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Web Interface
User Guide
Document 800-12235V5
2014 Honeywell
Please contact your local Honeywell Access Systems representative or visit us on the
web at http://www.honeywellintegrated.com/ for information about ordering.
Pro-Watch Web Interface User Guide, Document 800-12235V5
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Honeywell Access Systems appreciates your comments about this manual. Please visit
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CONTENTS
Chapter 1 Overview
1.1
1.2
1.3
1.4
1.5
iii
iv
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vi
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LIST OF FIGURES
vii
viii
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Overview
In this guide...
Audience
Use of Symbols
Pro-Watch
Workstation Permissions
Overview
Purpose of this Document
1.2 Audience
This guide is written for the Pro-Watch system administrator who uses the Pro-Watch
Web Client remotely.
injury.
Warning: Shock
Note:
Tip: Tips
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Overview
Pro-Watch
1.4 Pro-Watch
The Pro-Watch platform is a complete access control system of hardware and software
for small, mid-size, and global-enterprise sites. The user can configure sites that range
from five users and 64 doors to an unlimited number of users and doors.
The Pro-Watch system supports Honeywell and third-party access control hardware
and software, including panels, readers, intercom units, and CCTV equipment.
There are two interfaces available for this product:
A PC-based interface
A Web-based interface
These interfaces support both a server component and a client component. This guide
describes how to use the Web-based interface. For information on the PC-based
product, see the Pro-Watch Software Suite Release 4.2 User Guide, 7-901071V5.
1.5.1 Problem
When installing PW 4.2 Web Component, sometimes ASP.NET will not register
correctly with IIS. When trying to bring up the Login page, user will see the following
error message:
"HTTP Error 500.21 Internal Server Error: Handler
'PageHandlerFactory-Integrated' has a bad module 'ManagedPipelineHandler' in its
module list".
Reason for the error: ASP.NET may not be registered properly with Internet
Information Services (IIS). User must register ASP.NET with IIS to enable the
handlers required to run .NET pages.
1.5.2 Solution
1. Open the Command Prompt under an Administrator account.
Pro-Watch Web Interface User Guide, Document 800-12235V5
Overview
Pro-Watch Web Client
2. Navigate to "C:\Windows\Microsoft.NET\Framework\v4.0.30319" .
3. Run the command "aspnet_regiis.exe -i".
4. Launch your Internet Information Services (IIS) Manager. Double-click the
Application Pools link in the navigation sidebar. Make sure the Pro-Watch
4.2 Application Pools listed in the Application Pools pane display 4.0 version
of the .NET Framework:
5. If any one the application pools has a version other than 4.0, double-click the
application pool to display its editing screen:
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Overview
Workstation Permissions
Overview
Workstation Permissions
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In this guide...
Supported Web Browsers
Supported Hardware
12
15
Before Logging In
16
19
Home Page
21
Modules
24
24
42
46
49
Badging
54
Reporting
61
Administration
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Figure 1
Figure 2
4. In the Settings list, scroll down until you see Use TLS 1.0, Use TLS 1.1 and
Use TLS 1.2 options; select all three check boxes to enable them, as shown
below.
Figure 3
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5. Click the Custom Level button to display the Security Settings - local
Internet Zone dialog box.
11
Figure 5
Value
.NET Framework
Loose XAML
Disable
.NET Framework
Enable
.NET Framework
XPS documents
Enable
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Enable
.NET Framework-reliant
components
Enable
.NET Framework-reliant
components
Enable
Disable
Allow scriplets
Disable
Disable
Enable
Disable
Prompt
Disable
Disable
Disable
Enable
Enable
Enable
Downloads
File download
Enable
Downloads
Font download
Enable
Downloads
Enable
Miscellaneous
Disable
Miscellaneous
Enable
13
Disable
Miscellaneous
Disable
Miscellaneous
Prompt
Miscellaneous
Disable
Miscellaneous
Prompt
Miscellaneous
Disable
Miscellaneous
Enable
Miscellaneous
Enable
Miscellaneous
Disable
Miscellaneous
Prompt
Miscellaneous
Prompt
Miscellaneous
Disable
Miscellaneous
Disabled
Miscellaneous
Medium
Safety
Miscellaneous
Enable
Miscellaneous
Enable
Miscellaneous
Enable
Miscellaneous
Enable
Miscellaneous
Enable
Scripting
Active scripting
Enable
Scripting
Prompt
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Disable
Scripting
Disable
Scripting
Disable
Scripting
Enable
User Authentication
Logon
Automatic
logon only in
Intranet zone
15
Figure 6
4. Clear the following two check box options from the Compatibility View
Settings dialog box:
a. Display intranet sites in Compatibility View.
b. Display all websites in Compatibility View.
