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Pro-Watch 4.

2
Web Interface
User Guide

Document 800-12235V5

Pro-Watch Web Interface User Guide

2014 Honeywell

Copyright 2014Honeywell. All rights reserved.

Pro-Watch Web Client is a registered trademark of Honeywell, Inc. All other


product and brand names are the service marks, trademarks, registered trademarks or
registered service merks of their respective owners. Printed in the United Stated of
America. Honeywell serves the right to change any information in this document at
any time without prior notice.
Microsoft and Windows are registered trademarks of Microsoft Corporation.
Windows Server is a trademark of Microsoft Corporation.
Redistribution and use in source and binary forms, with or without modification, are
permitted provided that the following conditions are met.
Redistributions of source code must retain the above copyright notice, this list of
conditions and the following disclaimer.
Redistributions in binary form must reproduce the above copyright notice, this list of
conditions and the following disclaimer in the documentation and/or other materials
provided with the distribution.
Binaries, source code and any other parts of this distribution may not be incorporated
into any software licensed under the terms of the GNU General Public License (GPL)
or the GNU Lesser Public License (LGPL). Binaries, source code and any other parts
of this distribution may not be incorporated into any software licensed under any
license requiring source code disclosure of derivative works.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND
CONTRIBUTORS "AS IS" ANDANY EXPRESS OR IMPLIED WARRANTIES,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIEDWARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
AREDISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR
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Ordering Information

Please contact your local Honeywell Access Systems representative or visit us on the
web at http://www.honeywellintegrated.com/ for information about ordering.
Pro-Watch Web Interface User Guide, Document 800-12235V5

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Honeywell Access Systems appreciates your comments about this manual. Please visit
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CONTENTS

Chapter 1 Overview
1.1
1.2
1.3
1.4
1.5

Purpose of this Document....................................................................................... 2


Audience.................................................................................................................... 2
Use of Symbols ........................................................................................................ 2
Pro-Watch ................................................................................................................. 3
Pro-Watch Web Client ............................................................................................ 3
1.5.1 Problem................................................................................................ 3
1.5.2 Solution................................................................................................ 3
1.6 Workstation Permissions ........................................................................................ 5

Chapter 2 Pro-Watch Web Client


2.1
2.2
2.3
2.4
2.5
2.6

Supported Web Browsers ....................................................................................... 8


Recommended System Settings ............................................................................. 8
Prerequisites for the Client Machine ..................................................................... 8
Supported Hardware ................................................................................................ 8
Security Certificate Requirement .......................................................................... 8
Security Settings for IE9 ......................................................................................... 8
2.6.1 Security Settings for IE9 using Advanced tab..................................... 8
2.6.2 Security Settings for IE9 using Security tab...................................... 11
2.7 Other Security Settings for IE9 ............................................................................ 12
2.8 Configuring the Browser Mode ........................................................................... 15
2.9 Before Logging In .................................................................................................. 16
2.9.1 Create a Valid Pro-Watch User Account........................................... 16
2.9.2 Assign Your Workstation to the User Account ................................. 16
2.9.3 Enable Your Web Password .............................................................. 17
2.9.4 Grant Web Badge Maintenance Functions........................................ 18
2.10 Pro-Watch Web Client Login ............................................................................ 19
2.11 Home Page ............................................................................................................ 21
2.11.1 Menu Buttons .................................................................................. 22
2.11.2 Home Page Links ............................................................................ 23
2.11.3 Time out for Session........................................................................ 23
2.12 Modules ................................................................................................................. 24
2.13 Pro-Watch Web Alarm Monitor ........................................................................ 24
2.13.1 Navigating to Web Alarm Monitor ................................................. 24
2.13.1.1 Unacknowledged Alarm Pane (upper left pane) ..................... 25
2.13.1.2 Acknowledged Alarm Pane (lower left pane) ......................... 25
2.13.1.3 Event Text Pane (upper right pane)......................................... 25

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2.13.1.4 Event Instructions Pane (lower right pane) ............................. 26


2.13.2 Unacknowledged Alarms Pane Command Buttons/Links .............. 27
2.13.3 Acknowledged Alarms Pane Command Buttons/Links .................. 28
2.13.4 Unacknowledged Alarms ................................................................ 30
2.13.4.1 Acknowledge Selected ............................................................ 30
2.13.4.2 Acknowledge All..................................................................... 30
2.13.4.3 Event Text and Instructions..................................................... 31
2.13.4.4 Live Trace ............................................................................... 31
2.13.4.5 Historical Trace ....................................................................... 31
2.13.4.6 Event Response ....................................................................... 32
2.13.4.7 Event History........................................................................... 32
2.13.4.8 Recent History......................................................................... 33
2.13.4.9 Card Holder Picture................................................................. 34
2.13.4.10 Rollup Details........................................................................ 34
2.13.4.11 Hardware Control .................................................................. 35
2.13.4.12 Routing Group Filter ............................................................. 36
2.13.4.13 Export to Excel...................................................................... 38
2.13.4.14 Arrange Columns .................................................................. 38
2.13.5 Acknowledged Alarms .................................................................... 39
2.13.5.1 Unacknowledge Selected ........................................................ 39
2.13.5.2 Unacknowledge All................................................................. 40
2.13.5.3 Clear Selected.......................................................................... 40
2.13.5.4 Clear All .................................................................................. 41
2.13.5.5 Export to Excel........................................................................ 41
2.13.6 Event Response ............................................................................... 42
2.13.7 Event Text and Instructions............................................................. 42
2.14 Pro-Watch Web Event Monitor ......................................................................... 42
2.14.1 Navigating to Event Monitor........................................................... 42
2.14.2 Pause/Start ....................................................................................... 43
2.14.2.1 Clear Selected.......................................................................... 43
2.14.2.2 Clear All .................................................................................. 44
2.14.2.3 Export to Excel........................................................................ 45
2.14.2.4 Arrange Columns .................................................................... 45
2.14.2.5 Event Viewer Filter ................................................................. 46
2.15 Live Trace (Quick Access) ................................................................................. 46
2.15.1 Badge Holder................................................................................... 47
2.15.2 Card Number ................................................................................... 48
2.15.3 Logical Device................................................................................. 48
2.16 Historical Trace (Quick Access) ....................................................................... 49
2.16.1 Badge Holder................................................................................... 50
2.16.2 Card Number ................................................................................... 52
2.16.3 Logical Device................................................................................. 53
2.17 Badging ................................................................................................................. 54
2.17.1 Searching for a Badge ..................................................................... 55
2.17.2 Adding a New Badge....................................................................... 56
2.17.3 Editing a Badge ............................................................................... 57
2.17.4 Deleting a Badge ............................................................................. 58
2.17.5 Adding Badges in Bulk ................................................................... 58

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2.17.6 Adding a New Card ......................................................................... 59


2.18 Reporting............................................................................................................... 61
2.18.1 Viewing or Running a Report.......................................................... 61
2.18.1.1 Terminology ............................................................................ 61
2.18.1.2 Limitations .............................................................................. 61
2.18.2 Creating a New Report .................................................................... 63
2.18.2.1 Creating a New Report by Editing an Existing Report ........... 63
2.18.2.2 Creating a New Report by Using the Report Wizard.............. 64
2.18.3 Querying a Report ........................................................................... 67
2.18.4 Scheduling a Report ........................................................................ 68
2.18.5 Sharing a Report .............................................................................. 71
2.18.6 Exporting a Report .......................................................................... 72
2.18.7 Exporting and Importing a Schema ................................................. 75
2.18.7.1 To export a schema ................................................................. 75
2.18.7.2 To import a schema ................................................................. 75
2.18.8 Configuring the Report and Email Setup ........................................ 76
2.18.9 Printing a Report.............................................................................. 77
2.19 Administration...................................................................................................... 78
2.19.1 To Add a Company ......................................................................... 78
2.19.2 To Add, Edit or Delete a Company Type........................................ 79
2.19.3 To Add or Edit a Clearance Code.................................................... 80
2.19.4 To Assign or Unassign a Partition................................................... 80
2.19.5 Adding an Alarm Message .............................................................. 81
2.19.6 Application Settings ........................................................................ 82

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LIST OF FIGURES

Figure 1 Internet Options Dialog Box ..................................................................................7


