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Summary
This paper provide knowledge on a new marketing trend, which is video marketing. In this paper, we will
examine the benefit and challenges to success in using video. We also learn what type of content to produce
that is the most effective and channel to distribute them.
Contents
4.8.1 Introduction ....................................................................................................................... 3
4.8.2 The Potential of Video Marketing ..................................................................................... 3
4.8.3 Creating Video Strategy .................................................................................................... 4
4.8.4 Video Marketing Benefit ................................................................................................... 7
4.8.5 Challenge for a Success Video Marketing ........................................................................ 8
4.8.6 Type of Video Production ............................................................................................... 10
4.8.6.1 Live-Action Video .................................................................................................... 10
4.8.6.2 Animation Video ...................................................................................................... 11
4.8.6.3 360-Degree Video..................................................................................................... 11
4.8.7 Content for Video Marketing .......................................................................................... 11
4.8.8 Marketing our video ........................................................................................................ 13
4.8.9 SEO for Video ................................................................................................................. 15
4.8.10 Conclusion ..................................................................................................................... 15
4.8.1 Introduction
The expansion of the internet since the late 90s has dramatically adjusted consumer
behavior. Nowadays, information is made available for internet users to access freely at a very
reasonable cost. Instead of passively watching programs or commercials on TV at home,
people can actively go online and search for their interest. For this reason, a massive amount
of content is creating every day to serve internet user. According to YouTube, the largest
video-sharing site in the world, people watch 46000 years of video every day1 It is also
predicted that video will account for 70% of internet bandwidth in 2017. Video are becoming
the new trend of modern marketing.
Brouwer, Bree (2015), YouTube Sees 11 Times More Viewing Hours Per Day Than Facebook (accessed April
2, 2016), [available at http://www.tubefilter.com]
2
Internet User, (Accessed Mar 20, 2016), [available at http://www.internetlivestats.com]
3
Statistic, (Accessed Mar 20, 2016), [available at https://www.youtube.com/yt/press/statistics.html]
4
Invodo, Video Statistics: The Marketers Summary by (2014), Page 3
5
Swati Joshi, Why Video Marketing is the New Darling of the Marketing World, (Accessed Mar 20, 2016),
[available at http://www.huffingtonpost.com]
users recalled watching a video ad on a website they visited in the past 30 days,
and 46% of them took some action after watching the ad6.
Accomplishing more in less time: Video is an ideal platform to convey more
complex, intricate and multidimensional messages with just about some minutes.
According to Dr. James McQuivey of Forrester Research, a minute of watching the
video can transfer the same amount of information of about 1.8 million words7.
Clearness: Video packages up the whole company messages in the most logical
and remarkable way. In other words, video helps customers to cut through all the
noise and clutter to go straight to what they need.
SEO advantage: Video has higher priority to appear on the first page of search
results than traditional web pages on account of the search engine algorithms8.
Sharing: Internet users rarely hesitate to click on the video link on the internet,
while non-video contents usually make them feel too lazy to open. Therefore,
videos result in more shares, tweets, and likes than plain text.
Extremely mobile friendly: Of course, watching a video on a handy device is far
more entertaining than reading a small text on a mobile-friendly website.
Some of the key reasons why video is becoming more and more attractive have been
listed. However, not every company who publishes videos gain success since they dont have
good preparations for their video campaign.
Andrew Follett, 18 Big Video Marketing Statistics and What They Mean for Your Business, (Accessed Mar 20,
2016), [available at http://www.videobrewery.com]
7
Andrew Follett, 18 Big Video Marketing Statistics and What They Mean for Your Business, (Accessed Mar 20,
2016), [available at http://www.videobrewery.com]
8
Swati Joshi, Why Video Marketing is the New Darling of the Marketing World, (Accessed Mar 20, 2016),
[available at http://www.huffingtonpost.com]
However, in video marketing, the video is a tool to communicate the right message at the
right time through the right channels to the right people, then it must have the right purpose.
The key to having the right and rational purpose is understanding our customer, knowing what
they need as well as fully examining the market.