5. Click Close to close to dialog box.
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2. Double click your user account to display the Edit Users screen:
3. If your workstation is not displayed in the Define User list, click the Add
button, browse and find your workstation and add it to the list.
4. If the workstation is not in grant status, select the workstation and click the
Grant button.
5. When done, click the OK button at the bottom of the Edit Users screen to
close it.
For more information refer to the Pro-Watch Software Suite 4.2 User Guide,
7-901071V5, Chapter 59 DBC - Users and Chapter 60 DBC - Workstation.
17
5. In the User Defines list of functions, find the Enable Web Password
function and grant it by clicking the Grant button on the right.
6. If Enable Web Password is not listed, Click the Add Function button, find
and select the Enable Web Password from the list and click OK. If the
function displays as Revoked, repeat Step 5 above and continue with Step 7
below.
7. Click OK to close the Edit Users screen.
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7. Press Shift, click and select all the functions in the Functions list box:
19
Note:
Make sure that you always use the hostname to access the web pages.
Figure 7
Note:
3. Click the Localization Language drop down box (the third field) and select
the language of your choice.
4. Click the Login button to display the Pro-Watch Web Client interface page.
If the login is successful, the Pro-Watch Web Client Home page Figure 8 is
displayed. The username appears on the top right corner of the page.
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Figure 8
21
Description
Home button. Click to display the Pro-Watch Web Client
Home Page.
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Link Description
23
2.12 Modules
The Pro-Watch Web Client allows the user to access the following modules:
Alarm Monitor: Refer to the section Pro-Watch Web Alarm Monitor on page
24.
Event Monitor: Refer to the section Pro-Watch Web Event Monitor on page
42.
Badging. Refer to the section Badging on page 54.
Reporting. Refer to the section Reporting on page 61.
Administration. Refer to the section Querying a Report on page 67.
The following screenshot illustrates the different panes of the Web Alarm Monitor:
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Figure 9
Acknowledge
Alarm
Options
Export
Arrange
Columns
Range of Unacknowledged
Alarms
Previous and
Next Buttons
Clear Alarm
The following sections describe the different panes of the Web Alarm Monitor.
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Description
ACK Selected: Changes the status of an event to
Acknowledged. Refer to section Acknowledge Selected on
page 30.
Ack All: Changes the status of those unacknowledged
events to Acknowledged that are displayed in the current
screen - but NOT all the unacknowledged events in the
database. Since all such events may not fit into a single
screen, the user may have to visit all such screens to
acknowledge all the unacknowledged events. Refer to
section Acknowledge All on page 30.
Event Text & INSTR: Displays the text & instructions for
the selected event. Refer to section Event Text and
Instructions on page 31.
Live Trace: Refer to section Live Trace on page 31.
Historical Trace: Refer to section Historical Trace on page
31.
Event Response: Allows the user to log a response to an
event. Refer to section Event Response on page 32.
Event History: Displays the history of the selected event.
Refer to section Event History on page 32.
Recent History: Displays event history on the selected
logical device. Refer to section Recent History on page 33.
Card Holder Picture: Displays the photo of the card holder
associated with an event.Refer to section Card Holder
Picture on page 34.
Rollup Details: Displays an event time and a description for
each rolled-up event.Refer to section Rollup Details on page
34.
Hardware Control: Enables you to invoke actions on
logical devices or groups of logical devices that are not
necessarily associated with an alarm displayed on the Alarm
Monitor.Refer to section Hardware Control on page 35.
Configure Route Group: Allows you to determine which
events will appear on a given user's Alarm Monitor.Refer to
section Routing Group Filter on page 36.
Exports to an XLS file. Refer to section Export to Excel on
page 38.
27
Description
Arranges the unacknowledged alarm pane columns. Refer to
section Arrange Columns on page 38.
Total number of
Unacknowledged
Alarms
Description
Unk Selected: Changes the status of an event to Unacknowledged.