Figure 2 Internet Options - Advanced Tab ...........................................................................8
Figure 3 Internet Options - Settings Enable ..........................................................................8
Figure 4 Internet Options - Security Tab ..............................................................................9
Figure 5 Security Settings - Local Internet Zone Dialog box ...............................................10
Figure 6 Compatibility View Settings window ....................................................................11
Figure 7 Pro-Watch Web Login Page ...................................................................................15
Figure 8 Pro-Watch Web Client Home Page ........................................................................16
Figure 9 Web Alarm Monitor Page ......................................................................................20
Figure 10 Event Text and Instructions ..................................................................................21
Figure 11 Acknowledge Selected .........................................................................................25
Figure 12 Acknowledged Alarms pane ................................................................................25
Figure 13 Event Text and Instructions ..................................................................................26
Figure 14 Event Response dialog box ..................................................................................27
Figure 15 Event History Dialog Box ....................................................................................28
Figure 16 Recent History Dialog Box ..................................................................................28
Figure 17 Card Holder Picture ..............................................................................................29
Figure 18 Rollup Details Dialog Box ...................................................................................30
Figure 19 Hardware Control Dialog box ..............................................................................31
Figure 20 Web Client Assigned as a Workstation in the Routing Group Module ...............32
Figure 21 Configure Route Group Filter Dialog box ...........................................................32
Figure 22 Define Grid Columns ...........................................................................................33
Figure 23 Unacknowledge Selected .....................................................................................34
Figure 24 Unacknowledged Alarms pane .............................................................................34
Figure 25 Unacknowledge All ..............................................................................................35
Figure 26 Clear Selected .......................................................................................................36
Figure 27 Clear All ...............................................................................................................36
Figure 28 Event Monitor - Pause ..........................................................................................38
Figure 29 Event Monitor-Clear Selected ..............................................................................38
Figure 30 Event Monitor-Clear All ......................................................................................39
Figure 31 Event Monitor-Export to Excel ............................................................................40
Figure 32 Event Viewer Filter ..............................................................................................41
Figure 33 Live Trace Page ....................................................................................................42
Figure 34 Badge Holder in Live Trace .................................................................................42
Figure 35 Alarm Events for Badge Holder ...........................................................................43

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Figure 36 Card Number in Live Trace ..................................................................................43


Figure 37 Live Alarm Events for Card Number ...................................................................43
Figure 38 Logical Device in Live Trace ...............................................................................44
Figure 39 Live Alarm Events for Logical Device ................................................................44
Figure 40 Historical Trace page ............................................................................................45
Figure 41 Historical Trace - Select a Range .........................................................................45
Figure 42 Badge Holder in Historical Trace .........................................................................46
Figure 43 Historical Trace View ..........................................................................................46
Figure 44 Date Range Parameters ........................................................................................47
Figure 45 Card Number in Historical Trace .........................................................................48
Figure 46 Past Alarm Events for Card Number ....................................................................48
Figure 47 Logical Device in Historical Trace .......................................................................49
Figure 48 Historical Trace View for Logical Device ...........................................................49
Figure 49 Badging Screen .....................................................................................................50
Figure 50 New Card Screen ..................................................................................................54
Figure 51 Companies Screen ................................................................................................73

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Overview

In this guide...

Purpose of this Document

Audience

Use of Symbols

Pro-Watch

Pro-Watch Web Client

Workstation Permissions

Pro-Watch Web Interface User Guide, Document 800-12235V5

Overview
Purpose of this Document

1.1 Purpose of this Document


The Pro-Watch Web Client Users Guide provides the procedures and information
necessary to use the Pro-Watch 4.2 Web Client.

1.2 Audience
This guide is written for the Pro-Watch system administrator who uses the Pro-Watch
Web Client remotely.

1.3 Use of Symbols


The following symbols appear in this guide:
Danger: Dangers provide information that you must follow to avoid the risk of physical

injury.
Warning: Shock

warnings provide information that you must follow to avoid physical


injury by electrical shock.
Caution: Cautions

provide information that you must follow to avoid damage to the


hardware or software components of the system.

Note:

Notes provide important information about a procedure or topic.

Tip: Tips

provide information that maximizes the implementation of a feature.

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Overview
Pro-Watch

1.4 Pro-Watch
The Pro-Watch platform is a complete access control system of hardware and software
for small, mid-size, and global-enterprise sites. The user can configure sites that range
from five users and 64 doors to an unlimited number of users and doors.
The Pro-Watch system supports Honeywell and third-party access control hardware
and software, including panels, readers, intercom units, and CCTV equipment.
There are two interfaces available for this product:
A PC-based interface
A Web-based interface
These interfaces support both a server component and a client component. This guide
describes how to use the Web-based interface. For information on the PC-based
product, see the Pro-Watch Software Suite Release 4.2 User Guide, 7-901071V5.

1.5 Pro-Watch Web Client


The Pro-Watch Web Client is a web based application that allows access to certain
Pro-Watch functionalities remotely from any location.
The functional hierarchy of the Pro-Watch Server and the Pro-Watch Web Client are
as follows:
The Pro-Watch Web Client sends a request to the Pro-Watch Web Server.
The Pro-Watch Web Server interacts with Pro-Watch Server and processes the
request.
Finally the result of request is sent back to the Pro-Watch Web Client.
The Pro-Watch Web Client allows the user:
to access the system without loading custom software.
to reduce the training cost for end users through simplification of user
interface.

1.5.1 Problem
When installing PW 4.2 Web Component, sometimes ASP.NET will not register
correctly with IIS. When trying to bring up the Login page, user will see the following
error message:
"HTTP Error 500.21 Internal Server Error: Handler
'PageHandlerFactory-Integrated' has a bad module 'ManagedPipelineHandler' in its
module list".
Reason for the error: ASP.NET may not be registered properly with Internet
Information Services (IIS). User must register ASP.NET with IIS to enable the
handlers required to run .NET pages.

1.5.2 Solution
1. Open the Command Prompt under an Administrator account.
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Overview
Pro-Watch Web Client

2. Navigate to "C:\Windows\Microsoft.NET\Framework\v4.0.30319" .
3. Run the command "aspnet_regiis.exe -i".
4. Launch your Internet Information Services (IIS) Manager. Double-click the
Application Pools link in the navigation sidebar. Make sure the Pro-Watch
4.2 Application Pools listed in the Application Pools pane display 4.0 version
of the .NET Framework:

5. If any one the application pools has a version other than 4.0, double-click the
application pool to display its editing screen:

From the .NET Framework Version drop-down menu select NET


Framework v4.0.xxxxx. Click OK to close the editing screen.
6. Close the Internet Information Services (IIS) Manager screen.

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Overview
Workstation Permissions

1.6 Workstation Permissions


It is important to make sure that the user account with which the Pro-Watch web is
installed adds the web client workstation to the list of user workstations.
Please note that all users will lose access to the web client if the user account with
which the Pro-Watch web is installed does not add the web client workstation to the
list of user workstations.

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Overview
Workstation Permissions

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Pro-Watch Web Client

In this guide...
Supported Web Browsers

Recommended System Settings

Prerequisites for the Client Machine

Supported Hardware

Security Certificate Requirement

Security Settings for IE9

Other Security Settings for IE9

12

Configuring the Browser Mode

15

Before Logging In

16

Pro-Watch Web Client Login

19

Home Page

21

Modules

24

Pro-Watch Web Alarm Monitor

24

Pro-Watch Web Event Monitor

42

Live Trace (Quick Access)

46

Historical Trace (Quick Access)

49

Badging

54

Reporting

61

Administration

78

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Pro-Watch Web Client


Supported Web Browsers

2.1 Supported Web Browsers


The Pro-Watch Web Client supports
(Windows) Internet Explorer 9.
(Windows) Google Chrome Version 30.
(Windows) Firefox Version 27.

2.2 Recommended System Settings


Screen resolution: 1280 * 1024 pixels and higher
Monitor size: 17 inches and higher

2.3 Prerequisites for the Client Machine


The following software must be installed by the end-user on the client machine for the
Pro-Watch web interface to work properly:
MS Silver Light Version 5 (http://www.microsoft.com/silverlight/) for
capturing badge photos.
Topaz Signature Pad Web component
(http://www.topazsystems.com/Software/download/sigplusweb.htm) for
capturing signatures in the Badge Module.

2.4 Supported Hardware


Any Honeywell-recommended camera or Logitech Webcam c110.
Topaz Signature Pad Model: T-L460-HSB-R.

2.5 Security Certificate Requirement


You need to have a security certificate to use the Pro-Watch Web Client properly.
Please consult your system administrator for obtaining an appropriate security
certificate.

2.6 Security Settings for IE9


For the Pro-Watch Web Client to function properly, users are required to set security
settings for Windows Internet Explorer.
Note: Enabling the security settings is a mandatory step that a user should do to
receive the alarms/events/traces in the web page.

Security Settings can be enabled in two ways:


Using Advanced tab - Refer to section Security Settings for IE9 using
Advanced tab on page 8.
Using Security tab - Refer to section Security Settings for IE9 using Security
tab on page 11.

2.6.1 Security Settings for IE9 using Advanced tab


To enable the security settings for IE9 using Advanced tab:
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Pro-Watch Web Client


Security Settings for IE9

1. Launch Internet Explorer 9.


2. In the Internet Explorer page, navigate to Tools (Alt + X) > Internet
Options to display the Internet Options dialog box:

Figure 1

Internet Options Dialog Box

3. Click the Advanced tab.

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Pro-Watch Web Client


Security Settings for IE9

Figure 2

Internet Options - Advanced Tab

4. In the Settings list, scroll down until you see Use TLS 1.0, Use TLS 1.1 and
Use TLS 1.2 options; select all three check boxes to enable them, as shown
below.
Figure 3

Internet Options - Settings Enable

5. Click Apply and then click OK.

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Pro-Watch Web Client


Security Settings for IE9

6. Restart the Internet Explorer to take effect.

2.6.2 Security Settings for IE9 using Security tab


To enable the security settings for IE9 using Security tab:
1. Launch Internet Explorer 9.
2. In the Internet Explorer page, navigate to Tools (Alt + X) > Internet
Options to display the Internet Options dialog box (See Figure 4):

3. Click the Security tab.


4. In the Select a zone to view or change security settings, select the Local
Internet option:
Figure 4

Internet Options - Security Tab

5. Click the Custom Level button to display the Security Settings - local
Internet Zone dialog box.

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Pro-Watch Web Client


Other Security Settings for IE9

Figure 5

Security Settings - Local Internet Zone Dialog box

6. In Settings, scroll down and then select the following options.


7. Select the Disable option button in Download unsigned ActiveX controls.
8. Select the Disable option button in Initialize and script ActiveX controls not
marked as safe for scripting.
9. Select the Disable option button in Access data sources across domains.
10.Click OK.
11.If the system displays an Are you sure you want to change the settings for
this zone? prompt, click Yes.
12.In Internet Options dialog box, click Apply and then click OK.
13.Restart the Internet Explorer to take effect.