The next step in planning a marketing video is to design the message we want to
deliver. After having a clear purpose, our message should be created based on what we want
to achieve and which kind of customer we are focusing on. Lets first consider about our
potential customers whom we have not yet interacted with. When our target customers are at
the beginning of the buying circle, it means that they may have their own problem, but dont
know how to fix it yet while our products could be the solutions, helping them to answer their
key question, and developing further information which they may need should be the
objectives of our business message. When we are concentrating on more prospective
customers who already know what they are looking for but not really sure about which option
to choose, our business messages at this time need to provide more in-depth answers and
examples of how the products and services have helped others. Targeting customers who not
only know what they want but also realize which options are available is a great deal too. This
time, the customers usually havent desired which company to transact with yet, so our
message should encourage them to have a choice on us by deeply express about what
outcomes and experience would be after they purchase our products and services. Overall,
sharing and guiding is the key message when dealing with our potential customers, then what
should we say to our current customers? As a result of having experienced our product and
service, what they want is ensuring that we deliver on what we have promised and if we can
satisfy them, usually they will refer our product and service to their friends, family, and
colleagues. Therefore, it is essential that we keep the communication with our customers
continual and our business message should be about maintenance and commitment, so they
continue to carry out and remain loyal to our company. Now the question may be why our
message has to be diversified with different customers, and the answer is simple: video is
about the interaction, the more likely we write our message on customers language, the much
more received our message is.
The video is still a marketing tool that requires interactions with the real customer
rather than a generic customer come from imaging, so we need to identify exactly who is our
audience instead of creating a strategy for a fictional client based on real ones that we know.
Strong knowledge about our audience will increase the effectiveness of our video. The better
acquaintance we have with our target audience; the more powerful message we create. As a
result, our video would be more attractive and we could convert more viewers into buyers. So
how can we gain comprehension about our target audience? Building a buyer persona may be
one of the most practical solutions. A buyer persona is a simple table that contents some basic
information about the group of our prospective customer, include their current role in the
buying process, what they are concerning about or even their income condition. The data for
establishing buyer persona can be collected through online blogs, forum or social network, by
the way, we can easily achieve that information by performing public opinion surveys. Once
we have this information we can choose the type and style of video production that will work
best for us and our business.
5
After examining the market, having a clear purpose, choosing an inspirable message
for the appropriate customers, we start considering about what kind of video we should create.
Making a video is just like doing art. Its the work of imagination and creativity, and thats
what make videos become various, amazing and interesting. Despite being so versatile, the
video is always presented in three types: live action, animation and the combination of both9
10
and the factor that make video variable is its style. Style of video can be varied from the
tone, art design to the lighting and camera angles. As we are mentioning about video strategy,
instead of videography, we will dive a little deeper about how efficiently the message can be
transferred by using different types of video. As mentioned above, the video type can be real
footage, digital graphics or mixed. Real footage is the most formal way to present our ideas to
our prospect customer. Due to using the real material, real actor in real time, live action video
humanizes our business and create a strong personal connection with our viewers, as well as
showing them who we are and what we stand for. To top it up, real footage is the best when
you must demonstrate genuine intent. Nevertheless, in this kind of video, the actor is required
to build the connection through gestures, emotions, and responds, while our production team
has to be very professional to make sure the video have a good plot and the style of the video
is totally inspirable because even a little mistake could make the whole video look amateurish
and destroy our brand. On the other hand, motion graphics, digital graphics or animation
video may not be as formal and old-school as the real footage, but using moving image helps
us to share our ideas without any border. The advantage of the animation videos is that we
dont even need to mind about location, time, equipment or other unexpected circumstances.
A massive amount of information can be delivered through both audio and visual in an
extremely entertaining and engaging way. Then again, if the whole idea of the video is not
tight and rational as well as the benefit of our customer has not been well maintained, it must
be a disaster and our brand will be damaged. Both the real footage and animation video have
their own advantage and disadvantage, so choosing which one best suited our need is what we
need to carefully plan. Besides that, in advance of desiring which type, researching on
YouTube and another social network to check out what kind of video others has created and
how people react to is highly recommended. By the way, we also need to consider about our
condition, our time and cash budget before we move to the production stage.