Refer to section Acknowledge Selected on page 30.
Unk All: Changes the status of those Acknowledged events to
Unacknowledged that are displayed in the current screen - but
NOT all the acknowledged events in the database. Since all such
events may not fit into a single screen, the user may have to visit all
such screens to unacknowledge all the acknowledged events. Refer to
section Acknowledge All on page 30.
Clear Selected: Clears an acknowledged event from the Alarm
Monitor. Refer to the section Clear Selected on page 40.
Clear All: Clears all acknowledged events from the Alarm Monitor.
Refer to the section Clear All on page 41.
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Description
Event Response: Refer to section Event Response on page 42.
Event Text & INSTR: Refer to section Event Text and Instructions
on page 42.
Event History: Displays the history of the selected event. Refer to
section Event History on page 32.
Recent History: Displays event history on the selected logical
device. Refer to section Recent History on page 33.
Card Holder Picture: Displays the photo of the card holder
associated with an event.Refer to section Card Holder Picture on page
34.
Rollup Details: Displays an event time and a description for each
rolled-up event.Refer to section Rollup Details on page 34.
Hardware Control: Enables you to invoke actions on logical devices
or groups of logical devices that are not necessarily associated with
an alarm displayed on the Alarm Monitor.Refer to section Hardware
Control on page 35.
Page Size/Range of
Acknowledged
Alarms
Total number of
Acknowledged
Alarms
29
Acknowledge Selected
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Note:
All the Unacknowledged Alarms will be moved to the Acknowledged Alarm pane.
The Event text and Event Instructions for the selected event is displayed in the Event
Text and Event Instructions (if any) panes as shown in Figure 13.
31
If you want to use the response code, select the Use Response Code check box
which activates the drop-down menu.
Note:
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33
Figure 16
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To display the event time and a description for each rolled-up event:
1. Navigate to Alarm Monitor page as explained in Navigating to Web Alarm
Monitor on page 24.
2. Select the required rolled-up event in the Unacknowledge Alarm pane.
3. From the More drop-down menu, select Rollup Details.
The Rollup Details dialog box is displayed with the event time and description details
as shown in Figure 18.
Figure 18
35
Figure 19
4. Fill the attributes and then click Execute. For more information refer to
Pro-Watch Software Suite 4.2 User Guide, 7-901071V5.
Note:
36
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37
3. Select the required routing group from the available list and then click Apply.
The alarms of that particular routing group is displayed in Pro-Watch Web
Alarm Monitor page.
3. Select the required column under Available Columns pane and then click
button to move under Selected Columns pane.
Or
Similarly to remove the required columns from the Selected Columns pane,
click
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button.
4. Type the required value in the Column Width text box to define the width of
the column.
5. Click
Unacknowledge Selected
39
Figure 24
Figure 25
Unacknowledge All
All the Acknowledged Alarms will be moved to the Unacknowledged Alarms pane.
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Clear Selected
alarms.
Figure 27
Clear All
41
The following table describes the Event Monitor page command buttons:
Feature/Icon
Description
Pause/start: Allows you to Pause or Start the event
tracking. Refer to section Pause/Start on page 43.
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Feature/Icon
Description
Event Viewer Filter: Allows you to filter the events by
Message Type, Workstation, and User ID. Refer to section
Event Viewer Filter on page 46
2.14.2 Pause/Start
To pause or start event tracking:
1. Navigate to Event Monitor page as explained in Navigating to Event Monitor
on page 42.
2. Click
button to start.
The Event Monitor initiates the monitoring process as shown in Figure 28.
Note:
43
Figure 29
To delete all at once, the user is not required to select the events.
Figure 30
44
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3. Click the OK button. The selected columns are displayed in the Event Monitor
page.
45
3. Select the required check box and then select the required criteria from the
corresponding drop-down lists.
4. Click OK. The filtered events are displayed in the Event Monitor page.
The Live Trace feature allows the user to display the alarm events for the following
parameters:
Badge Holder
Card Number
Logical Device
The following table describes the available options of live Trace:
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Options
Description
Badge Holder
Card Number
Logical Device
2. Click the Badge Holder option button to display the Please select a Badge
pane.
Figure 34
47
3. In the Please select a Badge pane, click the Select link to display the alarm
events for a particular badgeholder.
Figure 35
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2. Click the Logical Device option button to display the Please select a Logical
Device pane.