2.7 Other Security Settings for IE9


The following IE9 security settings are recommended for proper functioning of the
Pro-Watch Web Client:
Table 1 IE9 Security Settings
IE9 Security Category

IE9 Security Component

Value

.NET Framework

Loose XAML

Disable

.NET Framework

XML browser applications

Enable

.NET Framework

XPS documents

Enable

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Pro-Watch Web Client


Other Security Settings for IE9

Table 1 IE9 Security Settings


.NET Framework

Permissions for components with


manifests

Enable

.NET Framework-reliant
components

Run components not signed with


Authenticode

Enable

.NET Framework-reliant
components

Run components signed with Authenticode Enable

ActiveX controls and plug-ins

Allow ActiveX filtering

Enable

ActiveX controls and plug-ins

Allow previously unused ActiveX controls


to run without prompt

Disable

ActiveX controls and plug-ins

Allow scriplets

Disable

ActiveX controls and plug-ins

Automatic prompting for ActiveX controls

Disable

ActiveX controls and plug-ins

Binary and script behaviors

Enable

ActiveX controls and plug-ins

Display video and animation on a webpage


that does not use external media player

Disable

ActiveX controls and plug-ins

Download signed ActiveX controls

Prompt

ActiveX controls and plug-ins

Download unsigned ActiveX controls

Disable

ActiveX controls and plug-ins

Initialize and script ActiveX controls not


marked as safe for scripting

Disable

ActiveX controls and plug-ins

Only allow approved domains use ActiveX


without prompt

Disable

ActiveX controls and plug-ins

Run ActiveX controls and plug-ins

Enable

ActiveX controls and plug-ins

Run antimalware software on ActiveX


controls

Enable

ActiveX controls and plug-ins

Script ActiveX controls marked safe for


scripting (takes effect after your estart
Internet Explorer)

Enable

Downloads

File download

Enable

Downloads

Font download

Enable

Downloads

Enable .NET Framework setup

Enable

Miscellaneous

Access data sources across domains

Disable

Miscellaneous

Allow META REFRESH

Enable

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Pro-Watch Web Client


Other Security Settings for IE9

Table 1 IE9 Security Settings


Miscellaneous

Allow scripting of Microsoft web browser


control

Disable

Miscellaneous

Allow scrip-initiated windows without size


or position constraints

Disable

Miscellaneous

Allow webpages to use restricted protocols


for active content

Prompt

Miscellaneous

Allow websites to open windows without


address or status bars

Disable

Miscellaneous

Display mixed content

Prompt

Miscellaneous

Don't prompt for client certificate selection


when only one certificate exists

Disable

Miscellaneous

Drag and drop or copy and paste files

Enable

Miscellaneous

Enable MIME sniffing

Enable

Miscellaneous

Include local directory path when


uploading files to a server

Disable

Miscellaneous

Launching applications and unsafe files

Prompt

Miscellaneous

Launching programs and files in an


IFRAME

Prompt

Miscellaneous

Navigate windows and frames across


different domains

Disable

Miscellaneous

Render legacy filters

Disabled

Miscellaneous

Software channel permissions

Medium
Safety

Miscellaneous

Submit non-encrypted form data

Enable

Miscellaneous

Use Pop-up Blocker

Enable

Miscellaneous

Use SmartScreen filter

Enable

Miscellaneous

User data persistence

Enable

Miscellaneous

Websites in less privileged web content


zone can navigate into this zone

Enable

Scripting

Active scripting

Enable

Scripting

Allow programmatic clipboard access

Prompt

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Pro-Watch Web Client


Configuring the Browser Mode

Table 1 IE9 Security Settings


Scripting

Allow status bar updates via script

Disable

Scripting

Allow websites to prompt for information


using scripted windows

Disable

Scripting

Enable XSS filter

Disable

Scripting

Scripting of Java applets

Enable

User Authentication

Logon

Automatic
logon only in
Intranet zone

2.8 Configuring the Browser Mode


Configuring the browser mode is a one time action that a user is required to do when
setting up the Internet Explorer 0 to use with the Pro-Watch 4.2 Web Client.
To configure the browser mode for the Pro-Watch 4.2 Web Client:
1. Launch Internet Explorer 9.
2. Click Tools from Internet Explorer browser menu to display the Tools Menu.
Or
Press Alt+T if the browser menu is not displayed in Internet Explorer.
3. Select Compatibility View Settings from the Tools menu to display the
Compatibility View Settings window as shown in Figure 6.

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Pro-Watch Web Client


Before Logging In

Figure 6

Compatibility View Settings window

4. Clear the following two check box options from the Compatibility View
Settings dialog box:
a. Display intranet sites in Compatibility View.
b. Display all websites in Compatibility View.
5. Click Close to close to dialog box.

2.9 Before Logging In


Make sure you do the following before attempting to log in.

2.9.1 Create a Valid Pro-Watch User Account


Refer to the Pro-Watch Software Suite 4.2 User Guide, 7-901071V5, Chapter 59
DBC - Users.

2.9.2 Assign Your Workstation to the User Account


1. In the Pro-Watch, select Database Configuration > Users from the navigation
panes to display the user icons on the right pane.

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Pro-Watch Web Client


Before Logging In

2. Double click your user account to display the Edit Users screen:

3. If your workstation is not displayed in the Define User list, click the Add
button, browse and find your workstation and add it to the list.
4. If the workstation is not in grant status, select the workstation and click the
Grant button.
5. When done, click the OK button at the bottom of the Edit Users screen to
close it.
For more information refer to the Pro-Watch Software Suite 4.2 User Guide,
7-901071V5, Chapter 59 DBC - Users and Chapter 60 DBC - Workstation.

2.9.3 Enable Your Web Password


1. Select Database Configuration > Users from Pro-Watch navigation pane.
2. Double-click your user name/icon to display the Edit Users screen.
3. Select the Programs tab.
4. In the tree-view, select Database Configuration > User Defines.

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Pro-Watch Web Client


Before Logging In

5. In the User Defines list of functions, find the Enable Web Password
function and grant it by clicking the Grant button on the right.

6. If Enable Web Password is not listed, Click the Add Function button, find
and select the Enable Web Password from the list and click OK. If the
function displays as Revoked, repeat Step 5 above and continue with Step 7
below.
7. Click OK to close the Edit Users screen.

2.9.4 Grant Web Badge Maintenance Functions


1. Select Database Configuration > Users from Pro-Watch navigation pane.
2. Double-click your user name/icon to display the Edit Users screen.
3. Select the Programs tab.
4. In the tree-view, select Badge Maintenance.
5. Click the Add Program button to display the Programs and Functions dialog
box.
6. In the Program drop-down list, find and select the Web Badge Maintenance
program.

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Pro-Watch Web Client


Pro-Watch Web Client Login

7. Press Shift, click and select all the functions in the Functions list box:

8. Click OK to display the Web Badge Maintenance sub-directory under the


Badge Maintenance directory. Make sure all the functions inside the directory
are granted. If not select them one by one and click the Grant button.
9. Click OK to close the Edit Users screen.

2.10 Pro-Watch Web Client Login


To access the Pro-Watch Web Client:
1. Open Windows Internet Explorer and navigate to https://[Pro-Watch Web
Server Hostname]/ProWatchWebClient, to display the login page.

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Pro-Watch Web Client


Pro-Watch Web Client Login

Note:

Make sure that you always use the hostname to access the web pages.
Figure 7

Pro-Watch Web Login Page

2. Type in the Username and Password in the box provided.


This is not the Windows login Username/Password, it is the Pro-Watch Login
Name and Web Password set in Pro-Watch. Refer to Editing Users in Pro-Watch
Software Suite Release 4.2 User Guide, 7-901071V5 about setting Web Client
passwords for Pro-Watch users. Also see Enable Your Web Password in this chapter.

Note:

3. Click the Localization Language drop down box (the third field) and select
the language of your choice.
4. Click the Login button to display the Pro-Watch Web Client interface page.
If the login is successful, the Pro-Watch Web Client Home page Figure 8 is
displayed. The username appears on the top right corner of the page.

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Home Page

Figure 8

Pro-Watch Web Client Home Page

2.11 Home Page


The Pro-Watch Web Client Home page is shown in Figure 8 on page 21. The
following sections describe the features of the Pro-Watch Web Client Home page.

