Académique Documents
Professionnel Documents
Culture Documents
OBJECTIVE
• Assist customers and other staff members in the discovery and use of
new technology.
• Respond to difficult situations with skill and diplomacy ensuring care for
customers and staff.
2. Cash Handling
• Ensure all monies are accounted for and cheques, cash and EFTPOS
amounts balance to drawer reports.
3. General
ORGANISATIONAL RELATIONSHIPS
• Ensure Council’s Risk, OHS and Injury Management Plans are observed and
complied with at a personal level.
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• Cooperate with Council in relation to any action taken to comply with the
Occupational Health and Safety Act.
• Ensure that no actions taken by the officer interfere with or place at risk the
health and safety of any person at the workplace.
• Ensure compliance with all privacy legislation and treat all information of a
personal and sensitive nature concerning the business of Council, ratepayers
and residents in a professional and confidential manner.
• Evidence of operating and maintaining office and library equipment, for example,
cash register, photocopier, computer terminal.
INTERPERSONAL SKILLS
• Commitment to team values, and behaviours through interaction with team and
customers.
• Willingness to learn and develop new skills, and use feedback to improve
performance.
MANAGEMENT SKILLS
• Ability to manage time effectively, set priorities and organise work in an effective
and efficient manner in order to achieve set objectives within the resources
available and agreed timelines.
• Ability to provide leadership, and allocate and prioritise tasks for team members
as designated.
Dr Gillian Kay
General Manager
Communities
Vision for the City
"Our vision for Frankston City is to be an outstanding
Victorian Regional Capital on the Bay".
Values