How much time we should spend producing the video and how much it will cost are
the two important questions that we should take into account. In anticipation of setting the
deadlines and budgets, we should divide the production process into stages as well as assign
each stage to a specific group of people within a sufficient time and budget. Normally, a live
action video would take less time to produce than an animation clip, but the cost for creating
live action videos is usually higher. In addition, occasionally extra time and budget in each
stage are needed and we will have to prepare for it to make the flexible adaptation.
Furthermore, in order to not only get fully satisfied of our video but also avoiding unexpected
circumstance, after finishing each sequel in the production stages, internal review and
Mav Social, Video Marketing Tips & Strategy for Success in 2015, (accessed Mar 22,2016), [available at
http://mavsocial.com]
10
Live Action Vs Animation: Whats Best for Your Business?, (Accessed Mar 22, 2016), [available at
http://blog.veed.me]
evaluation should be performed to eliminate deflection in time and therefore, reduce the
overall cost.
What we mainly need to do in creating a video strategy have been discussed
thoroughly from planning to pre-production. Now its time for getting in on the further steps.
11
Anthony Green, Animation vs film. Which one is right for your business?, (Accessed Mar 22, 2016), [available
at https://www.movingimagecreations.com]
12
Douglas, Karr (2014), 10 Benefits of Video Marketing, Marketing Tech Blog, (accessed April 2, 2016),
[available at https://www.marketingtechblog.com]
their videos with others. A successful viral video could easily reach out to millions
of users in a short time.
Measurable. Distinct from other content such as text or images, the video is an
efficient channel to measure. As long as users select playing the video or not and
how much time to spend on the video, marketers can collect the data through
analytical tools. These data are a useful source to plan the next marketing
campaign.
Enhance Brand Identity. A good video spawns good emotion to the audience. A
picture can represent a thousand words though video can do further by created
customers trust. A good video content exhibits respect from brand to the audience
and demonstrates that brand attempt to satisfy the audiences expectation.
Furthermore, sound effect compact with video is also a fascinate gadget to enhance
audience sense. Texts or images are used to be a great tool for marketing, however,
the future of content marketing is online video.
Create Revenue. Video keep people stay longer on the page though encouraging
the customer to examine the website. Presenting product and service by this way
will capture consumer attention better than any other method. When a trust is
established, it will directly lead to revenue. Amazon, Dell, and other online retailer
have publicly share statistics showing that a posted video can increase the odds of
a customer purchasing an item as much as 35%13
Long Life-Cycle. Video can stay on the internet for a long time without being
twisted. Text content will be changed after re-posted many times. Contradictory,
video will be reposted without changing its original. The brand appeared in the
video will always be cited and marketed whenever sharing activities occurred.
This is a valuable move to reduce the cost of marketing in the long-term.
13
Douglas, Karr (2014), 10 Benefits of Video Marketing, Marketing Tech Blog, (accessed April 2, 2016),
[available at https://www.marketingtechblog.com]
14
Video Marketing Strategy (2015), Video Marketing Strategy, rep., Ascend2.
1. Effective Strategy
Accounting for forty-four percent of participants, short of an effective strategy
influence them most to obtain a good result. Shooting video without strategy will
usually end up to mismatch goal and target customer. For example, a revenue
generating target for a marketing campaign that adopts products tutorial on the
sale page is considered to be inappropriate. Sale pages objective is manifesting
products and services to make purchases from the audience. For that reason,
testimonials or corporate production videos are a better choice. In other words,
launching a marketing campaign without strategy is a creative way of throwing
money out of the window.
2. Budget
Inadequate budget is the second challenge to obtain video marketing success.
Technology evolution initiates movements for low-price video production.