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Home Page

2.11.1 Menu Buttons


Table 2 Menu Buttons
Feature/Elements

Description
Home button. Click to display the Pro-Watch Web Client
Home Page.

Alarms button. Click to display the Alarm Monitor page.


See Pro-Watch Web Alarm Monitor on page 24.

Events button. Click to display the Event Monitor page.


See Pro-Watch Web Event Monitor on page 42.

Badging button. Click to display the Search Badge and


badge editing page.

Reporting button. Click to display the Web Report


Manager page.

User ID button. Click to display the Logoff drop-down


option.

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Home Page

2.11.2 Home Page Links


Table 3 Home Page Links
Module

Link Description

Live Trace - Click to display all current and future


alarm events associated with a badge-holder, card
number, or logical device. Refer to section Live Trace
(Quick Access) on page 46.
Historical Trace - Click to display all past alarm
events occurring in a specified historical range that are
associated with a badge-holder, card number, or logical
device. Refer to the section Historical Trace (Quick
Access) on page 49.
Alarm Monitor - Click to display the Alarm Monitor
page.

Event Monitor - Click to display the Event Monitor


page.

New Badge - Click to display the Add Badge page to


create a new badge.
Bulk Badge Add - Click to display the Bulk Add page
to create new badges in bulk.

New Report - Click to display the Web Report


Manager page where you can design a new report.
View Report - Click to display the Web Report
Manager page where you can select a report to view it.

Companies Company Types Application Settings -

2.11.3 Time out for Session


The Pro-Watch Web Client session time out occurs when:
the user leaves the session for a stipulated time when there are no new alarms/
events generated.
there is no activity performed by the user within the session.
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Modules

the session is closed without logging off.


Based on the time out set, the session for the Pro-Watch Web client expires.
You can set the session time out in the web.config file located on the Pro-Watch Web
Server Host. Refer to Pro-Watch Software Suite 4.2 Installation Guide, 7-901071V4
to set the time out for a session.

2.12 Modules
The Pro-Watch Web Client allows the user to access the following modules:
Alarm Monitor: Refer to the section Pro-Watch Web Alarm Monitor on page
24.
Event Monitor: Refer to the section Pro-Watch Web Event Monitor on page
42.
Badging. Refer to the section Badging on page 54.
Reporting. Refer to the section Reporting on page 61.
Administration. Refer to the section Querying a Report on page 67.

2.13 Pro-Watch Web Alarm Monitor


The Alarm Monitor feature enables the user to view and act upon the real-time status
of alarms as they occur. For more information refer to Pro-Watch Software Suite 4.2
User Guide, 7-901071V5.

2.13.1 Navigating to Web Alarm Monitor


To navigate to the Web Alarm Monitor page:
In the Pro-Watch Web Home page, click
Alarm Monitor Page.

icon to navigate to the

The following screenshot illustrates the different panes of the Web Alarm Monitor:

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Pro-Watch Web Client


Pro-Watch Web Alarm Monitor

Figure 9
Acknowledge
Alarm

Options

Export

Web Alarm Monitor Page

Arrange
Columns

(Blinking) New Alarm Indicator

Range of Unacknowledged
Alarms

Previous and
Next Buttons

Unacknowledged Alarms Pane

Acknowledged Alarms Pane


Acknowledge Alarm

Clear Alarm

Range of Acknowledged Alarms

Total Number of Acknowledged Alarms

The following sections describe the different panes of the Web Alarm Monitor.

2.13.1.1 Unacknowledged Alarm Pane (upper left pane)


The unacknowledged alarm pane displays alarms in the color assigned to each event
type. Alarms are listed in decreasing order of priority and in reverse chronological
order. The highest priority alarm is listed the most recent. The Alarm Monitor can be
set to beep when each alarm occurs. If a wave-format sound file is assigned to the
alarm's event type, then the prerecorded wave file plays before the beep begins. See
Figure 9.

2.13.1.2 Acknowledged Alarm Pane (lower left pane)


The acknowledged alarms are displayed in the acknowledged alarm pane. See
Figure 9.

2.13.1.3 Event Text Pane (upper right pane)


The event text and messages are displayed in the event text pane. See Figure 10.

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2.13.1.4 Event Instructions Pane (lower right pane)


The event instructions are displayed in the event instructions pane. See Figure 10.
Figure 10

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Event Text and Instructions

Pro-Watch Web Client


Pro-Watch Web Alarm Monitor

2.13.2 Unacknowledged Alarms Pane Command Buttons/Links


The following table describes the Unacknowledged Alarms pane command buttons
and links:
Table 4 Unacknowledged Alarms Pane Command Buttons/Links
Feature/Icon

Description
ACK Selected: Changes the status of an event to
Acknowledged. Refer to section Acknowledge Selected on
page 30.
Ack All: Changes the status of those unacknowledged
events to Acknowledged that are displayed in the current
screen - but NOT all the unacknowledged events in the
database. Since all such events may not fit into a single
screen, the user may have to visit all such screens to
acknowledge all the unacknowledged events. Refer to
section Acknowledge All on page 30.
Event Text & INSTR: Displays the text & instructions for
the selected event. Refer to section Event Text and
Instructions on page 31.
Live Trace: Refer to section Live Trace on page 31.
Historical Trace: Refer to section Historical Trace on page
31.
Event Response: Allows the user to log a response to an
event. Refer to section Event Response on page 32.
Event History: Displays the history of the selected event.
Refer to section Event History on page 32.
Recent History: Displays event history on the selected
logical device. Refer to section Recent History on page 33.
Card Holder Picture: Displays the photo of the card holder
associated with an event.Refer to section Card Holder
Picture on page 34.
Rollup Details: Displays an event time and a description for
each rolled-up event.Refer to section Rollup Details on page
34.
Hardware Control: Enables you to invoke actions on
logical devices or groups of logical devices that are not
necessarily associated with an alarm displayed on the Alarm
Monitor.Refer to section Hardware Control on page 35.
Configure Route Group: Allows you to determine which
events will appear on a given user's Alarm Monitor.Refer to
section Routing Group Filter on page 36.
Exports to an XLS file. Refer to section Export to Excel on
page 38.

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Table 4 Unacknowledged Alarms Pane Command Buttons/Links


Feature/Icon

Description
Arranges the unacknowledged alarm pane columns. Refer to
section Arrange Columns on page 38.

Indicates there are active unacknowledged alarms. Click the


Unacknowledged Alarms button to go to the first page of
alarms.
Page size/Range of
Unacknowledged
Alarms

Indicates the maximum number of Unacknowledged alarms


in the unacknowledged pane. To set the range refer to
Pro-Watch Software Suite 4.2 Installation Guide,
7-901073V4.

Total number of
Unacknowledged
Alarms

Indicates the total number of unacknowledged alarms


available for viewing.
Next and Previous buttons to navigate across pages to view
the unacknowledged alarms.

2.13.3 Acknowledged Alarms Pane Command Buttons/Links


The following table describes the Acknowledged Alarms pane command buttons and
fields:
Table 5 Acknowledged Alarms Pane Command Buttons/Links
Feature/Icon

Description
Unk Selected: Changes the status of an event to Unacknowledged.
Refer to section Acknowledge Selected on page 30.
Unk All: Changes the status of those Acknowledged events to
Unacknowledged that are displayed in the current screen - but
NOT all the acknowledged events in the database. Since all such
events may not fit into a single screen, the user may have to visit all
such screens to unacknowledge all the acknowledged events. Refer to
section Acknowledge All on page 30.
Clear Selected: Clears an acknowledged event from the Alarm
Monitor. Refer to the section Clear Selected on page 40.
Clear All: Clears all acknowledged events from the Alarm Monitor.
Refer to the section Clear All on page 41.

Export the events to an XLS file. Refer to section Export to Excel on


page 41.

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Table 5 Acknowledged Alarms Pane Command Buttons/Links


Feature/Icon

Description
Event Response: Refer to section Event Response on page 42.
Event Text & INSTR: Refer to section Event Text and Instructions
on page 42.
Event History: Displays the history of the selected event. Refer to
section Event History on page 32.
Recent History: Displays event history on the selected logical
device. Refer to section Recent History on page 33.
Card Holder Picture: Displays the photo of the card holder
associated with an event.Refer to section Card Holder Picture on page
34.
Rollup Details: Displays an event time and a description for each
rolled-up event.Refer to section Rollup Details on page 34.
Hardware Control: Enables you to invoke actions on logical devices
or groups of logical devices that are not necessarily associated with
an alarm displayed on the Alarm Monitor.Refer to section Hardware
Control on page 35.

Page Size/Range of
Acknowledged
Alarms

Indicates the maximum number of Acknowledged alarms in the


acknowledged pane. To set the range refer to Pro-Watch Software
Suite 4.2 Installation Guide, 7-901073V4.

Total number of
Acknowledged
Alarms

Indicates the total number of acknowledged alarms available for


viewing.
Next and Previous buttons to navigate across pages to view the
acknowledged alarms.

