1. Self development define?

Self development is a lifelong process. It's a way for people to assess their skills
and qualities,
consider their aims in life and set goals in order to realise and maximise their
potential.

2. Stages of self development ?

Phase #1 Denial
Phase #2 Acceptance
Phase #3 Gathering
Phase #4 Experimentation
Phase #5 Creation

3. Imprts of self development?

1. Self-awareness
2. A sense of direction
3. Improved focus and effectiveness
4. More motivation
5. Greater resilience
6. More fulfilling relationships

4. Wt is negotiation?

A strategic discussion that resolves an issue in a way that both parties find
acceptable.
In a negotiation, each party tries to persuade the other to agree with his or her
point of view.

5. Prerequisite of successful negotiations?

6. Wt is negotiation skill possess by manager?

Problem Analysis
Preparation
Active Listening
Emotional Control
Verbal Communication
Decision Making Ability

7. Negotiation process?

Prepare: Know what you want. Understand them.

Open: Put your case. Hear theirs.
Argue: Support your case. Expose theirs.
Explore: Seek understanding and possibility.
Signal: Indicate your readiness to work together.
Package: Assemble potential trades.
Close: Reach final agreement.
Sustain: Make sure what is agreed happens.

8. Types of negotiations?

Win-Lose Negotiations
Win-Win Negotiations

Lose-Lose
Adversarial Negotiations
Collaborative Negotiations
Multi-Party Negotiations

9. Significance of negotiation?

help you build better relationships

deliver lasting, quality solutions - rather than poor short-term solutions that do
not satisfy the needs of either party
help you avoid future problems and conflicts.

10. Wt is mean by knowledge mgnt?

Knowledge management (KM) is the process of capturing, developing, sharing,

and effectively using organizational knowledge.
It refers to a multi-disciplinary approach to achieving organizational objectives by
making the best use of knowledge.

11., component of knowledge mangt?

People
Process
Platform

12. Significant of knowledge mgnt?

a)

dramatically reduce costs

b)

provide potential to expand and grow

c)

increase our value and/or profitability

d)

improve our products and services

e)

respond faster

13. Define creativity?

Creativity is a phenomenon whereby something new and somehow valuable is

formed.
The created item may be intangible (such as an idea, a scientific theory, a
musical composition or a joke)
or an original physical object (such as an invention, a literary work or a painting).

14., Wt is creativity needs?

Aeathetic beauty
innovative interactions
design perceived to be of the highest level

15. Creativity process?

The creative process consists of six working phases, inspiration,

clarification, distillation, perspiration, evaluation, and incubation.
During a particular piece of creative work each phase should be experienced
many times,
in no definite order, sometimes for a very short time.

16. Component of creativity?

Expertise
Creative thinking skills
Motivation