Figure 38
3. In the Please select a Logical Device pane, click the Select link to display the
live alarm events for a logical device.
Figure 39
The Historical Trace feature allows the user to display the past alarm events for the
following parameters:
Badge Holder
Card Number
Logical Device
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Description
Badge Holder
Card Number
Logical Device
2. Click the Badge Holder option button to display the Select a Range pane.
Figure 41
3. In the Select Range pane, click the required range option button between One
Day to One Year to display the Please Select a badge pane.
Or
Click the Date Range option button and continue the steps as explained in Set
Date Range on page 52.
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Figure 42
4. In the Please Select a badge pane, click the required Select link to display all
the alarm events occurred in a specified historical range for a particular badge
holder.
Figure 43
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3. In the Select Range pane, click the required range option button between One
Day to One Year to display the Card Selection pane.
Or
Click the Date Range option button and complete the steps up to 7 as
explained in Set Date Range on page 52.
Figure 45
53
Click the Date Range option button and complete the steps upto 7 as
explained in Set Date Range on page 52.
Figure 47
4. In the Please select a logical Device pane, click the Select link to display the
past alarm events in a specified historical range for a logical device as shown
below.
Figure 48
2.17 Badging
Click the Badging link on the Home page to display the main Badging screen where
you can search for a badge, add a new badge, and perform other related functions:
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Figure 49
Badging Screen
55
2. Enter the correct information for the First Name, Last Name, Issue Date, and
Expire Date fields.
3. Select either Contractor or Standard Employee from the Badge Type
drop-down menu.
4. Click on the Badge Holder Picture area and select either Capture or Import
as an image import method.
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6. Capture the image by clicking the Start Camera (which requires a camera
attached to your machine). When you see a pose that you like, click the Freeze
button. Then click Save.
7. To import an image, click the Import button, browse to the image you like,
and then click Select:
57
2. Search and find the badge youd like to edit. The system will display the View
Badge screen.
3. In the View Badge screen, click the Edit Badge button to display the Edit
Badge screen.
4. Edit the badge fields as appropriate. Click Save Badge link to save the changes
and return to the View Badge screen.
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3. Enter the appropriate values to all the Badge Creation Information fields.
4. Enter the appropriate information (if any) into the Status text field.
5. Click Bulk Add to add badges in bulk.
Description
Card Number
PIN Code
59
60
Card Field
Description
Expire Date
Never Expire
Company
Card Status
Issue Level
User Level
Trace Card
PIN Exempt
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Card Field
Description
Guard
Parade Text
6. Click the Save Card button to save the new card. Click Cancel not to save the
new card.
2.18 Reporting
Click the Reporting button on the main tool bar to display the Web Report Manager
screen:
2.18.1.2 Limitations
Web reports are limited to 40 pages maximum, with a maximum of 50 events
displayed per page, for a total maximum of 2,000 events per report.
61
1. Click the View Report link on the home page to display the Web Report
Manager screen. Click the + sign to expand the Pro-Watch Reports
tree-view and display all the report categories available:
2. Click the + sign once again to view the previously run reports which you can
adapt according to your needs and re-run:
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4. The three check-boxes at the bottom of this screen are view-only check-boxes.
If the report has been shared, the Shared check-box is selected
automatically.
If the report has been made available for subscription, the Subscription
check-box is selected automatically.
If the report has been scheduled to run, the Scheduled check-box is selected
automatically.
63
2. Click the + sign once again to view the previously run reports which you can
adapt according to your needs and re-run.
3. Select an individual report and double-click its name to display it in the
Report Details pane on the right.
4. Click Edit Report which will dynamically display different editing fields,
depending on the report you have selected.
5. Click Next, as many times as necessary to get to the last screen with the Finish
button.
6. Click Finish to create the new edited report.
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2. Select from one of the following report types: Badge Report, Transaction
Report, Audit Report, Statistical Report. Click Next to display the Report
Fields screen:
3. Select the appropriate fields from the Available Report Fields list. Click
RIGHT arrow to transfer them to the Selected Report Fields list. Arrange the
order of the fields by selecting the field in the Selected Report Field list and
then clicking the up or down arrows.
65
5. Enter one or more filtering conditions by using the Report Filters check
boxes, drop-down menus, and option buttons.