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2.13.4 Unacknowledged Alarms


2.13.4.1 Acknowledge Selected
To acknowledge individually-selected unacknowledged alarms:
1. Navigate to Alarm Monitor page as explained in Navigating to Web Alarm
Monitor on page 24.
2. In the Unacknowledged Alarm pane, select the required unacknowledged
alarms.
3. From the Acknowledge Alarm drop-down menu, select Ack Alarms as
shown in Figure 11.
Figure 11

Acknowledge Selected

The selected unacknowledged alarms will be moved to the Acknowledged Alarms


pane as shown below:
Figure 12

Acknowledged Alarms pane

2.13.4.2 Acknowledge All


To acknowledge all the unacknowledged alarms:
1. Navigate to Alarm Monitor page as explained in Navigating to Web Alarm
Monitor on page 24.
2. In the Unacknowledged Alarm pane, select Ack All from the Acknowledge
Alarm drop-down menu.
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To acknowledge all at once, the user is not required to select the


unacknowledged alarms.

Note:

All the Unacknowledged Alarms will be moved to the Acknowledged Alarm pane.

2.13.4.3 Event Text and Instructions


To display the event text and instructions:
1. Navigate to Alarm Monitor page as explained in Navigating to Web Alarm
Monitor on page 24.
2. In the Unacknowledged Alarm pane, select the required event.
3. From the More drop-down menu, select Event Text & INSTR.
Figure 13

Event Text and Instructions

The Event text and Event Instructions for the selected event is displayed in the Event
Text and Event Instructions (if any) panes as shown in Figure 13.

2.13.4.4 Live Trace


To access Live Trace using Alarm Monitor and to track alarms for a logical device
or a badge holder:
1. Navigate to Alarm Monitor page as explained in Navigating to Web Alarm
Monitor on page 24.
2. From the More drop-down menu, select Live Trace.
3. Refer to Live Trace section as explained in Live Trace (Quick Access) on
page 46.

2.13.4.5 Historical Trace


To access Historical Trace using Alarm Monitor and to track the past alarms for a
logical device or a badge holder:
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1. Navigate to Alarm Monitor page as explained in Navigating to Web Alarm


Monitor on page 24.
2. From the More drop-down menu, select Historical Trace.
3. Refer Historical Trace section as explained in Historical Trace (Quick
Access) on page 49.

2.13.4.6 Event Response


To display the event response for a selected alarm:
1. Navigate to Alarm Monitor page as explained in Navigating to Web Alarm
Monitor on page 24.
2. Select the alarm in the Unacknowledged Alarms pane.
3. From the More drop-down menu, select Event Response.
The Event Response dialog box is displayed.
Figure 14

Event Response dialog box

If you want to use the response code, select the Use Response Code check box
which activates the drop-down menu.

Note:

4. Select the required option from the drop-down menu.


5. Click the Submit button to submit the page.

2.13.4.7 Event History


Displays the history of the selected event.
For more information on Event History refer to Pro-Watch Software Suite 4.2 User
Guide, 7-901071V5.
To display the history of the selected event:
1. Navigate to Alarm Monitor page as explained in Navigating to Web Alarm
Monitor on page 24.
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2. Select the required event in the Unacknowledge Alarm pane.


3. From the More drop-down menu, select Event History.
The Event History dialog box is displayed with the history of particular event as
shown in Figure 15.
Figure 15

Event History Dialog Box

2.13.4.8 Recent History


Displays event history on the selected logical device.
For more information on Recent History refer to Pro-Watch Software Suite 4.2 User
Guide, 7-901071V5.
To display the event history of the selected logical device:
1. Navigate to Alarm Monitor page as explained in Navigating to Web Alarm
Monitor on page 24.
2. Select the required logical device event in the Unacknowledge Alarm pane.
3. From the More drop-down menu, select Recent History.
The Recent History dialog box is displayed with the history of particular logical
device as shown in Figure 16.

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Figure 16

Recent History Dialog Box

2.13.4.9 Card Holder Picture


Displays the photo of the card holder associated with an event.
For more information on Card holder Picture refer to Pro-Watch Software Suite 4.2
User Guide, 7-901071V5.
To display the photo of the card holder associated with an event:
1. Navigate to Alarm Monitor page as explained in Navigating to Web Alarm
Monitor on page 24.
2. Select the required card holder event in the Unacknowledge Alarm pane.
3. From the More drop-down menu, select Card Holder Picture.
The Card holder Picture dialog box is displayed with the card holder details as
shown in Figure 17.
Figure 17

Card Holder Picture

2.13.4.10 Rollup Details


Rollup details displays an event time and a description for each rolled-up event.
For more information on Rollup Details refer to Pro-Watch Software Suite 4.2 User
Guide, 7-901071V5.
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To display the event time and a description for each rolled-up event:
1. Navigate to Alarm Monitor page as explained in Navigating to Web Alarm
Monitor on page 24.
2. Select the required rolled-up event in the Unacknowledge Alarm pane.
3. From the More drop-down menu, select Rollup Details.
The Rollup Details dialog box is displayed with the event time and description details
as shown in Figure 18.
Figure 18

Rollup Details Dialog Box

2.13.4.11 Hardware Control


Enables you to invoke actions on logical devices or groups of logical devices that are
not necessarily associated with an alarm displayed on the Alarm Monitor.
For more information on Hardware Control refer to Pro-Watch Software Suite 4.2
User Guide, 7-901071V5.
To invoke actions on logical devices or groups of logical devices that are not
associated with an alarm:
1. Navigate to Alarm Monitor page as explained in Navigating to Web Alarm
Monitor on page 24.
2. Select the required logical device event in the Unacknowledge Alarm pane.
3. From the More drop-down menu, select Hardware Control.
The Hardware Control dialog box is displayed as shown in Figure 19.

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Figure 19

Hardware Control Dialog box

4. Fill the attributes and then click Execute. For more information refer to
Pro-Watch Software Suite 4.2 User Guide, 7-901071V5.

2.13.4.12 Routing Group Filter


Allows you to determine which events will appear on a given user's Alarm Monitor.
Before a user is notified of an event, the event must be validated by passing through at
least one of the routing groups assigned to that user or user's class.
For a particular user to view alarms of a specific Routing Group, the user must
configure Web Client as a workstation in the routing group. See Figure 20. To
configure webclient as a workstation refer to Configuring Workstations in
Pro-Watch Software Suite 4.2 User Guide, 7-901071V5.

Note:

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Pro-Watch Web Alarm Monitor

Figure 20 Web Client Assigned as a Workstation in the Routing Group


Module

To configure the routing group filter:


1. Navigate to Alarm Monitor page as explained in Navigating to Web Alarm
Monitor on page 24.
2. From the More drop-down menu, select Routing Group Filter as shown in
Figure 2.
The Configure Route Group Filter dialog box is displayed with a list of routing
groups as shown in Figure 21.
Figure 21

Configure Route Group Filter Dialog box

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3. Select the required routing group from the available list and then click Apply.
The alarms of that particular routing group is displayed in Pro-Watch Web
Alarm Monitor page.

2.13.4.13 Export to Excel


To export the results to an Excel sheet:
Note:

Microsoft Excel must be installed on the system in order to export.

1. Navigate to Alarm Monitor page as explained in Navigating to Web Alarm


Monitor on page 24.
2. From the Export drop-down menu, select Export XLS.
All the Events are exported to an Excel Sheet book.

2.13.4.14 Arrange Columns


Allows the user to define the required grid columns for unacknowledged alarm pane.
To arrange the columns of unacknowledged alarms pane:
1. Navigate to Alarm Monitor page as explained in Navigating to Web Alarm
Monitor on page 24.
2. Click
Figure 22

button to display the Define Grid Columns screen:


Define Grid Columns

3. Select the required column under Available Columns pane and then click
button to move under Selected Columns pane.
Or
Similarly to remove the required columns from the Selected Columns pane,
click
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Pro-Watch Web Alarm Monitor

4. Type the required value in the Column Width text box to define the width of
the column.
5. Click

buttons to arrange the required columns

under Selected Columns pane.


By default the Event Category column under Event Monitor page will be
always the first column.
Note:

6. Click the OK button. The selected columns are displayed in the


unacknowledged alarm pane.

2.13.5 Acknowledged Alarms


2.13.5.1 Unacknowledge Selected
To unacknowledge the individually selected acknowledged alarms:
1. Navigate to Alarm Monitor page as explained in Navigating to Web Alarm
Monitor on page 24.
2. In the Acknowledged Alarm pane, select the required acknowledged alarms.
3. From the Unacknowledge Alarm drop-down menu, select Unk Selected as
shown in Figure 23.
Figure 23

Unacknowledge Selected

The selected acknowledged alarms will be moved to the Unacknowledged Alarms


pane as shown below:

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Figure 24

Unacknowledged Alarms pane

2.13.5.2 Unacknowledge All


To unacknowledge all the acknowledged alarms:
1. Navigate to Alarm Monitor page as explained in Navigating to Web Alarm
Monitor on page 24.
2. In the Acknowledged Alarm pane, select Unk All from the Unacknowledge
Alarm drop-down menu as shown in Figure 25.
Note: To unacknowledge all at once, the user is not required to select acknowledged
alarms.

