to use some features or area
s of our websites may be limited.
We may also use clear gifs in our HTML-based emails to let us know which emails
have been opened by recipients. This allows us to gauge the effectiveness of cer
tain communications and the effectiveness of our marketing campaigns. For this r
eason, these types of clear gifs are tied to personally identifiable information
We may also use tools or third party analytical software to automatically collec
t and use certain non- personal information that does not directly enable CLO to
identify you.
We use your personal information and non-personal information, both individually
or combined together:
To help us manage, operate and deliver our Services to you
To improve your experience with our Services
To develop new products or services for you
To provide you with customer support
To communicate with you about our Services (unless you have not consented to all
ow us to use your information for these purposes)
For marketing and promotional purposes
For internal training purposes and statistical analysis
CLO does not sell or rent your personal information to third-parties for marketi
ng purposes without your consent. However, you hereby agree that CLO may, withou
t seeking further your consent, share your personal information with our Affilia
tes to provide you our Services or information about other services and promotio
nal materials. In addition, CLO may share personal information with business par
tners that assist CLO in providing you our Services.
We will encourage our service partners to adopt and post privacy policies. Howev
er, the use of your personal information by our service partners is governed by
the privacy policies of those service partners, and is not subject to our contro
In a business transaction, such as a merger, acquisition, dissolution (including
bankruptcy), change of control, or a sale of all or a portion of our assets, cu

stomer information, including personal information, generally is one of the tran

sferred business assets. In the event that CLO undergoes such transactions, incl
uding preparation of any of such transactions, we may share, disclose or transfe
r all of your information, including personal information, to the successor. Any
third party to which we transfer or sell our assets will have the right to cont
inue to use the personal and other information that you provide to us in the man
ner set out in this Privacy Policy.
Occasionally we may be required by law enforcement or judicial authorities to pr
ovide personal information to the appropriate governmental authorities. We will
disclose personal information upon receipt of a court order, subpoena, or to coo
perate with a law enforcement investigation.
CLO maintains appropriate safeguards that ensure the security, integrity, and pr
ivacy of the personal information we collect and store about our account holders
. Personal information collected by CLO is stored in secure operating environmen
ts that are not available to the public and that are only accessible by authoriz
ed employees. We also have security measures in place to protect the loss, misus
e, and alteration of the information under our control (i.e., maintain data qual
ity). Before we allow web users to access their personal information, for exampl
e, we verify their identity by requesting that they submit information such as t
heir username and password. We also take reasonable steps to ensure that third p
arties to whom we transfer personal information provide sufficient protection of
such data.
Your personal information may be transferred to, and stored at, a destination ou
tside the country of your residence. It may also be processed by personnel of ou
r Affiliates and third party service providers who may operate outside the count
ry of your residence. In such case, we will take reasonable steps to require suc
h third party in possession of your personal information to take commercially re
asonable security measures to protect the information.
However, unfortunately, no data transmission over the internet or any wireless n
etwork can be guaranteed to be secure. As a result, while we strive to protect y
our personal information, you acknowledge that: (a) the security, integrity and
privacy of any and all information and data exchanged between you and us through
our Services cannot be guaranteed; and (b) any such information and data may be
viewed or tampered with in transit by a third party.
You should be aware that our Services may from time to time contain links to thi
rd-party sites, products or services. CLO is not responsible for the privacy pra
ctices or the content of such sites or services. If you are concerned about the
privacy policy of a certain third party, we recommend that you read the privacy
policy of the site or service to which you link before you submit any personal i
CLO makes good faith efforts to enable you to review, update or correct your per
sonal information in our possession. In order to do so, please log into your acc
ount or contact our Privacy Policy Administrator at legal@clo3d.com. If you cont
act us, we will need sufficient information from you to establish your identity
and to verify your access request, and also to assist us in handling your reques
t. Please note that even if personal information is changed or deleted according
to your request, CLO may still retain some of your personal information to reso
lve disputes, enforce CLO user agreement(s), and comply with technical and legal
requirements and constraints related to the security, integrity and operation o

f our Services.
Please be aware that even after your account is terminated or deleted, some or a
ll of your information may still remain visible to others. A request to delete a
nd/or terminate your account will not result in the removal of information colle
cted and already put in aggregate form or information that cannot, in our sole d
iscretion, be removed without undue burden to us. We are not able nor are we obl
igated to remove any of your information from a third party provider or platform
. Moreover, please be aware that even after you delete your account or your acco
unt is terminated, your information may not be deleted in its entirety from our
servers and servers of the third party with whom such information have been shar
If at any time you wish to opt out of having your personal information shared wi
th third parties and/or receiving information from CLO (via e-mail or postal mai
l) about new products, services, or promotions, you can do so by adjusting your
account settings or emailing us at legal@clo3d.com.
Our Services are provided through and managed on servers located and operated wi
thin the United States. By using and accessing our Services, residents and citiz
ens of countries and jurisdictions outside of the United States agree and consen
t to the transfer, storage and processing of your information on servers located
in the United States.
If you have any questions or wish to file a complaint, please feel free to e-mai
l us at legal@clo3d.com.