Smartphone on the hand of professionals can release high-quality videos for
commercial purpose. However, most of the video campaigns require more than
just a video shooting at home with basic editing. Outdoor shooting and costly
advanced editing are necessary. With an inadequate budget, the production team
has to confront many obstacles when launching the operation.
3. Content
The third challenge in making success video is content. The rapid development
of social network suck as Facebook, Twister, etc. overwhelm the internet with
an enormous number of videos. Statistics show that viewers skip advertises in
under ten seconds. As mention above, the advantage of the video is that audience
select content to engage. Therefore, good content is not enough, it must be
9
impressive. Figure 4.8.3 show us the interest of people on the length of the video.
The longer the video, the lower engagement of people on the video.
With a smartphone or low budget camera, marketers can create an inexpensive and
high-quality videos. This is due to the fast growth of technology, a 6-inchs length
smartphone can film at 4K resolution compare to thousands of dollars for the same
quality production years ago.
Filming in real time also possess better emotional expression for video, which
gains more sympathize with the audience. To stimulate emotion using animation
15
Ruedlinger, Ben (2012), Does Video Length Matter?, (accessed April 2, 2016), Wistia Blog [available at
http://www.wistia.com]
10
will cost production effort and very time-consuming. Moreover, shooting schedule
is short, usually take two to three days for couple minutes film.
However, there are some disadvantages to consider when to decide to make a liveaction video. Smartphone or low-budget camera is a cheap filming method while a
professional video such as TV commercials for the advertising campaign is quite opposite, it
is very expensive. There are additional costs such as actors, location, professional filming
equipment, experienced production team and editing cost. The shooting schedule is short but
makes it difficult to change at post-production since it is expensive to re-shooting.
internet. As a statistic show, the phrase How to on Google return more than
seven billion results and can see in the figure 4.8.4. 16
16
12
13
YouTube, with more than 1 billion users, is a wonderland for video marketing
purpose. Every day people spend hours on internet killing time, finding useful information as
well as learning new skills, and YouTube is one of the most common websites they usually
think about first. Therefore, if we can use our YouTube channel effectively and efficiently, it
will be a big win. How can we know if we use our YouTube channel well or not? On
YouTube, the number of views is the most importance. The more views we have, the more
chances our video will appear on the first page the search result, and people usually intend to
click on what come out first. In favor of gaining more view, encouraging people to like, share
and subscribe is highly essential. We should remind them to do that, literally, since most
people dont really give much thought to such things. Moreover, combining our YouTube
channel with another social network is also a smart move. By sharing our videos on the social
network, its a higher chance that some of our customers will re-share our post. As the result,
the number of views and shares increases and we get our purpose. By the way, producing new
content regularly is needed to ensure a sound and continuous development to our YouTube
channel17. However, communication between businesses and customer is not at ease on
YouTube, as a result, using social network should be taken into account.
The social network provides a perfect online environment with no worry about the
lack of interaction and communication. About 56% of internet users using Facebook, while
Twitter and Instagram, each one has about 300 thousand users18, and it must be silly if we
dont take advantage of the social network in marketing our video19. First of all, lets talk
about the top dog: Facebook. Market video on Facebook is very simple because it allows us to
create rich content without any limitation. Basically, we need a business page of our own,
which has a profile picture that well reflect who we are, as well as contain some background
information about our business. Next, we should be consistent and creative in posting our
videos with interesting captions that make our fan engage and finally, using Facebook ads to
boost up our video posts is highly essential. Facebook is a strong platform for marketing
purpose, the more properly we use, the brighter result we will get. On the other hand, twitter
is also very potential for video advertisements, although the rich content is not approved on
this platform because we only have 140 characters for each tweet. By using hashtags, which is
the hash symbol followed by a relevant keyword, our tweet can rapidly reach many users
whore interested in a specific topic. In addition, twitter also has the support of a strong
community, a lot of celebrities and politician only use twitter to communicate with their fans
and supporters. Therefore, using twitter to capture more customer should be taken into
consideration. The last potential social network for marketing purpose that should be
mentioned is Instagram. Dissimilar to Facebook and Twitter, Instagram only focuses on
pictures and short videos sharing. Amazingly, thats what makes Instagram gaining enormous
popularity. Just like Twitter, the hashtag has a significant role in attracting the attention to
every post, and on top of that, due to no character restriction, a post on Instagram can contain
17
Rob Ciampa, Video Content Marketing: 4 Elements of an Effective Strategy, (Accessed Mar 26, 2016),
[available at http://contentmarketinginstitute.com]
18
Browser Media, Socialnomics, MacWorld, Social Networking Static, (accessed Mar 27, 2016), [available at
http://www.statisticbrain.com]
19
Adam Greenbaum, 5 Marketing Tools You Probably Arent Utilizing, (accessed Mar 27, 2016), [available at
tech.co]
14
as many hashtags as we want. The only disadvantage of Instagram is the lack of private
communication, however, we can easily fix it by mentioning our Facebook, YouTube channel
and website in the profile description or even below each of our post.