Figure 25

Unacknowledge All

All the Acknowledged Alarms will be moved to the Unacknowledged Alarms pane.

2.13.5.3 Clear Selected


To clear the selected acknowledged alarms:
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1. Navigate to Alarm Monitor page as explained in Navigating to Web Alarm


Monitor on page 24.
2. In the Acknowledged Alarms pane, select the required alarms.
3. From the Clear Alarm drop-down menu, select Clear Selected as shown in
Figure 26.
Figure 26

Clear Selected

The selected acknowledged alarms will be cleared.

2.13.5.4 Clear All


To clear all the acknowledged alarms:
1. Navigate to Alarm Monitor page as explained in Navigating to Web Alarm
Monitor on page 24.
2. In the Acknowledged Alarms pane, select Clear All from the Clear Alarm
drop-down menu as shown in Figure 27.
Note: To

clear all at once, a user is not required to select the acknowledged

alarms.
Figure 27

Clear All

All the acknowledged alarms will be cleared.

2.13.5.5 Export to Excel


To export all the Acknowledge Alarm Events to an Excel Sheet:
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Refer to Export to Excel section as explained in Export to Excel on page 38.

2.13.6 Event Response


To display the Acknowledge Alarm event response for a selected row:
Refer to Event Response section as explained in Event Response on page 32.

2.13.7 Event Text and Instructions


To display the Acknowledge Alarms event text and instructions:
Refer to Event Text and Instructions section as explained in Event Text and
Instructions on page 31.

2.14 Pro-Watch Web Event Monitor


Event Monitor page enables the user to view all the events occurred in the system. For
more information refer to Pro-Watch Software Suite 4.2 User Guide, 7-901071V5.
All the new events are displayed on the top of page. Maximum of 200 events are
displayed in the page, if it is more than the maximum range the oldest event will be
removed.
Note:

2.14.1 Navigating to Event Monitor


To navigate to the Event monitor page:
In the Pro-Watch Web Client page, click
Monitor Page.

icon to navigate to the Event

The following table describes the Event Monitor page command buttons:
Feature/Icon

Description
Pause/start: Allows you to Pause or Start the event
tracking. Refer to section Pause/Start on page 43.

Clear Selected: Clears the selected events from the Event


Monitor page. Refer to the section Clear Selected on page
43.
Clear All: Clears all the events from the Event Monitor
page Refer to the section Clear All on page 44.
Exports to an XLS file. Refer to section Export to Excel on
page 45.

Allows you to arranges the Event Monitor page columns.


Refer to section Arrange Columns on page 45.

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Feature/Icon

Description
Event Viewer Filter: Allows you to filter the events by
Message Type, Workstation, and User ID. Refer to section
Event Viewer Filter on page 46

2.14.2 Pause/Start
To pause or start event tracking:
1. Navigate to Event Monitor page as explained in Navigating to Event Monitor
on page 42.
2. Click

button to start.

The Event Monitor initiates the monitoring process as shown in Figure 28.
Note:

Once you click the Start button, it changes to Pause button.


Figure 28

Event Monitor - Pause

2.14.2.1 Clear Selected


To delete the selected events:
1. Navigate to Event Monitor page as explained in Navigating to Event Monitor
on page 42.
2. Select the required events.
3. From the Delete drop-down menu, select Clear Selected as shown below.

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Figure 29

Event Monitor-Clear Selected

All the selected events will be cleared.

2.14.2.2 Clear All


To delete all the events:
1. Navigate to Event Monitor page as explained in Navigating to Event Monitor
on page 42.
2. From the Delete drop-down menu, select Clear All as shown in Figure 30.
Note:

To delete all at once, the user is not required to select the events.
Figure 30

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Event Monitor-Clear All

Pro-Watch Web Client


Pro-Watch Web Event Monitor

All the events will be cleared.

2.14.2.3 Export to Excel


To export the results to an Excel sheet:
Note:

Microsoft Excel must be installed on the system in order to export.

1. Navigate to Event Monitor page as explained in Navigating to Event Monitor


on page 42.
2. From the Export drop-down menu, select Export XLS as shown in Figure 31.
Figure 31

Event Monitor-Export to Excel

All the Events are exported to an Excel Sheet book.

2.14.2.4 Arrange Columns


To arrange the columns in the Event Monitor page.
1. Navigate to Event Monitor page as explained in Navigating to Event Monitor
on page 42.
2. Repeat the step 2 through step 4 of Arrange Column section as explained in
Arrange Columns on page 38.
Note:

By default the Event Category column will be always first column.

3. Click the OK button. The selected columns are displayed in the Event Monitor
page.

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Live Trace (Quick Access)

2.14.2.5 Event Viewer Filter


The Event Viewer Filter dialog allows you to filter the events by Message Type and
User ID by selecting appropriate values from the three respective drop-down lists. For
more information on Event Viewer Filter refer to Pro-Watch Software Suite 4.2 User
Guide, 7-901071V5.
To filter the events by Message Type and User ID:
1. Navigate to Event Monitor page as explained in Navigating to Event Monitor
on page 42.
2. Click the
Figure 32

button to display the Event Viewer Filter dialog box.


Event Viewer Filter

3. Select the required check box and then select the required criteria from the
corresponding drop-down lists.
4. Click OK. The filtered events are displayed in the Event Monitor page.

2.15 Live Trace (Quick Access)


Allows the user to displays (in a separate Alarm Monitor window) all the current and
future alarm events that are associated with a particular badgeholder or Logical
Device. For more information refer to Pro-Watch Software Suite 4.2 User Guide,
7-901071V5.
Ensure that the Security settings for supported web browser is enabled. For more
information refer section Security Settings for IE9 on page 8.
Note:

The Live Trace feature allows the user to display the alarm events for the following
parameters:
Badge Holder
Card Number
Logical Device
The following table describes the available options of live Trace:
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Live Trace (Quick Access)

Options

Description

Badge Holder

A badge holder assumes the access privileges that are


assigned to the holder's company class. Refer to section
Badge Holder on page 47.

Card Number

A unique number assigned to the card. Refer to section


Card Number on page 48.

Logical Device

The type of device as defined by the user. Refer to section


Logical Device on page 48.

2.15.1 Badge Holder


To display the current and future alarm events for a particular badge holder:
1. Click Live Trace in the Pro-Watch Web Client interface page to display the
Live Trace page.
Figure 33

Live Trace Page

2. Click the Badge Holder option button to display the Please select a Badge
pane.
Figure 34

Badge Holder in Live Trace

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3. In the Please select a Badge pane, click the Select link to display the alarm
events for a particular badgeholder.
Figure 35

Alarm Events for Badge Holder

2.15.2 Card Number


To display the current and future alarm events for a particular card number:
1. Click Live Trace in the Pro-Watch Web Client interface page to display the
Live Trace page. See Figure 36.
2. Click the Card Number option button to display the Card Selection pane.
Figure 36

Card Number in Live Trace

3. In the Card Selection, type a Card Number.


4. Click OK to display the live alarm event for a particular card number.
Or
Click Clear to re-enter the card number.
Figure 37

Live Alarm Events for Card Number

2.15.3 Logical Device


To display the current and future alarm events for a particular logical device:
1. Click Live Trace in the Pro-Watch Web Client interface page to display the
Live Trace page. See Figure 38.
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Historical Trace (Quick Access)

2. Click the Logical Device option button to display the Please select a Logical
Device pane.
Figure 38

Logical Device in Live Trace

3. In the Please select a Logical Device pane, click the Select link to display the
live alarm events for a logical device.
Figure 39

Live Alarm Events for Logical Device

2.16 Historical Trace (Quick Access)


Enables the user to display (in a separate Alarm Monitor window) all the past alarm
events occurring in a specified historical range that are associated with a particular
badgeholder or Logical Device. For more information refer to Pro-Watch Software
Suite 4.2 User Guide, 7-901071V5.
Ensure that the Security settings for supported web browser is enabled. For more
information refer section Security Settings for IE9 on page 8.
Note:

The Historical Trace feature allows the user to display the past alarm events for the
following parameters:
Badge Holder
Card Number
Logical Device
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Historical Trace (Quick Access)

The following table describes the available options of Historical Trace:


Options

Description

Badge Holder

A badge holder assumes the access privileges that are


assigned to the holder's company class. Refer to section
Badge Holder on page 50.

Card Number

A unique number assigned to the card. Refer to section


Card Number on page 52.

Logical Device

The type of device as defined by the user. Refer to section


Logical Device on page 53.

2.16.1 Badge Holder


To display all the past alarm events occurred in a specified historical range for a
particular badge holder:
1. Click Historical Trace in the Pro-Watch Web Client interface page to display
the Historical Trace page.
Figure 40

Historical Trace page

2. Click the Badge Holder option button to display the Select a Range pane.
Figure 41

Historical Trace - Select a Range

3. In the Select Range pane, click the required range option button between One
Day to One Year to display the Please Select a badge pane.
Or
Click the Date Range option button and continue the steps as explained in Set
Date Range on page 52.