6. Click Next to display the Report Details screen:
7. Enter a Report Title, Report Description, and select one of the two Report
Options:
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67
5. Enter the appropriate filter values. Click Add to list the filter in the Runtime
Filters grid.
6. Click Finish.
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2. In the Web Report Scheduler screen, click the Add Schedule menu button to
display the Report Scheduling screen:
3. Select a report and click Next to display the Report Name and Credentials
screen:
69
6. Select one of the four calendar options available. Click Next to display the
schedule hour screen:
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7. Enter an appropriate time and click Next to display the Export Type screen:
8. Select a type (e.g., PDF) then click Next to display the File or Email screen:
9. Select an option and click Next to display the Schedule Confirmation screen.
10.Click Finish to complete the scheduling of your report.
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2. Click the Share Report menu button to display the report sharing screen:
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2. Click the View Report menu button to display the Report Viewer screen:
3. Click the Settings menu button to display the Report Options and Report
Orientation dialog box:
73
6. Make your selection and click Next to display the related export information
screen. Here is the one for the Delimited Text Export option:
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2. Click the Export Schema menu button. A warning message will ask you
either to Open or Save the schema file. Make a selection and the click OK.
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2. In the Report Settings screen, select the appropriate Report Options and
Chat Properties.
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4. Click the respective down-arrows to reveal all the fields hiding under Email
Server, Credentials, and Email Test categories.
5. Enter the appropriate values for the Email Server, Credentials, and Email
Test fields.
6. Click Finish.
4. If you like what you see, click the Print button (second from the left) to print
your report.
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5. Click the Print > Grid menu option to print preview the selected report.
6. If you like what you see, click the Print button (second from the left) to print
your report.
2.19 Administration
2.19.1 To Add a Company
1. In the Home page, click the Companies link in the Administration group to
display the Companies screen:
Figure 51
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Companies Screen
3. Fill the Name, Address, City, State, ZIP, and Company Type fields with
appropriate values.
4. Select an appropriate Card Expiration Date Method by selecting the
appropriate value for expiration from the Card Issue Date (select the option
button), or selecting the Form Expiration Date option button and selecting a
date from the pop-up calendar.
5. Click Save to save the new card.
79
4. To edit a company type, select the company type from the list on the left panel
and then click the EDIT button to display the company type edit screen.
Change the name of the company type and then click Save.
5. To delete a company type, select the company type from the list on the left
panel and then click the DELETE button. When the system displays a warning
message, click OK to delete the company type.
4. From the Available Clearance Codes list, Select the GROUP of clearance
codes you like and then click the RIGHT arrow > to add them to the
Assigned Clearance Codes list. To delete any GROUP of clearance codes
from the company, select it in the Assigned Clearance Codes list and then
click the LEFT arrow < to add them back to the Available Clearance
Codes list.
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3. Click and select the Partition(s) tab to display the Partitions screen:
4. Select the Assigned check-box for the partition(s) you would like to assign to
the company. To unassign, clear the respective check-box.
4. Type in a note in the Current Note text area. Check the Alarm Note
check-box to activate the note.
5. Click Save to display the saved note in the Alarm Note table.
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6. Click the name of the company to display the pop-up alarm note dialog box.
Here is a sample:
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Index
A
25
Features 2-24
Pause/Start 2-43
Permissions
Workstations 1-5
Pro-Watch Web Client Login 2-19
Pro-Watch Web Event Monitor 2-42
Purpose of this Document 1-2
C
Card Number 2-48, 2-52
Clear All 2-41, 2-44
Clear Selected 2-40, 2-43
Configuring the Browser Mode 2-15
L
Live Trace (Quick Access) 2-46
Logical Device 2-48, 2-53
M
Modules 2-24
R
Routing Group Filter 2-36
61
U
Unacknowledge All 2-40
Unacknowledge Selected 2-39
Unacknowledged Alarm Pane (upper-left pane)
2-30
W
Workstations 1-5
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Honeywell
135 West Forest Hill Avenue
Oak Creek, WI 53154
(414) 766-1700 Ph
(414) 766-1798 Fax
www.honeywellintegrated.com
Honeywell Europe
Boeblingerstrasse 17
71101 Schonaich
Germany
Tel +49-7031-637-782
Fax +49-7031-637-769
Specifications subject to change without notice.
Honeywell. All rights reserved.
Document 800-12235V5