4.8.10 Conclusion
The video has become an essential element in every marketing campaign nowadays.
The new type of videos from live-action to animation, new content from tutorial to product
review are produced. When there are so many competitors on the market, an effective video
marketing strategy is also a requirement. Although the benefit of video is boundless, there are
many challenges to overwhelm to success in video marketing. However, it is undeniable that
the video will become the new weapon for marketer and business provider to reach the
customer.
20
What is SEO? Here's A Simple Plain English Answer, SEO in a Nutshell (n.d.), What is SEO? Here's A Simple
Plain English Answer, SEO in a Nutshell, (accessed April 2, 2016), [available at https://www.redevolution.com].
21
Google buys YouTube for $1.65 billion (2006), msnbc.com, Associated Press, (accessed April 2, 2016),
[available at http://www.nbcnews.com].
15
List of figure
Figure 4.8 1 The Rise of Mobile in Q2 2015 ............................................................................................ 7
Figure 4.8 2 Most Challenging obstacle to video marketing success ...................................................... 9
Figure 4.8 3 Audience Engagement by Video Length .......................................................................... 10
Figure 4.8 4 The phrase How to Search Result .................................................................................. 12
Figure 4.8 5 Comparative Analysis of Effectiveness and Difficulty ..................................................... 13
16
Refferences
Andrew Follett, 18 Big Video Marketing Statistics and What They Mean for Your
Business, (Accessed Mar 20, 2016), [available at http://www.videobrewery.com]
Anthony Green, Animation vs film. Which one is right for your business?, (Accessed
Mar 22, 2016), [available at https://www.movingimagecreations.com]
Swati Joshi, Why Video Marketing is the New Darling of the Marketing World,
(Accessed Mar 20, 2016), [available at http://www.huffingtonpost.com]
Live Action Vs Animation: Whats Best for Your Business?, (Accessed Mar 22, 2016),
[available at http://blog.veed.me]
Swati Joshi, Why Video Marketing is the New Darling of the Marketing World,
(Accessed Mar 20, 2016), [available at http://www.huffingtonpost.com]
Global Video Index Q2 2015 (2015), Global Video Index Q2 2015, rep., San Jose,
CA: OoYala.
Google buys YouTube for $1.65 billion (2006), msnbc.com, Associated Press,
(accessed April 2, 2016), [available at http://www.nbcnews.com].
What is SEO? Here's A Simple Plain English Answer, SEO in a Nutshell (n.d.),
What is SEO? Here's A Simple Plain English Answer, SEO in a Nutshell, (accessed
April 2, 2016), [available at https://www.redevolution.com].
Andrew Follett, 18 Big Video Marketing Statistics and What They Mean for Your
Business, (Accessed Mar 20, 2016), [available at http://www.videobrewery.com]
17
Mav Social, Video Marketing Tips & Strategy for Success in 2015, (accessed Mar
22,2016), [available at http://mavsocial.com]
Ruedlinger, Ben (2012), Does Video Length Matter?, (accessed April 2, 2016),
Wistia Blog [available at http://www.wistia.com]
18