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Figure 42

Badge Holder in Historical Trace

4. In the Please Select a badge pane, click the required Select link to display all
the alarm events occurred in a specified historical range for a particular badge
holder.
Figure 43

Historical Trace View

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Set Date Range


To set the date range:
1. Click the Date Range option button to display the date parameters as shown in
Figure 44.
Figure 44

Date Range Parameters

2. Type the From date in the box provided.


Or
Click in the From date box. When a calender is displayed, select the required
date.
3. Select the hour from the Hour drop-down list.
4. Select the minutes from the Min drop-down list.
5. Select the seconds from the Sec drop-down list.
6. Select the time conventions from the drop-down list.
7. Repeat step 2 through step 6 to set the To date and then click OK to:
display the Please Select a badge pane (see Figure 42) and complete the
step 4 as explained in section Badge Holder on page 50.
display the Card Selection Pane (see Figure 45) and complete the steps
4 and 5 as explained in section Card Number on page 52.
display the Please select a Logical Device pane (see Figure 48) and
complete the step 4 as explained in section Logical Device on page 53.

2.16.2 Card Number


To display all the past alarm events occurred in a specified historical range for a
particular card number:
1. Click Historical Trace in the Pro-Watch Web Client interface page to display
the Historical Trace page. See Figure 40.
2. Click the Card Number option button to display the Select a Range pane. See
Figure 41.
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Historical Trace (Quick Access)

3. In the Select Range pane, click the required range option button between One
Day to One Year to display the Card Selection pane.
Or
Click the Date Range option button and complete the steps up to 7 as
explained in Set Date Range on page 52.
Figure 45

Card Number in Historical Trace

4. In the Card Selection, type a Card Number.


5. Click OK to display the past alarm event for a particular card number.
Or
Click Clear to re-enter the card number.
Figure 46

Past Alarm Events for Card Number

2.16.3 Logical Device


To display all the past alarm events occurred in a specified historical range for a
particular logical device:
1. Click Historical Trace in the Pro-Watch Web Client interface page to display
the Historical Trace page. See Figure 40.
2. Click the Logical Device option button to display the Select a Range pane.
See Figure 41.
3. In the Select Range pane, click the required range option button between One
Day to One Year to display the Please select a logical Device pane.
Or
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Badging

Click the Date Range option button and complete the steps upto 7 as
explained in Set Date Range on page 52.
Figure 47

Logical Device in Historical Trace

4. In the Please select a logical Device pane, click the Select link to display the
past alarm events in a specified historical range for a logical device as shown
below.
Figure 48

Historical Trace View for Logical Device

2.17 Badging
Click the Badging link on the Home page to display the main Badging screen where
you can search for a badge, add a new badge, and perform other related functions:

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Badging

Figure 49

Badging Screen

2.17.1 Searching for a Badge


In the Search Badge screen, enter a value for any of the five badge fields (First Name,
Last Name, Issue Date, Expire Date, Badge Type) and then click the Search button.
The system will either return the badge you are searching for or, if there are more than
one badges that satisfy the search criteria, it will return multiple results. You can select
the one you like.

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2.17.2 Adding a New Badge


1. On the Home page, click the New Badge link to display the Add Badge screen:

2. Enter the correct information for the First Name, Last Name, Issue Date, and
Expire Date fields.
3. Select either Contractor or Standard Employee from the Badge Type
drop-down menu.
4. Click on the Badge Holder Picture area and select either Capture or Import
as an image import method.

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5. The Capture option will display the Capture Image screen:

6. Capture the image by clicking the Start Camera (which requires a camera
attached to your machine). When you see a pose that you like, click the Freeze
button. Then click Save.
7. To import an image, click the Import button, browse to the image you like,
and then click Select:

8. Click Save Badge link on the navigation page.

2.17.3 Editing a Badge


1. Click the Badging button on the main menu bar to display the Search Badge
screen
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2. Search and find the badge youd like to edit. The system will display the View
Badge screen.
3. In the View Badge screen, click the Edit Badge button to display the Edit
Badge screen.
4. Edit the badge fields as appropriate. Click Save Badge link to save the changes
and return to the View Badge screen.

2.17.4 Deleting a Badge


1. Click the Badging button on the main menu bar to display the Search Badge
screen.
2. Search and find the badge youd like to edit. The system will display the View
Badge screen.
3. In the View Badge screen, click the Edit Badge button to display the Edit
Badge screen.
4. Click the Delete Badge link to display the Confirm Badge Holder Delete
warning message. Click Yes to delete the selected badge. Click No not to
delete the badge record.

2.17.5 Adding Badges in Bulk


1. Click the Bulk Badge Add button on the home page to display the Bulk Add
screen:

2. Enter the appropriate values to all the Badge Information fields.


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3. Enter the appropriate values to all the Badge Creation Information fields.
4. Enter the appropriate information (if any) into the Status text field.
5. Click Bulk Add to add badges in bulk.

2.17.6 Adding a New Card


1. Click the Badging button on the main menu bar to display the Search Badge
screen
2. Search and find the badge youd like to edit. The system will display the View
Badge screen.
3. In the View Badge screen, click the Edit Badge button to display the Edit
Badge screen.
4. Click the New Card button to display the Card Details screen:
Figure 50

New Card Screen

5. Enter the appropriate values into all the card fields.


Card Field

Description

Card Number

Card number entered by the user.

PIN Code

Personal Identification Number (PIN) entered by the


user. Click Generate Random PIN link to generate a
random PIN.

Issue Date and Time

Select from the drop-down menus.

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Card Field

Description

Expire Date

Select from the drop-down menu.

Never Expire

Select this check-box for cards that never expire.

Company

Select one from the drop-down menu.

Card Status

Select one from the drop-down menu.

Issue Level

Denotes the number of times the card has been issued.


For brand new cards the number should be one (1). If,
for example, the card has been lost and is reissued, the
number should be two (2), etc

Disable Card Days

Enter the number of days after which the card will be


disabled automatically. Default maximum is 999.

Use Count Attempts

Enter the maximum number of use attempts after which


the card will be disabled automatically. Default
maximum is 99.

User Level

The user level is often used to make some cards


accomplish special tasks. For example, a manager may
want to use such a card to automatically unlock the
lobby doors at the beginning of a shift. Panel-level
triggers and procedures can be written to trigger only on
valid card accesses where the cardholder user level is
equal to the user level set
in the trigger. Allowed user level values range between
0 (zero) and 255. If a user enters anything out of this
range Pro-Watch displays a validation error message
and prompts the user to enter a proper value.

Trace Card

Select this box to record in a log file every transaction


generated by this
card.

PIN Exempt

Select this option to allow the use of the card at a reader


without entering PIN.

ADA

ADA refers to Americans with Disabilities Act. Select


this check box to allow for extended shunt time on a
door so that someone in a wheelchair, for example, has
enough time to get through the door without generating
an alarm. The extended shunt time needed is set up on
the PW-5000 door configuration.

VIP

Select this check box to exempt the cardholder from


anti-passback
restrictions. A cardholder with VIP privileges can pass
his/her card to the
next person to swipe and pass through a reader.

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Card Field

Description

Guard

Check this option to enforce for the guards a specific


ordered trail from one selected reader to another or to
enable the cardholder to participate in the Guard Tour.

Parade Text

Enter the text that should parade through the LED


window of the logical device when the card is presented.

6. Click the Save Card button to save the new card. Click Cancel not to save the
new card.

2.18 Reporting
Click the Reporting button on the main tool bar to display the Web Report Manager
screen:

2.18.1 Viewing or Running a Report


2.18.1.1 Terminology
Viewing and running a report are used interchangeably since they mean the same
thing.

2.18.1.2 Limitations
Web reports are limited to 40 pages maximum, with a maximum of 50 events
displayed per page, for a total maximum of 2,000 events per report.

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1. Click the View Report link on the home page to display the Web Report
Manager screen. Click the + sign to expand the Pro-Watch Reports
tree-view and display all the report categories available:

2. Click the + sign once again to view the previously run reports which you can
adapt according to your needs and re-run:

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3. Select an individual report and double-click its name to display it in the


Report Details pane on the right:

4. The three check-boxes at the bottom of this screen are view-only check-boxes.
If the report has been shared, the Shared check-box is selected
automatically.
If the report has been made available for subscription, the Subscription
check-box is selected automatically.
If the report has been scheduled to run, the Scheduled check-box is selected
automatically.

2.18.2 Creating a New Report


There are two ways to create a new report:
1. Edit an exiting report.
2. Create it from scratch by using the Report Wizard.
Both these methods are described below.

2.18.2.1 Creating a New Report by Editing an Existing Report


1. Click the View Report link on the home page to display the Web Report
Manager screen. Click the + sign to expand the Pro-Watch Reports
tree-view and display all the report categories available.
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2. Click the + sign once again to view the previously run reports which you can
adapt according to your needs and re-run.
3. Select an individual report and double-click its name to display it in the
Report Details pane on the right.
4. Click Edit Report which will dynamically display different editing fields,
depending on the report you have selected.
5. Click Next, as many times as necessary to get to the last screen with the Finish
button.
6. Click Finish to create the new edited report.

