EMPLOYMENT OPPORTUNITIES

The National Social Security Fund is positioning itself to be the Social Security Provider of Choice
in Uganda. We believe that each employee contributes directly to the growth and success of the
business. Each employee is also expected to take pride in being a member of the team. With a
shared purpose of exceptional customer service, we are looking to recruit a person with high
integrity, dedication and commitment for the position mentioned below.

JOB TITLE:

HEAD OF INFORMATION TECHNOLOGY

REPORTS TO:

MANAGING DIRECTOR

DEPARTMENT:

INFORMATION TECHNOLOGY

MAIN PURPOSE:
The job holder provides vision and leadership to the Fund with regards to
technology and information management. A key part of this role is developing and implementing information
technology (IT) initiatives for the Fund by identifying products/systems, automation, service delivery and
support that enables business efficiency.

Duties and Responsibilities include:

Champion strategic and tactical planning, development, evaluation, and coordination of the
information and technology systems for the Fund.

Oversee long term capacity planning in terms of human resources, equipment sourcing and
implementation.

Ensure the continuous delivery and operation of integrated operational and administrative
information systems key of which is the development and update of a Business Continuity Plan.

Oversee and monitor the implementation of servers, infrastructure, security, networks and
security systems implemented for use in the Fund.

Ensure that the Funds network is current with the information systems standards set by the
industry and regulatory entities.

Participate proactively with other members of the Funds senior management team in developing
and executing strategic plans to optimize the use of information technology in support of business
objectives.

Participate in policy and decision making regarding resource allocation and future direction and
control of proposed information systems.

Plan, manage and ensure the integration of various ERP systems in line with the Funds long
term objectives.

Recommend on sourcing of large and complex IT related purchases for the Fund and prepare the
procurement plan for the department.

Oversee the development and implementation of the Funds system security by keeping abreast
of new threats/vulnerabilities as realized in the industry and devise ways to address these to
ensure the Fund is not exposed.

Provide advice and guidance to ExCo and the Board of Directors on IT strategic issues, day to
day operations and problem resolution.

Oversee the management of multiple information and communications systems and projects,
including voice, data, imaging, office automation etc.

Oversee the coordination, facilitation, and consultation with all departmental heads on information
systems, communications, human capital and customer management systems initiatives.

Provide leadership to staff though monitoring and managing the performance of staff,
identification of training and development needs and ensuring staff are competent to deliver
service and results.

Coach staff on any changes in operational process and supervise their performance on the same.

Prepare and ensure the efficient management of the IT budget.

Oversee the maintain hardware, software and contract management with various service
providers ensuring value for money.

Approve and control expenditure relating to projects such as procurement of hardware.

Liaise with vendors and vet legal documentation such as maintenance documents related to the
projects.

Education Requirements:

A Bachelors degree, preferably in Information Technology or Computer Sciences.

Professional Certification in SUN/ORACLE/IBM
A Certificate in Information Technology or Project Management (PMP)
Professional Certifications in Cisco Networking, Microsoft Systems or ERP Administration

Related Job Experience:

At least 10 years experience in Information Technology of which 5 years should have been in a
managerial role.
Previous experience in software projects of big size and complexity
Experience with managing multi-specialized IT staff
Experience with managing IT budgets of over UGX 2 Billion
Must have been involved in a major IT core system change in a large organisation

Key Competencies

Leadership and people management skills

Planning and organizational skills
Commercial awareness
Strategic skills
Negotiation skills
Communication skills
Problem solving and analytical skills
New solutions for Service delivery (Website, SMS, Call Center etc.)
Automation of manual processes
Vendor/Contractor management

Application procedure:
All applications together with detailed CVs specifying day time telephone contact, postal and email
addresses of both the applicant and three referees should be forwarded electronically to
recruitment@nssfug.org
Scanned copies of testimonials, academic and professional credentials MUST be attached to the
applications. To reach us by 5.00pm on Friday 8th April 2016.
Only shortlisted and successful candidates will be contacted.

Please note that canvassing or lobbying will lead to automatic disqualification of the candidate.