KIMBERLY JOHNSON

4509 CHATEAU DRIVE ALBANY GA 31721

KDJ092087@YAHOO.COM * (229) 733-589
SUMMARY OJECTIVE
With over five years of experience, I am your candidate. Reliable Warehouse Associate with background in shipping,
receiving, packaging, and inventory. I am skilled at working quickly, correctly, and efficiently to complete all tasks.
Efficient highly with flexible schedule and ability to stand entire shift. I have excellent listening skills and the ability to ask
probing questions, understand concerns, and overcome objections. I have a long record increasing customer loyalty and
retention. . I am a dedicated worker and I am looking for a job to add to my skill and grow with.

HIGHLIGHTED SKILLS
*Shipping and receiving *Package- Preparation *Inventory management *Health and safety monitoring
*High performing * Highly Organized *Listening Skills * Pro-Active * Customer Satisfactory
*Managing Time *Relationship Builder *Good multi-tasking *Strong communication skills
*Exceptional problem solver *Loading and unloading * *Motivated *Quality Assurance *Communication Skills
*Prioritizing Task *Time Management *customer service focus

WORK EXPERIENCE
CONVERGY/ PAY PAL AGENT
NOVEMBER 2014/ FEBRUARY 2016
*Assisted customer with inquires and resolved potential customer service issues.
*Resolved complaints ad cultivated positive and enduring relationship with customers
*Troubleshoot customer problems/ helped with there account/ report fraud/ went over unknown charges
ALPINE ACCESS/ SYNCHRONY BANK
MARCH 2014/NOVEMBER 2014
*Perform calculation of credit adjustments and forward accordingly/ Application Approval
*Educated customer of how to use account and banking services/ Educated APR/
*I activated and verified account as I set expectation/ noted customer account according to need
DS2/AECOM MARINECORP CBASE/ WAREHOUSE STOCK CLERK
AUGUST 2008/ MARCH 2012
Inspect, fill and stage accurate orders
Inspect merchandise for errors or inconsistencies
Pack, unpack and store goods as instructed
Perform in-storage checks for needs of maintenance
Unload and move supplies as needed
Complete necessary documentation
Transfer stock to required locations
Operate hand or power tools as and when necessary
MCLB CIVIAL SERVICE (TEMP)/ WAREHOUSE SPEICALIST
JUNE 2007/JULY 2008
*Tag incoming merchandise with warehouse identifications *Place unloaded merchandise on correct shelf locations
*Prepare items for shipment by boxing and padding correctly *move all merchandise according to schedule and safety
guidelines *attend all employee meeting and training workshop to maintain knowledge
inspected all merchandise for damaged and discrepancies with paperwork *securely packaged items for shipment in boxes,
crates , or within shrink- rapped pallets *Performed minor repairs on warehouse equipment
followed all safety rule and regulations *completed log accurately and on time *Track all merchandise with scan for each
movement

EDUCATED EXPERIENCE
GRANTHAM UNIVERSITY

2014-2016

BUSINESS MANAGEMENT

ALBANY TECHINCAL COLLEGE

GED

2012-2013

REFERENCES
KAVASKIE JOHNSON
(229) 344-4747
STEPAHNIE HARRIS
(229) 449-3235
SHY'DARRIUS JACKSON
(404) 545-6053
PASTOR VEVERLY THOMAS
(334) 212-2549