2.18.2.2 Creating a New Report by Using the Report Wizard


1. Click the New Report link on the home page to display the Report Wizard
screen:

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2. Select from one of the following report types: Badge Report, Transaction
Report, Audit Report, Statistical Report. Click Next to display the Report
Fields screen:

3. Select the appropriate fields from the Available Report Fields list. Click
RIGHT arrow to transfer them to the Selected Report Fields list. Arrange the
order of the fields by selecting the field in the Selected Report Field list and
then clicking the up or down arrows.

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4. Click Next to display the Report Filter screen:

5. Enter one or more filtering conditions by using the Report Filters check
boxes, drop-down menus, and option buttons.
6. Click Next to display the Report Details screen:

7. Enter a Report Title, Report Description, and select one of the two Report
Options:

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Select all the Badge Holder records regardless if a card is present


Select only Badge Holder records with a card
8. Click Finish to generate the report and display it in the Report Viewer screen:

2.18.3 Querying a Report


1. In the Web Report Manager screen, select a report.
2. Click the Query Reports menu button to display the report querying screen:

3. Enter your query string according to the instruction.

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4. Click Next to display the Runtime Filter Criteria screen:

5. Enter the appropriate filter values. Click Add to list the filter in the Runtime
Filters grid.
6. Click Finish.

2.18.4 Scheduling a Report


1. In the Web Report Manager screen, click the Application menu button, then
select Scheduled Reports from the drop-down menu:

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2. In the Web Report Scheduler screen, click the Add Schedule menu button to
display the Report Scheduling screen:

3. Select a report and click Next to display the Report Name and Credentials
screen:

4. Enter a Schedule Name. Enter Comments, if any. Select the Enabled


check-box.

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5. Click Next to display the schedule calendar:

6. Select one of the four calendar options available. Click Next to display the
schedule hour screen:

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7. Enter an appropriate time and click Next to display the Export Type screen:

8. Select a type (e.g., PDF) then click Next to display the File or Email screen:

9. Select an option and click Next to display the Schedule Confirmation screen.
10.Click Finish to complete the scheduling of your report.

2.18.5 Sharing a Report


1. In the Web Report Manager screen, select the report you would like to share.

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2. Click the Share Report menu button to display the report sharing screen:

3. Select the Share this report option button.


4. Select the Classes or Users with whom youd like to share the selected report.
5. Click OK.

2.18.6 Exporting a Report


1. In the Web Report Manager screen, select a report.

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2. Click the View Report menu button to display the Report Viewer screen:

3. Click the Settings menu button to display the Report Options and Report
Orientation dialog box:

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4. Select your options and click OK to close the dialog box.


5. Click the Export menu button to display the Export Format dialog box:

6. Make your selection and click Next to display the related export information
screen. Here is the one for the Delimited Text Export option:

7. Fill in the appropriate values and then click Finish.

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2.18.7 Exporting and Importing a Schema


A schema is an XML template used to generate a report.

2.18.7.1 To export a schema


1. In the Web Report Manager screen, select a report. Export and Import
Schema buttons will be enabled:

2. Click the Export Schema menu button. A warning message will ask you
either to Open or Save the schema file. Make a selection and the click OK.

2.18.7.2 To import a schema


1. In the Web Report Manager screen, select a report.
2. Click the Import Schema menu button to display the Import screen:

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3. Browse and find the schema file. Click Upload.


4. Select one of the saving options.
5. Click OK.

2.18.8 Configuring the Report and Email Setup


1. In the Web Report Manager screen, click the Application menu button; then
select Report Setup from the drop-down menu to display the Report Settings
screen:

2. In the Report Settings screen, select the appropriate Report Options and
Chat Properties.

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3. Click Next to display the Email Settings screen:

4. Click the respective down-arrows to reveal all the fields hiding under Email
Server, Credentials, and Email Test categories.
5. Enter the appropriate values for the Email Server, Credentials, and Email
Test fields.
6. Click Finish.

2.18.9 Printing a Report


1. In the Web Report Manager screen, select a report.
2. Click the View Report menu button to display the Report Viewer screen.
3. Click the Preview menu button to preview the selected report:

4. If you like what you see, click the Print button (second from the left) to print
your report.
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5. Click the Print > Grid menu option to print preview the selected report.
6. If you like what you see, click the Print button (second from the left) to print
your report.

2.19 Administration
2.19.1 To Add a Company
1. In the Home page, click the Companies link in the Administration group to
display the Companies screen:
Figure 51

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Companies Screen

Pro-Watch Web Client


Administration

2. Click the New button to display the new company page:

3. Fill the Name, Address, City, State, ZIP, and Company Type fields with
appropriate values.
4. Select an appropriate Card Expiration Date Method by selecting the
appropriate value for expiration from the Card Issue Date (select the option
button), or selecting the Form Expiration Date option button and selecting a
date from the pop-up calendar.
5. Click Save to save the new card.

2.19.2 To Add, Edit or Delete a Company Type


1. In the Home page, click the Company Types link in the Administration
group to display the Company Types screen:

2. Click NEW to display the New Company Type screen.


3. Type in the new Company Type and click Save.
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4. To edit a company type, select the company type from the list on the left panel
and then click the EDIT button to display the company type edit screen.
Change the name of the company type and then click Save.
5. To delete a company type, select the company type from the list on the left
panel and then click the DELETE button. When the system displays a warning
message, click OK to delete the company type.

2.19.3 To Add or Edit a Clearance Code


1. In the Home page, click the Companies link in the Administration group to
display the Companies screen.
2. Select a company from the Companies list and click the Edit button to display
the companies edit screen.
3. Click and select the Clear Codes tab to display the Clearance Codes
screen:

4. From the Available Clearance Codes list, Select the GROUP of clearance
codes you like and then click the RIGHT arrow > to add them to the
Assigned Clearance Codes list. To delete any GROUP of clearance codes
from the company, select it in the Assigned Clearance Codes list and then
click the LEFT arrow < to add them back to the Available Clearance
Codes list.

2.19.4 To Assign or Unassign a Partition


1. In the Home page, click the Companies link in the Administration group to
display the Companies screen.
2. Select a company from the Companies list and click the Edit button to display
the companies edit screen.

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3. Click and select the Partition(s) tab to display the Partitions screen:

4. Select the Assigned check-box for the partition(s) you would like to assign to
the company. To unassign, clear the respective check-box.

2.19.5 Adding an Alarm Message


You can add a pop-up alarm message so that when the companys name is clicked the
message appears in a pop-up screen.
1. In the Home page, click the Companies link in the Administration group to
display the Companies screen.
2. Select a company from the Companies list and click the Edit button to display
the companies edit screen.
3. Click and select the Note tab to display the Current Note screen:

4. Type in a note in the Current Note text area. Check the Alarm Note
check-box to activate the note.
5. Click Save to display the saved note in the Alarm Note table.
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6. Click the name of the company to display the pop-up alarm note dialog box.
Here is a sample:

7. Click OK to close the note dialog box.

2.19.6 Application Settings


1. In the Home page, click the Application Settings link in the Administration
group to display the Application Settings screen:

2. To edit character casing, click EDIT.


3. Select the casing you like from the Character Casing drop-down list.
4. Click the Save button to save the selection.

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Index
A

Export to Excel 2-45

Acknowledge All 2-30, 2-40


Acknowledge Selected 2-30
Acknowledged Alarm Pane (Lower Left pane) 2-

25

Features 2-24

Acknowledged Alarms pane Command Buttons/


Links 2-28
Alarm Monitor 2-24
Arrange Columns 2-38
Card Holder Picture 2-34
Event History 2-32
Event Response 2-32
Export to Excel 2-38
Hardware Control 2-35
Historical Trace 2-31
Live Trace 2-31
Navigating to Alarm Monitor 2-24
Recent History 2-33
Rollup Details 2-34
Arrange Columns 2-45

Pause/Start 2-43
Permissions
Workstations 1-5
Pro-Watch Web Client Login 2-19
Pro-Watch Web Event Monitor 2-42
Purpose of this Document 1-2

Badge Holder 2-47, 2-50

C
Card Number 2-48, 2-52
Clear All 2-41, 2-44
Clear Selected 2-40, 2-43
Configuring the Browser Mode 2-15

Historical Trace (Quick Access) 2-49


Home Page 2-21

L
Live Trace (Quick Access) 2-46
Logical Device 2-48, 2-53

M
Modules 2-24

R
Routing Group Filter 2-36

Event Instructions Pane (lower right pane) 2-26


Event Response 2-42
Event Text and Instructions 2-31, 2-42
Event Text Pane (upper right pane) 2-25

Security Settings for IE8 2-8


Supported Web Browsers 2-8

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U
Unacknowledge All 2-40
Unacknowledge Selected 2-39
Unacknowledged Alarm Pane (upper-left pane)

2-30

Unacknowledged Alarms pane Command Buttons/Links 2-27


User
Workstation permissions 1-5

W
Workstations 1-5

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Honeywell
135 West Forest Hill Avenue
Oak Creek, WI 53154
(414) 766-1700 Ph
(414) 766-1798 Fax
www.honeywellintegrated.com
Honeywell Europe
Boeblingerstrasse 17
71101 Schonaich
Germany
Tel +49-7031-637-782
Fax +49-7031-637-769
Specifications subject to change without notice.
Honeywell. All rights reserved.
Document 800-12235V5

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